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ServiceNow Consultant
System One Leesburg, Virginia
Job Description Job Description Job Title: ServiceNow Consultant Location: Leesburg, VA Type: Contract Compensation: 70-90/hr W2 Contractor Work Model: Hybrid Hours: 40.0 Responsibilities Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Requirements 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Resides in the DC, Maryland, or Virginia area (preferred). Experience in agile development environments (preferred). Experience with other ServiceNow modules such as SPM, ITOM, PSDS, HAM, or SAM (preferred). Experience connecting separate ServiceNow instances (eBonding) (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: (ALTA IT)
10/26/2026
Full time
Job Description Job Description Job Title: ServiceNow Consultant Location: Leesburg, VA Type: Contract Compensation: 70-90/hr W2 Contractor Work Model: Hybrid Hours: 40.0 Responsibilities Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Requirements 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Resides in the DC, Maryland, or Virginia area (preferred). Experience in agile development environments (preferred). Experience with other ServiceNow modules such as SPM, ITOM, PSDS, HAM, or SAM (preferred). Experience connecting separate ServiceNow instances (eBonding) (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: (ALTA IT)
Product Designer
SteerBridge Vienna, Virginia
Job Description Job Description SteerBridge is a modern technology company delivering innovative, mission focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people-especially the veterans whose leadership, problem solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. About the Opportunity SteerBridge is seeking a Product Designer to join our Experience Design team supporting MDC and the continued development of AICES, the Artificial Intelligence Claims Evaluation System. AICES supports complex disability claims and medical evaluation workflows. The platform helps claims reviewers, medical providers, and administrators organize information, review supporting evidence, evaluate system-generated findings, and complete review actions with clarity and accountability. In this role, you will create high-fidelity UI prototypes in Figma, help maintain and extend our design system, and translate research findings, claims review workflows, and technical requirements into clear, production-ready experiences that support informed human review. You will collaborate closely with a senior product designer who provides day-to-day direction, design critique, and mentorship. You will also work with UX researchers, engineers, product stakeholders, and subject-matter experts in claims and medical evaluation. This opportunity is well suited for a designer with strong UI skills, an understanding of design systems, and an interest in making complex information easier to navigate. As you grow in the role, you will take greater ownership of product workflows and features. What You'll Work On Claims intake and information organization. Evidence review, source traceability, and multi-tab evidence viewing. Medical evaluation and Disability Benefits Questionnaire (DBQ) workflows. Review of system-generated findings and supporting information. Case status, exceptions, permissions, and administrative workflows. Your designs will help users understand where information comes from, what the system has identified, and when review or correction is needed. Interfaces must make uncertainty, exceptions, and human review actions clear. Key Responsibilities Create high-fidelity, interactive prototypes in Figma, translating wireframes, user flows, research findings, and requirements into polished, developer-ready interfaces. Design workflows for claims intake, evidence review, medical evaluation, and administrative oversight. Partner with UX researchers and claims and medical evaluation subject-matter experts to understand user needs and translate validated workflows into product designs. Support interaction design and information architecture decisions for complex, evidence-rich applications. Maintain and extend the team's design system by using established components, tokens, and patterns correctly and proposing new patterns when needed. Execute assigned work under the direction of the senior product designer and track progress through Jira. Manage concurrent design tasks, estimate effort, and prioritize work across sprints. Document handoff specifications, including interaction details, expected behaviors, states, and edge cases. Perform design QA on implemented features to verify alignment with Figma specifications and intended behavior. Collaborate with engineers, product stakeholders, researchers, and subject-matter experts to ensure designs are feasible, consistent, accessible, and aligned with user needs. Participate in design reviews and critique sessions, communicate design rationale, and incorporate feedback into iterations. Refine designs based on usability testing, technical constraints, stakeholder feedback, and evolving operational requirements. Visualize concepts early so product and engineering teams can evaluate potential solutions before development. Communicate progress and proactively escalate blockers. Required Qualifications U.S. citizenship. Ability to meet the background investigation and access requirements applicable to the project. Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent relevant work experience. A portfolio demonstrating strong UI craft, design system work, and the ability to organize complex information and design multi-step user workflows. Ability to present a previously designed user flow during the interview process and explain design decisions, constraints, and tradeoffs. Strong proficiency in Figma, including components, variants, auto layout, and interactive prototyping. Solid understanding of design systems and how components, tokens, and patterns are used and extended. Strong foundational UI skills, including typography, visual hierarchy, layout, spacing, and color. Experience translating wireframes, workflows, or requirements into high-fidelity, developer-ready prototypes. Working knowledge of Section 508 requirements and WCAG accessibility standards as applied to UI design. Comfort using Jira or a similar ticketing or Agile tool to manage assigned work. Strong communication skills and openness to direction, critique, and mentorship. Preferred Qualifications Two to four years of professional experience in UI or product design. Exceptional early-career candidates with strong portfolios will also be considered. Experience designing evidence-rich applications, case management tools, enterprise software, decision-support tools, or other complex interfaces. Experience presenting source information, system-generated outputs, review status, exceptions, or permissions clearly. Working knowledge of UX principles, including usability heuristics, information architecture, and interaction design. Working knowledge of HTML and CSS sufficient to understand implementation feasibility and communicate effectively with engineers. Experience contributing to or maintaining a design system component library. Experience participating in Agile/Scrum ceremonies, including sprint planning, backlog refinement, and retrospectives. Experience supporting VA, federal health, benefits, disability claims, medical evaluation, or other government programs. Basic motion or interaction design skills. Experience using AI-assisted design, prototyping, or development tools such as Claude, ChatGPT/Codex, or comparable platforms. Ability to use rapid prototyping techniques to demonstrate interactions and product concepts beyond static screens. Tools You'll Use Figma. Jira. AI-assisted design, prototyping, and development tools. Microsoft Office and collaboration tools. What Success Looks Like Designs accurately reflect validated user workflows, permissions, and claims review requirements. Users can easily find, assess, and act on claims information and supporting evidence. Figma prototypes and handoff documentation allow engineers to implement features with minimal ambiguity. New features consistently use and strengthen the AICES design system. Design QA identifies implementation issues before they affect users. Design decisions reflect user research, accessibility requirements, technical constraints, and claims and medical evaluation expertise. You communicate effectively across teams and grow toward ownership of increasingly complex workflows and features. Your Impact You will work alongside designers, researchers, developers, test engineers, product stakeholders, and claims and medical evaluation experts to create clear, accessible, and trustworthy product experiences. Your work will help users understand complex evidence, resolve exceptions, and make informed decisions that affect Veterans and their claims. Portfolio Requirement Please include a link to your portfolio with your application. Candidates should be prepared to walk through a previously designed user flow during the interview and discuss their design process, decisions, constraints, and tradeoffs. Benefits Health insurance Dental insurance Vision insurance Life Insurance 401(k) Retirement Plan with matching Paid Time Off Paid Federal Holidays The posted compensation range reflects the scope and requirements of this position. A final offer will be determined based on the candidate's relevant experience, skills, education, certifications, and work location, along with the responsibilities of the position. Where applicable, contract requirements, wage determinations, and federal contract labor categories may also inform the offer. SteerBridge also offers benefits that may include health and life insurance, paid time off, paid holidays, disability coverage, retirement savings, and professional development opportunities. Benefits vary by position and eligibility. . click apply for full job details
10/26/2026
Full time
Job Description Job Description SteerBridge is a modern technology company delivering innovative, mission focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people-especially the veterans whose leadership, problem solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. About the Opportunity SteerBridge is seeking a Product Designer to join our Experience Design team supporting MDC and the continued development of AICES, the Artificial Intelligence Claims Evaluation System. AICES supports complex disability claims and medical evaluation workflows. The platform helps claims reviewers, medical providers, and administrators organize information, review supporting evidence, evaluate system-generated findings, and complete review actions with clarity and accountability. In this role, you will create high-fidelity UI prototypes in Figma, help maintain and extend our design system, and translate research findings, claims review workflows, and technical requirements into clear, production-ready experiences that support informed human review. You will collaborate closely with a senior product designer who provides day-to-day direction, design critique, and mentorship. You will also work with UX researchers, engineers, product stakeholders, and subject-matter experts in claims and medical evaluation. This opportunity is well suited for a designer with strong UI skills, an understanding of design systems, and an interest in making complex information easier to navigate. As you grow in the role, you will take greater ownership of product workflows and features. What You'll Work On Claims intake and information organization. Evidence review, source traceability, and multi-tab evidence viewing. Medical evaluation and Disability Benefits Questionnaire (DBQ) workflows. Review of system-generated findings and supporting information. Case status, exceptions, permissions, and administrative workflows. Your designs will help users understand where information comes from, what the system has identified, and when review or correction is needed. Interfaces must make uncertainty, exceptions, and human review actions clear. Key Responsibilities Create high-fidelity, interactive prototypes in Figma, translating wireframes, user flows, research findings, and requirements into polished, developer-ready interfaces. Design workflows for claims intake, evidence review, medical evaluation, and administrative oversight. Partner with UX researchers and claims and medical evaluation subject-matter experts to understand user needs and translate validated workflows into product designs. Support interaction design and information architecture decisions for complex, evidence-rich applications. Maintain and extend the team's design system by using established components, tokens, and patterns correctly and proposing new patterns when needed. Execute assigned work under the direction of the senior product designer and track progress through Jira. Manage concurrent design tasks, estimate effort, and prioritize work across sprints. Document handoff specifications, including interaction details, expected behaviors, states, and edge cases. Perform design QA on implemented features to verify alignment with Figma specifications and intended behavior. Collaborate with engineers, product stakeholders, researchers, and subject-matter experts to ensure designs are feasible, consistent, accessible, and aligned with user needs. Participate in design reviews and critique sessions, communicate design rationale, and incorporate feedback into iterations. Refine designs based on usability testing, technical constraints, stakeholder feedback, and evolving operational requirements. Visualize concepts early so product and engineering teams can evaluate potential solutions before development. Communicate progress and proactively escalate blockers. Required Qualifications U.S. citizenship. Ability to meet the background investigation and access requirements applicable to the project. Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent relevant work experience. A portfolio demonstrating strong UI craft, design system work, and the ability to organize complex information and design multi-step user workflows. Ability to present a previously designed user flow during the interview process and explain design decisions, constraints, and tradeoffs. Strong proficiency in Figma, including components, variants, auto layout, and interactive prototyping. Solid understanding of design systems and how components, tokens, and patterns are used and extended. Strong foundational UI skills, including typography, visual hierarchy, layout, spacing, and color. Experience translating wireframes, workflows, or requirements into high-fidelity, developer-ready prototypes. Working knowledge of Section 508 requirements and WCAG accessibility standards as applied to UI design. Comfort using Jira or a similar ticketing or Agile tool to manage assigned work. Strong communication skills and openness to direction, critique, and mentorship. Preferred Qualifications Two to four years of professional experience in UI or product design. Exceptional early-career candidates with strong portfolios will also be considered. Experience designing evidence-rich applications, case management tools, enterprise software, decision-support tools, or other complex interfaces. Experience presenting source information, system-generated outputs, review status, exceptions, or permissions clearly. Working knowledge of UX principles, including usability heuristics, information architecture, and interaction design. Working knowledge of HTML and CSS sufficient to understand implementation feasibility and communicate effectively with engineers. Experience contributing to or maintaining a design system component library. Experience participating in Agile/Scrum ceremonies, including sprint planning, backlog refinement, and retrospectives. Experience supporting VA, federal health, benefits, disability claims, medical evaluation, or other government programs. Basic motion or interaction design skills. Experience using AI-assisted design, prototyping, or development tools such as Claude, ChatGPT/Codex, or comparable platforms. Ability to use rapid prototyping techniques to demonstrate interactions and product concepts beyond static screens. Tools You'll Use Figma. Jira. AI-assisted design, prototyping, and development tools. Microsoft Office and collaboration tools. What Success Looks Like Designs accurately reflect validated user workflows, permissions, and claims review requirements. Users can easily find, assess, and act on claims information and supporting evidence. Figma prototypes and handoff documentation allow engineers to implement features with minimal ambiguity. New features consistently use and strengthen the AICES design system. Design QA identifies implementation issues before they affect users. Design decisions reflect user research, accessibility requirements, technical constraints, and claims and medical evaluation expertise. You communicate effectively across teams and grow toward ownership of increasingly complex workflows and features. Your Impact You will work alongside designers, researchers, developers, test engineers, product stakeholders, and claims and medical evaluation experts to create clear, accessible, and trustworthy product experiences. Your work will help users understand complex evidence, resolve exceptions, and make informed decisions that affect Veterans and their claims. Portfolio Requirement Please include a link to your portfolio with your application. Candidates should be prepared to walk through a previously designed user flow during the interview and discuss their design process, decisions, constraints, and tradeoffs. Benefits Health insurance Dental insurance Vision insurance Life Insurance 401(k) Retirement Plan with matching Paid Time Off Paid Federal Holidays The posted compensation range reflects the scope and requirements of this position. A final offer will be determined based on the candidate's relevant experience, skills, education, certifications, and work location, along with the responsibilities of the position. Where applicable, contract requirements, wage determinations, and federal contract labor categories may also inform the offer. SteerBridge also offers benefits that may include health and life insurance, paid time off, paid holidays, disability coverage, retirement savings, and professional development opportunities. Benefits vary by position and eligibility. . click apply for full job details
Sr. Exchange Online (EXO) Administrator (Systems Engineer)
System One Washington, Washington DC
Job Description Job Description Senior Exchange Online (EXO) Administrator Washington, DC -100% onsite Per Federal contract U.S. citizenship is required Must be able to obtain Public Trust clearance Start Date- 08/2026 through 12/2027 with possibility of long-term contract extension based on performance Open to W2 and C2C Must apply by June 30th Position Summary Manage and maintain our hybrid Exchange environment, including on-premises Exchange Server and Exchange Online (Microsoft 365). Ensure reliable email services, security, and compliance across the organization. Key Responsibilities • Administer and support hybrid Exchange infrastructure (on-premises and Exchange Online) • Manage mailbox migrations, mail flow, and hybrid connectivity between environments • Configure and maintain transport rules, DLP policies, retention policies, and email security features • Monitor system performance, troubleshoot issues, and resolve user email problems • Implement anti-spam, anti-malware, and threat protection using Microsoft Defender for Office 365 • Manage user provisioning, distribution groups, shared mailboxes, and permissions • Maintain hybrid synchronization and directory services (Azure AD Connect) • Execute eDiscovery, legal holds, and compliance investigations • Document configurations, procedures, and maintain system architecture records • Provide end-user support and training on email features Required Technologies • Microsoft Exchange Online & Exchange Server (hybrid environment) • PowerShell (Exchange Online/On-Prem Management) • Microsoft 365 Admin Center & Exchange Admin Center (EAC) • Azure Active Directory & Azure AD Connect • Exchange Online Protection (EOP) & Microsoft Defender for Office 365 • DNS, SPF, DKIM, DMARC, mail flow routing Required Experience • 4+ years managing Exchange environments • 2+ years with hybrid Exchange (on-premises + Exchange Online) • 2+ years PowerShell scripting for Exchange administration • Hands-on experience with mailbox migrations and hybrid deployments • Email security and compliance implementation Preferred Qualifications • Microsoft 365 Certified: Messaging Administrator Associate • Experience with 500+ user environments • ITIL or service management experience Ref:
10/26/2026
Full time
Job Description Job Description Senior Exchange Online (EXO) Administrator Washington, DC -100% onsite Per Federal contract U.S. citizenship is required Must be able to obtain Public Trust clearance Start Date- 08/2026 through 12/2027 with possibility of long-term contract extension based on performance Open to W2 and C2C Must apply by June 30th Position Summary Manage and maintain our hybrid Exchange environment, including on-premises Exchange Server and Exchange Online (Microsoft 365). Ensure reliable email services, security, and compliance across the organization. Key Responsibilities • Administer and support hybrid Exchange infrastructure (on-premises and Exchange Online) • Manage mailbox migrations, mail flow, and hybrid connectivity between environments • Configure and maintain transport rules, DLP policies, retention policies, and email security features • Monitor system performance, troubleshoot issues, and resolve user email problems • Implement anti-spam, anti-malware, and threat protection using Microsoft Defender for Office 365 • Manage user provisioning, distribution groups, shared mailboxes, and permissions • Maintain hybrid synchronization and directory services (Azure AD Connect) • Execute eDiscovery, legal holds, and compliance investigations • Document configurations, procedures, and maintain system architecture records • Provide end-user support and training on email features Required Technologies • Microsoft Exchange Online & Exchange Server (hybrid environment) • PowerShell (Exchange Online/On-Prem Management) • Microsoft 365 Admin Center & Exchange Admin Center (EAC) • Azure Active Directory & Azure AD Connect • Exchange Online Protection (EOP) & Microsoft Defender for Office 365 • DNS, SPF, DKIM, DMARC, mail flow routing Required Experience • 4+ years managing Exchange environments • 2+ years with hybrid Exchange (on-premises + Exchange Online) • 2+ years PowerShell scripting for Exchange administration • Hands-on experience with mailbox migrations and hybrid deployments • Email security and compliance implementation Preferred Qualifications • Microsoft 365 Certified: Messaging Administrator Associate • Experience with 500+ user environments • ITIL or service management experience Ref:
Security Software Engineer - Red Team Penetra
Imagine One Technology & Management Ltd Arlington, Virginia
Job Description Job Description This position requires U.S. citizenship and an active U.S. DoD clearance. Candidates who are not U.S. citizens are not eligible for this role. Imagine One Technology & Management, Ltd. is seeking one (1) Security Software Engineer. This position is contingent upon award of the associated work and will be performed in Dahlgren, Virginia. The Security Software Engineer will be expected to: Debug and reverse engineer software. Analyze Windows Events and Linux syslog's, boot logs and dmesg logs. Program and debug Web 2.0, Java, Perl, Ada, C++, Tool Command Language (tcl/tk) scripts and graphical user interfaces (GUis) using Microsoft Visual tel and Rational ClearCase for software configuration management. Recommend software modifications to systems to mitigate known vulnerabilities. Operate and administrate computer systems running HP-UX, UNIX, Solaris, Linux and Microsoft Windows. Identify security flaws in compiled and human readable source code. Understand code utilizing real-time VxWorks and Lynx OS operating systems, Common Object Resource Broker Architecture (CORBA), firewalls and networking protocols. Understand how to implement NSA approved encryption technologies and devices. Apply DISA Security Technical Implementation Guides (STIGs). Apply virtual hosting and server technology in system architectures. Understand and apply the concept of deceptive technology such as honey pots in system architectures. Participate in Code Reviews. Perform Static Source Code Analysis. Author recommendations for improving software and code design. Contribute to a System Security Administrator and Operators Manual (SSAOM). Desired Experience: Five (5) years of experience in software engineering applied to program development; modeling and simulation applied to DoD or Information Technology systems. Five (5) Years experience in: Linux - firm grasp/demonstrated knowledge Associated Training: COMPTIA Linux+ or FedVTE Linux+ Five (5) Years experience in: Windows - foundational knowledge with good understanding of enterprise networks Associated Training: Microsoft course (MCSA; Various) Strong working knowledge of common Penetration Testing (PENTEST) tools: Kali, Metasploit, NMAP, Cobalt Strike Associated Training: Certified Ethical Hacker or Offensive Security Certified Professional and; Documented experience in at least one of the following: Penetration Testing (PENTEST) (government or contractor) Red Team Operations (government or contractor) Tool/Software Development (exploits/malware, C2, reverse engineering, bug bounties) Python, C, C Sharp, C++, Go, Perl, Powershell Web Dev/Web App Dev/Web Penetration testing PHP, ASP, SQL db's, Java, HTML, No SQL VW1 Educational Requirements: Minimum certification as IAT Level II per DoD 8570.01, or successor. Minimum certification as penetration tester and possess one of the following certificates: Offensive Security Certs: Offensive Security Certified Professional (OSCP), Offensive Security Certified Expert (OSCE), Offensive Security Exploitation Expert (OSEE), Offensive Security Wireless Professional (OSWP) SANS Certs: SEC560 - Network Penetration testing and Ethical Hacking (GPEN Certification), SEC542 - Web App Penetration Testing and Ethical Hacking (GWAPT Certification), SEC660 - Advance Penetration Testing. Exploit Writing, and Ethical Hacking (GXPN Certification), SEC642 - Advanced Web App Penetration Testing and Ethical Hacking, SEC564 - Red Team Operations and Threat Emulation OSD Sponsored Cyber Operation Academy Course (COAC) graduates. Bachelor's degree desired Security Requirements: Active DoD Top Secret clearance required Imagine One Technology & Management, Ltd., offers a full package of benefits and competitive salary, excellent group medical, vision, and dental programs. 401K savings plan; $4K annual tuition reimbursement ($5K if pursuing master's degree); employee training, development, and education programs; profit sharing; advancement opportunities; and much more! ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 CMMI Development and Services - Maturity Level 3 An Employee-Owned Business EEO/Veterans/Disabled
10/26/2026
Full time
Job Description Job Description This position requires U.S. citizenship and an active U.S. DoD clearance. Candidates who are not U.S. citizens are not eligible for this role. Imagine One Technology & Management, Ltd. is seeking one (1) Security Software Engineer. This position is contingent upon award of the associated work and will be performed in Dahlgren, Virginia. The Security Software Engineer will be expected to: Debug and reverse engineer software. Analyze Windows Events and Linux syslog's, boot logs and dmesg logs. Program and debug Web 2.0, Java, Perl, Ada, C++, Tool Command Language (tcl/tk) scripts and graphical user interfaces (GUis) using Microsoft Visual tel and Rational ClearCase for software configuration management. Recommend software modifications to systems to mitigate known vulnerabilities. Operate and administrate computer systems running HP-UX, UNIX, Solaris, Linux and Microsoft Windows. Identify security flaws in compiled and human readable source code. Understand code utilizing real-time VxWorks and Lynx OS operating systems, Common Object Resource Broker Architecture (CORBA), firewalls and networking protocols. Understand how to implement NSA approved encryption technologies and devices. Apply DISA Security Technical Implementation Guides (STIGs). Apply virtual hosting and server technology in system architectures. Understand and apply the concept of deceptive technology such as honey pots in system architectures. Participate in Code Reviews. Perform Static Source Code Analysis. Author recommendations for improving software and code design. Contribute to a System Security Administrator and Operators Manual (SSAOM). Desired Experience: Five (5) years of experience in software engineering applied to program development; modeling and simulation applied to DoD or Information Technology systems. Five (5) Years experience in: Linux - firm grasp/demonstrated knowledge Associated Training: COMPTIA Linux+ or FedVTE Linux+ Five (5) Years experience in: Windows - foundational knowledge with good understanding of enterprise networks Associated Training: Microsoft course (MCSA; Various) Strong working knowledge of common Penetration Testing (PENTEST) tools: Kali, Metasploit, NMAP, Cobalt Strike Associated Training: Certified Ethical Hacker or Offensive Security Certified Professional and; Documented experience in at least one of the following: Penetration Testing (PENTEST) (government or contractor) Red Team Operations (government or contractor) Tool/Software Development (exploits/malware, C2, reverse engineering, bug bounties) Python, C, C Sharp, C++, Go, Perl, Powershell Web Dev/Web App Dev/Web Penetration testing PHP, ASP, SQL db's, Java, HTML, No SQL VW1 Educational Requirements: Minimum certification as IAT Level II per DoD 8570.01, or successor. Minimum certification as penetration tester and possess one of the following certificates: Offensive Security Certs: Offensive Security Certified Professional (OSCP), Offensive Security Certified Expert (OSCE), Offensive Security Exploitation Expert (OSEE), Offensive Security Wireless Professional (OSWP) SANS Certs: SEC560 - Network Penetration testing and Ethical Hacking (GPEN Certification), SEC542 - Web App Penetration Testing and Ethical Hacking (GWAPT Certification), SEC660 - Advance Penetration Testing. Exploit Writing, and Ethical Hacking (GXPN Certification), SEC642 - Advanced Web App Penetration Testing and Ethical Hacking, SEC564 - Red Team Operations and Threat Emulation OSD Sponsored Cyber Operation Academy Course (COAC) graduates. Bachelor's degree desired Security Requirements: Active DoD Top Secret clearance required Imagine One Technology & Management, Ltd., offers a full package of benefits and competitive salary, excellent group medical, vision, and dental programs. 401K savings plan; $4K annual tuition reimbursement ($5K if pursuing master's degree); employee training, development, and education programs; profit sharing; advancement opportunities; and much more! ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 CMMI Development and Services - Maturity Level 3 An Employee-Owned Business EEO/Veterans/Disabled
IT Configuration Management Specialist II
ATTAINX INC Arlington, Virginia
Job Description Job Description Job Title: IT Configuration Management Specialist II Location: Remote/Hybrid - DHS CISA, 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington VA 22203. Work Schedule: Monday through Friday. Security Requirements: Must be a US Citizen eligible to obtain / maintain a DHS Public Trust Level Clearance. AttainX is seeking an IT Configuration Management Specialist II to support DHS CISA's Critical Infrastructure Collaboration Platform (CICP). This Configuration Management Specialist position administers the IT configuration management process and Configuration Management Database (CMDB), conducts configuration audits, and supports controlled software changes and releases. The specialist receives direction in several aspects of the work while gaining exposure to more complex configuration, integration, and sustainment activities. Qualifications and Education Requirements: Bachelor's degree; a degree in information technology, information systems, computer science, or a related field is preferred. 2-4 years of related experience in IT configuration management, CMDB administration, or IT operations; additional relevant experience is welcome. Experience administering, configuring, maintaining, and improving a Configuration Management Database (CMDB). Working knowledge of configuration items, asset relationships, lifecycle records, discovery, reconciliation, and data quality controls. Experience with configuration auditing, software version control, integration builds, and release management. Familiarity with baseline management, change control, patching, and processes that allow only approved and validated changes. Ability to analyze configuration discrepancies, maintain audit evidence, and document corrective actions. Experience with IT service management tools and reporting; familiarity with ServiceNow or comparable CMDB platforms is preferred. Ability to document configuration procedures and communicate findings to technical teams and stakeholders. Ability to work collaboratively, accept periodic direction, and gain experience with more complex configuration management tasks. Must be a US Citizen, able to obtain and maintain a DHS Public Trust Clearance. Experience with Federal or DHS/CISA systems, approved software baselines, and security authorization support is preferred. Job Duties: The IT Configuration Management Specialist II maintains reliable configuration information and supports compliance, release readiness, and service continuity. Responsibilities include: Administer and execute the IT configuration management process for CICP applications, infrastructure, and supporting services. Administer, design, configure, maintain, and improve the CMDB, including its structure, configuration item records, relationships, and data quality controls. Maintain accurate inventories, software versions, dependencies, baselines, and lifecycle status for configuration items. Coordinate discovery, reconciliation, and record updates with administrators, developers, asset owners, and operations teams. Conduct configuration audits covering software version control, integration builds, release management, and compliance with approved baselines. Identify discrepancies, unauthorized changes, and incomplete records; document findings and coordinate corrective actions. Verify change approvals and validation evidence before baseline updates; maintain traceability among requests, configuration items, and releases. Support patching, upgrades, emergency fixes, and deployment activities by maintaining configuration records and change histories. Document configurations against applicable Federal and DHS standards; verify software approval through the DHS Technical Reference Model process. Provide configuration records and audit evidence for security authorization, vulnerability remediation, and Plans of Action and Milestones tracking. Maintain SOPs, CMDB administration guidance, configuration documentation, and reports; recommend process and data quality improvements. Support release readiness, cutover planning, and help desk knowledge transfer; coordinate configuration issues with operations teams. Safeguard configuration data and sensitive information, including Protected Critical Infrastructure Information (PCII), under applicable access controls. Non-Essential Functions: Other related duties as assigned. About Us AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers' missions. We support quality, collaboration, and employee growth through teamwork and professional development. Benefits We are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility. EEO Commitment: AttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. Accommodations: Applicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX. Physical Demands: This position primarily involves computer-based work, reviewing configuration data and technical materials, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation. Work Environment: Work locations are DHS CISA, 4200 Wilson Boulevard and 4601 N. Fairfax Drive, Arlington, VA 22203. General contract hours are 8:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, excluding federal holidays, with core availability from 9:00 a.m. to 3:00 p.m. Office noise is generally moderate. Occasional work outside normal hours, including weekends and holidays, may be required for crisis response or critical IT issues.
10/26/2026
Full time
Job Description Job Description Job Title: IT Configuration Management Specialist II Location: Remote/Hybrid - DHS CISA, 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington VA 22203. Work Schedule: Monday through Friday. Security Requirements: Must be a US Citizen eligible to obtain / maintain a DHS Public Trust Level Clearance. AttainX is seeking an IT Configuration Management Specialist II to support DHS CISA's Critical Infrastructure Collaboration Platform (CICP). This Configuration Management Specialist position administers the IT configuration management process and Configuration Management Database (CMDB), conducts configuration audits, and supports controlled software changes and releases. The specialist receives direction in several aspects of the work while gaining exposure to more complex configuration, integration, and sustainment activities. Qualifications and Education Requirements: Bachelor's degree; a degree in information technology, information systems, computer science, or a related field is preferred. 2-4 years of related experience in IT configuration management, CMDB administration, or IT operations; additional relevant experience is welcome. Experience administering, configuring, maintaining, and improving a Configuration Management Database (CMDB). Working knowledge of configuration items, asset relationships, lifecycle records, discovery, reconciliation, and data quality controls. Experience with configuration auditing, software version control, integration builds, and release management. Familiarity with baseline management, change control, patching, and processes that allow only approved and validated changes. Ability to analyze configuration discrepancies, maintain audit evidence, and document corrective actions. Experience with IT service management tools and reporting; familiarity with ServiceNow or comparable CMDB platforms is preferred. Ability to document configuration procedures and communicate findings to technical teams and stakeholders. Ability to work collaboratively, accept periodic direction, and gain experience with more complex configuration management tasks. Must be a US Citizen, able to obtain and maintain a DHS Public Trust Clearance. Experience with Federal or DHS/CISA systems, approved software baselines, and security authorization support is preferred. Job Duties: The IT Configuration Management Specialist II maintains reliable configuration information and supports compliance, release readiness, and service continuity. Responsibilities include: Administer and execute the IT configuration management process for CICP applications, infrastructure, and supporting services. Administer, design, configure, maintain, and improve the CMDB, including its structure, configuration item records, relationships, and data quality controls. Maintain accurate inventories, software versions, dependencies, baselines, and lifecycle status for configuration items. Coordinate discovery, reconciliation, and record updates with administrators, developers, asset owners, and operations teams. Conduct configuration audits covering software version control, integration builds, release management, and compliance with approved baselines. Identify discrepancies, unauthorized changes, and incomplete records; document findings and coordinate corrective actions. Verify change approvals and validation evidence before baseline updates; maintain traceability among requests, configuration items, and releases. Support patching, upgrades, emergency fixes, and deployment activities by maintaining configuration records and change histories. Document configurations against applicable Federal and DHS standards; verify software approval through the DHS Technical Reference Model process. Provide configuration records and audit evidence for security authorization, vulnerability remediation, and Plans of Action and Milestones tracking. Maintain SOPs, CMDB administration guidance, configuration documentation, and reports; recommend process and data quality improvements. Support release readiness, cutover planning, and help desk knowledge transfer; coordinate configuration issues with operations teams. Safeguard configuration data and sensitive information, including Protected Critical Infrastructure Information (PCII), under applicable access controls. Non-Essential Functions: Other related duties as assigned. About Us AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers' missions. We support quality, collaboration, and employee growth through teamwork and professional development. Benefits We are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility. EEO Commitment: AttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. Accommodations: Applicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX. Physical Demands: This position primarily involves computer-based work, reviewing configuration data and technical materials, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation. Work Environment: Work locations are DHS CISA, 4200 Wilson Boulevard and 4601 N. Fairfax Drive, Arlington, VA 22203. General contract hours are 8:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, excluding federal holidays, with core availability from 9:00 a.m. to 3:00 p.m. Office noise is generally moderate. Occasional work outside normal hours, including weekends and holidays, may be required for crisis response or critical IT issues.
DoW Security Control Assessor (SCA)
Liberty Alliance Inc Washington, Washington DC
Job Description Job Description Liberty Alliance is seeking an experienced DoW Security Control Assessor (SCA) with Information System Security Officer (ISSO) experience to evaluate information systems, identify security control deficiencies, and independently develop missing Risk Management Framework (RMF) documentation to support system authorization. This position requires a hands-on cybersecurity professional who can not only assess security controls and identify compliance gaps but also independently create, update, and finalize required security artifacts. The SCA will utilize DoW RMF tools, primarily eMASS (Enterprise Mission Assurance Support Service), to manage security documentation, track control statuses, and prepare authorization packages. This role will work closely with technical engineering teams, Information System Security Managers (ISSMs), and Authorizing Official (AO) representatives to resolve compliance deficiencies and support Authorization to Operate (ATO) requirements. Key Responsibilities Security Control Assessment Plan and execute formal security assessments to determine whether system security controls are implemented correctly and operating effectively. Develop Security Assessment Plans (SAPs) defining assessment scope, schedules, and system boundaries. Assess NIST SP 800-53 security controls using examination, interviews, and technical testing. Review security policies, system logs, configurations, and supporting evidence to validate compliance. Interview system engineers and administrators to verify security control implementation. Review and analyze vulnerability scans, including ACAS/Nessus results and STIG Viewer checklists, to identify technical compliance deficiencies. RMF Documentation & Artifact Development Review existing RMF packages to identify missing, incomplete, or outdated security documentation. Independently draft, update, and finalize required security artifacts, including: System Security Plans (SSPs) Security Assessment Plans (SAPs) Information System Contingency Plans (ISCPs) Incident Response Plans (IRPs) Configuration Management Plans (CMPs) Plans of Action and Milestones (POA&Ms) Disaster recovery testing documentation and supporting evidence Translate technical system configurations, such as firewall rules and Active Directory policies, into clear, accurate, and compliance-ready documentation. Ensure security documentation meets NIST SP 800-53 and applicable DoW RMF requirements. Utilize Microsoft Word, Google Docs, and other approved tools to develop and maintain professional security documentation. eMASS & Authorization Support Utilize eMASS to upload and maintain RMF artifacts, track security control statuses, and prepare authorization packages. Identify and resolve documentation gaps and compliance bottlenecks. Coordinate with system engineers, ISSMs, and AO representatives to support system authorization activities. Risk Assessment & Continuous Monitoring Develop comprehensive Security Assessment Reports (SARs) documenting assessment findings, vulnerabilities, and the system's overall compliance posture. Evaluate the severity of noncompliant security controls and assess residual cybersecurity risk. Develop and maintain POA&Ms to document vulnerabilities and corrective actions. Provide actionable risk findings and recommendations to support AO authorization decisions. Plan and execute annual security control assessments and continuous monitoring activities to maintain system Authorization to Operate (ATO). Required Qualifications Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Information Systems, or a related technical field; equivalent professional experience may be considered. Experience serving as a DoW Security Control Assessor (SCA) with prior Information System Security Officer (ISSO) responsibilities. Strong knowledge of the DoW Risk Management Framework (RMF) and NIST SP 800-53 security controls. Hands-on experience with eMASS, including artifact management, control tracking, and authorization package preparation. Demonstrated ability to independently develop RMF documentation, including SSPs, SAPs, SARs, ISCPs, IRPs, CMPs, and POA&Ms. Experience conducting security control assessments through examination, interviews, and technical testing. Experience reviewing ACAS/Nessus vulnerability scans and STIG Viewer checklists. Strong technical understanding of system configurations, network security, access controls, and cybersecurity compliance. Excellent technical writing skills and proficiency with Microsoft Word and/or Google Docs. Ability to independently identify compliance gaps, develop missing documentation, and coordinate corrective actions. Strong communication and organizational skills with the ability to collaborate with engineering teams, ISSMs, and government stakeholders. Ability to obtain and maintain any required DoW security clearance. Preferred Qualifications Experience supporting DoW Authorization to Operate (ATO) processes. Familiarity with NIST SP 800-37, NIST SP 800-53A, and DoW RMF requirements. Experience supporting continuous monitoring and cybersecurity risk assessments. Relevant cybersecurity certifications such as Security+, CISSP, or CGRC.
10/26/2026
Full time
Job Description Job Description Liberty Alliance is seeking an experienced DoW Security Control Assessor (SCA) with Information System Security Officer (ISSO) experience to evaluate information systems, identify security control deficiencies, and independently develop missing Risk Management Framework (RMF) documentation to support system authorization. This position requires a hands-on cybersecurity professional who can not only assess security controls and identify compliance gaps but also independently create, update, and finalize required security artifacts. The SCA will utilize DoW RMF tools, primarily eMASS (Enterprise Mission Assurance Support Service), to manage security documentation, track control statuses, and prepare authorization packages. This role will work closely with technical engineering teams, Information System Security Managers (ISSMs), and Authorizing Official (AO) representatives to resolve compliance deficiencies and support Authorization to Operate (ATO) requirements. Key Responsibilities Security Control Assessment Plan and execute formal security assessments to determine whether system security controls are implemented correctly and operating effectively. Develop Security Assessment Plans (SAPs) defining assessment scope, schedules, and system boundaries. Assess NIST SP 800-53 security controls using examination, interviews, and technical testing. Review security policies, system logs, configurations, and supporting evidence to validate compliance. Interview system engineers and administrators to verify security control implementation. Review and analyze vulnerability scans, including ACAS/Nessus results and STIG Viewer checklists, to identify technical compliance deficiencies. RMF Documentation & Artifact Development Review existing RMF packages to identify missing, incomplete, or outdated security documentation. Independently draft, update, and finalize required security artifacts, including: System Security Plans (SSPs) Security Assessment Plans (SAPs) Information System Contingency Plans (ISCPs) Incident Response Plans (IRPs) Configuration Management Plans (CMPs) Plans of Action and Milestones (POA&Ms) Disaster recovery testing documentation and supporting evidence Translate technical system configurations, such as firewall rules and Active Directory policies, into clear, accurate, and compliance-ready documentation. Ensure security documentation meets NIST SP 800-53 and applicable DoW RMF requirements. Utilize Microsoft Word, Google Docs, and other approved tools to develop and maintain professional security documentation. eMASS & Authorization Support Utilize eMASS to upload and maintain RMF artifacts, track security control statuses, and prepare authorization packages. Identify and resolve documentation gaps and compliance bottlenecks. Coordinate with system engineers, ISSMs, and AO representatives to support system authorization activities. Risk Assessment & Continuous Monitoring Develop comprehensive Security Assessment Reports (SARs) documenting assessment findings, vulnerabilities, and the system's overall compliance posture. Evaluate the severity of noncompliant security controls and assess residual cybersecurity risk. Develop and maintain POA&Ms to document vulnerabilities and corrective actions. Provide actionable risk findings and recommendations to support AO authorization decisions. Plan and execute annual security control assessments and continuous monitoring activities to maintain system Authorization to Operate (ATO). Required Qualifications Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Information Systems, or a related technical field; equivalent professional experience may be considered. Experience serving as a DoW Security Control Assessor (SCA) with prior Information System Security Officer (ISSO) responsibilities. Strong knowledge of the DoW Risk Management Framework (RMF) and NIST SP 800-53 security controls. Hands-on experience with eMASS, including artifact management, control tracking, and authorization package preparation. Demonstrated ability to independently develop RMF documentation, including SSPs, SAPs, SARs, ISCPs, IRPs, CMPs, and POA&Ms. Experience conducting security control assessments through examination, interviews, and technical testing. Experience reviewing ACAS/Nessus vulnerability scans and STIG Viewer checklists. Strong technical understanding of system configurations, network security, access controls, and cybersecurity compliance. Excellent technical writing skills and proficiency with Microsoft Word and/or Google Docs. Ability to independently identify compliance gaps, develop missing documentation, and coordinate corrective actions. Strong communication and organizational skills with the ability to collaborate with engineering teams, ISSMs, and government stakeholders. Ability to obtain and maintain any required DoW security clearance. Preferred Qualifications Experience supporting DoW Authorization to Operate (ATO) processes. Familiarity with NIST SP 800-37, NIST SP 800-53A, and DoW RMF requirements. Experience supporting continuous monitoring and cybersecurity risk assessments. Relevant cybersecurity certifications such as Security+, CISSP, or CGRC.
Systems Administrator I
Element Care Lynn, Massachusetts
Provides day-to-day administration, break-fix support, and security maintenance for physical and virtual servers, systems, and applications. Works with senior administrators and technical teams to resolve infrastructure issues, protect systems, and support technology deployments. Responsibilities Provide administrative, break-fix, and technical support for security infrastructure, servers, systems, and applications. Configure, patch, and maintain physical and virtual machines to protect them from unauthorized access. Collaborate with clients, vendors, senior administrators, and technical staff to resolve complex technical and security issues. Provide systems administration support for relational back-end systems and help coordinate between the back-end team and Help Desk. Document technical processes and provide training as needed. Participate in cross-functional resolution of system events and permanent problem resolution. Required Skills Server administration Physical and virtual machine maintenance Operating system technologies Network technologies Infrastructure security Firewall configuration Antivirus software administration Patch management Endpoint integrity scanning Relational database back-end support
10/26/2026
Full time
Provides day-to-day administration, break-fix support, and security maintenance for physical and virtual servers, systems, and applications. Works with senior administrators and technical teams to resolve infrastructure issues, protect systems, and support technology deployments. Responsibilities Provide administrative, break-fix, and technical support for security infrastructure, servers, systems, and applications. Configure, patch, and maintain physical and virtual machines to protect them from unauthorized access. Collaborate with clients, vendors, senior administrators, and technical staff to resolve complex technical and security issues. Provide systems administration support for relational back-end systems and help coordinate between the back-end team and Help Desk. Document technical processes and provide training as needed. Participate in cross-functional resolution of system events and permanent problem resolution. Required Skills Server administration Physical and virtual machine maintenance Operating system technologies Network technologies Infrastructure security Firewall configuration Antivirus software administration Patch management Endpoint integrity scanning Relational database back-end support
Lead Database Administrator - Cloud AWS / Mongo DB / Cassandra
Spectrum Greenwood Village, Colorado
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB-73992 IDB Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-10-:51 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet , Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
10/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB-73992 IDB Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-10-:51 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet , Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Salesforce Architect/Sr. Administrator
Wesley Group Nashville, Tennessee
Salesforce Architect/Sr. Administrator Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! About the Role As a full-time Salesforce Architect/Sr. Administrator, you'll direct Wesley's 350-user Salesforce org, our system of record for sales and client resolution, reporting to the Director of Development. He ran this org for eight years before moving into that role, so you'll get a real handoff from someone who helped build it. Our platform engineering team is building products alongside Salesforce, starting with the Wesley Client Portal, and we're open to evaluating our long-term platform options as the technology changes. We build with Claude Code every day, and we need someone with the depth to catch what AI gets wrong before it reaches production. What You'll Do Architecture and security Set the target-state design, data model, and roadmap Act as design authority for every change, and push back on solutions that create future debt Maintain the security and sharing model, SSO, and least-privilege access for sensitive client data Build and maintain Build Flows and Apex, hands-on and with frontier AI tools like Claude Code Set the review standards, test coverage, and Copado deployment controls others build within Find and clean up technical debt: overlapping automation, aging Apex, and unused fields Keep our AppExchange apps healthy, including DocuSign, Omnito, Goat Email, and Distribution Engine Manage OwnBackup for backup, archiving, sandbox seeding, and recovery Advise on which AppExchange apps earn their cost and which could be rebuilt in-house Integrations Build and own integrations between Salesforce and external systems, including NetSuite, Five9, and the Wesley Client Portal Serve as the Salesforce authority for the platform engineering team What You Need Titles don't matter. Admins who taught themselves Apex are welcome. 6+ years hands-on Salesforce, most of it owning a production org Real depth in Flow, Apex, and SOQL, and judgment about when declarative beats code A habit of using AI tools to speed up solution design, automate repetitive admin work, and ship faster Experience paying down technical debt without disrupting production Experience integrating Salesforce with external platforms through REST and Bulk APIs, middleware such as n8n, Zapier, or Workato, or direct callouts Experience designing and maintaining security and data access controls Experience gathering requirements from business stakeholders and turning them into working solutions DevOps experience with Copado or similar Good instincts about sensitive client data in AI workflows Salesforce Certified Administrator U.S.-based; we can't sponsor visas Nice to Haves Advanced Administrator, Platform App Builder, or Application/System Architect certification Experience with Five9 or another major telephony platform Experience replacing an AppExchange package with a custom build Based near Nashville Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. PIfcc6b90db6-
10/26/2026
Full time
Salesforce Architect/Sr. Administrator Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! About the Role As a full-time Salesforce Architect/Sr. Administrator, you'll direct Wesley's 350-user Salesforce org, our system of record for sales and client resolution, reporting to the Director of Development. He ran this org for eight years before moving into that role, so you'll get a real handoff from someone who helped build it. Our platform engineering team is building products alongside Salesforce, starting with the Wesley Client Portal, and we're open to evaluating our long-term platform options as the technology changes. We build with Claude Code every day, and we need someone with the depth to catch what AI gets wrong before it reaches production. What You'll Do Architecture and security Set the target-state design, data model, and roadmap Act as design authority for every change, and push back on solutions that create future debt Maintain the security and sharing model, SSO, and least-privilege access for sensitive client data Build and maintain Build Flows and Apex, hands-on and with frontier AI tools like Claude Code Set the review standards, test coverage, and Copado deployment controls others build within Find and clean up technical debt: overlapping automation, aging Apex, and unused fields Keep our AppExchange apps healthy, including DocuSign, Omnito, Goat Email, and Distribution Engine Manage OwnBackup for backup, archiving, sandbox seeding, and recovery Advise on which AppExchange apps earn their cost and which could be rebuilt in-house Integrations Build and own integrations between Salesforce and external systems, including NetSuite, Five9, and the Wesley Client Portal Serve as the Salesforce authority for the platform engineering team What You Need Titles don't matter. Admins who taught themselves Apex are welcome. 6+ years hands-on Salesforce, most of it owning a production org Real depth in Flow, Apex, and SOQL, and judgment about when declarative beats code A habit of using AI tools to speed up solution design, automate repetitive admin work, and ship faster Experience paying down technical debt without disrupting production Experience integrating Salesforce with external platforms through REST and Bulk APIs, middleware such as n8n, Zapier, or Workato, or direct callouts Experience designing and maintaining security and data access controls Experience gathering requirements from business stakeholders and turning them into working solutions DevOps experience with Copado or similar Good instincts about sensitive client data in AI workflows Salesforce Certified Administrator U.S.-based; we can't sponsor visas Nice to Haves Advanced Administrator, Platform App Builder, or Application/System Architect certification Experience with Five9 or another major telephony platform Experience replacing an AppExchange package with a custom build Based near Nashville Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. PIfcc6b90db6-
Optum
Infrastructure Technology Support Technician
Optum Minneapolis, Minnesota
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including-desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA's while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required. Primary Responsibilities: Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements Demonstrate and promotes good stewardship of company resources through following proper asset management procedures Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards Assign work direction and expectation to technical staff within the region Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions Provide, mentoring, training and work guidance for technical issues to less experienced team members Monitor training needs of regional team, communicate when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate in non-prime 24x7 on-call rotation Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement Able to perform minimum hardware repairs as required Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring Maintain, configure and support Avaya equipment software Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management Configure and support Vocera and wireless phone systems without supervision Performs moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment Provide on-site after-hour power outage coverage Replace and/or install failed network equipment Perform low level access function to switches and term servers Conduct cross connections and switch documentation in data closets Maintain data closet best practices, troubleshoot or escalate issues within IT department Organize, plan staffing and train employees on medium to large project teams Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups Communicate technical updates, issues, open issues, etc. to key stakeholders Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma 3+ years of experience providing technical support, desktop support, or IT helpdesk assistance 3+ years of experience troubleshooting hardware, desktop operating systems (e.g., Windows, macOS), and standard business software 3+ years of experience using IT incident tracking or ticketing tools (e.g., ServiceNow, Remedy) 3+ Years of experience with operating systems, infrastructure, telecom and network support required Must be 18 years of age Preferred Qualifications: Associate degree or Bachelor's degree in Information Technology, Computer Science, or a related technical field Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator) Experience supporting software applications or IT infrastructure within a healthcare or corporate enterprise environment Basic understanding of networking principles, Active Directory, and remote support tools Strong customer service orientation with clear written and verbal communication skills Demonstrated ability to follow standard operating procedures and resolve technical issues in an enterprise environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. . click apply for full job details
10/26/2026
Full time
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including-desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA's while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required. Primary Responsibilities: Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements Demonstrate and promotes good stewardship of company resources through following proper asset management procedures Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards Assign work direction and expectation to technical staff within the region Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions Provide, mentoring, training and work guidance for technical issues to less experienced team members Monitor training needs of regional team, communicate when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate in non-prime 24x7 on-call rotation Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement Able to perform minimum hardware repairs as required Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring Maintain, configure and support Avaya equipment software Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management Configure and support Vocera and wireless phone systems without supervision Performs moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment Provide on-site after-hour power outage coverage Replace and/or install failed network equipment Perform low level access function to switches and term servers Conduct cross connections and switch documentation in data closets Maintain data closet best practices, troubleshoot or escalate issues within IT department Organize, plan staffing and train employees on medium to large project teams Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups Communicate technical updates, issues, open issues, etc. to key stakeholders Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma 3+ years of experience providing technical support, desktop support, or IT helpdesk assistance 3+ years of experience troubleshooting hardware, desktop operating systems (e.g., Windows, macOS), and standard business software 3+ years of experience using IT incident tracking or ticketing tools (e.g., ServiceNow, Remedy) 3+ Years of experience with operating systems, infrastructure, telecom and network support required Must be 18 years of age Preferred Qualifications: Associate degree or Bachelor's degree in Information Technology, Computer Science, or a related technical field Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator) Experience supporting software applications or IT infrastructure within a healthcare or corporate enterprise environment Basic understanding of networking principles, Active Directory, and remote support tools Strong customer service orientation with clear written and verbal communication skills Demonstrated ability to follow standard operating procedures and resolve technical issues in an enterprise environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. . click apply for full job details
Senior Salesforce Technical Architect
Guidehouse Washington, Washington DC
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/26/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
Cloud and Systems Administrator
Corporate Technologies, LLC. Minneapolis, Minnesota
Cloud and Systems Administrator Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, Kansas, Florida, Iowa, Ohio, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! POSITION SUMMARY: Corporate Technologies seeking a Cloud and Systems Administrator who is responsible for the administration, security, reliability, and modernization of CT's infrastructure, Microsoft cloud environment, endpoints, and enterprise applications.The role will support the current hybrid environment while helping CT transition toward a cloud-first architecture centered around Microsoft Entra ID, Intune, Microsoft 365, Defender XDR, automation, and modern endpoint management. Job Duties: Administer Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive. Support Active Directory, Windows Server, DNS, DHCP, Group Policy, and remaining hybrid infrastructure. Administer and support enterprise business applications, permissions, SSO, integrations, and vendor escalations. Expand Microsoft Intune for endpoint management, configuration, compliance, application deployment, and Windows Autopilot. Help transition devices and identity services from traditional Active Directory toward Entra ID. Implement and manage Conditional Access, MFA, passwordless authentication, and identity security. Implement and administer Microsoft Defender XDR, Defender for Endpoint, and related Microsoft security technologies. Improve system uptime, monitoring, redundancy, backup, recovery, and overall availability. Identify infrastructure and applications that can be migrated, consolidated, or replaced with cloud services. Automate repetitive administration using PowerShell, Microsoft Graph, APIs, and other automation tools. Troubleshoot escalated infrastructure, application, identity, endpoint, and Microsoft cloud issues. Maintain technical documentation and participate in change management and disaster recovery planning. Coordinate and collaborate with network engineering, business application, and database administration functions to ensure availability, reliability, and scalability of corporate infrastructure (hardware/software) to meet business demands. Managing Windows Server and Domain Services lifecycle to ensure maximum security of our systems and data. Leading the design and creation of a Windows infrastructure refresh while coaching Service Desk personnel for cross training opportunities and skills overlap. This will include updating/migrating Domain Controllers, DNS and DHCP servers, certificate services, and other core Windows services that are refreshed. Evaluating operating system and application software and security updates and applying these updates in a promotional process from lower environments to production. Maintain and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies. Participate in disaster recovery testing. Document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives. Monitoring servers, services, processes, and application-level performance and availability and troubleshooting where appropriate. Investigating security alerts from SIEM solution to respond to potential threats. Adhering to an IT Service Desk, Change Management and Problem Management ITIL framework. Document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives. Qualifications: 5+ years in Cloud and Systems Administrator role Bachelor's Degree in Computer Science, Information Technology, or similar field; or 5 additional years of experience in the IT field including one industry certification related to Microsoft technologies. Optimistic, proactive, energetic approach to work habits, management techniques, and communications. A passion for technology. Ability to adapt quickly to changing technology. Strong organizational skills with the ability to handle multiple tasks, assignments and prioritize to meet deadlines. Self-motivated and results-oriented. Methodical and disciplined approach to problem solving. Attention to detail and thoroughness. Strong interpersonal and customer relationship management skills. Ability to communicate effectively with all levels of end-users in a clear, professional and concise manner Self-management and leadership skills. Detail oriented with demonstrated customer service and organizational skills Ability to manage multiple projects and priorities. Ability to perform independent research to help develop strategic objectives and direction. The pay range for this position is $75,000.00 - $81,000.00 annually Benefits: 401(k) matching Dental insurance Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Vision insurance Pet Insurance Short term disability Long term disability Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply. Compensation details: 0 Yearly Salary PI5a0b2cb49e20-8710
10/26/2026
Full time
Cloud and Systems Administrator Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, Kansas, Florida, Iowa, Ohio, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! POSITION SUMMARY: Corporate Technologies seeking a Cloud and Systems Administrator who is responsible for the administration, security, reliability, and modernization of CT's infrastructure, Microsoft cloud environment, endpoints, and enterprise applications.The role will support the current hybrid environment while helping CT transition toward a cloud-first architecture centered around Microsoft Entra ID, Intune, Microsoft 365, Defender XDR, automation, and modern endpoint management. Job Duties: Administer Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive. Support Active Directory, Windows Server, DNS, DHCP, Group Policy, and remaining hybrid infrastructure. Administer and support enterprise business applications, permissions, SSO, integrations, and vendor escalations. Expand Microsoft Intune for endpoint management, configuration, compliance, application deployment, and Windows Autopilot. Help transition devices and identity services from traditional Active Directory toward Entra ID. Implement and manage Conditional Access, MFA, passwordless authentication, and identity security. Implement and administer Microsoft Defender XDR, Defender for Endpoint, and related Microsoft security technologies. Improve system uptime, monitoring, redundancy, backup, recovery, and overall availability. Identify infrastructure and applications that can be migrated, consolidated, or replaced with cloud services. Automate repetitive administration using PowerShell, Microsoft Graph, APIs, and other automation tools. Troubleshoot escalated infrastructure, application, identity, endpoint, and Microsoft cloud issues. Maintain technical documentation and participate in change management and disaster recovery planning. Coordinate and collaborate with network engineering, business application, and database administration functions to ensure availability, reliability, and scalability of corporate infrastructure (hardware/software) to meet business demands. Managing Windows Server and Domain Services lifecycle to ensure maximum security of our systems and data. Leading the design and creation of a Windows infrastructure refresh while coaching Service Desk personnel for cross training opportunities and skills overlap. This will include updating/migrating Domain Controllers, DNS and DHCP servers, certificate services, and other core Windows services that are refreshed. Evaluating operating system and application software and security updates and applying these updates in a promotional process from lower environments to production. Maintain and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies. Participate in disaster recovery testing. Document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives. Monitoring servers, services, processes, and application-level performance and availability and troubleshooting where appropriate. Investigating security alerts from SIEM solution to respond to potential threats. Adhering to an IT Service Desk, Change Management and Problem Management ITIL framework. Document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives. Qualifications: 5+ years in Cloud and Systems Administrator role Bachelor's Degree in Computer Science, Information Technology, or similar field; or 5 additional years of experience in the IT field including one industry certification related to Microsoft technologies. Optimistic, proactive, energetic approach to work habits, management techniques, and communications. A passion for technology. Ability to adapt quickly to changing technology. Strong organizational skills with the ability to handle multiple tasks, assignments and prioritize to meet deadlines. Self-motivated and results-oriented. Methodical and disciplined approach to problem solving. Attention to detail and thoroughness. Strong interpersonal and customer relationship management skills. Ability to communicate effectively with all levels of end-users in a clear, professional and concise manner Self-management and leadership skills. Detail oriented with demonstrated customer service and organizational skills Ability to manage multiple projects and priorities. Ability to perform independent research to help develop strategic objectives and direction. The pay range for this position is $75,000.00 - $81,000.00 annually Benefits: 401(k) matching Dental insurance Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Vision insurance Pet Insurance Short term disability Long term disability Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply. Compensation details: 0 Yearly Salary PI5a0b2cb49e20-8710
Technical Analyst
Celerity Consulting Group, Inc. Walnut Creek, California
Job Title: Technical Analyst Company: Celerity Location: U.S. (Remote/ work from home eligible) Travel as Required Compensation: $125,000 - $150,000 annually Company Overview: Celerity is a consulting firm specializing in utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Position Overview: We are seeking an experienced Technical Analyst to support the delivery of a complex Field Service Management (FSM) platform implementation for a utilities client. This role bridges business requirements and technical execution - translating functional needs into technical specifications, supporting solution configuration, and ensuring the platform is implemented correctly, tested thoroughly, and delivered successfully. The ideal candidate will bring strong analytical and technical skills, hands-on FSM platform experience, implementation project experience, and the ability to collaborate effectively across a cross-functional delivery team including the Technical Project Manager, Solution Architect, Product Developers, and Product Solution Architects. Key Responsibilities: Requirements & Technical Analysis: Analyze and document detailed technical and functional requirements for the FSM platform implementation, working closely with business stakeholders and the Solution Architect. Translate business requirements into technical specifications, configuration workbooks, user stories, and functional design documents. Conduct gap analysis between out-of-the-box FSM platform capabilities and client-specific business requirements. Support development of solution design documents, data mapping specifications, and integration requirements. Solution Configuration & Implementation Support: Support configuration of the FSM platform (e.g., scheduling rules, work order types, service territories, mobile workflows, dispatch logic) based on approved designs. Partner with Product Developers and Product Solution Architects to validate that technical builds align with documented requirements and architecture standards. Assist in designing and validating system integrations with adjacent platforms (GIS, OMS, ERP, CRM, IoT/telemetry). Support data migration activities including data mapping, cleansing, validation, and reconciliation. Testing & Quality Assurance: Develop test plans, test cases, and test scripts to validate FSM platform functionality against business requirements. Lead or support System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing cycles. Log, track, and manage defects through resolution, working with Product Developers to prioritize and validate fixes. Ensure traceability between requirements, configuration/build, and test coverage. Cross-Functional Collaboration Work closely with the Technical Project Manager to provide status updates, flag risks/issues, and support project planning and reporting. Collaborate with the Solution Architect and Product Solution Architects to ensure technical solutions align with overall architecture and scalability requirements. Partner with Product Developers to clarify requirements, review technical builds, and troubleshoot implementation issues. Support business analysts and end users during design workshops, walkthroughs, and training sessions as needed. Documentation & Knowledge Transfer Maintain up-to-date technical documentation, configuration guides, and runbooks throughout the project lifecycle. Support development of training materials and knowledge transfer documentation for client teams. Contribute to lessons-learned sessions and continuous improvement of implementation methodology and reusable assets. Deployment & Hypercare Support Support cutover planning, deployment activities, and go-live readiness assessments. Provide hypercare support post go-live, triaging and resolving technical issues in collaboration with the delivery team. Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience. Advanced degree (MBA or Master's) is preferred. Required Skills and Experience: 7+ years of experience in a Technical Analyst, Systems Analyst, or similar technical delivery role within enterprise software implementations. Hands-on experience implementing or supporting Field Service Management (FSM) or workforce management platforms (e.g., Salesforce Field Service, ServiceMax, IFS Field Service Management, Oracle Field Service Cloud, ClickSoftware). Experience within the utilities industry (electric, gas, water) is strongly preferred, particularly with field operations, mobile workforce, or asset management systems. Proven experience working on full implementation lifecycles: requirements gathering, design, configuration/build, testing, deployment, and hypercare. Solid understanding of system integration concepts (APIs, middleware, data mapping/ETL) relevant to utilities technology ecosystems. Working knowledge of relational databases and SQL for data analysis, validation, and troubleshooting. Familiarity with Agile and traditional project delivery methodologies (Scrum, SAFe, Waterfall). Experience with requirements management and defect tracking tools (Jira, Azure DevOps, ServiceNow, or similar). Ability to travel to client site (domestic and(or) international) as required and defined per project requirements. Certifications: Relevant FSM platform certifications (e.g., Salesforce Field Service Consultant/Administrator, ServiceMax certification). Certified Business Analysis Professional (CBAP) or similar business/technical analysis certification. Certified ScrumMaster (CSM) or Agile certification. ITIL Foundation certification (a plus, given field service and incident/change management overlap). The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING Medical Insurance Dental Insurance Vision Insurance PEACE OF MIND Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan WORK/LIFE BALANCE Paid Time Off Company Holidays Leave of Absence Remote work and Flexible Work Schedules (for qualified positions) ADDITIONAL PERKS Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Powered by JazzHR Compensation details: 00 Yearly Salary PI6ba09f9321e1-3736
10/26/2026
Full time
Job Title: Technical Analyst Company: Celerity Location: U.S. (Remote/ work from home eligible) Travel as Required Compensation: $125,000 - $150,000 annually Company Overview: Celerity is a consulting firm specializing in utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Position Overview: We are seeking an experienced Technical Analyst to support the delivery of a complex Field Service Management (FSM) platform implementation for a utilities client. This role bridges business requirements and technical execution - translating functional needs into technical specifications, supporting solution configuration, and ensuring the platform is implemented correctly, tested thoroughly, and delivered successfully. The ideal candidate will bring strong analytical and technical skills, hands-on FSM platform experience, implementation project experience, and the ability to collaborate effectively across a cross-functional delivery team including the Technical Project Manager, Solution Architect, Product Developers, and Product Solution Architects. Key Responsibilities: Requirements & Technical Analysis: Analyze and document detailed technical and functional requirements for the FSM platform implementation, working closely with business stakeholders and the Solution Architect. Translate business requirements into technical specifications, configuration workbooks, user stories, and functional design documents. Conduct gap analysis between out-of-the-box FSM platform capabilities and client-specific business requirements. Support development of solution design documents, data mapping specifications, and integration requirements. Solution Configuration & Implementation Support: Support configuration of the FSM platform (e.g., scheduling rules, work order types, service territories, mobile workflows, dispatch logic) based on approved designs. Partner with Product Developers and Product Solution Architects to validate that technical builds align with documented requirements and architecture standards. Assist in designing and validating system integrations with adjacent platforms (GIS, OMS, ERP, CRM, IoT/telemetry). Support data migration activities including data mapping, cleansing, validation, and reconciliation. Testing & Quality Assurance: Develop test plans, test cases, and test scripts to validate FSM platform functionality against business requirements. Lead or support System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing cycles. Log, track, and manage defects through resolution, working with Product Developers to prioritize and validate fixes. Ensure traceability between requirements, configuration/build, and test coverage. Cross-Functional Collaboration Work closely with the Technical Project Manager to provide status updates, flag risks/issues, and support project planning and reporting. Collaborate with the Solution Architect and Product Solution Architects to ensure technical solutions align with overall architecture and scalability requirements. Partner with Product Developers to clarify requirements, review technical builds, and troubleshoot implementation issues. Support business analysts and end users during design workshops, walkthroughs, and training sessions as needed. Documentation & Knowledge Transfer Maintain up-to-date technical documentation, configuration guides, and runbooks throughout the project lifecycle. Support development of training materials and knowledge transfer documentation for client teams. Contribute to lessons-learned sessions and continuous improvement of implementation methodology and reusable assets. Deployment & Hypercare Support Support cutover planning, deployment activities, and go-live readiness assessments. Provide hypercare support post go-live, triaging and resolving technical issues in collaboration with the delivery team. Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience. Advanced degree (MBA or Master's) is preferred. Required Skills and Experience: 7+ years of experience in a Technical Analyst, Systems Analyst, or similar technical delivery role within enterprise software implementations. Hands-on experience implementing or supporting Field Service Management (FSM) or workforce management platforms (e.g., Salesforce Field Service, ServiceMax, IFS Field Service Management, Oracle Field Service Cloud, ClickSoftware). Experience within the utilities industry (electric, gas, water) is strongly preferred, particularly with field operations, mobile workforce, or asset management systems. Proven experience working on full implementation lifecycles: requirements gathering, design, configuration/build, testing, deployment, and hypercare. Solid understanding of system integration concepts (APIs, middleware, data mapping/ETL) relevant to utilities technology ecosystems. Working knowledge of relational databases and SQL for data analysis, validation, and troubleshooting. Familiarity with Agile and traditional project delivery methodologies (Scrum, SAFe, Waterfall). Experience with requirements management and defect tracking tools (Jira, Azure DevOps, ServiceNow, or similar). Ability to travel to client site (domestic and(or) international) as required and defined per project requirements. Certifications: Relevant FSM platform certifications (e.g., Salesforce Field Service Consultant/Administrator, ServiceMax certification). Certified Business Analysis Professional (CBAP) or similar business/technical analysis certification. Certified ScrumMaster (CSM) or Agile certification. ITIL Foundation certification (a plus, given field service and incident/change management overlap). The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING Medical Insurance Dental Insurance Vision Insurance PEACE OF MIND Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan WORK/LIFE BALANCE Paid Time Off Company Holidays Leave of Absence Remote work and Flexible Work Schedules (for qualified positions) ADDITIONAL PERKS Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Powered by JazzHR Compensation details: 00 Yearly Salary PI6ba09f9321e1-3736
ServiceNow QA Tester
Nuvitek Arlington, Virginia
Job Description Job Description Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor's degree in a related field. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. What you will do Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows. Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria. Perform manual testing of forms, reports, configurations, workflows, and role-based access controls. Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable. Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments. Identify, document, track, and retest defects through resolution. Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues. Support UAT coordination, release readiness, production validation, and the collection of test evidence. Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements. Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery. What you will bring U.S. citizenship and an active Secret security clearance. At least 3 years of experience in software testing, quality assurance, or test engineering. At least 3 years of experience testing ServiceNow applications or comparable enterprise workflow platforms. At least 3 years of experience working in Agile delivery environments, including user stories, acceptance criteria, and sprint ceremonies. A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Hands-on experience developing and executing test cases, documenting results, identifying defects, and validating fixes. Experience performing functional, regression, integration, and user acceptance testing. Familiarity with workflow dependencies, system integrations, data validation, and role-based access controls. Strong analytical, problem-solving, communication, and collaboration skills. Exceptional attention to detail and a commitment to thorough test coverage, accurate documentation, and clear defect reporting. The ability to work independently, prioritize competing tasks, adapt to changing requirements, and take ownership of assigned deliverables. Sound judgment in resolving issues independently and escalating concerns when appropriate. It would be great if you also had Experience with ServiceNow Automated Test Framework (ATF) or other test automation tools. ServiceNow Certified System Administrator (CSA) certification. ISTQB Certified Tester Foundation Level (CTFL) certification. Experience supporting federal technology programs or working in environments with applicable security and compliance requirements. Experience supporting enterprise application enhancements, software releases, and workflow changes. Benefits Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
10/26/2026
Full time
Job Description Job Description Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor's degree in a related field. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. What you will do Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows. Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria. Perform manual testing of forms, reports, configurations, workflows, and role-based access controls. Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable. Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments. Identify, document, track, and retest defects through resolution. Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues. Support UAT coordination, release readiness, production validation, and the collection of test evidence. Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements. Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery. What you will bring U.S. citizenship and an active Secret security clearance. At least 3 years of experience in software testing, quality assurance, or test engineering. At least 3 years of experience testing ServiceNow applications or comparable enterprise workflow platforms. At least 3 years of experience working in Agile delivery environments, including user stories, acceptance criteria, and sprint ceremonies. A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Hands-on experience developing and executing test cases, documenting results, identifying defects, and validating fixes. Experience performing functional, regression, integration, and user acceptance testing. Familiarity with workflow dependencies, system integrations, data validation, and role-based access controls. Strong analytical, problem-solving, communication, and collaboration skills. Exceptional attention to detail and a commitment to thorough test coverage, accurate documentation, and clear defect reporting. The ability to work independently, prioritize competing tasks, adapt to changing requirements, and take ownership of assigned deliverables. Sound judgment in resolving issues independently and escalating concerns when appropriate. It would be great if you also had Experience with ServiceNow Automated Test Framework (ATF) or other test automation tools. ServiceNow Certified System Administrator (CSA) certification. ISTQB Certified Tester Foundation Level (CTFL) certification. Experience supporting federal technology programs or working in environments with applicable security and compliance requirements. Experience supporting enterprise application enhancements, software releases, and workflow changes. Benefits Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Lead Database Administrator - Cloud AWS / Mongo DB / Cassandra
Spectrum Englewood, Colorado
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB365 2 IDB365 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-10-:51 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet , Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
10/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB365 2 IDB365 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-10-:51 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet , Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Senior Salesforce Technical Architect
Guidehouse Washington, Washington DC
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/26/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
Mobile Device Engineer II
System One Washington, Washington DC
Job Description Job Description Job Title: Mobile Device Engineer II Location: Washington, DC Type: Contract To Hire Compensation: $38.44 (Pay Rate Low) Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Public Trust Responsibilities Support enterprise mobile device services across provisioning, deployment, maintenance, and decommissioning of smartphones, tablets, and related services. Administer Microsoft Intune for device enrollment, configuration profiles, application deployment, and policy management. Implement and enforce mobile security policies and compliance controls on iOS, Android, and Windows platforms. Troubleshoot hardware, OS, and connectivity issues to ensure quick resolution and restore user services. Support incident response, service request fulfillment, and coordinate with support teams to ensure reliable mobile operations. Assist in mobile configuration standards maintenance aligned with agency and federal IT security requirements. Participate in pre-production testing, rollout activities, and contribute to operational reporting and efficiency improvements. Support surge activities such as device refreshes and support demand expansion as directed by leadership. Requirements Must meet contract citizenship/work authorization requirements; able to obtain and maintain Public Trust clearance. Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. 3-5 years of experience in mobile device management or enterprise IT support, with at least 4 years of hands-on Microsoft Intune experience. Knowledge of iOS, Android, and Windows mobile platforms and mobile security best practices. Technical proficiency in Microsoft Intune, MDM administration, endpoint troubleshooting, and incident workflows. Experience supporting federal agency environments with FISMA controls is preferred. Relevant certifications preferred, such as Microsoft Certified: Endpoint Administrator Associate (MD-102), Security+, or ITIL 4 Foundation. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
10/26/2026
Full time
Job Description Job Description Job Title: Mobile Device Engineer II Location: Washington, DC Type: Contract To Hire Compensation: $38.44 (Pay Rate Low) Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Public Trust Responsibilities Support enterprise mobile device services across provisioning, deployment, maintenance, and decommissioning of smartphones, tablets, and related services. Administer Microsoft Intune for device enrollment, configuration profiles, application deployment, and policy management. Implement and enforce mobile security policies and compliance controls on iOS, Android, and Windows platforms. Troubleshoot hardware, OS, and connectivity issues to ensure quick resolution and restore user services. Support incident response, service request fulfillment, and coordinate with support teams to ensure reliable mobile operations. Assist in mobile configuration standards maintenance aligned with agency and federal IT security requirements. Participate in pre-production testing, rollout activities, and contribute to operational reporting and efficiency improvements. Support surge activities such as device refreshes and support demand expansion as directed by leadership. Requirements Must meet contract citizenship/work authorization requirements; able to obtain and maintain Public Trust clearance. Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. 3-5 years of experience in mobile device management or enterprise IT support, with at least 4 years of hands-on Microsoft Intune experience. Knowledge of iOS, Android, and Windows mobile platforms and mobile security best practices. Technical proficiency in Microsoft Intune, MDM administration, endpoint troubleshooting, and incident workflows. Experience supporting federal agency environments with FISMA controls is preferred. Relevant certifications preferred, such as Microsoft Certified: Endpoint Administrator Associate (MD-102), Security+, or ITIL 4 Foundation. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
L3Harris Technologies
Lead, Software Engineering (DevSecOps)
L3Harris Technologies Colorado Springs, Colorado
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Software Engineering (DevSecOps) Job Code: 44023 Job Location: Colorado Springs, Colorado Job Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked (Every Other Friday Off) Job Description: The National Space Test and Training Complex-Orbital (NSTTC-O) Range Control Software (RCS) program operates a mission-critical platform stack across on-premises OpenStack and Amazon Web Services (AWS) GovCloud within a rigorous Joint Special Access Program Implementation Guide (JSIG) and Risk Management Framework (RMF) compliance envelope, and is seeking a senior technical leader to guide and strengthen that infrastructure layer. As the program prepares for the Region 2 data center migration, the Development, Integration, and Test (DevI&T) Integrated Product Team (IPT) seeks an experienced Integrated Product Team Lead (IPTL) to lead platform engineering, coordinate subcontractor delivery, and provide the clear technical direction needed to keep delivery pipelines producing compliant increments and the Authorization to Operate (ATO) defensible without sacrificing strategic oversight. Essential Functions: Lead platform engineering for the Amazon Web Services GovCloud and OpenStack environment. Direct the infrastructure work supporting the Region 2 data center migration. Build and sustain infrastructure automation and deployment workflows. Establish and maintain delivery pipelines using Bitbucket, Jenkins, GitLab, and related tools. Develop and maintain infrastructure and configuration automation using Terraform, Ansible, shell scripting, and Python. Integrate security and compliance considerations into platform operations and delivery. Coordinate platform-engineering execution and subcontractor delivery. Travel up to 15% as needed to support program and customer requirements. Qualifications: Bachelor's Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Current CompTIA Security+ certification. Active TS/SCI security clearance. Preferred Additional Skills: Experience designing, deploying, and sustaining Amazon Web Services GovCloud and OpenStack infrastructure. Experience administering and troubleshooting Linux-based systems in production environments. Experience deploying, operating, and securing Kubernetes environments. Experience with infrastructure-as-code and configuration automation using Terraform and Ansible. Experience with shell scripting and Python. Amazon Web Services certification, such as Amazon Web Services Certified Solutions Architect or a role-aligned specialty certification. Certified OpenStack Administrator certification or comparable OpenStack certification. Red Hat Certified System Administrator or Red Hat Certified Engineer certification. Experience building and maintaining delivery pipelines in Bitbucket, Jenkins, and GitLab. Experience implementing automated security and compliance checks within delivery pipelines. Experience supporting on-premises-to-cloud or data-center migration efforts in regulated environments. Experience with Helm, Argo CD, Packer, or comparable deployment and configuration automation tools. Experience developing automation or operational tooling using Lua. In compliance with pay transparency requirements, the salary range for this role in Colorado state is $117,000-$218,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. The application window for this position will close on 10/30/2026. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
10/26/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Software Engineering (DevSecOps) Job Code: 44023 Job Location: Colorado Springs, Colorado Job Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked (Every Other Friday Off) Job Description: The National Space Test and Training Complex-Orbital (NSTTC-O) Range Control Software (RCS) program operates a mission-critical platform stack across on-premises OpenStack and Amazon Web Services (AWS) GovCloud within a rigorous Joint Special Access Program Implementation Guide (JSIG) and Risk Management Framework (RMF) compliance envelope, and is seeking a senior technical leader to guide and strengthen that infrastructure layer. As the program prepares for the Region 2 data center migration, the Development, Integration, and Test (DevI&T) Integrated Product Team (IPT) seeks an experienced Integrated Product Team Lead (IPTL) to lead platform engineering, coordinate subcontractor delivery, and provide the clear technical direction needed to keep delivery pipelines producing compliant increments and the Authorization to Operate (ATO) defensible without sacrificing strategic oversight. Essential Functions: Lead platform engineering for the Amazon Web Services GovCloud and OpenStack environment. Direct the infrastructure work supporting the Region 2 data center migration. Build and sustain infrastructure automation and deployment workflows. Establish and maintain delivery pipelines using Bitbucket, Jenkins, GitLab, and related tools. Develop and maintain infrastructure and configuration automation using Terraform, Ansible, shell scripting, and Python. Integrate security and compliance considerations into platform operations and delivery. Coordinate platform-engineering execution and subcontractor delivery. Travel up to 15% as needed to support program and customer requirements. Qualifications: Bachelor's Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Current CompTIA Security+ certification. Active TS/SCI security clearance. Preferred Additional Skills: Experience designing, deploying, and sustaining Amazon Web Services GovCloud and OpenStack infrastructure. Experience administering and troubleshooting Linux-based systems in production environments. Experience deploying, operating, and securing Kubernetes environments. Experience with infrastructure-as-code and configuration automation using Terraform and Ansible. Experience with shell scripting and Python. Amazon Web Services certification, such as Amazon Web Services Certified Solutions Architect or a role-aligned specialty certification. Certified OpenStack Administrator certification or comparable OpenStack certification. Red Hat Certified System Administrator or Red Hat Certified Engineer certification. Experience building and maintaining delivery pipelines in Bitbucket, Jenkins, and GitLab. Experience implementing automated security and compliance checks within delivery pipelines. Experience supporting on-premises-to-cloud or data-center migration efforts in regulated environments. Experience with Helm, Argo CD, Packer, or comparable deployment and configuration automation tools. Experience developing automation or operational tooling using Lua. In compliance with pay transparency requirements, the salary range for this role in Colorado state is $117,000-$218,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. The application window for this position will close on 10/30/2026. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Optum
Infrastructure Technology Support Technician
Optum Minneapolis, Minnesota
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including-desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA's while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required. Primary Responsibilities: Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements Demonstrate and promotes good stewardship of company resources through following proper asset management procedures Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards Assign work direction and expectation to technical staff within the region Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions Provide, mentoring, training and work guidance for technical issues to less experienced team members Monitor training needs of regional team, communicate when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate in non-prime 24x7 on-call rotation Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement Able to perform minimum hardware repairs as required Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring Maintain, configure and support Avaya equipment software Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management Configure and support Vocera and wireless phone systems without supervision Performs moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment Provide on-site after-hour power outage coverage Replace and/or install failed network equipment Perform low level access function to switches and term servers Conduct cross connections and switch documentation in data closets Maintain data closet best practices, troubleshoot or escalate issues within IT department Organize, plan staffing and train employees on medium to large project teams Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups Communicate technical updates, issues, open issues, etc. to key stakeholders Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma 3+ years of experience providing technical support, desktop support, or IT helpdesk assistance 3+ years of experience troubleshooting hardware, desktop operating systems (e.g., Windows, macOS), and standard business software 3+ years of experience using IT incident tracking or ticketing tools (e.g., ServiceNow, Remedy) 3+ Years of experience with operating systems, infrastructure, telecom and network support required Must be 18 years of age Preferred Qualifications: Associate degree or Bachelor's degree in Information Technology, Computer Science, or a related technical field Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator) Experience supporting software applications or IT infrastructure within a healthcare or corporate enterprise environment Basic understanding of networking principles, Active Directory, and remote support tools Strong customer service orientation with clear written and verbal communication skills Demonstrated ability to follow standard operating procedures and resolve technical issues in an enterprise environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. . click apply for full job details
10/26/2026
Full time
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including-desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA's while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required. Primary Responsibilities: Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements Demonstrate and promotes good stewardship of company resources through following proper asset management procedures Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards Assign work direction and expectation to technical staff within the region Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions Provide, mentoring, training and work guidance for technical issues to less experienced team members Monitor training needs of regional team, communicate when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate in non-prime 24x7 on-call rotation Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement Able to perform minimum hardware repairs as required Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring Maintain, configure and support Avaya equipment software Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management Configure and support Vocera and wireless phone systems without supervision Performs moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment Provide on-site after-hour power outage coverage Replace and/or install failed network equipment Perform low level access function to switches and term servers Conduct cross connections and switch documentation in data closets Maintain data closet best practices, troubleshoot or escalate issues within IT department Organize, plan staffing and train employees on medium to large project teams Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups Communicate technical updates, issues, open issues, etc. to key stakeholders Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma 3+ years of experience providing technical support, desktop support, or IT helpdesk assistance 3+ years of experience troubleshooting hardware, desktop operating systems (e.g., Windows, macOS), and standard business software 3+ years of experience using IT incident tracking or ticketing tools (e.g., ServiceNow, Remedy) 3+ Years of experience with operating systems, infrastructure, telecom and network support required Must be 18 years of age Preferred Qualifications: Associate degree or Bachelor's degree in Information Technology, Computer Science, or a related technical field Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator) Experience supporting software applications or IT infrastructure within a healthcare or corporate enterprise environment Basic understanding of networking principles, Active Directory, and remote support tools Strong customer service orientation with clear written and verbal communication skills Demonstrated ability to follow standard operating procedures and resolve technical issues in an enterprise environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. . click apply for full job details
L3Harris Technologies
Sr. Associate, Cyber Infrastructure Systems Engineer - Systems Administrator
L3Harris Technologies Colorado Springs, Colorado
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Sr. Associate, Cyber Infrastructure Systems Engineer -System Administration Job Code: 44433 Job Location: Colorado Springs, CO Job Schedule: 5/8 - Employees work 8 hours per day - 5 days a week Job Description: We are seeking a skilled and experienced Cyber Infrastructure Systems Engineer (CISE) to join our Colorado Springs, CO team. This role requires an experience system administrator who will be responsible for the administration and maintenance of Windows-based servers and workstations across a DoD cleared enterprise environment. Duties include managing patching activities, monitoring system performance, and implementing system hardening measures to strengthen security, ensure compliance with organizational standards, and maintain operational reliability. The position also supports ongoing troubleshooting, vulnerability remediation, and continuous improvement of system configurations and processes. Essential Functions: Administer, maintain, and support Windows-based servers and workstations within a cleared enterprise or mission-critical DoD environment. Manage the deployment of operating system patches, security updates, and hotfixes in accordance with approved maintenance schedules and security requirements. Implement and sustain system hardening measures using applicable DoD security standards, STIGs, and organizational cybersecurity policies. Perform vulnerability identification and remediation activities to support compliance with RMF controls, POA&M tracking, and audit readiness efforts. Monitor system performance, availability, and operational health to ensure reliability and continuity of mission systems. Troubleshoot and resolve hardware, software, operating system, and access-related issues while adhering to established security procedures. Maintain accurate system configurations, change records, and technical documentation to support configuration management and compliance inspections. Coordinate with cybersecurity, network, and program teams to support accreditation activities, incident response, and secure system operations in classified or controlled environments. Qualifications: Bachelor's Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience. Secret Clearance DoD 8570.01-M IAT Level 2 Required Professional Certifications: CCNA- Security, Security+ CE, or higher certification' Preferred Additional Skills: Experience serving as a DoD COMSEC Manager or supporting COMSEC account management, including handling, safeguarding, inventorying, and controlling cryptographic equipment and keying material in accordance with applicable DoD policies and procedures. Experience administering and supporting Red Hat Enterprise Linux (RHEL) systems in a DoD, federal, or other regulated environment, including patching, system hardening, user administration, and troubleshooting Utilizing virtualization technologies such as KVM, VMware, vSphere/vCenter, and microservices/containers (e.g., OpenShift, Docker) to enhance system functionality and efficiency In compliance with pay transparency requirements, the salary range for this role in Colorado state is $70,500-$130,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. The application window for this position will close on 11/10/2026. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
10/26/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Sr. Associate, Cyber Infrastructure Systems Engineer -System Administration Job Code: 44433 Job Location: Colorado Springs, CO Job Schedule: 5/8 - Employees work 8 hours per day - 5 days a week Job Description: We are seeking a skilled and experienced Cyber Infrastructure Systems Engineer (CISE) to join our Colorado Springs, CO team. This role requires an experience system administrator who will be responsible for the administration and maintenance of Windows-based servers and workstations across a DoD cleared enterprise environment. Duties include managing patching activities, monitoring system performance, and implementing system hardening measures to strengthen security, ensure compliance with organizational standards, and maintain operational reliability. The position also supports ongoing troubleshooting, vulnerability remediation, and continuous improvement of system configurations and processes. Essential Functions: Administer, maintain, and support Windows-based servers and workstations within a cleared enterprise or mission-critical DoD environment. Manage the deployment of operating system patches, security updates, and hotfixes in accordance with approved maintenance schedules and security requirements. Implement and sustain system hardening measures using applicable DoD security standards, STIGs, and organizational cybersecurity policies. Perform vulnerability identification and remediation activities to support compliance with RMF controls, POA&M tracking, and audit readiness efforts. Monitor system performance, availability, and operational health to ensure reliability and continuity of mission systems. Troubleshoot and resolve hardware, software, operating system, and access-related issues while adhering to established security procedures. Maintain accurate system configurations, change records, and technical documentation to support configuration management and compliance inspections. Coordinate with cybersecurity, network, and program teams to support accreditation activities, incident response, and secure system operations in classified or controlled environments. Qualifications: Bachelor's Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience. Secret Clearance DoD 8570.01-M IAT Level 2 Required Professional Certifications: CCNA- Security, Security+ CE, or higher certification' Preferred Additional Skills: Experience serving as a DoD COMSEC Manager or supporting COMSEC account management, including handling, safeguarding, inventorying, and controlling cryptographic equipment and keying material in accordance with applicable DoD policies and procedures. Experience administering and supporting Red Hat Enterprise Linux (RHEL) systems in a DoD, federal, or other regulated environment, including patching, system hardening, user administration, and troubleshooting Utilizing virtualization technologies such as KVM, VMware, vSphere/vCenter, and microservices/containers (e.g., OpenShift, Docker) to enhance system functionality and efficiency In compliance with pay transparency requirements, the salary range for this role in Colorado state is $70,500-$130,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. The application window for this position will close on 11/10/2026. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

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