This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB-73992 IDB Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-10-:51 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet , Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
10/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB-73992 IDB Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-10-:51 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet , Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Salesforce Architect/Sr. Administrator Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! About the Role As a full-time Salesforce Architect/Sr. Administrator, you'll direct Wesley's 350-user Salesforce org, our system of record for sales and client resolution, reporting to the Director of Development. He ran this org for eight years before moving into that role, so you'll get a real handoff from someone who helped build it. Our platform engineering team is building products alongside Salesforce, starting with the Wesley Client Portal, and we're open to evaluating our long-term platform options as the technology changes. We build with Claude Code every day, and we need someone with the depth to catch what AI gets wrong before it reaches production. What You'll Do Architecture and security Set the target-state design, data model, and roadmap Act as design authority for every change, and push back on solutions that create future debt Maintain the security and sharing model, SSO, and least-privilege access for sensitive client data Build and maintain Build Flows and Apex, hands-on and with frontier AI tools like Claude Code Set the review standards, test coverage, and Copado deployment controls others build within Find and clean up technical debt: overlapping automation, aging Apex, and unused fields Keep our AppExchange apps healthy, including DocuSign, Omnito, Goat Email, and Distribution Engine Manage OwnBackup for backup, archiving, sandbox seeding, and recovery Advise on which AppExchange apps earn their cost and which could be rebuilt in-house Integrations Build and own integrations between Salesforce and external systems, including NetSuite, Five9, and the Wesley Client Portal Serve as the Salesforce authority for the platform engineering team What You Need Titles don't matter. Admins who taught themselves Apex are welcome. 6+ years hands-on Salesforce, most of it owning a production org Real depth in Flow, Apex, and SOQL, and judgment about when declarative beats code A habit of using AI tools to speed up solution design, automate repetitive admin work, and ship faster Experience paying down technical debt without disrupting production Experience integrating Salesforce with external platforms through REST and Bulk APIs, middleware such as n8n, Zapier, or Workato, or direct callouts Experience designing and maintaining security and data access controls Experience gathering requirements from business stakeholders and turning them into working solutions DevOps experience with Copado or similar Good instincts about sensitive client data in AI workflows Salesforce Certified Administrator U.S.-based; we can't sponsor visas Nice to Haves Advanced Administrator, Platform App Builder, or Application/System Architect certification Experience with Five9 or another major telephony platform Experience replacing an AppExchange package with a custom build Based near Nashville Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. PIfcc6b90db6-
10/26/2026
Full time
Salesforce Architect/Sr. Administrator Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! About the Role As a full-time Salesforce Architect/Sr. Administrator, you'll direct Wesley's 350-user Salesforce org, our system of record for sales and client resolution, reporting to the Director of Development. He ran this org for eight years before moving into that role, so you'll get a real handoff from someone who helped build it. Our platform engineering team is building products alongside Salesforce, starting with the Wesley Client Portal, and we're open to evaluating our long-term platform options as the technology changes. We build with Claude Code every day, and we need someone with the depth to catch what AI gets wrong before it reaches production. What You'll Do Architecture and security Set the target-state design, data model, and roadmap Act as design authority for every change, and push back on solutions that create future debt Maintain the security and sharing model, SSO, and least-privilege access for sensitive client data Build and maintain Build Flows and Apex, hands-on and with frontier AI tools like Claude Code Set the review standards, test coverage, and Copado deployment controls others build within Find and clean up technical debt: overlapping automation, aging Apex, and unused fields Keep our AppExchange apps healthy, including DocuSign, Omnito, Goat Email, and Distribution Engine Manage OwnBackup for backup, archiving, sandbox seeding, and recovery Advise on which AppExchange apps earn their cost and which could be rebuilt in-house Integrations Build and own integrations between Salesforce and external systems, including NetSuite, Five9, and the Wesley Client Portal Serve as the Salesforce authority for the platform engineering team What You Need Titles don't matter. Admins who taught themselves Apex are welcome. 6+ years hands-on Salesforce, most of it owning a production org Real depth in Flow, Apex, and SOQL, and judgment about when declarative beats code A habit of using AI tools to speed up solution design, automate repetitive admin work, and ship faster Experience paying down technical debt without disrupting production Experience integrating Salesforce with external platforms through REST and Bulk APIs, middleware such as n8n, Zapier, or Workato, or direct callouts Experience designing and maintaining security and data access controls Experience gathering requirements from business stakeholders and turning them into working solutions DevOps experience with Copado or similar Good instincts about sensitive client data in AI workflows Salesforce Certified Administrator U.S.-based; we can't sponsor visas Nice to Haves Advanced Administrator, Platform App Builder, or Application/System Architect certification Experience with Five9 or another major telephony platform Experience replacing an AppExchange package with a custom build Based near Nashville Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. PIfcc6b90db6-
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including-desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA's while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required. Primary Responsibilities: Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements Demonstrate and promotes good stewardship of company resources through following proper asset management procedures Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards Assign work direction and expectation to technical staff within the region Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions Provide, mentoring, training and work guidance for technical issues to less experienced team members Monitor training needs of regional team, communicate when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate in non-prime 24x7 on-call rotation Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement Able to perform minimum hardware repairs as required Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring Maintain, configure and support Avaya equipment software Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management Configure and support Vocera and wireless phone systems without supervision Performs moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment Provide on-site after-hour power outage coverage Replace and/or install failed network equipment Perform low level access function to switches and term servers Conduct cross connections and switch documentation in data closets Maintain data closet best practices, troubleshoot or escalate issues within IT department Organize, plan staffing and train employees on medium to large project teams Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups Communicate technical updates, issues, open issues, etc. to key stakeholders Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma 3+ years of experience providing technical support, desktop support, or IT helpdesk assistance 3+ years of experience troubleshooting hardware, desktop operating systems (e.g., Windows, macOS), and standard business software 3+ years of experience using IT incident tracking or ticketing tools (e.g., ServiceNow, Remedy) 3+ Years of experience with operating systems, infrastructure, telecom and network support required Must be 18 years of age Preferred Qualifications: Associate degree or Bachelor's degree in Information Technology, Computer Science, or a related technical field Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator) Experience supporting software applications or IT infrastructure within a healthcare or corporate enterprise environment Basic understanding of networking principles, Active Directory, and remote support tools Strong customer service orientation with clear written and verbal communication skills Demonstrated ability to follow standard operating procedures and resolve technical issues in an enterprise environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. . click apply for full job details
10/26/2026
Full time
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including-desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA's while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required. Primary Responsibilities: Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements Demonstrate and promotes good stewardship of company resources through following proper asset management procedures Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards Assign work direction and expectation to technical staff within the region Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions Provide, mentoring, training and work guidance for technical issues to less experienced team members Monitor training needs of regional team, communicate when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate in non-prime 24x7 on-call rotation Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement Able to perform minimum hardware repairs as required Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring Maintain, configure and support Avaya equipment software Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management Configure and support Vocera and wireless phone systems without supervision Performs moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment Provide on-site after-hour power outage coverage Replace and/or install failed network equipment Perform low level access function to switches and term servers Conduct cross connections and switch documentation in data closets Maintain data closet best practices, troubleshoot or escalate issues within IT department Organize, plan staffing and train employees on medium to large project teams Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups Communicate technical updates, issues, open issues, etc. to key stakeholders Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma 3+ years of experience providing technical support, desktop support, or IT helpdesk assistance 3+ years of experience troubleshooting hardware, desktop operating systems (e.g., Windows, macOS), and standard business software 3+ years of experience using IT incident tracking or ticketing tools (e.g., ServiceNow, Remedy) 3+ Years of experience with operating systems, infrastructure, telecom and network support required Must be 18 years of age Preferred Qualifications: Associate degree or Bachelor's degree in Information Technology, Computer Science, or a related technical field Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator) Experience supporting software applications or IT infrastructure within a healthcare or corporate enterprise environment Basic understanding of networking principles, Active Directory, and remote support tools Strong customer service orientation with clear written and verbal communication skills Demonstrated ability to follow standard operating procedures and resolve technical issues in an enterprise environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. . click apply for full job details
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/26/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
Cloud and Systems Administrator Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, Kansas, Florida, Iowa, Ohio, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! POSITION SUMMARY: Corporate Technologies seeking a Cloud and Systems Administrator who is responsible for the administration, security, reliability, and modernization of CT's infrastructure, Microsoft cloud environment, endpoints, and enterprise applications.The role will support the current hybrid environment while helping CT transition toward a cloud-first architecture centered around Microsoft Entra ID, Intune, Microsoft 365, Defender XDR, automation, and modern endpoint management. Job Duties: Administer Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive. Support Active Directory, Windows Server, DNS, DHCP, Group Policy, and remaining hybrid infrastructure. Administer and support enterprise business applications, permissions, SSO, integrations, and vendor escalations. Expand Microsoft Intune for endpoint management, configuration, compliance, application deployment, and Windows Autopilot. Help transition devices and identity services from traditional Active Directory toward Entra ID. Implement and manage Conditional Access, MFA, passwordless authentication, and identity security. Implement and administer Microsoft Defender XDR, Defender for Endpoint, and related Microsoft security technologies. Improve system uptime, monitoring, redundancy, backup, recovery, and overall availability. Identify infrastructure and applications that can be migrated, consolidated, or replaced with cloud services. Automate repetitive administration using PowerShell, Microsoft Graph, APIs, and other automation tools. Troubleshoot escalated infrastructure, application, identity, endpoint, and Microsoft cloud issues. Maintain technical documentation and participate in change management and disaster recovery planning. Coordinate and collaborate with network engineering, business application, and database administration functions to ensure availability, reliability, and scalability of corporate infrastructure (hardware/software) to meet business demands. Managing Windows Server and Domain Services lifecycle to ensure maximum security of our systems and data. Leading the design and creation of a Windows infrastructure refresh while coaching Service Desk personnel for cross training opportunities and skills overlap. This will include updating/migrating Domain Controllers, DNS and DHCP servers, certificate services, and other core Windows services that are refreshed. Evaluating operating system and application software and security updates and applying these updates in a promotional process from lower environments to production. Maintain and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies. Participate in disaster recovery testing. Document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives. Monitoring servers, services, processes, and application-level performance and availability and troubleshooting where appropriate. Investigating security alerts from SIEM solution to respond to potential threats. Adhering to an IT Service Desk, Change Management and Problem Management ITIL framework. Document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives. Qualifications: 5+ years in Cloud and Systems Administrator role Bachelor's Degree in Computer Science, Information Technology, or similar field; or 5 additional years of experience in the IT field including one industry certification related to Microsoft technologies. Optimistic, proactive, energetic approach to work habits, management techniques, and communications. A passion for technology. Ability to adapt quickly to changing technology. Strong organizational skills with the ability to handle multiple tasks, assignments and prioritize to meet deadlines. Self-motivated and results-oriented. Methodical and disciplined approach to problem solving. Attention to detail and thoroughness. Strong interpersonal and customer relationship management skills. Ability to communicate effectively with all levels of end-users in a clear, professional and concise manner Self-management and leadership skills. Detail oriented with demonstrated customer service and organizational skills Ability to manage multiple projects and priorities. Ability to perform independent research to help develop strategic objectives and direction. The pay range for this position is $75,000.00 - $81,000.00 annually Benefits: 401(k) matching Dental insurance Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Vision insurance Pet Insurance Short term disability Long term disability Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply. Compensation details: 0 Yearly Salary PI5a0b2cb49e20-8710
10/26/2026
Full time
Cloud and Systems Administrator Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, Kansas, Florida, Iowa, Ohio, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! POSITION SUMMARY: Corporate Technologies seeking a Cloud and Systems Administrator who is responsible for the administration, security, reliability, and modernization of CT's infrastructure, Microsoft cloud environment, endpoints, and enterprise applications.The role will support the current hybrid environment while helping CT transition toward a cloud-first architecture centered around Microsoft Entra ID, Intune, Microsoft 365, Defender XDR, automation, and modern endpoint management. Job Duties: Administer Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive. Support Active Directory, Windows Server, DNS, DHCP, Group Policy, and remaining hybrid infrastructure. Administer and support enterprise business applications, permissions, SSO, integrations, and vendor escalations. Expand Microsoft Intune for endpoint management, configuration, compliance, application deployment, and Windows Autopilot. Help transition devices and identity services from traditional Active Directory toward Entra ID. Implement and manage Conditional Access, MFA, passwordless authentication, and identity security. Implement and administer Microsoft Defender XDR, Defender for Endpoint, and related Microsoft security technologies. Improve system uptime, monitoring, redundancy, backup, recovery, and overall availability. Identify infrastructure and applications that can be migrated, consolidated, or replaced with cloud services. Automate repetitive administration using PowerShell, Microsoft Graph, APIs, and other automation tools. Troubleshoot escalated infrastructure, application, identity, endpoint, and Microsoft cloud issues. Maintain technical documentation and participate in change management and disaster recovery planning. Coordinate and collaborate with network engineering, business application, and database administration functions to ensure availability, reliability, and scalability of corporate infrastructure (hardware/software) to meet business demands. Managing Windows Server and Domain Services lifecycle to ensure maximum security of our systems and data. Leading the design and creation of a Windows infrastructure refresh while coaching Service Desk personnel for cross training opportunities and skills overlap. This will include updating/migrating Domain Controllers, DNS and DHCP servers, certificate services, and other core Windows services that are refreshed. Evaluating operating system and application software and security updates and applying these updates in a promotional process from lower environments to production. Maintain and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies. Participate in disaster recovery testing. Document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives. Monitoring servers, services, processes, and application-level performance and availability and troubleshooting where appropriate. Investigating security alerts from SIEM solution to respond to potential threats. Adhering to an IT Service Desk, Change Management and Problem Management ITIL framework. Document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives. Qualifications: 5+ years in Cloud and Systems Administrator role Bachelor's Degree in Computer Science, Information Technology, or similar field; or 5 additional years of experience in the IT field including one industry certification related to Microsoft technologies. Optimistic, proactive, energetic approach to work habits, management techniques, and communications. A passion for technology. Ability to adapt quickly to changing technology. Strong organizational skills with the ability to handle multiple tasks, assignments and prioritize to meet deadlines. Self-motivated and results-oriented. Methodical and disciplined approach to problem solving. Attention to detail and thoroughness. Strong interpersonal and customer relationship management skills. Ability to communicate effectively with all levels of end-users in a clear, professional and concise manner Self-management and leadership skills. Detail oriented with demonstrated customer service and organizational skills Ability to manage multiple projects and priorities. Ability to perform independent research to help develop strategic objectives and direction. The pay range for this position is $75,000.00 - $81,000.00 annually Benefits: 401(k) matching Dental insurance Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Vision insurance Pet Insurance Short term disability Long term disability Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply. Compensation details: 0 Yearly Salary PI5a0b2cb49e20-8710
Celerity Consulting Group, Inc.
Walnut Creek, California
Job Title: Technical Analyst Company: Celerity Location: U.S. (Remote/ work from home eligible) Travel as Required Compensation: $125,000 - $150,000 annually Company Overview: Celerity is a consulting firm specializing in utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Position Overview: We are seeking an experienced Technical Analyst to support the delivery of a complex Field Service Management (FSM) platform implementation for a utilities client. This role bridges business requirements and technical execution - translating functional needs into technical specifications, supporting solution configuration, and ensuring the platform is implemented correctly, tested thoroughly, and delivered successfully. The ideal candidate will bring strong analytical and technical skills, hands-on FSM platform experience, implementation project experience, and the ability to collaborate effectively across a cross-functional delivery team including the Technical Project Manager, Solution Architect, Product Developers, and Product Solution Architects. Key Responsibilities: Requirements & Technical Analysis: Analyze and document detailed technical and functional requirements for the FSM platform implementation, working closely with business stakeholders and the Solution Architect. Translate business requirements into technical specifications, configuration workbooks, user stories, and functional design documents. Conduct gap analysis between out-of-the-box FSM platform capabilities and client-specific business requirements. Support development of solution design documents, data mapping specifications, and integration requirements. Solution Configuration & Implementation Support: Support configuration of the FSM platform (e.g., scheduling rules, work order types, service territories, mobile workflows, dispatch logic) based on approved designs. Partner with Product Developers and Product Solution Architects to validate that technical builds align with documented requirements and architecture standards. Assist in designing and validating system integrations with adjacent platforms (GIS, OMS, ERP, CRM, IoT/telemetry). Support data migration activities including data mapping, cleansing, validation, and reconciliation. Testing & Quality Assurance: Develop test plans, test cases, and test scripts to validate FSM platform functionality against business requirements. Lead or support System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing cycles. Log, track, and manage defects through resolution, working with Product Developers to prioritize and validate fixes. Ensure traceability between requirements, configuration/build, and test coverage. Cross-Functional Collaboration Work closely with the Technical Project Manager to provide status updates, flag risks/issues, and support project planning and reporting. Collaborate with the Solution Architect and Product Solution Architects to ensure technical solutions align with overall architecture and scalability requirements. Partner with Product Developers to clarify requirements, review technical builds, and troubleshoot implementation issues. Support business analysts and end users during design workshops, walkthroughs, and training sessions as needed. Documentation & Knowledge Transfer Maintain up-to-date technical documentation, configuration guides, and runbooks throughout the project lifecycle. Support development of training materials and knowledge transfer documentation for client teams. Contribute to lessons-learned sessions and continuous improvement of implementation methodology and reusable assets. Deployment & Hypercare Support Support cutover planning, deployment activities, and go-live readiness assessments. Provide hypercare support post go-live, triaging and resolving technical issues in collaboration with the delivery team. Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience. Advanced degree (MBA or Master's) is preferred. Required Skills and Experience: 7+ years of experience in a Technical Analyst, Systems Analyst, or similar technical delivery role within enterprise software implementations. Hands-on experience implementing or supporting Field Service Management (FSM) or workforce management platforms (e.g., Salesforce Field Service, ServiceMax, IFS Field Service Management, Oracle Field Service Cloud, ClickSoftware). Experience within the utilities industry (electric, gas, water) is strongly preferred, particularly with field operations, mobile workforce, or asset management systems. Proven experience working on full implementation lifecycles: requirements gathering, design, configuration/build, testing, deployment, and hypercare. Solid understanding of system integration concepts (APIs, middleware, data mapping/ETL) relevant to utilities technology ecosystems. Working knowledge of relational databases and SQL for data analysis, validation, and troubleshooting. Familiarity with Agile and traditional project delivery methodologies (Scrum, SAFe, Waterfall). Experience with requirements management and defect tracking tools (Jira, Azure DevOps, ServiceNow, or similar). Ability to travel to client site (domestic and(or) international) as required and defined per project requirements. Certifications: Relevant FSM platform certifications (e.g., Salesforce Field Service Consultant/Administrator, ServiceMax certification). Certified Business Analysis Professional (CBAP) or similar business/technical analysis certification. Certified ScrumMaster (CSM) or Agile certification. ITIL Foundation certification (a plus, given field service and incident/change management overlap). The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING Medical Insurance Dental Insurance Vision Insurance PEACE OF MIND Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan WORK/LIFE BALANCE Paid Time Off Company Holidays Leave of Absence Remote work and Flexible Work Schedules (for qualified positions) ADDITIONAL PERKS Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Powered by JazzHR Compensation details: 00 Yearly Salary PI6ba09f9321e1-3736
10/26/2026
Full time
Job Title: Technical Analyst Company: Celerity Location: U.S. (Remote/ work from home eligible) Travel as Required Compensation: $125,000 - $150,000 annually Company Overview: Celerity is a consulting firm specializing in utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Position Overview: We are seeking an experienced Technical Analyst to support the delivery of a complex Field Service Management (FSM) platform implementation for a utilities client. This role bridges business requirements and technical execution - translating functional needs into technical specifications, supporting solution configuration, and ensuring the platform is implemented correctly, tested thoroughly, and delivered successfully. The ideal candidate will bring strong analytical and technical skills, hands-on FSM platform experience, implementation project experience, and the ability to collaborate effectively across a cross-functional delivery team including the Technical Project Manager, Solution Architect, Product Developers, and Product Solution Architects. Key Responsibilities: Requirements & Technical Analysis: Analyze and document detailed technical and functional requirements for the FSM platform implementation, working closely with business stakeholders and the Solution Architect. Translate business requirements into technical specifications, configuration workbooks, user stories, and functional design documents. Conduct gap analysis between out-of-the-box FSM platform capabilities and client-specific business requirements. Support development of solution design documents, data mapping specifications, and integration requirements. Solution Configuration & Implementation Support: Support configuration of the FSM platform (e.g., scheduling rules, work order types, service territories, mobile workflows, dispatch logic) based on approved designs. Partner with Product Developers and Product Solution Architects to validate that technical builds align with documented requirements and architecture standards. Assist in designing and validating system integrations with adjacent platforms (GIS, OMS, ERP, CRM, IoT/telemetry). Support data migration activities including data mapping, cleansing, validation, and reconciliation. Testing & Quality Assurance: Develop test plans, test cases, and test scripts to validate FSM platform functionality against business requirements. Lead or support System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing cycles. Log, track, and manage defects through resolution, working with Product Developers to prioritize and validate fixes. Ensure traceability between requirements, configuration/build, and test coverage. Cross-Functional Collaboration Work closely with the Technical Project Manager to provide status updates, flag risks/issues, and support project planning and reporting. Collaborate with the Solution Architect and Product Solution Architects to ensure technical solutions align with overall architecture and scalability requirements. Partner with Product Developers to clarify requirements, review technical builds, and troubleshoot implementation issues. Support business analysts and end users during design workshops, walkthroughs, and training sessions as needed. Documentation & Knowledge Transfer Maintain up-to-date technical documentation, configuration guides, and runbooks throughout the project lifecycle. Support development of training materials and knowledge transfer documentation for client teams. Contribute to lessons-learned sessions and continuous improvement of implementation methodology and reusable assets. Deployment & Hypercare Support Support cutover planning, deployment activities, and go-live readiness assessments. Provide hypercare support post go-live, triaging and resolving technical issues in collaboration with the delivery team. Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience. Advanced degree (MBA or Master's) is preferred. Required Skills and Experience: 7+ years of experience in a Technical Analyst, Systems Analyst, or similar technical delivery role within enterprise software implementations. Hands-on experience implementing or supporting Field Service Management (FSM) or workforce management platforms (e.g., Salesforce Field Service, ServiceMax, IFS Field Service Management, Oracle Field Service Cloud, ClickSoftware). Experience within the utilities industry (electric, gas, water) is strongly preferred, particularly with field operations, mobile workforce, or asset management systems. Proven experience working on full implementation lifecycles: requirements gathering, design, configuration/build, testing, deployment, and hypercare. Solid understanding of system integration concepts (APIs, middleware, data mapping/ETL) relevant to utilities technology ecosystems. Working knowledge of relational databases and SQL for data analysis, validation, and troubleshooting. Familiarity with Agile and traditional project delivery methodologies (Scrum, SAFe, Waterfall). Experience with requirements management and defect tracking tools (Jira, Azure DevOps, ServiceNow, or similar). Ability to travel to client site (domestic and(or) international) as required and defined per project requirements. Certifications: Relevant FSM platform certifications (e.g., Salesforce Field Service Consultant/Administrator, ServiceMax certification). Certified Business Analysis Professional (CBAP) or similar business/technical analysis certification. Certified ScrumMaster (CSM) or Agile certification. ITIL Foundation certification (a plus, given field service and incident/change management overlap). The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING Medical Insurance Dental Insurance Vision Insurance PEACE OF MIND Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan WORK/LIFE BALANCE Paid Time Off Company Holidays Leave of Absence Remote work and Flexible Work Schedules (for qualified positions) ADDITIONAL PERKS Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Powered by JazzHR Compensation details: 00 Yearly Salary PI6ba09f9321e1-3736
Job Description Job Description Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor's degree in a related field. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. What you will do Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows. Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria. Perform manual testing of forms, reports, configurations, workflows, and role-based access controls. Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable. Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments. Identify, document, track, and retest defects through resolution. Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues. Support UAT coordination, release readiness, production validation, and the collection of test evidence. Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements. Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery. What you will bring U.S. citizenship and an active Secret security clearance. At least 3 years of experience in software testing, quality assurance, or test engineering. At least 3 years of experience testing ServiceNow applications or comparable enterprise workflow platforms. At least 3 years of experience working in Agile delivery environments, including user stories, acceptance criteria, and sprint ceremonies. A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Hands-on experience developing and executing test cases, documenting results, identifying defects, and validating fixes. Experience performing functional, regression, integration, and user acceptance testing. Familiarity with workflow dependencies, system integrations, data validation, and role-based access controls. Strong analytical, problem-solving, communication, and collaboration skills. Exceptional attention to detail and a commitment to thorough test coverage, accurate documentation, and clear defect reporting. The ability to work independently, prioritize competing tasks, adapt to changing requirements, and take ownership of assigned deliverables. Sound judgment in resolving issues independently and escalating concerns when appropriate. It would be great if you also had Experience with ServiceNow Automated Test Framework (ATF) or other test automation tools. ServiceNow Certified System Administrator (CSA) certification. ISTQB Certified Tester Foundation Level (CTFL) certification. Experience supporting federal technology programs or working in environments with applicable security and compliance requirements. Experience supporting enterprise application enhancements, software releases, and workflow changes. Benefits Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
10/26/2026
Full time
Job Description Job Description Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor's degree in a related field. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. What you will do Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows. Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria. Perform manual testing of forms, reports, configurations, workflows, and role-based access controls. Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable. Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments. Identify, document, track, and retest defects through resolution. Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues. Support UAT coordination, release readiness, production validation, and the collection of test evidence. Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements. Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery. What you will bring U.S. citizenship and an active Secret security clearance. At least 3 years of experience in software testing, quality assurance, or test engineering. At least 3 years of experience testing ServiceNow applications or comparable enterprise workflow platforms. At least 3 years of experience working in Agile delivery environments, including user stories, acceptance criteria, and sprint ceremonies. A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Hands-on experience developing and executing test cases, documenting results, identifying defects, and validating fixes. Experience performing functional, regression, integration, and user acceptance testing. Familiarity with workflow dependencies, system integrations, data validation, and role-based access controls. Strong analytical, problem-solving, communication, and collaboration skills. Exceptional attention to detail and a commitment to thorough test coverage, accurate documentation, and clear defect reporting. The ability to work independently, prioritize competing tasks, adapt to changing requirements, and take ownership of assigned deliverables. Sound judgment in resolving issues independently and escalating concerns when appropriate. It would be great if you also had Experience with ServiceNow Automated Test Framework (ATF) or other test automation tools. ServiceNow Certified System Administrator (CSA) certification. ISTQB Certified Tester Foundation Level (CTFL) certification. Experience supporting federal technology programs or working in environments with applicable security and compliance requirements. Experience supporting enterprise application enhancements, software releases, and workflow changes. Benefits Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB365 2 IDB365 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-10-:51 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet , Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
10/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB365 2 IDB365 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-10-:51 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet , Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/26/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Software Engineering (DevSecOps) Job Code: 44023 Job Location: Colorado Springs, Colorado Job Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked (Every Other Friday Off) Job Description: The National Space Test and Training Complex-Orbital (NSTTC-O) Range Control Software (RCS) program operates a mission-critical platform stack across on-premises OpenStack and Amazon Web Services (AWS) GovCloud within a rigorous Joint Special Access Program Implementation Guide (JSIG) and Risk Management Framework (RMF) compliance envelope, and is seeking a senior technical leader to guide and strengthen that infrastructure layer. As the program prepares for the Region 2 data center migration, the Development, Integration, and Test (DevI&T) Integrated Product Team (IPT) seeks an experienced Integrated Product Team Lead (IPTL) to lead platform engineering, coordinate subcontractor delivery, and provide the clear technical direction needed to keep delivery pipelines producing compliant increments and the Authorization to Operate (ATO) defensible without sacrificing strategic oversight. Essential Functions: Lead platform engineering for the Amazon Web Services GovCloud and OpenStack environment. Direct the infrastructure work supporting the Region 2 data center migration. Build and sustain infrastructure automation and deployment workflows. Establish and maintain delivery pipelines using Bitbucket, Jenkins, GitLab, and related tools. Develop and maintain infrastructure and configuration automation using Terraform, Ansible, shell scripting, and Python. Integrate security and compliance considerations into platform operations and delivery. Coordinate platform-engineering execution and subcontractor delivery. Travel up to 15% as needed to support program and customer requirements. Qualifications: Bachelor's Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Current CompTIA Security+ certification. Active TS/SCI security clearance. Preferred Additional Skills: Experience designing, deploying, and sustaining Amazon Web Services GovCloud and OpenStack infrastructure. Experience administering and troubleshooting Linux-based systems in production environments. Experience deploying, operating, and securing Kubernetes environments. Experience with infrastructure-as-code and configuration automation using Terraform and Ansible. Experience with shell scripting and Python. Amazon Web Services certification, such as Amazon Web Services Certified Solutions Architect or a role-aligned specialty certification. Certified OpenStack Administrator certification or comparable OpenStack certification. Red Hat Certified System Administrator or Red Hat Certified Engineer certification. Experience building and maintaining delivery pipelines in Bitbucket, Jenkins, and GitLab. Experience implementing automated security and compliance checks within delivery pipelines. Experience supporting on-premises-to-cloud or data-center migration efforts in regulated environments. Experience with Helm, Argo CD, Packer, or comparable deployment and configuration automation tools. Experience developing automation or operational tooling using Lua. In compliance with pay transparency requirements, the salary range for this role in Colorado state is $117,000-$218,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. The application window for this position will close on 10/30/2026. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
10/26/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Software Engineering (DevSecOps) Job Code: 44023 Job Location: Colorado Springs, Colorado Job Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked (Every Other Friday Off) Job Description: The National Space Test and Training Complex-Orbital (NSTTC-O) Range Control Software (RCS) program operates a mission-critical platform stack across on-premises OpenStack and Amazon Web Services (AWS) GovCloud within a rigorous Joint Special Access Program Implementation Guide (JSIG) and Risk Management Framework (RMF) compliance envelope, and is seeking a senior technical leader to guide and strengthen that infrastructure layer. As the program prepares for the Region 2 data center migration, the Development, Integration, and Test (DevI&T) Integrated Product Team (IPT) seeks an experienced Integrated Product Team Lead (IPTL) to lead platform engineering, coordinate subcontractor delivery, and provide the clear technical direction needed to keep delivery pipelines producing compliant increments and the Authorization to Operate (ATO) defensible without sacrificing strategic oversight. Essential Functions: Lead platform engineering for the Amazon Web Services GovCloud and OpenStack environment. Direct the infrastructure work supporting the Region 2 data center migration. Build and sustain infrastructure automation and deployment workflows. Establish and maintain delivery pipelines using Bitbucket, Jenkins, GitLab, and related tools. Develop and maintain infrastructure and configuration automation using Terraform, Ansible, shell scripting, and Python. Integrate security and compliance considerations into platform operations and delivery. Coordinate platform-engineering execution and subcontractor delivery. Travel up to 15% as needed to support program and customer requirements. Qualifications: Bachelor's Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Current CompTIA Security+ certification. Active TS/SCI security clearance. Preferred Additional Skills: Experience designing, deploying, and sustaining Amazon Web Services GovCloud and OpenStack infrastructure. Experience administering and troubleshooting Linux-based systems in production environments. Experience deploying, operating, and securing Kubernetes environments. Experience with infrastructure-as-code and configuration automation using Terraform and Ansible. Experience with shell scripting and Python. Amazon Web Services certification, such as Amazon Web Services Certified Solutions Architect or a role-aligned specialty certification. Certified OpenStack Administrator certification or comparable OpenStack certification. Red Hat Certified System Administrator or Red Hat Certified Engineer certification. Experience building and maintaining delivery pipelines in Bitbucket, Jenkins, and GitLab. Experience implementing automated security and compliance checks within delivery pipelines. Experience supporting on-premises-to-cloud or data-center migration efforts in regulated environments. Experience with Helm, Argo CD, Packer, or comparable deployment and configuration automation tools. Experience developing automation or operational tooling using Lua. In compliance with pay transparency requirements, the salary range for this role in Colorado state is $117,000-$218,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. The application window for this position will close on 10/30/2026. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including-desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA's while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required. Primary Responsibilities: Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements Demonstrate and promotes good stewardship of company resources through following proper asset management procedures Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards Assign work direction and expectation to technical staff within the region Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions Provide, mentoring, training and work guidance for technical issues to less experienced team members Monitor training needs of regional team, communicate when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate in non-prime 24x7 on-call rotation Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement Able to perform minimum hardware repairs as required Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring Maintain, configure and support Avaya equipment software Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management Configure and support Vocera and wireless phone systems without supervision Performs moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment Provide on-site after-hour power outage coverage Replace and/or install failed network equipment Perform low level access function to switches and term servers Conduct cross connections and switch documentation in data closets Maintain data closet best practices, troubleshoot or escalate issues within IT department Organize, plan staffing and train employees on medium to large project teams Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups Communicate technical updates, issues, open issues, etc. to key stakeholders Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma 3+ years of experience providing technical support, desktop support, or IT helpdesk assistance 3+ years of experience troubleshooting hardware, desktop operating systems (e.g., Windows, macOS), and standard business software 3+ years of experience using IT incident tracking or ticketing tools (e.g., ServiceNow, Remedy) 3+ Years of experience with operating systems, infrastructure, telecom and network support required Must be 18 years of age Preferred Qualifications: Associate degree or Bachelor's degree in Information Technology, Computer Science, or a related technical field Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator) Experience supporting software applications or IT infrastructure within a healthcare or corporate enterprise environment Basic understanding of networking principles, Active Directory, and remote support tools Strong customer service orientation with clear written and verbal communication skills Demonstrated ability to follow standard operating procedures and resolve technical issues in an enterprise environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. . click apply for full job details
10/26/2026
Full time
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As the regional technical point of contact this position is cross-trained in many areas to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including-desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. This position works very closely with regional coordinators ensuring projects and daily tasks are properly staffed with the appropriate technical resources and ensuring technical tasks are accomplished per schedules, per customer requirements and SLA's while reviewing status updates and technical escalations for the regional team. Participation in a non-prime 24 x 7 on-call rotation in response to reported field support incidents is required. Primary Responsibilities: Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements Demonstrate and promotes good stewardship of company resources through following proper asset management procedures Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards Assign work direction and expectation to technical staff within the region Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions Provide, mentoring, training and work guidance for technical issues to less experienced team members Monitor training needs of regional team, communicate when training is available and updated manager Provide technical guidance and oversight of PC Refresh team Participate in non-prime 24x7 on-call rotation Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement Able to perform minimum hardware repairs as required Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring Maintain, configure and support Avaya equipment software Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management Configure and support Vocera and wireless phone systems without supervision Performs moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment Provide on-site after-hour power outage coverage Replace and/or install failed network equipment Perform low level access function to switches and term servers Conduct cross connections and switch documentation in data closets Maintain data closet best practices, troubleshoot or escalate issues within IT department Organize, plan staffing and train employees on medium to large project teams Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups Communicate technical updates, issues, open issues, etc. to key stakeholders Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma 3+ years of experience providing technical support, desktop support, or IT helpdesk assistance 3+ years of experience troubleshooting hardware, desktop operating systems (e.g., Windows, macOS), and standard business software 3+ years of experience using IT incident tracking or ticketing tools (e.g., ServiceNow, Remedy) 3+ Years of experience with operating systems, infrastructure, telecom and network support required Must be 18 years of age Preferred Qualifications: Associate degree or Bachelor's degree in Information Technology, Computer Science, or a related technical field Relevant industry certifications (e.g., CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator) Experience supporting software applications or IT infrastructure within a healthcare or corporate enterprise environment Basic understanding of networking principles, Active Directory, and remote support tools Strong customer service orientation with clear written and verbal communication skills Demonstrated ability to follow standard operating procedures and resolve technical issues in an enterprise environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. . click apply for full job details
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Sr. Associate, Cyber Infrastructure Systems Engineer -System Administration Job Code: 44433 Job Location: Colorado Springs, CO Job Schedule: 5/8 - Employees work 8 hours per day - 5 days a week Job Description: We are seeking a skilled and experienced Cyber Infrastructure Systems Engineer (CISE) to join our Colorado Springs, CO team. This role requires an experience system administrator who will be responsible for the administration and maintenance of Windows-based servers and workstations across a DoD cleared enterprise environment. Duties include managing patching activities, monitoring system performance, and implementing system hardening measures to strengthen security, ensure compliance with organizational standards, and maintain operational reliability. The position also supports ongoing troubleshooting, vulnerability remediation, and continuous improvement of system configurations and processes. Essential Functions: Administer, maintain, and support Windows-based servers and workstations within a cleared enterprise or mission-critical DoD environment. Manage the deployment of operating system patches, security updates, and hotfixes in accordance with approved maintenance schedules and security requirements. Implement and sustain system hardening measures using applicable DoD security standards, STIGs, and organizational cybersecurity policies. Perform vulnerability identification and remediation activities to support compliance with RMF controls, POA&M tracking, and audit readiness efforts. Monitor system performance, availability, and operational health to ensure reliability and continuity of mission systems. Troubleshoot and resolve hardware, software, operating system, and access-related issues while adhering to established security procedures. Maintain accurate system configurations, change records, and technical documentation to support configuration management and compliance inspections. Coordinate with cybersecurity, network, and program teams to support accreditation activities, incident response, and secure system operations in classified or controlled environments. Qualifications: Bachelor's Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience. Secret Clearance DoD 8570.01-M IAT Level 2 Required Professional Certifications: CCNA- Security, Security+ CE, or higher certification' Preferred Additional Skills: Experience serving as a DoD COMSEC Manager or supporting COMSEC account management, including handling, safeguarding, inventorying, and controlling cryptographic equipment and keying material in accordance with applicable DoD policies and procedures. Experience administering and supporting Red Hat Enterprise Linux (RHEL) systems in a DoD, federal, or other regulated environment, including patching, system hardening, user administration, and troubleshooting Utilizing virtualization technologies such as KVM, VMware, vSphere/vCenter, and microservices/containers (e.g., OpenShift, Docker) to enhance system functionality and efficiency In compliance with pay transparency requirements, the salary range for this role in Colorado state is $70,500-$130,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. The application window for this position will close on 11/10/2026. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
10/26/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Sr. Associate, Cyber Infrastructure Systems Engineer -System Administration Job Code: 44433 Job Location: Colorado Springs, CO Job Schedule: 5/8 - Employees work 8 hours per day - 5 days a week Job Description: We are seeking a skilled and experienced Cyber Infrastructure Systems Engineer (CISE) to join our Colorado Springs, CO team. This role requires an experience system administrator who will be responsible for the administration and maintenance of Windows-based servers and workstations across a DoD cleared enterprise environment. Duties include managing patching activities, monitoring system performance, and implementing system hardening measures to strengthen security, ensure compliance with organizational standards, and maintain operational reliability. The position also supports ongoing troubleshooting, vulnerability remediation, and continuous improvement of system configurations and processes. Essential Functions: Administer, maintain, and support Windows-based servers and workstations within a cleared enterprise or mission-critical DoD environment. Manage the deployment of operating system patches, security updates, and hotfixes in accordance with approved maintenance schedules and security requirements. Implement and sustain system hardening measures using applicable DoD security standards, STIGs, and organizational cybersecurity policies. Perform vulnerability identification and remediation activities to support compliance with RMF controls, POA&M tracking, and audit readiness efforts. Monitor system performance, availability, and operational health to ensure reliability and continuity of mission systems. Troubleshoot and resolve hardware, software, operating system, and access-related issues while adhering to established security procedures. Maintain accurate system configurations, change records, and technical documentation to support configuration management and compliance inspections. Coordinate with cybersecurity, network, and program teams to support accreditation activities, incident response, and secure system operations in classified or controlled environments. Qualifications: Bachelor's Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience. Secret Clearance DoD 8570.01-M IAT Level 2 Required Professional Certifications: CCNA- Security, Security+ CE, or higher certification' Preferred Additional Skills: Experience serving as a DoD COMSEC Manager or supporting COMSEC account management, including handling, safeguarding, inventorying, and controlling cryptographic equipment and keying material in accordance with applicable DoD policies and procedures. Experience administering and supporting Red Hat Enterprise Linux (RHEL) systems in a DoD, federal, or other regulated environment, including patching, system hardening, user administration, and troubleshooting Utilizing virtualization technologies such as KVM, VMware, vSphere/vCenter, and microservices/containers (e.g., OpenShift, Docker) to enhance system functionality and efficiency In compliance with pay transparency requirements, the salary range for this role in Colorado state is $70,500-$130,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. The application window for this position will close on 11/10/2026. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Job Description Job Description Local to AZ only. Hybrid. First 2-3 days on site then once a month. Our direct client has an opening for a QA Automation Engineer 12972. . This position is up to 6 months, with the option of extension, and is located in Phoenix, AZ. W2 or corp to corp. If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE We are seeking a Salesforce QA Automation Engineer to support DES IT modernization projects. In this role, you will lead quality assurance and test automation efforts to modernize legacy state infrastructure into scalable, cloud-based Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, and custom Public Sector Solutions). You will build scalable test automation frameworks, validate complex integrations across legacy state systems, and ensure high reliability, security, and compliance with state and federal standards. 1. Automation Framework & Test Execution Design & Maintain Automation Frameworks: Build, scale, and maintain robust, reusable test automation frameworks tailored for Salesforce (e.g., using Selenium, Provar, Playwright, Cypress, or Salesforce Test Automation Tools like UTAM). Automate End-to-End Workflows: Create automated test scripts covering complex business processes, custom Apex logic, Lightning Web Components (LWC), Visualforce, and screen flows. API & Integration Testing: Develop automated tests for REST/SOAP APIs to validate integrations between Salesforce and external systems (ERP, Marketing Automation, Payment Gateways, etc.). CI/CD Pipeline Integration: Integrate automated test suites into DevOps and CI/CD pipelines (Copado, AutoRABIT, Salesforce DevOps Center, GitHub Actions, Jenkins) for regression and continuous testing. 2. Quality Assurance & Strategy Test Planning & Strategy: Collaborate with Product Owners, Salesforce Architects, and Business Analysts to define test strategies, test plans, and acceptance criteria. Regression & Release Testing: Own the automated regression testing suite and execute sanity/smoke tests before and after major Salesforce releases or deployment sprints. Defect Management: Identify, log, track, and retest bugs using tools like Jira or Azure DevOps. Work closely with developers to isolate issues and accelerate root-cause analysis. Data Management for Testing: Manage test environments (sandboxes), create test data generation strategies, and ensure proper sandbox masking and data refreshes. 3. Salesforce-Specific Quality Control Security & Permissions Testing: Validate Salesforce Security Models (Profiles, Roles, Permission Sets, Field-Level Security, and Sharing Rules) through automated or manual verification. Salesforce Release Upgrades: Assess, test, and prepare automated test suites for seasonal Salesforce releases (Winter, Spring, Summer) to detect breaking changes early. Experience: 3-5+ years in QA Automation, with at least 2-3 years focused specifically on the Salesforce platform. Technical Stack: Languages: Java, JavaScript, Python, or C#. Automation Tools: Provar, Selenium WebDriver, Playwright, UTAM (User Interface Test Automation Model), or Cucumber/BDD frameworks. API Tools: Postman, RestAssured, or SoapUI. DevOps/Tools: Jira, GitHub/GitLab, Jenkins, Copado, or AutoRABIT. Salesforce Knowledge: Strong understanding of Salesforce architecture, data structures, Apex basics, LWC, and administrative capabilities. Certifications (Nice to Have): Salesforce Certified Administrator Salesforce Certified Development Lifecycle and Deployment Architect (or similar developer/platform certs)
10/26/2026
Full time
Job Description Job Description Local to AZ only. Hybrid. First 2-3 days on site then once a month. Our direct client has an opening for a QA Automation Engineer 12972. . This position is up to 6 months, with the option of extension, and is located in Phoenix, AZ. W2 or corp to corp. If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE We are seeking a Salesforce QA Automation Engineer to support DES IT modernization projects. In this role, you will lead quality assurance and test automation efforts to modernize legacy state infrastructure into scalable, cloud-based Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, and custom Public Sector Solutions). You will build scalable test automation frameworks, validate complex integrations across legacy state systems, and ensure high reliability, security, and compliance with state and federal standards. 1. Automation Framework & Test Execution Design & Maintain Automation Frameworks: Build, scale, and maintain robust, reusable test automation frameworks tailored for Salesforce (e.g., using Selenium, Provar, Playwright, Cypress, or Salesforce Test Automation Tools like UTAM). Automate End-to-End Workflows: Create automated test scripts covering complex business processes, custom Apex logic, Lightning Web Components (LWC), Visualforce, and screen flows. API & Integration Testing: Develop automated tests for REST/SOAP APIs to validate integrations between Salesforce and external systems (ERP, Marketing Automation, Payment Gateways, etc.). CI/CD Pipeline Integration: Integrate automated test suites into DevOps and CI/CD pipelines (Copado, AutoRABIT, Salesforce DevOps Center, GitHub Actions, Jenkins) for regression and continuous testing. 2. Quality Assurance & Strategy Test Planning & Strategy: Collaborate with Product Owners, Salesforce Architects, and Business Analysts to define test strategies, test plans, and acceptance criteria. Regression & Release Testing: Own the automated regression testing suite and execute sanity/smoke tests before and after major Salesforce releases or deployment sprints. Defect Management: Identify, log, track, and retest bugs using tools like Jira or Azure DevOps. Work closely with developers to isolate issues and accelerate root-cause analysis. Data Management for Testing: Manage test environments (sandboxes), create test data generation strategies, and ensure proper sandbox masking and data refreshes. 3. Salesforce-Specific Quality Control Security & Permissions Testing: Validate Salesforce Security Models (Profiles, Roles, Permission Sets, Field-Level Security, and Sharing Rules) through automated or manual verification. Salesforce Release Upgrades: Assess, test, and prepare automated test suites for seasonal Salesforce releases (Winter, Spring, Summer) to detect breaking changes early. Experience: 3-5+ years in QA Automation, with at least 2-3 years focused specifically on the Salesforce platform. Technical Stack: Languages: Java, JavaScript, Python, or C#. Automation Tools: Provar, Selenium WebDriver, Playwright, UTAM (User Interface Test Automation Model), or Cucumber/BDD frameworks. API Tools: Postman, RestAssured, or SoapUI. DevOps/Tools: Jira, GitHub/GitLab, Jenkins, Copado, or AutoRABIT. Salesforce Knowledge: Strong understanding of Salesforce architecture, data structures, Apex basics, LWC, and administrative capabilities. Certifications (Nice to Have): Salesforce Certified Administrator Salesforce Certified Development Lifecycle and Deployment Architect (or similar developer/platform certs)
Salesforce Architect/Sr. Administrator Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! About the Role As a full-time Salesforce Architect/Sr. Administrator, you'll direct Wesley's 350-user Salesforce org, our system of record for sales and client resolution, reporting to the Director of Development. He ran this org for eight years before moving into that role, so you'll get a real handoff from someone who helped build it. Our platform engineering team is building products alongside Salesforce, starting with the Wesley Client Portal, and we're open to evaluating our long-term platform options as the technology changes. We build with Claude Code every day, and we need someone with the depth to catch what AI gets wrong before it reaches production. What You'll Do Architecture and security Set the target-state design, data model, and roadmap Act as design authority for every change, and push back on solutions that create future debt Maintain the security and sharing model, SSO, and least-privilege access for sensitive client data Build and maintain Build Flows and Apex, hands-on and with frontier AI tools like Claude Code Set the review standards, test coverage, and Copado deployment controls others build within Find and clean up technical debt: overlapping automation, aging Apex, and unused fields Keep our AppExchange apps healthy, including DocuSign, Omnito, Goat Email, and Distribution Engine Manage OwnBackup for backup, archiving, sandbox seeding, and recovery Advise on which AppExchange apps earn their cost and which could be rebuilt in-house Integrations Build and own integrations between Salesforce and external systems, including NetSuite, Five9, and the Wesley Client Portal Serve as the Salesforce authority for the platform engineering team What You Need Titles don't matter. Admins who taught themselves Apex are welcome. 6+ years hands-on Salesforce, most of it owning a production org Real depth in Flow, Apex, and SOQL, and judgment about when declarative beats code A habit of using AI tools to speed up solution design, automate repetitive admin work, and ship faster Experience paying down technical debt without disrupting production Experience integrating Salesforce with external platforms through REST and Bulk APIs, middleware such as n8n, Zapier, or Workato, or direct callouts Experience designing and maintaining security and data access controls Experience gathering requirements from business stakeholders and turning them into working solutions DevOps experience with Copado or similar Good instincts about sensitive client data in AI workflows Salesforce Certified Administrator U.S.-based; we can't sponsor visas Nice to Haves Advanced Administrator, Platform App Builder, or Application/System Architect certification Experience with Five9 or another major telephony platform Experience replacing an AppExchange package with a custom build Based near Nashville Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. PIfcc6b90db6-
10/26/2026
Full time
Salesforce Architect/Sr. Administrator Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! About the Role As a full-time Salesforce Architect/Sr. Administrator, you'll direct Wesley's 350-user Salesforce org, our system of record for sales and client resolution, reporting to the Director of Development. He ran this org for eight years before moving into that role, so you'll get a real handoff from someone who helped build it. Our platform engineering team is building products alongside Salesforce, starting with the Wesley Client Portal, and we're open to evaluating our long-term platform options as the technology changes. We build with Claude Code every day, and we need someone with the depth to catch what AI gets wrong before it reaches production. What You'll Do Architecture and security Set the target-state design, data model, and roadmap Act as design authority for every change, and push back on solutions that create future debt Maintain the security and sharing model, SSO, and least-privilege access for sensitive client data Build and maintain Build Flows and Apex, hands-on and with frontier AI tools like Claude Code Set the review standards, test coverage, and Copado deployment controls others build within Find and clean up technical debt: overlapping automation, aging Apex, and unused fields Keep our AppExchange apps healthy, including DocuSign, Omnito, Goat Email, and Distribution Engine Manage OwnBackup for backup, archiving, sandbox seeding, and recovery Advise on which AppExchange apps earn their cost and which could be rebuilt in-house Integrations Build and own integrations between Salesforce and external systems, including NetSuite, Five9, and the Wesley Client Portal Serve as the Salesforce authority for the platform engineering team What You Need Titles don't matter. Admins who taught themselves Apex are welcome. 6+ years hands-on Salesforce, most of it owning a production org Real depth in Flow, Apex, and SOQL, and judgment about when declarative beats code A habit of using AI tools to speed up solution design, automate repetitive admin work, and ship faster Experience paying down technical debt without disrupting production Experience integrating Salesforce with external platforms through REST and Bulk APIs, middleware such as n8n, Zapier, or Workato, or direct callouts Experience designing and maintaining security and data access controls Experience gathering requirements from business stakeholders and turning them into working solutions DevOps experience with Copado or similar Good instincts about sensitive client data in AI workflows Salesforce Certified Administrator U.S.-based; we can't sponsor visas Nice to Haves Advanced Administrator, Platform App Builder, or Application/System Architect certification Experience with Five9 or another major telephony platform Experience replacing an AppExchange package with a custom build Based near Nashville Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. PIfcc6b90db6-
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Infrastructure Engineer I - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems. Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management. Analyzes complex outages and identifies opportunities for system improvements. Understands and consistently exercises engineering best practices, concepts, and patterns. Understands the customer and identifies solutions and ideas for the customer with some assistance. Evaluates potential Technology solutions with some oversight. Mentors junior engineers and may being mentoring peer engineers. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions. Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Basic understanding of cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Senior Infrastructure Engineer - Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. You will create, modify, maintain and support infrastructure system components that enable IT Services. You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Drives data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. Architects and deploys data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability. Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on process and business solution improvements. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Education: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in designing, implementing and maintaining data backup, recovery, and cyber resiliency infrastructure. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery. What sets you apart: Experience in developing, deploying and maintaining large scale backup/recovery solutions. Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations. Experience developing and maintaining automated restore orchestration. Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy. Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS) Automation experience with Ansible. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.