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Job Description The Senior Developer, IT will be responsible for the development of our critical applications within the contact centers. This role will need to have the expertise on technical development in Conversational Contact Center technologies including Web Chat, Voice IVR, Web Applications & Cloud platforms. Lead development, execution, and delivery of artifacts/code involving Conversational AI, IVR systems, chatbot/web chat solutions, and cloud-native web applications Knowledge of NLP/NLU, LLMs, or Generative AI frameworks (e.g., OpenAI, Google Vertex AI, Amazon Bedrock) including data preparation, prompt design, testing, and feedback loops Collaborate with technology leads/developers, business SMEs, UX designers, and technology stakeholders to define technical deliveries Drive integration of Voice and Web-based channels with back-end systems, APIs and analytics platforms Champion Agile/Scrum methodologies, conducting sprint planning, stand-ups, and retrospectives Lead API integrations between internal platforms, external systems, and cloud services Collaborate with development, infrastructure, and product teams to gather integration requirements and translate them into scalable technical solutions Lead unit and integration testing and assist QA teams with end-to-end testing Stay current with industry best practices and emerging technologies in API development and integration Highlight and document risks, issues, blockers and dependencies; discuss with team project manager on regular basis Coordinate with Cloud infrastructure teams (AWS, Azure, or GCP) to ensure scalable, secure, and high-performance deployments Track delivery milestones and interdependencies across multiple teams Oversee vendor relationships and third-party integrations when applicable Support and guide the team in removing blockers, maintaining momentum, and ensuring quality 8+ years of hands on technical experience in Contact Center & CX platforms Proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions Solid technical understanding of cloud platforms (AWS/Azure/GCP), APIs, CI/CD, web technologies, and DevOps practices Strong organizational and stakeholder management skills across technical and non-technical teams Experience with Agile/Scrum or SAFe frameworks and tools (e.g., Jira, Confluence, Azure DevOps) Excellent communication, leadership, and documentation abilities Knowledge of APIs, JSON, XML, and OAuth Experience with language: Node.js, Python Familiarity with CI/CD pipelines/DevOps and version control tools like Git Knowledge of customer journey mapping, persona design, and voice UX best practices Familiarity with compliance standards (e.g., GDPR, HIPAA, PCI-DSS) in cloud and CX solutions Qualifications - Bachelor's degree or 4 years of relevant work experience Computer science engineering or relevant field Nice to have: Cloud certification SaFe Agile 4+ years of experience in design, development, documenting, testing, and debugging of new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use in an agile environment Web development, API integartions, Cloud technologies, contact ceter/IVR technologies, Chatbot creation & integrations Experience in Conversational AI domains Experience in chat/voice bots Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position

Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As a Fiber Optic Quality Assurance Specialist , you will ensure the quality, accuracy, and compliance of all fiber optic splicing, testing, and installation activities across the organization's projects and maintenance operations. This role is critical to maintaining operational excellence, client satisfaction, and network reliability through rigorous auditing, testing verification, and continuous improvement. You will ensure all fiber infrastructure work meets industry standards, project specifications, and company benchmarks, supporting a culture of precision, accountability, and technical development. This role requires 90% travel. Must be located near a major airport. KEY RESPONSIBILITIES: Quality Auditing & Inspection Conduct regular and ad-hoc quality audits of fiber optic splicing work (fusion and mechanical) to ensure adherence to design specifications, workmanship standards, and safety requirements. Inspect and evaluate the entire splicing process - including fiber preparation, stripping, cleaving, cleaning, termination, and enclosure assembly. Review splice trays, closures, and patch panels for correct fiber routing, bend radius, labeling, and protection. Audit mass fusion (ribbon) splicing and high-count cable work for consistency and alignment with accepted practices. Verify and interpret OTDR, OLTS, and power meter test results to confirm optical link performance. Conduct onsite inspections (scheduled and random) across data centers, OSP/ISP sites, and field projects to assess workmanship, compliance, and safety. Flag non-conformances, deviations, or workmanship deficiencies and provide detailed corrective action recommendations. Documentation & Reporting Maintain comprehensive QA/QC records for all splicing audits, including site checklists, test result verifications, and photographic evidence. Produce structured audit reports, highlighting key findings, trends, and compliance status. Review and approve final as-built documentation, ensuring test results, splice maps, and labeling align with project deliverables. Monitor and track key performance indicators (KPIs) and service level agreements (SLAs) related to splicing quality, turnaround, and defect rates. Provide feedback and insights to project managers, quality leads, and engineering teams to drive ongoing performance improvement. Process Improvement & Compliance Identify recurring quality issues, workmanship variances, or systemic weaknesses and recommend corrective actions. Contribute to the development and revision of splicing standards, installation procedures, and QA/QC manuals. Support the creation and enforcement of standard operating procedures (SOPs) and work instructions for splicing, testing, and documentation. Collaborate with engineering and operations teams to ensure design intent and field execution are fully aligned. Ensure full compliance with health, safety, and environmental (HSE) regulations and company policies, promoting a culture of safe, high-quality work. Participate in pre- and post-project quality reviews, offering recommendations for continuous improvement. Technical Support & Training Provide technical mentorship and guidance to splicing and testing teams on QA/QC best practices. Support onboarding and certification programs for new splicers, testers, and technicians. Conduct refresher sessions and toolbox talks on quality, documentation accuracy, and testing standards. Participate in root cause analysis (RCA) sessions for major network faults, contributing to lessons learned and preventive measures. Offer expert technical input during vendor qualification or contractor performance assessments. ESSENTIAL CRITERIA: Technical Proficiency Minimum 5+ years' hands-on experience in fiber optic splicing, testing, and field quality assurance. Strong understanding of fusion and mechanical splicing methods, single-mode and multi-mode fiber characteristics, and high-count/ribbon fiber systems. Proficiency in using and interpreting data from OTDR, OLTS, power meters, visual inspection scopes, and fiber identifiers. Skilled at analyzing OTDR traces (including event tables, loss readings, and reflectance levels) to verify fiber link integrity and identify anomalies. Familiarity with connector types (LC, SC, MPO, MTP) and fiber protection systems (heat-shrink, mechanical sleeves, splice trays). Quality & Compliance Expertise In-depth understanding of industry standards and frameworks: ITU-T G.652/G.657, FOA, BICSI, TIA/EIA, NEC, and relevant client-specific standards. Proven experience developing or enforcing QA/QC checklists, acceptance criteria, and audit methodologies. Experience in reviewing and validating as-built documentation, test certificates, and optical budgets. Demonstrated ability to perform objective quality evaluations and provide evidence-based recommendations. Understanding of ISO 9001 quality management systems or similar frameworks is advantageous. Analytical & Reporting Skills Strong analytical mindset with the ability to interpret complex technical data, detect patterns, and identify root causes. Proficiency in generating clear, data-driven audit and performance reports. Accuracy and consistency in documenting findings and presenting actionable insights. Ability to translate technical quality findings into clear recommendations for non-technical stakeholders. Soft Skills & Professional Attributes Exceptional attention to detail and commitment to precision in every aspect of quality assessment. Effective communication and collaboration with cross-functional teams - field technicians, engineers, and project managers. Confidence to challenge non-compliance diplomatically, maintaining professionalism and fostering improvement. Strong organizational skills for managing multiple audits and reporting cycles concurrently. Self-motivated, proactive, and comfortable working independently across multiple sites. Technical Tools & Systems Experience with digital QA/QC reporting platforms, fiber management databases, and document control systems. Competent with Microsoft Office Suite, Google Workspace, and data visualization/reporting tools. Familiarity with GIS, AutoCAD, or network mapping software is an advantage. DESIRABLE CRITERIA: FOA CFOT, CFOS/T, BICSI Technician, or equivalent certification. OEM manufacturer training (e.g., Corning, AFL, Sumitomo). Experience auditing splicing or testing work within data centers, metro networks, or hyperscale infrastructure environments. Previous experience in a QA/QC, inspection, or auditing role within fiber, telecoms, or utilities sectors. Background in project coordination or technical supervision. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Travel pay: Compensation provided for any work-related travel outside of your assigned local area, in accordance with EOS travel policy Occasional overtime and bonus opportunities for hourly workers 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Job Description Job Description CMM Programmer Position Summary CMM Programmer reports to the Gage Lab Manager and is primarily responsible for the performance of first article, in-process and final inspection of machined parts production hardware. The incumbent must have practical experience and working knowledge of quality assurance concepts and inspection methods and techniques. This position requires the ability to read and accurately interpret customer engineering drawings, electronic model-based definitions and specifications and to apply that interpretation to the manufacture/fabrication of production hardware. The position requires familiarity with IGES electronic model translation and PC-DMIS 2019 or Higher. Key Responsibilities Advanced computer knowledge in PC-DMIS, JMP Statical and or Minitab 17 Statical Software is a plus. Experience in machining shop operations with various alloys desired. Knowledge of measurements of different types of materials with calipers, micrometers, and gauges. Knowledge of standard shop safety practices. Knowledge of Oracle ERP System. Required Qualifications Minimum of five years' CMM programming / operation experience working in an aerospace (or similar) machining environment with PC-DMIS for CMM with indexing heads and Laser Heads. Understanding knowledge of quality tools and methodologies (SPC, FMEA, MSA, control plans, Lean/Six Sigma). Experience with AS9100 or other quality management systems. Excellent problemsolving, communication, and crossfunctional collaboration skills. Preferred Qualifications Strong understanding of GD&T and engineering drawings Handson experience in a manufacturing environment. Competencies Analytical mindset with strong attention to detail. Ability to lead investigations and influence without authority. Continuous improvement orientation. Strong documentation and organizational skills. Ability to thrive in a fastpaced, crossfunctional environment. US Citizenship or Perm Residency is required due to government military contracts.

Job Description Job Description Overview Security Control Assessor (SCA) Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! SecuriGence delivers essential technology services to our customers in support of their missions to sustain the national security and economic interests of our nation. SecuriGence is seeking a talented Security Control Assessor to help contribute to our success. Come help us solve problems with Innovation Through Intelligence. Responsibilities Advise the A&A Manager concerning the impact levels for Confidentiality, Integrity, and Availability for the information on systems. Conduct a Security Assessment Plan (SAP) for each package assessment. Ensure security assessments are completed for each IS and package is submitted before or on target date. Initiate a POA&M with identified weaknesses and suspense dates for each IS based on findings and recommendations from the SAR. Evaluate security assessment documentation and provide written recommendations for security authorization to the A&A Manager, CISO and AO. Assess proposed changes to Information Systems, their environment of operation, and mission needs that could affect system authorization. Serve as a cybersecurity technical advisor to the A&A Manager under their purview. Be integral to the development of the monitoring strategy. The system-level continuous monitoring strategy must conform to all applicable published DoD enterprise-level or DoD Component-level continuous monitoring strategies. Determine and document in the SAR a risk level for every noncompliant security control in the system baseline. Determine and document in the SAR an aggregate level of risk to the system and identify the key drivers for the assessment. The SCA's risk assessment considers threats, vulnerabilities, and potential impacts as well as existing and planned risk mitigation. Develop a continuous monitoring plan specific to the information system. Other duties as assigned. Qualifications Bachelor's degree required OR Associate's degree with 2+ years of relevant experience OR High school diploma or GED equivalent with 4+ years relevant experience 5+ years relevant experience DOD 8140 IAM Level II (CAP, CASP, CISM, CISSP, GSLC, CCISO) required Top Secret clearance with SCI eligibility is required Knowledge, Skills and Abilities: Strong knowledge of Risk Management Framework (RMF) 800-37 and continuous monitoring 800-137 Expert knowledge and hands-on experience with FISMA Systems, NIST 800-series guidelines, FIPS, Security Assessment & Authorization (SA&A) requirements and processes, Continuous Monitoring Framework experience and its tools, Plan of Action & Milestones (POA&M) policies, and vulnerability/patch management, risk management, project management, proficient with Microsoft products - Word, Excel, PowerPoint. Proficient with vulnerability and scanning tools and well-versed in interpreting risk posture resulting from assessment reports. Experience in project management and tracking, and the Microsoft suite of office products Experience in assessing cloud-based security authorizations (FedRamp, AWS & Azure) as well as the NIST control responsibilities Strong knowledge of CSAM Expert with documenting and or reviewing security materials such as; system security plans (SSP), Security Assessment Report (SAR), Security Assessment Plan (SAP), and other documents per NIST 800 guidelines. Experience supporting cloud-based security authorizations (FedRamp, AWS, & Azure) Experience creating Security Assessment Plans, Security Assessment Reports, and Executive-level briefings. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor at-Chenega-MIOS- EI_IE369514.11,23.htm LinkedIn - Facebook -

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About the Role McKesson is seeking a Senior Product Manager, Finance Systems & ERP Transformation to help modernize and optimize Finance technology capabilities across General Ledger, Accounts Payable, Accounts Receivable, Financial Close, Reporting, and related Finance processes. In this role, you will partner with Finance, Accounting, Decision Intelligence, Technology, and business stakeholders to translate business needs into clear requirements, product priorities, and scalable system solutions. This role is ideal for a finance systems product leader who understands ERP platforms, financial operations, data quality, reporting, controls, and Agile delivery. You will own and prioritize the Finance Systems product backlog, support roadmap planning, and help prepare the organization for future ERP transformation initiatives, including SAP S/4HANA. What You'll Do Serve as a key liaison between Finance stakeholders and technology teams to translate business needs into actionable requirements, user stories, and delivery outcomes. Manage and prioritize the Finance Systems product backlog, including epics, features, acceptance criteria, release readiness, and stakeholder communication. Partner with Finance leaders to evaluate, optimize, and standardize processes across GL, AP, AR, Fixed Assets, Financial Reporting, Budgeting, Forecasting, and Close. Lead requirements gathering, process mapping, gap analysis, solution design, and business case development for Finance systems initiatives. Support ERP transformation readiness, including SAP S/4HANA planning, process alignment, UAT, change management, adoption, and business readiness. Collaborate with engineering, data, analytics, integration, vendor, and platform teams to deliver scalable Finance reporting, data quality, and automation improvements. Define Finance data quality, reconciliation, validation, reporting, lineage, and acceptance criteria to support trusted financial information. Support change control, release governance, SOX-aware requirements, auditability, and operational readiness for Finance system enhancements. Basic Requirements 7+ years of experience in Finance Systems, Business Analysis, Product Management, ERP implementations, Finance transformation, or related roles. Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Experience with Finance processes such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Financial Reporting, Budgeting, Forecasting, or Financial Close. Experience gathering, documenting, and managing business requirements, process flows, functional specifications, user stories, and acceptance criteria. Experience managing or contributing to product backlogs, roadmap priorities, sprint planning, backlog refinement, UAT, and release readiness. Experience working with ERP platforms such as PeopleSoft Financials, SAP S/4HANA, or comparable enterprise Finance systems. Experience analyzing current-state processes, designing future-state solutions, and driving measurable process improvement. Experience partnering with business stakeholders, technology teams, vendors, and implementation partners to deliver Finance systems enhancements. Preferred Skills/Experience Experience supporting large-scale ERP implementations, Finance transformation, SAP S/4HANA programs, cloud modernization, or enterprise system upgrades. Knowledge of Finance data warehousing, data integration, semantic layers, business intelligence, reporting modernization, or analytics platforms. Experience defining Finance data quality rules, reconciliation needs, validation logic, reporting requirements, and business acceptance criteria. Familiarity with SOX-aware requirements, audit controls, change control, release governance, and data integrity practices. Experience with Enterprise Performance Management tools, including Oracle Essbase or similar budgeting, planning, forecasting, and management reporting platforms. Experience in healthcare, oncology, provider networks, life sciences, or other regulated environments. Strong facilitation, communication, stakeholder management, and executive-facing presentation skills. Travel, Work Environment and Physical Requirements Primary location: Houston, TX; secondary location: Dallas, TX. This is a standard professional office/computer-based role requiring frequent use of business systems, collaboration tools, and virtual or in-person stakeholder meetings. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $111,100 - $185,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!

Genesis10 is currently seeking a Full Stack Developer - Remote for a contract position with a Public Sector Organization located in St. Paul, MN. This is a 9+ month contract opportunity. Compensation: $65.00 - $80.00 per hour, W2, based on qualifications Position Overview: This role involves building and maintaining both the frontend and backend of dynamic applications. The developer will create responsive interfaces, develop server-side logic, and ensure seamless data flow, performance, and security across the full stack, collaborating with designers and product teams to deliver scalable, high-quality features. Key Responsibilities: Design and implement responsive user interfaces using HTML5, CSS3, JavaScript, and frameworks like React, Angular, or Vue Develop RESTful APIs or GraphQL endpoints to support dynamic features Implement server-side logic using Node.js, Python, Java, or PHP Design and maintain relational (PostgreSQL, MySQL) or NoSQL (MongoDB) databases Connect frontend and backend via APIs, ensuring seamless data flow Integrate third-party services (payment gateways, email, analytics, etc.) Implement user authentication (JWT, OAuth, session management) and security best practices Set up CI/CD pipelines for automated testing and deployment Deploy applications to cloud platforms (AWS, Azure, GCP) Write unit, integration, and end-to-end tests Work with designers, product managers, and QA engineers to refine features Participate in sprint planning, stand-ups, and retrospectives Primary Requirements: Experience with frontend frameworks such as React, Angular, or Vue Experience with backend languages such as Node.js, Python, Java, or PHP Knowledge of relational or NoSQL databases Experience with API integration, including WordPress, Airtable, AWS, and Salesforce Familiarity with user authentication and security best practices Experience with DevOps, CI/CD pipelines, and cloud deployment Ability to write and conduct unit, integration, and end-to-end tests Desired Skills: Prior experience with full stack development If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Compensation and Benefits Salary commensurate with experience. Group insurance, including medical, dental, vision, and life coverage. 401(k) with employer match. Discounted CarShield policies. Discounted tuition at Lindenwood University. Professional development opportunities. On-site basketball and other recreation. On-site fitness facilities and classes led by a staff personal trainer at the St. Peters headquarters. Requirements: Ability to work fully on-site at CarShield's St. Peters, Missouri, office five days per week. Bachelor's degree in Information Systems or a related field, or equivalent practical experience. At least four years of networking experience and two years of cloud engineering experience. Strong understanding of switches, routers, firewalls, and VPN appliances, including technologies such as Cisco ASA/Firepower, Nexus, Catalyst, and Check Point. Strong working knowledge of TCP/IP, subnetting, IPsec, network segmentation, VRFs, switching, VLANs, routing, and load balancers. Strong understanding of identity management, federated identity systems such as Microsoft ADFS, multifactor authentication, and Active Directory integration with cloud applications and Azure AD. Current knowledge of DevOps practices, containerization, security, and observability. Scripting experience supporting automation and infrastructure-as-code deployments using Terraform, Azure Resource Manager, Azure PowerShell, and Azure CLI. Knowledge of SNMP monitoring and device management, including SNMP v2c and v3, community strings, traps and polling, and MIBs/OIDs. Experience working in an IT service management environment with strong technical documentation practices. Demonstrated ability to troubleshoot complex operational issues efficiently and drive them to resolution. Ability to work independently, exercise sound judgment, and collaborate effectively with direction when needed. Strong written, verbal, and presentation skills, including the ability to explain complex technical concepts to varied audiences

Work Schedule: Monday - Friday, Noon to 9:00 pm shift Must reside within approximately an hour of the Pittsburgh office. See full details in the Working Conditions section below. Position summary The IT Help Desk Specialist provides first-level technical support for end-user hardware, software, video conferencing platforms, and related systems across the firm's global offices in a 24/7 environment. This role serves as the initial point of contact for users, addressing inquiries related to Microsoft Office applications, standard desktop environments, and other technical issues. Responsibilities include logging and tracking tickets in the firm's IT support system to support statistical report generation, escalating issues as needed, and ensuring timely resolution of user requests. Provides coverage of weekend hours on a rotating basis. Job duties and responsibilities Serve as the primary point of contact for all Information Technology issues throughout the firm. Provide document formatting support on complex documents, ensuring that existing formats and styles are preserved. Provide formatting and formula support on spreadsheets created in Excel. Assist users with setup, configuration, and troubleshooting of Outlook features, including rules, signatures, and multiple calendars. Provide first-level support for Windows operating systems, standard desktop applications (e.g., Microsoft Office Suite, web browsers), video conferencing platforms (e.g., Microsoft Teams, Zoom), proprietary firm applications, mobile devices (iOS/Android), internet/intranet, and hardware such as desktops, laptops, printers, and other peripherals. Maintain required recordkeeping, including logging calls into the HEAT database, reporting time accurately, and completing other documentation as directed. Escalate unresolved issues to the appropriate IT teams and report unusual, alarming, or recurring problems to the Network Operations Center and/or Supervisor or Manager as appropriate. Maintain a working knowledge of all firm-deployed applications. Report recurring or common issues to the IT Help Desk Supervisor to support long-term solutions. Provide feedback for the ongoing use and maintenance of the IT Help Desk database for call tracking, knowledge base creation, and statistical report generation. Provide extended user support during computer conversions, office moves, or in response to hardware or software failures (occasionally on short notice). Assist with testing new or upgraded applications. Reset user passwords and grace logins, and grant document access with appropriate approval. With prior supervisor approval may volunteer or be selected to serve on special committees, work groups, project teams, or escalation teams related to various firmwide IT initiatives. Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities. Provide coverage of weekend hours on a rotating basis. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Associate's Degree or equivalent work experience. Experience: Minimum of two years of experience as a Help Desk Specialist in a large professional services environment preferred. Two years experience with Microsoft Word, including styles. Experience using and supporting Microsoft Outlook required. Experience with Microsoft Excel preferred. Skills: Strong technical troubleshooting skills. Proficiency in Microsoft Office applications, including Outlook, Word (using and modifying styles), and Excel. Familiarity with mobile devices and video conferencing platforms (e.g., Microsoft Teams, Zoom). Basic understanding of standard desktop environments and common peripheral devices. Ability to manage multiple issues/tickets effectively and prioritize tasks. Strong attention to detail and sound judgment when analyzing information, managing multiple priorities, and responding effectively to user needs. Strong customer service mindset with effective verbal and written communication skills, including active listening and clear communication of technical information to non-technical users. Ability to adapt to changing priorities and maintain effectiveness in a fast-paced support environment. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to provide off-hours support and coverage, including evenings, weekends, and holidays, to support critical incidents, perform system maintenance or with project deadlines. Ability to work in-office as required to meet business or project needs. Working conditions Works remotely; however, this position requires residence within approximately one hour commuting distance from the Pittsburgh office. This role requires occasional in-office presence, anticipated to be approximately 2-3 days per month, to support business needs such as system testing, training, major rollouts, business continuity activities, emergencies, or other special circumstances. Proximity to the office is required to support these needs. Occasionally called upon to work hours in excess of the normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This is a non-exempt position. The hourly wage range for this role is $26.44 to $29.33, with an estimated annual compensation range of $55,000 to $61,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.

Pay Range: $65.00hr - $70.00hr Job Overview: The Global Labeling group designs, develops, and supports product labeling for the full lifecycle of the organization's products. This position is within Global Labeling, reporting to the Label Design and Development Manager. As a Graphic Production Designer & Label Specialist, the successful candidate will work closely with internal labeling project leads/managers, designers, mechanical engineers, supplier engineers, and purchasing to create print-ready system label artwork and drawings with specifications. Supplied design intents are used to create label artwork and detailed drawings; the labels are released in Agile for the supplier to manufacture finished labels for all new and sustaining system labels. As a production designer, the candidate will create reproducible drawings or artwork that enable an efficient design-to-release process. The role requires using creativity with Label Design tools (Adobe Illustrator, BarTender, or labeling applications) to own and create labeling artwork across Business Units for Systems, Packaging Labels, and translated caution and warning system label kits for approximately 24 languages. The ideal candidate possesses an innovative and adaptable passion to blend aesthetics and functionality to produce artwork efficiently. The candidate should be a self-starter with a Experienced attitude toward design feedback, work quickly and accurately, have an eye for detail, and be a quick learner of complex information. Essential Job Duties: This position requires collaborating cross-functionally among multiple departments and effectively working with Test Engineering, Quality, Regulatory, Project Management, Document Control, Industrial Design-Product Graphics, and Engineering. The candidate will work closely with fellow labeling specialists and project managers to create quality labeling for system and package labels to support worldwide business needs and solutions for the manufacturing team's multiple product lines. Support and execute company initiatives and Quality Management System (QMS) as identified by management. Manage multiple, simultaneous labeling projects and meet specified department and corporate requirements and goal deadlines. Coordinate with internal project leads/managers and stakeholders to ensure labels meet compliance, regulatory, and legal requirements. Maintain intense focus and attention to detail, with the ability to handle pressure, short timeframes, and unexpected changes while keeping projects running smoothly. Required Skills and Experience: Demonstrated ownership, supporting, and managing deadlines among cross-functional teams, while organizing and prioritizing multiple projects within a fast-paced environment and capable of executing frequent iterations with patience. Ability to learn quickly, comprehend complex technical information, and express concepts in both verbal and written forms. Ability to recognize critical issues, problem solve, respond quickly under pressure, and see issues to closure with coordinated direction. Strong verbal and written communication skills, interpersonal, organizational, and self-management skills required. Required Education and Training: Minimum education: BS / BA. Minimum of 4+ years product labeling experience working within a highly regulated, medical device or life science environment. Expert knowledge and user of the Adobe Creative Cloud Suite, especially Illustrator, Photoshop, and Acrobat Pro, Sketch, Figma, or other similar applications. Familiarity with CAD drawings and ability to interpret them accurately, as well as the ability to visualize the product three-dimensionally with marking or labeling. Experience with or knowledge of printing processes: screen, pad, and laser printing for on-product markings, and screened printing on UL-compliant Polycarbonate labeling material for system labels is necessary. Ability to specify color and complex die cut measurements, in both inches and metrics, and communicate other pertinent details to the supplier via supplier drawings. Responsible for execution final review and approval of supplier proof and approve first article reports in SAP. Support automated packaging labeling design, executing and processing labels using ILMS, a custom version of Innovatum or similar enterprise labeling management system, as well as create labels in BarTender software. Able to execute required label qualifications including attribute, images, symbols, and translations tables, and provide training and problem-solving assistance. Troubleshoot issues, communicate impact, and propose solutions. Support and execute complex/major design change projects in conjunction with Product Labeling Design and Development project managers and engineering teams. Should be able to execute tasks independently for minor projects which require minimum content updates/changes. Strong critical thinker with the ability to research issues, consider alternative viewpoints, logically reason, analyze, solve problems, and make decisions on key issues with stakeholder input. Preferred Skills and Experience: Proficient in Design, Layout, and Color theory. Experience with Innovatum's Robar label management system or similar enterprise labeling management system. Proficient user of enterprise level project management software such as Tableau, Smartsheet, or similar products. SAP is a plus. Experience with change management or document control processes, possessing a working knowledge or experience with Agile PLM or similar PLM business systems. Other skills and abilities: Able to learn and apply established procedures in a reliable and consistent manner. Strong leadership, negotiation, interpersonal, communication, and facilitation skills. Ability to lead and deliver in a matrix organization environment. Excellent written and verbal communication skills with the ability to work effectively across departments and influence stakeholders. Strong problem-solving skills and ability to be self-managed in a fast-paced environment utilizing agile/sprint methodologies. Quick learner with the ability to understand complex products and processes. Ability to work in a team environment. High level of attention to technical details and accuracy. Ability to work independently and with minimal supervision. Ability to multitask, and handle tasks with competing priorities effectively. Proficient with MS Office applications, including Word, Excel, Outlook, and Teams. Accept and adhere to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Genesis10 is currently seeking a Senior Business Analyst with P&C/claims for a 6-month contract to hire opportunity with a Major Insurance Company located in Chicago, IL, or Omaha, NE. Must go on site 5 days a week. Compensation: $60.00 - $65.00 per hour, W2, based on qualifications Position Overview: This role serves as a key liaison between the business community and technology teams, ensuring business intent is accurately translated into application changes. The ideal candidate will leverage extensive experience in P&C Insurance to elicit, document, and manage requirements for claims systems, ultimately delivering solutions that provide significant business value. Key Responsibilities: Serve as the liaison between the business community and the development team through which requirements flow Conduct interviews and lead requirements gathering sessions with business representatives to elicit business requirements for system development Document business, system, functional, and non-functional requirements including usability, reliability, performance, and support Maintain requirements in alignment with the Project Management Office (PMO) standards of documentation Effectively communicate issues to business customers and other stakeholders Apply tools like Jira, Visio, and others to define requirements and documentation Act as Subject Matter Expert for assigned projects and processes Conduct issue triage and escalation as it relates to requirements and technical issues Perform Knowledge Transfer with technical teams including Development, Quality Assurance, and Production Support Coordinate the building of user acceptance test cases by business partners, as well as the execution of user acceptance testing Mentor internal or external Business Analysts and review work product as needed Work with application managers and business product owners on prioritizing requests, coordinating UAT, and providing status to business customers Primary Requirements: 5+ years of experience in a Business Analyst capacity, with at least 3+ years of Insurance business experience (claims, underwriting, agency accounting, corporate underwriting, etc) Must have strong experience in P&C insurance Claims systems Able to work directly with the business to understand business requirements on a project basis Ability to understand the business area's functions and systems Excellent verbal and written communication skills to communicate effectively with all levels within the organization Demonstrated ability to handle multiple projects simultaneously Experience with business analysis methodology, process improvement methodology, project and risk management, and industry-related tools Aptitude for technology and have extensive insurance experience Desired Skills: IIBA Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) Guidewire Claim Center experience Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Digital Transformation & Change Management Analyst Reedsville PA Months Job Responsibilities Data Strategy, Architecture & Analytics • Leads data template strategy from design through implementation, serving as a trusted advisor to Supply Chain Teams and ensuring alignment with organizational objectives. • Designs and constructs complex master data structures with a deep understanding of analytics needs, enhancing efficiency and optimizing data utilization to facilitate more insightful analysis and decision-making. • Translates intricate business requirements into scalable technical solutions that meet data warehousing design standards, enabling effective data management and analysis under minimal supervision. • Defines concepts and scenarios to guide the development of reporting and analytics solutions, ensuring clarity and alignment with business objectives. • Utilizes statistical methods and data visualization techniques to address high-complexity requests, extracting actionable insights from data to inform decision-making processes. • Designs and documents technical solutions to complex requirements using various tools, including HADOOP, Informatica, R, Python, and Tableau. • Maintains comprehensive documentation of master data processes, procedures, and guidelines to facilitate knowledge sharing and ensure continuity of operations. Process Improvement & Technical Delivery • Leads process improvement projects to enhance the efficiency and effectiveness of reporting and analytics processes, driving continuous improvement and innovation. • Applies a global approach to analytical solutions, both within a business area and across the organization, fostering collaboration and knowledge sharing. • Leads technical data delivery for projects, coordinating the implementation of data solutions and ensuring successful project outcomes. Change Management, Training & Implementation • Supports change management activities related to digital tool implementations by developing and executing communication plans to ensure alignment across operators, supervisors, and managers. • Develops, maintains, and delivers role-based training materials and sessions to support the adoption of new digital tools, processes, and workflows within manufacturing operations. • Coordinates and tracks training completion, supporting go-live readiness and ensuring stakeholders are equipped to effectively utilize new systems and processes.

Job Title: Production / Technical Support III (Major Incident Manager) Location: Jacksonville, FL or Chandler, AZ Duration: Contract - 10 months Pay Range: $44.16/hr (W2) Job ID: 411371 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Production / Technical Support III to join our team supporting the CWO APS EIM organization. The ideal candidate will have strong experience in major incident leadership, event management, and enterprise monitoring and a proven ability to lead restoration, drive cross-functional triage, and deliver timely incident communications. Responsibilities: Lead real-time incident triage calls for application and infrastructure events impacting critical services. Ask probing questions, maintain restoration focus, and coordinate engagement across all required teams. Provide clear, concise, and timely incident communications to CTO/CIO groups and business stakeholders. Monitor enterprise systems, validate alerts, and react to application and infrastructure events using dashboards and tools. Hold partners and SMEs accountable for actions, escalation, and documentation during restoration activities. Perform proactive trend analysis to identify risks and prevent production impact. Identify opportunities for enhanced monitoring and automation and partner with Monitoring Architecture and Engineering to implement. Develop and execute standard procedures for troubleshooting and escalation to drive rapid resolution. Support monthly integrated and infrastructure releases and production recoveries, including extended hours, weekends, and holidays as needed. Required Skills & Qualifications: 3 to 5 years leading incident triage and event management in large IT operations or production support environments. Experience with Major Incident Management and Technical Event Management, including call leadership. Proficiency with ServiceNow, AIOps platforms, and Microsoft Office tools. Working knowledge of Splunk, Dynatrace, Netcool, and enterprise monitoring practices. Strong analytical and problem-solving skills with the ability to make risk-based decisions under pressure. Excellent written and verbal communication skills with the ability to tailor messages by audience. Familiarity with ITIL and SRE methodologies, Incident Commander practices, and the Incident Command System model. Preferred Skills: Experience across application, infrastructure, and networking support, including Windows, Linux, Oracle, and .NET. Hands-on experience with proactive health checks, dashboards, and Eyes on Glass monitoring models. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Role- Project Delivery Lead - Network Project Delivery Location- Plano, TX- Onsite Duration- Long Term Position Summary: We are seeking an experienced and customer-focused Project Delivery Lead to oversee the end-to-end delivery of network project across LAN, WAN, Operational Technology (OT), network security, and wireless environments. Reporting to the Service Delivery Manager, this individual will lead a team of approximately 20 professionals, serve as a key customer liaison, and ensure successful project execution with accountability for Quality, Cost, and Delivery (QCS). The role will also drive continuous improvement (Kaizen), support team development, and oversee the performance of delivery partners and subcontractors. Essential Functions: Description / Essential Functions: Project Delivery Leadership Lead end-to-end delivery of LAN, WAN, OT (Operational Technology) networks, network security, and wireless projects, including planning, design coordination, build, migration, testing, cutover, and handover to operations. Define project scope, schedule, budget, resource plan, and risk register; track progress and report status to the Service Delivery Manager and stakeholders. Assign and coordinate work across the delivery team, and identify issues and risks early, drive mitigation, and escalate when needed. QCD Management Act as the bridge between the customer and delivery engineers, translating customer requirements into executable work. Manage Quality, Cost, and Delivery (QCD) for every project, including change control, budget tracking, and quality reviews. When work is outsourced, select and manage partner companies, define deliverables and acceptance criteria, and control partner QCD. Customer Communication Serve as the customer's single point of contact together with the Service Delivery Manager, receiving and clarifying customer requests and direction. Run kickoff, status, and steering meetings; prepare regular reports; manage expectations and build long-term trust as a manager-level counterpart. Clearly and honestly communicate progress, risks, changes, and outcomes to both technical and business audiences. Continuous Improvement and People Development Drive Kaizen activities in delivery processes, templates, tools, and quality standards based on our principles. Run lessons-learned reviews, create and maintain project documentation, and standardize best practices across projects. Contribute to building the future service offering by standardizing delivery processes and deliverables. Coach and develop team members, support their career growth, and contribute to team engagement and retention. Minimum qualification: Required Education & Experience: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience. 5+ years of experience in IT infrastructure, network engineering, or IT service delivery, including 3+ years in network project delivery. Broad knowledge and experience across networking , including routing and switching, WAN technologies (MPLS, SD-WAN, VPN), LAN, wireless (Wi-Fi), and network security (firewalls, NAC, segmentation). Project management knowledge and experience, including scope, schedule, cost, risk, and change management. Proven experience in project delivery, from requirements through implementation, transition, and handover to operations. Experience in a manager-level customer-facing role, managing expectations and reporting to customer stakeholders. Experience leading project teams and managing vendors or partner companies. Strong communication, teamwork, and documentation skills. Business-level proficiency in written and spoken English. Flexibility and openness to adapt to our culture and ways of working, and interest in Japan or our group. Ability and willingness to travel as required. Preferred Qualifications: Experience with OT/industrial networks in manufacturing environments, such as plant networks, IT/OT segmentation, and industrial protocols. Knowledge of Lean, Kaizen methods. Certifications such as PMP, CCNA/CCNP, or ITIL Foundation. Experience in the automotive or manufacturing industry, or with Japanese companies. Familiarity with delivery and reporting tools such as ServiceNow, Jira, Microsoft Project, or Power BI. Position Type/Expected Hours of Work: Onsite work environment Contract to Hire position

Pay Range: $55.00hr - $60.00hr Job Overview: Our client is seeking a Salesforce Technical Product Owner (TPO) to drive product vision, strategy, and execution for Salesforce-based business solutions. The ideal candidate will bridge business and technology teams, translate business needs into scalable Salesforce solutions, and prioritize product backlogs to maximize business value. Key Responsibilities: Define and communicate product vision, roadmap, and business objectives for Salesforce initiatives. Partner with business stakeholders to gather, analyze, and prioritize requirements. Manage and own the product backlog, user stories, acceptance criteria, and sprint priorities. Collaborate with Salesforce Architects, Developers, QA teams, and UX stakeholders to deliver solutions. Translate complex business requirements into technical specifications and actionable user stories. Drive Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives. Ensure Salesforce solutions align with business goals, user experience, scalability, and compliance requirements. Evaluate product performance using KPIs and user feedback to drive continuous improvement. Work closely with release management and change management teams for successful deployments. Act as the primary liaison between business users and the development team. Required Skills & Qualifications: Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field. 8+ years of IT experience with 3+ years as a Product Owner or Product Manager in Salesforce ecosystems. Strong experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, or Revenue Cloud. Proven experience in Agile and Scrum delivery environments. Strong understanding of Salesforce platform capabilities, integrations, APIs, Flows, and Lightning Experience. Experience writing epics, user stories, and acceptance criteria, as well as managing product backlogs. Strong stakeholder management, communication, and analytical skills. Ability to balance business priorities with technical constraints. Preferred Qualifications: Salesforce certifications such as Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder. Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager certification. Experience with Data Cloud, Agentforce, Einstein AI, CPQ, or MuleSoft. Exposure to enterprise integrations and digital transformation programs. Key Competencies: Product Strategy & Roadmap Management. Backlog Prioritization. Stakeholder Management. Salesforce Platform Expertise. Agile Product Ownership. Requirement Management. Data-Driven Decision Making. Business Process Transformation. Nice to Have: Experience in Telecom, Banking, Retail, or Healthcare domains. Knowledge of AI-driven Salesforce capabilities, Generative AI, and Agentforce. Experience managing global teams and large-scale Salesforce transformation programs. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $59.35hr - $77.03hr Job Overview: We are seeking an experienced Microsoft Purview Engineer to design, implement, configure, and operate enterprise data security, information protection, compliance, and data governance solutions using Microsoft Purview. The engineer will translate enterprise data protection and governance requirements into scalable technical solutions across Microsoft Fabric, Azure, cloud, endpoint, and enterprise data environments. The role partners with cybersecurity, data, cloud, Fabric, Microsoft 365, architecture, legal and compliance, application, and business teams to protect sensitive information while enabling secure data use, analytics, Microsoft Fabric, and enterprise AI adoption. Major Responsibilities: Design, configure, deploy, and support Microsoft Purview capabilities across enterprise environments. Engineer solutions for information protection, sensitivity labeling, Data Loss Prevention (DLP), data classification, and data security posture management. Configure sensitive information types, classifiers, labels, policies, and related data protection controls in Microsoft Fabric. Develop and maintain enterprise standards, configurations, operating procedures, and support documentation. Troubleshoot complex Purview configuration, policy, integration, and operational issues. Automate repeatable administration, monitoring, and engineering activities where appropriate. Design and implement DLP policies for Microsoft Fabric and other supported enterprise environments. Implement and maintain enterprise sensitivity labels and information-protection policies in Microsoft Fabric. Support Client and classification of sensitive information using Sensitive Information Types and classifiers. Analyze policy matches, exceptions, false positives, and business impact; tune controls to improve effectiveness. Collaborate with application owners, data owners, and data stewards to remediate identified data-protection risks. Implement and support Microsoft Purview Data Map and Unified Catalog capabilities. Configure scanning and metadata Client across supported enterprise data environments. Support data cataloging, business metadata, classification, lineage, data domains, and governance processes. Work with data owners and stewards to improve data discoverability, ownership, quality, and governance. Implement role-based access aligned with least-privilege principles. Engineer and support Purview capabilities that improve visibility into sensitive-data exposure and risk. Support Data Security Posture Management and collaborate with security teams on remediation. Support Insider Risk Management, Audit, and data-security investigation requirements where applicable. Develop monitoring and reporting for policy coverage, data exposure, control effectiveness, and remediation status. Partner with cybersecurity teams during investigations involving sensitive enterprise information. Configure and support Client, Audit, Data Lifecycle Management, Records Management, and Compliance Manager based on organizational requirements. Partner with Legal, Cybersecurity, Privacy, Records Management, and Compliance teams to translate requirements into technical configurations. Support retention, records, and information lifecycle requirements. Produce technical documentation and evidence for governance, audit, and compliance processes. Support secure enterprise adoption of AI applications and AI agents through appropriate Purview data-security controls. Identify sensitive-data exposure and oversharing risks associated with enterprise AI use. Work with AI, cybersecurity, identity, application, and data teams to establish reusable data-protection patterns for AI solutions. Evaluate evolving Purview capabilities applicable to AI data security and incorporate approved capabilities into enterprise architecture. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Data Engineering, or a related discipline, or equivalent relevant experience with 6+ years of relevant experience. Strong hands-on experience with Microsoft Purview, Microsoft Fabric, Microsoft 365 security and compliance technologies, data governance, or enterprise data security. Demonstrated Azure + Purview + Fabric/OneLake experience. Advanced hands-on expertise implementing Microsoft Purview solutions in large enterprise environments. Ability to independently design complex Purview solutions and translate security, governance, and compliance requirements into technical architectures. Experience with Microsoft Fabric, OneLake, Azure Data Lake, Azure SQL, and related enterprise data platforms. Experience implementing or supporting Information Protection, sensitivity labels, DLP, data classification, retention, or related capabilities. Strong understanding of Microsoft Azure, Microsoft Fabric, and Microsoft 365. Ability to lead technical initiatives, solution designs, implementation patterns, and production deployments. Ability to mentor engineers and establish engineering standards and implementation practices. Ability to evaluate emerging Purview capabilities and recommend enterprise adoption approaches. Experience troubleshooting complex enterprise security or data-governance configurations. Understanding of data governance, privacy, security, and information lifecycle concepts. Strong analytical, documentation, communication, and stakeholder-management skills. Ability to lead complex technical workstreams and coordinate delivery with multiple application and platform teams. Demonstrated technical leadership across multidisciplinary teams. Preferred Qualifications: Microsoft Purview implementation experience in a large global enterprise. Experience with Microsoft Entra ID and Azure security. Experience with PowerShell, APIs, scripting, and configuration automation. Experience with enterprise data catalogs, metadata management, lineage, and governance. Experience with DLP, sensitivity labels, retention policies, eDiscovery, Insider Risk Management, and Data Security Posture Management. Knowledge of cybersecurity frameworks and regulatory or compliance requirements relevant to large enterprises. Experience securing data used by generative AI, Microsoft 365 Copilot, retrieval-augmented generation applications, or enterprise AI agents. Relevant Microsoft security, compliance, Azure, or data certifications. Preferred Certifications: Microsoft Certified: Fabric Analytics Engineer Associate. Microsoft Certified: Information Security Administrator Associate. Microsoft Azure certification. CISSP, CCSP, or CISM. Key Competencies: Microsoft Fabric. Data Security & Information Protection. Data Loss Prevention. Data Governance & Catalog. Sensitivity Labeling & Classification. Data Security Posture Management. Microsoft 365 Security & Compliance. Azure Data & Cloud Security. eDiscovery & Information Lifecycle. AI & Copilot Data Security. Automation & Engineering. Technical Leadership. Cross-functional Collaboration. Microsoft Purview Engineering. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $46.00hr - $51.00hr Job Overview: An L3 GCP Network Engineer is a senior engineer responsible for designing, implementing, and optimizing complex network architectures on GCP, and acting as the final escalation point for critical issues. Key Responsibilities: Design and architect secure, highly available, and scalable GCP network topologies including multi-VPC, hub-and-spoke, Shared VPC, hybrid, and multi-cloud connectivity. Lead implementation of advanced networking including Cloud Interconnect, Cloud VPN topologies, global and regional load balancing, Cloud Armor policies, Private Service Connect, VPC peering, and custom route designs. Own end-to-end network security posture in GCP in partnership with security teams, covering firewall strategies, segmentation, zero-trust patterns, DDoS protection, perimeter, and egress controls. Serve as L3 escalation for complex production incidents, performing deep packet, routing, and performance analysis, while driving root cause analysis and long-term fixes. Define standards, patterns, and best practices for GCP network designs, address planning, naming, tagging, and connectivity models. Drive automation and Infrastructure as Code for networking using Terraform, Deployment Manager, CI/CD for network changes, and policy-as-code. Mentor L1/L2 engineers, review designs and changes, and provide training on GCP networking. Work with architects and stakeholders to align network designs with business, security, and compliance requirements, such as data residency and regulatory constraints. Evaluate new GCP networking features and third-party solutions, build Proofs of Concept (PoCs), and create adoption roadmaps. Typical Requirements: 5 8+ years of network engineering with strong experience across routing, switching, firewalls, and large-scale networks, along with substantial hands-on GCP networking. Deep knowledge of routing protocols and enterprise networking concepts, including BGP, OSPF/IGP, VRFs, MPLS or SD-WAN concepts, VPN, QoS, and high availability. Proven experience designing and operating production GCP networks or equivalent cloud systems at scale, including hybrid connectivity and multi-region architectures. Strong experience with automation and Infrastructure as Code (IaC) tools such as Terraform, Ansible, and pipelines for network deployments. Certifications strongly preferred: Google Professional Cloud Network Engineer, Professional Cloud Architect, CCNP/CCIE, or equivalent senior networking credentials. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Salary Range: $85,409 - $111,031 Hampton Roads Transit is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This position is located in the Hampton Roads, VA offices and requires on-site presence. Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. In addition to rewarding careers and professional development opportunities, we offer unmatched benefits and competitive wages in a stimulating environment that will provide you with the flexibility and training tools to grow. The ERP HRMS System Administrator primary responsibility will be to provide support for the system configuration, upgrade, security administration, change management, monitoring, auditing and integrations for Hampton Roads Transit's Workday HRMS system components. The HRMS System Administrator will also be responsible for working with team to design, test and implement Workday technical solutions to support needed integrations, reporting, forms, and customizations as defined by business requirements. Essential Job Functions: (Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.) Manage all levels of system administration support for all Workday HRMS Manage release management and change management processes. Manage upgrade/update Coordinate and perform database Monitor and communicate maintenance Monitor performance HRMS Deploy and manage developer Assist to maintain, and test system configurations and Manage and maintain system integrations to other internal and external Assist to maintain software licenses, user access and security Provide as needed support for troubleshooting and remediation of technical Manage and coordinate with Microsoft through to resolution raised system Assist with administrative support for other ERP Assist with development and reporting efforts in Workday's HRMS system. Work with functional and technical teams to understand and gather requirements to design and develop modifications and extensions to HRMS system. Use of Workday HRMS development and reporting tools to design, develop and test customizations, integrations, and Create requested documentation supporting system design, development, and Perform maintenance and development work in a manner that is consistent with company standards and Other related tasks to ensure on-going secure and supported Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures. Performs all other duties as assigned. Required Knowledge, Abilities and Skills essential to Job Functions: Technical experience in Workday's HRMS Systems Administration, Configuration and Development. Workday Technical functional knowledge in one or more of following areas: HR, Payroll, Benefits, Recruiting or Time Reporting Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills. Experience with printer configuration support check printing. Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment. Ability to mentor team members and transfer knowledge to others Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi- tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks. Required Software Knowledge and Skills essential to Job Functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated. Software applications: Working knowledge of Microsoft Windows products (Excel, Word, Access) Safety Responsibility: Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department. Training and/or Education: BS in Computer Science, Management Information Systems, Information Systems or Related Technical Field Required Experience: Utilizing Workday's HRMS system the following: 3+ combined years' experience as Workday HRMS System Administrator 3+ years of proven expertise in system auditing for Workday HRMS solution 3+ years' experience with set-up and managing integrations for Workday HRMS solution. 3+ years of proven expertise in user authentication, user authorization and data security 3+ years of proven development (or application extension) expertise. 3+ years proven experience creating and updating custom reports utilizing latest Workday HRMS reporting tools. 4+ Superior Technical proficiency with SQL for reviewing data, troubleshooting, developing user reports, and testing/validating source system Licenses or Certificates: Possess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence). Special Requirements: This position is classified as essential personnel. FLSA Status: Exempt Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires high-speed operation of keyboard devices. Also requires lifting and transferring of computer equipment as needed. Unusual Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis.

Job Description Title: Sr. MS 365 Systems Engineer / Architect Location: Hybrid / Irvine, CA Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: We are seeking a senior-level Microsoft 365 Systems Engineer / Architect. In this role, you will act as the principal technical authority for our cloud infrastructure, driving advanced optimization, security remediation, and operational governance across our entire cloud-native Microsoft 365 ecosystem. The ideal candidate is an expert in cloud architecture who can evaluate our existing tenant, enforce zero-trust security controls, optimize modern device management via Intune, and implement thorough compliance policies. Responsibilities: Cloud Identity & Access Governance Audit and optimize the core Microsoft Entra ID configuration, reinforcing enterprise best practices for cloud-only identity structures. Architect and implement robust Conditional Access Policies (CAPs), deploy phishing-resistant Multi-Factor Authentication (MFA), and configure Entra ID Protection policies. Standardize global administrative roles using Privileged Identity Management (PIM) and configure secure external collaboration settings. Endpoint Management & Cloud Deployment Design and deploy enterprise configuration, compliance, and application protection profiles within Microsoft Intune across Windows, macOS, and mobile operating systems. Streamline hardware provisioning infrastructure using cloud-native deployment methods including Windows Autopilot and Apple Business Manager. Set up automated patch management via Windows Update for Business and establish standardized security baselines. Collaboration, Messaging & Content Compliance Review and maximize the performance, structural organization, and sharing configurations of Exchange Online, SharePoint Online, and Microsoft Teams. Configure Microsoft Purview Data Loss Prevention (DLP) rules, sensitivity labels, and retention schedules to safeguard intellectual property. Enforce robust tenant governance models including Microsoft Teams lifecycle automation, guest access reviews, and application permission policies. Security Engineering & Documentation Systematically remediate tenant vulnerabilities to improve the organization's overall Microsoft Secure Score and security posture. Configure comprehensive audit logs, alert notifications, and diagnostic data integrations with core security monitoring systems. Author technical as-built architecture manuals, governance charters, and clear operational runbooks to ensure an effective handover to internal IT personnel at project conclusion. Qualifications: Experience Profile: Minimum 8+ years of enterprise systems engineering experience, with at least 5+ years dedicated strictly to cloud-native Microsoft 365 infrastructure and architecture design. Cloud-Only Specialization: Proven mastery managing pure cloud environments with zero hybrid constraints (no local Active Directory, no hybrid Exchange servers, and no write-back dependencies). Identity & Access Management: Expert-level knowledge of Microsoft Entra ID governance, Conditional Access design parameters, and identity boundary security. Unified Endpoint Management: Extensive experience engineering worldwide device fleets using Microsoft Intune, provisioning workflows, and custom app deployments. Information Governance: Direct hands-on proficiency executing data protection policies via Microsoft Purview, records management, and discovery engines. Automation Engineering: Strong PowerShell scripting skills utilizing the native Microsoft Graph SDK and modern API endpoints to automate tenant configuration management. Preferred Certifications Microsoft Certified: Microsoft 365 Enterprise Administrator Expert MCSA, MCSE Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume. To learn more about Ekman Associates, Inc. please visit our website at .

Pay Range: $51.00hr - $56.00hr Job Overview: Our client is seeking an experienced Onsite Enterprise Content Management (ECM) Lead to direct the architecture, strategy, and technical governance of enterprise content environments. The ideal candidate will serve as a Subject Matter Expert (SME) for OpenText Documentum D2, while maintaining a solid working knowledge of Microsoft SharePoint to drive cross-platform integrations, data migrations, and seamless document workflows. Operating onsite, the candidate will bridge the gap between engineering teams, IT infrastructure, and business stakeholders, ensuring high system availability, strict data governance, and efficient document lifecycle management across the enterprise. Responsibilities: Lead the end-to-end lifecycle strategy for enterprise content, including document taxonomy, metadata schemas, retention schedules, and access control models. Serve as the primary onsite technical authority and SME for OpenText Documentum D2 configurations, user interface customizations, and lifecycle rules. Architect and maintain seamless integration touchpoints between Documentum D2, Microsoft SharePoint, Enterprise Asset Management (EAM) platforms, and engineering design tools. Drive project-to-asset digital handovers, ensuring thousands of technical drawings, submittals, and vendor documents transition smoothly into active operations. Configure and tune Documentum D2 applications using D2-Config, managing creation profiles, property sheets, taxonomies, lifecycles, and auto-naming/numbering rules. Oversee Identity Access Management (IAM) permissions, security groups, ACLs, and auditing rules to maintain compliance with corporate security standards. Perform routine system monitoring, diagnostic audits, and performance tuning to eliminate infrastructure capability gaps and guarantee zero data disruption. Direct data mining, ETL pipelines, and bulk content ingestion into Documentum repositories using Hexagon SPF or native migration utilities. Oversee and optimize Microsoft SharePoint document libraries, metadata structures, and site architectures to support team collaboration and operational workflows. Establish and maintain cross-platform synchronization and reference frameworks between SharePoint environments and Documentum repositories. Assist business units in migrating legacy file structures and siloed content repositories into structured SharePoint or Documentum solutions. Provide hands-on onsite support, troubleshooting complex application constraints for local and remote engineering, operations, and leadership teams. Partner with project managers, systems analysts, and network engineering leads to align digital execution plans with long-term business goals. Develop standard operating procedures (SOPs), user manuals, and training materials, leading training sessions to drive user adoption across operating units. Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. 7+ years of hands-on experience in Enterprise Content Management, with 4+ years of specialized experience configuring and administering OpenText Documentum D2 (v16.x / v20.x or higher preferred). 3+ years of working knowledge with Microsoft SharePoint (Online / On-Premises), including document library setup, metadata columns, view management, and basic workflow integration. Strong command of master data management (MDM), asset-tagging schemas, XML/JSON configurations, and SQL database structures. Proven track record leading technical teams, managing third-party software vendor relations, and directly supporting onsite business users in fast-paced or industrial environments. Preferred Qualifications: Hands-on experience integrating ECM tools with Enterprise Asset Management (EAM) platforms (e.g., IBM Maximo, SAP PM/MM). Background supporting capital projects, EPC frameworks, or mission-critical industrial environments (e.g., Energy, Manufacturing, Utilities). Familiarity with engineering document control standards (P&IDs, Single-Line Diagrams, Submittals, RFIs, and Change Orders). Certified OpenText Documentum Administrator or Microsoft SharePoint / M365 Certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.