80 jobs found

Job Description Job Description Onsite Data Center Operations - Lees Summitt, MO 1 year assignment Projected Start Date - ASAP Candidates must be US Citizens to obtain security clearance Please no third party inquiries. Thank you. 4 plus year experience Core Infrastructure Management Install, cable: Servers, storage systems, and racks Network equipment (switches, routers, firewalls) Perform hardware upgrades, replacements, and decommissions Cable management (fiber and copper patching) Rack and stack equipment for new customer deployments Patch firmware and systems where applicable Experience needs to include troubleshooting and repairing and maintaining: Server Hard Drives, Power supplies, BIOS configurations, RAID configurations, Blade Enclosures Customer Support (Key in Multi-Customer DCs) Provide remote hands services, such as: Rebooting servers Swapping drives or cables Checking indicator lights or console output Change Management & Documentation Follow strict change control processes Maintain accurate documentation: Rack layouts Network diagrams Asset inventory Log all work performed for auditing and compliance Vendor & Hardware Coordination Work with vendors for: Hardware repairs (RMA) Maintenance contracts Schedule and supervise third-party work IT Asset Management & Inventory Maintain accurate inventory of all IT assets: Servers, networking equipment, storage devices Customer-owned vs. provider-owned hardware Tag and label equipment with asset IDs and customer identifiers Track asset locations (rack, cabinet, cage level) Ensure proper disposal or recycling of retired equipment (following compliance standards) Receiving & Logistics Receive, inspect, and log incoming equipment shipments Verify contents against purchase orders or customer requests Coordinate staging of equipment before deployment Manage shipping and returns (RMAs) Documentation & Asset Tracking Systems Update and maintain asset management systems (e.g., CMDB, DCIM tools) Record: Serial numbers MAC addresses Warranty details Ownership (customer-specific tracking is key in multi-tenant DCs) Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description Job Description AbelCine, a premier provider of equipment and technology solutions for the broadcast, production, and new media industries, is seeking experienced AV Technicians to join our freelance crew roster in support of a corporate client in New York City. This opportunity is well-suited for technically skilled professionals with hands-on Cisco and Crestron experience who can independently manage AV systems while delivering exceptional, white-glove technical support to C-suite executives and other senior-level stakeholders. Key Responsibilities Operate and troubleshoot corporate AV systems, including Cisco codecs and Crestron switchers Provide technical support for executive meetings, presentations, and corporate events Set up and mic presenters using lavalier microphones Manage laptop connections, swap presentation sources, and troubleshoot connectivity issues Switch between PowerPoint presentations and manage presentation content Monitor and adjust audio levels throughout meetings and events Diagnose and resolve AV and technical issues in real time to minimize disruptions Provide general production and technical support to ensure meetings and events run smoothly Deliver professional, responsive, and discreet service to executives, clients, and other stakeholders Requirements for a successful candidate Demonstrated hands-on experience with Cisco codecs and Crestron switchers Previous experience in corporate AV, broadcast, live events, or a similar technical production environment Proficiency in microphone setup, audio level management, presentation switching, and laptop/source management Strong troubleshooting and problem-solving skills, with the ability to work independently under pressure Excellent communication and interpersonal skills, with a polished, professional demeanor Ability to deliver high-touch, white-glove support to C-suite executives and senior-level clients Strong organizational skills, attention to detail, and the ability to anticipate client needs Ability to work independently while collaborating effectively with clients and production teams Flexibility to accept assignments based on client needs and availability Physical Effort Prolonged periods of standing and walking during meetings and events Dexterity to operate AV equipment, presentation systems, and audio controls Ability to transport and handle AV equipment as needed Ability to remain focused while monitoring multiple technical systems and responding to issues in real time Engagement Details Engagement: Temporary Start Date: As needed End Date: Ongoing; assignments offered based on client needs Location: Onsite - New York, NY Schedule: As needed, based on client requirements Compensation Range: $680 per 8-hour day - $1,000 per 10-hour day, to be discussed At AbelCine, we believe in fostering a diverse, inclusive, and collaborative work environment. We are committed to equal-opportunity hiring and value a team that brings a range of perspectives, skills, and experiences to our company. Powered by JazzHR DI7tfJqLXu

Job Description Job Description Onsite Data Center Operations - Lees Summitt, MO 1 year assignment Projected Start Date - ASAP Candidates must be US Citizens to obtain security clearance Please no third party inquiries. Thank you. 4 plus year experience Core Infrastructure Management Install, cable: Servers, storage systems, and racks Network equipment (switches, routers, firewalls) Perform hardware upgrades, replacements, and decommissions Cable management (fiber and copper patching) Rack and stack equipment for new customer deployments Patch firmware and systems where applicable Experience needs to include troubleshooting and repairing and maintaining: Server Hard Drives, Power supplies, BIOS configurations, RAID configurations, Blade Enclosures Customer Support (Key in Multi-Customer DCs) Provide remote hands services, such as: Rebooting servers Swapping drives or cables Checking indicator lights or console output Change Management & Documentation Follow strict change control processes Maintain accurate documentation: Rack layouts Network diagrams Asset inventory Log all work performed for auditing and compliance Vendor & Hardware Coordination Work with vendors for: Hardware repairs (RMA) Maintenance contracts Schedule and supervise third-party work IT Asset Management & Inventory Maintain accurate inventory of all IT assets: Servers, networking equipment, storage devices Customer-owned vs. provider-owned hardware Tag and label equipment with asset IDs and customer identifiers Track asset locations (rack, cabinet, cage level) Ensure proper disposal or recycling of retired equipment (following compliance standards) Receiving & Logistics Receive, inspect, and log incoming equipment shipments Verify contents against purchase orders or customer requests Coordinate staging of equipment before deployment Manage shipping and returns (RMAs) Documentation & Asset Tracking Systems Update and maintain asset management systems (e.g., CMDB, DCIM tools) Record: Serial numbers MAC addresses Warranty details Ownership (customer-specific tracking is key in multi-tenant DCs) Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description Job Description Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Test and Reliability Engineering Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Test and Reliability Engineering Department as needed. Responsibilities Interface with customers and internal cross-functional teams to root cause hardware issues to the component level Perform engineering investigations of significant customer field and line escalations related to hardware issues Monitor test failure trends in NPI and provide corrective actions to improve production test yields Design and develop debug tools to improve debug process and efficiency Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting Support internal communications of techniques and processes for WW RMA & Service Centers Drive "best practices" across WW Operational, RMA & Service Sites Program manage CSP/Enterprise account Reliability requirements Facilitate Reliability strategy discussions Other duties as assigned Qualifications Bachelor's or Master's degree in electrical or computer engineering required Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required Experience in hardware/firmware/software development and test methodologies preferred Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

Job Description Job Description Job Title: AV Technician Location: Washington, DC Type: Contract Compensation: $36.80 Work Model: Onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain Public Trust (or higher if required) Overview This is an onsite Audio Visual (AV) and Video Teleconferencing (VTC) support role responsible for maintaining conference room technology, supporting live events, and ensuring seamless collaboration experiences across Microsoft Teams, Webex, and other AV platforms. Responsibilities Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms. Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements. Troubleshoot front-end AV/VTC hardware and software issues and restore services with minimal disruption. Perform routine readiness checks to ensure monitors, microphones, conference phones, and related room systems remain fully operational. Provide user-facing support for collaboration tools, including Webex and Microsoft Teams. Field and resolve user questions on AV/VTC usage, meeting startup, content sharing, and audio/video performance. Support conference and hybrid meeting connectivity and coordinate escalations for unresolved issues. Communicate service updates and usage guidance to end users to improve collaboration outcomes. Support production of live events, including town halls, commission meetings, and other high-visibility sessions. Execute live video/audio support activities and assist with webcast or streaming operations. Coordinate with internal stakeholders and third-party providers for services such as captioning and interpretation support. Perform post-production editing for recorded events and deliver high-quality final media outputs. Conduct training sessions on selection, use, and design of audiovisual materials and presentation equipment. Develop manuals, workbooks, and user-facing reference materials to support AV/VTC operations. Create practical job aids for common room technologies and collaboration workflows. Capture recurring issues and recommend process improvements to strengthen AV/VTC service delivery. Requirements Citizenship/Work Authorization: Must meet contract requirements. Clearance: Ability to obtain and maintain Public Trust (or higher if required). Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering). Minimum of 5 years of experience providing front-end AV/VTC support in enterprise or government environments. Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment. Demonstrated skills and knowledge to operate AV/VTC systems, including live broadcasts and post-production editing. AV/VTC system operation and troubleshooting across conference rooms, auditoriums, and multipurpose spaces. Webex and Microsoft Teams support for meetings and collaboration. Live broadcast, streaming/webcast support, and post-production video editing. End-user training delivery and development of manuals, texts, and workbooks. Preventive AV equipment management, issue triage, and service restoration. Experience supporting federal agency executive events, hearings, or public-facing broadcast sessions (preferred). AVIXA CTS certification (CTS-I or CTS-D preferred). Experience coordinating live captioning and sign-language interpretation support (preferred). Familiarity with ITSM/ticketing workflows (e.g., ServiceNow) and SLA-driven support in PWS-aligned environments (preferred). Experience with AV refresh, upgrade, and modernization efforts in secured environments (preferred). AVIXA CTS, CTS-I/CTS-D (preferred). Dante Level 1 or Level 2 when supporting Dante-based audio transport environments (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description National Technology Integrators is searching for a technician that specializes in the installation, programming, commissioning and service of audio, video and acoustic systems for commercial and government facilities. Audio Visual Technician will perform the onsite installation of audio/video systems and must possess the following skills. Technician needs to be skilled and have A/V integration experience (min. 3+ years). Be knowledgeable in all phases of systems integration, capable of working independently, able to effectively interface with client and other trades. (CTS or CTS-I Certification is a plus.) Have extensive knowledge of: signal flow, cabling, signal types, connections and terminations, rigging and drawings Possess good AV troubleshooting skills and have the ability to resolve complex issues with detailed AV and control systems - using site documentation and diagrams. Perform commercial, onsite audio/video equipment installation, including low voltage wiring installation, terminations, organized equipment rack wiring, programming, testing, as well as the ability to determine structural installation of speakers, displays, screens and projectors. Ability to work on man lifts and high locations. Maintain a clean driving record. Willingness to travel around the DC Metropolitan Area and to the Gaithersburg Warehouse (Required) Benefits: Health/Welfare insurance Paid time off Professional development assistance Schedule: 8 - 9 hour shift Monday to Friday Education: High school or equivalent (Required) Experience: Commercial AV Installation: 3+ years (Required) License/Certification: CTS (Preferred) Driver's License (Required)

Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details

Job Description Job Description The Opportunity: Federal Sherpa is uniquely positioned to support the United States Army's Mission Command Training Program (MCTP) at Fort Leavenworth, KS by delivering strategic program and project management expertise tailored to MCTP. Leveraging a team of seasoned professionals-including U.S. Army veterans and former senior government executives-we provide mission-focused solutions that enhance War Fighter Exercises and SRM-aligned training. Our commitment to integrity, performance, and innovation ensures that operational forces are equipped to execute unified land operations and respond effectively to domestic crises, reinforcing the Army's readiness and command capabilities. Location: Onsite - Mission Command Training Program (MCTP) - Fort Leavenworth, KS Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. As an AV technician you manage and provide oversight of the audiovisual (AV) and video teleconferencing (VTC) for an Operations Group at the Mission Command Training Program (MCTP) at Fort Leavenworth, KS. You also interact with the training audience to digitally document their progression through the operations process. Your role will involve collaborating with a team of AV/VTC technicians to support national security missions. You'll assist with setup, operation, and teardown of video-related equipment for exercises and events. Additionally, you'll contribute to maintaining personnel readiness by documenting training audience activities and by participating in training and professional development activities. Audiovisual and video teleconferencing support: • Provide high-level support and troubleshooting for all VTC and AV technology, including setup, configuration, and maintenance. Act as a technical point of contact for commanders and other senior leaders regarding video conferencing and event support. Ensure smooth integration of VTC sessions with other mission command information systems for briefings, After Action Reviews (AARs), and other command presentations. • This includes planning, coordinating, and executing all video support requirements for Warfighter Exercises (WFXs) and other high-level command training events, to include . The team lead ensures all AV/VTC systems, including webcasting and streaming capabilities, are fully operational and troubleshoot complex issues to minimize training disruption. Responsibilities: Team support and collaboration: • Work closely with a team of AV/VTC technicians, assisting with scheduling and performance tasks. • Participate in the setup, operation, and teardown of all video-related equipment for exercises and events. • Contribute to personnel readiness by engaging in training and professional development to maintain proficiency in all relevant systems. • Audiovisual and video teleconferencing support: • Provide high-level support and troubleshooting for all VTC and AV technology, including setup, configuration, and maintenance. • Serve as a technical point of contact for commanders and other senior leaders regarding video conferencing and event support. • Ensure seamless integration of VTC sessions with other mission command information systems for briefings, After Action Reviews (AARs), and other command presentations. • Streaming and webcasting operations: • Assist the team in operating and maintaining advanced webcasting and streaming video systems to disseminate information during exercises. • Support troubleshooting of complex streaming issues, ensuring quality video and audio delivery for remote participants and observers. Equipment management: • Provide demonstrated expertise in operating and maintaining VTC codecs, VTC enterprise components, and video streaming appliances. • Utilize strong knowledge of and experience with Cisco, Tandberg, and Polycom products to support VTC systems. • Manage equipment inventory, conduct preventative maintenance, and coordinate with vendors for repairs and upgrades. • Exercise planning and coordination: • Participate in Joint Exercise Life-Cycle (JELC) planning conferences to coordinate technical requirements with military and contractor stakeholders. • Plan and prepare all AV/VTC capabilities to meet demanding exercise timelines, often in dynamic, fast-paced environments. Regulatory compliance: • Ensure all activities and procedures comply with current Army and Joint regulations and publications applicable to VTC and AV support. • Problem-solving and issue resolution: • Serve as the primary escalation point for all Operations Group technical issues related to video and audio systems during exercises and events. • Lead the diagnostics and resolution of complex technical problems, often under high-pressure conditions. • Ensure quality of A/V products to outstations, to include audio and visual feeds, slides, and other products as directed by the government. This position may require access to restricted facilities. Due to the nature of work performed within those facilities, U.S. citizenship is required. Join us. The world can't wait. Qualifications: • Training/education in video production or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. • Minimum of five (5) years of related experience in the support and troubleshooting of videoconferencing and audiovisual technology. • Extensive knowledge with demonstrated experience in Webcasting and Streaming Video systems using today's latest technology. • Experience working in a dynamic environment and producing quality work under demanding timescales. • Strong knowledge with demonstrated experience operating and maintaining VTC Codecs, VTC Enterprise components, and Video Streaming appliances. • Experience working with and troubleshooting Cisco, Tandberg, and Polycom products required for AAR VTC support. • Familiarity with all current Army and Joint regulations and publications applicable to this position prior to employment. • Must be a US Citizen and possess an active DoD Secret or higher security clearance. Clearance: (Used for ability to obtain a clearance or specific clearance requirements) Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Vetting: (Used for Public Trust or DHS suitability) Public Trust: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client; Public Trust determination is required. Powered by JazzHR nAy7m8jT7F

Job Description Job Description Description: PHD Services is seeking an Audio Visual and Facility Support Specialist to support corporate office environments and conference facilities. This position is responsible for maintaining, troubleshooting, and improving audio visual technology systems while also serving as a key onsite resource for facility support and workplace operations. The ideal candidate will have strong technical troubleshooting abilities, excellent customer service skills, and the ability to manage multiple priorities in a fast-paced corporate environment. This role requires a proactive individual who enjoys solving problems, supporting end users, and ensuring meeting spaces remain fully operational and ready for use. Job Responsibilities: Audio/Visual Support: Inspect, test, troubleshoot, and maintain conference room technology and audio visual systems. Support video conferencing platforms including Microsoft Teams, Zoom, and other collaboration tools. Diagnose and resolve issues involving displays, projectors, microphones, speakers, cameras, control panels, and presentation equipment. Perform preventative maintenance on conference room and meeting space technology. Maintain inventory or AV equipment, cables, adapters, batteries, and related accessories. Coordinate equipment repairs, replacements, and upgrades as needed. Assist with installation and configuration of new audio visual equipment and technologies. Provide onsite support for meetings, presentations, executive briefings, and corporate events. Set up and test equipment prior to meetings and events. Assist presenters with presentations, connectivity, and meeting technology. Monitor and support live events to ensure uninterrupted operation. Restore conference rooms and event spaces following meetings and events. Facility Support: Serve as an onsite resource for employees requiring facility-related assistance. Coordinate service requests and support workplace operational needs. Assist with small facility improvement projects and workspace technology initiatives. Support conference room readiness, workplace organization, and operational continuity. Coordinate with maintenance personnel, contractors, vendors, and facility teams as needed. Project and Technology Coordination: Recommend improvements and upgrades to conference room technology and collaboration systems. Assist with procurement and purchasing of audio visual equipment and related technology. Lead or support AV improvement projects, equipment deployments, and technology upgrades. Maintain documentation or equipment inventories, room configurations, and operational procedures. Coordinate with Information Technology, Facilities, and other support teams to maintain technology standards. Requirements: High school diploma or equivalent 3+ years of experience supporting audio visual systems, technology, facilities, or related technical environments. Strong troubleshooting and problem-solving abilities. Experience supporting conference room technology and video conferencing systems. Ability to prioritize multiple tasks and work independently. Strong communication and customer service skills. Valid driver's license.

Job Description Job Description We Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. How You Will Contribute The Philadelphia Museum of Art seeks a Senior Audio-Visual Technician to provide advanced hands-on support for live events, exhibitions, meeting spaces, and other museum activities while executing complex AV integration work across campus. This individual contributor operates, maintains, configures, installs, and optimizes AV systems and related infrastructure, while contributing to the technical design and implementation of integrated AV environments. Working with temporary and long-term installations, this role supports daily operations and executes higher-tier solutions involving control systems, signal routing, networked AV, and interoperable media technologies in support of the Museum's mission. Specifically, you will: Transport, assemble, operate, maintain, and perform advanced troubleshooting and repair on AV equipment and integrated AV systems. Provide advanced technical support for live events, programs, and presentations, including setup, operation, signal verification, system adjustment, and issue resolution for audio, video, projection, recording, streaming, and lighting systems. Install, configure, test, optimize, and commission AV equipment and subsystems for exhibits, meeting rooms, public event spaces, and other museum environments. Execute defined portions of AV integration projects, including equipment installation, cable terminations, rack integration, signal routing, endpoint configuration, and control system deployment. Contribute to the technical design and implementation of integrated AV systems by translating operational requirements into practical layouts, signal flow plans, and configuration decisions for museum applications. Configure and support network-based AV technologies and interoperable media systems, including DSP, control, audio transport, video distribution, and AV-over-IP environments, and troubleshoot issues across devices, signal chains, control systems, and network-connected endpoints. Assist in producing audio and video multimedia projects for exhibits, website, and social media content. Maintain accurate documentation of system configurations, equipment inventories, cable paths, device settings, and maintenance activities, and work with vendors, contractors, and internal stakeholders to support installations, repairs, and system improvements. Perform other duties as assigned. Your background and experience include: Excellent technical knowledge of presentation systems, video recording, interactive kiosks, videoconferencing, projection, audio reinforcement, and other AV technologies, with a strong working knowledge of IT systems. Extensive hands-on experience troubleshooting AV equipment and integrated systems in live event, gallery, or production environments. Experience installing, configuring, testing, optimizing, and supporting AV systems, including DSP, control, switching/routing, streaming, videoconferencing, and network-connected endpoints. Demonstrated ability to contribute to AV integration design and execution, including interpreting requirements, supporting equipment selection, implementing defined workflows, and diagnosing issues involving addressing, connectivity, device communication, and signal transport. Knowledge of audio and video production and editing hardware/software including Adobe Premiere, plus desktop presentation software such as Microsoft PowerPoint and Apple Keynote. Strong customer service, communication, and project coordination skills, with the ability to prioritize, work with vendors, and execute tasks under deadline pressure. A commitment to maintaining and expanding related skillsets is required. AVIXA CTS certification desired; advanced manufacturer or platform certifications are a plus. Position and Compensation Details The hourly rate for this position is $30.00 This position is Full-Time, Non-Exempt, and 35 hours per week. This position is part of the AFSCME Local 397 bargaining unit. This position reports to Audio-Visual Services Manager This position is required to be performed fully onsite at Philadelphia Museum of Art locations. Physical requirements: Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus Able to climb ladders and work on lifts up to 25 feet in height Able to move equipment up to 50 pounds up to 20 feet Able to position self to install equipment, including under furniture and in tight spaces Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums. Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest. Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences. Maintains confidentiality. Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: Free general admission to the museum for you and your immediate family Discounted guest tickets for admission Discounts on gift memberships Special staff tours and presentations from our curatorial and conservation teams Discounts at the museum restaurant, museum cafés, and museum retail and online stores We offer a comprehensive benefits package for employees including: Medical, dental, and vision benefits Fully paid short-term disability insurance, long-term disability insurance, and life insurance Health savings or flexible spending account program Retirement savings program with museum match Paid vacation, personal days, sick days, and holidays Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure. Powered by JazzHR gZiAZbaQZq

Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking an AV Technician to join our team! As the AV Technician, you will provide comprehensive AV support for all systems and equipment and act as a principal performer for onsite technical support. You will perform Preventive Maintenance Inspections (PMIs), update programs, software and firmware, and make any necessary adjustments, calibrations, and repairs to AV systems. Duties to include: Maintain AV systems, including all audio, video, and control components. Troubleshoot and resolve technical issues with AV systems, including diagnosing and repairing hardware and software issues. Utilize manufacturer software and hardware tools to maintain and troubleshoot AV Systems Collaborate with others to ensure that AV systems are integrated and working seamlessly with other technologies, such as videoconferencing, networking and security systems. Input detailed ticket notes and maintain trouble tickets through their lifecycle Gather and maintain inventories of AV systems and their individual components Stay up to date with industry trends and emerging technologies and make recommendations for new products or upgrades to existing AV systems. Requirements: Minimum of 3 years of experience in the maintenance and troubleshooting of audiovisual (AV) systems, preferably in a military or government environment. Clearance: Secret Certifications: AVIXA AV Technologist Certificate, Avixa CTS preferred Experience with AV control systems such as Crestron, Extron, and AMX. Must have experience using Crestron Toolbox Must have experience configuring Audio DSPs Strong knowledge of AV system design and installation principles Ability to diagnose and troubleshoot complex AV systems and equipment Excellent communication and interpersonal skills to provide high-quality customer service to end-users Ability to work with high-ranking military and government officials Ability to work independently and in a team environment, with minimal supervision. The ability to lift up to 50 lbs, climb ladders, and work at heights up to 20 feet Clean driving record and the ability to drive a company vehicle locally Benefits: The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.

Job Description Job Description Position Title: LEAD AV TECHNICIAN - MCLEAN, VA Pay 7 Pay Range: $26-$28/hr. At Waveguide, we build relationships. Whether it's your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how you apply your expertise to meet the moment's challenge. For three decades, we have brought long-range, strategic thinking to AV, IT and acoustics design and operations challenges, focusing not just on technology in the built environment, but also on how people, processes and places fit together to reflect the way people actually work, learn and play - no matter where they are in the life cycle of their technology journey. Our consultants are among the most qualified in the industry and have provided award-winning AV, IT and acoustics design services for some of the most well-known corporate, education, government and community clients worldwide, and our highly certified on-site technology hospitality advocates have become integral to the culture of global enterprises, tackling the daily technical and logistical challenges of our clients' meetings and events so they can focus on what matters most - their business. We are seeking passionate, creative thinkers who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients' most challenging questions. If that sounds like you, then you're looking for us, and we're looking for you. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Job Summary Join our team in McLean, VA! This is a Monday-Friday, onsite role supporting corporate audiovisual (AV) operations and delivering high-quality AV support in a professional business environment. The Lead AV Technician oversees the daily operation, coordination, execution, and support of the audiovisual systems and requirements of executive, educational, and routine meetings in a fast-paced, customer service focused conference center environment. Key Responsibilities: Oversees testing, maintenance, asset management, operation, and tear down of audiovisual (AV) and videoconference (VTC) equipment; (e.g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and operation of integrated AV systems). Provides best effort assistance to fulfill any audiovisual technical requirements as assigned. Provides a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventive maintenance schedules. Maintains the process used to create trouble tickets, customer issue resolution logs, and asset management. Executes all aspects of videoconference support including call set up, end user training, troubleshooting, and follow through on escalation of issues. Provides consultation and education to all levels of end users on presentation technologies. Troubleshoots audiovisual and videoconferencing related technology (various projectors, control systems, audio and videoconferencing). Maintains conference room integrity. Performs regular preventive maintenance checks (e.g., either report or address issues such as cable management issues, safety standards noncompliance, etc.). Escalates housekeeping and technical issues outside of AV and conferencing technology and applications to appropriate department. Maintains understanding of current and new presentation technology. Preferred Qualifications: High School diploma or equivalent a must Three to five years audiovisual technology management experience Three to five years AV and presentation technologies experience Three to five years customer service experience Thorough working knowledge of the operation and troubleshooting of AV and videoconferencing related technology Strong customer service and communications skills required Working knowledge of Microsoft Office (Word, Excel, Lync, PowerPoint, Outlook) Ability to facilitate tasks with internal and external staff to assure meeting and event success Understanding of normal business and office procedures Experience working in a fast paced university/conference center environment Self-motivated independent thinker A CTS certification by InfoComm Industry relevant training or technical courses a plus Basic familiarity with commercial/institutional building design and construction, including understanding of typical building systems (i.e. HVAC, electrical, lighting, building controls, security, etc.) Click here to Learn More about the Compass Story Associates at Waveguide are offered many fantastic benefits . Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. content/uploads/2023/08/2023_WageTransparency_Waveguide.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws , including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Waveguide maintains a drugfree workplace.

Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507

Job Description Job Description Description: The Dedicated Support Analyst I is a full-time onsite resource assigned to support one client. You must be located in or around the San Diego area currently. Working within a small team of other onsite dedicated technicians, the Dedicated Support Analyst I is responsible for maintaining and supporting the clients IT environment and end users. The Dedicated Support Analyst I is the primary contact for the client and ensures that service delivery aligns with company standards. This individual will have an in-depth knowledge of the client's environment with the desired goal of resolving reactive requests as efficiently as possible. To be successful in this position you must be an excellent communicator who can troubleshoot and investigate problems, prioritize escalations, and partner with people of varying technical backgrounds to deliver outstanding support and service. Efficient resolution of reactive outages with an excellent user experience is the primary objective of the Dedicated Support Analyst I. ROLES AND RESPONSIBILITES (Include the following but are not limited to) Provides technical assistance and a best-in-class experience for all IT requests raised by Client. Provides phone support and call routing as necessary. Assists onsite at various client locations around San Diego County as needed. Responsibilities include but are not limited to: Hardware (desktops, laptops, mobile devices, printers, multifunction devices, peripherals, and cables) installs, configuration changes, updates/upgrades, and troubleshooting. Software installs, configuration changes, updates/upgrades, and troubleshooting. Resolving service requests and incidents including but not limited to user onboards, offboards, active directory management, spam filter management/training, printer configurations, remote connectivity hardware/software support, password resets, M365 management. Diagnose and troubleshoot network related challenges ranging from Wi-Fi challenges to network outages. Coordinates appointments and onsites with end users as needed Documents time and interactions with end users using centrexIT's PSA while following defined standards and processes for opening and triaging tickets, entering time, communicating with client, and updating and closing tickets adhering to defined Service Level Goals (SLG's). Identifies requests that require projects, new services or a potential upgrade and escalates these opportunities to appropriate party to ensure quoting and implementation occurs in a timely manner Identifies Net New Revenue Executes recommended fixes, updates, or change controls where appropriate. Follows best practices as defined by vendor, manufacturer, or centrexIT defined processes. Process and Work Instruction creation, approval, testing, and adherence Turning "tribal knowledge" into a repeatable audit ready process for consistent execution of IT operations Works directly with vendors to resolve issues and manage 3rd party applications. Identifies and declares breakdowns within systems and processes. Communicate openly and authentically with internal team and client to ensure breakdowns are acknowledged and addressed in a timely manner and works towards a shared outcome ensuring the best possible user experience. Ensures safety and security of client and their data in accordance with required policies and procedures. Attends company, department and individual meetings and trainings as required. Responsible for reporting on defined KPI's, metrics and goals. Develops and maintains excellent client relationships. Onsite provisioning and deployment of new computers as well as the reprovision of existing computers. Assists, escalates, and consults with other team members as necessary to achieve company defined SLG's. Communicates with client as required: keeping them informed of ticket progress, notifying them of impending changes or agreed outages, and following up as necessary Respond promptly and professionally with client and fellow team members, keeping commitments or resetting expectations when necessary. Required to be in the On-Call Rotation in support of 24/7 client emergencies Performs other duties as assigned. STANDARDS FOR SUCCESS Accounts for 100% of time worked by documenting in centrexIT PSA Maintains 98% client satisfaction rating Follows up daily with client on each ticket they are assigned to Enters notes and time in centrexIT PSA no later than 24 hours after scheduled onsite Resolves and closes all assigned tickets within 7 days Responds to all assigned tickets within SLG standards Is on time and ready to work at the beginning of shift Always maintains a professional appearance Embodies centrexIT's core values of "Do IT with C.L.A.S.S." (Care, Leadership, Accountability, Service, and Speed) Requirements: Proficient in information technology regarding both hardware and software Proficient with Microsoft desktop operating systems Windows 8, 10 and 11 Experience with Microsoft server operating systems, specifically Server 2012, 2016, and 2019 Ability to administer Microsoft Active Directory and LDAP protocol, setup new users, security groups, group policies, and other admin AD functions. Understanding of file security management, shared drives, network drives, and their security permissions. Experience with Microsoft 365, Exchange Online, OneDrive, Azure AD. Familiarity with Meraki MDM Telephony proficiency a plus - desktop phone upgrades, modifications, activations, repairs and troubleshooting. Communication, Verbal - Speaks clearly and effectively; listens and gets clarification; responds well to questions. Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar. Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations. Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values. Team Builder - Balances team and individual responsibilities; works well in team environment. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Must be comfortable working in a fast-paced environment with shifting priorities with the ability to remain calm in stressful situations. Excellent customer service skills; compassionate and understanding. Ability to express both sympathy and empathy towards client. Must be a self-starter who is able to stay driven and motivated with little supervision while working at a consistent pace. Must be flexible, honest, and dependable Live Scan Required EDUCATION AND EXPERIENCE Associate degree (two-year college or technical school) Field of Study: IT or related technical field IT industry certifications specifically Microsoft, Cisco and CompTIA preferred At least 2 years of direct experience in IT industry Experience with an MSP a plus Preferred, experience in network / IT systems and troubleshooting steps Experience with multiple OS platforms: Windows, MAC OS, Linux, iOS and Android REASONABLE ACCOMMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. centrexIT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Job Description Travel Requirement This position supports the Cincinnati, OH territory and requires regular travel (up to 75%) including overnight stays, to client locations to install Edward Jones branch offices. You will drive a company-provided vehicle to complete on-site service calls throughout the local territory. Although the role is tied to the firm's headquarters in Maryland Heights, MO, you will not be required to travel there, except for one week of technical training shortly after your start date. This position is listed as Hybrid, but day-to-day work is primarily in the field within your designated territory (Cincinnati, OH). Essential Functions and Primary Duties Regular travel, including overnight stays, to client locations to install Edward Jones branch offices. Responsibilities include set-up of computers, printers, cabling, telephony systems, and other equipment. Lead and manage on-site installation activities, coordinating Field Service Technicians and overseeing contractors as needed. Accurately track work time, update task status in the online system, and document ticket resolutions. Follow escalation procedures to ensure timely resolution of issues. Comply with Asset Management protocols by documenting equipment movements, properly packaging/shipping returns, and maintaining shipping logs. Provide technical support with minimal disruption to client operations. Train clients on the use of new hardware and technologies. Maintain inventory of tools, parts, and vehicle stock to ensure readiness for client visits. Troubleshoot, repair, and upgrade telephony, computing, network, print, and AV hardware as business needs evolve. Install, maintain, and repair structured cabling in commercial settings, including cable management at end-user and network locations. Coordinate ETAs that align with client needs for maintenance, project, and IMAC activities. Monitor and manage ticket queues, assuming ownership of tickets as needed. Legally operate and maintain a company vehicle in compliance with company policies, including scheduling regular maintenance. Deliver excellent customer service at all times. Perform related project work as assigned. Preferred Qualifications Willingness to travel regularly to client locations, including air travel and long-distance driving. Skilled in troubleshooting, repairing, and upgrading a wide range of electronic voice, data, and AV hardware, including cabling and terminations. Ability to work independently to complete maintenance, projects, and IMAC calls efficiently. Provide coverage for other service areas when required. Maintain high speed internet access. Maintain residence in assigned territory. Carry a company issued cell phone and respond when called upon. 3 or more years of IT and/or field service experience OR one year as a Field Service Technician with CBIZ Network Solutions Minimum Qualifications Associate degree from accredited college or technical school Able to use all related computer hardware and software Able to use job-related handheld tools. Able to lift and/or move up to 100+ pounds of equipment. Must have good communications skills. Company Description CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed. Company Description CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed.

Job Description Job Description BRIEF DESCRIPTION: The Controls Engineer is a member of a team of electric and controls professionals, responsible for design, integration and testing of Schuler industrial control systems. This role places a heavy emphasis on the development and design of industrial press and automation controls. These controls projects are in general mission-critical and require a strong commitment to on-time delivery. Projects range from hardware modifications to complete equipment and system upgrades, including new electrical hardware, control PCs and PLCs, HMIs and integrated safety systems. Service and supporting roles, as outlined below, are also an integral part of this position. MAJOR DUTIES AND RESPONSIBILITIES: Hardware design and development Design and develop the layout of control systems including all required PLC, PC, HMI, safety, and communication hardware. Create bills of materials in Schuler's ERP system. Create hardware schematics and approval of finished schematics. Responsible for following and implementing all applicable standards and customer requirements, including local and national safety standards such as OSHA, ANSI, and CSA. Research and apply new technologies to improve Schuler's competitiveness. Service and supporting roles Support the Field Service Group in preparation of installations and updates. Provide troubleshooting assistance to Schuler field service technicians and engineers. Assist onsite installation if required. Occasional service calls may be required. Visit customers on occasional sales or project meetings. Perform as Project Manager on specific jobs based on assignment by the Service Engineering Manager. Support Customer Service Representatives in spare parts order processing by providing technical information. Interface with the customer as needed to resolve issues and technical concerns. Supports new machine sales with technical information when requested. REQUIREMENTS: Bachelor's degree preferred A minimum of three years of experience in designing industrial control systems, preferably in the field of hydraulic and mechanical power presses and press automation systems Knowledge in Allen Bradley RSLogix 5, 500, and Studio 5000 is a plus Knowledge in Siemens S7F, S5 is a plus Experience with industrial networking such as PROFIBUS, PROFINET, EtherNet/IP and EtherCat AutoCAD Electrical, E-Plan P8 Proficient user of Microsoft Office 2010 Familiar with ERP systems, preferably SAP. Ability to travel, nationally and abroad. Must be able and willing to travel. Able to facilitate discussions and give presentations with highly technical content. Presents clearly and informatively. Possess strong analytical aptitude Proficient computer skills with the ability to learn new software Customer focused Strong time management and organizational skills Ability to multi-task and to work in dynamic business environment; Adaptable to change Self-motivated and results oriented; Ability to use judgement and make decisions independently Teamwork oriented to resolve problems and achieve goals Excellent listening, verbal and written communication skills Fluent in English with advanced reading and writing skills German Language skills would be a plus. Visa holders/English as Second Language (ESL) individuals must take TOEFL exam and score above passing grade. ORGANIZATIONAL RELATIONSHIPS: This position reports to the Service Engineering Manager. Coordinates related activities with service sales, field service, purchasing and customers. There are no supervisory responsibilities assigned to this position. MISCELLANEOUS Performs other duties as required or assigned, which are reasonably within the scope of the duties in this job classification. Company Description ANDRITZ Schuler Incorporated, headquartered in Canton, Michigan represents the Schuler Group in North America. We offer sales management and project coordination for state-of-the-art metal forming system solutions. Our after-sales service, spare parts, PM programs, retrofit and rebuild programs are ready to support new and existing metal forming systems. Our goal is to provide our customers with the ability to become more productive, flexible and profitable in todays increasingly competitive environment. We provide comprehensive process knowledge, turnkey installations and technical service throughout the entire life of the system. Company Description ANDRITZ Schuler Incorporated, headquartered in Canton, Michigan represents the Schuler Group in North America. We offer sales management and project coordination for state-of-the-art metal forming system solutions. Our after-sales service, spare parts, PM programs, retrofit and rebuild programs are ready to support new and existing metal forming systems. Our goal is to provide our customers with the ability to become more productive, flexible and profitable in todays increasingly competitive environment. We provide comprehensive process knowledge, turnkey installations and technical service throughout the entire life of the system.

Job Description Job Description Managed Service Provider (MSP) looking for a customer-focused Tier 1 Onsite Technician to join our onsite team. You will be the first point of contact for our clients, providing essential technical support, troubleshooting hardware, networking and software issues, and ensuring a seamless technology experience. This role requires travel to customer locations when neccesary. Key Responsibilities Provide first-level support for hardware, software, network, and peripheral issues. Respond to incoming tickets , and emails with urgency and professionalism. Diagnose and resolve Windows/macOS, Microsoft 365, and basic network connectivity problems. Set up and deploy workstations, laptops, printers, and mobile devices. Document all technical actions , resolutions, and client interactions within our ticketing system. Escalate complex issues to Tier 2 and Tier 3 support when necessary. Qualifications & Skills Experience: Entry level to 1-2 years of experience in an IT support role (MSP experience is a major plus). OS Knowledge: Strong familiarity with Windows 10/11 macOS knowledge a plus. Windows Server OS familiarity a strong Plus Strong Hardware diagnostic skills required. Software Skills: Proficiency with Microsoft 365 administration (users, groups, passwords). Networking: Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi, vpns and routers. Soft Skills: Excellent verbal and written communication with a patient, customer-first attitude. Problem-Solving: Ability to troubleshoot calmly under pressure and manage multiple tasks. Requirements: Must have reliable transportation for local travel to client sites (if applicable). What We Offer Competitive hourly wage/salary based on experience. Comprehensive health, dental, and vision insurance. Paid Time Off (PTO) and paid holidays. Profit Sharing Clear pathways for career advancement A supportive, fast-paced, and collaborative team culture. Company Car and Fuel card Company Description AMS Technology is a leading Information Technology and Security Managed Services Provider (MSP) servicing the small and mid-sized business market throughout the Pacific Northwest for over 20 years. We've turned our love for technology into a business. Because the IT industry grows so rapidly and is always evolving, we are constantly striving to improve our systems and stay up to date with the latest trends and solutions. Company Description AMS Technology is a leading Information Technology and Security Managed Services Provider (MSP) servicing the small and mid-sized business market throughout the Pacific Northwest for over 20 years. We've turned our love for technology into a business. Because the IT industry grows so rapidly and is always evolving, we are constantly striving to improve our systems and stay up to date with the latest trends and solutions.

Job Description Job Description WE'RE HIRING DATA CENTER TECHNICIANS - LEVEL 1, 2 & 3 We are looking for skilled and motivated professionals for multiple Data Center Technician positions to support data center infrastructure deployment and operations across the USA. Technician 1 - Associate Data Center Technician Basic rack support, equipment positioning, labeling, and cable installation assistance Equipment handling and documentation Technician 2 - Data Center Services Technician Rack-and-stack, copper and fiber cabling, and power connectivity Equipment installation, provisioning, testing, and troubleshooting Technician 3 - Senior Data Center Technician / Lead Lead onsite technicians and coordinate installation activities Advanced testing, troubleshooting, quality checks, and team supervision Location: USA Eligibility: Open to US citizens only. Candidates with experience in data centers, structured cabling, telecommunications, fiber optics, or IT infrastructure are encouraged to apply. Interested candidates can share their updated resumes. Know someone who would be a great fit? Tag them or share this opportunity! Company Description Vedanta is an Engineering and Technology Services company that specializes in providing end-to-end solutions and services in the field of Telecom and IT. Vedanta was formed in 2015 with our headquarters based out of Dallas, TX. We have a team of 50+ technologists delivering on our promise of innovative solutions and efficient delivery. We are a member of Dallas Chamber of Commerce. Vedanta is a certified Minority Supplier of DFW NMSDC, and HUB certified by State of Texas. The Vedanta team has highly skilled Technology Consultants, Disruptors, and Executives who are passionate about creating solutions tailored to your business needs which are cutting-edge and future-proof. Our team is pioneered in Network Rollouts, Network Design, Optimization, Project/Program Management, Engineering Solutions/Services, Management Consulting, and Operations of large networks. Vedanta provides end-to-end services, ranging from consultancy and conception to deployment and operations. We are vendor-agnostic and cover all key wireless technologies. Vedanta is inspired by the potential of wireless technologies to transform businesses and improve the lives of wireless subscribers. Company Description Vedanta is an Engineering and Technology Services company that specializes in providing end-to-end solutions and services in the field of Telecom and IT. Vedanta was formed in 2015 with our headquarters based out of Dallas, TX. We have a team of 50+ technologists delivering on our promise of innovative solutions and efficient delivery. We are a member of Dallas Chamber of Commerce. Vedanta is a certified Minority Supplier of DFW NMSDC, and HUB certified by State of Texas. The Vedanta team has highly skilled Technology Consultants, Disruptors, and Executives who are passionate about creating solutions tailored to your business needs which are cutting-edge and future-proof. Our team is pioneered in Network Rollouts, Network Design, Optimization, Project/Program Management, Engineering Solutions/Services, Management Consulting, and Operations of large networks. Vedanta provides end-to-end services, ranging from consultancy and conception to deployment and operations. We are vendor-agnostic and cover all key wireless technologies. Vedanta is inspired by the potential of wireless technologies to transform businesses and improve the lives of wireless subscribers.

Job Description Job Description Positions available Data Center Field Installation Technician (L1) 45 open positions Data Center Field Installation Technician (L2) 45 open positions Onsite position in Abernathy, TX. Shift work required 1st, 2nd, & 3rd First shift: 7am to 4pm Second Shift: 3pm to 12am Third Shift: 11pm- 8am Location: Abernathy TX (onsite) For AI Data center build outs, and this would be supporting that program must be flexible to travel for training potentially 1 week before start (Travel is covered if needed for that training) L1 Techs will Perform repeatable tasks, liquid filling, scanning of inventory, labeling, positioning of components L1s have come from a military background or out of school with minimum of 5-6 months handling fiber cabling MUST HAVE Must have good attitude and we will train them Must Know basic rack and stack, basic cabling Data Center Field Installations Technician (L1) The Data Center Field Installations Technician (L1) is an entry-level technical role responsible for executing standardized in-rack installation activities within a data center environment. This includes rack builds, equipment racking and stacking, structured cabling, power connections, and cooling setup tasks (DX and direct-to-chip liquid cooling). This role provides hands-on support for deployment activities by following established procedures, checklists, and technical standards to ensure consistent, high-quality installations. Through accurate execution of installation tasks and adherence to defined processes, this role contributes to timely project delivery and minimizes rework or operational risk. The primary objective of this role is to complete all assigned installation activities in alignment with quality standards, safety requirements, and Service Level Agreements (SLAs). The Data Center Field Installations Technician (L1) is responsible for handling standard, low-complexity installation tasks, performing routine physical work, and using documented guidelines and supervision where required. Onsite - shift work - Abernathy, TX Key Responsibilities Perform rack assembly and preparation (rail kits, PDUs, cable management, labeling) Rack and stack servers, network, and storage equipment according to design specifications Execute structured cabling (copper and fiber) including routing, dressing, and labeling Connect power cabling (A/B feeds) following defined redundancy standards Assist with in-rack airflow and cooling setup: Install blanking panels and airflow management components for DX-cooled environments Support airflow optimization through proper cable routing and rack layout Assist with direct-to-chip (D2C) liquid cooling connections under supervision (e.g., hose routing, quick disconnects) Follow installation documentation, diagrams, and method of procedures (MOPs) Conduct basic quality checks and report discrepancies or issues Maintain cleanliness and organization within racks and work areas Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.

Job Description Job Description The Datacenter Operations Technician provides advanced support for datacenter infrastructure, including Hyper-V and VMware virtualization, enterprise networking, and SAN storage such as OSNexus QuantaStor. The role leads troubleshooting, lifecycle management, capacity planning, documentation, and mentoring to maintain secure, reliable, highly available services for internal and client environments. Skills Advanced administration and troubleshooting of Microsoft Hyper-V, failover clustering, live migration, cluster shared volumes, and Windows Server virtualization environments Advanced administration and troubleshooting of VMware vSphere, ESXi, vCenter Server, snapshots, templates, virtual networking, high availability, and distributed resource scheduling Strong enterprise networking knowledge, including TCP/IP, VLANs, routing, switching, link aggregation, firewalls, VPNs, DNS, DHCP, SNMP, and network performance analysis Hands-on experience with SAN and shared-storage technologies, including OSNexus QuantaStor, iSCSI, Fibre Channel concepts, multipathing, RAID, snapshots, replication, storage pools, and capacity management Strong knowledge of Windows Server and working knowledge of Linux administration, Active Directory, group policy, PowerShell, patching, and infrastructure monitoring Experience with server hardware, firmware, racks, cabling, power distribution, environmental monitoring, and datacenter change-control practices Ability to lead complex incident response, root cause analysis, vendor escalation, maintenance activities, and infrastructure projects Strong documentation, client communication, prioritization, mentoring, and professional writing skills Physical Requirements Must be able to lift 50 pounds, install or remove equipment in standard datacenter racks, work in confined equipment areas, use ladders or step stools when required, and remain seated or standing for extended periods. Must be able to wear company-provided safety equipment and a headset as needed. Certifications VMware VCP, Microsoft Windows Server or Azure, OSNexus QuantaStor or equivalent SAN/storage, Cisco CCNA or equivalent networking certification, CompTIA Network+ or Server+, and ITIL Foundation Role and Responsibilities Datacenter Operations: o Provide senior-level operational support for physical and virtual datacenter infrastructure, including compute, storage, networking, power, environmental systems, and supporting management platforms o Monitor infrastructure health, availability, capacity, performance, security alerts, and respond in accordance with established service-level and escalation requirements o Lead diagnosis and resolution of complex hardware, operating system, virtualization, networking and storage incidents, including coordination with manufacturers, carriers, and third-party vendors o Plan and perform installation, configuration, maintenance, upgrades, migrations, moves, additions, changes, and decommissioning of datacenter equipment o Execute preventive maintenance, firmware updates, operating system patching, hardware lifecycle replacements, and configuration reviews in accordance with change-management procedures o Participate in scheduled after-hours maintenance and an on-call rotation as required to support business continuity and customer commitments o Maintain accurate rack elevations, asset records, warranty information, cabling documentation, inventories, and equipment disposition records Virtualization and Compute: o Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, virtual machines, templates, virtual switches, storage connectivity, and management services o Perform virtual machine provisioning, migrations, resource allocation, snapshot management, backup coordination, replication support, and recovery testing o Troubleshoot cluster, host, guest, storage-path, and virtual-networking issues while minimizing service disruption o Review CPU, memory, storage, and licensing utilization and provide recommendations for consolidation, expansion, refresh, and standardization o Validate backup, restore, high-availability, and disaster-recovery capabilities in coordination with security, backup, and operations teams Networking: o Configure and troubleshoot datacenter switching, VLANs, trunks, routing, port channels, network interface teaming, firewall connectivity, VPNs, DNS, DHCP, and out-of-band management networks o Analyze latency, packet loss, throughput, interface errors, and connectivity issues using appropriate monitoring and diagnostic tools o Maintain secure network segmentation, redundant paths, documented configurations, and configuration backups o Coordinate network changes with internal teams, carriers, vendors, and customers to reduce risk and downtime Storage and SAN: o Administer OSNexus QuantaStor and other SAN or shared-storage platforms, including storage pools, RAID groups, volumes, targets, initiators, snapshots, replication, alerts, and access controls o Configure and troubleshoot iSCSI connectivity, multipathing, host mappings, storage networks, and virtualization-platform integration o Monitor storage capacity, performance, latency, drive health, replication status, and data-protection jobs, and address exceptions before service is affected o Plan storage growth, hardware refreshes, migrations, firmware updates, and maintenance activities while protecting data availability and integrity o Work with backup and disaster-recovery teams to test restores, replication, failover, and recovery procedures Service Management, Security, and Compliance: o Create, manage, and update tickets in the company PSA for incidents, service requests, problems, changes, projects, and maintenance activities o Assign appropriate priority and impact, meet SLA requirements, document troubleshooting and resolution details, and provide timely status updates to stakeholders o Follow access-control, change-management, vulnerability-management, logging, physical-security, and incident-response policies applicable to datacenter operations o Escalate suspected security incidents immediately and preserve relevant system information and logs in accordance with company procedures o Contribute operational evidence, documentation, and corrective actions supporting audits, risk assessments, and compliance requirements Documentation, Projects, and Leadership: o Create and maintain standard operating procedures, diagrams, build standards, recovery procedures, maintenance plans, knowledge-base articles, and customer-specific documentation o Lead or participate in datacenter projects, define technical requirements, identify dependencies and risks, develop implementation and rollback plans, and communicate progress o Perform root cause analysis for significant or recurring incidents and implement corrective and preventive actions o Mentor junior technicians, review technical work and ticket documentation, share knowledge, and assist with skills development o Evaluate products, processes and systems, recommend improvements and contribute to infrastructure roadmaps, budgets, renewals, and capacity plans o Communicate professionally with coworkers, management, clients, and vendors Other duties as needed