44 jobs found

Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively

Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively

Astound is seeking a skilled Internet Technician to join our ever-growing team, tasked with the responsibility of installing, maintaining, and repairing internet services. This role is critical in ensuring the delivery of high-quality digital communications and services to both residential and commercial clients. As an Internet Technician with Astound, you will play a vital role in sustaining our reputation for reliable connectivity and forward-thinking solutions. This position offers the opportunity to work with cutting-edge technology in telecommunications and to make a real impact on our daily operations. Responsibilities Install, configure, and troubleshoot residential and business internet connectivity. Regularly inspect and maintain routers, modems, and other related equipment. Address customer issues related to internet service, including onsite and remote support. Educate customers on the use and benefits of our services and products. Maintain accurate records of installations, repairs, and service schedules. Collaborate with the customer service and engineering teams to enhance service quality. Adhere to company protocols and safety guidelines in all work environments. Required Skills Proficient in configuring and troubleshooting routers and modems Strong understanding of broadband technology and fiber-optic communications Familiarity with networking principles and the Internet Protocol Suite Excellent interpersonal and communication skills Ability to work independently and manage time effectively

Job Description Job Description At Lumibuild as an AV Technician II, you will be responsible for the overall quality of projects delivered to clients. This includes guiding installers, physically installing AV equipment, and properly configuring AV systems. On many projects you will function as the lead technician onsite. You will work closely with Engineering and Technical Project managers to maintain standards, stay on schedule, and mentor lower level technicians. You will also be accountable for commissioning AV systems and documenting the process. The goal for each project is to ensure that clients receive awesome, complete, and functional AV spaces. As a Tech II, you will also be able to diagnosis and troubleshoot pre-existing systems for all types of post-integration support. Job Requirements This position is not entry-level and requires previous experience, training, and abilities: Strong verbal and written communication skills Minimum 2 years experience in commercial AV field Intermediate knowledge of audio and video components, signal types, cables Proficiency in soldering, crimping and compression terminations Understanding of wire pull techniques and the concept of conduit fill capacity Able to build structure for mounting of AV equipment on-site with supervision Use coax and category cable testing and toning Demonstrated familiarity with major manufacturers and major product lines. Basic understanding of networking: IP addressing, MAC address, network hardware such as routers and switches Able to read system drawings Strong computer skills Knowledge of control systems and commonly controlled devices. Ability to connect to and load profiles / programs to major AV devices - i.e. Crestron, Extron, Biamp, Shure, QSC Experience with Dante networked audio - Dante controller Understands the concept of audio signal levels with ability to critically listen to DSP audio and tune system for VTC needs Strong troubleshooting skills Experience with commissioning newly installed systems and completing comprehensive checklists / reports Demonstrated consistency, efficiency, and accuracy in all termination methods Understands concept of projector throw distance and the relationship between it and the projected image size Adjusts projectors after physical installation so as to ensure proper screen fill and focu Understands the difference between series and parallel circuits Demonstrated ability to effectively and consistently lead a job site. When leading a site, plan the day so as to maximize use of resources and avoid idle time Have mid-level rack fabrication skills: 1) The ability to determine best mounting methods for rack devices and makes recommendations for improvements 2) Understanding of rack cooling 3) Understanding of the implications of equipment placement in a rack as it relates to cooling and equipment performance (for example wireless equipment 4) Understanding of signal segregation Demonstrated experience with on-site safety procedures: Follow company safety and security policies; reports accidents, injuries and unsafe working conditions as required Maintain work area clean and free of clutter Understand the concept of the grading system for fasteners, for example: SAE-2, SAE-5, and SAE-8 or ISO 8.8 Understand concept of a fire wall, and the impact of a fire walls to installation tasks Properly maintains, uses and has available at all times, the required personal protection equipment (PPE) OSHA: "The Human Element: How you affect safety" Egress and emergency action plans Scaffolding safety Additionally, the following characteristics are not required, but are preferred: CTS Certification Basic IT networking knowledge Completion of scissor lift certification Completion of boom lift certification OSHA 10 Certification. Personal Values and Work Ethics Punctuality Drive to follow through completion of projects and technical issues Acts and communicates in a professional manner concisely and timely Works without supervision Helps train entry-level technicians Self starter that proactively takes on tasks Professional appearance Company Description Lumibuild is a commercial technology integrator headquartered in Emeryville, CA. We are a young, fast-growing company and are looking for team members who are ambitious and want to grow with us! Currently we are hiring experienced, focused, and energetic people in multiple positions that can hit the ground running. The roles are full-time and require travel around the Bay Area. Company Description Lumibuild is a commercial technology integrator headquartered in Emeryville, CA. We are a young, fast-growing company and are looking for team members who are ambitious and want to grow with us! Currently we are hiring experienced, focused, and energetic people in multiple positions that can hit the ground running. The roles are full-time and require travel around the Bay Area.

Job Description Job Description About the Position We are seeking an experienced Lead Broadband & Microwave Technician / Tower Climber to lead field installations, maintenance, and troubleshooting. This is a hands-on position for someone who is comfortable working at heights and who also enjoys broader networking and communications work. Tower and rooftop work are important parts of the role, but our technicians do not climb towers every day. The position includes microwave and wireless broadband installations along with structured cabling, fiber, switching and routing, IP video, VoIP, network cabinets, and related field infrastructure. As the lead person in the field, you will be responsible for planning and implementing each phase of the job, directing onsite work, maintaining safe work practices, communicating professionally with customers, and ensuring installations are completed neatly, correctly, and efficiently. LOCAL CHICAGO SOUTHLAND POSITION - NOT AN OVER-THE-ROAD TOWER CLIMBING JOB Urban Communications, Inc. is seeking candidates who want to grow with a local communications company and build expertise across microwave, fiber, broadband, and IP networking technologies What You Will Do Lead onsite installation, maintenance, and troubleshooting activities for broadband, microwave, fiber, and IP network projects. Climb communications towers and work from rooftops and ladders, including tower work at heights up to approximately 350 feet. Install, align, maintain, and troubleshoot microwave radios and antennas, including licensed and unlicensed systems such as DragonWave, Tarana, and Ubiquiti equipment. Mount microwave antennas and dishes ranging from approximately 1 to 4 feet in diameter. Install antennas, cabling, connectors, grounding, lightning protection, cable trays, hangers, mounts, and related hardware. Run, terminate, test, and troubleshoot Cat6, coaxial, and fiber-optic cabling. Use proper rigging practices, including load lines, tag lines, and capstan hoists, while enforcing 100% tie-off and other tower-safety requirements. Install and maintain switches, routers, Wi-Fi equipment, indoor/outdoor network cabinets and racks, IP video cameras, and VoIP endpoints. Troubleshoot wired and wireless connectivity, including TCP/IP addressing, routing, DHCP, NAT, firewall, and port-forwarding issues. Maintain tower-site communications cabinets, including DC power, UPS systems, and associated enclosure heating and cooling equipment. Perform bench testing and basic repair of wireless radios and network equipment; document work and maintain required stock and materials. Maintain climbing/rescue equipment, keep installation tools and company vehicles clean and serviceable, and assist with other field duties as needed. Required Qualifications Prior hands-on experience in the cellular, microwave, wireless broadband, satellite, or related communications industry. Experience working safely at heights and climbing communications structures, or equivalent directly relevant climbing experience. Experience mounting microwave antennas and working with tower or rooftop radio installations. Working knowledge of proper rigging practices, including load lines, tag lines, and capstan hoists. Ability to terminate and test Cat6 and coaxial cable; practical fiber-optic experience is strongly desired. Working knowledge of computers and IP networking, including TCP/IP addressing, routing, DHCP, NAT, and basic firewall concepts. Ability to use common cable-installation tools, hand tools, laptops, and field test equipment. Professional communication skills and the ability to interact directly with customers, coworkers, and project stakeholders. Strong organization, attention to detail, problem-solving ability, and the flexibility to manage different project types and schedules. Valid driver's license; must be at least 18 years old. Ability to lift up to 50 pounds and work outdoors in seasonal weather conditions, on ladders, rooftops, towers, and in confined spaces. Ability to work overtime, nights, or weekends when project requirements demand it, plus occasional short-term out-of-town work. Ability to pass required background screening and drug screening. Preferred Qualifications Current ComTrain, CITCA or equivalent recognized tower climbing/rescue certification. OSHA and First Aid/CPR certifications. Experience with RF and microwave test equipment, fiber-optic testing, and OTDR use. Experience with DragonWave, Tarana, Ubiquiti, or similar microwave/wireless platforms. Experience installing and maintaining LAN/WAN equipment, structured cabling, IP video surveillance, and VoIP systems. Experience servicing DC power systems, UPS equipment, and environmental systems in communications enclosures. Training & Certifications Candidates with strong technical, computer, mechanical, and field-installation skills may be considered even if they do not currently hold every preferred certification. Where appropriate, Urban Communications may provide or coordinate required tower-climbing and safety training. OSHA, First Aid, climbing, and rescue certifications must be maintained as required for the work performed. Work Location & Schedule This is a permanent, full-time position based from our Oak Forest, Illinois office. Candidates must live within a reasonable commuting distance of Oak Forest and the Chicago South/Southwest suburbs. This is not a traveling or over-the-road tower-climbing position; most work is performed throughout the surrounding Chicago-area service territory. Overtime and occasional night/weekend work may be required. Occasional short-term out-of-town assignments may also occur. Compensation & Benefits Compensation Competitive pay based on experience, qualifications, certifications, and demonstrated technical capability. Medical Blue Cross Blue Shield medical insurance. Retirement 401(k) plan. Additional Benefits Paid vacation and IRS Section 125 plan. What Success Looks Like The successful candidate is a self-motivated field professional who can take ownership of a job from planning through completion, keep a crew focused on safe and high-quality work, troubleshoot across RF and IP systems, communicate clearly with customers, and continue learning as our network and service offerings evolve. What Success Looks Like The successful candidate is a self-motivated field professional who can take ownership of a job from planning through completion, keep a crew focused on safe and high-quality work, troubleshoot across RF and IP systems, communicate clearly with customers, and continue learning as our network and service offerings evolve. Company Description Urban Communications, Inc. (Urbancom.net) is a broadband and communications provider serving businesses, government agencies, and residential customers throughout the Chicago Southland. We build, own, operate, and manage point-to-point and point-to-multipoint microwave networks and provide broadband Internet, VoIP, fiber, and related network services. Urban Communications also operates the Chicago Southland Fiber Network and manages portions of and provides services on the iFiber network. Company Description Urban Communications, Inc. (Urbancom.net) is a broadband and communications provider serving businesses, government agencies, and residential customers throughout the Chicago Southland. We build, own, operate, and manage point-to-point and point-to-multipoint microwave networks and provide broadband Internet, VoIP, fiber, and related network services. Urban Communications also operates the Chicago Southland Fiber Network and manages portions of and provides services on the iFiber network.

Job Description Job Description About Us Founded in 1998, Advantage Microsystems provides complete, outsourced IT departments for nonprofits and businesses with 100 to 1,000 employees across the Bay Area. Our clients are mission-driven organizations - nonprofits, behavioral health providers, and professional services firms - who rely on us as their full technology team. Our approach is built on three pillars: Service, Security, and Strategy. We don't just keep the lights on; we help clients build toward something. We're a well-established firm with strong team dynamics, a culture of mutual respect, and zero tolerance for micromanagement. We hire responsible people and trust them to do their jobs. Advantage Microsystems is seeking an exceptional engineer to serve as a technical anchor for our clients and a collaborative force on our team. This is a role for someone who has already operated as an L3 or lead engineer - and who combines deep technical expertise with the presence and communication skills to serve as a fractional IT leader for our clients. You'll own complex architecture and escalations, but you'll also build IT roadmaps, develop technology budgets, and lead quarterly business reviews with executive stakeholders. If you can hold your own in a server room and a boardroom, we'd love to talk. We promote to this level from within whenever possible - this is a rare external search driven by our current growth. Why Advantage Microsystems? Tenure - Our average employee tenure is 9.5 years. We think that speaks for itself. Compensation - Our people are well compensated with pay and benefits, because employee retention is extremely important to us. Ownership and Impact - You'll have real ownership over client outcomes, architecture decisions, and technical standards. You'll be working within a strong team and well-developed systems, with experienced colleagues and a CIO who want your expertise and judgment in the mix. Culture - Our team is great. We have each other's backs, we have fun with our work, and our clients love us. We're all learning and growing together, so input and suggestions from our engineering staff directly shape how we operate. Lifestyle - We were a work-from-home company before COVID and we'll continue to be one. That said, this role involves periodic onsite client visits - reliable transportation is a must. Transparency - As part of the interview process, you'll have the opportunity to speak directly with other AM employees and get a real feel for what it's like to work here. What You'll Be Doing You'll serve as a principal technical resource across a portfolio of clients, contributing to their technology strategy and owning complex projects and escalations end-to-end. This is a collaborative role - you'll work closely with fellow engineers, L1/L2 technicians, and AM's CIO to deliver outcomes that matter. Most client engagements happen remotely, with onsite visits scheduled in advance for project work, executive meetings, and major cutovers. Client Leadership and Strategy Serve as a fractional IT leader for assigned clients - owning technology roadmaps, annual budgets, and quarterly business reviews with executive stakeholders Translate complex technical concepts and risk into clear business language for non-technical audiences Lead client-facing conversations on compliance, security posture, and IT investment priorities Translate business requirements into technical architecture and multi-quarter project plans Architecture and Project Delivery Design and lead implementation of complex projects: Microsoft 365 / Entra tenant design, Conditional Access and Zero Trust rollouts, Intune MDM/MAM deployments, server and network refreshes, cloud migrations, and M&A integrations Own the technical standards and reference architectures our team deploys against Lead security and compliance initiatives - SOC 2, CMMC/NIST 800-171, HIPAA - including policy development, control implementation, and audit support Escalation and Technical Ownership Serve as the final escalation point for the most complex client issues - the engineer who owns the problem when nobody else can solve it Lead post-incident reviews and drive the remediation work that prevents repeat issues Own the deep-dive troubleshooting on identity, hybrid cloud, networking, and security problems Team Collaboration and Mentorship Collaborate with fellow engineers and contribute to a culture of shared knowledge and continuous improvement Mentor L1 and L2 technicians through technical coaching and project shadowing Contribute to hiring, technical interviews, and onboarding of new engineers Drive continuous improvement of our internal documentation, runbooks, and tooling What You Should Bring Required Technical Depth Microsoft 365 / Entra ID - tenant architecture, hybrid identity, Conditional Access, Intune (MDM and MAM-WE), Defender suite, Purview/compliance, Exchange Online, SharePoint/OneDrive governance Identity and Access - Active Directory, Entra Connect, SSO/SAML/OIDC, privileged access management, phishing-resistant MFA (FIDO2, passkeys) Security Architecture - Zero Trust principles, endpoint protection (EDR/XDR), application allowlisting, email security, vulnerability management, incident response Networking - firewall administration (Meraki, Fortinet, SonicWall, or similar), VLAN design, VPN and SD-WAN, TCP/IP, DNS, DHCP, routing fundamentals Server and Virtualization - Windows Server (current versions), VMware or Hyper-V, storage (SAN/NAS), backup and DR architecture (Datto, Veeam, or similar) Cloud Platforms - Azure (required); AWS or GCP exposure a plus MSP Tooling - RMM platforms (Datto RMM, Kaseya, NinjaOne, or similar), PSA platforms (ConnectWise Manage, Autotask, HaloPSA, or similar), documentation systems (IT Glue, Hudu) Compliance Frameworks - working knowledge of at least one of SOC 2, CMMC/NIST 800-171, HIPAA, or PCI Scripting and Automation - PowerShell at a production level; Graph API, Power Automate, or similar a plus Experience 8+ years in IT with at least 3 years in a lead engineer or equivalent hands-on technical capacity Prior MSP experience strongly preferred - you understand the cadence of multi-client work Demonstrated history of owning projects end-to-end, from discovery through handoff Experience developing IT roadmaps and technology budgets and presenting them to business stakeholders Experience mentoring junior technicians and contributing to team growth Relevant certifications are valued: Microsoft (MS-102, SC-300, AZ-104, AZ-305), CISSP, CISM, CCNP, or equivalent Who You Are Comfortable leading executive conversations and translating technical risk into business language Strong written communication - you document what you do and explain decisions clearly Collaborative by nature - you make the people around you better and you build on the work of your team Background supporting or operating within small businesses, with strong multitasking skills and comfort in dynamic, lean environments. Takes pride in excellent work; thorough, detail-oriented, and follows through Maintains composure under pressure and handles concurrent priorities well Genuinely enjoys mentoring and sees team growth as part of the job Benefits Base compensation: $100,000-$140,000 depending on experience and certifications Paid vacation: 15 days/year to start, increasing to 20 days after 3 years and 25 days after 5 years Paid sick time: 40 hours per annual year 9 paid holidays plus your birthday off Company-paid health insurance (Blue Shield PPO or Kaiser - your choice), dental, and vision; dependent coverage available at a significant company subsidy Life and short/long-term disability insurance Employee Assistance Program (EAP) Employee Anniversary Recognition Program Company-funded training materials and professional certification exams Mileage and vehicle wear-and-tear reimbursement for all client visits 401k with company matching (after 90 days) Virtual lab environment for self-directed learning and experimentation We are an equal opportunity employer. This position is open to local Bay Area candidates only - no relocation benefits are available. Candidates must be authorized to work in the United States.

Job Description Job Description Job Title: Controls Automation Engineer Location: Lenexa, KS Employment Type: W2 Contract Full-Time 12-Month Assignment Pay Rate:$40.00 - $42.00/hour Paid Weekly Work Model: Fully Onsite Shift: 1st Shift Role Overview Turn automation challenges into smarter, safer, and more efficient manufacturing. BEPC is seeking an experienced Controls Automation Engineer to support our client's manufacturing operations in Lenexa, Kansas. This is a hands-on engineering opportunity for someone who enjoys PLC programming, troubleshooting complex control systems, improving equipment performance, and taking automation projects from concept through implementation. You'll work extensively with Rockwell Automation / Allen-Bradley PLCs, HMI/SCADA systems, industrial networks, instrumentation, VFDs, and electrical controls. Your work will directly support production reliability, process efficiency, product quality, and manufacturing safety. If you have 3-5 years of industrial automation experience and strong hands-on expertise with ControlLogix, CompactLogix, and Studio 5000, this role offers the opportunity to make an immediate impact while expanding your experience across sophisticated manufacturing automation systems. Why You'll Want to Apply $40.00 - $42.00/hour, paid weekly 12-month full-time contract Hands-on work with Rockwell / Allen-Bradley automation technology Own automation projects from design and programming through commissioning and startup Solve real-world controls challenges that directly impact manufacturing performance Work across PLCs, HMI/SCADA, industrial networks, instrumentation, VFDs, and robotics Collaborate with engineering, maintenance, production, and operations teams Competitive BEPC benefits, including medical, dental, vision, and life insurance Join BEPC, a 100% employee-owned company Key Responsibilities Develop, modify, maintain, and troubleshoot Rockwell Automation / Allen-Bradley PLC programs. Work with ControlLogix, CompactLogix, MicroLogix, Studio 5000, and RSLogix 5000 platforms. Configure, maintain, and troubleshoot HMI/SCADA applications using FactoryTalk View SE/ME, Ignition, or similar platforms. Support automation projects throughout the complete lifecycle, including design, programming, installation, commissioning, startup, and operational handoff. Diagnose and resolve PLC, instrumentation, electrical, and control system issues to minimize manufacturing downtime. Troubleshoot industrial communication networks and connected automation equipment. Support instrumentation, sensors, VFDs, servo systems, and motor control centers. Develop and maintain technical documentation, including electrical schematics, P&IDs, control narratives, and programming standards. Collaborate with process engineers and operations teams to improve manufacturing efficiency, product quality, and process safety. Conduct control system audits and identify opportunities for preventive maintenance and continuous improvement. Provide onsite and, when required, on-call technical support for critical manufacturing systems. Train maintenance technicians and equipment operators on automation systems and troubleshooting best practices. Support integration between automation systems and manufacturing technology platforms where applicable. Ensure controls and automation activities comply with applicable engineering standards, OSHA requirements, NFPA requirements, and internal safety policies. Qualifications Required Qualifications Bachelor's degree in Electrical Engineering, Controls Engineering, Automation Engineering, or a related engineering discipline. 3-5 years of industrial controls or automation engineering experience within a manufacturing environment. Strong hands-on experience with Rockwell Automation / Allen-Bradley PLC systems. Experience with: ControlLogix CompactLogix Studio 5000 / RSLogix 5000 Experience programming, troubleshooting, and modifying PLC-controlled manufacturing equipment. Experience with HMI/SCADA systems such as FactoryTalk View, Wonderware, Ignition, or similar platforms. Knowledge of industrial communication protocols such as EtherNet/IP, DeviceNet, Profibus, and Modbus. Experience working with instrumentation, sensors, VFDs, servo systems, and motor control centers (MCCs). Ability to read and interpret electrical schematics, wiring diagrams, P&IDs, and mechanical drawings. Strong electrical and controls troubleshooting skills. Strong analytical and problem-solving abilities. Ability to work independently while collaborating effectively with engineering, maintenance, production, and operations teams. Excellent written and verbal communication skills. Preferred Qualifications Rockwell Automation Certified Logix Designer (CLD) certification. Experience with ISA-88 batch control systems. Knowledge of Manufacturing Execution Systems (MES) and ERP integrations. SAP integration experience. Robot programming experience with FANUC, ABB, KUKA, or similar platforms. Lean Manufacturing and/or Six Sigma experience. Experience in food & beverage, chemical, packaging, life sciences, or other process manufacturing environments. Familiarity with industrial control system (ICS) cybersecurity best practices. What Success Looks Like You'll be successful in this role if you can walk into a manufacturing controls problem, diagnose what's happening, determine the root cause, and implement a reliable solution. Whether you're troubleshooting a PLC issue, improving an HMI, commissioning new equipment, resolving a network communication problem, or optimizing an existing process, you'll be expected to combine strong technical knowledge with practical, hands-on problem solving. This opportunity is particularly well suited for an engineer who wants to do more than monitor systems-you'll have the opportunity to program, troubleshoot, improve, and implement automation solutions that directly affect manufacturing performance. About BEPC BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth. Apply Now! Ready to put your Rockwell Automation expertise to work on real-world manufacturing challenges? We'd like to hear from controls and automation professionals with hands-on experience in PLC programming, industrial controls, HMI/SCADA systems, electrical troubleshooting, instrumentation, and manufacturing automation. Please submit an up-to-date resume with specific examples demonstrating how you meet the qualifications. Be sure to highlight projects involving Allen-Bradley/Rockwell PLCs, ControlLogix, CompactLogix, Studio 5000, FactoryTalk, HMI/SCADA, industrial networking, VFDs, instrumentation, equipment commissioning, and controls troubleshooting. Company Description About BEPC BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth. Company Description About BEPC BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth.

Job Description Job Description Company Description Lumora AV & Lighting, based in Brentwood, Tennessee, specializes in Smart Home Solutions including audio/video, home automation, and lighting control. With over 15 years of industry experience, we focus on seamlessly integrating technology to enhance ease of use, comfort, and entertainment. As a comprehensive destination for home automation, surveillance, security, audio/video systems, home theater, and networking needs, Lumora AV & Lighting delivers reliable and exceptional service to our clients. Role Description This is a full-time role for a Lead Audio Video Technician. The Lead Audio Video Technician will be responsible for designing, installing, and maintaining AV systems, troubleshooting technical issues, and providing support for lighting control, projectors, video conferencing, and other related technologies. The technician will ensure high-quality audio and visual experiences for clients and work closely with the team to meet project requirements. Duties and Responsibilities Projector, flat panel, and screen installation and calibration Manage van stock, tools, maintenance, and appearance Meet with project manager to ensure timeline and expectations Communicate effectively with and take direction from Lead Technicians and Project Manager Review sales orders, product lists, and scope of work prior to deploying equipment Responsible for all aspects of onsite installation of AV systems Set up, pre-configure, and program networks, control systems, cameras, and NVRs Communicate with Project Manager on schedule and expected completion dates Provide daily updates to project documentation and work orders in job management software Enter accurate time clock entries and job costing Make decisions and be accountable for Time and Materials Participate in on-call rotation as required Local travel to job sites required; occasional out-of-town travel for clients with multiple residences or specialized projects Maintain fiscal responsibility for all assigned assets and property Deliver excellent customer service, including working with high-profile and high-demand customers Safeguard client confidentiality and ensure network/home security Knowledge / Skills / Abilities Minimum of 4+ years of experience in AV installation or similar industry Comprehensive understanding of all systems, including audio, video, security, lighting, and their seamless integration Programming experience tailored to AV requirements Ability to interpret home schematics, plans, and blueprints Proficiency in low-voltage wiring and connectivity standards Proven troubleshooting skills Experience with rough-in and trim-out work, preferably in custom integration Knowledge of panelized lighting systems-or willingness to learn-is highly valued Qualifications High school diploma or equivalent required; technical training or certification in low voltage systems preferred Control4 certification-or willingness to become certified-is highly desirable Ability or willingness to become an Alarm Qualified Agent Continuing education in audio, video, security, and lighting systems is essential Strong communication skills and ability to collaborate within a team environment Basic computer proficiency and ability to become proficient in in-house job management software Valid driver's license, clean driving record, and passing criminal background check required Security license or similar credentials preferred Physical Requirements Ability to stand, stoop, or bend for prolonged periods Ability to lift and carry up to 60 pounds Ability to work in confined spaces and at ladder height Ability to work in diverse environmental conditions, including extreme temperatures Salary Pay range: $20 - $50 per hour, depending on experience Note: This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. Job Type: Full-time Benefits: Flexible schedule Work Location: In person

Job Description Job Description Job Title: Chemical Manufacturing Operations Technician Location: Carlsbad, CA 92011 Employment Type: W2 Contract 12 Months with Possibility of Extension Pay Rate: $26.00 - $28.00/hour Paid Weekly Work Model: Fully Onsite Shift: Day Shift Monday-Friday 5:00 AM-1:30 PM PST Role Overview BEPC is seeking a safety-focused and dependable Chemical Manufacturing Operations Technician to join our client's chemical manufacturing operation in Carlsbad, California. This is an excellent opportunity for someone with experience in chemical handling, manufacturing, production, equipment operations, or process environments who wants to build their career in a high-tech specialty chemical manufacturing setting. In this role, you will support the preparation of ultra-pure chemistries by receiving, decontaminating, rebuilding, inspecting, and filling specialized vessels. You'll work with chemicals including acids, acetone, and isopropyl alcohol (IPA) while following strict safety, quality, documentation, and PPE requirements. The ideal candidate is mechanically inclined, comfortable handling chemicals, committed to safety, and able to perform hands-on manufacturing work in a fast-paced environment. Key Responsibilities Perform manual and automated vessel decontamination processes. Package and fill vessels with ultra-pure chemical products according to established procedures. Perform acid washing of stainless-steel and quartz vessels. Receive, prepare, rebuild, and process vessels used in chemical manufacturing operations. Perform hazardous waste consolidation according to established safety procedures. Handle chemicals and solvents, including acids, acetone, and IPA , using required PPE and safe chemical-handling practices. Use drawings, work instructions, and procedures to correctly assemble vessels. Inspect vessels to ensure quality and manufacturing requirements are met. Review production documentation for accuracy, correctness, and completeness. Perform accurate manufacturing and production data entry. Assist with unloading trucks and receiving materials as required. Support Engineering with troubleshooting manufacturing systems and equipment issues. Use hand tools safely and effectively during assembly and manufacturing activities. Maintain a clean, safe, organized, and quality-focused manufacturing environment. Follow Safety Data Sheets (SDS), written work instructions, and established safety requirements. Support production goals while maintaining a strong focus on quality and operational excellence. Qualifications Required Qualifications High school diploma or GED equivalent. Ability to safely work around chemicals and solvents. Ability to read, understand, and follow written work instructions and safety procedures. Ability to perform hands-on manufacturing and equipment-related tasks. Strong attention to detail and commitment to quality. Good troubleshooting and problem-solving skills. Strong documentation and communication skills. Ability to use hand tools. Ability to work effectively in a fast-paced manufacturing environment. Ability to work the required Monday-Friday, 5:00 AM-1:30 PM schedule. Preferred Qualifications Previous chemical handling or chemical manufacturing experience . Previous experience in a fast-paced production or manufacturing environment. Experience reading and understanding Safety Data Sheets (SDS) . Experience with Microsoft applications, including Word, Excel, Access, and SharePoint . SAP experience is highly preferred. Experience using LIMS or similar laboratory/manufacturing information systems. Experience with equipment or manufacturing process troubleshooting. Mechanical aptitude and experience assembling equipment using drawings or work instructions. Physical & Safety Requirements This is a hands-on chemical manufacturing position. Candidates must be comfortable working in an environment where strict PPE and safety procedures are required. Must be able to lift and carry up to 50 pounds . Frequent lifting/carrying of approximately 25-35 pounds may be required. Occasional lifting/carrying of approximately 36-50 pounds may be required. Must be willing and able to work with various solvents and chemicals. Must be able to wear required PPE, including a full-face air-purifying respirator , when necessary. Candidates must be able to meet facial-hair requirements necessary to achieve a proper respirator seal. A pre-placement Fit for Duty Evaluation is required for this assignment. Must consistently follow chemical handling, hazardous waste, PPE, quality, and workplace safety procedures. About BEPC BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth. Apply Now! If you have experience in chemical manufacturing, chemical handling, production operations, equipment assembly, hazardous materials, SAP, or process manufacturing, we encourage you to apply. Please submit an up-to-date resume highlighting specific examples of your experience with chemical handling, manufacturing equipment, production documentation, safety procedures, PPE, troubleshooting, hand tools, SAP/LIMS, or similar manufacturing operations. Company Description About BEPC BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth. Company Description About BEPC BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth.

Job Description Job Description JOB DESCRIPTION Top 5 Required Skills (These are not preferred skills. If the candidate does not have these required skills, they will be rejected completely) 1. Basic Linux command line usage 2. Basic RF Fundamental knowledge 3. Fundamental computer hardware knowledge 4. Team player 5. Attention to detail Technologies: What does this temp must know to perform the required job duties (These are not preferred technologies - If they do not have these technologies they will be rejected completely) IT RF Computers Physical Requirements (Lifting, outdoor work, travel): If "yes" please specify max weight for each category: Push Max Weight Limit = 35 Pull Max Weight Limit = 35 Lift Max Weight Limit = 35 Driving Requirements: Please complete below: Are their driving responsibilities no matter how minimal with this role? No driving required Key Words: Troubleshooting Linux Test Equipment RF Networking IT Comments for Suppliers: How many rounds of interviews should be expected? 1 Work Location: (Pick One) -100% Onsite Job Title: Engineer Technician (Contract Position) Looking for electronic experience, possibly others with some sort of technician title, engineering tech, test tech etc Primary Purpose of Job: The Intermediate Engineer Technician provides technical assistance for Internal Test Equipment Systems (ITES). This role is ideal for individuals with foundational technical training or limited prior experience who are looking to gain practical skills in a support environment focused on RF, Linux and TCP/IP networking. The technician will perform routine tasks, assist with diagnostics, and follow established procedures, with a strong emphasis on learning and adherence to instructions. Basic Job Requirements: Assist in the basic setup and configuration of ITES. Follow detailed instructions to perform routine maintenance tasks on Linux-based systems for ITES. Document observations and steps taken during troubleshooting processes. Escalate issues to full-time Support Engineers or Associate Support Engineers as directed. Assist with basic RF cable management and hardware verification for ITES. Perform data entry and record-keeping related to support tickets. Learn to identify common error messages and basic system behaviors. Adhere strictly to company safety protocols and operational guidelines. Participate in on-the-job training and seek clarification when needed. Skill or Knowledge Level Required: Basic Linux Exposure: Familiarity with turning on/off a Linux system, basic navigation in a graphical user interface (GUI) or understanding of simple command-line prompts (e.g., how to open a terminal). Basic RF Fundamental Knowledge: Understands basic RF terminology and spectrum analysis measurements. Fundamental Computer Hardware: Ability to identify basic computer components (e.g., CPU, RAM, hard drive, network port). Attention to Detail: Ability to follow instructions precisely and meticulously record information. Communication: Ability to communicate clearly with supervisors and team members regarding tasks and observations. Willingness to Learn: Eagerness and openness to acquire new technical skills and knowledge. Reliability: Punctual and consistent in performing assigned tasks. Team Player: Ability to work cooperatively within a team structure. Education: Bachelor's degree or Associate's degree and 1+ year of Engineering Technician or related work experience or High School Diploma or equivalent and 2+ years of Engineering Technician or related work experience. Optional: Bachelor's degree in a technical field, or completion of a military technical or trade school program. Company Description Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW's for today's competitive landscape. SGS is proud of the partnerships it has built with its clients, MSP's, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS' client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions. SGS has been awarded and acknowledged by leading MSP's (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space. Company Description Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW's for today's competitive landscape. SGS is proud of the partnerships it has built with its clients, MSP's, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS' client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions. SGS has been awarded and acknowledged by leading MSP's (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Description: Service Delivery Manager BUSINESS UNIT: BeyondReach FUNCTION: Service Delivery REPORTS TO : Director of Operations CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: Bachelors Degree Preferred EXPERIENCE: 5-7 years' experience preferred Who We Are Looking For BeyondReach, provides connectivity solutions and infrastructure to any location, no matter how remote or complex, specializing in the hard-to-reach locations. Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across matrixed teams to plan, implement and support our technology by developing strong relationships. This role will maintain project plans within BeyondReach and work with internal teams to develop technical and non-technical standards to ensure all projects flow smoothly from implementation to completion. The Service Delivery Manager leads the teams responsible for project implementation, service provisioning, client onboarding, and service delivery operations. This role ensures projects are delivered on time, within scope, and to the highest quality standards while driving operational excellence, maintaining service level commitments, and partnering cross-functionally with sales, engineering, product, and customer success teams to deliver an exceptional client experience from project kickoff through successful service activation. What You'll Accomplish and Experience Operational Leadership Manage and lead Service Delivery/Implementation teams. Establish operational processes, documentation, and standards for service support and implementation. Coordinate with engineering and vendor partners on network maintenance and issue resolution. Own and manage project-level budgets for service delivery, ensuring effective cost management, vendor alignment, and project profitability. Provide proactive updates to internal leadership on project progress, timelines, projected revenue, and potential risks to ensure accurate forecasting and visibility into expected completion dates. Effectively identify when projects are stalled and proactively engage the appropriate internal departments to remove roadblocks, align resources, and keep initiatives moving toward completion. Own and manage the Site Tracker, ensuring project data is accurate, milestones are up to date, and work progresses efficiently by proactively identifying and resolving bottlenecks. Service Delivery & Implementation Oversee the end-to-end implementation of telecom services. Ensure projects move efficiently from sales handoff to service activation. Maintain service implementation timelines and ensure quality delivery standards are met. Coordinate closely with sales, account management, and customers during onboarding and deployment. Team Leadership & Development Lead, coach, and develop all team members to ensure continued growth and development. Establish performance expectations and provide ongoing training and professional development. Foster a collaborative, accountable, and customer-focused team culture. Manage team member schedules and workload balancing to support operational demands. Process & Continuous Improvement Develop and improve operational workflows, automation, and service delivery processes. Identify opportunities to increase efficiency and improve service deployment speed. Maintain operational documentation, runbooks, and knowledge bases. Support operational reporting and service review meetings with leadership. Customer & Vendor Coordination Serve as an escalation point for complex customer issues and service delivery challenges. Maintain a strong working knowledge of active projects and their status to provide timely insight, address roadblocks, and coordinate internal or external support as needed. Work closely with customers and internal teams to ensure clear communication during incidents or service implementations. Manage relationships with telecom carriers, vendors, and infrastructure partners as needed. Desirable Previous Experience Understanding of telecom service provisioning workflows, from sales handoff through circuit activation. Experience interpreting technical order forms (TOFs), LOAs, demarcation standards, and carrier documentation. Familiarity with carrier Ethernet, fixed wireless, microwave backhaul, and fiber-based services. Experience managing circuit turn-ups, customer onboarding, and coordinated vendor installations. Working knowledge of SLA management, service activation timelines, and project milestone tracking. Experience coordinating with upstream carriers, last-mile providers, tower vendors, and field technicians. Ability to translate technical network requirements into clear project plans and customer-facing updates. Demonstrated success improving operational workflows, reducing install cycle times, or enhancing service delivery efficiency. Experience leading and managing technical teams in deadline-driven, client-facing telecom environments. Proven experience in vendor-based project management within the telecom industry. Exceptional communication skills, both internal and client-facing. Flexible team player with the ability to adapt to shifting priorities. Strong business acumen, supported by a relevant business degree. Commitment to continuous learning and professional development. Why BeyondReach At CCR Technologies, the parent company of BeyondReach, you are not just joining a company, you are becoming a part of a team that has been delivering innovative technology solutions for nearly four decades. We're a nationally recognized, award-winning organization committed to excellence, growth, and creating an environment where people love to work. As a ten-year Great Place to Work certified employer, we take pride in fostering a culture grounded in our values of: Pursue Human Excellence Partner to Win Create Value, Own the Outcome Lead with Curiosity and Courage CCR offers a truly unique work-life balance with competitive benefits designed to support your personal and professional well-being. From free daily lunch for onsite team members in Cedar Rapids, to comprehensive health benefits, gym membership reimbursement, 401(k), paid time off, and ongoing development opportunities, you'll have the support you need to thrive. At CCR, you'll join a high-growth, high-performance organization that values driven, adaptable individuals who want to make an impact in an innovative and agile environment. It's a place where you can truly build your future. Want to see more about our story, follow the link -ccr-story/ Requirements:

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Join HelloTech, a leading nationwide tech support service, and turn your tech skills into a rewarding career helping others! As a Technician, you will provide in-home customer support and installations for various technology products including TV setups, computer repairs, and smart home devices. Ideal candidates will have a passion for technology, strong problem-solving abilities, and excellent customer service skills. Engage with clients to ensure swift and effective technological assistance in their everyday lives while setting your schedule and enjoying competitive daily earnings. Responsibilities Visit customers' homes to install, troubleshoot, and repair technical products like TVs, computers, and smart home devices. Provide knowledgeable and friendly customer service to assist clients with their technology needs. Ensure effective setup and connectivity of customer devices within their home networks. Educate customers on how to use installed products and provided services for maximum benefit. Maintain accurate documentation and service records of all customer interactions and installations. Required Skills Proven technical proficiency in handling modern tech gadgets Strong problem-solving skills and the ability to diagnose and resolve technical issues Excellent verbal communication skills Ability to manage time effectively and handle a flexible work schedule Comfortable working in various home environments

Join HelloTech, a leading nationwide tech support service, and turn your tech skills into a rewarding career helping others! As a Technician, you will provide in-home customer support and installations for various technology products including TV setups, computer repairs, and smart home devices. Ideal candidates will have a passion for technology, strong problem-solving abilities, and excellent customer service skills. Engage with clients to ensure swift and effective technological assistance in their everyday lives while setting your schedule and enjoying competitive daily earnings. Responsibilities Visit customers' homes to install, troubleshoot, and repair technical products like TVs, computers, and smart home devices. Provide knowledgeable and friendly customer service to assist clients with their technology needs. Ensure effective setup and connectivity of customer devices within their home networks. Educate customers on how to use installed products and provided services for maximum benefit. Maintain accurate documentation and service records of all customer interactions and installations. Required Skills Proven technical proficiency in handling modern tech gadgets Strong problem-solving skills and the ability to diagnose and resolve technical issues Excellent verbal communication skills Ability to manage time effectively and handle a flexible work schedule Comfortable working in various home environments

Join HelloTech, a leading nationwide tech support service, and turn your tech skills into a rewarding career helping others! As a Technician, you will provide in-home customer support and installations for various technology products including TV setups, computer repairs, and smart home devices. Ideal candidates will have a passion for technology, strong problem-solving abilities, and excellent customer service skills. Engage with clients to ensure swift and effective technological assistance in their everyday lives while setting your schedule and enjoying competitive daily earnings. Responsibilities Visit customers' homes to install, troubleshoot, and repair technical products like TVs, computers, and smart home devices. Provide knowledgeable and friendly customer service to assist clients with their technology needs. Ensure effective setup and connectivity of customer devices within their home networks. Educate customers on how to use installed products and provided services for maximum benefit. Maintain accurate documentation and service records of all customer interactions and installations. Required Skills Proven technical proficiency in handling modern tech gadgets Strong problem-solving skills and the ability to diagnose and resolve technical issues Excellent verbal communication skills Ability to manage time effectively and handle a flexible work schedule Comfortable working in various home environments

Join HelloTech, a leading nationwide tech support service, and turn your tech skills into a rewarding career helping others! As a Technician, you will provide in-home customer support and installations for various technology products including TV setups, computer repairs, and smart home devices. Ideal candidates will have a passion for technology, strong problem-solving abilities, and excellent customer service skills. Engage with clients to ensure swift and effective technological assistance in their everyday lives while setting your schedule and enjoying competitive daily earnings. Responsibilities Visit customers' homes to install, troubleshoot, and repair technical products like TVs, computers, and smart home devices. Provide knowledgeable and friendly customer service to assist clients with their technology needs. Ensure effective setup and connectivity of customer devices within their home networks. Educate customers on how to use installed products and provided services for maximum benefit. Maintain accurate documentation and service records of all customer interactions and installations. Required Skills Proven technical proficiency in handling modern tech gadgets Strong problem-solving skills and the ability to diagnose and resolve technical issues Excellent verbal communication skills Ability to manage time effectively and handle a flexible work schedule Comfortable working in various home environments