46 jobs found

Job Description Job Description Managed Service Provider (MSP) looking for a customer-focused Tier 1 Onsite Technician to join our onsite team. You will be the first point of contact for our clients, providing essential technical support, troubleshooting hardware, networking and software issues, and ensuring a seamless technology experience. This role requires travel to customer locations when neccesary. Key Responsibilities Provide first-level support for hardware, software, network, and peripheral issues. Respond to incoming tickets , and emails with urgency and professionalism. Diagnose and resolve Windows/macOS, Microsoft 365, and basic network connectivity problems. Set up and deploy workstations, laptops, printers, and mobile devices. Document all technical actions , resolutions, and client interactions within our ticketing system. Escalate complex issues to Tier 2 and Tier 3 support when necessary. Qualifications & Skills Experience: Entry level to 1-2 years of experience in an IT support role (MSP experience is a major plus). OS Knowledge: Strong familiarity with Windows 10/11 macOS knowledge a plus. Windows Server OS familiarity a strong Plus Strong Hardware diagnostic skills required. Software Skills: Proficiency with Microsoft 365 administration (users, groups, passwords). Networking: Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi, vpns and routers. Soft Skills: Excellent verbal and written communication with a patient, customer-first attitude. Problem-Solving: Ability to troubleshoot calmly under pressure and manage multiple tasks. Requirements: Must have reliable transportation for local travel to client sites (if applicable). What We Offer Competitive hourly wage/salary based on experience. Comprehensive health, dental, and vision insurance. Paid Time Off (PTO) and paid holidays. Profit Sharing Clear pathways for career advancement A supportive, fast-paced, and collaborative team culture. Company Car and Fuel card Company Description AMS Technology is a leading Information Technology and Security Managed Services Provider (MSP) servicing the small and mid-sized business market throughout the Pacific Northwest for over 20 years. We've turned our love for technology into a business. Because the IT industry grows so rapidly and is always evolving, we are constantly striving to improve our systems and stay up to date with the latest trends and solutions. Company Description AMS Technology is a leading Information Technology and Security Managed Services Provider (MSP) servicing the small and mid-sized business market throughout the Pacific Northwest for over 20 years. We've turned our love for technology into a business. Because the IT industry grows so rapidly and is always evolving, we are constantly striving to improve our systems and stay up to date with the latest trends and solutions.

25S Signal Corps Now Hiring Part-Time Army Reserve Positions Job Overview: Launch or advance your technology career through part-time federal service as a Signal Corps Specialist in the U.S. Army Reserve. In this role, you will receive advanced technical training and hands-on experience installing, operating, maintaining, and troubleshooting satellite communications systems and networks that connect Army organizations around the world. You will develop valuable skills in telecommunications, network operations, electronic diagnostics, system configuration, equipment maintenance, and communications security while working with sophisticated satellite and ground-based communications equipment. These technical skills directly support civilian careers in telecommunications, information technology, network operations, and electronics. Your expertise will help maintain reliable communications when they matter most while allowing you to continue building your civilian career or education. Requirements: Attend paid Army training to gain skills and certifications in satellite communications operations, electronics troubleshooting, network configuration, equipment maintenance, and secure communications procedures. Advanced certifications available with additional fully funded Army programs. Benefits: Comprehensive healthcare, vision, and dental plans. 30 days paid vacation. 90 days paid paternity and maternity paid time off. Wellness programs including fitness facility access, nutrition consulting, and curated fitness plans. Housing, clothing, and relocation allowance. Tuition assistance. Student loan repayment. Flexible retirement and pension plans. Pay and Promotion: Pay and promotions vary based on education level and qualifications. Hiring bonus opportunities available. Specialty bonuses available depending on qualifications and position. Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of your first-term contract, you are guaranteed up to 5 interviews with your choice of over 1,200 industry-leading organizations including Comcast, Raytheon, and COX Communications. Similar Career Fields Include: Telecommunications Technician, Network Operations Specialist, Electronics Maintenance Technician. About Our Organization: The U.S. Army offers a wealth of possibilities for today's youth-whether you are looking to build a rewarding career, continue your education, or get hands-on training, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Click apply for an Interview

Job Description Job Description Description: Riggs Cat Power & Energy is hiring Dyno Technicians at every level, from Test Assistant to Dyno Lead / Test Engineer-Technician. You will test rebuilt and serviced engines before they return to service, validating horsepower, torque, and break-in against OEM spec and flagging units for rework. This is not an entry role: at least 2 years of commercial diesel or large-bore engine experience is required to start. The dyno is the final quality checkpoint after rebuild, working hand in hand with our Engine Rebuild and Transmission teams. Client First and Integrity lead here: the test sheet is what the client trusts, and senior techs run client witness tests face to face. Every level lives the Riggs Way: Urgent. Selfless. Excellent. Levels and responsibilities Level 1: Test Assistant Typical experience: Internal Level 2 rebuild tech, or outside hire with 2+ years commercial diesel or large-bore experience (2-6 years of relevant experience expected) Engine mounting and hookup Sensor installation Pre-start checklists Gauge monitoring Supervised data logging Moves up when: Runs a standard test start to finish under observation with no safety or procedure misses Level 2: Technician II Typical experience: 3-5 years of diesel or gas engine work, including dyno or test cell time Independent setup and runs Break-in HP/torque curve capture Basic exhaust/emissions measurement Test reports Moves up when: Isolates test failures to setup vs. engine cause and completes 7-Step Diagnostic Process training Level 3: Senior Typical experience: 5-10 years; strong diagnostics and deep test-cell experience in diesel and gas Diagnoses below-spec performance Gas engine targeting Return-to-service sign-off on individual engines Sensor and load cell calibration checks Client witness tests, run face to face with clear results Rework feedback to rebuild techs Moves up when: Ready to own test standards and the dyno program (Level 4) Level 4: Lead / Test Engineer-Technician Typical experience: 10+ years of engine test and diagnostic work The shop's authority on test standards and performance data. Here's what changes from Senior: Scope: Decides what returns to service and what goes back for rework across the shop Standards: Sets test procedures and acceptance criteria per engine family, including new families the shop takes on, instead of working to written procedures Equipment: Owns dyno calibration and maintenance, plus instrumentation and calibration management Client witness tests: Sets witness test procedures and handles escalated tests, including when an engine misses spec in front of the client Rebuild lines: Tracks failure trends, feeds them back to the rebuild lines, and keeps the lines working with the test team People: Trains dyno staff Client role: Presents results clearly to non-technical clients Level 4 is the top of the ladder. Requirements: What you bring All levels: Engine mechanical fundamentals and test-cell safety around rotating equipment, heat, exhaust, and noise Comfort working around running engines for a full shift Disciplined use of written test procedures, guarding, and e-stops Cat ET and SIS 2.0, or a comparable service information system (e.g., Cummins QuickServe/INSITE, Detroit DiagnosticLink, Jaltest) By level: Level 2+: Data acquisition software and sensor and load cell calibration checks Level 3: 7-Step Diagnostic Process, GERP for gas engine targets, AFA I & II Level 4: Same training as Senior How you work: Verifies instrumentation before trusting data Raises rework issues with evidence and keeps working relationships intact Will not sign off marginal results under schedule pressure IMPORTANT INFORMATION Must be able to pass work related pre-employment physical demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; outside weather conditions and vibration. The noise level in the work environment is usually moderate. Will be required to drive for extended periods of time. The job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA Non-Exempt; Hourly Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure. • Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. • Delivering capacity to existing Data Centers • Helping build and bring online new Data Centers • Constantly improving all our processes and procedures. We believe there is nothing we cannot improve • Assisting & managing relationships with external vendors & contractors • Liaising with internal teams & management groups • Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers • Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes • Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience - 2+ years of in a management or team lead function experience PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Knowledge of networking infrastructure topology - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Work a flexible schedule including weekends, nights, and holidays - Behavioral interviewing and hiring experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 78 300.00 USD annually

Job Description Job Description Description: TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians. We are seeking entry level and experienced Laborers (CDL required) to join our construction team in Prescott Valley, AZ and the surrounding areas (Sedona, Flagstaff, Prescott, Prescott Valley, Cottonwood, etc. - need to be able to travel with crew). In this role you will support both aerial and underground telecom construction by performing hands-on tasks such as trenching, conduit placement, material handling, and fiber installation. You will assist with fiber blowing, basic troubleshooting, and equipment operation while learning to read maps, schematics, and network designs. This position is ideal for someone who enjoys physical work, values safety, and wants to grow their technical skills in fiber networks Why Join Our Team? Full Time Paid Weekly Compensation: $20 - $28 per hour, DOE Paid Time Off Full Benefits Package (Medical, Dental & Vision) 401(k) with Company Match! 25K Company Paid Life Insurance Independent Work & Team Collaboration Career Development & Advancement Opportunities! The Role Perform a variety of manual labor tasks including trenching, site preparation, conduit placement, and general construction support using standard hand tools Assist with fiber installation activities such as fiber blowing, pulling, and relocating RF and fiber services, as well as constructing and repairing underground fiber and coax lines Support aerial and underground crews as trained, including basic troubleshooting of RF and fiber issues Operate vehicles, trailers, and equipment as certified, and assist with equipment setup such as reel trailers, line trucks, bucket trucks, saws, and drills Handle material movement, job site cleanup, and routine maintenance tasks as directed Read maps, design schematics, and project diagrams, and learn required inventory and materials for each build Follow all safety procedures, adhere to NESC guidelines, and maintain a safe work environment on every job site Travel within 75 mile radius with some possible overnight stays Other duties as assigned Requirements: Practical experience in overhead construction for fiber Extensive knowledge of coax and fiber network architecture, design, and bill of materials a plus Ability to read and interpret maps, drawings, schematics, and other project documentation Ability to solve complex field problems with a hands-on approach Knowledge of applicable city, county, and state clearance codes Comfortable working directly with field crews and performing physically demanding tasks, including lifting up to 70 lbs Holds field certifications (e.g., climbing, Flagger) a plus Must have reliable transportation to report to the yard daily; company vehicle provided for travel to job sites Ability to travel within 75-mile radius with some possible overnight stays Effective verbal, written, and phone communication skills Able to perform well in a fast-paced, high-volume environment Interest in long-term, ongoing project work Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving Passing of all pre-employment requirements (MVR, Background Check, Drug Screen) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting

Job Description Job Description At WH Technologies , we don't install "AV systems." We design and deliver fully integrated, design-driven technology experiences for some of the most beautiful homes and spaces in North Texas. We are looking for a driven, detail-obsessed Junior AV Technician who wants to be part of a team that operates at a higher level-where craftsmanship, precision, and client experience matter. This is not an entry-level "helper" role. This is for someone who wants to learn fast, execute at a high level, and grow into a top-tier technician in the luxury integration space. What You'll Be Doing Assist in the installation and integration of high-end AV, lighting, shading, and control systems Execute clean, precise wiring (Cat6, speaker wire, fiber, etc.) with attention to detail and aesthetics Support rack builds, device mounting, TV installations, and system commissioning Work alongside senior technicians to learn system design, troubleshooting, and programming basics Represent WH Technologies on job sites with professionalism and pride in your work Ensure every install meets our standard: clean, reliable, and invisible Mandatory Requirements (Non-Negotiable) Valid driver's license and reliable transportation (must be able to get to job sites across DFW) Hands-on experience in AV installation (residential or commercial) Strong understanding of low-voltage wiring fundamentals Ability to use tools safely and effectively (drills, testers, termination tools, etc.) Physically able to lift equipment, climb ladders, and work in construction environments Strong work ethic, punctuality, and accountability What Sets You Apart (Highly Valued) Experience with Savant systems Basic understanding of AV system programming or configuration Certifications (or working toward them), such as: CEDIA certifications Networking certifications (CompTIA, Ubiquiti, etc.) Experience with: Structured wiring and rack builds Networking (routers, switches, access points) Lighting control or motorized shades A mindset of continuous improvement and pride in craftsmanship Who You Are You care about the details most people miss You don't cut corners-ever You take ownership of your work and want to get better every day You're coachable, sharp, and move with urgency and purpose You want to build a career-not just have a job What You'll Gain Hands-on experience in luxury residential and commercial projects Exposure to high-performance systems and top-tier technology Mentorship from experienced professionals in the industry A clear path to grow into a lead technician or system programmer The opportunity to be part of a company that is raising the standard in DFW Why WH Technologies We believe technology should disappear into the design while delivering a flawless experience. Our work is intentional, clean, and built to last-and we expect the same mindset from our team. If you're looking for a place where: Quality matters more than speed Details matter more than shortcuts And your growth actually matters Then we want to hear from you.

Job Description Job Description At WH Technologies , we don't install "AV systems." We design and deliver fully integrated, design-driven technology experiences for some of the most beautiful homes and spaces in North Texas. We are looking for a driven, detail-obsessed Junior AV Technician who wants to be part of a team that operates at a higher level-where craftsmanship, precision, and client experience matter. This is not an entry-level "helper" role. This is for someone who wants to learn fast, execute at a high level, and grow into a top-tier technician in the luxury integration space. What You'll Be Doing Assist in the installation and integration of high-end AV, lighting, shading, and control systems Execute clean, precise wiring (Cat6, speaker wire, fiber, etc.) with attention to detail and aesthetics Support rack builds, device mounting, TV installations, and system commissioning Work alongside senior technicians to learn system design, troubleshooting, and programming basics Represent WH Technologies on job sites with professionalism and pride in your work Ensure every install meets our standard: clean, reliable, and invisible Mandatory Requirements (Non-Negotiable) Valid driver's license and reliable transportation (must be able to get to job sites across DFW) Hands-on experience in AV installation (residential or commercial) Strong understanding of low-voltage wiring fundamentals Ability to use tools safely and effectively (drills, testers, termination tools, etc.) Physically able to lift equipment, climb ladders, and work in construction environments Strong work ethic, punctuality, and accountability What Sets You Apart (Highly Valued) Experience with Savant systems Basic understanding of AV system programming or configuration Certifications (or working toward them), such as: CEDIA certifications Networking certifications (CompTIA, Ubiquiti, etc.) Experience with: Structured wiring and rack builds Networking (routers, switches, access points) Lighting control or motorized shades A mindset of continuous improvement and pride in craftsmanship Who You Are You care about the details most people miss You don't cut corners-ever You take ownership of your work and want to get better every day You're coachable, sharp, and move with urgency and purpose You want to build a career-not just have a job What You'll Gain Hands-on experience in luxury residential and commercial projects Exposure to high-performance systems and top-tier technology Mentorship from experienced professionals in the industry A clear path to grow into a lead technician or system programmer The opportunity to be part of a company that is raising the standard in DFW Why WH Technologies We believe technology should disappear into the design while delivering a flawless experience. Our work is intentional, clean, and built to last-and we expect the same mindset from our team. If you're looking for a place where: Quality matters more than speed Details matter more than shortcuts And your growth actually matters Then we want to hear from you.

Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The AV Technician supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to the client. This position is responsible for resolving issues related to in-room technology; AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The AV Technician II provides Level-2 support. KEY RESPONSIBILITIES: Primary on-site technician with the knowledge and skillset to fix 99% of issues in rooms Daily monitoring and resolution of automated VC conference room alerts (ARSE) for executive and specialty spaces (site specific) Escalation point for all AV/VC needs that cannot be resolved at the Tier 1 level Tier 2 event support assistance and kickoff for in-person, hybrid, and virtual events and webinars (Zoom) Assisting the client with new builds support, design support, asset management, commissioning and testing as needed Assisting the AV events team with broadcast events, live productions, video switching, A1, streaming, and other event support items as needed Primary user-facing POC for all VC related issues Provide strong client level support to users, with a predisposition to de-escalate technical fails Perform break fix (user reported incident) tasks within target SLA response window Perform maintenance and repair tasks on all VC gear to maintain 99% uptime and address all primary issues Maintain accurate tagging and data entry of all tasks, projects, and requests performed White glove VC technical support for C-suite and high level management Provide VC focused support for high profile events RCA reported network related call escalation issues Active monitoring of local and global VC Endpoints and related hardware Assist, train, and advise Tier 1 technicians of signal flow and inspections best practices Initiate Cisco TAC cases and vendor RMA's for equipment • Advise and QC integrators of client installation standards Partner with OTD New Builds DPM's to provision and deploy all VC and VIO related equipment in new office locations Track inventory of on-site supplies, consumables, and assets Maintain up to date knowledge of relevant industry standard hardware as well as client proprietary tools ESSENTIAL CRITERIA: Ability to be self-motivated and accountable in a fast-pace, independent environment Ability to think creatively as well as methodically regarding technical issues Knowledge of Cisco, Crestron, Extron, Shure, Clearone, and other AV/VC related hardware and signal flow Strong interpersonal, customer service, and conflict resolution skills Willingness to learn and adapt to client culture Ability to work both independently as well as with a team Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $80,000-$90,000 USD

Job Description Job Description AV Technician I Branson Design Group, LLC - 1022 River Road, Suite 100A, Boerne, TX 78006 - About Us Branson Design Group is a Boerne-based AV and smart home integration company delivering high-end residential control, network, surveillance, audio, and lighting systems. We're looking for an entry-level AV Technician to join our installation team and grow with us. Position Summary The AV Technician I supports the installation team on residential smart home and AV projects from rough-in through final commissioning. This is an entry-level, hands-on field role ideal for someone mechanically inclined, detail-oriented, and eager to build a career in the low-voltage/AV integration trade. You'll work alongside Lead Technicians and Project Managers, following the project's approved scope of work from installation through client handoff. What You'll Do Install AV, network, surveillance, control, and lighting equipment per project proposals and approved scope of work Run and terminate low-voltage cabling (speaker wire, Cat6, coax) neatly and to code Mount and wire equipment racks, TVs, speakers, cameras, access points, and touchscreens Log daily work in D-Tools Cloud: clock in/out of projects, complete checklist items, and post progress photos and comments to the project Activity feed Stage and organize daily materials designated by the Project Manager Support the Lead Technician during commissioning and system stress-testing Maintain a clean, safe, and organized job site Follow all company safety procedures, including field injury response protocols Communicate professionally with clients and team members on-site What We're Looking For 0-2 years of experience in AV/low-voltage installation (training provided; prior experience a plus) Comfortable using hand and power tools, working on ladders, and in attics/crawlspaces Basic understanding of low-voltage wiring, or willingness to learn quickly Reliable transportation and a valid driver's license (clean driving record required) Ability to lift 50+ lbs and perform physical work throughout the day Strong attention to detail and pride in clean, professional workmanship Team player with good communication skills and a positive attitude Comfortable using a smartphone/tablet for task management (D-Tools Cloud) Nice to Have Manufacturer training or certifications (Crestron, Control4, Lutron, etc.) Experience with home networking (routers, switches, access points) OSHA 10 certification What We Offer Competitive hourly pay based on experience On-the-job training and manufacturer certification opportunities Growth path to Lead Technician and beyond 401k, Dental and Vision Insurance Company vehicle/travel to job sites (as applicable) Branson Design Group, LLC is an equal opportunity employer.

Job Description Job Description AV Technician I Branson Design Group, LLC - 1022 River Road, Suite 100A, Boerne, TX 78006 - About Us Branson Design Group is a Boerne-based AV and smart home integration company delivering high-end residential control, network, surveillance, audio, and lighting systems. We're looking for an entry-level AV Technician to join our installation team and grow with us. Position Summary The AV Technician I supports the installation team on residential smart home and AV projects from rough-in through final commissioning. This is an entry-level, hands-on field role ideal for someone mechanically inclined, detail-oriented, and eager to build a career in the low-voltage/AV integration trade. You'll work alongside Lead Technicians and Project Managers, following the project's approved scope of work from installation through client handoff. What You'll Do Install AV, network, surveillance, control, and lighting equipment per project proposals and approved scope of work Run and terminate low-voltage cabling (speaker wire, Cat6, coax) neatly and to code Mount and wire equipment racks, TVs, speakers, cameras, access points, and touchscreens Log daily work in D-Tools Cloud: clock in/out of projects, complete checklist items, and post progress photos and comments to the project Activity feed Stage and organize daily materials designated by the Project Manager Support the Lead Technician during commissioning and system stress-testing Maintain a clean, safe, and organized job site Follow all company safety procedures, including field injury response protocols Communicate professionally with clients and team members on-site What We're Looking For 0-2 years of experience in AV/low-voltage installation (training provided; prior experience a plus) Comfortable using hand and power tools, working on ladders, and in attics/crawlspaces Basic understanding of low-voltage wiring, or willingness to learn quickly Reliable transportation and a valid driver's license (clean driving record required) Ability to lift 50+ lbs and perform physical work throughout the day Strong attention to detail and pride in clean, professional workmanship Team player with good communication skills and a positive attitude Comfortable using a smartphone/tablet for task management (D-Tools Cloud) Nice to Have Manufacturer training or certifications (Crestron, Control4, Lutron, etc.) Experience with home networking (routers, switches, access points) OSHA 10 certification What We Offer Competitive hourly pay based on experience On-the-job training and manufacturer certification opportunities Growth path to Lead Technician and beyond 401k, Dental and Vision Insurance Company vehicle/travel to job sites (as applicable) Branson Design Group, LLC is an equal opportunity employer.

Job Description Job Description CourtSmart Digital Systems is in the business of developing unique and leading-edge audio/video and AI technology for courts, law enforcement, and other government agencies. We develop software applications that use industry standard hardware and enable our customers to resolve challenges that they face. Our customers are located throughout the US and Internationally. CourtSmart has been successfully operating for 30 years and has maintained growth each year of operation. CourtSmart is an ESOP company that is a qualified ownership and retirement opportunity for our full-time employees. CourtSmart, designs and installs advanced, AV recording/AI, and presentation systems to courtrooms throughout the State of New Jersey and around the USA. Our technology uses AI in our courtroom solutions. We are looking for AV professionals based in our NJ office in Jackson. Job Description: We are seeking experienced, full-time AV Support Technicians to install, maintain, and support audiovisual systems at government facilities. Qualified candidates must be able to work independently while also collaborating effectively as part of a team. This is a full-time position based out of our Jackson, NJ office. Regular travel throughout New Jersey and surrounding areas is required, with occasional travel to other locations as project needs arise. Job Responsibilities Include: Primary job function is to provide remote support for installed AV installations. Previous experience in supporting AV installations is essential. This is NOT an entry level position Responsibilities will also include design, install and maintain multi-component hardware and software AV systems including digital recording systems, presentation systems, PA systems, AI real-time courtroom displays, multi-camera switching systems, video conferencing systems, etc Travel to sites for scheduled installations, site-visits, and support issues will be required Research, test and evaluate new AV products (controls, DSPs, microphones, cameras, presentation systems) Design and produce quotations for management approval to satisfy customer requests. Skills Required: Understanding of AV signal-flow and the ability to design, troubleshoot, and fine tune programing for DSPs and control systems Basic knowledge of Crestron control system programming is a big plus Implementing and integrating video conferencing systems Perform rack-builds on-site and in-house with cable management to industry standards Ability to terminate standard AV cables and wiring such as: XLR, 1 4-Inch, BNC, and CAT5e/6, db9 pin serial, etc General knowledge in interacting with networks Experience in remote AV support Experience and DANTE certification a big plus Ability to work with and train customers at different levels of experience Requires the ability to pass background criminal checks through local and federal agencies as needed Must be able to obtain a valid passport We offer an excellent compensation/benefit package including an ESOP retirement plan. Our company offers an exciting future for qualified candidates who will help us with our planned growth. CourtSmart Digital Systems is an equal opportunity employer headquartered in MA. Company Description CourtSmart Digital Systems is in the business of developing unique and leading-edge audio/video and AI technology for courts, law enforcement, and other government agencies. We develop software applications that use industry standard hardware and enable our customers to resolve challenges that they face. Our customers are located throughout the US and Internationally. CourtSmart has been successfully operating for 30 years and has maintained growth each year of operation. CourtSmart is an ESOP company that is a qualified ownership and retirement opportunity for our full-time employees. Company Description CourtSmart Digital Systems is in the business of developing unique and leading-edge audio/video and AI technology for courts, law enforcement, and other government agencies. We develop software applications that use industry standard hardware and enable our customers to resolve challenges that they face. Our customers are located throughout the US and Internationally. CourtSmart has been successfully operating for 30 years and has maintained growth each year of operation. CourtSmart is an ESOP company that is a qualified ownership and retirement opportunity for our full-time employees.

Job Description Job Description I. POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): A. Communicates safety discrepancies or issues to the Supervisor or Area Manager. B. Assists with product changeover and set up production equipment and verifies the functionality of safety equipment in accordance with current good manufacturing practices and standard operating procedures. C. Troubleshoots problems with equipment, devices, or products. D. Monitors and adjusts production processes or equipment for quality and productivity. E. Inspects production for quality and adherence to customer specifications. F. Monitors SPC charts and uses precision measuring instruments to perform quality checks. G. Maintains inventory of job materials and ensures that operators have adequate raw materials and supplies. H. Confirms the correct entry of computer input of ticket information. I. Provides production, progress, or changeover reports to shift supervisors. J. Writes work orders and updates journal at end of shift. K. Follows company policies and enforces safety regulations. L. Follows work procedures to meet production schedules. M. Recommends measures to improve production methods, equipment performance and quality of product. N. Suggests changes in working conditions and use of equipment to increase efficiency and safety in the department. O. Trains operators as needed. P. Measures and records data associated with operating equipment; provides advice or training to employees in the assigned area; and selects cleaning materials, tools, or equipment. Q. Operates production equipment, when needed. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 2 of 4 Effective Date: 07.23.2018 R. Assists engineers in developing, building, or testing prototypes or new products, processes, or procedures. S. Communicates safety discrepancies or issues to the Team Coordinator or Area Manager T. Inputs maintenance work orders through Maximo system U. Reviews internal email and calendar system several times per shift V. Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed W. Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials X. This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES A. Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. B. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. C. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. D. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. E. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. F. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. G. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. H. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 3 of 4 Effective Date: 07.23.2018 IV. REQUIRED AND PREFERRED QUALIFICATIONS A. Required Education and/or Experience 1. Must be able to successfully complete all required job training 2. High school diploma or general education degree (GED) 3. 6 month manufacturing/warehousing experience or equivalent 4. CRC Bronze or above B. Required Language Skills 1. Ability to read and interpret documents such as safety rules, operating and emergency procedure, and maintenance instructions. 2. Ability to write reports and business correspondence. 3. Ability to effectively present information and respond to questions from managers. C. Required Mathematical Skills 1. Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. D. Required Reasoning Ability 1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 2. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form E. Preferred Qualifications 1. Fork Lift License and Pallet Jack License 2. Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software 3. Certified Production Technician program completion V. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): A. While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. B. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. C. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 4 of 4 Effective Date: 07.23.2018 D. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. VI. WORK ENVIRONMENT A. While performing the duties of this job, the employee may be frequently exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration. B. The noise level in the work environment is usually moderate; and occasionally loud. VII. SAFETY REQUIREMENTS/PPE A. Safety shoes must be worn while on NGK property. B. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions. C. Respirators, half mask cartridge respirators plus goggles, or full face cartridge respirators may be required in designated areas or under prescribed work conditions. VIII. EMPLOYMENT DISCLAIMER A. This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.

Job Description Job Description POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): Communicates safety discrepancies or issues to the Supervisor or Area Manager. Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures. Troubleshoot problems with equipment, devices, or products. Monitor and adjust production processes or equipment for quality and productivity. Inspect production for quality and adherence to customer specifications. Monitor SPC charts and use precision measuring instruments to perform quality checks. Place product in boxes, ensuring safe transport to customer. Maintain inventory of job materials and ensure that operators have adequate raw materials and supplies. Be able to read and understand product drawings and specifications. Able to confirm the correct entry of computer input of ticket information. Provide production, progress, or changeover reports to shift supervisors. Write work orders and update journal at end of shift. Interprets company policies and enforces safety regulations. Establishes or adjusts work procedures to meet production schedules. Plans and assists with product changeover and set up for equipment. Selection of proper tooling, fixtures, etc. to set up equipment for production. Set up and verify the functionality of safety equipment; Start up and shut down processing equipment. Recommends measures to improve production methods, equipment performance and quality of product. Suggests changes in working conditions and use of equipment to increase efficiency and safety of the department. Train operators as needed. Measure and record data associated with operating equipment; Provide advice or training to other technicians; select cleaning materials, tools, or equipment. May operate production equipment when needed. Assist engineers in developing, building, or testing prototypes or new products, processes, or procedures. communicates safety discrepancies or issues to the Team Coordinator or Area Manager May input maintenance work orders through Maximo system Reviews internal email and calendar system several times per shift Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and 5S (Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. REQUIRED AND PREFERRED QUALIFICATIONS Required Education and/or Experience Must be able to successfully complete all required job training High school diploma or general education degree (GED) Required Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers. Required Mathematical Skills Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Required Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Preferred Qualifications Fork Lift License and Pallet Jack License Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. WORK ENVIRONMENT While performing the duties of this job, the employee may be frequently exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration. The noise level in the work environment is usually moderate; and occasionally loud. VII. SAFETY REQUIREMENTS/PPE Safety shoes must be worn while on NGK property. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions VIII. EMPLOYMENT DISCLAIMER This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.

Job Description Job Description POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): Communicates safety discrepancies or issues to the Supervisor or Area Manager. Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures. Troubleshoot problems with equipment, devices, or products. Monitor and adjust production processes or equipment for quality and productivity. Inspect production for quality and adherence to customer specifications. Monitor SPC charts and use precision measuring instruments to perform quality checks. Place product in boxes, ensuring safe transport to customer. Maintain inventory of job materials and ensure that operators have adequate raw materials and supplies. Be able to read and understand product drawings and specifications. Able to confirm the correct entry of computer input of ticket information. Provide production, progress, or changeover reports to shift supervisors. Write work orders and update journal at end of shift. Interprets company policies and enforces safety regulations. Establishes or adjusts work procedures to meet production schedules. Plans and assists with product changeover and set up for equipment. Selection of proper tooling, fixtures, etc. to set up equipment for production. Set up and verify the functionality of safety equipment; Start up and shut down processing equipment. Recommends measures to improve production methods, equipment performance and quality of product. Suggests changes in working conditions and use of equipment to increase efficiency and safety of the department. Train operators as needed. Measure and record data associated with operating equipment; Provide advice or training to other technicians; select cleaning materials, tools, or equipment. May operate production equipment when needed. Assist engineers in developing, building, or testing prototypes or new products, processes, or procedures. communicates safety discrepancies or issues to the Team Coordinator or Area Manager May input maintenance work orders through Maximo system Reviews internal email and calendar system several times per shift Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and 5S (Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. REQUIRED AND PREFERRED QUALIFICATIONS Required Education and/or Experience Must be able to successfully complete all required job training High school diploma or general education degree (GED) Required Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers. Required Mathematical Skills Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Required Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Preferred Qualifications Fork Lift License and Pallet Jack License Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. WORK ENVIRONMENT While performing the duties of this job, the employee may be frequently exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration. The noise level in the work environment is usually moderate; and occasionally loud. VII. SAFETY REQUIREMENTS/PPE Safety shoes must be worn while on NGK property. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions VIII. EMPLOYMENT DISCLAIMER This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.

Job Description Job Description JOB TITLE: Technical Leader I JOB GRADE: NE10 FLSA STATUS: Nonexempt DEPARTMENT NAME: NGKACU DEPARTMENT NUMBER: NGKACU REPORTS TO: Supervisor I. POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): A. Communicates safety discrepancies or issues to the Supervisor or Area Manager. B. Assists with product changeover and set up production equipment and verifies the functionality of safety equipment in accordance with current good manufacturing practices and standard operating procedures. C. Troubleshoots problems with equipment, devices, or products. D. Monitors and adjusts production processes or equipment for quality and productivity. E. Inspects production for quality and adherence to customer specifications. F. Monitors SPC charts and uses precision measuring instruments to perform quality checks. G. Maintains inventory of job materials and ensures that operators have adequate raw materials and supplies. H. Confirms the correct entry of computer input of ticket information. I. Provides production, progress, or changeover reports to shift supervisors. J. Writes work orders and updates journal at end of shift. K. Follows company policies and enforces safety regulations. L. Follows work procedures to meet production schedules. M. Recommends measures to improve production methods, equipment performance and quality of product. N. Suggests changes in working conditions and use of equipment to increase efficiency and safety in the department. O. Trains operators as needed. P. Measures and records data associated with operating equipment; provides advice or training to employees in the assigned area; and selects cleaning materials, tools, or equipment. Q. Operates production equipment, when needed. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 2 of 4 Effective Date: 07.23.2018 R. Assists engineers in developing, building, or testing prototypes or new products, processes, or procedures. S. Communicates safety discrepancies or issues to the Supervisor or Area Manager T. Inputs maintenance work orders through Maximo system U. Reviews internal email and calendar system several times per shift V. Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed W. Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials X. This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES A. Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. B. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. C. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. D. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. E. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. F. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. G. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. H. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 3 of 4 Effective Date: 07.23.2018 IV. REQUIRED AND PREFERRED QUALIFICATIONS A. Required Education and/or Experience 1. Must be able to successfully complete all required job training 2. High school diploma or general education degree (GED) 3. 6 month manufacturing/warehousing experience or equivalent 4. CRC Bronze or above B. Required Language Skills 1. Ability to read and interpret documents such as safety rules, operating and emergency procedure, and maintenance instructions. 2. Ability to write reports and business correspondence. 3. Ability to effectively present information and respond to questions from managers. C. Required Mathematical Skills 1. Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. D. Required Reasoning Ability 1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 2. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form E. Preferred Qualifications 1. Fork Lift License and Pallet Jack License 2. Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software 3. Certified Production Technician program completion V. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): A. While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. B. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. C. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. D. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. WORK ENVIRONMENT A. While performing the duties of this job, the employee may be frequently exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration. B. The noise level in the work environment is usually moderate; and occasionally loud. SAFETY REQUIREMENTS/PPE A. Safety shoes must be worn while on NGK property. B. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions. EMPLOYMENT DISCLAIMER A. This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.

Job Description Job Description Date Posted: 6-12-2026 Date Removed: 6-19-2026 Position: Continuous Tech Lead Department: Continuous Pay Grade: NE10 Shift: D-Shift (7:30PM-7:45AM 4on / 4off) Reminder: If you apply for a position and it is offered to you, and you decline the position, you will have to wait 6 months after posting for another position. Posting for a position after the deadline will disqualify you. (If posting is not able to be removed as soon as the 5pm deadline.) LATERAL MOVES ARE NOW ALLOWED WITH THE REVISED JOB BID SYSTEM. This requisition will be posted on the NGK recruiting board for 7 days. Members should also consider the following requirements after applying for a position. You must be on your current job for one (1) year if your job grade is 7 or lower. You must be in your current job for a minimum of two (2) years for job grades 8 or higher due to the more technical nature of the jobs. No disciplinary actions within the last year (low level points warnings may be waived if there are special circumstances that can be, or are, documented). Meet the minimum requirements of the open job description. Completion of the current learner's assessment and other training requirements. Completed Career Readiness Certificate (CRC). Members should be mindful of the shift, area, and job duties after applying for a job so as not to risk a six-month waiting period to apply for a future opportunity. The members should carefully consider all these factors to avoid rejecting a job offer. I. POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): A. Communicates safety discrepancies or issues to the Supervisor or Area Manager. B. Assists with product changeover and set up production equipment and verifies the functionality of safety equipment in accordance with current good manufacturing practices and standard operating procedures. C. Troubleshoots problems with equipment, devices, or products. D. Monitors and adjusts production processes or equipment for quality and productivity. E. Inspects production for quality and adherence to customer specifications. F. Monitors SPC charts and uses precision measuring instruments to perform quality checks. G. Maintains inventory of job materials and ensures that operators have adequate raw materials and supplies. H. Confirms the correct entry of computer input of ticket information. I. Provides production, progress, or changeover reports to shift supervisors. J. Writes work orders and updates journal at end of shift. K. Follows company policies and enforces safety regulations. L. Follows work procedures to meet production schedules. M. Recommends measures to improve production methods, equipment performance and quality of product. N. Suggests changes in working conditions and use of equipment to increase efficiency and safety in the department. O. Trains operators as needed. P. Measures and records data associated with operating equipment; provides advice or training to employees in the assigned area; and selects cleaning materials, tools, or equipment. Q. Operates production equipment, when needed. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 2 of 4 Effective Date: 07.23.2018 R. Assists engineers in developing, building, or testing prototypes or new products, processes, or procedures. S. Communicates safety discrepancies or issues to the Team Coordinator or Area Manager T. Inputs maintenance work orders through Maximo system U. Reviews internal email and calendar system several times per shift V. Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed W. Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials X. This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES A. Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. B. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. C. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. D. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. E. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. F. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. G. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. H. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 3 of 4 Effective Date: 07.23.2018 IV. REQUIRED AND PREFERRED QUALIFICATIONS A. Required Education and/or Experience 1. Must be able to successfully complete all required job training 2. High school diploma or general education degree (GED) 3. 6 month manufacturing/warehousing experience or equivalent 4. CRC Bronze or above B. Required Language Skills 1. Ability to read and interpret documents such as safety rules, operating and emergency procedure, and maintenance instructions. 2. Ability to write reports and business correspondence. 3. Ability to effectively present information and respond to questions from managers. C. Required Mathematical Skills 1. Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. D. Required Reasoning Ability 1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 2. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form E. Preferred Qualifications 1. Fork Lift License and Pallet Jack License 2. Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software 3. Certified Production Technician program completion V. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): A. While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. B. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. C. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 4 of 4 Effective Date: 07.23.2018 D. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. VI. WORK ENVIRONMENT A. While performing the duties of this job . click apply for full job details

Job Description Job Description JOB TITLE: Technical Leader I JOB GRADE: NE10 FLSA STATUS: Nonexempt DEPARTMENT NAME: NGKACU DEPARTMENT NUMBER: NGKACU REPORTS TO: Supervisor I. POSITION SUMMARY Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work. II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned): A. Communicates safety discrepancies or issues to the Supervisor or Area Manager. B. Assists with product changeover and set up production equipment and verifies the functionality of safety equipment in accordance with current good manufacturing practices and standard operating procedures. C. Troubleshoots problems with equipment, devices, or products. D. Monitors and adjusts production processes or equipment for quality and productivity. E. Inspects production for quality and adherence to customer specifications. F. Monitors SPC charts and uses precision measuring instruments to perform quality checks. G. Maintains inventory of job materials and ensures that operators have adequate raw materials and supplies. H. Confirms the correct entry of computer input of ticket information. I. Provides production, progress, or changeover reports to shift supervisors. J. Writes work orders and updates journal at end of shift. K. Follows company policies and enforces safety regulations. L. Follows work procedures to meet production schedules. M. Recommends measures to improve production methods, equipment performance and quality of product. N. Suggests changes in working conditions and use of equipment to increase efficiency and safety in the department. O. Trains operators as needed. P. Measures and records data associated with operating equipment; provides advice or training to employees in the assigned area; and selects cleaning materials, tools, or equipment. Q. Operates production equipment, when needed. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 2 of 4 Effective Date: 07.23.2018 R. Assists engineers in developing, building, or testing prototypes or new products, processes, or procedures. S. Communicates safety discrepancies or issues to the Supervisor or Area Manager T. Inputs maintenance work orders through Maximo system U. Reviews internal email and calendar system several times per shift V. Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed W. Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials X. This job has no supervisory responsibilities and no direct reports. III. REQUIRED COMPETENCIES A. Customer Focus: Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction. B. Environmental Awareness and Compliance: Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions. C. Functional & Technical Expertise and Computer Skills: Acquiring and applying functional knowledge in one's own area of specialty (not technical e.g., Finance, HR Management); acquiring and applying technical and functional knowledge in one's own technological area of specialty; using a personal computer and related applications to convey and retrieve information. D. Integrity and Accountability: Acts with integrity; adheres to stated core values and beliefs; accepts responsibility for his/her actions and decisions; is trusted; seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. E. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. F. Respect and Humility: Approaches others with respect and humility; shows respect for other's feelings, attitudes, reasoning and opinion; recognizes the value of diversity; emphasizes team success above personal gain; responds well to constructive criticism. G. Safety Orientation: Practices safe behavior; follows safety policies and guidelines; embraces activities that will promote member safety; adheres to personal and team safety regulations; actively participates and supports company safety initiatives; expects and communicates adherence to safety standards from members at all levels. H. Teamwork: Recognizes and appreciates the use of the combined efforts of the group of members, working effectively and efficiently to achieve goals and objectives safely. NGK CERAMICS USA, INC. JOB DESCRIPTION Job Code: 2101 Page 3 of 4 Effective Date: 07.23.2018 IV. REQUIRED AND PREFERRED QUALIFICATIONS A. Required Education and/or Experience 1. Must be able to successfully complete all required job training 2. High school diploma or general education degree (GED) 3. 6 month manufacturing/warehousing experience or equivalent 4. CRC Bronze or above B. Required Language Skills 1. Ability to read and interpret documents such as safety rules, operating and emergency procedure, and maintenance instructions. 2. Ability to write reports and business correspondence. 3. Ability to effectively present information and respond to questions from managers. C. Required Mathematical Skills 1. Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. D. Required Reasoning Ability 1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 2. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form E. Preferred Qualifications 1. Fork Lift License and Pallet Jack License 2. Knowledge of database software; inventory software; manufacturing software; spreadsheet software; and word processing software 3. Certified Production Technician program completion V. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis): A. While performing the duties of this job, the employee may be regularly required to stand; sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. B. The employee may be occasionally required to climb or balance; and stoop, kneel or crouch. C. The employee may occasionally lift and /or move up to 50 pounds. The employee may be required to occasionally use a pallet jack to move 400-500 pounds. D. The employee may be required to successfully pass scheduled testing for vision, hearing, respirator fitting and spirometry. WORK ENVIRONMENT A. While performing the duties of this job, the employee may be frequently exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration. B. The noise level in the work environment is usually moderate; and occasionally loud. SAFETY REQUIREMENTS/PPE A. Safety shoes must be worn while on NGK property. B. The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions. EMPLOYMENT DISCLAIMER A. This job description is not to be considered a written contract. Employment with NGK is at will. This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law. Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.

Job Description Job Description This job is LOCAL to the Naples, FL area only We are growing! We are looking for skilled IT Systems Technicians to help bring the company to the next level. We offer competitive base pay with a great BONUS structure and benefits. Position Description and Expectations Every member of the IT Team is expected to uphold and embody the Core Values of our Organization. In order to be successful within our Team, you must exhibit the following qualities: Integrity, Exceptional Leadership, Constant Improvement, and placing Service before Self. You will see these values weaved into our responsibilities and abilities for each position because they enable our team to serve our clients and empower the pursuit of greatness! Systems Technicians are strong in all the most common and popular Information Technology solutions. In addition to strong technical aptitudes, backed by at least 3 years of direct experience, a Systems Technician can assess a complex technical challenge/incident, develop the proper and complete solution to resolve it, and execute that solution for the client. While a "break/fix" mentality may be needed for initial work-around, that is not considered the comprehensive course of action for a Systems Technician. They should know the importance of properly documenting any procedures needed to replicate their solutions for other clients and staff members, and be disciplined in their process development. Additionally, this individual should be highly skilled at both verbal and written communication, tailoring their interactions to the client's aptitude and to the particular situation/incident. They should then be able to execute with a high degree of success in integrating and/or solving problems in diverse environments including: Microsoft 365, Azure, modern Windows Server Infrastructure components, networking (routers/switches/etc.), security solutions (VPN's, firewalls, MFA, SSO, etc.), backup systems, mobile devices, and more. Responsibilities Daily Time Entry Accounting for at Least 9 Hours, Including Lunch, with Embedded Detailed Technical Work Notes Explaining All Task Efforts Utilize Corporate Systems for Calendar Scheduling and Assignment Prioritization Documentation of Client IT Environments Documentation of Processes and Procedures for Issue Resolutions, Including Automation/Scripting if Possible Provide Remote or On-Site Escalation Support for Technical Services Help Desk Incidents and Implementations, Including the Direction of Service Technicians On-Site as Smart Hands Assistants Small to Medium Project Planning, Development, and Execution with Persistent Status Communication with Project Manager Windows Server Deployment, Configuration, and Testing Performing Migration of Customer's Environments, including Server Roles, Applications, and Data to Microsoft Azure and 365 Services Deploy, Configure, and Operate Azure Stack of Services Deploy, Configure, and Operate Meraki Networks consisting of Firewalls, Switches, Wireless Access Points Configure Network Infrastructure for Microsoft Teams Deployments Deploy, and Configure Desktop Deployment Infrastructure (MDT) Deploy, Configure, and test Microsoft Identify and Security Solutions Local Server Deployment and Administration - Experience preferred with Windows Server Configure File, Print, and Other Services Access/Group/User/Policy Management Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Administration of Enterprise E-Mail Solution, Including Add/Remove Users, Forwarding of Mail to Other Accounts, Add Aliases, etc. Perform all Maintenance Tasks for Clients on Servers and Infrastructure Based on Scheduling Create, Operate in, and Follow Corporate and General Technology Best Practices, Procedures, and Systems Master Scripting of Repeatable Processes via Microsoft PowerShell Provide Expectation Setting and Appropriate Client-Level Communication, Leveraging Central Resources for Scheduling and Quotations Proactively Take Ownership of Tasks and Follows Through to Ensure Complete Resolution Take Personal Responsibility for the Quality of Work They Perform or are Associated With Ability to Pay Close Attention to Detail while Performing Technically Complex Tasks Ability to Deal Effectively with Stressful Situations Work Collaboratively and Interactively with members of the IT Team, Ensuring the Success of the Team, Sharing Information, and Train Service Technicians Ability to Provide Accurate Time Estimates Internally and Externally Ability to Quickly Learn New Technologies Use of Self-Study Materials Hands-On Experience Corporate Training Resources Ability to Articulate Technical Information Clearly and Simply to Non-Technical People Knowledge, Skills, and Abilities Extensive Experience Required with Microsoft Windows Desktop Preferred Experience with Microsoft Server Operating Systems Extensive Understanding of TCP/IP, DNS, and Troubleshooting Internet Connectivity Issues Experience with Cisco Meraki Switches, Access Points, and Firewalls Preferred Experience with Supporting Clients on Remote Desktop Solutions Extensive Experience with Mobile Technologies, including Apple iOS and Google Android Extensive Experience with Microsoft Intune Mobile Device Management Extensive Experience with Microsoft 365 Desktop Applications Excellent Professional Verbal and Written Communication Skills, Including Accuracy and Speed of Typing, Grammar, and Vocabulary Preferred Experience as a User of ConnectWise Manage CMDB Preferred Experience as a User of ConnectWise Automate RMM Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients. Company Description We are an established and growing company, and we are looking to expand our team and services provided to our clients.