248 jobs found

Job Description Job Description Position: Network Architect - Level III (2 openings) Client: CUNY Central Office, 395 Hudson Street, New York, NY (onsite) Start: Around October 22, 2026 Duration: 1 year (12 months) Hours: 8am-5pm EST (40 hrs/week), plus after hours/weekends as needed Travel: Regular travel to CUNY campuses across the five NYC boroughs and Long Island Work Authorization: Must be legally authorized to work in the US Equipment: Consultant brings own Windows laptop Project Overview: CUNY is standardizing IP addressing across its 26 schools and central office. The architects will design and implement new IP schemes for campuses, review campuses that completed their own Re-IP, audit routing/switching designs, and support hybrid/multi-cloud connectivity and load balancing. Mandatory Qualifications: - 7+ years hands-on Network Architect experience (expert routing and switching), including 2+ years in a leadership role on complex projects - IP addressing/subnetting, Re-IP planning and migration, segmentation (VLANs, VRF Lite, SVIs) - Cisco network configuration, EIGRP, spanning tree, VoIP with QoS, Wi-Fi, firewalls, NAC/802.1X - DDI on Infoblox (DNS, DHCP, IPAM) - Load balancing architecture (F5; L4/L7, SSL offload, GSLB, WAF) - Hybrid/multi-cloud network design (Azure, AWS and/or GCP) - Palo Alto firewalls; Aruba/Fortinet exposure a plus - Complex multi-site environments strongly preferred Key Duties: - Assess current IP schemes, routing, VLANs and dependencies (DHCP, DNS, firewalls, NAC, VPN, VoIP, IoT, etc.) - Build Re-IP strategy, target-state design, cutover and rollback plans - Audit campus and data center networks; deliver prioritized findings report - Implement changes in change windows, validate, and provide post-change support - Produce design documents and MOPs; knowledge transfer to CUNY network/NOC staff

Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description Description REQUIRED : Active TS/SCI with Full Scope Polygraph LOCATION: Full-time onsite in Chantilly, VA Ardent Principles is seeking a Software Quality Assurance Specialist/Applications Tester who can elevate quality across modern, cloud driven systems. In this role, you'll design and build automation frameworks, write and execute robust test scripts, and drive both automated and manual testing across functional, regression, and integration workflows. You'll work hands on with Selenium , Cypress , and other automation tools while contributing to applications built with AWS , Kubernetes , Java , SpringBoot , and Angular . Who We Are: We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, and IT program management. Passionate Integrity, Driven by Excellence Ardent Principles offers a competitive salary range and a comprehensive, industry leading benefits package designed to support long term stability and employee well being. We provide more than a position-we offer a workplace committed to excellence, integrity, and mission focused impact. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients. Join us as we continue building the future of secure, high impact solutions. Key Responsibilities and Experience needed In this challenging yet rewarding role, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and/or with: Proficiency in automation tools such as Selenium, Cypress, etc. Strong experience in software testing, including writing and executing test automation scripts. Ability to build test automation frameworks. Working with AWS, Kubernetes, Java, SpringBoot, and Angular. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Familiarity with JIRA and agile development practices. Ability to prepare test cases, test scripts, and test data. Experience with manual functional, regression, and integration testing. Knowledge of accessibility testing standards and practices. B.S. in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or an equivalent combination of education and experience. What We Offer You Highly Competitive Salary : Recognizing and rewarding your expertise and contributions. Generous Paid Time Off : Providing ample time for rest, relaxation, and personal pursuits. Dedicated Training Budget : Supporting continuous learning and professional development. 100% Employer-Covered Family Vision, Dental, and Health Insurance : Ensuring comprehensive health coverage for you and your family. 100% Employer-Covered Life and Disability Insurance : Offering financial security and peace of mind. 401(k) Plan with a 6% Employer Match : Helping you plan and save for a secure retirement, with 100% vesting from day one. 11 Paid Government Holidays : Observing national holidays to ensure time off with family and friends. Spot Bonuses for Exceptional Performance : Rewarding outstanding contributions and achievements. SCHEDULE: This is a full-time position with consultants expected to be available and working onsite in Chantilly, VA during core hours. Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!

Job Description Anaplan Solutions Architect Location: Hybrid - northern New Jersey; NJ/NY metro candidates strongly preferred Engagement: Contract Duration: 6+ months Onsite requirements: Design validation in January, design reviews, UAT, and go-live About the Project Tiger Advisory is pursuing an Anaplan FP&A implementation for a U.S. chemical manufacturer in northern New Jersey. The solution will replace SAP BPC and Excel and support budgeting, forecasting, scenario modeling, and integrated income statement, balance sheet, and cash flow planning. It will integrate with SAP S/4HANA through SAP BTP/CPI. The client has an existing solution design. The implementation team will validate that design and build, test, and deploy the solution. Role Overview We are seeking a hands-on Anaplan Solution Architect to lead solution architecture, build complex financial models, and oversee two implementation consultants. This role requires strong technical delivery skills and the ability to present design decisions to finance leadership and the client's Design Authority Board. Key Responsibilities Validate Data Hub and spoke architecture, DISCO/PLANS standards, model sizing, and Polaris versus Classic engine selection. Present solution designs for client approval. Build the Data Hub and complex financial modules, including integrated three-statement planning, balance sheet roll-forwards, and indirect cash flow. Establish development standards, review consultant work, and lead sprint demonstrations. Configure application lifecycle management (ALM), role-based security, selective access, and segregation of duties. Support integration testing, UAT, performance tuning, and defect resolution. Deliver documentation, train client model builders and administrators, and provide hypercare support. Required Qualifications 8+ years of experience in EPM/FP&A systems, including 5+ years of hands-on Anaplan experience . Master Anaplanner or Anaplan Solution Architect certification . Experience as architect on at least three full-lifecycle Anaplan FP&A implementations . At least one implementation with integrated income statement, balance sheet, and cash flow planning . Deep knowledge of DISCO, PLANS, Data Hub design, ALM, and selective access. Experience integrating Anaplan with SAP ECC or S/4HANA data. Strong communication and client-facing presentation skills. U.S. work authorization and availability to work onsite in northern New Jersey as required. Preferred Qualifications Polaris engine experience. Manufacturing or chemical industry experience, including standard costing variances. SAP BPC-to-Anaplan migration experience. Experience with Anaplan CloudWorks or Anaplan Data Orchestrator.

Job Description Responsibilities: The Cloud Infrastructure Architect/Specialist will provide architecture, engineering, implementation, migration, and operational support for PeopleSoft and its supporting Oracle technologies on Oracle Cloud Infrastructure (OCI). The consultant will be responsible for designing, building, configuring, securing, automating, and supporting highly available OCI environments. The supported technology stack includes PeopleSoft, Oracle WebCenter Content and Imaging Suite, Oracle Identity and Access Management Suite, Oracle SOA Suite, Oracle WebLogic Server, Oracle Database, and Oracle Kubernetes Engine (OKE). The consultant will assess the current on-premises environment, develop and implement the target-state OCI architecture, and support the migration of application, middleware, database, integration, identity-management, and content-management components to OCI. Responsibilities will include configuring OCI compute, storage, networking, load balancing, DNS, identity and access management, security, monitoring, backups, and disaster recovery. The consultant will also design, build, and support OKE clusters and containerized workloads, including cluster networking, ingress, persistent storage, certificates, secrets, monitoring, and security. The position will implement infrastructure automation using Terraform, OCI Resource Manager, Ansible, scripting, Git, and CI/CD pipelines. The consultant will work closely with application development, PeopleSoft administration, database, middleware, network, cybersecurity, cloud, and operations teams. The consultant will participate in architecture reviews, technical workshops, environment builds, migration testing, production cutovers, disaster recovery exercises, performance tuning, troubleshooting, and production support. The consultant will be responsible for developing and maintaining architecture diagrams, technical designs, migration plans, building procedures, configuration documents, operational runbooks, troubleshooting guides, and knowledge-transfer materials. The successful candidate must have extensive experience in designing, implementing, or supporting enterprise OCI environments for mission-critical applications. Strong technical knowledge of PeopleSoft, Oracle middleware, OCI networking, Linux, Kubernetes, automation, high availability, security, backup, and disaster recovery is required. OCI professional-level certification is strongly preferred. The consultant must be available to support production implementations, cutovers, disaster recovery exercises, and critical incidents outside normal business hours when required.

Job Description Job Title: Facets Claims & Informatica Developer / Consultant Location: Rochester, NY Work Arrangement: Remote Employment Type: Contract Duration: 5+ Years Long Term Contract Domain: Healthcare Payer Pay Rate: $50.00/hr W2 $60.00/hr C2C Application Deadline: Oct 29th 2026 SKILLS REQUIRED Primary (Must-Have): • Facets • Healthcare Claims Domain • Informatica PowerCenter • SQL • PL/SQL • Healthcare Payer Systems • Data Analysis & Troubleshooting Secondary (Good to Have): • Enterprise Data Warehouse (EDW) • Oracle Database • Healthcare Membership & Enrollment • Production Support • Data Modeling • Healthcare Reporting & Analytics POSITION OVERVIEW Seeking a Senior Consultant to join the Healthcare Payer Solutions division, reporting to the Technical Delivery Manager. The selected candidate will drive end-to-end data integration, optimize claims processing workflows, and enhance existing Facets system architecture. This role solves complex scalable data delivery challenges, ensuring seamless healthcare claims adjudication and regulatory alignment for the client. ROLES & RESPONSIBILITIES • Design, develop, support, and optimize Informatica ETL workflows, mappings, and complex SQL/PL/SQL queries daily. • Provide deep subject matter expertise in Facets Claims processing, architecture, and system data structures. • Support healthcare claims processing, adjudication, data integration, and investigate production issues. • Analyze business requirements, perform impact analysis for system/regulatory changes, and collaborate with technical stakeholders. • Maintain SDLC standards, conduct code reviews, deliver operational documentation, and mentor junior technical team members. BENEFITS Medical Dental Vision 401(k) EEOC Compliance: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment. DISCLAIMER AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

Job Description Hexagon HxGN EAM Developer (Part-Time) 3 year project Manhattan, NY (Hybrid) Pay - $45-55/hr We are seeking an experienced HxGN EAM / Infor EAM Developer/System Engineer for a 3-year part-time engagement with the NYC Department of Correction in New York, NY. Duration: 3 years 1,820 estimated total project hours Key Requirements: 5+ years of hands-on HxGN EAM / Infor EAM development, configuration, or administration. Strong expertise in EAM workflows, screen configuration, security, reporting, and modules such as Work Orders, Equipment, Materials, and Purchasing. Experience with REST APIs, SOAP/Connector web services, SQL, and enterprise integrations. Knowledge of EAM mobile platforms, application servers, database administration, and system upgrades. Experience with HxGN EAM Cloud or similar platforms and on-premises-to-cloud migration. Proficiency in Python, PowerShell, Java, or C#/.NET. Additional Requirement: Three professional references must be submitted with the candidate's profile.

Job Description Senior Specialist Software Engineer Type: Full time/Perm Contact: Ashley at Special notes: This role is hybrid 3 days a week onsite in Downtown Chicago, IL. Responsibilities: The ideal candidate will help drive the development of our cloud based scalable architecture that powers our client's instrument management, settlements engine and clearing systems. You will work closely with Staff Engineers on architectural decisions while taking full ownership of significant components and features. This role is designed for an experienced engineer who thrives on solving complex technical problems in financial markets, has strong expertise in micro services based distributed systems, and can deliver production-quality code that operates at scale with reliability and precision. Required skills: Bachelor's degree with 5+ years of professional software engineering experience, with significant time building high-performance distributed systems. Strong Java proficiency, including solid understanding of concurrency, memory management, JVM behavior, and performance optimization. Understanding of network protocols and APIs, with experience implementing REST and WebSocket APIs. FIX protocol experience is a strong plus. Experience building scalable and HA systems that handle high throughput and low latency in production environments (10k+ msgs/sec, low-millisecond latencies). Experience building micro-services systems, Kafka and relational databases (PostgreSQL). Experience with derivative contracts (futures, options) and financial markets is highly desirable. Contact: Ashley Falkenberg Senior Recruiting Consultant Forbes Technical Consulting LLC 343 W Erie St. Suite 520 Chicago, IL 60654 E:

Job Description At Orange Logic, we've been solving complex content challenges for over two decades-driven by innovation, curiosity, and a passion for impact, our intelligent Digital Asset Management (DAM) system, Orange Logic Platform, empowers organizations across industries to manage, access, and leverage their digital assets more effectively. We're not just building powerful software-we're building a team of bold thinkers, collaborators, and problem-solvers who care deeply about delivering real value. Serving as a technical consultant, the Integration Consultant is responsible for the successful implementation and integration of customized software environments for our customers. This role is both technical and customer-facing. Your Role at Orange Logic: Conducts discovery working sessions to gather and assess customer requirements Proposes and builds custom solutions with a focus on scalability and in consideration of a customer's broader business goals Troubleshoots software-related problems that occur in customer environments Advises customers and partners with respect to technical best practices and recommendations for workflow improvements Serves as a customer advocate, providing tailored service and advocating for product enhancements Proactively communicates cross-functionally to progress time-bound project deliverables Performs customer training on general platform functionality and customer-specific customizations Collaborates with customer I.T. teams and vendors to ensure successful integration setup and rollout Ideal Qualifications: A Bachelor's Degree or related experience Proven experience implementing and integrating enterprise SaaS solutions (required) Strong understanding of integration frameworks and technologies, including APIs and webhooks (required) Intermediate experience configuring A.I. agents and Python or JavaScript (preferred) Applied experience with Digital Asset Management systems is preferred Excellent interpersonal, negotiation, and conflict resolution skills Positive attitude, with a genuine enthusiasm for proactively solving problems Technically curious and eager to understand how complex systems work Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously Analytical thinker who can translate complex business needs into feasible solutions Perks of joining the team: Competitive compensation Medical, Dental, & Vision Insurance Life & Disability Insurance 401(k) & Roth with 4% employer match (fully vested) 20 Days PTO 8 Weeks Parental Leave 8 Company Holidays Remote Work Environment Compensation: The target compensation for this position is $100,000 - 130,000 in most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. How to get started: If you're excited by meaningful challenges and lead impactful projects, we encourage you to apply! Application Updates: Our opportunities attract a high volume of qualified applicants, making the selection process highly competitive. While we're unable to provide individual status updates to every applicant, only candidates selected to move forward will be contacted. Anyone who interviews with our team will receive a direct update regarding their status. Note: Orange Logic only communicates with candidates through official email addresses or via LinkedIn from a verified Orange Logic Talent Acquisition employee listed under "Meet the Hiring Team." We do not conduct interviews via text message or request payment for equipment purchases at any stage of the hiring process. By submitting this application, I certify that all information provided herein is true, accurate, and complete to the best of my knowledge. I understand that any false or misleading information may result in disqualification from consideration or, if discovered after acceptance, may lead to immediate dismissal. Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. We respect your privacy. Learn more about how we handle applicant data in our Global Career Privacy Notice.

Job Description Senior Specialist Software Engineer Type: Full time/Perm Contact: Ashley at Special notes: This role is hybrid 3 days a week onsite in Downtown Chicago, IL. Responsibilities: The ideal candidate will help drive the development of our cloud based scalable architecture that powers our client's instrument management, settlements engine and clearing systems. You will work closely with Staff Engineers on architectural decisions while taking full ownership of significant components and features. This role is designed for an experienced engineer who thrives on solving complex technical problems in financial markets, has strong expertise in micro services based distributed systems, and can deliver production-quality code that operates at scale with reliability and precision. Required skills: Bachelor's degree with 5+ years of professional software engineering experience, with significant time building high-performance distributed systems. Strong Java proficiency, including solid understanding of concurrency, memory management, JVM behavior, and performance optimization. Understanding of network protocols and APIs, with experience implementing REST and WebSocket APIs. FIX protocol experience is a strong plus. Experience building scalable and HA systems that handle high throughput and low latency in production environments (10k+ msgs/sec, low-millisecond latencies). Experience building micro-services systems, Kafka and relational databases (PostgreSQL). Experience with derivative contracts (futures, options) and financial markets is highly desirable. Contact: Ashley Falkenberg Senior Recruiting Consultant Forbes Technical Consulting LLC 343 W Erie St. Suite 520 Chicago, IL 60654 E:

Job Description At Orange Logic, we've been solving complex content challenges for over two decades-driven by innovation, curiosity, and a passion for impact, our intelligent Digital Asset Management (DAM) system, Orange Logic Platform, empowers organizations across industries to manage, access, and leverage their digital assets more effectively. We're not just building powerful software-we're building a team of bold thinkers, collaborators, and problem-solvers who care deeply about delivering real value. Serving as a technical consultant, the Integration Consultant is responsible for the successful implementation and integration of customized software environments for our customers. This role is both technical and customer-facing. Your Role at Orange Logic: Conducts discovery working sessions to gather and assess customer requirements Proposes and builds custom solutions with a focus on scalability and in consideration of a customer's broader business goals Troubleshoots software-related problems that occur in customer environments Advises customers and partners with respect to technical best practices and recommendations for workflow improvements Serves as a customer advocate, providing tailored service and advocating for product enhancements Proactively communicates cross-functionally to progress time-bound project deliverables Performs customer training on general platform functionality and customer-specific customizations Collaborates with customer I.T. teams and vendors to ensure successful integration setup and rollout Ideal Qualifications: Bachelor's degree, preferably in STEM Proven experience implementing and integrating enterprise SaaS solutions (required) Strong understanding of integration frameworks and technologies, including APIs and webhooks (required) Intermediate experience configuring A.I. agents and Python or JavaScript (preferred) Applied experience with Digital Asset Management systems is preferred Excellent interpersonal, negotiation, and conflict resolution skills Positive attitude, with a genuine enthusiasm for proactively solving problems Technically curious and eager to understand how complex systems work Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously Analytical thinker who can translate complex business needs into feasible solutions Perks of joining the team: Competitive compensation Medical, Dental, & Vision Insurance Life & Disability Insurance 401(k) & Roth with 4% employer match (fully vested) 20 Days PTO 8 Weeks Parental Leave 8 Company Holidays Remote Work Environment Compensation: The target compensation for this position is $100,000 - 150,000 in most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. How to get started: If you're excited by meaningful challenges and lead impactful projects, we encourage you to apply! Application Updates: Our opportunities attract a high volume of qualified applicants, making the selection process highly competitive. While we're unable to provide individual status updates to every applicant, only candidates selected to move forward will be contacted. Anyone who interviews with our team will receive a direct update regarding their status. Note: Orange Logic only communicates with candidates through official email addresses or via LinkedIn from a verified Orange Logic Talent Acquisition employee listed under "Meet the Hiring Team." We do not conduct interviews via text message or request payment for equipment purchases at any stage of the hiring process. By submitting this application, I certify that all information provided herein is true, accurate, and complete to the best of my knowledge. I understand that any false or misleading information may result in disqualification from consideration or, if discovered after acceptance, may lead to immediate dismissal. Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. We respect your privacy. Learn more about how we handle applicant data in our Global Career Privacy Notice.

Job Description Job Description $75,000 - $95,000 + PS Bonus $75,000 - $95,000 / year The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that's taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. As a Technical Consultant at Vertafore, you'll play a pivotal role in delivering value to our clients by implementing technical configurations and offering tailored solutions to their business challenges. Your expertise will shape and enhance the experiences of our key clients, fostering strong relationships and contributing to the future growth of our team. Working collaboratively across departments such as Customer Support, Account Management, Professional Services, and Product Management, you'll guide clients through their journey with us, ensuring their needs are met and exceeded. As part of a dynamic cross-functional team, you'll need to be proactive, adaptable, and service-oriented to excel in our fast-paced environment. Delving into the technical intricacies of implementations will be your forte, and you'll relish the opportunity to devise innovative tools, processes, and solutions to tackle complex problems head-on. Consultant IIs will further enhance their expertise, applying deep product knowledge to address unique customer scenarios and identify best practices that can drive effectiveness across the board. Core Responsibilities: Essential job functions included but are not limited to the following: Install, configure, and deploy software solutions in customer environments according to implementation standards and project plans. Perform product upgrades, patches, and system migrations while minimizing customer disruption. Troubleshoot installation, upgrade, and configuration issues, identifying root causes and implementing timely resolutions. Collaborate with project managers, technical teams, product development, and customer stakeholders throughout implementation projects. Support multiple concurrent customer implementations while effectively managing priorities, timelines, and deliverables. Participate in implementation planning, technical design discussions, and risk identification. Document installation procedures, technical configurations, and issue resolutions to ensure knowledge sharing and repeatability. Provide technical guidance and best practices to customers during implementation and post-deployment activities. Participate in scheduled weekend and after-hours work to support production implementations, upgrades, and critical customer events. Escalate complex technical issues appropriately while maintaining ownership through resolution. Continuously develop product expertise and stay current on new releases, features, and implementation methodology Knowledge, Skills and Abilities: Advanced written and verbal communication skills Technically savvy with an interest in technology and in deepening technical and software knowledge Qualifications: BA/BS degree preferred or comparable experience. Minimum 3 years of work experience in a technical, customer focused environment. Insurance industry experience helpful Proficiency in writing advanced SQL queries, as well as the ability to create SQL functions and stored procedure Experience with C, .NET, Java, PowerShell would be a plus Additional Requirements and Details: Travel required up to 10% of the time. Ability to work remote with a stable internet connection on an as needed basis Located and working from an office location (when required) Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings . The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job Description Job Title: Red Hat Satellite Senior Consultant Location: Merritt Island, FL Duration: 6.5 Months Job Description We are seeking an experienced Red Hat Satellite Senior Consultant to support the deployment, administration, configuration, and optimization of Red Hat Enterprise Linux (RHEL) environments. The ideal candidate will have strong hands-on expertise with Red Hat Satellite, enterprise Linux infrastructure management, automation, and system lifecycle operations. The consultant will work closely with technical architects and customer stakeholders to implement best practices, troubleshoot complex infrastructure issues, and support enterprise Linux modernization initiatives. Familiarity with IBM AIX and the ability to map AIX functionality to equivalent RHEL capabilities is highly desirable. Key Responsibilities Deploy, configure, administer, and maintain Red Hat Satellite 6.x environments. Manage RHEL infrastructure, including provisioning, patching, upgrades, subscriptions, and lifecycle management. Configure and maintain Satellite Content Views, Lifecycle Environments, Activation Keys, Host Groups, and Capsule Servers. Implement automated patching, configuration management, and system provisioning using Red Hat Satellite and Ansible. Troubleshoot Satellite infrastructure, repository synchronization, host registration, and content management issues. Support RHEL server administration, performance optimization, security hardening, and infrastructure maintenance. Collaborate with architects and infrastructure teams to design scalable and reliable Linux management solutions. Evaluate existing IBM AIX capabilities and help identify comparable RHEL features and functionality. Assist with Linux modernization, infrastructure integration, and migration planning activities. Develop technical documentation, operational procedures, and knowledge transfer materials. Provide hands-on technical guidance and support to customer engineering and operations teams. Required Qualifications Strong hands-on experience with Red Hat Satellite 6.x deployment, configuration, administration, and troubleshooting. Extensive experience administering Red Hat Enterprise Linux (RHEL 7, 8, and 9). Expertise in Linux server provisioning, patch management, repository management, and system lifecycle operations. Experience configuring Satellite Capsule Servers, Content Views, Activation Keys, and Lifecycle Environments. Strong understanding of Linux networking, storage, security, and system administration. Experience with Ansible automation and Bash scripting. Ability to troubleshoot complex enterprise Linux infrastructure issues. Strong communication skills and experience working directly with customers and technical stakeholders. Willingness to work onsite in Merritt Island, FL, as required.

Job Description Job Description: Job Summary: Client is seeking an experienced and proactive Salesforce Administrator to lead the system configuration for a highly visible Treasury Management project. Candidates will be part of a focused initiative team of 3 to 4 contractors, working collaboratively under the direction of a Product Manager and a Lead Advanced Salesforce Administrator. In this role, candidates will be responsible for building a brand-new process from the ground up, specifically designing how our Voice Center handles Treasury Management questions and issues. Candidates will operate independently and exercise professional judgment in making decisions that impact the user and client experience. The ideal candidate has strong hands-on configuration skills, a passion for translating complex business requirements into scalable solutions, and the ability to act as a subject matter expert for this new workflow. Key Responsibilities: Process Development: Design, configure, and implement a brand-new Salesforce workflow from the ground up to support the Voice Center's handling of Treasury Management issues. Agile Execution: Actively participate in Agile/Scrum ceremonies (sprints, stand-ups, retrospectives) and work collaboratively with the Product Manager, Lead Admin, and other contractors to deliver iterative value. System Configuration: Translate business requirements into scalable Salesforce solutions utilizing best practices for automation (e.g., Flow Builder), custom objects, fields, page layouts, and record types. End-to-End Ownership: Take full ownership of the end-to-end technical implementation process for your assigned project deliverables. User & Security Management: Manage aspects of user setups, roles, profiles, permissions, and sharing rules to ensure data security and compliance within the new Voice Center processes. Collaboration: Establish and maintain a high level of credibility with business partners and stakeholders, serving as the technical product expert alongside the Lead Admin. Reporting & Dashboards: Create and refine dashboards and reports so Voice Center managers and stakeholders can track Treasury Management metrics and service SLAs. Basic Qualifications: At least 3 years of hands-on experience as a Salesforce Administrator. Active Salesforce Certified Administrator credential. Proven track record of building and configuring new Salesforce processes, workflows, and automations from the ground up. Strong understanding of and practical experience working within Agile/Scrum methodologies. Excellent relationship-building skills and the ability to collaborate effectively with both technical and non-technical stakeholders. Preferred Qualifications: Active Salesforce Advanced Administrator Certification. Experience with Visual Studio Code. Familiarity with Jira, Git, and Git Repositories. Familiarity with AWS integrations and APIs, and how they interact with the Salesforce ecosystem. Previous experience in Treasury Management operations or the financial services sector. Note: Salesforce developers & administrators Updating to standardize call center systems using Salesforce SBB Must be onsite in Richmond, VA, McLean, VA or NYC Bill rate TBD Pay Range: $XXX - $XXX The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Job Description Product Owner - (Contact Center / Omnichannel) Location: Charlotte, NC (Hybrid) Reports to/Team Dynamic: Collaborates with cross-functional product, engineering, contact center technology, and business teams. Rate: $50-$60/hour W2 Employment Type: Contract-to-Hire About the Role: Brooksource is seeking an experienced Product Owner to support a leading financial services organization in Charlotte, NC. This individual will play a key role in enhancing customer-facing contact center technology, with a focus on interactive voice response (IVR), virtual assistants, self-service capabilities, and omnichannel customer experiences. In this role, you'll help shape how customers interact with digital and voice-based services, making everyday experiences more efficient, intuitive, and seamless. You'll work closely with business stakeholders, engineering teams, and technology partners to translate customer needs into actionable product enhancements. The ideal candidate brings hands-on product ownership experience, a strong understanding of contact center environments, and the ability to drive initiatives from requirements gathering through successful delivery. What You'll Do: Own and prioritize the product backlog, including epics, user stories, acceptance criteria, and roadmap initiatives. Partner with business stakeholders and technical teams to gather requirements, define business rules, and identify opportunities to improve customer experiences. Support enhancements to contact center platforms, including IVR, virtual agents, call routing, customer authentication, and self-service capabilities. Collaborate with engineering, UX, and platform teams to improve customer journeys and ensure seamless transitions between automated systems and live representatives. Participate in Agile ceremonies, including backlog refinement, sprint planning, testing, and product acceptance. Coordinate cross-functional dependencies, troubleshoot delivery challenges, and support successful product releases. Monitor product performance and customer interaction data to identify opportunities to improve self-service adoption, customer resolution, and operational efficiency. What You Bring: Experience as a Product Owner, Product Manager, or in a similar role supporting customer-facing technology initiatives. Experience working with contact center technology, omnichannel customer experiences, IVR, or customer self-service platforms. Strong understanding of Agile methodologies, backlog management, user stories, and acceptance criteria. Experience gathering business requirements and collaborating with both technical and nontechnical stakeholders. Familiarity with contact center platforms such as Genesys Cloud CX, NICE CXone, Five9, Amazon Connect, or similar technologies is preferred. Understanding of system integrations, APIs, customer authentication, and digital customer journeys. Strong communication, analytical, and problem-solving skills, with the ability to manage competing priorities and drive projects through delivery. Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement How to Apply: Interested in helping shape the future of customer service technology? Apply today through Indeed! Our recruiting team will review your application and reach out if your background aligns with the opportunity. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. Brooksource is a top consulting and professional services provider specializing in IT and Engineering solutions for Fortune 500 companies and the public sector. It utilizes a national network of over 25,000 consultants, local and national delivery engines, as well as strategic partnerships with industry-leading technology providers to support its customers' high-impact initiatives. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Job Description Southern Tier Library System is accepting applications for the position of Director of Information Technology. The library system seeks an energetic candidate with a robust understanding and vision for 21st century technologies in the field of public libraries, and a passion for providing meaningful services to 48-member libraries within a team-based, cooperative library system environment. GENERAL STATEMENT OF DUTIES This is an administrative, full time, exempt, professional position charged with overall management of the Division of Information Technology. Under the general direction of the Executive Director, the Director of IT oversees successful implementation of all operations within the Division of Information Technology. Additionally, this position provides support to member libraries relative to all aspects and approaches of technology services, requiring a sound technical background including knowledge in computer systems, networking, storage systems, databases, applications, security and protecting sensitive data from external threats. ESSENTIAL FUNCTIONS OF THE POSITION Staff Leadership & Service Delivery Direct and supervise IT department staff, including the PC Deployment Technician, Systems Specialist, and Network Specialist. Assign projects, establish priorities, and monitor completion. Provide technical guidance and escalation support to staff. Coordinate IT services delivered to member libraries. Approve timesheets, benefit time, and staff scheduling. Identify staff training and professional development needs. Develop cross-training and succession coverage for critical systems. Technology Planning & Infrastructure Management Establish the organization's technology strategy and infrastructure direction. Oversee servers, virtualization, networking, cloud services, storage, backup systems, and data-center infrastructure. Plan infrastructure upgrades and replacement cycles. Ensure appropriate system capacity, availability, performance, and reliability. Design and maintain disaster-recovery and business-continuity capabilities. Ensure critical systems can be restored following equipment failure, cyber incidents, or disasters. Cybersecurity & Risk Management Establish and oversee organizational cybersecurity practices. Manage cybersecurity initiatives and grant-funded security programs. Coordinate penetration testing and vulnerability assessments. Coordinate cybersecurity requirements with the organization's cyber insurance provider. Ensure identified vulnerabilities are evaluated and remediated. Maintain appropriate security controls for servers, networks, endpoints, cloud systems, and identities. Oversee physical electronic access control systems. Budget, Procurement, Contracts & Vendors Review and approve technology purchases. Establish technology standards for organizational purchases. Evaluate technology products and services. Manage vendor relationships. Manage maintenance agreements, subscriptions, licensing, and renewals. Coordinate vendor support and escalation when required. Plan for technology lifecycle and replacement costs. Compliance, Audit & Funding Serve as an organizational subject matter expert for E-rate. Manage/coordinate E-rate filing and supporting documentation. Provide technology and security documentation for the annual financial audit. Support cyber-insurance documentation and compliance requirements. Maintain appropriate documentation demonstrating IT controls and security practices. Manage technology-related grant programs and reporting requirements. Application & Library Technology Oversight Ensure reliable operation of the Integrated Library System. Coordinate ILS maintenance, upgrades, vendor support, integrations, and infrastructure. Oversee web hosting systems and applications. Ensure appropriate administration of Microsoft 365 and other organizational cloud services. Identify opportunities for automation and systems integration. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES IT Leadership & Management Manage technical employees with different skill sets. Translate organizational needs into technology projects. Prioritize competing operational and project requirements. Delegate appropriately while maintaining accountability. Mentor technical staff and develop their capabilities. Manage vendors and technical support relationships. Evaluate technology purchases and contracts. Communicate technical issues to executive leadership, staff, libraries, auditors, vendors, and other nontechnical audiences. Enterprise Infrastructure Server virtualization. VMware environments. Enterprise server and storage infrastructure. Windows Server. Linux/Ubuntu. Active Directory. DNS, DHCP, authentication, and other core infrastructure services. LAN/WAN networking. Enterprise Wi-Fi and network management. Data-center operations. Power, environmental monitoring, UPS, and generator systems. Microsoft Cloud Services Microsoft 365 Entra ID Exchange Online Azure Identity and access management Multifactor authentication User and group administration Cloud security and permissions Cybersecurity Endpoint protection/XDR. Vulnerability management. Patch management. Penetration testing. Network security. Server hardening. Identity security. MFA and access controls. Cybersecurity incident response. Backup protection and ransomware recovery. Cyber-insurance requirements. Security risk assessment. Backup, Disaster Recovery & Business Continuity Local backups. Off-site/remote backups. Cloud backups. Backup appliances. Recovery-point and recovery-time objectives. Server and VM restoration. Disaster-recovery architecture. Backup monitoring and testing. Recovery documentation. Integrated Library Systems & Library Technology ILS architecture and administration. Library technology workflows. Server-based enterprise applications. Vendor-supported applications. APIs and system integrations. Authentication and data exchange between systems. MINIMUM QUALIFICATIONS Associate's degree in computer-oriented field, and minimum of six years of experience in a supervisory or decision-making role in Information Technology, or Bachelor's Degree in computer-oriented field and minimum of four years of experience. Commitment to professional development as demonstrated by reading, networking, and participation in continuing education opportunities. Strong commitment to providing public library support in a fast-paced work environment. Valid driver's license. EXAMPLES OF WORK Recommends Information Technology budgets, long-term capital investments, and strategic plan for technology integration, and determines project priorities and funding sources in communication with Executive Director. Participates in library system board meetings and member director meetings. Proposes, maintains and implements current IT Plan for library system. Creates and recommends policies and training for staff and member libraries and puts in place systems for implementation. Directs IT staff to implement wide-area network and server infrastructure functionality. Takes pro-active measures to ensure all network connections, servers, ILS databases, electronic messaging, etc., including software and hardware maintenance and file and server back up and replication. Coordinates library system E-rate program by certifying and submitting E-rate forms, including but not limited to 470, 471, 486, 479, 500 and PIA requests for Category 1 and Category 2 funding. Maintains communication with internet service providers. Convey System Information Technology policies to staff and member libraries. Serves as consultant to member library staff and trustees on information technology issues Prepares statistical or narrative reports as needed or required. Participates in recruitment, selection, training, and evaluation of employees. Performs other duties as assigned. ADDITIONAL DEMANDS AND WORK ENVIRONMENT Frequent travel throughout the System's region, and quarterly State-wide travel. Reasonable accommodations may be made to enable all eligible individuals to perform the essential functions. Salary & Benefits The salary range is $90,000 - $110,000 for this 37.5 hour per week salaried position and is commensurate with experience. New York State Retirement, Empire or BCBS Health Plans. Paid vacation, sick, personal and holidays based on organizational contracts. 2% salary increase upon successful completion of probationary period. Application Process Applications are due November 20, 2026. Please submit (via e-mail) a meaningful cover letter, resume . click apply for full job details

Job Description At Ascyndent we believe Digital transformation is all about leveraging information and technology to enhance the human experience. It is also about transformative execution. Our teams bring business visions and strategies into reality leveraging technology capabilities.Our consultants leverage innovative capabilities and deep domain expertise to develop short and long-term strategies aligned with your enterprise goals, skill requirements and technology platforms. As an experienced member of our team, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. This job is for you if You're interested in a meaningful job at a growing technology company where you'll work with a variety of technology solutions and be appreciated for doing your job well.You want to help shape the future of emerging technology.You enjoy collaborating with highly skilled professionals with a passion for selling.You want to join a culture that embraces dynamic individuals with a focus on innovation. A day in the life Supports Scrum teams/Development teams:Lead the team to success by working across groups to drive discussion & engagement in an agile software development cycleOrganize and facilitate reviews, retrospectives, sprint, train and release planning, demos, and other Scrum-related activitiesTrack and communicate team velocity and sprint/release progress. Maintains process documentationEnsure teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibilityCoach to ensure self-organization and cross- functionalityMaintain data integrity of agile tracking systems to provide transparency on product and sprint backlogRemove impediments or guides the team to remove impediments that may obstruct the completion of the team's projects and sprint goals Supports Agile delivery teams:Facilitate Scrum eventsEnsure vision, goals, scope, and product domain are understood by everyone on the Scrum teamFind techniques for effective product backlog managementHelp the Scrum team understand the need for clear and concise product backlog itemsPartner with the Agile delivery team to arrange the product backlog for maximized valueMay help facilitate/coordinate inside and outside of the team to ensure requirements are defined and captured by the team, solicit feedback, communicate scope and schedules as well as set expectationsMay have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reportsPerforms other duties as assigned What we are looking for Required 3-5 years of agile experience as either a scrum master or product ownerHas a certification from either Scrum.org or the Agile AllianceHas a background in the insurance or financial industryProven record of being a collaborative problem solver and a servant leaderProfessional Scrum Master (PSM) or Certified Scrum Master (CSM) preferredUnderstands how to leverage metrics to drive changeIs a thought leader who has the ability and interest to creatively solve complex problems that extend beyond traditional scrum team boundaries

Job Description About the Position: Seeking an Infrastructure Project Manager to lead the planning, coordination and installation of technology infrastructure that will transform client's employee and client experiences. The role involves the build of Wealth Management Branch offices throughout NY and greater US. This includes the coordination and installation of voice and data hardware and infrastructure cabling. The candidate will be responsible for gathering requirements and organizing and coordinating the deployment plan of new core network infrastructure. This role will lead to the network build, expansion, renovation and/or closure of branch offices. About Candidates: A confident and articulate self-starter A team player with a high level of commitment and enthusiasm. Ability to work in a high-pressure environment while juggling multiple tasks. Excellent attention to detail and organizational skills Demonstrates time management, ability to prioritize tasks and to meet deadlines across multiple projects. Possesses strong interpersonal skills and able to communicate at all levels and influence others. Displays strong leadership skills, with a proven track record of leading projects at times of change. Requirements: Comfortable working on-standard business hours Friday evenings / Saturdays Ability to work on-site 3 days per week 10 to 12 years of technology project management experience Branch office build, network core infrastructure, switches and routers. Experience with Cisco hardware and understands how to partner with vendors for installation. Experience with network installations Experience with project lifecycle of network integrations, infrastructure build, data center builds and/or corporate real estate construction projects including floor build outs and business relocations. Understanding of cabling, corporate services, cable management Plan, coordinate, implement, and track deliverables related to the request. Gather technology requirements and partner with engineering and operations for high level design. Develop, track and coordinate schedule Procure hardware and manage deliveries and delays with vendors, including staging. Create and Manage the Technology Change Management tickets Provide weekly status reports both internally and externally, as required. Schedule UAT testers and BAU signoffs. Proficient in Microsoft Word, PowerPoint, SharePoint, Visio, and Project. Strong Excel, SharePoint, MS project, ServiceNow Skills. Skills Desired: CCNA and/or CCNP preferred WAN, LAN Bachelor's Degree + Must have experience within financial services and/or technical role at a technology hardware vendor. Data Center Builds, Consolidations, Decommissions Technical delivery, implementation management Kanban and Agile experience Note: Pay Range: $XXX - $XXX The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Job Description Job Title: Oracle Fusion SCM Functional Consultant / SME Work Location: Stafford, VA Job Summary We are looking for an experienced Oracle Fusion SCM Functional Consultant / Subject Matter Expert (SME) with strong expertise in implementing, configuring, and supporting Oracle Fusion Cloud Supply Chain Management modules. The ideal candidate should have hands-on functional knowledge, experience in business process analysis, and the ability to work with business stakeholders and technical teams to deliver effective SCM solutions. Key Responsibilities Implement, configure, and support Oracle Fusion Cloud SCM modules based on business requirements. Gather business requirements, conduct fit-gap analysis, and prepare functional design documents. Work on SCM modules such as Inventory Management, Procurement, Order Management, Product Information Management (PIM), and Supply Planning. Support end-to-end supply chain business processes, including procure-to-pay, order-to-cash, inventory, and fulfillment. Configure application setups, manage functional testing, and support SIT, UAT, and production deployments. Troubleshoot functional issues and provide root-cause analysis and resolution. Collaborate with technical teams on integrations, reports, data migration, and extensions. Prepare functional specifications, process flows, configuration documents, and user training materials. Support Oracle Fusion SCM implementations, enhancements, upgrades, and post-go-live activities. Act as a functional SME, providing guidance on Oracle SCM best practices and process improvements. Required Skills Strong hands-on experience with Oracle Fusion Cloud SCM. Functional expertise in one or more core SCM modules, such as: Inventory Management Procurement Order Management Product Information Management (PIM) Supply Chain Planning Knowledge of end-to-end supply chain business processes. Experience with requirements gathering, functional configuration, fit-gap analysis, and solution design. Experience in functional testing, UAT, issue resolution, and production support. Ability to work with business stakeholders, developers, integration teams, and other functional consultants. Strong communication, analytical, and problem-solving skills. Preferred Qualifications Experience with at least one full-cycle Oracle Fusion SCM implementation. Knowledge of Oracle Integration Cloud (OIC), REST/SOAP APIs, and SCM integrations. Experience with FBDI, ADFdi, data migration, and functional data validation. Familiarity with OTBI, BI Publisher, and Oracle Fusion reporting. Oracle Cloud SCM certifications are an advantage.

Job Description About the Role The WSO2 Sales Engineering Team acts as trusted technical advisors to prospects and customers who engage with WSO2. Associate Enterprise Architects at WSO2 focus on various roles, including pre-sales engineering for prospects, technical ownership of customers, and subject matter expertise for architecture consultancies. As an Associate Enterprise Architect you will act as the linchpin connecting customers, internal sales, research and development (R&D), and customer success, across all of WSO2's products and solutions, including API management, integration, identity and access management, and our internal developer platform vision. You will engage with prospects from the outset, grasp both technical and business needs, architect the right solution, advocate and recommend the ideal product, translate the product into a tailored solution or specific use case, construct a proof of concept, facilitate the conversion of prospects into customers, and persistently foster and expand customer relationships. We encourage you to read this article to learn more about the importance of Associate Enterprise Architects today and their role in technology sales. This critical role is known by various names in the industry, including Pre-Sales Engineering, Sales Engineering, Technical Consultants, and Customer Engineering. At WSO2, we encompass all of the above under Sales Engineering. Key Responsibilities Design and deliver custom demos, proof of concepts, and solution architectures aligned to customer business, technical, and integration requirements. Evaluate RFP feasibility and contribute to technical and business responses. Translate customer needs into scalable, high-quality solution designs, clearly communicating technical and business value through presentations, workshops, and documentation. Develop and maintain deep expertise in WSO2 products, architecture, industry verticals, and competitive offerings. Stay current on technology trends, product evolution, and future direction. Lead technical aspects of complex project deliveries, including technical ownership, estimation, scheduling, and stakeholder communication. Collaborate closely with delivery managers, product teams, and customers to manage expectations and dependencies. Conduct architectural and deployment reviews, produce review documentation, and recommend best practices aligned to customer use cases. Follow up on action items with customers and account teams. Deliver technical workshops, webinars, and enablement sessions for customers, partners, and internal teams, tailoring content for executives, architects, developers, and DevOps audiences. Serve as a primary technical advisor for assigned accounts, supporting post-sales expansions, account planning, and strategic engagements. Build trusted relationships and manage multiple accounts and prospects. Drive business and technical discussions with strategic customers and lead customer escalations in partnership with support teams, ensuring timely resolution and root cause analysis. Provide structured feedback to product and engineering teams based on customer usage, industry standards, and DevOps best practices. Identify and advocate for critical product improvements. Mentor and lead team members, supporting role clarity, skills development, and knowledge sharing. Lead internal technical discussions and foster continuous learning. Contribute to thought leadership through high-quality blogs, articles, talks, and public content, positioning WSO2 as a leader in enterprise and business architecture. Collaborate with marketing and field teams to design and deliver market-relevant events, webinars, and campaigns. Lead and implement initiatives to improve team productivity, quality, and delivery practices. Measure impact and embed improvements into standard operations. Continuously expand technical, architectural, and leadership capabilities, applying prior experience and best practices to strengthen team performance and company vision. Qualifications, Skills and Relevant Experience Required: 2+ years of experience in a pre-sales, solutions engineering, or technical consulting role - this is a must-have Hands-on experience with API management, middleware, or integration platforms (WSO2, MuleSoft, Boomi, Apigee, Azure API Management, or similar) - required Demonstrated experience leading technical demos, proofs of concept, or solution design with enterprise clients - required Ability to communicate effectively with both technical teams and executive stakeholders - required Experience working in enterprise environments with complex, multi-stakeholder sales or delivery cycles - required Must be located in the United States and authorized to work in the US Fluent in English (oral and written). Availability for short, frequent travel. Preferred: Industry exposure in financial services, healthcare, manufacturing, or similar enterprise verticals Familiarity with enterprise architecture frameworks (e.g. TOGAF) Bachelor's degree in Computer Science, Engineering, or related field In Addition to a Competitive Compensation Package, WSO2 Offers: A work culture and environment where we value both hard work AND flexibility Ongoing training, coaching, and mentoring Education reimbursement for professional qualifications and courses A generous vacation/leave plan that fits your needs Health insurance for you and your family 401K matching Diversity Drives Innovation We've built our business on a commitment to diversity and inclusion. We believe it's important to foster an environment that values and respects each individual's strengths, perspectives, and ideas. Doing so not only drives innovation; it also ensures that we can create superior experiences for our customers, partners, and employees worldwide. We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, or veteran or marital status, and we do not tolerate any form of discrimination.