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Description: Help Desk Lead - IT Support Specialist IVLocation: Salt Lake City, UTAt J-U-B ENGINEERS, Inc., our purpose is simple but powerful: Helping Each Other Create Better Communities. With over 20 offices across seven states, J-U-B is committed to creating an environment where employees feel supported, challenged, and connected to meaningful work. We are seeking a collaborative and solutions-focused Help Desk Lead (IT Support Specialist IV) who is guided by a proactive, solutions-first approach to issue prevention. The Technical Lead treats operational challenges as opportunities to improve processes. The Lead offers advanced technical expertise while upholding the professional standards of the Architecture, Engineering, and Construction (AEC) industry. The main goal is to build a collaborative, high-performing front-line team that prioritizes customer needs through proactive problem-solving, talent development, and the breakdown of departmental barriers. If you enjoy problem-solving, thrive in a team environment, and take pride in delivering accurate, high-quality work that helps drive business success, we'd love to meet you!What You'll DoThe IT Support Specialist IV serves as the Technical Lead for the frontline support team and as the primary liaison between general support operations and the IT Director. This role is essential for the IT Director to coordinate frontline staff, specialists, customers, and IT administrative and leadership teams.Key ResponsibilitiesCore Technical ResponsibilitiesFront-End Technical Escalation & Quality Control - responsible for resolving the most complex endpoint configurations, hardware diagnostics, and software conflicts, particularly those arising from industry-specific CAD and BIM applications.Diagnostic Authority & Queue Health - accountable for queue health, ensuring that the ticketing system remains organized and responsive.Automation and Scripting - identifies manual, repetitive front-end workflows for automation. Leadership & Mentorship: The "Stop-and-Teach" Mandate - focus on succession planning and reducing technical silos.Supervise and Coach - Provide direct supervision, individualized coaching, and performance feedback to IT Interns and Level 1, 2, and 3 technicians.Operational Strategy: Shift-Left & Knowledge Management - responsible for implementing a Shift-Left strategy by ensuring technical issues are resolved at the lowest appropriate organizational level.Standardized Documentation - mentor technicians in the development of documentation and articles, ensuring they adhere to internal standards.Performance Metrics & KPI Development - in collaboration with the IT Director, track success using internal metrics. Requirements: Minimum QualificationsEducation: Bachelor's degree in a relevant Information Technology field.Experience: A minimum of eight (8) years of progressive IT experience.Required certifications: Maintenance of COMPTIA A+ and COMPTIA Network+ certificationsPreferred QualificationsCisco Certified Network Associate (CCNA)Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)What We OfferCompetitive salary: $80,000 - $95,000 annually, depending on experience Professional development and career growth opportunities Coaching and Mentorship programsPerformance bonuses for qualified employees Generous vacation and sick leave programs (increases with tenure)Medical, dental, vision, life, and disability insurance 401(k) with company match and profit sharing Education ReimbursementPaid HolidaysHealth club subsidyA collaborative, team-centered work environment Employee ownership opportunities after qualified years of serviceThe application window will be open through September 17, 2026. Applications will be reviewed frequently, and interviews may be scheduled throughout the posting period.See our website for more benefit details: apply for this position and learn more about J-U-B, please visit details: 0 Yearly SalaryPI68ea666f0d65-4139

Job Description Job Description JET Electrical Testing, LLC is seeking experienced electrical test technicians for the positions of Electrical Field Service Test Technician and Senior Electrical Field Service Test Technician . We are a growing IBEW (Union), electrical testing company located near Trenton in Hamilton, New Jersey. Most of our work is located in New Jersey, with some work in New York, Connecticut, Delaware and Pennsylvania. We feature good pay (including significant overtime), benefits (paid through the local union hall), training and a clear path for ascension. Overnight travel is rare. Requirements: Possess a high level of technical expertise as applied to electric transmission and distribution equipment facilities. Must be fully knowledgeable with the National Electrical Code, National Electric Safety Code, Fall Protection, LOTO, OSHA Regulation, Confined Spaces, ARC Flash, Shock Hazards, Safe Work Practices and are experienced working in energized high voltage facilities. A graduate Electrical Engineer or trained technician with at least ten (10) years of relevant experience. Able to read, modify and interpret all types of electrical drawing, schematics, wiring diagrams and logic diagrams. Familiar with all types of test equipment including, but not limited to, circuit breaker timing apparatus, high potential AC and DC test equipment, high current/low impedance ohmmeters, digital multi-meters, relay test apparatus, power quality metering. Possess good computer skills, including MS-Word, MS-Excel, Windows and be willing to learn new software packages as they appear. AutoCAD a plus but not expected. Will be required to perform the work in an IBEW union environment. Must have a valid and clean driver's license. Must have good work ethic. Good communication and interpersonal skills. Must have a clean record and be able to obtain a CDL, TWIC and/or similar document needed. Must pass Pre-hire Drug Screen and background check. Duties & Responsibilities (not limited to): Perform troubleshooting and problem identification and analysis. Make recommendations regarding corrective action and/or repairs. Closing and opening of circuit breakers from local control switch. Closing and opening of circuit breakers from a SCADA system. Tripping of circuit breakers from a protective relay system. Operational verification for all internal circuit breaker controls and alarms. Verification of all AC and DC relay wiring. Verification of current transformer (CT) wiring ratio and polarity from the CT to the relays. Settings applied to all programmable relays and instruments (calculation of setting are by the System Protection Engineers). Simulation and verification of all potential device wiring CCVT's and PT's from the potential service to the relay or instrument connected to such devices. Verification of all systems associated with power transformers (load tap changers (LTC's), fans, pumps, alarms, sudden pressure relays, controls). Operational verification of electrical or mechanical safety interlock systems. Verification of SCADA inputs and outputs. Operational verification of auxiliary power systems including, generators, bus transfer and other equipment. Operational verification of relay protective schemes including, breaker failure, transfer trip (Tone and Fiber), bus differential, transformer differential, line protection schemes. Mark up of project drawings to reflect as built/modified conditions includes as required: cable diagrams, schematics, wiring diagrams, relay rack arrangements and physical layout drawings; actual CAD updates will be performed by others from marked prints. Perform troubleshooting and problem identification and analysis. Make recommendations regarding corrective action and/or repairs. Generate technical reports detailing services provided, problems found, and corrective action taken or recommended. Electronic relay setting review and modification (SEL, Multilin, Siprotec, etc.) Circuit tracing and verification. Additional activities on an as required basis such as but not limited to: Electrical tests (Hi-pot, Doble, TTR, Ductor, Megger) Battery voltage regulator set-up. Battery electrolyte quality. Aux power transformer tap set-up. Operational verification of both manual and motor operated disconnects. Company Description JET Electrical Testing is your premier destination for comprehensive electrical testing and system commissioning services in New Jersey. With a team of highly skilled technicians and state-of-the-art equipment, we specialize in various services, including apparatus testing, switchgear testing, switchboard and transformer testing, and grounding system testing. Our expertise extends to acceptance testing specialists to ensure your electrical systems meet industry standards and regulations. At JET Electrical Testing, we understand the critical importance of a reliable electrical infrastructure. We offer emergency electrical repair services to quickly address unexpected issues, minimizing downtime and ensuring the safety of your operations. Our commitment to quality extends to equipment diagnostic testing and dielectric insulation testing, allowing us to pinpoint potential problems and provide effective solutions. With a focus on equipment repairs and maintenance, we are your trusted partner in keeping your electrical systems running smoothly. JET Electrical Testing is the name you can rely on in New Jersey for excellence and peace of mind for electrical testing, maintenance, and equipment failure repair. Company Description JET Electrical Testing is your premier destination for comprehensive electrical testing and system commissioning services in New Jersey. With a team of highly skilled technicians and state-of-the-art equipment, we specialize in various services, including apparatus testing, switchgear testing, switchboard and transformer testing, and grounding system testing. Our expertise extends to acceptance testing specialists to ensure your electrical systems meet industry standards and regulations. At JET Electrical Testing, we understand the critical importance of a reliable electrical infrastructure. We offer emergency electrical repair services to quickly address unexpected issues, minimizing downtime and ensuring the safety of your operations. Our commitment to quality extends to equipment diagnostic testing and dielectric insulation testing, allowing us to pinpoint potential problems and provide effective solutions. With a focus on equipment repairs and maintenance, we are your trusted partner in keeping your electrical systems running smoothly. JET Electrical Testing is the name you can rely on in New Jersey for excellence and peace of mind for electrical testing, maintenance, and equipment failure repair.

Job Description Job Description Position Overview: The National Technical Support Engineer is responsible for providing technical support and training on a national basis. As the technical specialist, he/she is the go-to person during installations, modifications, and escalations for all Böwe product lines. He/she is the second line of support on all hardware and software upgrades, maintenance, and emergencies. The TSE is responsible for investigating and resolving customer reports of technical issues with equipment, and eliminating future operational or service difficulties for customers. Essential Job Functions: Provides on-site technical assistance to help troubleshoot and repair equipment in a reasonable amount of time. Provides a communication link between the customer and Director of National Technical Support to help ensure that effective service is provided to all involved parties. Provides direct support to customers and Böwe service personnel on all Böwe products; guides and supports customer service engineers; provides training on Böwe products to the customer and technicians as necessary. Provides second tier troubleshooting on hardware and software problems within specified product lines in conjunction with local customer service engineers; providing technical assistance via phone or at customer sites. Creates and maintains Product Performance Reports; developing and presenting recommendations on short and long term problem resolutions; maintains a Field Problem log /listing for supervisors and customers; recommends improvements to product design, and keeps management informed of any customer or equipment hardware and software concerns. Provides weekly written feedback about site performance and site issues and maintain site performance reporting. Provides expert level technical support during new product installation and field conversions or modifications by installing, performing system evaluations and machine validation. Expands technical knowledge of CSE's by assessing job skills; identifying training requirements; developing and presenting training classes in the field when needed. Enhance technical knowledge for service personnel by creating, organizing, reviewing, and updating service documentation, bulletins, retrofit instruction, system machine schematics, etc. Responsible for delivering and facilitating technical training regarding use and maintenance of old and new Böwe product lines; conducts job task, and training needs analysis at the customer site for customers and service personnel. Regarded as a product specialist. Actively interface with our parent Böwe Systec GmbH Augsburg (BSA) on technical and development issues. Fosters positive relationships by communicating with customers and the local teams; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, field service, engineering, manufacturing, quality assurance, and other departments within the company to resolve problems. Keeps service team members and customers informed of on-site arrival times, etc. Provides emergency customer assistance, responds to emergency and non-scheduled calls for service within established response time goals. Perform off-hour tasks if the need arises, per customer schedule and/or request Contributes to the team/work group efforts to provide the highest quality of support to the customer by assisting/ supporting in preventive maintenance completions, installations, complex repairs, field changes, upgrades, moves/relocations, and other related tasks in a cooperative/supportive manner. Other items / duties to jointly be developed when the need arises Adhere to all of customer's policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc. Qualifications or Skills Required: Associate degree or equivalent experience in technical field with 5+ years of advanced mechanical/electronic/software training in mail processing equipment experience required. Associate degree or equivalent in digital electronics, networking, or related field. Must be an expert in use and maintenance of all Böwe product lines. Excellent analytical, problem solving, and troubleshooting skills, ability to read and interpret technical drawing and documentation, good project management skills. Strong interpersonal/customer relations' skills, clear verbal and written communications Proficiency on PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, DB2, HTML, Domain, and the ability to work under minimal supervision and lead project teams. Ability to layout, maintain, and troubleshoot Networks as they relate to Böwe product lines as well as other product lines covered by Böwe. Must have extensive experience with Bowe products or equivalent Possess strong electromechanical skills and problem solving/troubleshooting abilities Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers. Needs to be a self-starter and have the ability to work in unsupervised settings. Must be able to troubleshoot mechanical, electronic, and operational aspects of machines. Responsible for machine service and concentrates on problem solving and preventative maintenance. Excellent customer service skills. Ability to make travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Travel arrangement will include: hotel, car rental and airline flights This position will travel up to 75% of the time. Schedule needs to be flexible to accommodate customer's schedules. Willing to work outside normal business hours as job dictates. May be required to do shift work and/or extended hours.

Job Description Job Description Position Overview: The National Technical Support Engineer is responsible for providing technical support and training on a national basis. As the technical specialist, he/she is the go-to person during installations, modifications, and escalations for all Böwe product lines. He/she is the second line of support on all hardware and software upgrades, maintenance, and emergencies. The TSE is responsible for investigating and resolving customer reports of technical issues with equipment, and eliminating future operational or service difficulties for customers. Essential Job Functions: Provides on-site technical assistance to help troubleshoot and repair equipment in a reasonable amount of time. Provides a communication link between the customer and Director of National Technical Support to help ensure that effective service is provided to all involved parties. Provides direct support to customers and Böwe service personnel on all Böwe products; guides and supports customer service engineers; provides training on Böwe products to the customer and technicians as necessary. Provides second tier troubleshooting on hardware and software problems within specified product lines in conjunction with local customer service engineers; providing technical assistance via phone or at customer sites. Creates and maintains Product Performance Reports; developing and presenting recommendations on short and long term problem resolutions; maintains a Field Problem log /listing for supervisors and customers; recommends improvements to product design, and keeps management informed of any customer or equipment hardware and software concerns. Provides weekly written feedback about site performance and site issues and maintain site performance reporting. Provides expert level technical support during new product installation and field conversions or modifications by installing, performing system evaluations and machine validation. Expands technical knowledge of CSE's by assessing job skills; identifying training requirements; developing and presenting training classes in the field when needed. Enhance technical knowledge for service personnel by creating, organizing, reviewing, and updating service documentation, bulletins, retrofit instruction, system machine schematics, etc. Responsible for delivering and facilitating technical training regarding use and maintenance of old and new Böwe product lines; conducts job task, and training needs analysis at the customer site for customers and service personnel. Regarded as a product specialist. Actively interface with our parent Böwe Systec GmbH Augsburg (BSA) on technical and development issues. Fosters positive relationships by communicating with customers and the local teams; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, field service, engineering, manufacturing, quality assurance, and other departments within the company to resolve problems. Keeps service team members and customers informed of on-site arrival times, etc. Provides emergency customer assistance, responds to emergency and non-scheduled calls for service within established response time goals. Perform off-hour tasks if the need arises, per customer schedule and/or request Contributes to the team/work group efforts to provide the highest quality of support to the customer by assisting/ supporting in preventive maintenance completions, installations, complex repairs, field changes, upgrades, moves/relocations, and other related tasks in a cooperative/supportive manner. Other items / duties to jointly be developed when the need arises Adhere to all of customer's policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc. Qualifications or Skills Required: Associate degree or equivalent experience in technical field with 5+ years of advanced mechanical/electronic/software training in mail processing equipment experience required. Associate degree or equivalent in digital electronics, networking, or related field. Must be an expert in use and maintenance of all Böwe product lines. Excellent analytical, problem solving, and troubleshooting skills, ability to read and interpret technical drawing and documentation, good project management skills. Strong interpersonal/customer relations' skills, clear verbal and written communications Proficiency on PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, DB2, HTML, Domain, and the ability to work under minimal supervision and lead project teams. Ability to layout, maintain, and troubleshoot Networks as they relate to Böwe product lines as well as other product lines covered by Böwe. Must have extensive experience with Bowe products or equivalent Possess strong electromechanical skills and problem solving/troubleshooting abilities Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers. Needs to be a self-starter and have the ability to work in unsupervised settings. Must be able to troubleshoot mechanical, electronic, and operational aspects of machines. Responsible for machine service and concentrates on problem solving and preventative maintenance. Excellent customer service skills. Ability to make travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Travel arrangement will include: hotel, car rental and airline flights This position will travel up to 75% of the time. Schedule needs to be flexible to accommodate customer's schedules. Willing to work outside normal business hours as job dictates. May be required to do shift work and/or extended hours.

Job Description Job Description Position Overview: The National Technical Support Engineer is responsible for providing technical support and training on a national basis. As the technical specialist, he/she is the go-to person during installations, modifications, and escalations for all Böwe product lines. He/she is the second line of support on all hardware and software upgrades, maintenance, and emergencies. The TSE is responsible for investigating and resolving customer reports of technical issues with equipment, and eliminating future operational or service difficulties for customers. Essential Job Functions: Provides on-site technical assistance to help troubleshoot and repair equipment in a reasonable amount of time. Provides a communication link between the customer and Director of National Technical Support to help ensure that effective service is provided to all involved parties. Provides direct support to customers and Böwe service personnel on all Böwe products; guides and supports customer service engineers; provides training on Böwe products to the customer and technicians as necessary. Provides second tier troubleshooting on hardware and software problems within specified product lines in conjunction with local customer service engineers; providing technical assistance via phone or at customer sites. Creates and maintains Product Performance Reports; developing and presenting recommendations on short and long term problem resolutions; maintains a Field Problem log /listing for supervisors and customers; recommends improvements to product design, and keeps management informed of any customer or equipment hardware and software concerns. Provides weekly written feedback about site performance and site issues and maintain site performance reporting. Provides expert level technical support during new product installation and field conversions or modifications by installing, performing system evaluations and machine validation. Expands technical knowledge of CSE's by assessing job skills; identifying training requirements; developing and presenting training classes in the field when needed. Enhance technical knowledge for service personnel by creating, organizing, reviewing, and updating service documentation, bulletins, retrofit instruction, system machine schematics, etc. Responsible for delivering and facilitating technical training regarding use and maintenance of old and new Böwe product lines; conducts job task, and training needs analysis at the customer site for customers and service personnel. Regarded as a product specialist. Actively interface with our parent Böwe Systec GmbH Augsburg (BSA) on technical and development issues. Fosters positive relationships by communicating with customers and the local teams; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, field service, engineering, manufacturing, quality assurance, and other departments within the company to resolve problems. Keeps service team members and customers informed of on-site arrival times, etc. Provides emergency customer assistance, responds to emergency and non-scheduled calls for service within established response time goals. Perform off-hour tasks if the need arises, per customer schedule and/or request Contributes to the team/work group efforts to provide the highest quality of support to the customer by assisting/ supporting in preventive maintenance completions, installations, complex repairs, field changes, upgrades, moves/relocations, and other related tasks in a cooperative/supportive manner. Other items / duties to jointly be developed when the need arises Adhere to all of customer's policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc. Qualifications or Skills Required: Associate degree or equivalent experience in technical field with 5+ years of advanced mechanical/electronic/software training in mail processing equipment experience required. Associate degree or equivalent in digital electronics, networking, or related field. Must be an expert in use and maintenance of all Böwe product lines. Excellent analytical, problem solving, and troubleshooting skills, ability to read and interpret technical drawing and documentation, good project management skills. Strong interpersonal/customer relations' skills, clear verbal and written communications Proficiency on PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, DB2, HTML, Domain, and the ability to work under minimal supervision and lead project teams. Ability to layout, maintain, and troubleshoot Networks as they relate to Böwe product lines as well as other product lines covered by Böwe. Must have extensive experience with Bowe products or equivalent Possess strong electromechanical skills and problem solving/troubleshooting abilities Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers. Needs to be a self-starter and have the ability to work in unsupervised settings. Must be able to troubleshoot mechanical, electronic, and operational aspects of machines. Responsible for machine service and concentrates on problem solving and preventative maintenance. Excellent customer service skills. Ability to make travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Travel arrangement will include: hotel, car rental and airline flights This position will travel up to 75% of the time. Schedule needs to be flexible to accommodate customer's schedules. Willing to work outside normal business hours as job dictates. May be required to do shift work and/or extended hours.

Job Description Job Description Position Overview: The National Technical Support Engineer is responsible for providing technical support and training on a national basis. As the technical specialist, he/she is the go-to person during installations, modifications, and escalations for all Böwe product lines. He/she is the second line of support on all hardware and software upgrades, maintenance, and emergencies. The TSE is responsible for investigating and resolving customer reports of technical issues with equipment, and eliminating future operational or service difficulties for customers. Essential Job Functions: Provides on-site technical assistance to help troubleshoot and repair equipment in a reasonable amount of time. Provides a communication link between the customer and Director of National Technical Support to help ensure that effective service is provided to all involved parties. Provides direct support to customers and Böwe service personnel on all Böwe products; guides and supports customer service engineers; provides training on Böwe products to the customer and technicians as necessary. Provides second tier troubleshooting on hardware and software problems within specified product lines in conjunction with local customer service engineers; providing technical assistance via phone or at customer sites. Creates and maintains Product Performance Reports; developing and presenting recommendations on short and long term problem resolutions; maintains a Field Problem log /listing for supervisors and customers; recommends improvements to product design, and keeps management informed of any customer or equipment hardware and software concerns. Provides weekly written feedback about site performance and site issues and maintain site performance reporting. Provides expert level technical support during new product installation and field conversions or modifications by installing, performing system evaluations and machine validation. Expands technical knowledge of CSE's by assessing job skills; identifying training requirements; developing and presenting training classes in the field when needed. Enhance technical knowledge for service personnel by creating, organizing, reviewing, and updating service documentation, bulletins, retrofit instruction, system machine schematics, etc. Responsible for delivering and facilitating technical training regarding use and maintenance of old and new Böwe product lines; conducts job task, and training needs analysis at the customer site for customers and service personnel. Regarded as a product specialist. Actively interface with our parent Böwe Systec GmbH Augsburg (BSA) on technical and development issues. Fosters positive relationships by communicating with customers and the local teams; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, field service, engineering, manufacturing, quality assurance, and other departments within the company to resolve problems. Keeps service team members and customers informed of on-site arrival times, etc. Provides emergency customer assistance, responds to emergency and non-scheduled calls for service within established response time goals. Perform off-hour tasks if the need arises, per customer schedule and/or request Contributes to the team/work group efforts to provide the highest quality of support to the customer by assisting/ supporting in preventive maintenance completions, installations, complex repairs, field changes, upgrades, moves/relocations, and other related tasks in a cooperative/supportive manner. Other items / duties to jointly be developed when the need arises Adhere to all of customer's policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc. Qualifications or Skills Required: Associate degree or equivalent experience in technical field with 5+ years of advanced mechanical/electronic/software training in mail processing equipment experience required. Associate degree or equivalent in digital electronics, networking, or related field. Must be an expert in use and maintenance of all Böwe product lines. Excellent analytical, problem solving, and troubleshooting skills, ability to read and interpret technical drawing and documentation, good project management skills. Strong interpersonal/customer relations' skills, clear verbal and written communications Proficiency on PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, DB2, HTML, Domain, and the ability to work under minimal supervision and lead project teams. Ability to layout, maintain, and troubleshoot Networks as they relate to Böwe product lines as well as other product lines covered by Böwe. Must have extensive experience with Bowe products or equivalent Possess strong electromechanical skills and problem solving/troubleshooting abilities Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers. Needs to be a self-starter and have the ability to work in unsupervised settings. Must be able to troubleshoot mechanical, electronic, and operational aspects of machines. Responsible for machine service and concentrates on problem solving and preventative maintenance. Excellent customer service skills. Ability to make travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Travel arrangement will include: hotel, car rental and airline flights This position will travel up to 75% of the time. Schedule needs to be flexible to accommodate customer's schedules. Willing to work outside normal business hours as job dictates. May be required to do shift work and/or extended hours.

The Superior Court of California, County of Butte is now accepting applications for: Principal Information Technology Analyst Application Deadline: July 7, 2026 About the Community : Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more! Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county's urban center of Chico, you'll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers' markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year. About the Court: Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. Despite its size, Butte is recognized throughout the state as a leader in many court collaborations, including self-help services, case management system consortiums, our highly acclaimed and model civic outreach program, and numerous multi-court employee education events. Butte County is home to a community with diverse needs, and the court continually adapts to provide effective and reliable access to justice. The Position: Under the direction of the Information Technology Director, the Principal Information Technology Analyst serves as a highly skilled generalist and key technical leader responsible for addressing the court's technology needs, high-priority projects, and critical system upgrades. This role provides expert-level support in networking, systems administration, cybersecurity, enterprise applications, and cloud infrastructure, ensuring the stability and modernization of the court's information technology environment. This position serves as the second-in-command within the Information Technology Department. The incumbent assists with strategic planning, complex technical initiatives, project prioritization, and policy implementation. The incumbent may provide supervisory oversight and direction, and/or training to subordinate staff if assigned to do so. The Principal Information Technology Analyst role requires strong leadership, cross-functional expertise within the information technology field, and hands-on problem-solving skills to support critical information technology functions and ensure long-term systems sustainability. This is a full-time, at-will position that is exempt from the Fair Labor Standards Act (FLSA). The following duties are typical of those performed by the incumbent in this classification. However, other duties may also be required. Leads strategic initiatives to address the court's technology needs, modernize information technology infrastructure, and improve system efficiency. Serves as the primary technical lead for complex information technology projects, including enterprise application deployments, cybersecurity enhancements, cloud migrations, and network modernization. Assesses, designs, and implements solutions to optimize court information technology infrastructure, including servers, networks, databases, software, and cloud environments. Provides support to programmer functions such as development and maintenance of custom applications, query and report creation, evaluating source code and creating documentation, and designing systems architecture. Develops and enforces information technology policies, procedures, and security protocols in collaboration with leadership. Provides expert-level support in multiple information technology domains, including systems administration, software development, cybersecurity, and data management. Identifies and resolves critical technical issues affecting information technology operations, escalating as needed. Leads the evaluation and recommendation of new technologies and vendor solutions to meet court needs. Assists in disaster recovery and business continuity planning, ensuring information technology infrastructure and systems resiliency and preparedness. Develops and maintains comprehensive documentation, including system configurations, technical standards, and operational procedures. Acts as a technical liaison between the Information Technology Division and other divisions, ensuring clear communication and responsive services. Represents the court in local, state, or industry information technology committees and collaborates with external partners on technology-related initiatives. Performs other related duties as assigned. Knowledge of: Principles and methods of programming, systems, and procedures analysis; principles, techniques, and capabilities of electronic data processing, including office automation and personal computers. Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications, and a variety of telecommunications systems; Fundamental principles and practices of organizational techniques and management procedures in the information technology field. General practices and specific software pertinent and unique to the court. Local Area Network (LAN), Virtual Local Area Network (VLAN), and Wide Area Network (WAN) administration and network engineering principles, including server/client protocols. Advanced terminology used in electronic data processing and information technology. Workflow scheduling, records and forms design, and control requirements. Legal terminology; basic mathematical computations; principles of English grammar, spelling, and punctuation. Personal computers including word processing, database, and spreadsheet applications; modern legal office methods, equipment, and practices. Multi-agency collaborative program design and implementation. Principles and methodologies of effective project management, including project cost accounting and project change management and control. Emerging technology trends, including artificial intelligence, automation, and cloud services. Principles of risk management, data security, and regulatory compliance. Ability to: Lead high-level information technology initiatives with minimal supervision, making independent technical decisions. Read, interpret, and apply complex technical publications, manuals, and other documents. Analyze complex data and information technology problems, evaluate alternatives, project consequences, create analysis reports, make sound logical recommendations based on findings, and implement decisions in support of goals. Under general direction, establish and implement policies, procedures, protocols, and goals. Gather and analyze complex data; conduct feasibility studies to determine needs and implement findings. Represent the court effectively with county departments and other external entities and partners. Communicate effectively both orally and in writing. Work cooperatively with those contacted in the course of work. Maintain and research technological changes and developments in the computer hardware and software industry. Exercise initiative in developing and applying effective operating procedures applicable to information technology and office automation programs in a multiple operating system environment. Administer projects, as part of a team or as project lead, within the project scope, time constraints, and resource constraints to achieve the desired objective. Manage and maintain a hybrid server environment, including Microsoft Exchange mail servers. Work under the pressure of deadlines, conflicting demands, and emergencies. Mentor and provide guidance to Information Technology Division staff without direct supervisory authority. Complete all duties as assigned timely and accurately. Any combination of education, training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of progressively responsible information technology experience with at least two (2) years in a senior or specialist capacity managing complex IT projects and/or enterprise systems. Education: Possession of Bachelor's Degree in Computer Science, MIS, Business Information Systems, or closely related field. Certifications: CCISP and current Microsoft certifications or experience that demonstrate foundational knowledge and the ability to manage a Microsoft 365 tenant. . click apply for full job details

Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA's Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. Perform Quality Assurance inspections to ensure compliance with specifications. Perform inspections of mechanical, electrical, and electronic subsystems. Inspect components during fabrication, installation, assembly, testing, modifications, or repairs. Perform product verification via Mandatory Inspection Points and Government Mandatory Inspection Points. May perform receiving inspection on test articles, and test support equipment. Documents discrepancies for facilities and hardware. Witness assembly of hardware and facility/test buildup. Witness and verify technician workmanship. Witness test build-up configuration and tests. Verify contamination control requirements. Adheres to published safety procedures. Flexibility on task assignments is necessary to ensure proper floor coverage for Quality Assurance team. Maintain high standard of performance in complex assignments without direct supervision. Demonstrated ability to make good judgment decisions relative to routine quality requirements, methods, and procedures. Qualifications High School Diploma or equivalent. Min 5 years of education or experience in inspection or related field. PC Literate; Good verbal and written communication skills. Ability to read and interpret verbal and written instructions. Proficiency operating test and measurement equipment and tools. Knowledge of inspection techniques and methods required to support processing. Must be a team player and able to work well with a variety of disciplines. Experience in avionics and/or hardware/software integration, or process controls. Familiarity with manufacturing/test, functions, and ability to interpret drawings. Previous experience with NASA quality inspections. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Compensation details: 0 Yearly Salary PI9743c5-

Job Description Job Description Job Title: Network Engineer (Cisco / Extreme Networks) Location: Downtown, Little Rock, AR This position is REQUIRED to be onsite in Little Rock, AR Position Type: Full-Time Expected Salary Range: to be filled in before posting (commensurate with certifications and experience) About the Role We are seeking a highly skilled and motivated Network Engineer to join our onsite team in downtown Little Rock. You will be responsible for the architecture, implementation, and ongoing maintenance of our enterprise network. The ideal candidate will have robust hands-on experience with either Cisco or Extreme Networks ecosystems, focusing on maintaining system availability, optimizing performance, and scaling our network to meet business needs. Key Responsibilities Infrastructure Management: Design, install, configure, and manage network hardware including routers, switches, and wireless access points. Vendor Specialization: Configure and maintain Extreme Networks (ExtremeXOS) hardware and software. Network Security & Performance: Monitor network traffic, apply security patches, manage VPNs, and maintain firewall rules to protect organizational data. Troubleshooting & Support: Act as the primary escalation point (Tier 2/3) for complex network outages, latency issues, and connectivity failures. Capacity Planning: Evaluate network bandwidth needs, conduct network modeling, and implement architectural changes to accommodate future growth. Documentation: Maintain up-to-date network topologies, disaster recovery playbooks, and standard operating procedures. Qualifications & Requirements Educ ation/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field, along with 3-5 years of enterprise network engineering experience Core Competencies: Strong, demonstrable background in routing (BGP, OSPF), switching (VLANs, Spanning Tree), and wireless networking. Experience in deploying and supporting network access control utilizing policy. Experience in iSCSI and fiber channel networking. Proficient with Wireless Access Controllers configurations including guest portals, bridging at the controller, and bridging at the AP. Preferred Certifications: Cisco Track: CCNA or CCNP (Enterprise, Security, or Wireless) Extreme Track: Extreme Networks Certified Specialist (ENCS) or Professional (ENCP) Soft Skills: Excellent customer service minded, analytical problem-solving abilities, strong verbal communication, and the capacity to collaborate with cross-functional teams. Availability: Ability to occasionally work evenings or weekends for scheduled maintenance and emergency network upgrades. What We Offer Competitive base salary Comprehensive Health, Dental, and Vision insurance 401(k) retirement plan with company match Flexible time off (FTO) and paid holiday

Job Description Job Description Position Overview: The National Technical Support Engineer is responsible for providing technical support and training on a national basis. As the technical specialist, he/she is the go-to person during installations, modifications, and escalations for all Böwe product lines. He/she is the second line of support on all hardware and software upgrades, maintenance, and emergencies. The TSE is responsible for investigating and resolving customer reports of technical issues with equipment, and eliminating future operational or service difficulties for customers. Essential Job Functions: Provides on-site technical assistance to help troubleshoot and repair equipment in a reasonable amount of time. Provides a communication link between the customer and Director of National Technical Support to help ensure that effective service is provided to all involved parties. Provides direct support to customers and Böwe service personnel on all Böwe products; guides and supports customer service engineers; provides training on Böwe products to the customer and technicians as necessary. Provides second tier troubleshooting on hardware and software problems within specified product lines in conjunction with local customer service engineers; providing technical assistance via phone or at customer sites. Creates and maintains Product Performance Reports; developing and presenting recommendations on short and long term problem resolutions; maintains a Field Problem log /listing for supervisors and customers; recommends improvements to product design, and keeps management informed of any customer or equipment hardware and software concerns. Provides weekly written feedback about site performance and site issues and maintain site performance reporting. Provides expert level technical support during new product installation and field conversions or modifications by installing, performing system evaluations and machine validation. Expands technical knowledge of CSE's by assessing job skills; identifying training requirements; developing and presenting training classes in the field when needed. Enhance technical knowledge for service personnel by creating, organizing, reviewing, and updating service documentation, bulletins, retrofit instruction, system machine schematics, etc. Responsible for delivering and facilitating technical training regarding use and maintenance of old and new Böwe product lines; conducts job task, and training needs analysis at the customer site for customers and service personnel. Regarded as a product specialist. Actively interface with our parent Böwe Systec GmbH Augsburg (BSA) on technical and development issues. Fosters positive relationships by communicating with customers and the local teams; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, field service, engineering, manufacturing, quality assurance, and other departments within the company to resolve problems. Keeps service team members and customers informed of on-site arrival times, etc. Provides emergency customer assistance, responds to emergency and non-scheduled calls for service within established response time goals. Perform off-hour tasks if the need arises, per customer schedule and/or request Contributes to the team/work group efforts to provide the highest quality of support to the customer by assisting/ supporting in preventive maintenance completions, installations, complex repairs, field changes, upgrades, moves/relocations, and other related tasks in a cooperative/supportive manner. Other items / duties to jointly be developed when the need arises Adhere to all of customer's policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc. Qualifications or Skills Required: Associate degree or equivalent experience in technical field with 5+ years of advanced mechanical/electronic/software training in mail processing equipment experience required. Associate degree or equivalent in digital electronics, networking, or related field. Must be an expert in use and maintenance of all Böwe product lines. Excellent analytical, problem solving, and troubleshooting skills, ability to read and interpret technical drawing and documentation, good project management skills. Strong interpersonal/customer relations' skills, clear verbal and written communications Proficiency on PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, DB2, HTML, Domain, and the ability to work under minimal supervision and lead project teams. Ability to layout, maintain, and troubleshoot Networks as they relate to Böwe product lines as well as other product lines covered by Böwe. Must have extensive experience with Bowe products or equivalent Possess strong electromechanical skills and problem solving/troubleshooting abilities Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers. Needs to be a self-starter and have the ability to work in unsupervised settings. Must be able to troubleshoot mechanical, electronic, and operational aspects of machines. Responsible for machine service and concentrates on problem solving and preventative maintenance. Excellent customer service skills. Ability to make travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Travel arrangement will include: hotel, car rental and airline flights This position will travel up to 75% of the time. Schedule needs to be flexible to accommodate customer's schedules. Willing to work outside normal business hours as job dictates. May be required to do shift work and/or extended hours.

Job Description Job Description Position Overview: The National Technical Support Engineer is responsible for providing technical support and training on a national basis. As the technical specialist, he/she is the go-to person during installations, modifications, and escalations for all Böwe product lines. He/she is the second line of support on all hardware and software upgrades, maintenance, and emergencies. The TSE is responsible for investigating and resolving customer reports of technical issues with equipment, and eliminating future operational or service difficulties for customers. Essential Job Functions: Provides on-site technical assistance to help troubleshoot and repair equipment in a reasonable amount of time. Provides a communication link between the customer and Director of National Technical Support to help ensure that effective service is provided to all involved parties. Provides direct support to customers and Böwe service personnel on all Böwe products; guides and supports customer service engineers; provides training on Böwe products to the customer and technicians as necessary. Provides second tier troubleshooting on hardware and software problems within specified product lines in conjunction with local customer service engineers; providing technical assistance via phone or at customer sites. Creates and maintains Product Performance Reports; developing and presenting recommendations on short and long term problem resolutions; maintains a Field Problem log /listing for supervisors and customers; recommends improvements to product design, and keeps management informed of any customer or equipment hardware and software concerns. Provides weekly written feedback about site performance and site issues and maintain site performance reporting. Provides expert level technical support during new product installation and field conversions or modifications by installing, performing system evaluations and machine validation. Expands technical knowledge of CSE's by assessing job skills; identifying training requirements; developing and presenting training classes in the field when needed. Enhance technical knowledge for service personnel by creating, organizing, reviewing, and updating service documentation, bulletins, retrofit instruction, system machine schematics, etc. Responsible for delivering and facilitating technical training regarding use and maintenance of old and new Böwe product lines; conducts job task, and training needs analysis at the customer site for customers and service personnel. Regarded as a product specialist. Actively interface with our parent Böwe Systec GmbH Augsburg (BSA) on technical and development issues. Fosters positive relationships by communicating with customers and the local teams; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, field service, engineering, manufacturing, quality assurance, and other departments within the company to resolve problems. Keeps service team members and customers informed of on-site arrival times, etc. Provides emergency customer assistance, responds to emergency and non-scheduled calls for service within established response time goals. Perform off-hour tasks if the need arises, per customer schedule and/or request Contributes to the team/work group efforts to provide the highest quality of support to the customer by assisting/ supporting in preventive maintenance completions, installations, complex repairs, field changes, upgrades, moves/relocations, and other related tasks in a cooperative/supportive manner. Other items / duties to jointly be developed when the need arises Adhere to all of customer's policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc. Qualifications or Skills Required: Associate degree or equivalent experience in technical field with 5+ years of advanced mechanical/electronic/software training in mail processing equipment experience required. Associate degree or equivalent in digital electronics, networking, or related field. Must be an expert in use and maintenance of all Böwe product lines. Excellent analytical, problem solving, and troubleshooting skills, ability to read and interpret technical drawing and documentation, good project management skills. Strong interpersonal/customer relations' skills, clear verbal and written communications Proficiency on PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, DB2, HTML, Domain, and the ability to work under minimal supervision and lead project teams. Ability to layout, maintain, and troubleshoot Networks as they relate to Böwe product lines as well as other product lines covered by Böwe. Must have extensive experience with Bowe products or equivalent Possess strong electromechanical skills and problem solving/troubleshooting abilities Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers. Needs to be a self-starter and have the ability to work in unsupervised settings. Must be able to troubleshoot mechanical, electronic, and operational aspects of machines. Responsible for machine service and concentrates on problem solving and preventative maintenance. Excellent customer service skills. Ability to make travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Travel arrangement will include: hotel, car rental and airline flights This position will travel up to 75% of the time. Schedule needs to be flexible to accommodate customer's schedules. Willing to work outside normal business hours as job dictates. May be required to do shift work and/or extended hours.

Job Description Job Description Position Overview: The National Technical Support Engineer is responsible for providing technical support and training on a national basis. As the technical specialist, he/she is the go-to person during installations, modifications, and escalations for all Böwe product lines. He/she is the second line of support on all hardware and software upgrades, maintenance, and emergencies. The TSE is responsible for investigating and resolving customer reports of technical issues with equipment, and eliminating future operational or service difficulties for customers. Essential Job Functions: Provides on-site technical assistance to help troubleshoot and repair equipment in a reasonable amount of time. Provides a communication link between the customer and Director of National Technical Support to help ensure that effective service is provided to all involved parties. Provides direct support to customers and Böwe service personnel on all Böwe products; guides and supports customer service engineers; provides training on Böwe products to the customer and technicians as necessary. Provides second tier troubleshooting on hardware and software problems within specified product lines in conjunction with local customer service engineers; providing technical assistance via phone or at customer sites. Creates and maintains Product Performance Reports; developing and presenting recommendations on short and long term problem resolutions; maintains a Field Problem log /listing for supervisors and customers; recommends improvements to product design, and keeps management informed of any customer or equipment hardware and software concerns. Provides weekly written feedback about site performance and site issues and maintain site performance reporting. Provides expert level technical support during new product installation and field conversions or modifications by installing, performing system evaluations and machine validation. Expands technical knowledge of CSE's by assessing job skills; identifying training requirements; developing and presenting training classes in the field when needed. Enhance technical knowledge for service personnel by creating, organizing, reviewing, and updating service documentation, bulletins, retrofit instruction, system machine schematics, etc. Responsible for delivering and facilitating technical training regarding use and maintenance of old and new Böwe product lines; conducts job task, and training needs analysis at the customer site for customers and service personnel. Regarded as a product specialist. Actively interface with our parent Böwe Systec GmbH Augsburg (BSA) on technical and development issues. Fosters positive relationships by communicating with customers and the local teams; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, field service, engineering, manufacturing, quality assurance, and other departments within the company to resolve problems. Keeps service team members and customers informed of on-site arrival times, etc. Provides emergency customer assistance, responds to emergency and non-scheduled calls for service within established response time goals. Perform off-hour tasks if the need arises, per customer schedule and/or request Contributes to the team/work group efforts to provide the highest quality of support to the customer by assisting/ supporting in preventive maintenance completions, installations, complex repairs, field changes, upgrades, moves/relocations, and other related tasks in a cooperative/supportive manner. Other items / duties to jointly be developed when the need arises Adhere to all of customer's policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc. Qualifications or Skills Required: Associate degree or equivalent experience in technical field with 5+ years of advanced mechanical/electronic/software training in mail processing equipment experience required. Associate degree or equivalent in digital electronics, networking, or related field. Must be an expert in use and maintenance of all Böwe product lines. Excellent analytical, problem solving, and troubleshooting skills, ability to read and interpret technical drawing and documentation, good project management skills. Strong interpersonal/customer relations' skills, clear verbal and written communications Proficiency on PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, DB2, HTML, Domain, and the ability to work under minimal supervision and lead project teams. Ability to layout, maintain, and troubleshoot Networks as they relate to Böwe product lines as well as other product lines covered by Böwe. Must have extensive experience with Bowe products or equivalent Possess strong electromechanical skills and problem solving/troubleshooting abilities Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers. Needs to be a self-starter and have the ability to work in unsupervised settings. Must be able to troubleshoot mechanical, electronic, and operational aspects of machines. Responsible for machine service and concentrates on problem solving and preventative maintenance. Excellent customer service skills. Ability to make travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Travel arrangement will include: hotel, car rental and airline flights This position will travel up to 75% of the time. Schedule needs to be flexible to accommodate customer's schedules. Willing to work outside normal business hours as job dictates. May be required to do shift work and/or extended hours.

Job Description Job Description Position Overview: The National Technical Support Engineer is responsible for providing technical support and training on a national basis. As the technical specialist, he/she is the go-to person during installations, modifications, and escalations for all Böwe product lines. He/she is the second line of support on all hardware and software upgrades, maintenance, and emergencies. The TSE is responsible for investigating and resolving customer reports of technical issues with equipment, and eliminating future operational or service difficulties for customers. Essential Job Functions: Provides on-site technical assistance to help troubleshoot and repair equipment in a reasonable amount of time. Provides a communication link between the customer and Director of National Technical Support to help ensure that effective service is provided to all involved parties. Provides direct support to customers and Böwe service personnel on all Böwe products; guides and supports customer service engineers; provides training on Böwe products to the customer and technicians as necessary. Provides second tier troubleshooting on hardware and software problems within specified product lines in conjunction with local customer service engineers; providing technical assistance via phone or at customer sites. Creates and maintains Product Performance Reports; developing and presenting recommendations on short and long term problem resolutions; maintains a Field Problem log /listing for supervisors and customers; recommends improvements to product design, and keeps management informed of any customer or equipment hardware and software concerns. Provides weekly written feedback about site performance and site issues and maintain site performance reporting. Provides expert level technical support during new product installation and field conversions or modifications by installing, performing system evaluations and machine validation. Expands technical knowledge of CSE's by assessing job skills; identifying training requirements; developing and presenting training classes in the field when needed. Enhance technical knowledge for service personnel by creating, organizing, reviewing, and updating service documentation, bulletins, retrofit instruction, system machine schematics, etc. Responsible for delivering and facilitating technical training regarding use and maintenance of old and new Böwe product lines; conducts job task, and training needs analysis at the customer site for customers and service personnel. Regarded as a product specialist. Actively interface with our parent Böwe Systec GmbH Augsburg (BSA) on technical and development issues. Fosters positive relationships by communicating with customers and the local teams; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, field service, engineering, manufacturing, quality assurance, and other departments within the company to resolve problems. Keeps service team members and customers informed of on-site arrival times, etc. Provides emergency customer assistance, responds to emergency and non-scheduled calls for service within established response time goals. Perform off-hour tasks if the need arises, per customer schedule and/or request Contributes to the team/work group efforts to provide the highest quality of support to the customer by assisting/ supporting in preventive maintenance completions, installations, complex repairs, field changes, upgrades, moves/relocations, and other related tasks in a cooperative/supportive manner. Other items / duties to jointly be developed when the need arises Adhere to all of customer's policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc. Qualifications or Skills Required: Associate degree or equivalent experience in technical field with 5+ years of advanced mechanical/electronic/software training in mail processing equipment experience required. Associate degree or equivalent in digital electronics, networking, or related field. Must be an expert in use and maintenance of all Böwe product lines. Excellent analytical, problem solving, and troubleshooting skills, ability to read and interpret technical drawing and documentation, good project management skills. Strong interpersonal/customer relations' skills, clear verbal and written communications Proficiency on PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, DB2, HTML, Domain, and the ability to work under minimal supervision and lead project teams. Ability to layout, maintain, and troubleshoot Networks as they relate to Böwe product lines as well as other product lines covered by Böwe. Must have extensive experience with Bowe products or equivalent Possess strong electromechanical skills and problem solving/troubleshooting abilities Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers. Needs to be a self-starter and have the ability to work in unsupervised settings. Must be able to troubleshoot mechanical, electronic, and operational aspects of machines. Responsible for machine service and concentrates on problem solving and preventative maintenance. Excellent customer service skills. Ability to make travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Travel arrangement will include: hotel, car rental and airline flights This position will travel up to 75% of the time. Schedule needs to be flexible to accommodate customer's schedules. Willing to work outside normal business hours as job dictates. May be required to do shift work and/or extended hours.

Job Description Job Description JET Electrical Testing, LLC is seeking experienced electrical test technicians for the positions of Electrical Field Service Test Technician and Senior Electrical Field Service Test Technician . We are a growing IBEW (Union), electrical testing company located near Trenton in Hamilton, New Jersey. Most of our work is located in New Jersey, with some work in New York, Connecticut, Delaware and Pennsylvania. We feature good pay (including significant overtime), benefits (paid through the local union hall), training and a clear path for ascension. Overnight travel is rare. Requirements: Possess a high level of technical expertise as applied to electric transmission and distribution equipment facilities. Must be fully knowledgeable with the National Electrical Code, National Electric Safety Code, Fall Protection, LOTO, OSHA Regulation, Confined Spaces, ARC Flash, Shock Hazards, Safe Work Practices and are experienced working in energized high voltage facilities. A graduate Electrical Engineer or trained technician with at least ten (10) years of relevant experience. Able to read, modify and interpret all types of electrical drawing, schematics, wiring diagrams and logic diagrams. Familiar with all types of test equipment including, but not limited to, circuit breaker timing apparatus, high potential AC and DC test equipment, high current/low impedance ohmmeters, digital multi-meters, relay test apparatus, power quality metering. Possess good computer skills, including MS-Word, MS-Excel, Windows and be willing to learn new software packages as they appear. AutoCAD a plus but not expected. Will be required to perform the work in an IBEW union environment. Must have a valid and clean driver's license. Must have good work ethic. Good communication and interpersonal skills. Must have a clean record and be able to obtain a CDL, TWIC and/or similar document needed. Must pass Pre-hire Drug Screen and background check. Duties & Responsibilities (not limited to): Perform troubleshooting and problem identification and analysis. Make recommendations regarding corrective action and/or repairs. Closing and opening of circuit breakers from local control switch. Closing and opening of circuit breakers from a SCADA system. Tripping of circuit breakers from a protective relay system. Operational verification for all internal circuit breaker controls and alarms. Verification of all AC and DC relay wiring. Verification of current transformer (CT) wiring ratio and polarity from the CT to the relays. Settings applied to all programmable relays and instruments (calculation of setting are by the System Protection Engineers). Simulation and verification of all potential device wiring CCVT's and PT's from the potential service to the relay or instrument connected to such devices. Verification of all systems associated with power transformers (load tap changers (LTC's), fans, pumps, alarms, sudden pressure relays, controls). Operational verification of electrical or mechanical safety interlock systems. Verification of SCADA inputs and outputs. Operational verification of auxiliary power systems including, generators, bus transfer and other equipment. Operational verification of relay protective schemes including, breaker failure, transfer trip (Tone and Fiber), bus differential, transformer differential, line protection schemes. Mark up of project drawings to reflect as built/modified conditions includes as required: cable diagrams, schematics, wiring diagrams, relay rack arrangements and physical layout drawings; actual CAD updates will be performed by others from marked prints. Perform troubleshooting and problem identification and analysis. Make recommendations regarding corrective action and/or repairs. Generate technical reports detailing services provided, problems found, and corrective action taken or recommended. Electronic relay setting review and modification (SEL, Multilin, Siprotec, etc.) Circuit tracing and verification. Additional activities on an as required basis such as but not limited to: Electrical tests (Hi-pot, Doble, TTR, Ductor, Megger) Battery voltage regulator set-up. Battery electrolyte quality. Aux power transformer tap set-up. Operational verification of both manual and motor operated disconnects. Company Description JET Electrical Testing is your premier destination for comprehensive electrical testing and system commissioning services in New Jersey. With a team of highly skilled technicians and state-of-the-art equipment, we specialize in various services, including apparatus testing, switchgear testing, switchboard and transformer testing, and grounding system testing. Our expertise extends to acceptance testing specialists to ensure your electrical systems meet industry standards and regulations. At JET Electrical Testing, we understand the critical importance of a reliable electrical infrastructure. We offer emergency electrical repair services to quickly address unexpected issues, minimizing downtime and ensuring the safety of your operations. Our commitment to quality extends to equipment diagnostic testing and dielectric insulation testing, allowing us to pinpoint potential problems and provide effective solutions. With a focus on equipment repairs and maintenance, we are your trusted partner in keeping your electrical systems running smoothly. JET Electrical Testing is the name you can rely on in New Jersey for excellence and peace of mind for electrical testing, maintenance, and equipment failure repair. Company Description JET Electrical Testing is your premier destination for comprehensive electrical testing and system commissioning services in New Jersey. With a team of highly skilled technicians and state-of-the-art equipment, we specialize in various services, including apparatus testing, switchgear testing, switchboard and transformer testing, and grounding system testing. Our expertise extends to acceptance testing specialists to ensure your electrical systems meet industry standards and regulations. At JET Electrical Testing, we understand the critical importance of a reliable electrical infrastructure. We offer emergency electrical repair services to quickly address unexpected issues, minimizing downtime and ensuring the safety of your operations. Our commitment to quality extends to equipment diagnostic testing and dielectric insulation testing, allowing us to pinpoint potential problems and provide effective solutions. With a focus on equipment repairs and maintenance, we are your trusted partner in keeping your electrical systems running smoothly. JET Electrical Testing is the name you can rely on in New Jersey for excellence and peace of mind for electrical testing, maintenance, and equipment failure repair.

Location: New York, New YorkJob Type: ContractCompensation Range: $32 - 36 per hourAre you a proactive problem-solver who thrives in the heart of the action? We are looking for a Print Production Specialist to become the strategic linchpin of our clients New York print operations. In this onsite role, you won't just manage tasks; you will architect the end-to-end workflow for high-profile corporate projects. You will champion quality control and orchestrate complex logistics between our clients teams and vendors, ensuring every deliverable exceeds client expectations.Responsibilities:Lead and Innovate: You will have the autonomy to spearhead continuous improvement initiatives, optimizing our in-house production and national vendor partnerships.A Culture of Support: Join a tenured, collaborative team that values your growth. We offer a comprehensive, safety-first onboarding process where you'll be mentored on our advanced equipment.Strategic Partnership: Beyond production, you will serve as a consultative ally to designers and clients, offering creative solutions that bring their visions to life.Dynamic Environment: Experience the excitement of high-impact, quick-turnaround projects where your ability to remain calm under pressure makes a tangible difference.What You'll Achieve:Manage the daily workflow and capacity for the NY print team, ensuring seamless delivery across multiple locations.Navigate the "hidden" logistics of print by vetting and managing elite vendor relationships, including specialized FedEx Office locations.Engineer print-ready files using Adobe Acrobat and master modern equipment, from Xerox printers to hydraulic cutters and plottersAnalyze production data in Workfront to provide transparent status updates and resolve potential risks before they arise.Qualifications:Proven Expertise: 6+ years of print production experience with 2+ years in a lead or coordination role.Technical Proficiency: Mastery of print-ready file preparation, finishing processes, and workflow software (Workfront, Adobe Acrobat, or similar.Agile Mindset: Ability to pivot quickly between complex projects and rush orders while maintaining a solution-oriented focus.Physical Readiness: Comfort with frequent standing and the hands-on operation of production machinery.JOBID: JN - 65 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Media, Location:New York, NY-10001

Specialist, Digital Accessibility Houston, Texas, 3100 Main New Managerial & Professional Requisition # 1 day ago Post Date Job Summary Responsible for accessibility evaluations for websites, digital documents (including Word, PDFs, and graphics), and social media content. Provides support and guidance in resolving accessibility issues. Contributes to the development of training materials and assists in facilitating accessibility training workshops. ESSENTIAL FUNCTIONS Conduct regular audits and evaluations of digital content including websites, applications, and other digital assets, as needed to identify gaps and barriers, and oversee the implementation of necessary improvement to ensure compliance with institutional policies, and federal and state laws. Record, communicate, and monitor gaps and barriers identified during regular audits and assessments of digital content to respective content owners. Follow up with content owners on remediation actions taken on the identified digital platform ensuring compliance with institutional policies and federal and state laws. Assist with guidance and recommendations to staff on digital accessibility requirements, remediation strategies and best practices during the procurement and implementation of digital products and services. Provide guidance and support to internal teams on designing, developing, and testing accessible digital products and features. Stay up to date with the latest digital accessibility standards, guidelines, and emerging technologies to continuously improve our digital accessibility practices. Assist in the development of training curriculum and conduct training sessions and workshops to raise awareness and enhance the understanding of digital accessibility principles and techniques among faculty and staff. Assist in providing expertise and experience in digital accessible instructional materials and media by advising, consulting, and collaborating with faculty, and staff across campuses. Assist in the review of vendor products utilizing VPATs or similar documentation to determine their compliance with accessibility standards, such as WCAG 2.x or Section 508. Attend campus committee meetings relevant to position. Perform other duties, tasks and assignments as required. QUALIFICATIONS Education & Experience Bachelor's degree in computer science, engineering or other technology related field required 3 years experience working with assistive technologies and accessible digital tools, including assistive listening devices, screen readers, accessible software, mobile and web applications, and online services required Licensing & Certification Valid Texas Driver License Special Skills MS Office Programs Adobe Acrobat Accessible Rich Internet Applications & HTML5 Elements Best Practices for Inclusive Digital Experience Creation Digital Accessibility Standards (e.g., WCAG, Section 508) Competencies Delivering High Quality Work Accepting Responsibility Serving Customers Supporting Organizational Goals Driving Continuous Improvement Acting with Integrity Thinking Critically Managing Change Communicating Effectively Working Conditions General Office.Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner.Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements.May be required to work after hours to include weekends and holidays. SECURITY SENSITIVE:This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code 51.215 The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest single-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you're ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 .8271 or HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact .

SENIOR AI DEVOPS SPECIALIST, IS&T Applications Job Description SENIOR AI DEVOPS SPECIALIST, IS&T Applications Category Charles River Campus > Professional Job Location BOSTON, United States Tracking Code Posted Date 7/1/2025 Salary Grade Grade 52 Expected Hiring Range Minimum $130,000.00 Expected Hiring Range Maximum $145,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular At Boston University, we are assembling a world-class AI Engineering team to transform operations, drive innovation, and deliver innovative AI applications and agents. This is your chance to work on cutting-edge technologies Agentic AI frameworks, LLMs, RAG, MCP, scalable AI architectures and develop solutions at the forefront of modern artificial intelligence. You will join as the Senior AI DevOps Specialist where you will ensure the scalable deployment, monitoring, and support of AI applications, agents and models, while also contributing to development efforts in collaboration with other full-stack developers. You will focus on managing infrastructure across on-premises, cloud, and hybrid environments, integrating containerization technologies, and supporting advanced AI workflows. This position is primarily remote with periodic in-person meetings on campus as a member of the AI Engineering team, you will handle some of the university's highest priority initiatives. You'll bring your expertise to a vibrant environment that values ingenuity and impact, where your ideas can make a difference on a global scale. Together, we'll deliver AI solutions that not only revolutionize university operations but also become models of innovation for institutions worldwide. Join us to make history, develop transformative technology, and work alongside some of the greatest minds in academia and technology. Be part of the team that will define what's possible in AI for academia and beyond. This position is primarily remote with periodic in-person meetings on campus. You Will: Deployment of AI Applications, Agents & Related Infrastructure Collaborative Development Support AI Model Management & Fine-Tuning Infrastructure Monitoring & Optimization Security, Compliance, & Continuous Improvement Required Skills You Will Have: 8+ years of applicable experience. Degree in Computer Science, Software Engineering, Systems Engineering, or related field. Expertise in containerization (Docker, Kubernetes, AWS ECS) and multi-environment deployment (on-premise, cloud, hybrid). Experience with hosting and fine-tuning LLM/SLM models. Development experience in modern programming languages (e.g., Python, JavaScript, or similar) with familiarity in AI technologies and frameworks (e.g., prompt engineering, RAG, embeddings along with more recent innovations like MCP and A2A). Experience with DevOps practices, scalable architectures, and modern security standards. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON Position Type: Full-Time/Regular Salary Grade: $130,000.00-$145,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ac4d2f5846f6d0428f

Job Title: Student Technology Specialist Requisition Number: DU14165 Department Name: 3L700:ITS Customer Spt & Student Enablement Work Location: Lexington, KY Salary Range: $13.25 per hour Type of Position: Student Position Time Status : Part-Time Required Education: Candidates must be enrolled at UK full-time for the Fall 2025 semester. Candidates must remain enrolled full-time in good academic standing for the duration of their employment with ITS. Required Related Experience: Coursework or other experience relating to computer science, engineering, mass communications and/or customer service Experience with some of the following operating systems; Windows, MacOS, iOS, iPadOS, and Android Required License/Registration/Certification: none Physical Requirements: Ability to work at a desk utilizing computer, mouse, keyboard, and chat support for portions of the day Shift: We are currently hiring for the Spring 2026 semester; Days, Evenings, Nights. Shifts are flexible. We work around your class schedule. Must be able to work 10-20 hours per week. Job Summary: Student Technology Specialists assists with accessing Eduroam, downloading and installing software, supporting overall student success Initiatives, troubleshooting technical issues students have while on campus, recording interactions in ServiceNow ticketing system and general computer support and maintenance.Students will provide both in person and remote support. Please include your availability for the Spring semester in your Cover Letter Skills / Knowledge / Abilities: Excellent verbal communication skills required Must have proficient or advanced computer and keyboarding skills Ability to work alone, as well as with a team is essential Must be independent and dependable Strong interpersonal skills required Ability to effectively explain technical concepts into non-technical language Does this position have supervisory responsibilities? : No Preferred Education/Experience: Must be proficient with Microsoft Office products. Troubleshooting technical issues and customer service skills preferred Deadline to Apply: 02/02/2026 Our University Community: We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Network Specialist I Salary: $28.60 - $35.78 Hourly Job Type: Full-Time Job Number: 25-070 Closing: 1/29/:59 PM Pacific Location: Throughout Grossmont-Cuyamaca Community College District, CA Division: District Wide OVERVIEW & HIGHLIGHTS The Grossmont-Cuyamaca Community College District is seeking a qualified individual as aNetwork Specialist I. The Incumbent performs a wide variety of highly specialized, technical support in the installation and maintenance of computer/communications networks and devices, network topology, computer hardware and software in local and wide area networks, including Internet/Intranet, throughout the District. Supports Windows, Macintosh, and UNIX systems. Work with project teams comprised of faculty, administrators, staff and student workers. If this describes you, we encourage you to apply for the opportunity to join the innovative and talented Grossmont-Cuyamaca Community College District team and become a part of this dedicated team in beautiful San Diego County! This recruitment will establish an eligibility list valid for 6 months and will be used to fill current and future vacancies. ABOUT THE GROSSMONT-CUYAMACA COMMUNITY COLLEGE DISTRICT: As the largest institution of higher education in East County, the Grossmont-Cuyamaca Community College District has enhanced the quality of life in East County for over 65 years by providing top notch, affordable education and workforce training. Our institutions offer a variety of convenient online and in-person classes, along with competitive degree and certificate programs. The District, which includes Grossmont College and Cuyamaca College , serves nearly 30,000 students annually, and awards over 6,000 degrees and certificates each year. The colleges are consistently ranked as top transfer institutions to SDSU, and lead the way in developing educational programs, classes, and services that meet the diverse needs of East County's student population. WE OFFER GREAT BENEFITS: Grossmont-Cuyamaca Community College District offers an excellent, fully paid benefits package for eligible employees who are contracted for 20 (twenty) or more hours per week. Benefits include:Retirement - CalPERSHolidays - 19 paid holidays per year Vacation - Starting at 10 days per year for 12 month employees, increasing with length of serviceSick Leave - 12 paid sick days per year (for 12 working months)Fully Paid Medical (for employee and dependents)Prescription Insurance (for employee and dependents)Fully Paid Dental Insurance (for employee and dependents)Fully Paid Vision Insurance (for employee and dependents)And more (please see Benefits tab above)Benefit information listed in this recruitment is, to the best of knowledge, accurate. For the most up-to-date and detailed Benefit information, please visit our website at: ALL ABOUT THE JOB AT-A-GLANCE POSITION INFORMATION: This recruitment will establish an eligibility list valid for 6 monthsand will be used to fill current and future vacancies. Type of position: Current Vacancy: Full-Time - Monday - Friday Salary: Range CL-36 $28.60 - $35.78 Hourly $4,958 - $6,701 Monthly (based on 40 hours per week) Initial Salary Placement: New employees start at Step A ($28.60 per hour) or B ($30.25 per hour) on the salary schedule. To view the CSEA salary schedule for this classification, please click here (Download PDF reader) . QUALIFICATIONS & REQUIREMENTS MINIMUM QUALIFICATIONS: EDUCATION: Any combination of training and experience equivalent to at least three years of successful work experience in the field of computer science or satisfactory completion of 15 semester units of courses related to Computer Science. EXPERIENCE: Increasingly responsible work experience in the field of computer science. At least one year of the work experience should be in network management or support. Network Engineer or Network Administrator Certification preferred. Please click here (Download PDF reader) to view the complete job description. SUPPLEMENTAL INFORMATION APPLICATION AND SELECTION PROCESS: Please read the entire job posting before your application is submitted. Please allow yourself plenty of time to complete the application and supplemental questions prior to the closing date/time of the posting. For step-by-step instructions and help to set up your account and apply to this career opportunity, please visit: APPLICATION PROCESS:Complete the online application:Include all current and previous education completed.Include area of focus/major for any education entries.Include all current and previous work history.Do not leave out experience which you think might not be relevant. Please let our recruitment team screen your work history for relevancy.List different positions at the same employer as their own entries with completed duration, duties, and supervisory content/answers.Work history must include the beginning and ending month/year.References:References included on you application MUST include a minimum of two (2) current or former supervisors who can speak to your work quality.Submit required attachments (if any):A resume may be attached, but can NOT be substituted for completing work history, education sections, or the supplemental questions of the employment application. Additional documents, if any, may/should be attached to the online employment application.Application materials with pictures or personal information will render your application incomplete. Please upload .doc, .docx, or PDF files. If you are working on Google Docs or Mac files please be sure to save under .doc or PDF for file to upload correctly.Complete Supplemental Questions:Any supplemental questions should be answered thoroughly, clearly, and concisely as the responses provided (along with the entire application package) will be carefully reviewed to determine which candidates will move forward in the recruitment process.Incomplete answers to supplemental questions such as "See Resume" or "See Work History" or generic answers such as "I have many years of experience" which do not adequately address the specific content of the question may result in the removal of the application from consideration.VETERAN'S POINTS:Veterans not previously employed by the District, with 30 days or more of military service who become eligible for appointment by attaining the passing mark established for the examination, shall be allowed an additional credit of five (5) points and disabled veterans shall be allowed an additional credit of ten (10) points, which shall be added to the percentages attained in the examinations by the veterans.Any applicant who claims veteran's credit must submit Form DD 214 at the time the employment application is submitted. Failure to submit Form DD 214 at the time of application shall result in no veteran's credits being considered or added to any passing score.ASSESSMENT PROCESS:The assessment process for this position may include any combination of the following:An application screening for initial qualificationsSupplemental training and experience screening, documentation(s)/ certification(s) screeningWritten assessment (Written assessments contain proprietary content and are in-person only and cannot be completed remotely.)Performance assessment (Performance assessments are conducted in-person at the same time as the written assessment.)Oral assessment (Oral assessments are conducted over Zoom. If you lack reliable computer or internet connectivity, accommodations will be provided in the Personnel Commission office for your participation.) The District reserves the right to utilize a flexible pass point (cut-off) on any test part to meet the staffing needs as determined by the District. If you participate in and fail any assessment segment, you must wait a period of 90 days (approximately 3 months) to apply/test again for the same classification during a posted recruitment.CANDIDATE COMMUNICATION: The Grossmont-Cuyamaca Community College District communicates information regarding the hiring process via email. It is your responsibility, as the candidate, to provide the correct contact information by which to be notified. Please be aware that the District is not responsible for messages blocked by your email service. In an effort to allow our emails through your personal spam filter, you can add the , and to your safe senders list. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method. DISABILITY ACCOMMODATIONS: . click apply for full job details

SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details