13 jobs found

Description: The Event Technology Specialist provides beginning to end system administration and application support for NAFSA's event technology platforms used to conduct both virtual and in-person events. Currently, these platforms include Maritz DecisionPoint, cadmiumCD, Cvent, Zoom, and a number of supporting tools. The Event Technology Specialist works closely with both internal and external partners to provide support and develop best practices that ensure efficiency, precision, and continued development and success of the association's event technology processes. Major Functions and Responsibilities Systems Administration, Application Support and Implementation (40%) Lead annual systems setup for regional conferences; support the implementation of new features for the annual conference event technology team. Make modifications to process workflows, optimize user experience and backend data capture protocols in business information systems. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas for event technology needs across the organization. Together with the Event Technology Manager, maintain detailed timelines for all areas related to annual conference and regional events and closely monitor progress in each of the specialties. Play key support role in NAFSA event technology planning team for annual and regional events. Collaborate with regional teams in their setup and implementation of regional conference program submissions, event registrations, and expo sales. Ensure compatibility and interoperability of event and in-house computing systems. Documentation and Training (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Assist team members in formulating and conducting training sessions and teaching materials for propagating enterprise software applications knowledge throughout the organization. Develop and maintain training materials for regional team leaders. Coordinate and perform in-depth testing, including end-user reviews, for modified and new systems, and provide post-implementation support. Provide orientation and training to end users for all modified and new systems. Provide guidance and/or instruction to new staff members and regional leaders. Strategy and Planning (20%) Meet with decision makers, systems owners, and end users to help define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. Lead sessions to review and revise system functionality to best meet NAFSA's specific events requirement, in consultation with stakeholders. Review and analyze the effectiveness and efficiency of the systems. Develop strategies for improving or further leveraging these systems. Keep abreast of new features and enhancements and determine usefulness to NAFSA's business practices. Work to continually improve and streamline user experience and staff efficiency. Determine best practices in working with regional teams to use the technology in place, proactively mitigate issues and minimize workload on volunteer leaders. Vendor Management (15%) Convey NAFSA's strategic and operational needs to the vendors; translate those needs into appropriate scopes of work, timelines, work plans, and budgets, in consultation with the Senior Director, Technology. Serve as the primary interface between NAFSA staff and vendors on problem identification and resolution. Work closely with vendors in evaluating work process, developing timelines and milestones and holding vendors accountable for success of NAFSA's implementation. Other Duties as Assigned (5%) Requirements: Associate's degree in information technology or related field, or equivalent combination of education and experience. Minimum of two (2) years of experience servicing an IT Help or Service Desk, or hands-on experience providing end-user support for web-based applications. Demonstrated experience in effectively supporting end-users of web-based software applications. Ability to present ideas with technical language to non-technical audiences as well as the capacity for translating requirements from business owners and customers into technical specifications. Proven ability to use, teach, and troubleshoot a variety of software applications. A continuous improvement mindset to proactively identify areas for optimization in processes and systems to implement enhancements that improve overall reliability and efficiency. Ability to master new systems quickly and to effectively research a wide range of issues when troubleshooting user issues. Effective and friendly communication skills with the ability to assist users of various skill levels and backgrounds. Effective team collaborator with excellent oral and written communication skills; at ease leading meetings and trainings. Demonstrated experience participating in project-based work structures, working on project teams, and managing tasks and timelines. Ability to prioritize and execute tasks under pressure. Preferred Qualifications Bachelor's degree in a related field or equivalent combination of education and experience. Experience with or related exposure to project management and vendor management. Experience with nonprofits, education, international education institutions, higher education, professional/trade associations, and/or volunteer management. Familiarity with cadmiumCD, Cvent, Zoom, Maritz strongly preferred. Basic understanding of business operations or ability to develop fundamental business process acumen. Work Environment The workday is generally 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is required occasionally related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. Total Compensation, Benefits The target salary for this full-time, 35-hour per week Event Technology Specialist position is $60,000 . Total compensation for employment at NAFSA entails a competitive employee benefits package including: Competitively priced medical and dental insurance plans with CareFirst 403(b) retirement plan with eligibility for up to 7% employer contribution Generous paid vacation, sick, personal, parental, and compassionate leave plans Paid days on and around federal holidays Fully paid group life and disability insurance coverage Health and dependent care flexible spending account plans Pre-tax parking and transportation plans Free onsite fitness center and secure bicycle parking About NAFSA: Association of International Educators NAFSA: Association of International Educators is an organization of people dedicated to building a global community and fostering a more peaceful world through advancing international higher education. With approximately 10,000 members, NAFSA is the world's largest professional development and advocacy organization committed to international learning and creating a more globally engaged, welcoming, and educated United States. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. NAFSA is a workplace that not only appreciates diversity but believes it is our strength, and we strive to create an inclusive culture for all our team members. NAFSA is proud to be an Equal Opportunity Employer. Learn more about NAFSA at . Key Words: Event technology specialist Compensation details: 0 Yearly Salary PI4eea-5090

Join Our Team at Tallahassee State CollegeHelp Desk Consultant Opportunity Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025 , is excited to announce a full-time opportunity for the position of Help Desk Consultant with the IT Help Desk. We are seeking a dedicated professional who shares our commitment to fostering a vibrant workplace community. What You'll Do This position utilizes working knowledge to support various local/networked personal computers, printers, scanners, audiovisual and instructional technology systems including LCD projectors, control systems, interactive white-boards, and related equipment. The role provides Tier 1 support through in-person interactions, telephone calls, emails, text messages, live chat, and the ticketing system. Responsibilities include receiving, triaging, logging, and tracking problems, support requests, and enhancement queries related to WiFi, network, hardware, software, classroom technologies, account issues, and TSC systems. Day-to-day, you'll be responsible for: Troubleshoots and resolves Tier 1 issues, escalates and routes Tier 2 issues to appropriate personnel, and collaborates with others to resolve complex problems. Provides instruction to faculty on operating classroom technologies, including desktop computers, LCD projectors, control systems, interactive whiteboards, and test scanning software. Offers guidance to clients on accessing TSC web resources and performing tasks such as setting up multi-factor authentication, resetting passwords, and troubleshooting classroom technology. Works with faculty to ensure seamless integration and operation of classroom technologies and assists in the optimal operation of college-owned hardware and software Who We're Looking For We're seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have: A high school diploma or its equivalent Four (4) years of experience as a computer support specialist, computer analyst, technical consultant, and/or instructional technology specialist; or a combination of education and/or experience. An Associate degree may substitute for two (2) years of the required experience. Preference will be given for higher education experience, experience with multi-line telephone operation and procedures. Why You'll Love Working Here At Tallahassee State College, we're not just shaping the leaders of tomorrow - we are committed to fostering the growth and development of every team member. As part of our College community, you'll enjoy: A dynamic campus atmosphere where your contributions directly impact student success. A culture that champions continuous improvement, where students and staff alike are valued and empowered. A supportive team that encourages collaboration, creativity, and innovation. What We Offer We offer more than just a competitive salary of $41,509.62 - $44,830.39 annually. When you join the team at TSC, you'll also enjoy: Comprehensive State of Florida benefits, including retirement through the Florida Retirement System. Opportunities for professional development. A generous leave policy, including paid holidays plus winter and spring breaks. A collaborative and inspiring campus community. Tuition waivers and tuition reimbursement programs for continuous learning. Free access to TSC athletics, fine arts, and performing arts events. Please visit the College's Benefits site to see the full list of benefits and opportunities A Little About Us Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor's degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice .

Overview GENERAL SUMMARY OF POSITION: The Technical Support Specialist II is a vital member of the UMass Medical School IT Helpdesk and IT Department as a whole. We strive to not only provide world class customer service, but to train and mentor our constituents and colleagues so they are empowered to become the best versions of themselves through technology. Under the direction of the Manager, IT Helpdesk or designee, the Technical Support Specialist II is responsible for delivering an exceptional customer exeperience for all issues reported to the IT department by the students, faculty and staff of UMass Medical School. The overall responsibility of this position is to triage, troubleshoot and resolve calls from our constituents and guide their requests through to completion. The position is very customer service focused and the ideal candidate will posses exceptional interpersonal skills. Responsibilities MAJOR RESPONSIBILITIES: Field incoming support requests through one of our omni channels of contact. Phone, Self Service,Walk-Ins and Live Chat Follow standard troubleshooting procedures to properly identify root causes, attempt troubleshooting and escalate as needed Understand and be able to effectively communicate all IT workflows, processes, and policies to our customers. Resolve a minimum 70% of your tickets and seeing reported issues through to a satisfactory resolution. Provide a world class customer experience for our constituents and maintain a 95% Net Promoter Score Develop your professional and technical skills through ongoing training and team led coaching/mentoring. Communicate with fellow team members effectively to share knowledge across the team. Lead and participate in projects approved by management that will improve the experience of our customers and colleagues. Identify software and systems that are non-compliant with UMass Med School IT policies and provide a solution to become compliant. Occasional weekend and night on-call duties. Perform other duties as required. Qualifications REQUIRED QUALIFICATIONS: A passion for Customer Service High School diploma and degree in progress or equivalent experience in a related field 2 years of related experience Possess the skills and foundational knowledge to understand, communicate and enforce our policies on Data Security Demonstrates exceptional interpersonal skills. Strong problem-solving skills. Ability to diagnose and resolve common Windows and MacOS inquiries including Microsoft 365 products. In depth understanding of computer systems and networks Adept at working through ambiguous situations. Skilled at setting priorities and working to target timelines and metrics. Ability to own the resolution of reported issues through to completion. Ability to conceptualize and implement new solutions that improve the experience of our technicians and customers. Excellent listener and communicator; verbal and written. Strong organizational skills and the ability to handle multiple tasks concurrently. Ability to travel to off-site locations. Prior experience supporting users in technical capacity a plus, though not required. Additional Information PREFERRED QUALIFICATIONS: Bachelor's Degree in a related field or certifications that align with technical support.

Computer Helpdesk and Web Support Specialist Salary: $25.41 - $31.79 Hourly Job Type: Full-Time Job Number: 25-068 Closing: 1/29/:59 PM Pacific Location: Throughout Grossmont-Cuyamaca Community College District, CA Division: District Wide OVERVIEW & HIGHLIGHTS The Grossmont-Cuyamaca Community College District is seeking a qualified individual as a Computer Helpdesk and Web Support Specialist. The Incumbent provides first level technical support to faculty and students for issues related to district supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Utilizes task documentation software to accurately record and monitor work requests; escalates unresolved inquiries to the next appropriate level of support. Provides training, technical assistance and advice on web design to faculty and staff. Demonstrates exemplary customer service by tracking trends and performing quality assurance checks on unresolved work requests. If this describes you, we encourage you to apply for the opportunity to join the innovative and talented GCCCD team and become a part of this dedicated team in beautiful San Diego County! This recruitment will establish an eligibility list valid for 6 months and will be used to fill current and future vacancies. ABOUT THE GROSSMONT-CUYAMACA COMMUNITY COLLEGE DISTRICT: As the largest institution of higher education in East County, the Grossmont-Cuyamaca Community College District has enhanced the quality of life in East County for over 65 years by providing top-notch, affordable education and workforce training. Our institutions offer a variety of convenient online and in-person classes, along with competitive degree and certificate programs. The District, which includes Grossmont College and Cuyamaca College , serves nearly 30,000 students annually, and awards over 6,000 degrees and certificates each year. The colleges are consistently ranked as top transfer institutions to SDSU, and lead the way in developing educational programs, classes, and services that meet the diverse needs of East County's student population. WE OFFER GREAT BENEFITS: Grossmont-Cuyamaca Community College District offers an excellent, fully paid benefits package for eligible employees who are contracted for 20 (twenty) or more hours per week. Benefits include:Retirement - CalPERSHolidays - 19 paid holidays per year Vacation - Starting at 10 days per year for 12 month employees, increasing with length of serviceSick Leave - 12 paid sick days per year (for 12 working months)Fully Paid Medical (for employee and dependents)Prescription Insurance (for employee and dependents)Fully Paid Dental Insurance (for employee and dependents)Fully Paid Vision Insurance (for employee and dependents)And more (please see Benefits tab above)Benefit information listed in this recruitment is, to the best of knowledge, accurate. For the most up-to-date and detailed Benefit information, please visit our website at: ALL ABOUT THE JOB AT-A-GLANCE POSITION INFORMATION: This recruitment will establish an eligibility list valid for 6 monthsand will be used to fill current and future vacancies. Type of position: Full-Time - Monday - Friday Salary: Range CL-32 $25.41 - $31.79 Hourly $4,405.00 - $5,510.00 Monthly (based on 40 hours per week) Initial Salary Placement: New employees start at Step A ($25.41 per hour) or B ($26.88 per hour) on the salary schedule. To view the CSEA salary schedule for this classification, please click here (Download PDF reader) . QUALIFICATIONS & REQUIREMENTS MINIMUM QUALIFICATIONS: Any combination equivalent to: EDUCATION: Graduation from high school and one year of college level course work in computer science or closely related field EXPERIENCE: Two years of experience in the use of computer hardware/software applications. Please click here (Download PDF reader) to view the complete job description. SUPPLEMENTAL INFORMATION APPLICATION AND SELECTION PROCESS: Please read the entire job posting before your application is submitted. Please allow yourself plenty of time to complete the application and supplemental questions prior to the closing date/time of the posting. For step-by-step instructions and help to set up your account and apply to this career opportunity, please visit: APPLICATION PROCESS:Complete the online application:Include all current and previous education completed.Include area of focus/major for any education entries.Include all current and previous work history.Do not leave out experience which you think might not be relevant. Please let our recruitment team screen your work history for relevancy.List different positions at the same employer as their own entries with completed duration, duties, and supervisory content/answers.Work history must include the beginning and ending month/year.References:References included on you application MUST include a minimum of two (2) current or former supervisors who can speak to your work quality.Submit required attachments (if any):A resume may be attached, but can NOT be substituted for completing work history, education sections, or the supplemental questions of the employment application. Additional documents, if any, may/should be attached to the online employment application.Application materials with pictures or personal information will render your application incomplete. Please upload .doc, .docx, or PDF files. If you are working on Google Docs or Mac files please be sure to save under .doc or PDF for file to upload correctly.Complete Supplemental Questions:Any supplemental questions should be answered thoroughly, clearly, and concisely as the responses provided (along with the entire application package) will be carefully reviewed to determine which candidates will move forward in the recruitment process.Incomplete answers to supplemental questions such as "See Resume" or "See Work History" or generic answers such as "I have many years of experience," which do not adequately address the specific content of the question may result in the removal of the application from consideration.VETERAN'S POINTS:Veterans not previously employed by the District, with 30 days or more of military service who become eligible for appointment by attaining the passing mark established for the examination, shall be allowed an additional credit of five (5) points and disabled veterans shall be allowed an additional credit of ten (10) points, which shall be added to the percentages attained in the examinations by the veterans.Any applicant who claims veteran's credit must submit Form DD 214 at the time the employment application is submitted. Failure to submit Form DD 214 at the time of application shall result in no veteran's credits being considered or added to any passing score.ASSESSMENT PROCESS:The assessment process for this position may include any combination of the following: An application screening for initial qualificationsSupplemental training and experience screening, documentation(s)/ certification(s) screeningWritten assessment(Written assessments contain proprietary content and are in-person only and cannot be completed remotely.)Performance assessment (Performance assessments are conducted in-person at the same time as the written assessment.)Oral assessment (Oral assessments are conducted over Zoom. If you lack reliable computer or internet connectivity, accommodations will be provided in the Personnel Commission office for your participation.)The District reserves the right to utilize a flexible pass point (cut-off) on any test part to meet the staffing needs as determined by the District.If you participate in and fail any assessment segment, you must wait a period of 90 days (approximately 3 months) to apply/test again for the same classification during a posted recruitment.CANDIDATE COMMUNICATION: The Grossmont-Cuyamaca Community College District communicates information regarding the hiring process via email. It is your responsibility, as the candidate, to provide the correct contact information by which to be notified. Please be aware that the District is not responsible for messages blocked by your email service. In an effort to allow our emails through your personal spam filter, you can add the , and to your safe senders list. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method. DISABILITY ACCOMMODATIONS: Applicants who are protected under the Americans with Disabilities Act and who require accommodations for completing the application and/or assessment process should notify the Personnel Commission within two days of the closing date by emailing . click apply for full job details

Date: December 18, 2025 Title: Technology Services Specialist Description : The Technology Services Specialist has responsibility for supporting College-standard computing equipment and software for the Hartwick College community. This support includes laptop and desktop computers, peripherals, software, public access computer labs and printing stations. The Technology Services Specialist provides guidance in the day-to-day work of 15 student employees, including training and support. The TSS assists the community with accounts, permissions and access to campus resources. The TSS assists with the campus transaction system, and maintains card readers, the ID printer, cash registers, and door controllers. The TSS represents the TRC at many College fairs and events for incoming students and assists with other special events as needed. Responsibilities : Computer Support Consults and helps users determine what software and hardware will best support ongoing and new projects. Provides troubleshooting and repair for College-owned standard hardware and software Prepares new Hartwick College computers, transfers data from old computers, and assists staff with how to use them on the Hartwick network Supports students in getting personal laptops on the College network and in using College resources Infrastructure Support Assists with troubleshooting infrastructure equipment including network wiring, phones, security cameras, and wireless access points as needed. Assists with installation of infrastructure equipment as needed. TRC Center Operations Answers phones and email, opens support tickets and maintains office records. Responds to emergency calls for support during office hours Assists campus community with account issues, permissions and access to campus resources Collects repair costs and rental fees from students using WICKit and TRC cash register, as needed Documents all work performed in IT Ticketing Software Represents the TRC at College fairs and other events Campus Transaction System Troubleshoots hardware and software components of the transaction system including card readers, cash registers, printers, ID card printer, doors, and controllers. Opens service cases to resolve hardware or software problems and sees cases through to completion. Public access labs & printers Manages public computing labs and printers by managing lab checks twice daily to monitor paper, toner and working status of lab machines. Replaces components as needed. Orders papers and maintains supply Student Technology Assistants Program Provides guidance and assistance to STA's when time, need, and situations allow. Training Trains students, staff, and faculty in use of computers and software Inventory Troubleshoots and Diagnoses failed/damaged warranty/out-of-warranty hardware and work with vendors and manufacturers to return products for depot repair. Assists in inventory of equipment as machines are deployed, moved, and decommissioned For equipment being decommissioned, ensures hard drives are cleared with appropriate tools so they are safe for resale or disposal. General Expectations Creates and maintains positive relationships with all internal and external constituents Demonstrates a commitment to the mission and purpose of the department; instills this commitment in students in the department. This position, while a direct report of the Director of Technology Operations, will be tasked with taking requests and orders from the leadership teams of Networking, TRC, Mailroom and Media Services. Participates as appropriate in college-wide organizations, committees, task forces, etc. Provide backup coverage or assistance at the Mail & Copy Center on a case by case basis. Deliver on service commitments and meet agreed upon deadlines Comply with all applicable College, federal, state, local and associational laws, rules and regulations. Participate in significant campus activities, such as but not limited to; Welcome Weekend, True Blue Weekend, and Commencement Weekend. As a representative of the College, comport oneself in a professional manner at all times, both on and off campus. Performs other duties as assigned. Qualifications : Minimum requirements for this position include one to three years prior experience repairing laptop computers, desktop computers, and printing devices; and one to three years prior experience working in a "help desk" environment, preferably in an educational setting. Clean driving record and a valid driver's license Demonstrated knowledge of the standard technologies (hardware, software) adopted by the College including Windows and Macintosh operating systems. Excellent communications skills, particularly the ability to describe technical problems to both end users and technical staff. Experience working in a fast-paced and challenging workplace environment which involves high-pressure situations, multiple simultaneous projects, tight deadlines and a fluid structure. Demonstrated ability to evaluate and think creatively with regard to solving problems. Demonstrated ability to work as an effective member in a team environment; ability to manage time and multi-task; and a strong customer service orientation. Knowledge of basics and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. The Technology Services Specialist is frequently required to repair computers and peripherals; thus, close vision and precise dexterity is required. Significant phone consultation is required, so good hearing and speaking skills are required. The Technology Services Specialist is frequently required to stand, walk to other areas on campus, lift computers and peripherals, and carry computers and peripherals within the TRC and to/from other work areas on campus. As the position involves the use of computer systems the Technology Services Specialist is frequently typing and viewing a computer screen or monitor. As an essential role of the Technology Services Specialist is to communicate with other TRC staff and students in addition to students, faculty, and staff at the College, talking and hearing are frequent activities. Environmental conditions are often a cold office environment (winter or summer as a consequence of environmental requirements for computer and systems equipment); the remote storage area may be cold in the winter, and very warm in the summer. The Technology Services Specialist may lift and/or move up to 50 pounds; lifting and moving of items of greater weight is typically assisted by hand cart. Pay Range : $20.00 - $22.00 An independent, residential liberal arts college enrolling approximately 1,200 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce. The College features a Liberal Arts in Practice general education curriculum and aspires to "be the best at melding liberal arts education with experiential learning." Hartwick operates as a community of learners where there is a very real sense of belonging and connection. By joining Hartwick, you become part of a group of people who work together, share in our successes, and a celebrate our accomplishments. All positions at Hartwick contribute to the education and development of students with the opportunity to see the impact on future leaders-what you do at Hartwick really matters. Our beautiful 425-acre campus is located in the scenic Susquehanna River valley in Oneonta, New York-a charming town near the northern foothills of the Catskill Mountains. Hartwick offers health benefits to domestic partners of employees, flexible scheduling, opportunities to engage in athletic and cultural events (concerts, exhibits, and lectures) and tuition benefits for eligible employees and their dependents. Hartwick College prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression and is an Equal Opportunity Employer, committed to broadening "the understanding, awareness, and appreciation of diversity among all members of the Hartwick community." Women, minorities, and other underrepresented groups are especially encouraged to apply. Hartwick College is committed to providing a safe and secure educational and employment environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check. Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process. All applicants are asked to submit the following materials with their online applications: A cover letter; A resume; and The names and contact information for three references, with annotation regarding how the reference is related to you and your work (at least one of your references must be from a current and/or previous supervisor). Review of applications will continue until the position is filled.

Systems Administrator University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Systems Administrator Job Profile Title Systems Administrator Senior Job Description Summary The Information Technology Specialist at our institution plays a pivotal role in maintaining and enhancing our virtualized computing environment. This individual is tasked with providing high-level support for our VSphere and VMware ESX frameworks, ensuring their continuous and efficient operation. The role demands a keen focus on installing, maintaining, and securing our server infrastructure, with a strong emphasis on employing both hardware and software firewall management techniques to maintain the highest security standards. A critical part of this role involves developing and implementing Windows-based solutions tailored to the varied needs of the University Life offices, demonstrating a flexible approach to meet the diverse requirements of our academic community. Collaboration is key; thus, the specialist will work closely with the End User Support team to design and sustain both physical and virtual desktop solutions that support our faculty, staff, and students' dynamic needs. The successful candidate will also liaise with database and web teams to optimize third-party applications and enhance internally developed solutions, ensuring they meet our high standards for functionality and user experience. This role requires a proactive approach to system management, encompassing regular tasks such as system backups, disaster recovery, application deployment, server monitoring, and patch management, ensuring our infrastructure remains robust and reliable. Advanced support capabilities are essential, as this role involves working closely with all team members to troubleshoot and resolve complex technical issues swiftly and effectively. Additionally, the development and maintenance of comprehensive system documentation are crucial to ensure clarity and transparency in our system configurations and operational processes. This documentation serves as a vital resource for the team, facilitating ongoing maintenance and future planning. This role offers a challenging and rewarding opportunity for a skilled IT professional looking to contribute to a vibrant academic community by ensuring our technological resources are secure, efficient, and aligned with our institution's strategic goals. Job Description Job Responsibilities Support of our VSphere and VMware ESX environments; install, maintain, and secure the server infrastructure and devices through hardware and software firewall management. support web servers; providing software installation and backups; coordinating hardware repairs; coordinating ordering & installation of equipment; recommending and tracking software & hardware; installing upgrades; handling security. Proactively provide systems management by performing reoccurring tasks such as backups, disaster recovery, application deployment, server monitoring, patch management as required or directed; develop and maintain system documentation. Supervise and lead Systems Administrator as well as any temporary staff in completing and supporting the complex and broad systems in support of the Division. Develop and maintain physical and virtual desktop solutions; work with the database and web teams to develop and extend third-party applications as well as those developed in-house. Develop and implement windows solutions to meet the wide-range of business requirements for the more than 15 offices that comprise University Life. Investigate and stays current on infrastructure hardware and software technologies, server technologies, and technologies to secure systems and data. Perform additional duties as assigned. Qualifications Bachelor's and 3 to 5 years of experience or equivalent combination of education and experience is required. 3 to 5 years' experience managing a network Ability to support, install, maintain, and secure the server infrastructure and devices. VMware Administration, Windows Administration, Active Directory, Administration, GPO Administration. Application Requirement A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed. Job Location - City, State Philadelphia, Pennsylvania Department / School Student Services Pay Range $61,046.00 - $79,040.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages . click apply for full job details

Posting Number: S14506P Working Title: Web Operations Specialist Department: DAR-Information Technology About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Application Support Group within the Office of Advancement IT specializes in application development and support for the Division of Development and Alumni Relations. The unit's objective is to create, customize, modify, and support applications and reports that enhance the division's ability to achieve its fundraising goals as well as to improve other processes that affect the organization. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 8:00am-5:00pm; Willing and able to work evenings and weekends, as necessary. Advertised Salary: $57,200+ commensurate with qualifications and experience Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: This position is open until filled with priority given to applications submitted by January 2, 2026. This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Application Analyst I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: At least one year of experience in creation and maintenance of websites and/or web applications Experience working with a Content Management System, such as WordPress, and donation plugins like GiveWP and a hosting provider like Pantheon Exposure to MVC framework, such as Laravel Position Summary: Reporting to the Associate Director of Application Development, this position is responsible for developing, implementing, testing, documenting, and supporting a variety of new and existing Development & Alumni Relations (DAR) web solutions supported by the Advancement IT department. Examples of solutions created or managed could include, but are not limited to, online donation pages, event registration pages, custom web applications, click to configure solutions, and content management system support. Tasks could include planning, implementation, testing, documentation, and help-desk support. This position must work closely with other DAR staff, as well as staff from across campus. Knowledge, Skills, Abilities and/or Competencies: HTML, JavaScript, CSS, XML Experience working with a Content Management System, such as WordPress Experience with web programming languages such as PHP Experience working with a database such as MySQL or MS SQL Experience with GitLab or similar version control system Ability to interact verbally and in writing with both technical and non-technical audiences Additional Division Expectations: Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment. Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation. Physical Demands: Work in a standard office environment Sit and work at a computer workstation for an extended amount of time Work using electronic mail, telephone, face-to-face discussions, paper form correspondence Communicate effectively in writing, speaking, and listening Organize and establish priorities; Remember detail; multi-task Lift and/or move up to 20 pounds Walk, stand, stoop, lift, kneel, climb Travel in and out of state Infrequently work nights and weekends if needed Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Create and/or modify websites utilizing technologies, such as HTML, CSS, JavaScript/jQuery, Content Management Systems, PHP, MySQL, and other similar technologies in a manner that adheres to UGA and Development & Alumni Relations (DAR) policies. Collaborate with site administrators and user groups to develop, test, and deploy CMS configurations to meet functional and security requirements. Lead efforts to ensure CMS plugins on DAR sites remain updated, identify any that are no longer being supported and need to be replaced or removed, and offering input into what opportunities are for replacements. Perform these updates using hosting provider tools, as necessary. Percentage of time: 40 Duties/Responsibilities: Promote UGA's fundraising efforts through fluent use of, and work within, the division's fundraising system (currently Blackbaud CRM and BBIS). Examples of this type of work include the creation/maintenance of online donation forms and event registration pages, or delegation of such tasks. Percentage of time: 40 Duties/Responsibilities: Interact with clients and/or stakeholders to troubleshoot problems with existing applications supported by the unit and assist in training clients and/or stakeholders in use of developed products. Percentage of time: 10 Duties/Responsibilities: . click apply for full job details

SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details

Senior IT Support Specialist, Client Services, Wharton School University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Senior IT Support Specialist, Client Services, Wharton School Job Profile Title Information Technology Support Specialist B Job Description Summary The Client Technology Services - Client Support team provides high-level, user-focused, technical support services to Wharton administrative departments. We work with an emphasis on triage and escalation, initial assessment, research, and resolution of incidents and requests to minimize disruption of Wharton business. We are always seeking to find new ways to deliver the highest level of support and technical guidance possible for the staff members, events, and initiatives we support. Job Description Responsibilities for IT Support Specialist include: As an IT Support Specialist, you will diagnose and resolve technical problems with computing hardware, software, and network services, and complete project work as assigned. You will strive to create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution, communicating promptly on progress, and handling clients with a client-focused professional attitude. It is your job to ensure the end-to-end customer experience is as positive and pleasant for those we work with and for and provide a single point-of-contact for the client. Collaboration across the Client Services and rest of the Client Technology Services team is expected. Responsibilities for Senior IT Support Specialist position include: In addition to the above duties, you will be a senior member of the team and will function as an escalation-point for more complex issues as well as provide a higher level of technical capability and curiosity. You will also be tasked with identifying issues as high impact or ongoing problems and be responsible for assessing, handling, and developing resolutions. Assist the Solutions Development and Implementation team with the deployment, administration, and maintenance of servers and shared services for the administrative staff of the Wharton School. You will be encouraged to participate in cross-department and cross-university teams to evaluate, establish, and/or deploy new technologies and processes for the school, such as participating in evaluation teams, the Super User Group, special interest groups, service teams, and more. Occasional weekend and off-hours support for special events, including alumni weekend, and graduation may be required. On-call contact may be required during non-business hours as well, to respond to urgent, high priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours. Experience requested for these positions: Experience with a variety of desktop operating systems, including Windows and Mac OS; mobile operating systems, and a wide variety of software applications, including Microsoft Office, anti-virus, and software utilities. Effective interpersonal skills, excellent social skills, independent problem-solving and decision-making, self-direction, and ability to handle a complex workload all while keeping integrity at the forefront. Excellent customer service with the ability to exercise excellent judgment, tact, confidentiality and diplomacy in all interactions with the Wharton community. ITIL/ITSM experience a plus. IT Support Specialist Qualifications: Bachelor's degree and a minimum of 1 year of experience in a computer / user support environment or the equivalent combination of education and experience. Demonstrated technical troubleshooting ability. Ability to work both independently and as a member of a team Senior IT Support Specialist Qualifications: Proven advanced technical troubleshooting ability. Bachelor's degree and a minimum of 3 years of experience in a computer / user support environment or the equivalent combination of education and experience. Demonstrated advanced technical troubleshooting ability. Ability to work both independently and as a member of a team as well as taking a leadership role when required. Job Location - City, State Philadelphia, Pennsylvania Department / School Wharton School Pay Range $43,919.00 - $73,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff . click apply for full job details

Job Title: Information Systems Specialist - Networking & Operations/ Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $6,009 to $7,684 per month- Range 41 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs advanced and complex paraprofessional, technical and customer support duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software; receives, documents and resolves user help requests and provides hands-on technical assistance pertaining to desktop hardware and software problems; assists users with questions regarding desktop system operations and procedures; monitors and maintains the performance of connected systems, including those in computer laboratory settings; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the advanced paraprofessional and technical class in the Information Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of specialized technical duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software. Incumbents utilize specialized knowledge of information technology to make decisions and complete assignments. Incumbents in this class frequently interact with users in the course of their duties, providing advanced technical support in resolving equipment and system access problems. Incumbents also perform a wide range of duties related to computer installations, upgrades, maintenance and repairs and often have independent responsibility for overseeing, maintaining and monitoring computer laboratory systems.This class may be distinguished from the lower-level Information Systems Technician class because those classes perform journey level technical duties that emphasize system assembly, installation, configuration, maintenance and repair rather than advanced user support. This class may also be distinguished from higher-level Information Technology classes because incumbents in those classes preponderantly perform professional analytical duties that include system design, development, maintenance and programming. SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Advanced technical methods, procedures, and techniques involved in supporting a local and wide area network, hardware and software application systems. Advanced principles and techniques of user support and customer service. Information technology and local and wide area network industry, trends, practices and procedures. Information technology documentation and data communication standards. Computer operating systems and a variety of computer hardware and software applications. English usage, spelling, grammar, punctuation and arithmetical processes. Ability to: Effectively and efficiently participate in the operation of a computer network operation. Provide prompt and appropriate customer service to system users. Test and interpret network changes to enhance network operations and correct operational faults. Obtain and consolidate user specifications and needs. Perform arithmetical calculations with speed and accuracy. Understand and carry out oral and written directions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Pattern I Experience: Two years equivalent to an Information Systems Technician at YCCD. OR Pattern II Education: Possession of an associate's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing information technology repair duties that included assembling, installing, configuring, maintaining, and repairing new and existing desktop computer, peripheral, and/or other networked system hardware and software. Special Requirements: None Example of Duties: ESSENTIAL DUTIES Provides advanced technical assistance to system users by responding to help requests and troubleshooting desktop computer, peripheral, server, and other network system hardware and software related to hardware, software and peripheral devices; determines the severity of the problem and either resolves the issue(s) or refers the problem(s) to higher-level information technology support staff. Coordinates and provides technical support for one or more academic computer labs; set-up file share security; monitors and evaluates operational processes and provides technical resolution of problems; installs and maintains laboratory computers, peripherals and software applications, including specialized systems to meet departmental and/or ADA requirements. Management and maintenance of GoPrint Software. Installs and configures computer hardware, software, programs and applications; tests and troubleshoots to ensure functional operation. Monitors file server and production servers; resolves system problems or refers appropriately. Monitors computer systems, including servers and network equipment, for response time, problem prevention, performance and resource utilization; monitors and maintains the function of networked components including routers, hubs, bridges and switches; recommends actions to overcome result deviations. Performs routine network support duties such as monitoring or adding applications, users and devices; modifies user profiles, re-sets passwords and performs file maintenance; documents all network changes and revisions. Configures and maintains computer accounts, security groups, profiles and group policies; as assigned, monitors security vulnerability and sets security parameters for labs/workstations and servers; installs security updates and patches. Assists higher-level information technology staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; assists with the physical design of the District's network; recommends microcomputers, software and peripherals to staff; assists in determining communications requirements for new equipment installation. Participates in the planning, development and preparation of technical standards operational procedures and system performance objectives. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Prepares disk images for computer setup and recovery; coordinates regular and disaster recovery tape backup and recovery processes on servers; maintains, tracks and rotates media; stores media appropriately. Explains and demonstrates the use of new hardware/software, peripheral devices, network sharing, data backups, and other system functions; responds to questions regarding software/system purposes, workflow issues and output needs; recommends procedures and helps develop user instructions concerning desktop computer, peripherals, and network procedures such as log-on directions, password maintenance . click apply for full job details

Job Category: Professional/Administrative Position Title: Research Technology Specialist Full Time/Part Time: Full Time Division: Dean of the Faculty Department: Department of Psychological and Brain Sciences Work Arrangement type: On-Site (Hamilton, NY) - expected to work fully at the designated campus/office location. Hiring Wage/Salary Range: $73,500-$76,500 Professional Experience/ Qualifications: Relevant experience in programming or technical support (through coursework, internships, research experience, or professional work). Strong Python skills and the ability to learn new technologies quickly. Experience supporting users with varied levels of technical sophistication. Commitment to ongoing learning and professional development. Preferred Qualifications: Python for research applications (PsychoPy experience a plus). Experience with HTML, CSS, JavaScript. Familiarity with relational databases (e.g., MySQL/MariaDB). Experience with Linux-based systems or willingness to learn basic server administration. Desktop support experience (macOS and Windows). Experience with Qualtrics customization, PsychoPy, REDCap, or Mindware. Familiarity with R or willingness to learn R to provide basic troubleshooting support for student analyses. Prior experience in an academic or research support setting. Education: Bachelor's degree in computer science, psychology, neuroscience, information systems, or another field with strong technical experience; or equivalent combination of education and experience. Offer Determination: When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. Physical Requirements: Responsible for immediately reporting any unsafe conditions to the supervisor and/or Environmental Health and Safety. Benefits: Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page . Department Statement: The Psychological and Brain Sciences Department applies scientific approaches to understanding sensation, motivation, perception, cognition, language, development, personality, psychological disorders, and social behavior. As a collective, we deploy techniques that capture processes at the level of the gene, the cell, the brain, the individual organism, and the group. Accountabilities: The Research Technology Specialist provides integrated technical and research support to the Department of Psychological and Brain Sciences at Colgate University. The position plays a key role in enabling high-quality undergraduate and faculty research through experiment programming, data workflows, systems support, and troubleshooting of research-related hardware and software. The Specialist supports the department's technological infrastructure in ways that directly enhance both teaching and research. The role offers the opportunity to work closely with faculty across cognitive, social, clinical, developmental, and neuroscience subfields. Responsibilities include: Design and program custom software for teaching and research, including developing behavioral experiments using PsychoPy (Python) and related tools. Provide training and support to students and faculty using research software platforms (e.g., Qualtrics, PsychoPy). Provide technical support for specialized laboratory and classroom instruction, ensuring smooth operation of research and teaching related technologies. Serve as a liaison between PBSC and Colgate ITS regarding research related technology needs. Maintain, update, and troubleshoot macOS and Windows hardware and software across labs, classrooms, and offices. Maintain equipment inventory and storage and assist faculty with technology purchases, coordinating with ITS where required by university procurement guidelines. Assist with routine maintenance of departmental servers and internal websites, including updates, backups, and basic configuration, consulting with ITS as appropriate on higher-level security or infrastructure questions. Administer the department's SONA research participation system, including managing user accounts, postings, and data import/export. Support secure data storage, networking, and backup solutions for faculty research workflows. Troubleshoot specialized research tools used by faculty (e.g., REDCap, Mindware) and learn new technologies as needed. Provide basic support for student and faculty use of R for introductory-level data analysis, including troubleshooting script errors, loading data, installing packages, and helping students run simple analyses. Requisition Number: 2025S086Posting Temporary: No Work Schedule: Monday - Friday business hours with potential for occasional remote work. Job Open Date: 12/04/2025 Open Until Filled: Yes EEO Statement: The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of skills and experience, capacity to do the job, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws. Clery Act: CAMPUS CRIME REPORTING AND STATISTICS The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: . Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at .

Category:: Professional Subscribe:: Department:: Watson College of Engineering and Applied Science Locations:: Binghamton, NY Posted:: Jun 17, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 02689 Position ID:: 189235 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: $65,000+ (commensurate with experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: Physical and Virtual Desktop Infrastructure (VDI) Administration Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team Maintain School of Computing Academic computing labs Linux Based Operating System, Physical and Virtual deployments Assist in supporting the Watson College's VDI environment (Watson View). Develop and maintain administrative documentation and provide recommendations for improvements. Data Center Operations Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources Server & Storage System Management Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College Assist with supporting the Watson College virtual server environment (VMware) Assist in management, procurement, inventory, and setup of virtual and physical servers Assist with the management of research storage systems Assist in management of the Watson College's iSCSI Storage environment Ensure a secure computing environment in collaboration with the ITS Information Security Office High-Performance Computing (HPC) Cluster Support Assist with management of cluster user accounts, including creation, removal, and group management Monitor daily cluster operations and coordinate updates and patches to minimize impact Work with faculty to integrate new computing nodes and obtain vendor quotes Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements General Responsibilities Provide backup support during staff absences or emergencies Offer technical assistance to the University Helpdesk for Watson-related issues Work collaboratively and professionally with faculty, staff, and students Recommend and implement improvements to existing procedures and infrastructure Assist with coordinating integration of new employee computer accounts with ITS Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies Troubleshoot AD-related issues in collaboration with ITS Assign user rights and manage secure network resources Requirements: Bachelor's degree (or higher) Experience administering Linux-based and Windows Server-based server environments Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers Proficiency in cybersecurity fundamentals and practices in system administration Familiarity with managing VMware-based virtual environments Familiarity with storage technologies (iSCSI, NAS, SAN) Knowledge of Active Directory management and security best practices Documentation and organizational skills Ability to work independently and collaboratively in a fast-paced academic and research environment Preferred: Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management Experience with high-performance computing cluster administration Scripting experience (Bash, PowerShell, Python, etc.) for automation Experience in a higher education research computing environment Familiarity with Virtual Desktop Infrastructure (VDI) solutions Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: July 7, 2025 . click apply for full job details

he candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned. Service/Incidents requests within the agency's Service Level Agreements. Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources. Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and endpoint management tools. Log and route service requests and incidents in an incident management system. Provide a high level of customer service to end users on a daily basis. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications. Troubleshoot issues related to agency specific applications and web applications. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets. Collaborate with the IT leadership team to test and implement cost effective technology for District. Maintain service level agreements related to Desk Side support Service/Incident requests. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents. Skill Bachelors degree in IT or related field or equivalent experience Providing second-tier support to end users, server, or mainframe apps/hardware Strong Customer Service Skills Expertise in troubleshooting complex software related issues Can demonstrate experience making nontechnical users comfortable with complex technology concepts Knowledge of Microsoft Office Suite Expertise in supporting desktop operating systems (Windows 11 Mac OSX 10.10.X) Diagnosing and resolving end user computer/computer peripherals problems Documenting, tracking, and monitoring end user, server, or hardware problems