Job Title: Client Relationship Manager / Client Service Representative (Futures, Options, and OTC Clearing) - Level III Location: Chicago, IL - Hybrid, mandatory 3 days onsite and 2 days WFH Duration: Contract - 1 role: ASAP-12/31/2026; 1 role: 6 months Pay Range: $48.43 (W2) Job ID: 372425 Notes: Contractor will be responsible for parking fees. About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Client Relationship Manager / Client Service Representative to serve as the primary point of contact for top-tier institutional clients trading Futures & Options and engaging in OTC clearing. The role requires expertise in client support for trade and position management, relationship management, and response to market and product inquiries across the derivatives space. The successful candidate will provide consistent client advocacy and deliver high-quality service that strengthens overall relationships. Responsibilities: Act as subject matter expert for client queries on trades, positions, lifecycle events, commissions, reporting, and product offerings. Serve as the central point of contact, navigating the organization to research and coordinate responses to client queries and escalations. Function as an escalation point for clients and internal teams to drive resolution on critical initiatives. Coordinate outreach regarding last trade dates, especially for physically settled contracts and options expiries, and capture client intentions. Facilitate and track client requests for additional access to the Mercury portal. Maintain frequent dialogue with Marketing to share client concerns and product requests, tracking items in internal databases. Establish regular meetings with priority clients to review metric trends, outstanding issues (OILs), and strategic industry topics with a holistic operational view. Prepare agendas and presentations for client meetings and issue timely call reports and follow-ups. Partner with Client Service Relationship Managers to prioritize and progress priority client OILs, maintain SharePoint updates, and ensure steady advancement of solutions. Promote client self-service via the portal, reduce accommodations, and use eTask/Tableau metrics to identify and lower manual processes. Maintain current client profiles, procedures, and contact information. Required Skills & Qualifications: Strong communication and leadership skills with proven client-facing experience. Ability to operate in a fast-paced environment and manage multiple priorities effectively. Demonstrated ownership and independence in managing tasks and processes with appropriate controls and risk awareness. Proficiency in Microsoft Excel, Word, and PowerPoint. In-depth knowledge of client execution and clearing for futures and derivatives across global markets. Knowledge of industry rules, regulations, and common street-wide business practices. Experience with GMI and systems associated with cleared futures and derivatives. Experience working in a global model with outsourced partners. Strong understanding of the margin process for futures and options. Mindset for innovation and continuous improvement with collaborative problem-solving. Ability to engage a diverse client set to understand current and future needs and to drive positive change. Preferred Skills: Familiarity with SharePoint, Mercury portal administration, eTask, and Tableau metrics. Background in brokerage, clearing operations, collateral, and product lifecycle management. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
04/14/2026
Full time
Job Title: Client Relationship Manager / Client Service Representative (Futures, Options, and OTC Clearing) - Level III Location: Chicago, IL - Hybrid, mandatory 3 days onsite and 2 days WFH Duration: Contract - 1 role: ASAP-12/31/2026; 1 role: 6 months Pay Range: $48.43 (W2) Job ID: 372425 Notes: Contractor will be responsible for parking fees. About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Client Relationship Manager / Client Service Representative to serve as the primary point of contact for top-tier institutional clients trading Futures & Options and engaging in OTC clearing. The role requires expertise in client support for trade and position management, relationship management, and response to market and product inquiries across the derivatives space. The successful candidate will provide consistent client advocacy and deliver high-quality service that strengthens overall relationships. Responsibilities: Act as subject matter expert for client queries on trades, positions, lifecycle events, commissions, reporting, and product offerings. Serve as the central point of contact, navigating the organization to research and coordinate responses to client queries and escalations. Function as an escalation point for clients and internal teams to drive resolution on critical initiatives. Coordinate outreach regarding last trade dates, especially for physically settled contracts and options expiries, and capture client intentions. Facilitate and track client requests for additional access to the Mercury portal. Maintain frequent dialogue with Marketing to share client concerns and product requests, tracking items in internal databases. Establish regular meetings with priority clients to review metric trends, outstanding issues (OILs), and strategic industry topics with a holistic operational view. Prepare agendas and presentations for client meetings and issue timely call reports and follow-ups. Partner with Client Service Relationship Managers to prioritize and progress priority client OILs, maintain SharePoint updates, and ensure steady advancement of solutions. Promote client self-service via the portal, reduce accommodations, and use eTask/Tableau metrics to identify and lower manual processes. Maintain current client profiles, procedures, and contact information. Required Skills & Qualifications: Strong communication and leadership skills with proven client-facing experience. Ability to operate in a fast-paced environment and manage multiple priorities effectively. Demonstrated ownership and independence in managing tasks and processes with appropriate controls and risk awareness. Proficiency in Microsoft Excel, Word, and PowerPoint. In-depth knowledge of client execution and clearing for futures and derivatives across global markets. Knowledge of industry rules, regulations, and common street-wide business practices. Experience with GMI and systems associated with cleared futures and derivatives. Experience working in a global model with outsourced partners. Strong understanding of the margin process for futures and options. Mindset for innovation and continuous improvement with collaborative problem-solving. Ability to engage a diverse client set to understand current and future needs and to drive positive change. Preferred Skills: Familiarity with SharePoint, Mercury portal administration, eTask, and Tableau metrics. Background in brokerage, clearing operations, collateral, and product lifecycle management. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Job Id: 798513 Manual Testing Location: Hybrid, 600 E. Broad St. Richmond, VA 23219. Client: VA DMAS Job Id: 798513 Duration: 03 Months Job Description: ON SITE REQUIRED: 3 days onsite and 2 days remote. Parking is not provided for contractors There are 2 openings for this role. I submittal per opening per vendor. Initial TEAMS/Virtual IVs will be conducted but mgr reserves the option to do a follow up IN PERSON IV if they deem necessary. Local RVA candidates preferred bc of the weekly on site requirements. If not local, must be willing to relocate bf the engagement begins. ABOUT THE ROLE: No Automation testing is required, it is mostly Analysis and Manual Testing. DMAS - Systems Analyst 4/Testing Key Responsibilities Conduct impact analysis for system changes, enhancements, and new module implementations within MMIS/MES. Lead advanced analysis across FAS Member, Claims, and Finance modules; assess business objectives, evaluate system impacts, and define high level solution approaches. Evaluate FAS workflows, identify system gaps, and recommend strategic enhancements to improve automation, accuracy, and compliance. Oversee system development activities, including design reviews, integration testing, defect resolution, and production validation. Serve as a senior technical liaison with vendors, fiscal agents, and cross functional teams to ensure stable, compliant FAS operations. Support FAS upgrades, interface enhancements, configuration changes, and system security improvements. Coordinate cross module alignment to ensure changes in Member, Claims, or Finance workflows do not create downstream system conflicts. Support audit and compliance activities by providing expert insights into FAS processes, data structures, and financial reconciliation workflows. Drive root cause analysis for complex production issues affecting FAS Member, Claims, and Finance modules, and coordinate long term corrective actions. Develop and execute comprehensive Test Strategies, including System Integration Testing (SIT), User Acceptance Testing (UAT), and End to End (E2E) testing for MMIS and MES modules. Perform Agile testing activities, including participating in sprint planning and backlog refinement, designing test cases with development teams, validating user stories, and executing continuous integration testing within each sprint. Test Commercial Off the Shelf (COTS) applications and support data conversion and integration across MES modules and COTS products. Create and support development of Business Test Scenarios, Test Cases, and Test Data; assist with test execution activities. Support ongoing system releases, enhancements, and production defect resolution. Lead and manage defect triage calls with multiple vendors, ensuring accurate defect tracking and timely closure. Communicate UAT progress, results, and metrics to stakeholders; maintain comprehensive historical testing documentation. Monitor schedules, track execution progress, and communicate risks and issues promptly. Collaborate effectively with technical teams, business users, and cross functional groups with minimal supervision. Required Skills and Experience Healthcare Claims Expertise: In depth knowledge of MMIS or similar large scale claims processing systems. Testing Leadership: Ability to coordinate and direct all testing phases in a multi vendor environment. Proven Agile Testing experience, including planning and executing functional, integration, and regression testing within iterative sprint cycles. Technical Skills: Proficiency in Teradata, including writing complex queries. Experience with Mainframe and DB2 testing preferred. Strong experience in data conversion, mapping rules, validation, ETL design, and programming logic. Experience with IBM Cognos or similar reporting tools is preferred. Test Management Tools: Extensive experience with Azure DevOps or comparable tools for planning, tracking, and executing test activities. Defect Management: Strong experience managing UAT and defect triage calls across multiple systems and vendors. Problem Solving: Strong debugging skills and ability to act as a liaison between developers and business users. Excellent organizational and communication skills; ability to meet deadlines with professionalism and customer focus.
04/14/2026
Full time
Job Id: 798513 Manual Testing Location: Hybrid, 600 E. Broad St. Richmond, VA 23219. Client: VA DMAS Job Id: 798513 Duration: 03 Months Job Description: ON SITE REQUIRED: 3 days onsite and 2 days remote. Parking is not provided for contractors There are 2 openings for this role. I submittal per opening per vendor. Initial TEAMS/Virtual IVs will be conducted but mgr reserves the option to do a follow up IN PERSON IV if they deem necessary. Local RVA candidates preferred bc of the weekly on site requirements. If not local, must be willing to relocate bf the engagement begins. ABOUT THE ROLE: No Automation testing is required, it is mostly Analysis and Manual Testing. DMAS - Systems Analyst 4/Testing Key Responsibilities Conduct impact analysis for system changes, enhancements, and new module implementations within MMIS/MES. Lead advanced analysis across FAS Member, Claims, and Finance modules; assess business objectives, evaluate system impacts, and define high level solution approaches. Evaluate FAS workflows, identify system gaps, and recommend strategic enhancements to improve automation, accuracy, and compliance. Oversee system development activities, including design reviews, integration testing, defect resolution, and production validation. Serve as a senior technical liaison with vendors, fiscal agents, and cross functional teams to ensure stable, compliant FAS operations. Support FAS upgrades, interface enhancements, configuration changes, and system security improvements. Coordinate cross module alignment to ensure changes in Member, Claims, or Finance workflows do not create downstream system conflicts. Support audit and compliance activities by providing expert insights into FAS processes, data structures, and financial reconciliation workflows. Drive root cause analysis for complex production issues affecting FAS Member, Claims, and Finance modules, and coordinate long term corrective actions. Develop and execute comprehensive Test Strategies, including System Integration Testing (SIT), User Acceptance Testing (UAT), and End to End (E2E) testing for MMIS and MES modules. Perform Agile testing activities, including participating in sprint planning and backlog refinement, designing test cases with development teams, validating user stories, and executing continuous integration testing within each sprint. Test Commercial Off the Shelf (COTS) applications and support data conversion and integration across MES modules and COTS products. Create and support development of Business Test Scenarios, Test Cases, and Test Data; assist with test execution activities. Support ongoing system releases, enhancements, and production defect resolution. Lead and manage defect triage calls with multiple vendors, ensuring accurate defect tracking and timely closure. Communicate UAT progress, results, and metrics to stakeholders; maintain comprehensive historical testing documentation. Monitor schedules, track execution progress, and communicate risks and issues promptly. Collaborate effectively with technical teams, business users, and cross functional groups with minimal supervision. Required Skills and Experience Healthcare Claims Expertise: In depth knowledge of MMIS or similar large scale claims processing systems. Testing Leadership: Ability to coordinate and direct all testing phases in a multi vendor environment. Proven Agile Testing experience, including planning and executing functional, integration, and regression testing within iterative sprint cycles. Technical Skills: Proficiency in Teradata, including writing complex queries. Experience with Mainframe and DB2 testing preferred. Strong experience in data conversion, mapping rules, validation, ETL design, and programming logic. Experience with IBM Cognos or similar reporting tools is preferred. Test Management Tools: Extensive experience with Azure DevOps or comparable tools for planning, tracking, and executing test activities. Defect Management: Strong experience managing UAT and defect triage calls across multiple systems and vendors. Problem Solving: Strong debugging skills and ability to act as a liaison between developers and business users. Excellent organizational and communication skills; ability to meet deadlines with professionalism and customer focus.
Job Title : Information Technology Mainframe Operator Job location : Downey, CA (Hybrid) Duration : 12+ month contract with possibility for extension Description The Information Technology Mainframe Operator works under the direction of an Information Technology Systems Operations Supervisor who manages and oversees all aspects of work for the IBM mainframe systems. The Information Technology Mainframe Operator starts and stops system tasks, monitors the system consoles for unusual conditions, and works with the system programming and production control staff to ensure the health and normal operation of the systems. The Information Technology Mainframe Operator is also responsible for starting and stopping the major subsystems, such as transaction processing systems, database systems, and the operating system itself. These "restart operations" include performing an orderly shutdown and startup of the system and its workloads when it is required. The Information Technology Mainframe Operator communicates with system programmers, who assist the operator in determining the proper course of action, and with the production control analyst, who works with the operator to make sure that production workloads are completing properly. Skills Required: The Information Technology Mainframe Operator will possess knowledge in decision making; organizational awareness; problem solving; oral communication and writing skills. The following technology skill sets are required to perform in this classification: IBM, Z/OS, CICS, NATURAL/SUPERNAT, IMS, DB2, ADABAS, ACF2, ENTIREX, SMP/E, ASSEMBLER/COBOL/REXX, CA SPOOL, JCL, CONTROL-M, IMS & DB2 BMC Tools, IMS DB/DC, VTAM, TCPIP, NETVIEW, HMC/HOD/IODF, Tivoli, MVM, JES2, ESF, Linux, Unix, p-Series, z-Series, & VTS. Experience Required: This classification must have a minimum of five (5) years of experience as a mainframe operator, with at least two (2) years of that experience in operating and administering IBM System p-Series/z-Series platform. In addition, one (1) year of experience of operating on automation of system monitoring and maintenance procedures and experience in ITM System Monitoring or similar role. Education Required: This classification requires the possession of a bachelor's degree in an IT-related and/or equivalent in mainframe operations field. Additional Information: This position will be a hybrid schedule after the selected candidate completes onsite training consisting of 4 to 8 weeks. This position is also a 24/7 IT enterprise environment, shifts include morning, swing and graveyard - selected candidate must be willing to accept different shifts. Morning Shift: 6:00am to 2:30pm Swing Shift: 2:00pm to 10:30pm Grave Shift: 10:00pm to 6:30am (Next Day)
04/14/2026
Full time
Job Title : Information Technology Mainframe Operator Job location : Downey, CA (Hybrid) Duration : 12+ month contract with possibility for extension Description The Information Technology Mainframe Operator works under the direction of an Information Technology Systems Operations Supervisor who manages and oversees all aspects of work for the IBM mainframe systems. The Information Technology Mainframe Operator starts and stops system tasks, monitors the system consoles for unusual conditions, and works with the system programming and production control staff to ensure the health and normal operation of the systems. The Information Technology Mainframe Operator is also responsible for starting and stopping the major subsystems, such as transaction processing systems, database systems, and the operating system itself. These "restart operations" include performing an orderly shutdown and startup of the system and its workloads when it is required. The Information Technology Mainframe Operator communicates with system programmers, who assist the operator in determining the proper course of action, and with the production control analyst, who works with the operator to make sure that production workloads are completing properly. Skills Required: The Information Technology Mainframe Operator will possess knowledge in decision making; organizational awareness; problem solving; oral communication and writing skills. The following technology skill sets are required to perform in this classification: IBM, Z/OS, CICS, NATURAL/SUPERNAT, IMS, DB2, ADABAS, ACF2, ENTIREX, SMP/E, ASSEMBLER/COBOL/REXX, CA SPOOL, JCL, CONTROL-M, IMS & DB2 BMC Tools, IMS DB/DC, VTAM, TCPIP, NETVIEW, HMC/HOD/IODF, Tivoli, MVM, JES2, ESF, Linux, Unix, p-Series, z-Series, & VTS. Experience Required: This classification must have a minimum of five (5) years of experience as a mainframe operator, with at least two (2) years of that experience in operating and administering IBM System p-Series/z-Series platform. In addition, one (1) year of experience of operating on automation of system monitoring and maintenance procedures and experience in ITM System Monitoring or similar role. Education Required: This classification requires the possession of a bachelor's degree in an IT-related and/or equivalent in mainframe operations field. Additional Information: This position will be a hybrid schedule after the selected candidate completes onsite training consisting of 4 to 8 weeks. This position is also a 24/7 IT enterprise environment, shifts include morning, swing and graveyard - selected candidate must be willing to accept different shifts. Morning Shift: 6:00am to 2:30pm Swing Shift: 2:00pm to 10:30pm Grave Shift: 10:00pm to 6:30am (Next Day)
Target client bill rate /hr Target conversion salary K + 10% IC bonus. For senior level candidate (8+ years) if identified target conversion salary K + 15% IC bonus. -Local candidates are highly preferred, Onsite at least 1 days/week in Worcester, MA; target local hybrid candidates first -Candidates must be US Citizen / Green Card holder, no sponsorship for employment -Focus on P&C industry experience, hands on development (SQL + Python) -Strong experience in data architecture, data modeling, database design across transactional and analytical systems Job Title: Azure Data Architect (Hybrid Role) Position Overview/Summary: The Azure Data Architect plays a critical role in defining, governing, and evolving the enterprise data architecture that enables trusted, scalable, and high performing data solutions across the organization. Operating within both cloud native and legacy environments, this role provides advanced technical leadership in data architecture, data modeling, and database management to support analytics, operational systems, and strategic initiatives. The Azure Data Architect ensures that data assets are well designed, secure, interoperable, and aligned with business and technology strategy. Working closely with business stakeholders, solution architects, data engineering teams, and platform owners, this role translates complex business requirements into technical components, evaluates and recommends architectural patterns; and guides the adoption of modern data technologies and standards. This role is responsible for researching and experimenting with emerging data platforms, defining data integration and governance frameworks, ensuring data quality and consistency, and supporting both legacy systems and modern cloud ecosystems. Success requires strong end to end architectural thinking, the ability to analyze and design scalable solutions under evolving constraints, influence across cross functional teams, and clearly communicate complex architectural concepts to both technical and non technical audiences. Responsibilities/Essential Functions: • Accountable for data architecture delivery at the project and domain level; consults with and collaborates with business stakeholders, solution architects, and engineering teams. • Gather, analyze, and validate business and technical data requirements; translate requirements into conceptual, logical, and physical data models with ownership and authority. • Design and maintain enterprise data models, database schemas, and message models supporting transactional systems, ODS, data warehouses, and analytics platforms. • Ensure data architecture and designs conform to enterprise reference architecture, data standards, naming conventions, and compliance rules. • Define and maintain data integration architectures, patterns, and roadmaps aligned to enterprise data and integration strategy. • Provide technical leadership for ETL and data integration design and development across Azure Data Factory, Synapse, and Informatica. • Author and maintain source to target mappings, transformation logic, business rules, and data integration documentation. • Partner with business and product owners to define KPIs, metric logic, and shared metric catalogs; ensure consistent interpretation and use across analytics and reporting. • Create and maintain curated analytics datasets and semantic models (SQL views, tables, BI models) to support dashboards and self service reporting. • Perform data profiling, reconciliation, and validation using SQL and Python to ensure data accuracy, completeness, and consistency across systems. • Define data validation rules and test scenarios; support QA, UAT, and production readiness activities. • Participate in data governance processes, including metadata management, lineage documentation, certified datasets, and reduction of redundant data assets. • Develop and maintain processes for capturing and managing metadata across operational, integration, and analytical platforms. • Collaborate with application, infrastructure, and integration teams to ensure end to end information flow across systems and platforms. • Lead or participate in architecture design sessions and architecture reviews; identify risks and recommend mitigation strategies. • Provide technical coaching and mentoring to data engineers, data analysts, and junior architects; promote modeling and integration best practices. • Support project planning, estimation, and delivery activities; contribute to technical designs and implementation approaches. • Proactively research and apply modern data architecture patterns, cloud best practices, and emerging technologies to improve scalability and performance. Key Measures of Success: At an intermediate level, delivers the following items: Erwin data models Conceptual, Logical and Physical. Technical Approach and Design Documentation. Data Context and Flow Diagrams. Data Engineering Pipelines. Data mapping logic, rules and transformation logic, and business rules. Data Migration and Integrations. REQUIRED SKILLS, EXPERIENCE & KNOWLEDGE • Property and Casualty Insurance Industry Experience. • Strong experience in data architecture, data modeling, and database design across transactional and analytical systems. • Hands on experience with Microsoft Azure data services (ADF, Synapse, ADLS, Azure SQL). • Advanced SQL skills; working knowledge of Python for data validation, automation, and data processing. • Experience designing and supporting ETL/data integration architectures, including legacy platforms such as Informatica. • Understanding of enterprise data governance, metadata, lineage, and data quality concepts. • Ability to translate complex business requirements into scalable, governed data solutions. • Strong written and verbal communication skills; ability to communicate architectural concepts to both technical and business audiences. NICE TO HAVE • Experience with Power BI semantic models, Microsoft Fabric, or Purview / metadata tools. • Familiarity with Delta Lake, Parquet, Spark/PySpark, and lakehouse architectures. • CI/CD experience using Azure DevOps. • Knowledge of event streaming, API integrations, or data quality automation frameworks. Experience: • Degree in business management, computer science, computer engineering, electrical engineering, system analysis or a related field of study • 6-8 years of overall Information systems, services / consulting experience of which the recent 5+ years in data architecture and data related fields.
04/14/2026
Full time
Target client bill rate /hr Target conversion salary K + 10% IC bonus. For senior level candidate (8+ years) if identified target conversion salary K + 15% IC bonus. -Local candidates are highly preferred, Onsite at least 1 days/week in Worcester, MA; target local hybrid candidates first -Candidates must be US Citizen / Green Card holder, no sponsorship for employment -Focus on P&C industry experience, hands on development (SQL + Python) -Strong experience in data architecture, data modeling, database design across transactional and analytical systems Job Title: Azure Data Architect (Hybrid Role) Position Overview/Summary: The Azure Data Architect plays a critical role in defining, governing, and evolving the enterprise data architecture that enables trusted, scalable, and high performing data solutions across the organization. Operating within both cloud native and legacy environments, this role provides advanced technical leadership in data architecture, data modeling, and database management to support analytics, operational systems, and strategic initiatives. The Azure Data Architect ensures that data assets are well designed, secure, interoperable, and aligned with business and technology strategy. Working closely with business stakeholders, solution architects, data engineering teams, and platform owners, this role translates complex business requirements into technical components, evaluates and recommends architectural patterns; and guides the adoption of modern data technologies and standards. This role is responsible for researching and experimenting with emerging data platforms, defining data integration and governance frameworks, ensuring data quality and consistency, and supporting both legacy systems and modern cloud ecosystems. Success requires strong end to end architectural thinking, the ability to analyze and design scalable solutions under evolving constraints, influence across cross functional teams, and clearly communicate complex architectural concepts to both technical and non technical audiences. Responsibilities/Essential Functions: • Accountable for data architecture delivery at the project and domain level; consults with and collaborates with business stakeholders, solution architects, and engineering teams. • Gather, analyze, and validate business and technical data requirements; translate requirements into conceptual, logical, and physical data models with ownership and authority. • Design and maintain enterprise data models, database schemas, and message models supporting transactional systems, ODS, data warehouses, and analytics platforms. • Ensure data architecture and designs conform to enterprise reference architecture, data standards, naming conventions, and compliance rules. • Define and maintain data integration architectures, patterns, and roadmaps aligned to enterprise data and integration strategy. • Provide technical leadership for ETL and data integration design and development across Azure Data Factory, Synapse, and Informatica. • Author and maintain source to target mappings, transformation logic, business rules, and data integration documentation. • Partner with business and product owners to define KPIs, metric logic, and shared metric catalogs; ensure consistent interpretation and use across analytics and reporting. • Create and maintain curated analytics datasets and semantic models (SQL views, tables, BI models) to support dashboards and self service reporting. • Perform data profiling, reconciliation, and validation using SQL and Python to ensure data accuracy, completeness, and consistency across systems. • Define data validation rules and test scenarios; support QA, UAT, and production readiness activities. • Participate in data governance processes, including metadata management, lineage documentation, certified datasets, and reduction of redundant data assets. • Develop and maintain processes for capturing and managing metadata across operational, integration, and analytical platforms. • Collaborate with application, infrastructure, and integration teams to ensure end to end information flow across systems and platforms. • Lead or participate in architecture design sessions and architecture reviews; identify risks and recommend mitigation strategies. • Provide technical coaching and mentoring to data engineers, data analysts, and junior architects; promote modeling and integration best practices. • Support project planning, estimation, and delivery activities; contribute to technical designs and implementation approaches. • Proactively research and apply modern data architecture patterns, cloud best practices, and emerging technologies to improve scalability and performance. Key Measures of Success: At an intermediate level, delivers the following items: Erwin data models Conceptual, Logical and Physical. Technical Approach and Design Documentation. Data Context and Flow Diagrams. Data Engineering Pipelines. Data mapping logic, rules and transformation logic, and business rules. Data Migration and Integrations. REQUIRED SKILLS, EXPERIENCE & KNOWLEDGE • Property and Casualty Insurance Industry Experience. • Strong experience in data architecture, data modeling, and database design across transactional and analytical systems. • Hands on experience with Microsoft Azure data services (ADF, Synapse, ADLS, Azure SQL). • Advanced SQL skills; working knowledge of Python for data validation, automation, and data processing. • Experience designing and supporting ETL/data integration architectures, including legacy platforms such as Informatica. • Understanding of enterprise data governance, metadata, lineage, and data quality concepts. • Ability to translate complex business requirements into scalable, governed data solutions. • Strong written and verbal communication skills; ability to communicate architectural concepts to both technical and business audiences. NICE TO HAVE • Experience with Power BI semantic models, Microsoft Fabric, or Purview / metadata tools. • Familiarity with Delta Lake, Parquet, Spark/PySpark, and lakehouse architectures. • CI/CD experience using Azure DevOps. • Knowledge of event streaming, API integrations, or data quality automation frameworks. Experience: • Degree in business management, computer science, computer engineering, electrical engineering, system analysis or a related field of study • 6-8 years of overall Information systems, services / consulting experience of which the recent 5+ years in data architecture and data related fields.
Immediate need for a talented Business Analyst . This is a 03+months contract opportunity with long-term potential and is located in Philadelphia, PA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-11463 Pay Range: $38/hr - $42/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Develop policy enforcement requirements based on medical and claim payment policy criteria. Types of enforcement include but are not limited to claim system, prior authorization, desk level procedures, and post-payment review. Collaborate with internal business colleagues within the department to gain an understanding of policy criteria, and medical coding rules, to assess systems capabilities. Collaborate with other departments and external vendors to ensure the accurate implementation of policies according to business requirements. Identify policies that require manual review of policy criteria when systematic enforcement is not an option or not recommended. Provide timely documented feedback on issues identified at the system level and execute escalation procedures, including corrective action plans, as applicable. Provide quality assurance through development and review of claims data utilization reports to ensure assigned policies are enforced according to business requirements. Provide review and resolution of claims incidents resulting from policy set-up issues. Follow-through until all impacted claims are identified and adjusted and provide proper reporting. Perform root cause analysis to determine source of policy set-up issues. Perform User Acceptance Testing in collaboration with external vendor. Provides input to regulatory and other oversight teams regarding adherence to compliance requirements (e.g. CMS, BlueCard processing rules, Product Rules, denial messaging, member/provider liability). Interact with all levels of associates and management within the Company and with outside contractors, consultants and other organizations. Performs additional related duties as assigned. Key Requirements and Technology Experience: Bachelor's degree in relevant discipline or equivalent work experience. Current coding certification (CCS, CPC, RHIA, RHIT) desirable but not required Minimum of five years related Claims, Operations or Business Requirement Development experience. Must be able to work independently, prioritize workload, meet deadlines, and to assess the criticality of issues. Effective time management, shown through the ability to prioritize deliverables and communicate realistic timeframes for resolution. Strong problem-solving skills, with a key attention to detail. Solid written and verbal communication skills. Proven competency with various business tools, such as Microsoft Excel, Word, PowerPoint, SharePoint, and Teams. Working knowledge of the organization, business processes, and claims end to end process. Our client is a leading Health Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here .
04/14/2026
Full time
Immediate need for a talented Business Analyst . This is a 03+months contract opportunity with long-term potential and is located in Philadelphia, PA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-11463 Pay Range: $38/hr - $42/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Develop policy enforcement requirements based on medical and claim payment policy criteria. Types of enforcement include but are not limited to claim system, prior authorization, desk level procedures, and post-payment review. Collaborate with internal business colleagues within the department to gain an understanding of policy criteria, and medical coding rules, to assess systems capabilities. Collaborate with other departments and external vendors to ensure the accurate implementation of policies according to business requirements. Identify policies that require manual review of policy criteria when systematic enforcement is not an option or not recommended. Provide timely documented feedback on issues identified at the system level and execute escalation procedures, including corrective action plans, as applicable. Provide quality assurance through development and review of claims data utilization reports to ensure assigned policies are enforced according to business requirements. Provide review and resolution of claims incidents resulting from policy set-up issues. Follow-through until all impacted claims are identified and adjusted and provide proper reporting. Perform root cause analysis to determine source of policy set-up issues. Perform User Acceptance Testing in collaboration with external vendor. Provides input to regulatory and other oversight teams regarding adherence to compliance requirements (e.g. CMS, BlueCard processing rules, Product Rules, denial messaging, member/provider liability). Interact with all levels of associates and management within the Company and with outside contractors, consultants and other organizations. Performs additional related duties as assigned. Key Requirements and Technology Experience: Bachelor's degree in relevant discipline or equivalent work experience. Current coding certification (CCS, CPC, RHIA, RHIT) desirable but not required Minimum of five years related Claims, Operations or Business Requirement Development experience. Must be able to work independently, prioritize workload, meet deadlines, and to assess the criticality of issues. Effective time management, shown through the ability to prioritize deliverables and communicate realistic timeframes for resolution. Strong problem-solving skills, with a key attention to detail. Solid written and verbal communication skills. Proven competency with various business tools, such as Microsoft Excel, Word, PowerPoint, SharePoint, and Teams. Working knowledge of the organization, business processes, and claims end to end process. Our client is a leading Health Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here .
Date Posted: 04/07/2026 Hiring Organization: Rose International Position Number: 499449 Industry: Government/Staffing Job Title: System Analyst Testing Job Location: Richmond, VA, USA, 23219 Work Model: Hybrid Work Model Details : 3 days onsite and 2 days remote Shift : General Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 2 Min Hourly Rate ($): 60.00 Max Hourly Rate ($): 65.00 Must Have Skills/Attributes: Agile, Manual Testing, MMIS, UAT Experience Desired: Experience with Mainframe Testing (7 yrs) C2C is not available Job Description Only qualified System Analyst /Testing candidates located near the Richmond, VA area will be considered due to the role requiring an onsite presence Required Skills: • Experience with Large-Scale Claims Processing Software (MMIS or similar) (5 Years) • Proven Agile Testing Experience (10 Years) • Experience with (Manual) Test Scenario Development (10 Years) • Manual Test Case Creation and Test Data Preparation (10 Years) • Test Case Execution and Defect Tracking (10 Years) • Proficiency in Teradata, including writing complex queries • Strong experience in data conversion, mapping rules, validation, ETL design, and programming logic • Metrics Reporting and Test Summary Documentation (10 Years) • Experience with Coordination of SIT, UAT, and End-to-End Testing Activities (12 Years) • Experience with Azure DevOps or Similar Test Management Tools (5 Years) • Strong Debugging and Problem-Solving Skills (11 Years) • Experience in Managing Defect Triage Calls Across Multiple Vendors (10 Years) • Excellent organizational and communication skills; ability to meet deadlines with professionalism and customer focus (10 Years) Desired Skills: • Experience with Mainframe Testing (7 Years) • Experience with IBM Cognos or similar reporting tools is preferred About the Job : No Automation testing is required, it is mostly Analysis and Manual Testing. We are seeking a highly skilled Systems Analyst with strong technical and analytical expertise in healthcare claims processing and comprehensive knowledge of data across all functional areas of the Medicaid Management Information System (MMIS) or a similar large-scale claims processing system. Responsibilities: • Conduct impact analysis for system changes, enhancements, and new module implementations within MMIS/MES. • Lead advanced analysis across FAS Member, Claims, and Finance modules; assess business objectives, evaluate system impacts, and define high level solution approaches. • Evaluate FAS workflows, identify system gaps, and recommend strategic enhancements to improve automation, accuracy, and compliance. • Oversee system development activities, including design reviews, integration testing, defect resolution, and production validation. • Serve as a senior technical liaison with vendors, fiscal agents, and cross functional teams to ensure stable, compliant FAS operations. • Support FAS upgrades, interface enhancements, configuration changes, and system security improvements. • Coordinate cross module alignment to ensure changes in Member, Claims, or Finance workflows do not create downstream system conflicts. • Support audit and compliance activities by providing expert insights into FAS processes, data structures, and financial reconciliation workflows. • Drive root cause analysis for complex production issues affecting FAS Member, Claims, and Finance modules, and coordinate long term corrective actions. • Develop and execute comprehensive Test Strategies, including System Integration Testing (SIT), User Acceptance Testing (UAT), and End to End (E2E) testing for MMIS and MES modules. • Perform Agile testing activities, including participating in sprint planning and backlog refinement, designing test cases with development teams, validating user stories, and executing continuous integration testing within each sprint. • Test Commercial Off the Shelf (COTS) applications and support data conversion and integration across MES modules and COTS products. • Create and support development of Business Test Scenarios, Test Cases, and Test Data; assist with test execution activities. • Support ongoing system releases, enhancements, and production defect resolution. • Lead and manage defect triage calls with multiple vendors, ensuring accurate defect tracking and timely closure. • Communicate UAT progress, results, and metrics to stakeholders; maintain comprehensive historical testing documentation. • Monitor schedules, track execution progress, and communicate risks and issues promptly. • Collaborate effectively with technical teams, business users, and cross functional groups with minimal supervision. Hybrid (3 days onsite and 2 days remote). Parking is not provided for contractors. Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. Rose International has an official agreement (ID ), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
04/14/2026
Full time
Date Posted: 04/07/2026 Hiring Organization: Rose International Position Number: 499449 Industry: Government/Staffing Job Title: System Analyst Testing Job Location: Richmond, VA, USA, 23219 Work Model: Hybrid Work Model Details : 3 days onsite and 2 days remote Shift : General Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 2 Min Hourly Rate ($): 60.00 Max Hourly Rate ($): 65.00 Must Have Skills/Attributes: Agile, Manual Testing, MMIS, UAT Experience Desired: Experience with Mainframe Testing (7 yrs) C2C is not available Job Description Only qualified System Analyst /Testing candidates located near the Richmond, VA area will be considered due to the role requiring an onsite presence Required Skills: • Experience with Large-Scale Claims Processing Software (MMIS or similar) (5 Years) • Proven Agile Testing Experience (10 Years) • Experience with (Manual) Test Scenario Development (10 Years) • Manual Test Case Creation and Test Data Preparation (10 Years) • Test Case Execution and Defect Tracking (10 Years) • Proficiency in Teradata, including writing complex queries • Strong experience in data conversion, mapping rules, validation, ETL design, and programming logic • Metrics Reporting and Test Summary Documentation (10 Years) • Experience with Coordination of SIT, UAT, and End-to-End Testing Activities (12 Years) • Experience with Azure DevOps or Similar Test Management Tools (5 Years) • Strong Debugging and Problem-Solving Skills (11 Years) • Experience in Managing Defect Triage Calls Across Multiple Vendors (10 Years) • Excellent organizational and communication skills; ability to meet deadlines with professionalism and customer focus (10 Years) Desired Skills: • Experience with Mainframe Testing (7 Years) • Experience with IBM Cognos or similar reporting tools is preferred About the Job : No Automation testing is required, it is mostly Analysis and Manual Testing. We are seeking a highly skilled Systems Analyst with strong technical and analytical expertise in healthcare claims processing and comprehensive knowledge of data across all functional areas of the Medicaid Management Information System (MMIS) or a similar large-scale claims processing system. Responsibilities: • Conduct impact analysis for system changes, enhancements, and new module implementations within MMIS/MES. • Lead advanced analysis across FAS Member, Claims, and Finance modules; assess business objectives, evaluate system impacts, and define high level solution approaches. • Evaluate FAS workflows, identify system gaps, and recommend strategic enhancements to improve automation, accuracy, and compliance. • Oversee system development activities, including design reviews, integration testing, defect resolution, and production validation. • Serve as a senior technical liaison with vendors, fiscal agents, and cross functional teams to ensure stable, compliant FAS operations. • Support FAS upgrades, interface enhancements, configuration changes, and system security improvements. • Coordinate cross module alignment to ensure changes in Member, Claims, or Finance workflows do not create downstream system conflicts. • Support audit and compliance activities by providing expert insights into FAS processes, data structures, and financial reconciliation workflows. • Drive root cause analysis for complex production issues affecting FAS Member, Claims, and Finance modules, and coordinate long term corrective actions. • Develop and execute comprehensive Test Strategies, including System Integration Testing (SIT), User Acceptance Testing (UAT), and End to End (E2E) testing for MMIS and MES modules. • Perform Agile testing activities, including participating in sprint planning and backlog refinement, designing test cases with development teams, validating user stories, and executing continuous integration testing within each sprint. • Test Commercial Off the Shelf (COTS) applications and support data conversion and integration across MES modules and COTS products. • Create and support development of Business Test Scenarios, Test Cases, and Test Data; assist with test execution activities. • Support ongoing system releases, enhancements, and production defect resolution. • Lead and manage defect triage calls with multiple vendors, ensuring accurate defect tracking and timely closure. • Communicate UAT progress, results, and metrics to stakeholders; maintain comprehensive historical testing documentation. • Monitor schedules, track execution progress, and communicate risks and issues promptly. • Collaborate effectively with technical teams, business users, and cross functional groups with minimal supervision. Hybrid (3 days onsite and 2 days remote). Parking is not provided for contractors. Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. Rose International has an official agreement (ID ), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
Job ID: (798769) Electronic Data Interchange (EDI) Interface Systems Analyst Location: Richmond, VA Duration: 12 Months Client: DMAS Hybrid work schedule, the selected resource has to be Onsite 3 days in a week. Local Richmond candidates preferred. ABOUT THE ROLE: The Electronic Data Interchange (EDI) Interface Systems Analyst will play a key role in coordinating with multiple Medicaid Enterprise System (MES) vendors on managing the exchange of all electronic data and interfaces to support that. Data exchanges will include file transfers and real-time and near real time data exchanges. The position will analyse data structures, provide guidance on data mapping, review and develop configurations and coding developed for managing the exchanges between various MES Modules Trading Partners. The position will support Interface Testing and End-to-End Testing as well. This position requires strong coordination skills, a solid understanding of SFTP/HTTPS protocols, batch file processing, DevOps practices, EDI standards, the SDLC process, and Agile methodology. The Analyst must be able to work independently while collaborating effectively with both technical and business teams. Responsibilities: Work closely with Business and Technical teams to understand requirements, design elements, and changes impacting the MMIS and MES modules. The position will analyze data structures, provide guidance on data mapping. The position will review configurations and coding developed for managing the exchanges between various MES Modules Trading Partners. Understanding of interface workflows, file transfers (SFTP/HTTPS), and system integration points. The Analyst will develop test plans and test cases and work closely with DMAS external vendors to set up and execute interface testing, Trading Partner Testing and End to End Testing activities. Coordinate, direct, and execute Interface testing, Trading Partner Testing and End-to-End Testing across multiple systems and vendors. Develop comprehensive test plans, test cases, and test data to validate software changes. Monitor schedules, track execution progress, and communicate risks or issues promptly. Lead defect triage calls involving multiple vendors and ensure defects are tracked to closure efficiently. Serve as a liaison between DMAS Vendors, Business users and DMAS MES Module vendors to troubleshoot and resolve escalated issues. Perform Interface Testing and verify integration behaviors across file transfers Prepare and deliver test results, execution metrics, and summary reports to DMAS Leadership. Escalate issues appropriately and ensure proper documentation and tracking through resolution. Maintain high levels of professionalism, integrity, customer service, and accountability in all assigned tasks. Good understanding of EDI transactions Demonstrated ability to lead defect management and triage sessions across multiple teams and vendors. Strong communication skills, with the ability to report progress, summarize test outcomes, and interact effectively with diverse stakeholder groups. Ability to manage deadlines, maintain organization, and work independently with minimal supervision.
04/14/2026
Full time
Job ID: (798769) Electronic Data Interchange (EDI) Interface Systems Analyst Location: Richmond, VA Duration: 12 Months Client: DMAS Hybrid work schedule, the selected resource has to be Onsite 3 days in a week. Local Richmond candidates preferred. ABOUT THE ROLE: The Electronic Data Interchange (EDI) Interface Systems Analyst will play a key role in coordinating with multiple Medicaid Enterprise System (MES) vendors on managing the exchange of all electronic data and interfaces to support that. Data exchanges will include file transfers and real-time and near real time data exchanges. The position will analyse data structures, provide guidance on data mapping, review and develop configurations and coding developed for managing the exchanges between various MES Modules Trading Partners. The position will support Interface Testing and End-to-End Testing as well. This position requires strong coordination skills, a solid understanding of SFTP/HTTPS protocols, batch file processing, DevOps practices, EDI standards, the SDLC process, and Agile methodology. The Analyst must be able to work independently while collaborating effectively with both technical and business teams. Responsibilities: Work closely with Business and Technical teams to understand requirements, design elements, and changes impacting the MMIS and MES modules. The position will analyze data structures, provide guidance on data mapping. The position will review configurations and coding developed for managing the exchanges between various MES Modules Trading Partners. Understanding of interface workflows, file transfers (SFTP/HTTPS), and system integration points. The Analyst will develop test plans and test cases and work closely with DMAS external vendors to set up and execute interface testing, Trading Partner Testing and End to End Testing activities. Coordinate, direct, and execute Interface testing, Trading Partner Testing and End-to-End Testing across multiple systems and vendors. Develop comprehensive test plans, test cases, and test data to validate software changes. Monitor schedules, track execution progress, and communicate risks or issues promptly. Lead defect triage calls involving multiple vendors and ensure defects are tracked to closure efficiently. Serve as a liaison between DMAS Vendors, Business users and DMAS MES Module vendors to troubleshoot and resolve escalated issues. Perform Interface Testing and verify integration behaviors across file transfers Prepare and deliver test results, execution metrics, and summary reports to DMAS Leadership. Escalate issues appropriately and ensure proper documentation and tracking through resolution. Maintain high levels of professionalism, integrity, customer service, and accountability in all assigned tasks. Good understanding of EDI transactions Demonstrated ability to lead defect management and triage sessions across multiple teams and vendors. Strong communication skills, with the ability to report progress, summarize test outcomes, and interact effectively with diverse stakeholder groups. Ability to manage deadlines, maintain organization, and work independently with minimal supervision.
Job Summary Work Location: Northbrook, IL Hybrid Schedule: 3 days onsite, 2 days remote We are seeking a highly motivated and experienced Senior IT Internal Controls Analyst to grow Medline's IT Internal Controls program. This person will play a key role in ensuring our IT systems and processes comply with regulations and industry best practices. A successful candidate will have experience designing, documenting, testing, and remediating IT internal controls for large public companies. Job Description MAJOR RESPONSIBILITIES Support all aspects of IT compliance with internal control requirements, including designing, implementing, documenting, and testing IT controls and processes. Collaborate with IT, finance, and other cross-functional teams to identify and document key IT controls and processes that are subject to compliance. Create and maintain IT controls environment documentation (e.g., process flows, narratives, control matrices, role security matrices, etc.) by conducting walkthroughs, identifying relevant information, and documenting key details. Assess the impact of new business initiatives, system implementations, and IT policy changes on the IT internal controls environment. Provide guidance and training to support compliance. Conduct regular assessments and audits of IT internal controls to ensure compliance with requirements and identify any potential compliance risks or issues. Identify control gaps, evaluate risk, and develop corrective action plans to address deficiencies, enabling sustainable control processes. Develop and implement IT compliance policies, procedures, and guidelines to ensure adherence to regulations and industry standards. Support the timely delivery of necessary documentation and evidence to internal and external auditors. Support the selection, configuration, and adoption of GRC tools to facilitate IT internal controls initiatives. Execute or facilitate the execution of IT internal controls activities, where applicable. Suggest efficiencies and continuous improvement opportunities related to the IT internal controls program. Provide training on IT internal controls, as needed. Collaborate with cross-functional teams to develop, implement, and remediate IT internal controls. Monitor and report on control effectiveness and other program key performance indicators via metrics and dashboards. Stay current on changes to the IT internal controls regulatory environment and their impact to Medline. MINIMUM JOB REQUIREMENTS Education Bachelor's degree in Information Technology, Information Security, Computer Science, Business, Accounting, or related field. Certification / Licensure None required. Work Experience At least 3 years of experience in IT internal controls, external audit, internal audit, or a related role. Knowledge / Skills / Abilities Experience designing, implementing, and/or testing IT general controls (i.e., SDLC, change management, access management, and interfaces/integrations). Familiarity with using modern GRC tools to effectively manage IT internal control execution and testing In-depth understanding of IT General Controls (i.e., Change Management, Access, IT Operations), SDLC, and application controls Knowledge of SOX audit scoping, testing, and sampling methodologies Experience developing and maintaining IT internal control documentation (e.g., risk control matrices, narratives, process flow diagrams, etc.) Familiarity with SOC 1 report reviews and documenting complementary user entity controls Knowledgeable on managing and mitigating segregation of duties violations Strong written and verbal skills, including a demonstrated ability to translate complex or technical information into concepts that are easily understood Strong analytical, problem solving, and critical thinking skills, including the ability to anticipate issues and to design appropriate solutions Detail and deadline oriented, with the ability to tackle multiple tasks and priorities simultaneously Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Visio) PREFERRED JOB REQUIREMENTS Certification / Licensure CISA, CISSP, CIA, CPA, CRISC, or CISM Work Experience Experience designing SAP controls Experience using AuditBoard SOXHUB module Experience configuring and deploying modern GRC tools Experience auditing or consulting for a Big 4 firm Advanced skills in Excel and data analytical tools. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
04/14/2026
Full time
Job Summary Work Location: Northbrook, IL Hybrid Schedule: 3 days onsite, 2 days remote We are seeking a highly motivated and experienced Senior IT Internal Controls Analyst to grow Medline's IT Internal Controls program. This person will play a key role in ensuring our IT systems and processes comply with regulations and industry best practices. A successful candidate will have experience designing, documenting, testing, and remediating IT internal controls for large public companies. Job Description MAJOR RESPONSIBILITIES Support all aspects of IT compliance with internal control requirements, including designing, implementing, documenting, and testing IT controls and processes. Collaborate with IT, finance, and other cross-functional teams to identify and document key IT controls and processes that are subject to compliance. Create and maintain IT controls environment documentation (e.g., process flows, narratives, control matrices, role security matrices, etc.) by conducting walkthroughs, identifying relevant information, and documenting key details. Assess the impact of new business initiatives, system implementations, and IT policy changes on the IT internal controls environment. Provide guidance and training to support compliance. Conduct regular assessments and audits of IT internal controls to ensure compliance with requirements and identify any potential compliance risks or issues. Identify control gaps, evaluate risk, and develop corrective action plans to address deficiencies, enabling sustainable control processes. Develop and implement IT compliance policies, procedures, and guidelines to ensure adherence to regulations and industry standards. Support the timely delivery of necessary documentation and evidence to internal and external auditors. Support the selection, configuration, and adoption of GRC tools to facilitate IT internal controls initiatives. Execute or facilitate the execution of IT internal controls activities, where applicable. Suggest efficiencies and continuous improvement opportunities related to the IT internal controls program. Provide training on IT internal controls, as needed. Collaborate with cross-functional teams to develop, implement, and remediate IT internal controls. Monitor and report on control effectiveness and other program key performance indicators via metrics and dashboards. Stay current on changes to the IT internal controls regulatory environment and their impact to Medline. MINIMUM JOB REQUIREMENTS Education Bachelor's degree in Information Technology, Information Security, Computer Science, Business, Accounting, or related field. Certification / Licensure None required. Work Experience At least 3 years of experience in IT internal controls, external audit, internal audit, or a related role. Knowledge / Skills / Abilities Experience designing, implementing, and/or testing IT general controls (i.e., SDLC, change management, access management, and interfaces/integrations). Familiarity with using modern GRC tools to effectively manage IT internal control execution and testing In-depth understanding of IT General Controls (i.e., Change Management, Access, IT Operations), SDLC, and application controls Knowledge of SOX audit scoping, testing, and sampling methodologies Experience developing and maintaining IT internal control documentation (e.g., risk control matrices, narratives, process flow diagrams, etc.) Familiarity with SOC 1 report reviews and documenting complementary user entity controls Knowledgeable on managing and mitigating segregation of duties violations Strong written and verbal skills, including a demonstrated ability to translate complex or technical information into concepts that are easily understood Strong analytical, problem solving, and critical thinking skills, including the ability to anticipate issues and to design appropriate solutions Detail and deadline oriented, with the ability to tackle multiple tasks and priorities simultaneously Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Visio) PREFERRED JOB REQUIREMENTS Certification / Licensure CISA, CISSP, CIA, CPA, CRISC, or CISM Work Experience Experience designing SAP controls Experience using AuditBoard SOXHUB module Experience configuring and deploying modern GRC tools Experience auditing or consulting for a Big 4 firm Advanced skills in Excel and data analytical tools. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Business Performance Analyst, Expert Oakland, CA 8 Months Payrate: $65/hr CANDIDATES LOCAL TO BAY AREA/WORK LOCATION-OAKLAND & WITHIN SERVICE TERRITORY. ASSIGNMENT IS HYBRID-60-80% REMOTE AND REMINING ON-SITE AT OAKLAND GO AT MANAGER REQUEST. LAPTOP WILL BE ISSUED. TOP THINGS LOOKING FOR: PowerBI, PowerAutomate, SharePoint, & Experience with Automations in Microsoft Ecosystem TOP SKILL SETS LOOKING FOR IN A CANDIDATE: High Character, Self Starter, Fast Paced, Learns Quick, No Excuses Business Analyst, Culture Insights & Digital Experience Advanced Power BI Skills Advanced SharePoint Skills Intermediate PowerApps Skills Description: POSITION SUMMARY This role builds and maintains the data and digital infrastructure that powers the Organizational Culture team's programs and reporting. The Business Analyst develops Power BI dashboards and SharePoint environments that give leaders clear, reliable access to culture insights, listening data, and program resources at scale. KEY RESPONSIBILITIES Power BI Analytics & Reporting Design, develop, and maintain Power BI dashboards for coworker listening programs, culture initiatives, and leadership reporting Build data models and reporting frameworks that translate survey and operational data into actionable insights Develop executive-ready dashboards and visual management tools aligned with lean operating principles Ensure data quality, refresh schedules, and governance standards across reporting assets Partner with People Analytics and program leads to define metrics, KPIs, and scorecard reporting SharePoint Architecture & Digital Collaboration Design and build scalable SharePoint environments supporting culture programs across the organization Establish site architecture, governance standards, and content structures for enterprise collaboration Manage site permissions, navigation, and content lifecycle for usability and consistency Integrate SharePoint with Power BI, Power Platform tools, and other collaboration platforms Program & Data Enablement Partner with program leaders to translate program needs into analytics and digital solutions Build standardized templates and automated dashboards that reduce manual reporting effort Provide training and support to leaders and teams on dashboards and digital tools Identify opportunities to improve data accessibility, visualization, and digital experience QUALIFICATIONS Required Bachelor's degree in Business Analytics, Information Systems, Data Science, Organizational Development, or equivalent experience 46 years of experience in business analytics, reporting, or digital collaboration environments Strong proficiency in Microsoft Power BI, including data modeling, DAX, and dashboard development Experience designing and managing SharePoint sites or enterprise SharePoint environments Ability to translate complex data into clear visual dashboards for non-technical audiences Preferred Experience with people analytics, employee listening, or culture-related data Familiarity with Microsoft Power Platform tools including Power Automate and Power Apps Experience integrating survey platforms or analytics tools with reporting environments Background in lean, continuous improvement, or operational reporting environments Experience in large or highly regulated organizations
04/14/2026
Full time
Business Performance Analyst, Expert Oakland, CA 8 Months Payrate: $65/hr CANDIDATES LOCAL TO BAY AREA/WORK LOCATION-OAKLAND & WITHIN SERVICE TERRITORY. ASSIGNMENT IS HYBRID-60-80% REMOTE AND REMINING ON-SITE AT OAKLAND GO AT MANAGER REQUEST. LAPTOP WILL BE ISSUED. TOP THINGS LOOKING FOR: PowerBI, PowerAutomate, SharePoint, & Experience with Automations in Microsoft Ecosystem TOP SKILL SETS LOOKING FOR IN A CANDIDATE: High Character, Self Starter, Fast Paced, Learns Quick, No Excuses Business Analyst, Culture Insights & Digital Experience Advanced Power BI Skills Advanced SharePoint Skills Intermediate PowerApps Skills Description: POSITION SUMMARY This role builds and maintains the data and digital infrastructure that powers the Organizational Culture team's programs and reporting. The Business Analyst develops Power BI dashboards and SharePoint environments that give leaders clear, reliable access to culture insights, listening data, and program resources at scale. KEY RESPONSIBILITIES Power BI Analytics & Reporting Design, develop, and maintain Power BI dashboards for coworker listening programs, culture initiatives, and leadership reporting Build data models and reporting frameworks that translate survey and operational data into actionable insights Develop executive-ready dashboards and visual management tools aligned with lean operating principles Ensure data quality, refresh schedules, and governance standards across reporting assets Partner with People Analytics and program leads to define metrics, KPIs, and scorecard reporting SharePoint Architecture & Digital Collaboration Design and build scalable SharePoint environments supporting culture programs across the organization Establish site architecture, governance standards, and content structures for enterprise collaboration Manage site permissions, navigation, and content lifecycle for usability and consistency Integrate SharePoint with Power BI, Power Platform tools, and other collaboration platforms Program & Data Enablement Partner with program leaders to translate program needs into analytics and digital solutions Build standardized templates and automated dashboards that reduce manual reporting effort Provide training and support to leaders and teams on dashboards and digital tools Identify opportunities to improve data accessibility, visualization, and digital experience QUALIFICATIONS Required Bachelor's degree in Business Analytics, Information Systems, Data Science, Organizational Development, or equivalent experience 46 years of experience in business analytics, reporting, or digital collaboration environments Strong proficiency in Microsoft Power BI, including data modeling, DAX, and dashboard development Experience designing and managing SharePoint sites or enterprise SharePoint environments Ability to translate complex data into clear visual dashboards for non-technical audiences Preferred Experience with people analytics, employee listening, or culture-related data Familiarity with Microsoft Power Platform tools including Power Automate and Power Apps Experience integrating survey platforms or analytics tools with reporting environments Background in lean, continuous improvement, or operational reporting environments Experience in large or highly regulated organizations
Job Title: Business Analyst Job Location: Windsor , CT, 06095 - Hybrid 4 Days a week onsite Job Duration: 5 Months+ contract (with Possibility of Extension) Pay range: $55 - $60/hr. on W2 (Local W2 only) Must Have: Agile Requirement Analysis Analysis and Design of customization and enhancements analysis of Business and Functional requirements analysis of data and business processes Business Process Model Development Business Process Modeling Project Scoping Requirements Traceability Matrix ROI calculation Swim Lane Diagram User Story requirements management User Story Writing Nice to Have: Basic SQL skills Business Analyst SAP / Salesforce Cloud CRM Software ERP Software Implementation JIRA Utilities Industry Waste Industry JOB DESCRIPTION: Notes from the HM: BA-focus, not PM, data analytics or reporting specialists Looking for someone who enProducts and wants to get heavily invested in business process, talking face to face with business organization, and adept at BA documentation tools like process flow diagrams. Job Summary: In this role you'll lead requirement gathering within SBS, our National Accounts division. You will act as a liaison between technical teams and business stakeholders on system development and enhancements. You will conduct business process analysis and needs assessments, lead Product definition negotiations, elicit and document requirements, and review solution designs in effort to align technical solutions with business initiatives. Essential Duties and Responsibilities: Analyze existing systems and processes to identify inefficiencies or opportunities for improvement. Assist business stakeholders with scoping, business case development and cost benefit analysis Track traceability of detailed functional (FDD) and technical (TDD) specifications to requirements to ensure adequate requirements coverage by solution designs. Act as key interface between business stakeholders and user community and the IT community. Assist the business in creation of strategic roadmaps, as well as driving the deliverables identified and on-going backlog grooming, including development of compelling business cases and ROI models. Provide UAT support to business stakeholders. Collaborate with project manager to Qualifications: The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience: Bachelor's Degree (accredited) in Business Administration, Computer Information Systems, or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and 7+ years of relevant work experience. Experience Requirements: 7+ years experience as a Digital/IT Business Analyst Swimlane Diagramming / Process Modeling Agile, BABOK, and Waterfall methodologies Requirement elicitation for core technology, system and internal applications projects. Jira, Confluence CCBA or CBAP certification Basic SQL, Entity Relationship Diagrams, Data Mapping
04/14/2026
Full time
Job Title: Business Analyst Job Location: Windsor , CT, 06095 - Hybrid 4 Days a week onsite Job Duration: 5 Months+ contract (with Possibility of Extension) Pay range: $55 - $60/hr. on W2 (Local W2 only) Must Have: Agile Requirement Analysis Analysis and Design of customization and enhancements analysis of Business and Functional requirements analysis of data and business processes Business Process Model Development Business Process Modeling Project Scoping Requirements Traceability Matrix ROI calculation Swim Lane Diagram User Story requirements management User Story Writing Nice to Have: Basic SQL skills Business Analyst SAP / Salesforce Cloud CRM Software ERP Software Implementation JIRA Utilities Industry Waste Industry JOB DESCRIPTION: Notes from the HM: BA-focus, not PM, data analytics or reporting specialists Looking for someone who enProducts and wants to get heavily invested in business process, talking face to face with business organization, and adept at BA documentation tools like process flow diagrams. Job Summary: In this role you'll lead requirement gathering within SBS, our National Accounts division. You will act as a liaison between technical teams and business stakeholders on system development and enhancements. You will conduct business process analysis and needs assessments, lead Product definition negotiations, elicit and document requirements, and review solution designs in effort to align technical solutions with business initiatives. Essential Duties and Responsibilities: Analyze existing systems and processes to identify inefficiencies or opportunities for improvement. Assist business stakeholders with scoping, business case development and cost benefit analysis Track traceability of detailed functional (FDD) and technical (TDD) specifications to requirements to ensure adequate requirements coverage by solution designs. Act as key interface between business stakeholders and user community and the IT community. Assist the business in creation of strategic roadmaps, as well as driving the deliverables identified and on-going backlog grooming, including development of compelling business cases and ROI models. Provide UAT support to business stakeholders. Collaborate with project manager to Qualifications: The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience: Bachelor's Degree (accredited) in Business Administration, Computer Information Systems, or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and 7+ years of relevant work experience. Experience Requirements: 7+ years experience as a Digital/IT Business Analyst Swimlane Diagramming / Process Modeling Agile, BABOK, and Waterfall methodologies Requirement elicitation for core technology, system and internal applications projects. Jira, Confluence CCBA or CBAP certification Basic SQL, Entity Relationship Diagrams, Data Mapping
Cyber Security Threat Analyst/Specialist - Senior Concord, CA 6 Months LOCAL CANDIDATES ONLY. The role is hybrid 3 days onsite (Tues, Wed, and Thurs) and 2 days wfh Payrate $75 - 100/hr TOP THINGS: - teamwork, curiosity, tenacity WORK SCHEDULE: Monday through Friday (day shift) 6:00 AM to 2:30 PM. Description: Department Overview Responsible for the delivery of information security services including intelligence research, threat assessment, security event monitoring/analysis, vulnerability management and security tool administration in support of clients enterprise security goals and objectives. Cyber Threat Specialists use a variety of commercial and custom tools and processes to provide the information security services mentioned above. Cyber Threat Specialists are experts in the operation of these tools and have the ability to design improvised solutions on the fly when dealing with active threats. Cyber Threat Specialists produce metrics and statistics that feed complimentary processes in client such as risk assessment, patching, anti-virus, firewall management, etc. Cyber Threat Specialists are very technically skilled and have the ability to work successfully with other technical teams within clients IT department and beyond. Position Summary The Monitoring & Response Team (also known as M&R) is the 24x7 security operations team that is essentially clients first line of defense that is continuously preventing, detecting, analyzing, and responding to cybersecurity events to improve the organizations security posture. The Monitoring & Response Team is built with the foundation of a standard SOC but operates differently by utilizing Threat Intelligence in our daily investigations of security events. The Monitoring & Response Team also operates in a proactive/reactive manner to maintain the highest level of efficacy in their tasks. Job Responsibilities Monitors daily cybersecurity activity in shifts through looking at tools to determine if activity is malignant or benign and then engage others as required Provides analysis on malware and escalates as appropriate to incident response Teams Does baseline threat hunting based on intelligence for utility peers and other intelligence sources Provides hunting/analysis on phishing cases and reports of potential compromise/breach Performs proficient forensic analysis using security tools and monitoring systems to Client the source of anomalous security events Assists in performing basic research internally and externally Performs complex system administration tasks (e.g. customization, cross-tool integration) for security tools Develops a strategy to implement work in department Qualifications Minimum: High School or GED-General Educational Development-GED Diploma Desired: Bachelors Degree in Computer Science or job-related discipline or equivalent experience IT-Information Technology Security certification
04/14/2026
Full time
Cyber Security Threat Analyst/Specialist - Senior Concord, CA 6 Months LOCAL CANDIDATES ONLY. The role is hybrid 3 days onsite (Tues, Wed, and Thurs) and 2 days wfh Payrate $75 - 100/hr TOP THINGS: - teamwork, curiosity, tenacity WORK SCHEDULE: Monday through Friday (day shift) 6:00 AM to 2:30 PM. Description: Department Overview Responsible for the delivery of information security services including intelligence research, threat assessment, security event monitoring/analysis, vulnerability management and security tool administration in support of clients enterprise security goals and objectives. Cyber Threat Specialists use a variety of commercial and custom tools and processes to provide the information security services mentioned above. Cyber Threat Specialists are experts in the operation of these tools and have the ability to design improvised solutions on the fly when dealing with active threats. Cyber Threat Specialists produce metrics and statistics that feed complimentary processes in client such as risk assessment, patching, anti-virus, firewall management, etc. Cyber Threat Specialists are very technically skilled and have the ability to work successfully with other technical teams within clients IT department and beyond. Position Summary The Monitoring & Response Team (also known as M&R) is the 24x7 security operations team that is essentially clients first line of defense that is continuously preventing, detecting, analyzing, and responding to cybersecurity events to improve the organizations security posture. The Monitoring & Response Team is built with the foundation of a standard SOC but operates differently by utilizing Threat Intelligence in our daily investigations of security events. The Monitoring & Response Team also operates in a proactive/reactive manner to maintain the highest level of efficacy in their tasks. Job Responsibilities Monitors daily cybersecurity activity in shifts through looking at tools to determine if activity is malignant or benign and then engage others as required Provides analysis on malware and escalates as appropriate to incident response Teams Does baseline threat hunting based on intelligence for utility peers and other intelligence sources Provides hunting/analysis on phishing cases and reports of potential compromise/breach Performs proficient forensic analysis using security tools and monitoring systems to Client the source of anomalous security events Assists in performing basic research internally and externally Performs complex system administration tasks (e.g. customization, cross-tool integration) for security tools Develops a strategy to implement work in department Qualifications Minimum: High School or GED-General Educational Development-GED Diploma Desired: Bachelors Degree in Computer Science or job-related discipline or equivalent experience IT-Information Technology Security certification
On site in Richardson Position Overview We are seeking an experienced CPQ Functional Analyst to join our team on contract basis and support the design, implementation, and optimization of our Configure-Price-Quote (CPQ) solutions. The ideal candidate will have strong functional expertise in CPQ processes, hands-on experience integrating CPQ with SAP, and familiarity with RevalizeFPX (formerly FPX). Experience in the HVAC industry or other complex, engineered-to-order product environments is a strong plus. The CPQ Functional Analyst will collaborate with business stakeholders, IT partners, and solution architects to enhance quoting workflows, product configuration logic, pricing methodologies, and approval processes that support operational excellence and improve the customer experience. Initial contract will be for 3 months with an option to extend further. Shape Key Responsibilities CPQ System Functional Ownership Serve as a CPQ subject matter expert to support ongoing enhancements, change requests, and system improvements. Analyze business requirements and translate them into functional specifications and configuration designs. Optimize product configuration rules, pricing structures, and quoting workflows to improve accuracy and efficiency. Integration & Technical Collaboration Partner closely with technical teams to support and enhance CPQ-SAP integrations, including master data synchronization, pricing updates, and order management workflows. Work with crossfunctional teams to troubleshoot integration issues and ensure seamless endtoend data flow. SAP C4C integration and SAP PI/PO integration experience is a strong plus. Revalize FPX & Toolset Expertise (Preferred) Configure and maintain FPX system components such as product models, pricing logic, rules, approval matrices, and UI layouts. Work with Revalize toolset, including: DDF (Dynamic Data Framework): Manage dynamic data structures for product configuration and pricing. PDM (Product Data Management): Ensure accurate product data, attributes, and lifecycle management within CPQ. Workflow & Approval Management: Configure approval processes and business rules. Provide support during FPX upgrades, releases, and feature rollouts. Business Engagement Act as a liaison between business units, engineering, sales, and IT. Lead workshops, requirementgathering sessions, user story development, and process optimization discussions. Provide training and documentation to end users, sales teams, and internal stakeholders. Quality Assurance & Support Perform functional testing, regression testing, and validation of CPQ updates. Support issue triage, production support, and rootcause analysis. Ensure CPQ solutions meet compliance, data integrity, and security standards. Shape Required Qualifications 8-10 years of functional experience working with CPQ platforms. Strong understanding of CPQ business processes, including configuration, pricing, quoting, discounting, and approvals. Hands-on experience integrating CPQ systems with SAP (SD, MM, or Variant Configuration modules preferred). Ability to write functional specs, test scripts, documentation, and process flows. Excellent analytical, problem-solving, and communication skills. Experience working in Agile or hybrid delivery models. Shape Preferred Qualifications Experience with Revalize FPX CPQ platform. Background in the HVAC industry or related complex manufacturing sectors (industrial equipment, engineered solutions, etc.). Knowledge of product configuration models, BOM structures, or engineering rules. Familiarity with CRM systems (Salesforce, Microsoft Dynamics, or others). SAP C4C integration and SAP PI/PO integration experience. Shape Soft Skills Strong attention to detail with the ability to manage multiple priorities. Comfortable collaborating with technical and nontechnical stakeholders. Proactive, selfdriven, and able to work in a fastpaced environment. Technical Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
04/14/2026
Full time
On site in Richardson Position Overview We are seeking an experienced CPQ Functional Analyst to join our team on contract basis and support the design, implementation, and optimization of our Configure-Price-Quote (CPQ) solutions. The ideal candidate will have strong functional expertise in CPQ processes, hands-on experience integrating CPQ with SAP, and familiarity with RevalizeFPX (formerly FPX). Experience in the HVAC industry or other complex, engineered-to-order product environments is a strong plus. The CPQ Functional Analyst will collaborate with business stakeholders, IT partners, and solution architects to enhance quoting workflows, product configuration logic, pricing methodologies, and approval processes that support operational excellence and improve the customer experience. Initial contract will be for 3 months with an option to extend further. Shape Key Responsibilities CPQ System Functional Ownership Serve as a CPQ subject matter expert to support ongoing enhancements, change requests, and system improvements. Analyze business requirements and translate them into functional specifications and configuration designs. Optimize product configuration rules, pricing structures, and quoting workflows to improve accuracy and efficiency. Integration & Technical Collaboration Partner closely with technical teams to support and enhance CPQ-SAP integrations, including master data synchronization, pricing updates, and order management workflows. Work with crossfunctional teams to troubleshoot integration issues and ensure seamless endtoend data flow. SAP C4C integration and SAP PI/PO integration experience is a strong plus. Revalize FPX & Toolset Expertise (Preferred) Configure and maintain FPX system components such as product models, pricing logic, rules, approval matrices, and UI layouts. Work with Revalize toolset, including: DDF (Dynamic Data Framework): Manage dynamic data structures for product configuration and pricing. PDM (Product Data Management): Ensure accurate product data, attributes, and lifecycle management within CPQ. Workflow & Approval Management: Configure approval processes and business rules. Provide support during FPX upgrades, releases, and feature rollouts. Business Engagement Act as a liaison between business units, engineering, sales, and IT. Lead workshops, requirementgathering sessions, user story development, and process optimization discussions. Provide training and documentation to end users, sales teams, and internal stakeholders. Quality Assurance & Support Perform functional testing, regression testing, and validation of CPQ updates. Support issue triage, production support, and rootcause analysis. Ensure CPQ solutions meet compliance, data integrity, and security standards. Shape Required Qualifications 8-10 years of functional experience working with CPQ platforms. Strong understanding of CPQ business processes, including configuration, pricing, quoting, discounting, and approvals. Hands-on experience integrating CPQ systems with SAP (SD, MM, or Variant Configuration modules preferred). Ability to write functional specs, test scripts, documentation, and process flows. Excellent analytical, problem-solving, and communication skills. Experience working in Agile or hybrid delivery models. Shape Preferred Qualifications Experience with Revalize FPX CPQ platform. Background in the HVAC industry or related complex manufacturing sectors (industrial equipment, engineered solutions, etc.). Knowledge of product configuration models, BOM structures, or engineering rules. Familiarity with CRM systems (Salesforce, Microsoft Dynamics, or others). SAP C4C integration and SAP PI/PO integration experience. Shape Soft Skills Strong attention to detail with the ability to manage multiple priorities. Comfortable collaborating with technical and nontechnical stakeholders. Proactive, selfdriven, and able to work in a fastpaced environment. Technical Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Title: Configuration Management Service Analyst Location: Taylor, TX 76574 (Hybrid - 2 days onsite/week) Duration: 18+ months, Contract Summary: Manages and optimizes the Configuration Management Database (CMDB) to ensure data accuracy and support IT Service Management (ITSM) processes. Implements and refines Discovery and Service Mapping, ensures data integrity through audits and validation, and develops dashboards and reports to monitor CMDB health. Requires a strong understanding of ITSM capabilities, along with experience in CMDB data modeling, automation, and stakeholder collaboration, to provide technical leadership and training. Responsibilities: Understands and applies principles, theories and concepts related to the profession and ERCOT's culture. Exercises judgment within defined procedures and practices to determine appropriate action. Impact is generally limited to specific assignments or projects. May respond to inquiries and/or provide assistance and/or guidance to lower-level workers. Serve as a subject matter expert (SME) for the CMDB, maintaining its accuracy, completeness, and integrity. Drive the implementation and optimization of Discovery, Service Mapping, and other automation tools to populate and maintain the CMDB. Conduct CMDB audits, data certification, and reviews to identify and resolve technical deficiencies and ensure data accuracy. Design and deliver dashboards and reports to provide insights on Key Performance Indicators (KPIs) and support data-informed decisions. Proactively identify and implement opportunities for process and automation improvements within the configuration management lifecycle to enhance efficiency. Partner with DevOps, CI Owners, Solution Architect, Cyber Security and other key stakeholders to ensure accurate and timely CMDB population and to align processes with ITIL best practices. Provide technical guidance and mentorship to other analysts. Manage prioritization of the CMDB backlog and perform configuration and development tasks as needed. Qualifications: Requires minimum 5 years job related work experience in excess of degree requirements Requires minimum 5 years progressively responsible experience in Configuration Management or other relevant work experience Ability to analyze data, identify technical deficiencies, and solve complex problems related to data quality and process issues. Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences. Advanced SQL proficiency for data analysis and reporting Experience using AI tools to streamline day-to-day workflows and improve team efficiency EDUCATION: Bachelor's Degree : Business, Computer Science, Information Systems or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required CERTIFICATION: ITIL Foundation (Preferred) ServiceNow Certified System Administrator or equivalent ITSM/ITOM certification (Preferred) About our Company: - 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. "22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply." All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
04/14/2026
Full time
Job Title: Configuration Management Service Analyst Location: Taylor, TX 76574 (Hybrid - 2 days onsite/week) Duration: 18+ months, Contract Summary: Manages and optimizes the Configuration Management Database (CMDB) to ensure data accuracy and support IT Service Management (ITSM) processes. Implements and refines Discovery and Service Mapping, ensures data integrity through audits and validation, and develops dashboards and reports to monitor CMDB health. Requires a strong understanding of ITSM capabilities, along with experience in CMDB data modeling, automation, and stakeholder collaboration, to provide technical leadership and training. Responsibilities: Understands and applies principles, theories and concepts related to the profession and ERCOT's culture. Exercises judgment within defined procedures and practices to determine appropriate action. Impact is generally limited to specific assignments or projects. May respond to inquiries and/or provide assistance and/or guidance to lower-level workers. Serve as a subject matter expert (SME) for the CMDB, maintaining its accuracy, completeness, and integrity. Drive the implementation and optimization of Discovery, Service Mapping, and other automation tools to populate and maintain the CMDB. Conduct CMDB audits, data certification, and reviews to identify and resolve technical deficiencies and ensure data accuracy. Design and deliver dashboards and reports to provide insights on Key Performance Indicators (KPIs) and support data-informed decisions. Proactively identify and implement opportunities for process and automation improvements within the configuration management lifecycle to enhance efficiency. Partner with DevOps, CI Owners, Solution Architect, Cyber Security and other key stakeholders to ensure accurate and timely CMDB population and to align processes with ITIL best practices. Provide technical guidance and mentorship to other analysts. Manage prioritization of the CMDB backlog and perform configuration and development tasks as needed. Qualifications: Requires minimum 5 years job related work experience in excess of degree requirements Requires minimum 5 years progressively responsible experience in Configuration Management or other relevant work experience Ability to analyze data, identify technical deficiencies, and solve complex problems related to data quality and process issues. Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences. Advanced SQL proficiency for data analysis and reporting Experience using AI tools to streamline day-to-day workflows and improve team efficiency EDUCATION: Bachelor's Degree : Business, Computer Science, Information Systems or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required CERTIFICATION: ITIL Foundation (Preferred) ServiceNow Certified System Administrator or equivalent ITSM/ITOM certification (Preferred) About our Company: - 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. "22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply." All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. This contract-to-hire role supports enterprise reporting, dashboard development, and analytics initiatives across technology, finance, and operations. The Tableau Data Analyst will design and maintain business intelligence solutions, develop reporting frameworks, and deliver insights that improve visibility into financial performance, operational metrics, and technology investments. This position partners closely with leadership and cross-functional stakeholders to translate business requirements into clear, actionable dashboards and reporting solutions. The ideal candidate brings strong Tableau, SQL, and analytics experience, along with the ability to communicate findings effectively to both technical and non-technical audiences. Location & Work Type Location: Aurora / Denver, Colorado Work Type: Hybrid Key Responsibilities Design, develop, and maintain Tableau dashboards and visualizations to support executive, financial, and operational reporting. Write and optimize SQL queries to extract, transform, and analyze data from enterprise systems and data warehouses. Produce ad-hoc reports and analytics for IT leadership, finance teams, and business stakeholders. Develop standardized reporting frameworks for IT financial management, including spend analysis, budgeting, and operational metrics. Transform complex datasets into clear and actionable dashboards for business users across multiple departments. Develop data models and reusable datasets to support analytics and reporting consistency. Ensure data accuracy, integrity, and consistency across reports, dashboards, and reporting outputs. Conduct stakeholder interviews to gather reporting requirements and analytics needs. Translate business requirements into technical specifications and reporting solutions. Create documentation for dashboards, datasets, and reporting processes. Work closely with IT, Finance, and Operations teams to support strategic initiatives and reporting enhancements. Present findings, trends, and insights to technical and non-technical stakeholders. Qualifications Required: 4+ years of experience as a Data Analyst, BI Analyst, or Reporting Analyst Advanced experience with Tableau (dashboard development, visualization best practices) Strong experience writing SQL queries (SQL Server, relational databases) Experience with data visualization and business intelligence platforms Experience gathering business requirements and translating them into reporting solutions Excellent written and verbal communication skills Strong analytical and problem-solving abilities Preferred (Optional): Experience supporting IT Financial Management (ITFM), budgeting, or cost reporting Experience working with data warehouses, ETL processes, or analytics pipelines Knowledge of public sector, transportation, or infrastructure organizations Experience with Power BI, SSRS, or other BI platforms Familiarity with financial reporting, forecasting, or cost allocation models Benefits Medical coverage and Health Savings Account (HSA) through Anthem Dental/Vision/Various Ancillary coverages through Unum 401(k) retirement savings plan Paid-time-off options Company-paid Employee Assistance Program (EAP) Discount programs through ADP WorkforceNow Additional Details The base range for this contract position is $60 - $70/ per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered. About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
04/14/2026
Full time
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. This contract-to-hire role supports enterprise reporting, dashboard development, and analytics initiatives across technology, finance, and operations. The Tableau Data Analyst will design and maintain business intelligence solutions, develop reporting frameworks, and deliver insights that improve visibility into financial performance, operational metrics, and technology investments. This position partners closely with leadership and cross-functional stakeholders to translate business requirements into clear, actionable dashboards and reporting solutions. The ideal candidate brings strong Tableau, SQL, and analytics experience, along with the ability to communicate findings effectively to both technical and non-technical audiences. Location & Work Type Location: Aurora / Denver, Colorado Work Type: Hybrid Key Responsibilities Design, develop, and maintain Tableau dashboards and visualizations to support executive, financial, and operational reporting. Write and optimize SQL queries to extract, transform, and analyze data from enterprise systems and data warehouses. Produce ad-hoc reports and analytics for IT leadership, finance teams, and business stakeholders. Develop standardized reporting frameworks for IT financial management, including spend analysis, budgeting, and operational metrics. Transform complex datasets into clear and actionable dashboards for business users across multiple departments. Develop data models and reusable datasets to support analytics and reporting consistency. Ensure data accuracy, integrity, and consistency across reports, dashboards, and reporting outputs. Conduct stakeholder interviews to gather reporting requirements and analytics needs. Translate business requirements into technical specifications and reporting solutions. Create documentation for dashboards, datasets, and reporting processes. Work closely with IT, Finance, and Operations teams to support strategic initiatives and reporting enhancements. Present findings, trends, and insights to technical and non-technical stakeholders. Qualifications Required: 4+ years of experience as a Data Analyst, BI Analyst, or Reporting Analyst Advanced experience with Tableau (dashboard development, visualization best practices) Strong experience writing SQL queries (SQL Server, relational databases) Experience with data visualization and business intelligence platforms Experience gathering business requirements and translating them into reporting solutions Excellent written and verbal communication skills Strong analytical and problem-solving abilities Preferred (Optional): Experience supporting IT Financial Management (ITFM), budgeting, or cost reporting Experience working with data warehouses, ETL processes, or analytics pipelines Knowledge of public sector, transportation, or infrastructure organizations Experience with Power BI, SSRS, or other BI platforms Familiarity with financial reporting, forecasting, or cost allocation models Benefits Medical coverage and Health Savings Account (HSA) through Anthem Dental/Vision/Various Ancillary coverages through Unum 401(k) retirement savings plan Paid-time-off options Company-paid Employee Assistance Program (EAP) Discount programs through ADP WorkforceNow Additional Details The base range for this contract position is $60 - $70/ per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered. About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
Title: Business Analyst Location: Detroit, MI (3-days onsite, 2-days remote Hybrid schedule) Note: This is a W2 contract role - C2C, 1099, & 3 rd party candidates will NOT be considered Reporting to the Business Operations Manager, the Business Operations Analyst will modernize key IT systems and build the foundation that will drive business transformation. The Business Operations Analyst will drive value throughout the entire development lifecycle from project inception, requirements, design, construct, testing, deployment, and production support. They will; Provide a superior customer experience, ensuring all escalations are handled timely, professionally, accurately, and within the guidelines of LEAD core values Support platforms release programs, including leading the coordination of business testing, socialization of known issues in the release notes, and supporting late evening and weekend production release business validation Act as subject matter experts of the multi-tenant auction platform in support of operational initiatives, issue/defect resolution, and escalation support Serve as primary business liaison to our DevOps Support Team, driving priority, urgency, and quick resolution of production issues and defects while ensuring clear communication to customers and leadership with regular status updates Facilitate customer integration and onboarding while providing leadership consistent views into the integration activities Manage and oversee auction business rules and platform configurations Proactively identify and execute process improvement opportunities to resolve redundancy and streamline work for teams within LOBs Provide recommendations on efficiencies that can be gained based on the current set of circumstances Create and maintain cross-departmental relationships to enable leadership success Handle miscellaneous tasks, as assigned Position Qualifications: 1+ years of customer support experience within the software product industry, with a proven track record of results Advanced knowledge of Microsoft Office suite with basic troubleshooting technical skills Ability to thrive in a highly dynamic, fast paced, and collaborative environment requiring a high degree of productivity, adaptability, innovation, organization, time management, communication (verbal, spoken, written), and follow through An obsession with continuous and iterative improvements, driving superior customer service, and a strong sense of urgency into resolution on issues Ability to maintain a high level of motivation, performance, and personal integrity aligned with corporate values Strong critical thinking and problem solving skills, with the ability to manage simultaneously occurring tasks, projects, and programs in a deadline-driven business environment Ability to effectively influence people at all levels of the organization Strong analytical and problem-solving skills with high attention to detail Passionate about delivering results, and an innovative, strategic thinker and problem solver that's willing to challenge status quos, can learn quickly, is self-motivated, detail-oriented, and can sift through voluminous amounts of information to pinpoint which items are relevant for inclusion in the future state solution A strong blend of business skills and experience in leading cross-functional initiatives that enable facilitation sessions with multiple stakeholders to drive measurable results Impeccable organizational, time management, and communication skills, and ability to work well in a matrix organization Advanced knowledge of automotive and vehicle remarketing preferred A minimum of a Bachelor's Degree in a relevant technical field, preferably Management Information Systems Note: This is a W2 contract role - C2C, 1099, & 3 rd party candidates will NOT be considered .
04/14/2026
Full time
Title: Business Analyst Location: Detroit, MI (3-days onsite, 2-days remote Hybrid schedule) Note: This is a W2 contract role - C2C, 1099, & 3 rd party candidates will NOT be considered Reporting to the Business Operations Manager, the Business Operations Analyst will modernize key IT systems and build the foundation that will drive business transformation. The Business Operations Analyst will drive value throughout the entire development lifecycle from project inception, requirements, design, construct, testing, deployment, and production support. They will; Provide a superior customer experience, ensuring all escalations are handled timely, professionally, accurately, and within the guidelines of LEAD core values Support platforms release programs, including leading the coordination of business testing, socialization of known issues in the release notes, and supporting late evening and weekend production release business validation Act as subject matter experts of the multi-tenant auction platform in support of operational initiatives, issue/defect resolution, and escalation support Serve as primary business liaison to our DevOps Support Team, driving priority, urgency, and quick resolution of production issues and defects while ensuring clear communication to customers and leadership with regular status updates Facilitate customer integration and onboarding while providing leadership consistent views into the integration activities Manage and oversee auction business rules and platform configurations Proactively identify and execute process improvement opportunities to resolve redundancy and streamline work for teams within LOBs Provide recommendations on efficiencies that can be gained based on the current set of circumstances Create and maintain cross-departmental relationships to enable leadership success Handle miscellaneous tasks, as assigned Position Qualifications: 1+ years of customer support experience within the software product industry, with a proven track record of results Advanced knowledge of Microsoft Office suite with basic troubleshooting technical skills Ability to thrive in a highly dynamic, fast paced, and collaborative environment requiring a high degree of productivity, adaptability, innovation, organization, time management, communication (verbal, spoken, written), and follow through An obsession with continuous and iterative improvements, driving superior customer service, and a strong sense of urgency into resolution on issues Ability to maintain a high level of motivation, performance, and personal integrity aligned with corporate values Strong critical thinking and problem solving skills, with the ability to manage simultaneously occurring tasks, projects, and programs in a deadline-driven business environment Ability to effectively influence people at all levels of the organization Strong analytical and problem-solving skills with high attention to detail Passionate about delivering results, and an innovative, strategic thinker and problem solver that's willing to challenge status quos, can learn quickly, is self-motivated, detail-oriented, and can sift through voluminous amounts of information to pinpoint which items are relevant for inclusion in the future state solution A strong blend of business skills and experience in leading cross-functional initiatives that enable facilitation sessions with multiple stakeholders to drive measurable results Impeccable organizational, time management, and communication skills, and ability to work well in a matrix organization Advanced knowledge of automotive and vehicle remarketing preferred A minimum of a Bachelor's Degree in a relevant technical field, preferably Management Information Systems Note: This is a W2 contract role - C2C, 1099, & 3 rd party candidates will NOT be considered .
Job Title: Technical Writer - II Location: St. Paul, MN (hybrid) Contract Duration: 1 year Work Hours: 9:00AM - 5:00PM Technical Writer II and Software Requirements Analyst - Electrophysiology Overview We're seeking a hybrid Requirements Analyst & Technical Writer to support Electrophysiology's Research and Development system and software engineers to high quality technical documentation. You will collaborate with product managers, engineers, UX, QA, and other business stakeholders to refine and deliver requirement specifications and other software project deliverables-transforming complex technical concepts into concise, well-organized, and audience friendly documents. This role is ideal for someone who can think systematically, communicate precisely, and raise the bar on both clarity and delivery. Key Responsibilities Requirements Support & Analysis Support development of functional and non-functional requirements; provide change management of requirement documentation and a variety of software project deliverables. Facilitate technical review and workshop sessions with Systems and Software Systems engineers. Ensure requirements are well-written, feasible, testable, and aligned to ISO/IEC/IEEE 29148:2018 Maintain a single source of truth for requirements; manage baselines and versioning across releases. Assist in the development of tools such as glossaries, style guides, knowledge bases, data views, and workflows that support engineering business functions and data analysis. Edit and publish requirement specifications, software design and verification documentation for design control environments. Support creation and maintenance of requirements traceability matrices (RTMs) linking requirements to design, risk controls, and verification activities. Pilot and document workflows, requirement writing best practices, and guidance for larger team use and cross-functional alignment. Cross-Functional Collaboration Collaborate with Systems Engineering, Quality/Regulatory, Risk Management, and Software teams. Coordinate technical review meetings; moderating and recording action items and resolutions. Champion and support continuous improvement of requirements and documentation processes, tools, and metrics. Participate in backlog refinement, sprint planning, reviews, and grooming to clarify scope and acceptance criteria. Serve as a bridge between business, engineering, and QA-resolving ambiguity quickly and decisively. Qualifications Required Bachelor's degree in Technical Communication, Engineering, Computer Science, Biomedical Engineering, Systems Engineering, or relevant field; Clear understanding of software development processes (SDLC). Excellent communication and documentation skills. Willing to learn medical device regulations and quality processes. Demonstrated ability to work proactively and independently. Experience with requirements tools: DOORS, Codebeamer, JAMA Experience with the software development process and deliverables. Experience with SharePoint, Confluence, JIRA Advanced skills in MS Office suite: Word, Excel, Powerpoint, Visio Key Competencies Service-oriented mindset Curiosity and willingness to learn Attention to detail Critical and analytical thinking Ability to understand and summarize advanced technical concepts Excellent organizational skills Strong content management Comparing software purchased to software Support the software quality effort on software projects Evaluate proposed software or software enhancement for feasibility Support high level software product testing Design, implement and test software applications Develop, modify and execute software testing plans for assigned software Assist with software license tracking and renewals for software maintenance Managing software and hardware inventory Optimize the software asset portfolio Enable software licensing lifecycle management from procurement to retirement of software Maintain test cases and test data Validate requirements for multiple software and hardware products throughout the software life cycle Perform analysis and reporting of software installations and optimize software licenses Perform software inventory management tasks Improve software testing in an ever changing environment Execute the software development plans to perform requirements analysis, software design, coding, unit test, and integration testing Assist planning and leading the development of system requirements, software design, coding, software/system analysis, process, software verification, documentation and testing Modify and execute software test plans Participate in various reviews of test artifacts such as test plans, test cases and test scripts Create and update software counters for software titles and licenses
04/14/2026
Full time
Job Title: Technical Writer - II Location: St. Paul, MN (hybrid) Contract Duration: 1 year Work Hours: 9:00AM - 5:00PM Technical Writer II and Software Requirements Analyst - Electrophysiology Overview We're seeking a hybrid Requirements Analyst & Technical Writer to support Electrophysiology's Research and Development system and software engineers to high quality technical documentation. You will collaborate with product managers, engineers, UX, QA, and other business stakeholders to refine and deliver requirement specifications and other software project deliverables-transforming complex technical concepts into concise, well-organized, and audience friendly documents. This role is ideal for someone who can think systematically, communicate precisely, and raise the bar on both clarity and delivery. Key Responsibilities Requirements Support & Analysis Support development of functional and non-functional requirements; provide change management of requirement documentation and a variety of software project deliverables. Facilitate technical review and workshop sessions with Systems and Software Systems engineers. Ensure requirements are well-written, feasible, testable, and aligned to ISO/IEC/IEEE 29148:2018 Maintain a single source of truth for requirements; manage baselines and versioning across releases. Assist in the development of tools such as glossaries, style guides, knowledge bases, data views, and workflows that support engineering business functions and data analysis. Edit and publish requirement specifications, software design and verification documentation for design control environments. Support creation and maintenance of requirements traceability matrices (RTMs) linking requirements to design, risk controls, and verification activities. Pilot and document workflows, requirement writing best practices, and guidance for larger team use and cross-functional alignment. Cross-Functional Collaboration Collaborate with Systems Engineering, Quality/Regulatory, Risk Management, and Software teams. Coordinate technical review meetings; moderating and recording action items and resolutions. Champion and support continuous improvement of requirements and documentation processes, tools, and metrics. Participate in backlog refinement, sprint planning, reviews, and grooming to clarify scope and acceptance criteria. Serve as a bridge between business, engineering, and QA-resolving ambiguity quickly and decisively. Qualifications Required Bachelor's degree in Technical Communication, Engineering, Computer Science, Biomedical Engineering, Systems Engineering, or relevant field; Clear understanding of software development processes (SDLC). Excellent communication and documentation skills. Willing to learn medical device regulations and quality processes. Demonstrated ability to work proactively and independently. Experience with requirements tools: DOORS, Codebeamer, JAMA Experience with the software development process and deliverables. Experience with SharePoint, Confluence, JIRA Advanced skills in MS Office suite: Word, Excel, Powerpoint, Visio Key Competencies Service-oriented mindset Curiosity and willingness to learn Attention to detail Critical and analytical thinking Ability to understand and summarize advanced technical concepts Excellent organizational skills Strong content management Comparing software purchased to software Support the software quality effort on software projects Evaluate proposed software or software enhancement for feasibility Support high level software product testing Design, implement and test software applications Develop, modify and execute software testing plans for assigned software Assist with software license tracking and renewals for software maintenance Managing software and hardware inventory Optimize the software asset portfolio Enable software licensing lifecycle management from procurement to retirement of software Maintain test cases and test data Validate requirements for multiple software and hardware products throughout the software life cycle Perform analysis and reporting of software installations and optimize software licenses Perform software inventory management tasks Improve software testing in an ever changing environment Execute the software development plans to perform requirements analysis, software design, coding, unit test, and integration testing Assist planning and leading the development of system requirements, software design, coding, software/system analysis, process, software verification, documentation and testing Modify and execute software test plans Participate in various reviews of test artifacts such as test plans, test cases and test scripts Create and update software counters for software titles and licenses
Axelon Services Corporation
Charlotte, North Carolina
Title: Senior Data Analyst (Hybrid) Location: Charlotte, NC; Chicago, IL; Iselin, NJ; New York, NY Pay: 40/hr Description: We are seeking a highly motivated and detail-oriented Reference Data Analyst to join our Reference Data and Security Master team. The ideal candidate will have hands-on experience in security setup, data maintenance, and reference data management across multiple asset classes, coupled with strong working knowledge of Eagle, Bloomberg (BBG), BBG AIM, BBG PORT, Charles River (CRD), and GoldenSource. This is an individual contributor role supporting our US-based stakeholders, requiring ownership, analytical thinking, and strong collaboration skills across global teams. Functional Responsibilities: Perform end-to-end setup, enrichment, and maintenance of securities and reference data in Eagle and related data management platforms. Validate and reconcile data between Bloomberg, CRD, GoldenSource, Eagle, and internal systems to ensure accuracy and completeness. Execute and monitor daily data feeds, ensuring timely updates and resolving exceptions or breaks. Conduct security master maintenance across multiple asset types equities, fixed income, derivatives, structured products, and funds. Collaborate with Front Office, Portfolio Management, Compliance, and Operations teams to resolve data discrepancies and support trade enablement. Support data quality initiatives, including automation, process improvements, and data standardization efforts. Participate in UAT testing, change management, and production deployment validation for system enhancements or platform migrations. Maintain comprehensive process documentation and ensure adherence to internal data governance and control frameworks. Handle ad-hoc data requests, issue analysis, and reporting as required by business users or management. Investment Banking / Asset Management Industry experience in an offshored operations environment. Experience working with security data across asset classes including equities, fixed income and derivatives Experience working with entity data across investment vehicles including pooled products, institutional separately managed portfolios or retail separately managed portfolios Knowledge of market data sources, products and tools Qualification(s): Hands-on experience in Reference Data / Security Master / Investment Data Management roles within asset management, investment banking, or financial services firms. Strong working knowledge of Eagle (PACE, STAR, Data Management) and data management processes. Proficient with Bloomberg (BBG Terminal, BBG AIM, BBG PORT) and Charles River (CRD) applications for data sourcing and validation. Exposure to GoldenSource or similar Master Data Management (MDM) tools is highly desirable. Solid understanding of financial instruments, including Equities, Fixed Income, Derivatives, and Structured Products. Familiarity with data feeds (e.g., Bloomberg BPIPE, Client, Markit) and static data integration workflows. Strong analytical, problem-solving, and data reconciliation skills. Excellent verbal and written communication skills for stakeholder interactions (mainly US-based teams). Willingness to work in US time zone (evening/night IST).Ability to analyze process/data exceptions and proven attention to detail.Experience using Microsoft Office suite of products (particularly Excel and VBA) and SQL. Basic knowledge of writing SQL queries. Very good communication skills, written and verbal Preferred Qualifications: SQL or data query/reporting knowledge. Prior exposure to automation or process improvement initiatives (Alteryx, Python, VBA, etc.). Experience working with middle office or front office support environments. Understanding of trade lifecycle and reference datas role in
04/14/2026
Full time
Title: Senior Data Analyst (Hybrid) Location: Charlotte, NC; Chicago, IL; Iselin, NJ; New York, NY Pay: 40/hr Description: We are seeking a highly motivated and detail-oriented Reference Data Analyst to join our Reference Data and Security Master team. The ideal candidate will have hands-on experience in security setup, data maintenance, and reference data management across multiple asset classes, coupled with strong working knowledge of Eagle, Bloomberg (BBG), BBG AIM, BBG PORT, Charles River (CRD), and GoldenSource. This is an individual contributor role supporting our US-based stakeholders, requiring ownership, analytical thinking, and strong collaboration skills across global teams. Functional Responsibilities: Perform end-to-end setup, enrichment, and maintenance of securities and reference data in Eagle and related data management platforms. Validate and reconcile data between Bloomberg, CRD, GoldenSource, Eagle, and internal systems to ensure accuracy and completeness. Execute and monitor daily data feeds, ensuring timely updates and resolving exceptions or breaks. Conduct security master maintenance across multiple asset types equities, fixed income, derivatives, structured products, and funds. Collaborate with Front Office, Portfolio Management, Compliance, and Operations teams to resolve data discrepancies and support trade enablement. Support data quality initiatives, including automation, process improvements, and data standardization efforts. Participate in UAT testing, change management, and production deployment validation for system enhancements or platform migrations. Maintain comprehensive process documentation and ensure adherence to internal data governance and control frameworks. Handle ad-hoc data requests, issue analysis, and reporting as required by business users or management. Investment Banking / Asset Management Industry experience in an offshored operations environment. Experience working with security data across asset classes including equities, fixed income and derivatives Experience working with entity data across investment vehicles including pooled products, institutional separately managed portfolios or retail separately managed portfolios Knowledge of market data sources, products and tools Qualification(s): Hands-on experience in Reference Data / Security Master / Investment Data Management roles within asset management, investment banking, or financial services firms. Strong working knowledge of Eagle (PACE, STAR, Data Management) and data management processes. Proficient with Bloomberg (BBG Terminal, BBG AIM, BBG PORT) and Charles River (CRD) applications for data sourcing and validation. Exposure to GoldenSource or similar Master Data Management (MDM) tools is highly desirable. Solid understanding of financial instruments, including Equities, Fixed Income, Derivatives, and Structured Products. Familiarity with data feeds (e.g., Bloomberg BPIPE, Client, Markit) and static data integration workflows. Strong analytical, problem-solving, and data reconciliation skills. Excellent verbal and written communication skills for stakeholder interactions (mainly US-based teams). Willingness to work in US time zone (evening/night IST).Ability to analyze process/data exceptions and proven attention to detail.Experience using Microsoft Office suite of products (particularly Excel and VBA) and SQL. Basic knowledge of writing SQL queries. Very good communication skills, written and verbal Preferred Qualifications: SQL or data query/reporting knowledge. Prior exposure to automation or process improvement initiatives (Alteryx, Python, VBA, etc.). Experience working with middle office or front office support environments. Understanding of trade lifecycle and reference datas role in
Job Summary This role is hybrid, onsite Tuesday - Thursday. Job Description Required skills: Extensive hands-on experience in O9 integration and configuration. Minimum of 4 years' direct involvement in O9 demand and supply chain development and implementation. Expertise in O9 allocation development to manage ongoing development requirements. Act as the primary technical liaison for the functional team to address new requirements. Contribute to deployments, rollouts, and continuous day-to-day improvements. Develop and test custom O9 allocation programs supporting data conversions, interfaces, and O9 project implementation methodologies. Experience on Interface with SAP would be added advantage. Collect functional and business requirements from users and collaborate with technical teams on design and implementation. Perform fit-gap analysis and lead functional design approval processes. Prepare and review documentation to ensure thoroughness and accuracy. Work collaboratively on projects with end users and team members. Collaboration on projects with end users and team members. Engage with business users, client managers, and specialists to understand requirements and the broader implementation landscape. Capable of high-level solution design tailored to specific requirements. Suggest and validate various solution options based on the needs. Make independent decisions and liaise directly with customers, driving solutions until go-live and maintaining communication with key stakeholders. Strong organizational, analytical, planning, and communication skills. Demonstrated ability in testing intricate test plans/scripts. Proficiency in MS Office tools (Word, Excel, PowerPoint, Access, Visio) Strong and polished English communication, both written and oral. Responsibilities: Understand Medline business processes in Supply chain and related areas. Interact with Medline Business users to understand and document functional/non-functional requirements. Convert documented requirements and proposed solutions into solid systems designs to be developed by others, in India or the US. Analyze the design to understand areas of impact and develop test plans accordingly. Work with developers to understand the designs and validate that the software solution will satisfy the business needs. Assist Development staff in development and unit testing of these designs, regardless of development language. Develop test strategies and execute application test plans. Assist Testing staff in executing test plans. Troubleshoot reported systems issues, using data analysis and debugging tools as necessary. Serve as primary contact for handling support issues during Medline India business hours. This includes, but is not limited to, end-user calls and scheduled batch job issues. To provide feedback to the Development team and Functional team to ensure the work is carried out in accordance with the schedule and the quality requirements. Communicate regularly with Configuration Analysts at Corporate Headquarters to stay current on new and changed business processes and systems enhancements. To provide regular verbal communication and clear written documentation on all assignments. To provide estimates and feedback to the Software Development Manager for project scheduling purposes. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
04/14/2026
Full time
Job Summary This role is hybrid, onsite Tuesday - Thursday. Job Description Required skills: Extensive hands-on experience in O9 integration and configuration. Minimum of 4 years' direct involvement in O9 demand and supply chain development and implementation. Expertise in O9 allocation development to manage ongoing development requirements. Act as the primary technical liaison for the functional team to address new requirements. Contribute to deployments, rollouts, and continuous day-to-day improvements. Develop and test custom O9 allocation programs supporting data conversions, interfaces, and O9 project implementation methodologies. Experience on Interface with SAP would be added advantage. Collect functional and business requirements from users and collaborate with technical teams on design and implementation. Perform fit-gap analysis and lead functional design approval processes. Prepare and review documentation to ensure thoroughness and accuracy. Work collaboratively on projects with end users and team members. Collaboration on projects with end users and team members. Engage with business users, client managers, and specialists to understand requirements and the broader implementation landscape. Capable of high-level solution design tailored to specific requirements. Suggest and validate various solution options based on the needs. Make independent decisions and liaise directly with customers, driving solutions until go-live and maintaining communication with key stakeholders. Strong organizational, analytical, planning, and communication skills. Demonstrated ability in testing intricate test plans/scripts. Proficiency in MS Office tools (Word, Excel, PowerPoint, Access, Visio) Strong and polished English communication, both written and oral. Responsibilities: Understand Medline business processes in Supply chain and related areas. Interact with Medline Business users to understand and document functional/non-functional requirements. Convert documented requirements and proposed solutions into solid systems designs to be developed by others, in India or the US. Analyze the design to understand areas of impact and develop test plans accordingly. Work with developers to understand the designs and validate that the software solution will satisfy the business needs. Assist Development staff in development and unit testing of these designs, regardless of development language. Develop test strategies and execute application test plans. Assist Testing staff in executing test plans. Troubleshoot reported systems issues, using data analysis and debugging tools as necessary. Serve as primary contact for handling support issues during Medline India business hours. This includes, but is not limited to, end-user calls and scheduled batch job issues. To provide feedback to the Development team and Functional team to ensure the work is carried out in accordance with the schedule and the quality requirements. Communicate regularly with Configuration Analysts at Corporate Headquarters to stay current on new and changed business processes and systems enhancements. To provide regular verbal communication and clear written documentation on all assignments. To provide estimates and feedback to the Software Development Manager for project scheduling purposes. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Senior Business Systems Analyst / Data Architect Location: Charlotte, NC or Iselin, NJ Hybrid Schedule: Onsite 2-3 days/week required Duration: 6 months The Lead Business Systems Analyst approves that designed system solutions are appropriate for business needs and consistent with the overall design of the organization's information systems architecture. Working closely with senior leadership, this job manages large projects, processes and establishes operational plans. Responsibilities: Provides senior level consulting services to business groups on process improvement projects designed to improve IT and business management results. Develops and implements new processes, standards or operational plans that will have impact on the achievement of functional results. Participates in defining and formulating senior leadership's IT strategy through the review of business objectives and value proposition. Advises senior leadership on future business direction and aligns IT with business priorities, strategies, and operating models. Recommends solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology. Recommends long-term improvements and changes to organization's IT systems to support future business direction and growth. Coaches, reviews and delegates work to lower level professionals. Qualifications: Education University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred Skills: Eagle Security Master Understanding of asset management domain knowledge Experience Golden Source data model & application Snowflake base lake house AWS Experience is plus 10 plus years of work experience in asset management
04/14/2026
Full time
Senior Business Systems Analyst / Data Architect Location: Charlotte, NC or Iselin, NJ Hybrid Schedule: Onsite 2-3 days/week required Duration: 6 months The Lead Business Systems Analyst approves that designed system solutions are appropriate for business needs and consistent with the overall design of the organization's information systems architecture. Working closely with senior leadership, this job manages large projects, processes and establishes operational plans. Responsibilities: Provides senior level consulting services to business groups on process improvement projects designed to improve IT and business management results. Develops and implements new processes, standards or operational plans that will have impact on the achievement of functional results. Participates in defining and formulating senior leadership's IT strategy through the review of business objectives and value proposition. Advises senior leadership on future business direction and aligns IT with business priorities, strategies, and operating models. Recommends solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology. Recommends long-term improvements and changes to organization's IT systems to support future business direction and growth. Coaches, reviews and delegates work to lower level professionals. Qualifications: Education University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred Skills: Eagle Security Master Understanding of asset management domain knowledge Experience Golden Source data model & application Snowflake base lake house AWS Experience is plus 10 plus years of work experience in asset management
Salary Range: $70,304 - $90,300 This position is a hybrid role between an IT Support Analyst and a Junior Systems Administrator for the F/A-18 & EA-18G Integrated Product Team (IPT). The role is primarily responsible for Tier I/II troubleshooting and front-line triage, while providing significant opportunities to support more technical System Administrator tasks and functions as the candidate progresses. Essential Job Functions: Serve as a member of the team responsible for triaging and prioritizing all service calls, walk-ins, emails, and help desk tickets. Provide technical support to all end users, customers, and guests within the IPT. Perform standard account maintenance tasks including creating user accounts through Active Directory (AD), resetting passwords, and performing account unlocks. Assist with the routing of account-related paperwork to the proper personnel. Execute foundational system administrator tasks such as managing file share accounts, adjusting account permissions, and implementing assigned Change Requests (CRs). Support the deployment of IT assets and provide desktop/application troubleshooting to ensure mission-critical hardware remains operational. Support, implement, and comply with cybersecurity requirements and controls. Identify and manage relevant IT/Cybersecurity infrastructure components and documentation. Provide technical support for all VTC systems used throughout the IPT and assist with technical implementation for organizational projects and services. Coordinate activities with IT Management, stakeholders, and other technical teams. Work cross-functionally to achieve the IPT's mission and maintain operational uptime. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. High school diploma plus 10 years of experience or an Associates degree with four years experience. Must be able to be granted a security clearance and maintain one for the duration of employment. Teachable, positive attitude, highly motivated, and team oriented. Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment. Effectively communicate (oral and written) with tact and professionalism. Detail-oriented with strong organizational skills. Must be able to work onsite - This position is not remote work eligible. Windows Operating System and Security+ or other certifications required to comply with DoD 8140. Must be willing and able to work after hours/weekend support for patching and maintenance as needed. Possess professionalism, courtesy, high moral character, and integrity. Desired Skills: Expertise with Atlassian products such as Jira, Service Desk, and Wiki.
04/14/2026
Full time
Salary Range: $70,304 - $90,300 This position is a hybrid role between an IT Support Analyst and a Junior Systems Administrator for the F/A-18 & EA-18G Integrated Product Team (IPT). The role is primarily responsible for Tier I/II troubleshooting and front-line triage, while providing significant opportunities to support more technical System Administrator tasks and functions as the candidate progresses. Essential Job Functions: Serve as a member of the team responsible for triaging and prioritizing all service calls, walk-ins, emails, and help desk tickets. Provide technical support to all end users, customers, and guests within the IPT. Perform standard account maintenance tasks including creating user accounts through Active Directory (AD), resetting passwords, and performing account unlocks. Assist with the routing of account-related paperwork to the proper personnel. Execute foundational system administrator tasks such as managing file share accounts, adjusting account permissions, and implementing assigned Change Requests (CRs). Support the deployment of IT assets and provide desktop/application troubleshooting to ensure mission-critical hardware remains operational. Support, implement, and comply with cybersecurity requirements and controls. Identify and manage relevant IT/Cybersecurity infrastructure components and documentation. Provide technical support for all VTC systems used throughout the IPT and assist with technical implementation for organizational projects and services. Coordinate activities with IT Management, stakeholders, and other technical teams. Work cross-functionally to achieve the IPT's mission and maintain operational uptime. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. High school diploma plus 10 years of experience or an Associates degree with four years experience. Must be able to be granted a security clearance and maintain one for the duration of employment. Teachable, positive attitude, highly motivated, and team oriented. Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment. Effectively communicate (oral and written) with tact and professionalism. Detail-oriented with strong organizational skills. Must be able to work onsite - This position is not remote work eligible. Windows Operating System and Security+ or other certifications required to comply with DoD 8140. Must be willing and able to work after hours/weekend support for patching and maintenance as needed. Possess professionalism, courtesy, high moral character, and integrity. Desired Skills: Expertise with Atlassian products such as Jira, Service Desk, and Wiki.