Job Description
A leading consultancy in Mexico, Ciudad de México is seeking an IT Support Engineer to deliver quality technical support. The successful candidate will manage the ticket queue, assist in IT operations, and address issues related to hardware/software. This role requires 5 years of experience in IT support, proficiency in both Windows and MacOS systems, and a strong customer service orientation. Additional responsibilities include managing IT asset logistics and documentation. Join us to contribute to our values and growth-oriented environment.