Internal Responsibilities
- Technology Leadership: Oversee Software Engineering, Quality Assurance, and Architecture teams with full delivery accountability, while delegating day-to-day operations.
- Platform Transformation: Lead the evolution of the technology and delivery infrastructure toward a cloud-native future state, emphasizing time-to-market, operational excellence, performance, resiliency, and security.
- Portfolio Alignment: Drive a unified technology portfolio across Engineering, our front to back solution, SaaS, and other business units to ensure consistency and strategic alignment.
- Architectural Vision: Define and champion a long range architecture that enables the company to deliver industry leading F2B solutions.
- DevOps Enablement: Establish streamlined processes for continuous integration and deployment, accelerating code to production cycles through DevOps methodologies.
- Financial Partnership: Collaborate with Finance and the Executive team to optimize technology spend, reduce client costs, and maximize customer success.
- Security Oversight: Own and manage all software security concerns across the product suite, ensuring compliance and proactive risk mitigation.
- AI Adoption: Spearhead the adoption of Artificial Intelligence across internal platforms and processes to enhance automation, decision making, and operational efficiency.
- Growth Strategy: Drive the technology roadmap to support the company's ambition of becoming a billion dollar, technology led enterprise.
- One: Partner with leadership to drive the collective strategy and vision to life. Promote collaboration within the different business lines. There will be a dual reporting line into CIO to help ensure alignment.
External Responsibilities
- Client Engagement: Articulate the company's technology roadmap and philosophy to clients and prospects, linking innovation to business value.
- Sales Enablement: Support the sales process by positioning the company's platform as the premier solution in the marketplace.
- Market Intelligence: Contribute to business development by researching emerging technologies and market trends that influence technology and operations strategy.
- Strategic Evaluation: Lead technical and organizational assessments of potential acquisitions and partnerships to support growth and innovation.
- Brand Advocacy: Partner with Marketing to strengthen the company's digital presence and represent the brand at conferences, media events, and industry forums.
- AI-Driven Client Solutions: Champion the use of Artificial Intelligence in client facing products and services to deliver differentiated value and competitive advantage.