Software Engineer, Platform

Overview

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities-AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

About the Role

Glean is seeking an Infrastructure Engineer to build and evolve the platform that powers a highly available, performant, secure and cost effective infrastructure across all clouds. You will deliver complex components with elegant automation, robust uptime guarantees, autoscaling, and reliable alerting/monitoring for infrastructure that runs across multiple cloud providers. As part of the Platform team, you'll be responsible for critical pieces of Glean's infrastructure, working closely with several other teams to support their workloads.

Responsibilities

• Oversee the entirety of greenfield features from inception to implementation, experimentation, launch and beyond
• Provide leadership and mentor more junior engineers
• Work with designers, product managers, data scientists, and other engineers to understand our problem space and create elegant solutions
• Write robust code that is efficient, easy to read, maintain, and test

Qualifications

• Bachelor's degree (or equivalent) in Computer Science or related field
• 3+ years of experience in a role working with AWS and/or GCP IaaS services e.g., compute, object storage, IAM, networking, VPC
• Experience with Terraform, K8s (GKE/EKS), Data Pipelines (Beam/Flink/Kafka/PubSub/SQS), ML Pipelines, Object Storage (S3/GCS), BigQuery, etc. is a plus
• Experience managing large scale cloud infrastructure with IaC
• Highly proficient with modern Unix/Linux operating systems/distributions
• Experience defining SLOs/SLIs and implementing monitoring, alerting, and runbooks
• Adaptable. Goals can change fast. You anticipate and react quickly.
• Autonomous. You own what you work on. You move fast and get things done.
• Excellent communication. You will need to communicate complex ideas effectively to both technical and non-technical audiences, and both verbally and in writing.
• Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization.

Location

This role is hybrid (3-4 days a week in one of our SF Bay Area offices).

Compensation

The standard base salary range for this position is $140,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Benefits

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipend to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

Diversity & Inclusion

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people in our organization. We are committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Glean's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification of Disability

Form CC-305

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• To do this, we must ask applicants and employees if they have a disability or have ever had one.

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