IT Software Engineer 4

Job Title: IT Software Engineer 4 Job Location: Chicago, IL, USA, 60603 Skills/Attributes: IAM,Java,Python,Spring,SQL,Ticketing Systems Position Description:Experience & Education Bachelors/Masters degree + 57 years experience OR Technical certification (no degree) + 8 years experience Desired (Nice-to-Have) Data management / data operations background Familiarity with ADO pipeline framework SRE (Site Reliability Engineering) experience Python scripting for automation Top Technical Skills (Required)1. 2+ years application support for cloud-based applications2. AEM (A e Experience Manager) / JavaScript / Angular / Spring Boot triaging issues3. Azure App Services, APIs, SQL Server DB4. High availability architecture expertise5. Monitoring tools: Thousand Eyes, App Insights, Grafana, etc. Soft Skills / Other Technical Python, PowerShell, SQL, JSON Knowledge of autoscaling features (no hands-on required) Daily Responsibilities Triage & resolve support tickets per SLA Critical application/technical problem identification & resolution Off-shift & weekend support calls Application availability & performance monitoring Develop scripts/automation to detect/correct issues Develop monitoring & alerting capabilities