Job Description
Domain Migration Support / junior-mid Indianapolis, IN Platform Staffing is seeking a detail-oriented GLP Domain Migration Support specialist to facilitate the technical transition of users, workstations, and laboratory applications between domain environments. This role is critical in supporting GLP (Good Laboratory Practice) teams and administrators, ensuring that migrations are executed with minimal downtime while strictly maintaining data integrity and security permissions as required by regulatory standards. RESPONSIBILITIES Workstation Readiness: Prepare and configure Windows 10/11 workstations and laboratory-specific applications for domain migration. Network Configuration: Manage and troubleshoot DNS, DHCP, and TCP/IP settings to ensure seamless handoffs between domain controllers and proper name resolution. Encryption Management: Manage BitLocker recovery keys and BIOS-level configurations to prevent lockout during boot-level changes. Regulatory Adherence: Implement and maintain data integrity protocols in strict accordance with GLP standards. System Validation: Coordinate closely with the Validation team to ensure that all migrated systems remain in a "validated state" post-transition. User Training: Provide "White Glove" support to non-technical staff, explaining technical changes clearly and with patience. Issue Escalation: Record and report migration roadblocks to the LOTS team and project leadership to ensure rapid resolution SKILLS/EXPERIENCE OS Expertise: Proven track record supporting Windows 10 and Windows 11 in an enterprise environment. Directory Services: Strong functional knowledge of Active Directory, GPO application, and Organizational Unit (OU) structures. Networking: Deep understanding of TCP/IP stacks and how they interact with Domain Controllers. Problem Solving: High-level analytical skills with extreme attention to detail, specifically regarding security permissions. Communication: Ability to bridge the gap between complex IT requirements and laboratory business needs. Reliability: Ability to follow strict Standard Operating Procedures (SOPs) without deviation. Preferred Qualifications\Experience Automation: Ability to run and modify basic scripts (PowerShell/Batch) to automate repetitive tasks like machine renaming or OU movements. Regulated Environments: Prior experience working in GLP, GMP, or other highly regulated laboratory settings. Identity Management: Familiarity with the impact of SID history and credential caching during cross-forest or cross-domain migrations.