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senior application systems analyst
Clinical Systems Analyst
Prosum Long Beach, California
Senior Clinical Information Systems Analyst Pay Range: $55-$59/hr. We are seeking an experienced Senior Clinical Information Systems Analyst to support ambulatory clinical applications within a healthcare IT environment. This role plays a key part in application support, system implementation, workflow optimization, and ongoing maintenance of clinical systems. The ideal candidate combines strong analytical skills with hands-on healthcare application experience and the ability to translate complex clinical workflows into scalable technical solutions. This role includes both operational support and project-based responsibilities such as system upgrades, testing, and collaboration with clinical and technical stakeholders. Key Responsibilities Provide day-to-day support for clinical applications, including incident resolution and service requests Lead and support system implementations, upgrades, and enhancement initiatives Analyze clinical workflows and translate business requirements into system design and technical solutions Develop, execute, and document test plans for system changes, enhancements, and upgrades Troubleshoot application issues and interface/integration problems (inbound and outbound) Collaborate with clinical staff, IT teams, and vendors to ensure system performance and usability Create and maintain system documentation, user guides, and SOPs Support end-user training and adoption of system enhancements Identify risks, issues, and improvement opportunities; recommend and implement solutions Participate in project activities including task coordination and deliverable review Ensure systems meet operational, regulatory, and infrastructure requirements Participate in on-call rotation to support 24/7 operations Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (Or 4+ years of additional relevant experience in lieu of degree) 5+ years of healthcare IT experience , including system support, implementation, and testing Experience supporting clinical applications such as Revenue Cycle systems and PowerChart Strong analytical and problem-solving skills with ability to independently resolve complex issues Experience supporting clinical workflows in healthcare environments Hands-on experience creating and executing test plans and validating system functionality Strong documentation skills with ability to translate technical concepts for business users Experience troubleshooting system interfaces and integrations Excellent communication skills (written and verbal) Ability to support on-call rotations and flexible schedules Preferred Qualifications Experience with ambulatory clinical systems Prior healthcare IT consulting experience Exposure to workflow optimization and system standardization initiatives Additional Requirements Ability to travel between sites as needed Strong stakeholder communication and professionalism Ability to independently manage issues through full resolution
05/12/2026
Full time
Senior Clinical Information Systems Analyst Pay Range: $55-$59/hr. We are seeking an experienced Senior Clinical Information Systems Analyst to support ambulatory clinical applications within a healthcare IT environment. This role plays a key part in application support, system implementation, workflow optimization, and ongoing maintenance of clinical systems. The ideal candidate combines strong analytical skills with hands-on healthcare application experience and the ability to translate complex clinical workflows into scalable technical solutions. This role includes both operational support and project-based responsibilities such as system upgrades, testing, and collaboration with clinical and technical stakeholders. Key Responsibilities Provide day-to-day support for clinical applications, including incident resolution and service requests Lead and support system implementations, upgrades, and enhancement initiatives Analyze clinical workflows and translate business requirements into system design and technical solutions Develop, execute, and document test plans for system changes, enhancements, and upgrades Troubleshoot application issues and interface/integration problems (inbound and outbound) Collaborate with clinical staff, IT teams, and vendors to ensure system performance and usability Create and maintain system documentation, user guides, and SOPs Support end-user training and adoption of system enhancements Identify risks, issues, and improvement opportunities; recommend and implement solutions Participate in project activities including task coordination and deliverable review Ensure systems meet operational, regulatory, and infrastructure requirements Participate in on-call rotation to support 24/7 operations Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (Or 4+ years of additional relevant experience in lieu of degree) 5+ years of healthcare IT experience , including system support, implementation, and testing Experience supporting clinical applications such as Revenue Cycle systems and PowerChart Strong analytical and problem-solving skills with ability to independently resolve complex issues Experience supporting clinical workflows in healthcare environments Hands-on experience creating and executing test plans and validating system functionality Strong documentation skills with ability to translate technical concepts for business users Experience troubleshooting system interfaces and integrations Excellent communication skills (written and verbal) Ability to support on-call rotations and flexible schedules Preferred Qualifications Experience with ambulatory clinical systems Prior healthcare IT consulting experience Exposure to workflow optimization and system standardization initiatives Additional Requirements Ability to travel between sites as needed Strong stakeholder communication and professionalism Ability to independently manage issues through full resolution
Clinical Systems Analyst
Prosum
Senior Clinical Information Systems Analyst Pay Range: $55-$59/hr. We are seeking an experienced Senior Clinical Information Systems Analyst to support ambulatory clinical applications within a healthcare IT environment. This role plays a key part in application support, system implementation, workflow optimization, and ongoing maintenance of clinical systems. The ideal candidate combines strong analytical skills with hands-on healthcare application experience and the ability to translate complex clinical workflows into scalable technical solutions. This role includes both operational support and project-based responsibilities such as system upgrades, testing, and collaboration with clinical and technical stakeholders. Key Responsibilities Provide day-to-day support for clinical applications, including incident resolution and service requests Lead and support system implementations, upgrades, and enhancement initiatives Analyze clinical workflows and translate business requirements into system design and technical solutions Develop, execute, and document test plans for system changes, enhancements, and upgrades Troubleshoot application issues and interface/integration problems (inbound and outbound) Collaborate with clinical staff, IT teams, and vendors to ensure system performance and usability Create and maintain system documentation, user guides, and SOPs Support end-user training and adoption of system enhancements Identify risks, issues, and improvement opportunities; recommend and implement solutions Participate in project activities including task coordination and deliverable review Ensure systems meet operational, regulatory, and infrastructure requirements Participate in on-call rotation to support 24/7 operations Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (Or 4+ years of additional relevant experience in lieu of degree) 5+ years of healthcare IT experience , including system support, implementation, and testing Experience supporting clinical applications such as Revenue Cycle systems and PowerChart Strong analytical and problem-solving skills with ability to independently resolve complex issues Experience supporting clinical workflows in healthcare environments Hands-on experience creating and executing test plans and validating system functionality Strong documentation skills with ability to translate technical concepts for business users Experience troubleshooting system interfaces and integrations Excellent communication skills (written and verbal) Ability to support on-call rotations and flexible schedules Preferred Qualifications Experience with ambulatory clinical systems Prior healthcare IT consulting experience Exposure to workflow optimization and system standardization initiatives Additional Requirements Ability to travel between sites as needed Strong stakeholder communication and professionalism Ability to independently manage issues through full resolution
05/12/2026
Full time
Senior Clinical Information Systems Analyst Pay Range: $55-$59/hr. We are seeking an experienced Senior Clinical Information Systems Analyst to support ambulatory clinical applications within a healthcare IT environment. This role plays a key part in application support, system implementation, workflow optimization, and ongoing maintenance of clinical systems. The ideal candidate combines strong analytical skills with hands-on healthcare application experience and the ability to translate complex clinical workflows into scalable technical solutions. This role includes both operational support and project-based responsibilities such as system upgrades, testing, and collaboration with clinical and technical stakeholders. Key Responsibilities Provide day-to-day support for clinical applications, including incident resolution and service requests Lead and support system implementations, upgrades, and enhancement initiatives Analyze clinical workflows and translate business requirements into system design and technical solutions Develop, execute, and document test plans for system changes, enhancements, and upgrades Troubleshoot application issues and interface/integration problems (inbound and outbound) Collaborate with clinical staff, IT teams, and vendors to ensure system performance and usability Create and maintain system documentation, user guides, and SOPs Support end-user training and adoption of system enhancements Identify risks, issues, and improvement opportunities; recommend and implement solutions Participate in project activities including task coordination and deliverable review Ensure systems meet operational, regulatory, and infrastructure requirements Participate in on-call rotation to support 24/7 operations Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (Or 4+ years of additional relevant experience in lieu of degree) 5+ years of healthcare IT experience , including system support, implementation, and testing Experience supporting clinical applications such as Revenue Cycle systems and PowerChart Strong analytical and problem-solving skills with ability to independently resolve complex issues Experience supporting clinical workflows in healthcare environments Hands-on experience creating and executing test plans and validating system functionality Strong documentation skills with ability to translate technical concepts for business users Experience troubleshooting system interfaces and integrations Excellent communication skills (written and verbal) Ability to support on-call rotations and flexible schedules Preferred Qualifications Experience with ambulatory clinical systems Prior healthcare IT consulting experience Exposure to workflow optimization and system standardization initiatives Additional Requirements Ability to travel between sites as needed Strong stakeholder communication and professionalism Ability to independently manage issues through full resolution
Clinical Systems Analyst
Prosum San Francisco, California
Senior Clinical Information Systems Analyst Pay Range: $55-$59/hr. We are seeking an experienced Senior Clinical Information Systems Analyst to support ambulatory clinical applications within a healthcare IT environment. This role plays a key part in application support, system implementation, workflow optimization, and ongoing maintenance of clinical systems. The ideal candidate combines strong analytical skills with hands-on healthcare application experience and the ability to translate complex clinical workflows into scalable technical solutions. This role includes both operational support and project-based responsibilities such as system upgrades, testing, and collaboration with clinical and technical stakeholders. Key Responsibilities Provide day-to-day support for clinical applications, including incident resolution and service requests Lead and support system implementations, upgrades, and enhancement initiatives Analyze clinical workflows and translate business requirements into system design and technical solutions Develop, execute, and document test plans for system changes, enhancements, and upgrades Troubleshoot application issues and interface/integration problems (inbound and outbound) Collaborate with clinical staff, IT teams, and vendors to ensure system performance and usability Create and maintain system documentation, user guides, and SOPs Support end-user training and adoption of system enhancements Identify risks, issues, and improvement opportunities; recommend and implement solutions Participate in project activities including task coordination and deliverable review Ensure systems meet operational, regulatory, and infrastructure requirements Participate in on-call rotation to support 24/7 operations Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (Or 4+ years of additional relevant experience in lieu of degree) 5+ years of healthcare IT experience , including system support, implementation, and testing Experience supporting clinical applications such as Revenue Cycle systems and PowerChart Strong analytical and problem-solving skills with ability to independently resolve complex issues Experience supporting clinical workflows in healthcare environments Hands-on experience creating and executing test plans and validating system functionality Strong documentation skills with ability to translate technical concepts for business users Experience troubleshooting system interfaces and integrations Excellent communication skills (written and verbal) Ability to support on-call rotations and flexible schedules Preferred Qualifications Experience with ambulatory clinical systems Prior healthcare IT consulting experience Exposure to workflow optimization and system standardization initiatives Additional Requirements Ability to travel between sites as needed Strong stakeholder communication and professionalism Ability to independently manage issues through full resolution
05/12/2026
Full time
Senior Clinical Information Systems Analyst Pay Range: $55-$59/hr. We are seeking an experienced Senior Clinical Information Systems Analyst to support ambulatory clinical applications within a healthcare IT environment. This role plays a key part in application support, system implementation, workflow optimization, and ongoing maintenance of clinical systems. The ideal candidate combines strong analytical skills with hands-on healthcare application experience and the ability to translate complex clinical workflows into scalable technical solutions. This role includes both operational support and project-based responsibilities such as system upgrades, testing, and collaboration with clinical and technical stakeholders. Key Responsibilities Provide day-to-day support for clinical applications, including incident resolution and service requests Lead and support system implementations, upgrades, and enhancement initiatives Analyze clinical workflows and translate business requirements into system design and technical solutions Develop, execute, and document test plans for system changes, enhancements, and upgrades Troubleshoot application issues and interface/integration problems (inbound and outbound) Collaborate with clinical staff, IT teams, and vendors to ensure system performance and usability Create and maintain system documentation, user guides, and SOPs Support end-user training and adoption of system enhancements Identify risks, issues, and improvement opportunities; recommend and implement solutions Participate in project activities including task coordination and deliverable review Ensure systems meet operational, regulatory, and infrastructure requirements Participate in on-call rotation to support 24/7 operations Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (Or 4+ years of additional relevant experience in lieu of degree) 5+ years of healthcare IT experience , including system support, implementation, and testing Experience supporting clinical applications such as Revenue Cycle systems and PowerChart Strong analytical and problem-solving skills with ability to independently resolve complex issues Experience supporting clinical workflows in healthcare environments Hands-on experience creating and executing test plans and validating system functionality Strong documentation skills with ability to translate technical concepts for business users Experience troubleshooting system interfaces and integrations Excellent communication skills (written and verbal) Ability to support on-call rotations and flexible schedules Preferred Qualifications Experience with ambulatory clinical systems Prior healthcare IT consulting experience Exposure to workflow optimization and system standardization initiatives Additional Requirements Ability to travel between sites as needed Strong stakeholder communication and professionalism Ability to independently manage issues through full resolution
Help Desk Support Analyst
Jobot Olive Branch, Mississippi
Division Manager Lead Civil Construction Operations Across Michigan (High-Impact Leadership Role) This Jobot Job is hosted by: Giulia Saier Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $150,000 - $250,000 per year A bit about us: Our client is a well-established civil construction firm with a strong reputation across Michigan for delivering heavy civil and site development projects. They are seeking an experienced and driven Division Manager to oversee operations across multiple offices, lead teams, and partner directly with company ownership. This is a high-visibility leadership role ideal for someone who thrives in people management, project execution, and estimating oversight. Why join us? Starting salary range: $150,000-$250,000 (based on experience) Additional bonuses, benefits, and perks offered Long-term growth opportunity within a stable, respected company Job Details The Michigan Division Manager will oversee operations for the Grand Ledge and Ann Arbor offices, working closely with estimating, project management, accounting, and field leadership. This role reports directly to the Company Owners and will serve as the senior operational leader across the Michigan division. Key Responsibilities Provide leadership and strategic oversight for Michigan operations across multiple offices Lead and develop estimating, project management, accounting, and field leadership teams Oversee civil construction project execution to ensure schedule, budget, safety, and quality goals are met Drive accountability and performance across teams while fostering a strong culture Support high-level estimating, bid strategy, and pursuit planning for civil/site development projects Ensure processes and systems support scalable operations and operational excellence Partner with ownership to align division performance, forecasting, and growth initiatives Act as a key decision-maker and escalation point for project challenges and resource planning Qualifications Bachelor's degree required: Civil Engineering or Construction Management strongly preferred 10+ years of experience in civil construction leadership/management Strong background in: Estimating civil construction projects Managing and delivering civil construction projects Leading teams and developing people Ability to collaborate across departments (PM, estimating, accounting, field ops) Proven leadership presence with strong communication, decision-making, and accountability skills Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
05/12/2026
Full time
Division Manager Lead Civil Construction Operations Across Michigan (High-Impact Leadership Role) This Jobot Job is hosted by: Giulia Saier Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $150,000 - $250,000 per year A bit about us: Our client is a well-established civil construction firm with a strong reputation across Michigan for delivering heavy civil and site development projects. They are seeking an experienced and driven Division Manager to oversee operations across multiple offices, lead teams, and partner directly with company ownership. This is a high-visibility leadership role ideal for someone who thrives in people management, project execution, and estimating oversight. Why join us? Starting salary range: $150,000-$250,000 (based on experience) Additional bonuses, benefits, and perks offered Long-term growth opportunity within a stable, respected company Job Details The Michigan Division Manager will oversee operations for the Grand Ledge and Ann Arbor offices, working closely with estimating, project management, accounting, and field leadership. This role reports directly to the Company Owners and will serve as the senior operational leader across the Michigan division. Key Responsibilities Provide leadership and strategic oversight for Michigan operations across multiple offices Lead and develop estimating, project management, accounting, and field leadership teams Oversee civil construction project execution to ensure schedule, budget, safety, and quality goals are met Drive accountability and performance across teams while fostering a strong culture Support high-level estimating, bid strategy, and pursuit planning for civil/site development projects Ensure processes and systems support scalable operations and operational excellence Partner with ownership to align division performance, forecasting, and growth initiatives Act as a key decision-maker and escalation point for project challenges and resource planning Qualifications Bachelor's degree required: Civil Engineering or Construction Management strongly preferred 10+ years of experience in civil construction leadership/management Strong background in: Estimating civil construction projects Managing and delivering civil construction projects Leading teams and developing people Ability to collaborate across departments (PM, estimating, accounting, field ops) Proven leadership presence with strong communication, decision-making, and accountability skills Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate
Santander Holdings USA Inc New York, New York
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate manages one or more processes, projects, or procedures within the FP&A functionality, with a strong focus on data, automation, and analytics enablement. The incumbent will provide well-analyzed and clearly defined recommendations on process improvements, leveraging modern BI and data tools while influencing others regarding FP&A policies, practices, and procedures Develops, improves, and independently manages several processes (reporting, projects, systems, procedures, or products) within the FP&A structure, with an emphasis on data models, dashboards, and automated reporting pipelines. Enhances the financial understanding of business lines, products, and segments by building Power BI dashboards, analytical models, and data transformations using Power Query and SQL to support reporting, forecasting, and decision making. Designs and maintains end-to-end reporting solutions, from raw data ingestion (SQL / servers) to semantic models and executive-level dashboards. Influences others regarding FP&A process policies, procedures, and practices, promoting data governance, standardization, and automation best practices. Recommends industry and peer data sources to enhance reporting with benchmarks, supporting business cases through structured datasets and reusable models. Coaches and reviews the work of lower-level professionals, helping them adopt Power BI, Power Query, SQL and automation best practices to execute the financial management function more efficiently. Implements scalable solutions to existing problems using Python, SQL, Power BI, dbt models, and automated data workflows. Delivers well-analyzed financial forecasts supported by robust data models and version-controlled transformations, aligned with the business strategic direction and budget. Exchanges facts, statuses, ideas, and issues using data-driven storytelling and visualization, enabling faster and better executive decision-making. Acts as a subject matter expert providing functional and technical guidance on data modeling, BI architecture, and analytics platforms. Acts as a subject matter expert while providing leadership, guidance, and mentorship to other project managers and analysts on advanced analytics and reporting solutions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Science, Data Analytics/Data Science, Business Analytics/Information Systems - Required. Master's Degree: Business Administration, Accounting and/or Economics - Preferred. 3+ Years Financial Planning and Analysis in the Banking or Financial Services Industry - Preferred. Excellent verbal and written communication skills. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to prioritize and manage multiple projects simultaneously. Ability to listen and interpret the requirements of internal clients, plan accordingly, and exceed expectations. Strong financial analysis, modeling, and problem-solving. Demonstrated financial modeling knowledge and skills with strong analytical, qualitative, and problem-solving skills. Excellent interpersonal skills with ability to build relationships at all levels of management. Excellent leadership skills. Strong Proficiency in SQL, DAX, Python, PowerPoint, Excel, Power BI Strong experience in and knowledge of financial planning and analysis. Ability to multi-task and meet strict deadlines. Ability to effectively communicate complex financial transactions and strategies. Ability to effectively interact with the market, executive management and vendors. Detail oriented with the ability to research, organize and analyze financial data. Spanish language proficiency preferred Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Power BI and database administration (Azure, Snowflake, DB Admin). What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $115,000.00 USD Maximum: $145,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/12/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate manages one or more processes, projects, or procedures within the FP&A functionality, with a strong focus on data, automation, and analytics enablement. The incumbent will provide well-analyzed and clearly defined recommendations on process improvements, leveraging modern BI and data tools while influencing others regarding FP&A policies, practices, and procedures Develops, improves, and independently manages several processes (reporting, projects, systems, procedures, or products) within the FP&A structure, with an emphasis on data models, dashboards, and automated reporting pipelines. Enhances the financial understanding of business lines, products, and segments by building Power BI dashboards, analytical models, and data transformations using Power Query and SQL to support reporting, forecasting, and decision making. Designs and maintains end-to-end reporting solutions, from raw data ingestion (SQL / servers) to semantic models and executive-level dashboards. Influences others regarding FP&A process policies, procedures, and practices, promoting data governance, standardization, and automation best practices. Recommends industry and peer data sources to enhance reporting with benchmarks, supporting business cases through structured datasets and reusable models. Coaches and reviews the work of lower-level professionals, helping them adopt Power BI, Power Query, SQL and automation best practices to execute the financial management function more efficiently. Implements scalable solutions to existing problems using Python, SQL, Power BI, dbt models, and automated data workflows. Delivers well-analyzed financial forecasts supported by robust data models and version-controlled transformations, aligned with the business strategic direction and budget. Exchanges facts, statuses, ideas, and issues using data-driven storytelling and visualization, enabling faster and better executive decision-making. Acts as a subject matter expert providing functional and technical guidance on data modeling, BI architecture, and analytics platforms. Acts as a subject matter expert while providing leadership, guidance, and mentorship to other project managers and analysts on advanced analytics and reporting solutions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Science, Data Analytics/Data Science, Business Analytics/Information Systems - Required. Master's Degree: Business Administration, Accounting and/or Economics - Preferred. 3+ Years Financial Planning and Analysis in the Banking or Financial Services Industry - Preferred. Excellent verbal and written communication skills. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to prioritize and manage multiple projects simultaneously. Ability to listen and interpret the requirements of internal clients, plan accordingly, and exceed expectations. Strong financial analysis, modeling, and problem-solving. Demonstrated financial modeling knowledge and skills with strong analytical, qualitative, and problem-solving skills. Excellent interpersonal skills with ability to build relationships at all levels of management. Excellent leadership skills. Strong Proficiency in SQL, DAX, Python, PowerPoint, Excel, Power BI Strong experience in and knowledge of financial planning and analysis. Ability to multi-task and meet strict deadlines. Ability to effectively communicate complex financial transactions and strategies. Ability to effectively interact with the market, executive management and vendors. Detail oriented with the ability to research, organize and analyze financial data. Spanish language proficiency preferred Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Power BI and database administration (Azure, Snowflake, DB Admin). What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $115,000.00 USD Maximum: $145,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate
Santander Holdings USA Inc New York, New York
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate manages one or more processes, projects, or procedures within the FP&A functionality, with a strong focus on data, automation, and analytics enablement. The incumbent will provide well-analyzed and clearly defined recommendations on process improvements, leveraging modern BI and data tools while influencing others regarding FP&A policies, practices, and procedures Develops, improves, and independently manages several processes (reporting, projects, systems, procedures, or products) within the FP&A structure, with an emphasis on data models, dashboards, and automated reporting pipelines. Enhances the financial understanding of business lines, products, and segments by building Power BI dashboards, analytical models, and data transformations using Power Query and SQL to support reporting, forecasting, and decision making. Designs and maintains end-to-end reporting solutions, from raw data ingestion (SQL / servers) to semantic models and executive-level dashboards. Influences others regarding FP&A process policies, procedures, and practices, promoting data governance, standardization, and automation best practices. Recommends industry and peer data sources to enhance reporting with benchmarks, supporting business cases through structured datasets and reusable models. Coaches and reviews the work of lower-level professionals, helping them adopt Power BI, Power Query, SQL and automation best practices to execute the financial management function more efficiently. Implements scalable solutions to existing problems using Python, SQL, Power BI, dbt models, and automated data workflows. Delivers well-analyzed financial forecasts supported by robust data models and version-controlled transformations, aligned with the business strategic direction and budget. Exchanges facts, statuses, ideas, and issues using data-driven storytelling and visualization, enabling faster and better executive decision-making. Acts as a subject matter expert providing functional and technical guidance on data modeling, BI architecture, and analytics platforms. Acts as a subject matter expert while providing leadership, guidance, and mentorship to other project managers and analysts on advanced analytics and reporting solutions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Science, Data Analytics/Data Science, Business Analytics/Information Systems - Required. Master's Degree: Business Administration, Accounting and/or Economics - Preferred. 3+ Years Financial Planning and Analysis in the Banking or Financial Services Industry - Preferred. Excellent verbal and written communication skills. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to prioritize and manage multiple projects simultaneously. Ability to listen and interpret the requirements of internal clients, plan accordingly, and exceed expectations. Strong financial analysis, modeling, and problem-solving. Demonstrated financial modeling knowledge and skills with strong analytical, qualitative, and problem-solving skills. Excellent interpersonal skills with ability to build relationships at all levels of management. Excellent leadership skills. Strong Proficiency in SQL, DAX, Python, PowerPoint, Excel, Power BI Strong experience in and knowledge of financial planning and analysis. Ability to multi-task and meet strict deadlines. Ability to effectively communicate complex financial transactions and strategies. Ability to effectively interact with the market, executive management and vendors. Detail oriented with the ability to research, organize and analyze financial data. Spanish language proficiency preferred Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Power BI and database administration (Azure, Snowflake, DB Admin). What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $115,000.00 USD Maximum: $145,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/11/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate manages one or more processes, projects, or procedures within the FP&A functionality, with a strong focus on data, automation, and analytics enablement. The incumbent will provide well-analyzed and clearly defined recommendations on process improvements, leveraging modern BI and data tools while influencing others regarding FP&A policies, practices, and procedures Develops, improves, and independently manages several processes (reporting, projects, systems, procedures, or products) within the FP&A structure, with an emphasis on data models, dashboards, and automated reporting pipelines. Enhances the financial understanding of business lines, products, and segments by building Power BI dashboards, analytical models, and data transformations using Power Query and SQL to support reporting, forecasting, and decision making. Designs and maintains end-to-end reporting solutions, from raw data ingestion (SQL / servers) to semantic models and executive-level dashboards. Influences others regarding FP&A process policies, procedures, and practices, promoting data governance, standardization, and automation best practices. Recommends industry and peer data sources to enhance reporting with benchmarks, supporting business cases through structured datasets and reusable models. Coaches and reviews the work of lower-level professionals, helping them adopt Power BI, Power Query, SQL and automation best practices to execute the financial management function more efficiently. Implements scalable solutions to existing problems using Python, SQL, Power BI, dbt models, and automated data workflows. Delivers well-analyzed financial forecasts supported by robust data models and version-controlled transformations, aligned with the business strategic direction and budget. Exchanges facts, statuses, ideas, and issues using data-driven storytelling and visualization, enabling faster and better executive decision-making. Acts as a subject matter expert providing functional and technical guidance on data modeling, BI architecture, and analytics platforms. Acts as a subject matter expert while providing leadership, guidance, and mentorship to other project managers and analysts on advanced analytics and reporting solutions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Science, Data Analytics/Data Science, Business Analytics/Information Systems - Required. Master's Degree: Business Administration, Accounting and/or Economics - Preferred. 3+ Years Financial Planning and Analysis in the Banking or Financial Services Industry - Preferred. Excellent verbal and written communication skills. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to prioritize and manage multiple projects simultaneously. Ability to listen and interpret the requirements of internal clients, plan accordingly, and exceed expectations. Strong financial analysis, modeling, and problem-solving. Demonstrated financial modeling knowledge and skills with strong analytical, qualitative, and problem-solving skills. Excellent interpersonal skills with ability to build relationships at all levels of management. Excellent leadership skills. Strong Proficiency in SQL, DAX, Python, PowerPoint, Excel, Power BI Strong experience in and knowledge of financial planning and analysis. Ability to multi-task and meet strict deadlines. Ability to effectively communicate complex financial transactions and strategies. Ability to effectively interact with the market, executive management and vendors. Detail oriented with the ability to research, organize and analyze financial data. Spanish language proficiency preferred Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Power BI and database administration (Azure, Snowflake, DB Admin). What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $115,000.00 USD Maximum: $145,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Sr. Business Analyst - Global Payment Network
Capital One Chicago, Illinois
Sr. Business Analyst - Global Payment Network Summary: The Global Payment Network is a unique network built for global connectivity and partnership. The foundation of our global reach and payments infrastructure rests on three powerful payments leaders and distinct network brands that have operated together for almost two decades. Discover Network is an international acceptance network that provides global acceptance to cardholders of participating Issuers from around the world Diners Club International is a premium issuing brand that has 40+ issuers in 35+ countries; the Diners Club network is an international network that provides global acceptance to cardholders of participating Issuers from around the world Pulse is a leading U.S. debit network known for its strength in real-time debit and an extensive global ATM network Our analytics teams help power the Global Network by transforming complex payment activity into actionable insights. From monitoring billions of transactions to supporting fraud prevention, merchant strategy, and partner performance, they help ensure our network runs smarter, faster, and more secure. As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: At least 2 years of professional experience performing analysis Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 1+ years of experience in Statistical model building 1+ years of experience in market research 1+ years of experience in SQL querying 2+ years of experience in business analysis 1+ years of experience in consulting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $101,100 - $115,400 for Sr. Business Analyst McLean, VA: $111,200 - $126,900 for Sr. Business Analyst Riverwoods, IL: $101,100 - $115,400 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
05/11/2026
Full time
Sr. Business Analyst - Global Payment Network Summary: The Global Payment Network is a unique network built for global connectivity and partnership. The foundation of our global reach and payments infrastructure rests on three powerful payments leaders and distinct network brands that have operated together for almost two decades. Discover Network is an international acceptance network that provides global acceptance to cardholders of participating Issuers from around the world Diners Club International is a premium issuing brand that has 40+ issuers in 35+ countries; the Diners Club network is an international network that provides global acceptance to cardholders of participating Issuers from around the world Pulse is a leading U.S. debit network known for its strength in real-time debit and an extensive global ATM network Our analytics teams help power the Global Network by transforming complex payment activity into actionable insights. From monitoring billions of transactions to supporting fraud prevention, merchant strategy, and partner performance, they help ensure our network runs smarter, faster, and more secure. As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: At least 2 years of professional experience performing analysis Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 1+ years of experience in Statistical model building 1+ years of experience in market research 1+ years of experience in SQL querying 2+ years of experience in business analysis 1+ years of experience in consulting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $101,100 - $115,400 for Sr. Business Analyst McLean, VA: $111,200 - $126,900 for Sr. Business Analyst Riverwoods, IL: $101,100 - $115,400 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Sr. Business Analyst - Business Cards & Payments
Capital One New York, New York
Sr. Business Analyst - Business Cards & Payments Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: At least 2 years of professional experience performing analysis Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 1+ years of experience in Statistical model building 1+ years of experience in market research 1+ years of experience in SQL querying 2+ years of experience in business analysis 1+ years of experience in consulting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $111,200 - $126,900 for Sr. Business Analyst New York, NY: $121,300 - $138,400 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
05/11/2026
Full time
Sr. Business Analyst - Business Cards & Payments Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: At least 2 years of professional experience performing analysis Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 1+ years of experience in Statistical model building 1+ years of experience in market research 1+ years of experience in SQL querying 2+ years of experience in business analysis 1+ years of experience in consulting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $111,200 - $126,900 for Sr. Business Analyst New York, NY: $121,300 - $138,400 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate
Santander Holdings USA Inc New York, New York
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate manages one or more processes, projects, or procedures within the FP&A functionality, with a strong focus on data, automation, and analytics enablement. The incumbent will provide well-analyzed and clearly defined recommendations on process improvements, leveraging modern BI and data tools while influencing others regarding FP&A policies, practices, and procedures Develops, improves, and independently manages several processes (reporting, projects, systems, procedures, or products) within the FP&A structure, with an emphasis on data models, dashboards, and automated reporting pipelines. Enhances the financial understanding of business lines, products, and segments by building Power BI dashboards, analytical models, and data transformations using Power Query and SQL to support reporting, forecasting, and decision making. Designs and maintains end-to-end reporting solutions, from raw data ingestion (SQL / servers) to semantic models and executive-level dashboards. Influences others regarding FP&A process policies, procedures, and practices, promoting data governance, standardization, and automation best practices. Recommends industry and peer data sources to enhance reporting with benchmarks, supporting business cases through structured datasets and reusable models. Coaches and reviews the work of lower-level professionals, helping them adopt Power BI, Power Query, SQL and automation best practices to execute the financial management function more efficiently. Implements scalable solutions to existing problems using Python, SQL, Power BI, dbt models, and automated data workflows. Delivers well-analyzed financial forecasts supported by robust data models and version-controlled transformations, aligned with the business strategic direction and budget. Exchanges facts, statuses, ideas, and issues using data-driven storytelling and visualization, enabling faster and better executive decision-making. Acts as a subject matter expert providing functional and technical guidance on data modeling, BI architecture, and analytics platforms. Acts as a subject matter expert while providing leadership, guidance, and mentorship to other project managers and analysts on advanced analytics and reporting solutions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Science, Data Analytics/Data Science, Business Analytics/Information Systems - Required. Master's Degree: Business Administration, Accounting and/or Economics - Preferred. 3+ Years Financial Planning and Analysis in the Banking or Financial Services Industry - Preferred. Excellent verbal and written communication skills. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to prioritize and manage multiple projects simultaneously. Ability to listen and interpret the requirements of internal clients, plan accordingly, and exceed expectations. Strong financial analysis, modeling, and problem-solving. Demonstrated financial modeling knowledge and skills with strong analytical, qualitative, and problem-solving skills. Excellent interpersonal skills with ability to build relationships at all levels of management. Excellent leadership skills. Strong Proficiency in SQL, DAX, Python, PowerPoint, Excel, Power BI Strong experience in and knowledge of financial planning and analysis. Ability to multi-task and meet strict deadlines. Ability to effectively communicate complex financial transactions and strategies. Ability to effectively interact with the market, executive management and vendors. Detail oriented with the ability to research, organize and analyze financial data. Spanish language proficiency preferred Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Power BI and database administration (Azure, Snowflake, DB Admin). What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $115,000.00 USD Maximum: $145,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/11/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate manages one or more processes, projects, or procedures within the FP&A functionality, with a strong focus on data, automation, and analytics enablement. The incumbent will provide well-analyzed and clearly defined recommendations on process improvements, leveraging modern BI and data tools while influencing others regarding FP&A policies, practices, and procedures Develops, improves, and independently manages several processes (reporting, projects, systems, procedures, or products) within the FP&A structure, with an emphasis on data models, dashboards, and automated reporting pipelines. Enhances the financial understanding of business lines, products, and segments by building Power BI dashboards, analytical models, and data transformations using Power Query and SQL to support reporting, forecasting, and decision making. Designs and maintains end-to-end reporting solutions, from raw data ingestion (SQL / servers) to semantic models and executive-level dashboards. Influences others regarding FP&A process policies, procedures, and practices, promoting data governance, standardization, and automation best practices. Recommends industry and peer data sources to enhance reporting with benchmarks, supporting business cases through structured datasets and reusable models. Coaches and reviews the work of lower-level professionals, helping them adopt Power BI, Power Query, SQL and automation best practices to execute the financial management function more efficiently. Implements scalable solutions to existing problems using Python, SQL, Power BI, dbt models, and automated data workflows. Delivers well-analyzed financial forecasts supported by robust data models and version-controlled transformations, aligned with the business strategic direction and budget. Exchanges facts, statuses, ideas, and issues using data-driven storytelling and visualization, enabling faster and better executive decision-making. Acts as a subject matter expert providing functional and technical guidance on data modeling, BI architecture, and analytics platforms. Acts as a subject matter expert while providing leadership, guidance, and mentorship to other project managers and analysts on advanced analytics and reporting solutions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Science, Data Analytics/Data Science, Business Analytics/Information Systems - Required. Master's Degree: Business Administration, Accounting and/or Economics - Preferred. 3+ Years Financial Planning and Analysis in the Banking or Financial Services Industry - Preferred. Excellent verbal and written communication skills. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to prioritize and manage multiple projects simultaneously. Ability to listen and interpret the requirements of internal clients, plan accordingly, and exceed expectations. Strong financial analysis, modeling, and problem-solving. Demonstrated financial modeling knowledge and skills with strong analytical, qualitative, and problem-solving skills. Excellent interpersonal skills with ability to build relationships at all levels of management. Excellent leadership skills. Strong Proficiency in SQL, DAX, Python, PowerPoint, Excel, Power BI Strong experience in and knowledge of financial planning and analysis. Ability to multi-task and meet strict deadlines. Ability to effectively communicate complex financial transactions and strategies. Ability to effectively interact with the market, executive management and vendors. Detail oriented with the ability to research, organize and analyze financial data. Spanish language proficiency preferred Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Power BI and database administration (Azure, Snowflake, DB Admin). What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $115,000.00 USD Maximum: $145,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate
Santander Holdings USA Inc New York City, New York
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate manages one or more processes, projects, or procedures within the FP&A functionality, with a strong focus on data, automation, and analytics enablement. The incumbent will provide well-analyzed and clearly defined recommendations on process improvements, leveraging modern BI and data tools while influencing others regarding FP&A policies, practices, and procedures Develops, improves, and independently manages several processes (reporting, projects, systems, procedures, or products) within the FP&A structure, with an emphasis on data models, dashboards, and automated reporting pipelines. Enhances the financial understanding of business lines, products, and segments by building Power BI dashboards, analytical models, and data transformations using Power Query and SQL to support reporting, forecasting, and decision making. Designs and maintains end-to-end reporting solutions, from raw data ingestion (SQL / servers) to semantic models and executive-level dashboards. Influences others regarding FP&A process policies, procedures, and practices, promoting data governance, standardization, and automation best practices. Recommends industry and peer data sources to enhance reporting with benchmarks, supporting business cases through structured datasets and reusable models. Coaches and reviews the work of lower-level professionals, helping them adopt Power BI, Power Query, SQL and automation best practices to execute the financial management function more efficiently. Implements scalable solutions to existing problems using Python, SQL, Power BI, dbt models, and automated data workflows. Delivers well-analyzed financial forecasts supported by robust data models and version-controlled transformations, aligned with the business strategic direction and budget. Exchanges facts, statuses, ideas, and issues using data-driven storytelling and visualization, enabling faster and better executive decision-making. Acts as a subject matter expert providing functional and technical guidance on data modeling, BI architecture, and analytics platforms. Acts as a subject matter expert while providing leadership, guidance, and mentorship to other project managers and analysts on advanced analytics and reporting solutions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Science, Data Analytics/Data Science, Business Analytics/Information Systems - Required. Master's Degree: Business Administration, Accounting and/or Economics - Preferred. 3+ Years Financial Planning and Analysis in the Banking or Financial Services Industry - Preferred. Excellent verbal and written communication skills. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to prioritize and manage multiple projects simultaneously. Ability to listen and interpret the requirements of internal clients, plan accordingly, and exceed expectations. Strong financial analysis, modeling, and problem-solving. Demonstrated financial modeling knowledge and skills with strong analytical, qualitative, and problem-solving skills. Excellent interpersonal skills with ability to build relationships at all levels of management. Excellent leadership skills. Strong Proficiency in SQL, DAX, Python, PowerPoint, Excel, Power BI Strong experience in and knowledge of financial planning and analysis. Ability to multi-task and meet strict deadlines. Ability to effectively communicate complex financial transactions and strategies. Ability to effectively interact with the market, executive management and vendors. Detail oriented with the ability to research, organize and analyze financial data. Spanish language proficiency preferred Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Power BI and database administration (Azure, Snowflake, DB Admin). Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $115,000.00 USD Maximum: $145,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/11/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The USA CIB Senior Data Analyst - Financial Planning & Analysis, Associate manages one or more processes, projects, or procedures within the FP&A functionality, with a strong focus on data, automation, and analytics enablement. The incumbent will provide well-analyzed and clearly defined recommendations on process improvements, leveraging modern BI and data tools while influencing others regarding FP&A policies, practices, and procedures Develops, improves, and independently manages several processes (reporting, projects, systems, procedures, or products) within the FP&A structure, with an emphasis on data models, dashboards, and automated reporting pipelines. Enhances the financial understanding of business lines, products, and segments by building Power BI dashboards, analytical models, and data transformations using Power Query and SQL to support reporting, forecasting, and decision making. Designs and maintains end-to-end reporting solutions, from raw data ingestion (SQL / servers) to semantic models and executive-level dashboards. Influences others regarding FP&A process policies, procedures, and practices, promoting data governance, standardization, and automation best practices. Recommends industry and peer data sources to enhance reporting with benchmarks, supporting business cases through structured datasets and reusable models. Coaches and reviews the work of lower-level professionals, helping them adopt Power BI, Power Query, SQL and automation best practices to execute the financial management function more efficiently. Implements scalable solutions to existing problems using Python, SQL, Power BI, dbt models, and automated data workflows. Delivers well-analyzed financial forecasts supported by robust data models and version-controlled transformations, aligned with the business strategic direction and budget. Exchanges facts, statuses, ideas, and issues using data-driven storytelling and visualization, enabling faster and better executive decision-making. Acts as a subject matter expert providing functional and technical guidance on data modeling, BI architecture, and analytics platforms. Acts as a subject matter expert while providing leadership, guidance, and mentorship to other project managers and analysts on advanced analytics and reporting solutions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Science, Data Analytics/Data Science, Business Analytics/Information Systems - Required. Master's Degree: Business Administration, Accounting and/or Economics - Preferred. 3+ Years Financial Planning and Analysis in the Banking or Financial Services Industry - Preferred. Excellent verbal and written communication skills. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to prioritize and manage multiple projects simultaneously. Ability to listen and interpret the requirements of internal clients, plan accordingly, and exceed expectations. Strong financial analysis, modeling, and problem-solving. Demonstrated financial modeling knowledge and skills with strong analytical, qualitative, and problem-solving skills. Excellent interpersonal skills with ability to build relationships at all levels of management. Excellent leadership skills. Strong Proficiency in SQL, DAX, Python, PowerPoint, Excel, Power BI Strong experience in and knowledge of financial planning and analysis. Ability to multi-task and meet strict deadlines. Ability to effectively communicate complex financial transactions and strategies. Ability to effectively interact with the market, executive management and vendors. Detail oriented with the ability to research, organize and analyze financial data. Spanish language proficiency preferred Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Power BI and database administration (Azure, Snowflake, DB Admin). Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $115,000.00 USD Maximum: $145,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Senior Actuary, Enterprise Valuation
Pacific Life Newport Beach, California
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Senior Actuary to join our Enterprise Valuation team in Newport Beach, CA; Omaha, NE; or Charlotte, NC. As a Senior Actuary, you'll play a key role in Pacific Life's growth and long-term success by performing quarter-end calculations of balances with a GAAP accounting framework for the life insurance business. Collaborating across various business areas to provide effective insights and communication of GAAP net income impacts to key stakeholders. You will fill an existing role that sits on a team of 6 people in the Enterprise division. Your colleagues will include other actuaries and a business analyst. How you will make an impact: Support the GAAP Director in managing the quarter-end deliverables through effective tracking, delegation of tasks and resolution of issues Perform quarterly calculations of GAAP balances for life insurance products (LFPB, DPL, DAC & URR, SOP 03-1, PFBL, PHAB, FAS133 reserves). Serve as a subject matter expert on GAAP and how GAAP balances for life insurance products are impacted by changes in economic or business conditions. Perform analysis to educate senior management and other stakeholders of GAAP impacts and expectations. Foster the development of team members by seeking out opportunities for and providing coaching & training to other team members and engaging in regular review & feedback on team members' work product. Ensure the ongoing compliance of GAAP processes with both internal and regulatory governance standards through robust controls and documentation Serve as one of the main point of contact for internal and external audit requests Identify and pursue opportunities to improve the current state and capabilities of GAAP metrics, analytics & insights for life insurance products, including the exploration of the application of AI. Developing new solutions to ad-hoc/sensitivity analyses requested from other functional areas including reinsurance, plan, product design/pricing, etc. Provide support as needed for industry-wide GAAP working group projects. Assist with ad-hoc projects and requests supporting the Valuation area as needed. The experience you will bring: Bachelor's degree in actuarial science, Mathematics, Finance, Economics, Data Science or related field Fellow of the Society of Actuaries (FSA) designation required Strong analytical, interpersonal, and communication skills (both verbal and written) Effective time management and multi-tasking skills What will make you stand out: 6+ years' actuarial experience Experience with actuarial modeling systems such as FIS Prophet Experience with actuarial transformation or modernization initiatives Effective and clear communication of results across various stakeholders, including senior management level audiences Familiarity with US GAAP and/or Targeted Improvements requirements Prior valuation experience Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $167,670.00 - $204,930.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
05/10/2026
Full time
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Senior Actuary to join our Enterprise Valuation team in Newport Beach, CA; Omaha, NE; or Charlotte, NC. As a Senior Actuary, you'll play a key role in Pacific Life's growth and long-term success by performing quarter-end calculations of balances with a GAAP accounting framework for the life insurance business. Collaborating across various business areas to provide effective insights and communication of GAAP net income impacts to key stakeholders. You will fill an existing role that sits on a team of 6 people in the Enterprise division. Your colleagues will include other actuaries and a business analyst. How you will make an impact: Support the GAAP Director in managing the quarter-end deliverables through effective tracking, delegation of tasks and resolution of issues Perform quarterly calculations of GAAP balances for life insurance products (LFPB, DPL, DAC & URR, SOP 03-1, PFBL, PHAB, FAS133 reserves). Serve as a subject matter expert on GAAP and how GAAP balances for life insurance products are impacted by changes in economic or business conditions. Perform analysis to educate senior management and other stakeholders of GAAP impacts and expectations. Foster the development of team members by seeking out opportunities for and providing coaching & training to other team members and engaging in regular review & feedback on team members' work product. Ensure the ongoing compliance of GAAP processes with both internal and regulatory governance standards through robust controls and documentation Serve as one of the main point of contact for internal and external audit requests Identify and pursue opportunities to improve the current state and capabilities of GAAP metrics, analytics & insights for life insurance products, including the exploration of the application of AI. Developing new solutions to ad-hoc/sensitivity analyses requested from other functional areas including reinsurance, plan, product design/pricing, etc. Provide support as needed for industry-wide GAAP working group projects. Assist with ad-hoc projects and requests supporting the Valuation area as needed. The experience you will bring: Bachelor's degree in actuarial science, Mathematics, Finance, Economics, Data Science or related field Fellow of the Society of Actuaries (FSA) designation required Strong analytical, interpersonal, and communication skills (both verbal and written) Effective time management and multi-tasking skills What will make you stand out: 6+ years' actuarial experience Experience with actuarial modeling systems such as FIS Prophet Experience with actuarial transformation or modernization initiatives Effective and clear communication of results across various stakeholders, including senior management level audiences Familiarity with US GAAP and/or Targeted Improvements requirements Prior valuation experience Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $167,670.00 - $204,930.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Senior Data Analyst
Axelon Services Corporation Charlotte, North Carolina
Title: Senior Data Analyst (Hybrid) Location: Charlotte, NC; Chicago, IL; Iselin, NJ; New York, NY Pay: 40/hr Description: We are seeking a highly motivated and detail-oriented Reference Data Analyst to join our Reference Data and Security Master team. The ideal candidate will have hands-on experience in security setup, data maintenance, and reference data management across multiple asset classes, coupled with strong working knowledge of Eagle, Bloomberg (BBG), BBG AIM, BBG PORT, Charles River (CRD), and GoldenSource. This is an individual contributor role supporting our US-based stakeholders, requiring ownership, analytical thinking, and strong collaboration skills across global teams. Functional Responsibilities: Perform end-to-end setup, enrichment, and maintenance of securities and reference data in Eagle and related data management platforms. Validate and reconcile data between Bloomberg, CRD, GoldenSource, Eagle, and internal systems to ensure accuracy and completeness. Execute and monitor daily data feeds, ensuring timely updates and resolving exceptions or breaks. Conduct security master maintenance across multiple asset types equities, fixed income, derivatives, structured products, and funds. Collaborate with Front Office, Portfolio Management, Compliance, and Operations teams to resolve data discrepancies and support trade enablement. Support data quality initiatives, including automation, process improvements, and data standardization efforts. Participate in UAT testing, change management, and production deployment validation for system enhancements or platform migrations. Maintain comprehensive process documentation and ensure adherence to internal data governance and control frameworks. Handle ad-hoc data requests, issue analysis, and reporting as required by business users or management. Investment Banking / Asset Management Industry experience in an offshored operations environment. Experience working with security data across asset classes including equities, fixed income and derivatives Experience working with entity data across investment vehicles including pooled products, institutional separately managed portfolios or retail separately managed portfolios Knowledge of market data sources, products and tools Qualification(s): Hands-on experience in Reference Data / Security Master / Investment Data Management roles within asset management, investment banking, or financial services firms. Strong working knowledge of Eagle (PACE, STAR, Data Management) and data management processes. Proficient with Bloomberg (BBG Terminal, BBG AIM, BBG PORT) and Charles River (CRD) applications for data sourcing and validation. Exposure to GoldenSource or similar Master Data Management (MDM) tools is highly desirable. Solid understanding of financial instruments, including Equities, Fixed Income, Derivatives, and Structured Products. Familiarity with data feeds (e.g., Bloomberg BPIPE, Client, Markit) and static data integration workflows. Strong analytical, problem-solving, and data reconciliation skills. Excellent verbal and written communication skills for stakeholder interactions (mainly US-based teams). Willingness to work in US time zone (evening/night IST).Ability to analyze process/data exceptions and proven attention to detail.Experience using Microsoft Office suite of products (particularly Excel and VBA) and SQL. Basic knowledge of writing SQL queries. Very good communication skills, written and verbal Preferred Qualifications: SQL or data query/reporting knowledge. Prior exposure to automation or process improvement initiatives (Alteryx, Python, VBA, etc.). Experience working with middle office or front office support environments. Understanding of trade lifecycle and reference datas role in
05/08/2026
Full time
Title: Senior Data Analyst (Hybrid) Location: Charlotte, NC; Chicago, IL; Iselin, NJ; New York, NY Pay: 40/hr Description: We are seeking a highly motivated and detail-oriented Reference Data Analyst to join our Reference Data and Security Master team. The ideal candidate will have hands-on experience in security setup, data maintenance, and reference data management across multiple asset classes, coupled with strong working knowledge of Eagle, Bloomberg (BBG), BBG AIM, BBG PORT, Charles River (CRD), and GoldenSource. This is an individual contributor role supporting our US-based stakeholders, requiring ownership, analytical thinking, and strong collaboration skills across global teams. Functional Responsibilities: Perform end-to-end setup, enrichment, and maintenance of securities and reference data in Eagle and related data management platforms. Validate and reconcile data between Bloomberg, CRD, GoldenSource, Eagle, and internal systems to ensure accuracy and completeness. Execute and monitor daily data feeds, ensuring timely updates and resolving exceptions or breaks. Conduct security master maintenance across multiple asset types equities, fixed income, derivatives, structured products, and funds. Collaborate with Front Office, Portfolio Management, Compliance, and Operations teams to resolve data discrepancies and support trade enablement. Support data quality initiatives, including automation, process improvements, and data standardization efforts. Participate in UAT testing, change management, and production deployment validation for system enhancements or platform migrations. Maintain comprehensive process documentation and ensure adherence to internal data governance and control frameworks. Handle ad-hoc data requests, issue analysis, and reporting as required by business users or management. Investment Banking / Asset Management Industry experience in an offshored operations environment. Experience working with security data across asset classes including equities, fixed income and derivatives Experience working with entity data across investment vehicles including pooled products, institutional separately managed portfolios or retail separately managed portfolios Knowledge of market data sources, products and tools Qualification(s): Hands-on experience in Reference Data / Security Master / Investment Data Management roles within asset management, investment banking, or financial services firms. Strong working knowledge of Eagle (PACE, STAR, Data Management) and data management processes. Proficient with Bloomberg (BBG Terminal, BBG AIM, BBG PORT) and Charles River (CRD) applications for data sourcing and validation. Exposure to GoldenSource or similar Master Data Management (MDM) tools is highly desirable. Solid understanding of financial instruments, including Equities, Fixed Income, Derivatives, and Structured Products. Familiarity with data feeds (e.g., Bloomberg BPIPE, Client, Markit) and static data integration workflows. Strong analytical, problem-solving, and data reconciliation skills. Excellent verbal and written communication skills for stakeholder interactions (mainly US-based teams). Willingness to work in US time zone (evening/night IST).Ability to analyze process/data exceptions and proven attention to detail.Experience using Microsoft Office suite of products (particularly Excel and VBA) and SQL. Basic knowledge of writing SQL queries. Very good communication skills, written and verbal Preferred Qualifications: SQL or data query/reporting knowledge. Prior exposure to automation or process improvement initiatives (Alteryx, Python, VBA, etc.). Experience working with middle office or front office support environments. Understanding of trade lifecycle and reference datas role in
Application System Analyst Lead - HB/PB/HIM
CHRISTUS Health Irving, Texas
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
05/07/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Application System Analyst II - Cadence
CHRISTUS Health Tyler, Texas
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
05/07/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Application System Analyst Lead - Cadence / Grand Central / Prelude
CHRISTUS Health Tyler, Texas
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
05/07/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Application System Analyst Lead - Cadence / Grand Central / Prelude
CHRISTUS Health Irving, Texas
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
05/07/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Senior Manager, IT User Experience
Center for Elders' Independence Oakland, California
Senior Manager, Customer Experience The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities The Position: The Senior Manager, Customer Experience leads a team responsible for delivering high-quality, user-centered IT support and service enhancements across the organization. This leader owns the strategy and execution of initiatives aimed at improving how internal users experience and interact with enterprise technology. With a focus on proactive support, systems usability, and operational excellence, this role ensures IT services are accessible, effective, and aligned with the needs of end users. The manager will oversee support analysts and systems-focused staff, driving a culture of continuous improvement, knowledge sharing, and service excellence. The salary range for the Senior Manager, Customer Experience position at Center for Elders Independence is $100,430 - $150,646. Annual salary is based on the market for the Customer Experience Manager, as well as experience, skills, abilities and work history. DUTIES AND RESPONSIBILITIES: Champion a service mindset across IT operations by embedding user experience (UX) principles into support, training, communication, and systems management. Manage and mentor a team of analysts and support staff; foster professional development, collaboration, and innovation. Design and lead initiatives to optimize IT support processes, tools, and response models using ITIL-based practices and customer experience insights. Ensure timely, effective resolution of technical issues while enabling the team to identify systemic trends and root causes. Oversee development and delivery of end-user training programs, onboarding experiences, and self-service content to drive adoption and reduce friction. Define and track key metrics (e.g., SLAs, CSAT, FCR) to assess IT support health, user sentiment, and opportunities for improvement. Work with IT infrastructure, security, applications, and business units to ensure IT services meet operational needs and strategic priorities. Ensure end-user communications regarding outages, upgrades, and changes are timely, clear, and empathetic to business impact. Oversee relationships with third-party service providers (e.g., field services, helpdesk vendors, training consultants) to ensure service quality and alignment with internal expectations. Represent the voice of the end-user in enterprise IT initiatives; support successful change management, testing, and post-deployment evaluation. QUALIFICATIONS: Bachelor's degree in Information Technology, Computer Science, Business, or related field (or equivalent experience). 7+ years of experience in IT operations, technical support, or systems analysis, with at least 2 years in a people management or team lead role. Deep understanding of IT service management frameworks (ITIL) and user-centered support principles. Experience managing customer-facing IT teams or service desks, with a strong track record of driving user satisfaction and service improvements. Familiarity with enterprise ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or similar. Strong leadership, coaching, and communication skills-able to engage both technical teams and non-technical stakeholders. Demonstrated experience using metrics and data to drive decision-making and continuous improvement. Experience working with Microsoft 365, identity and access management, endpoint management, and common enterprise SaaS platforms. Relevant certifications (e.g., ITIL v3/v4, HDI, Microsoft 365) are a plus. The above job description is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required . CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program . All employees are expected to perform their duties within their ability as required by the job and/or as requested by management . Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.
05/06/2026
Full time
Senior Manager, Customer Experience The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities The Position: The Senior Manager, Customer Experience leads a team responsible for delivering high-quality, user-centered IT support and service enhancements across the organization. This leader owns the strategy and execution of initiatives aimed at improving how internal users experience and interact with enterprise technology. With a focus on proactive support, systems usability, and operational excellence, this role ensures IT services are accessible, effective, and aligned with the needs of end users. The manager will oversee support analysts and systems-focused staff, driving a culture of continuous improvement, knowledge sharing, and service excellence. The salary range for the Senior Manager, Customer Experience position at Center for Elders Independence is $100,430 - $150,646. Annual salary is based on the market for the Customer Experience Manager, as well as experience, skills, abilities and work history. DUTIES AND RESPONSIBILITIES: Champion a service mindset across IT operations by embedding user experience (UX) principles into support, training, communication, and systems management. Manage and mentor a team of analysts and support staff; foster professional development, collaboration, and innovation. Design and lead initiatives to optimize IT support processes, tools, and response models using ITIL-based practices and customer experience insights. Ensure timely, effective resolution of technical issues while enabling the team to identify systemic trends and root causes. Oversee development and delivery of end-user training programs, onboarding experiences, and self-service content to drive adoption and reduce friction. Define and track key metrics (e.g., SLAs, CSAT, FCR) to assess IT support health, user sentiment, and opportunities for improvement. Work with IT infrastructure, security, applications, and business units to ensure IT services meet operational needs and strategic priorities. Ensure end-user communications regarding outages, upgrades, and changes are timely, clear, and empathetic to business impact. Oversee relationships with third-party service providers (e.g., field services, helpdesk vendors, training consultants) to ensure service quality and alignment with internal expectations. Represent the voice of the end-user in enterprise IT initiatives; support successful change management, testing, and post-deployment evaluation. QUALIFICATIONS: Bachelor's degree in Information Technology, Computer Science, Business, or related field (or equivalent experience). 7+ years of experience in IT operations, technical support, or systems analysis, with at least 2 years in a people management or team lead role. Deep understanding of IT service management frameworks (ITIL) and user-centered support principles. Experience managing customer-facing IT teams or service desks, with a strong track record of driving user satisfaction and service improvements. Familiarity with enterprise ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or similar. Strong leadership, coaching, and communication skills-able to engage both technical teams and non-technical stakeholders. Demonstrated experience using metrics and data to drive decision-making and continuous improvement. Experience working with Microsoft 365, identity and access management, endpoint management, and common enterprise SaaS platforms. Relevant certifications (e.g., ITIL v3/v4, HDI, Microsoft 365) are a plus. The above job description is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required . CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program . All employees are expected to perform their duties within their ability as required by the job and/or as requested by management . Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.
Business Analyst/Salesforce Administrator
Genesis10 Plano, Texas
Genesis10 is seeking a Sr. Business Analyst / Salesforce Administrator for this Direct Hire position for our client in the Wealth Management industry. This mainly onsite position is located in Plano, TX Salary range: $120-$140K Depending on Experience W2 Status: Only candidates available and ready to work directly as our clients employee and will not require sponsorship now or in the future will be considered for this position. Description: As Senior Business Analyst, you will report to the Application Development Team Leader and be an important partner to the business. You will analyze needs of our stakeholders to identify improvement opportunities, while recommending solutions and initiatives that allow the organization to achieve its strategic goals. You will serve as the liaison between the business and IT to elicit, analyze, communicate, and validate requirements to help us achieve our goals through internal changes. These changes will affect core organizational functions, including changes to policies, processes, and information systems. Responsibilities: Oversee various projects from beginning to end, ensuring implemented solutions effectively meet our needs Create user stories and acceptance criteria Create flow charts, process flow diagrams, and use cases Identify ways to refine processes by recommending items for automation, re-structuring, or elimination Provide application support Use design skills to define Technical Design Specifications for complex and high impact projects Research external software solutions Provide business recommendations based on critical analysis Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates Independently administer Salesforce instances including roles, profiles, permission sets, page layouts, and record types. Requirements: 5 years as a Business Analyst on Technology projects 2 years of experience as a Salesforce Administrator Experience administrating Salesforce Sales Cloud Strong quantitative and analytical thinking skills Excellent customer service and oral/written communications skills If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year-in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF & Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
05/04/2026
Full time
Genesis10 is seeking a Sr. Business Analyst / Salesforce Administrator for this Direct Hire position for our client in the Wealth Management industry. This mainly onsite position is located in Plano, TX Salary range: $120-$140K Depending on Experience W2 Status: Only candidates available and ready to work directly as our clients employee and will not require sponsorship now or in the future will be considered for this position. Description: As Senior Business Analyst, you will report to the Application Development Team Leader and be an important partner to the business. You will analyze needs of our stakeholders to identify improvement opportunities, while recommending solutions and initiatives that allow the organization to achieve its strategic goals. You will serve as the liaison between the business and IT to elicit, analyze, communicate, and validate requirements to help us achieve our goals through internal changes. These changes will affect core organizational functions, including changes to policies, processes, and information systems. Responsibilities: Oversee various projects from beginning to end, ensuring implemented solutions effectively meet our needs Create user stories and acceptance criteria Create flow charts, process flow diagrams, and use cases Identify ways to refine processes by recommending items for automation, re-structuring, or elimination Provide application support Use design skills to define Technical Design Specifications for complex and high impact projects Research external software solutions Provide business recommendations based on critical analysis Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates Independently administer Salesforce instances including roles, profiles, permission sets, page layouts, and record types. Requirements: 5 years as a Business Analyst on Technology projects 2 years of experience as a Salesforce Administrator Experience administrating Salesforce Sales Cloud Strong quantitative and analytical thinking skills Excellent customer service and oral/written communications skills If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year-in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF & Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Senior Production Controller Logistician
Bowhead / UIC Technical Services Crane, Indiana
Overview Senior Production Controller Logistician (F-24905): Bowhead seeks a Logistician to join our team in Crane, IN. The Logisticians are responsible for managing a product's life cycle from design to disposal and must be able to develop, adjust and carry out logistical plans related to various products. Logisticians are required to properly allocate materials, supplies and products to ensure the success of the contract and must have excellent communication and problem solving skills. The Logisticians must also keep accurate and complete record and be able to work in a fast-paced environment requiring excellent organizational skills. Responsibilities Essential functions will include: Develop and maintain desk guides for production control, Bill of Materials (BOMs), Operational Material and Supplies (OM&S) processes and procedures. Mentor junior and senior contractor personnel on SWMS, 1348's, OM&S, 1149's, DR's, DLTS/WAWF, BOM's, and ERP. Develop weekly, bi-weekly, and quarterly schedules and reports regarding workflow, through put, capability and capacities for WR and NAVSUP workload. Schedule and lead bi-weekly production meetings with technicians, task lead and management team. Provide detailed reports (work completed, remaining workload, technician that is supporting, work completion date and or planned work completion date) to management and task lead. Manage Fleet Support Tracker Incorporate Risk Management mythologies to proactively manage projects and present reports to task lead, management team and customers Work collectively with task lead, management and financial analyst to track and report earned value for multiple projects within the branch. Develop, review, and edit cost quotes for current and future workload utilizing data from Supply Workload Management System (SWMS) and BOM's. Schedule and present quotes to management Other duties as assigned Qualifications High school diploma required. An Associate's degree is desired or a minimum of at least five (5+) years of experience however additional experience may be substituted for formal education for highly qualified candidates. An understanding an application of logistics principles, concepts, practices and standards. Knowledge of industry practices an application to government practices. Access to Web Visual Logistics Information Processing System (WEBVLIPS), NAVICP Supply Support Programs (NSSP), Logistics Management Systems (LMS21) SharePoint, Integrated Product Data Management (IPDM), ERP, Navy One Touch, IHS Haystack Gold, Web Federal Logistics Information System (WEBFLIS), DoD Fedmall, Shop Workload Management System (SWMS) and WXP shared site. Good organizational skills,proficient in Microsoft products,Good communication skills Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint Ability to communicate effectively with all levels of employees and outside contacts Strong interpersonal skills and good judgment with the ability to work alone or as part of a team Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
05/04/2026
Full time
Overview Senior Production Controller Logistician (F-24905): Bowhead seeks a Logistician to join our team in Crane, IN. The Logisticians are responsible for managing a product's life cycle from design to disposal and must be able to develop, adjust and carry out logistical plans related to various products. Logisticians are required to properly allocate materials, supplies and products to ensure the success of the contract and must have excellent communication and problem solving skills. The Logisticians must also keep accurate and complete record and be able to work in a fast-paced environment requiring excellent organizational skills. Responsibilities Essential functions will include: Develop and maintain desk guides for production control, Bill of Materials (BOMs), Operational Material and Supplies (OM&S) processes and procedures. Mentor junior and senior contractor personnel on SWMS, 1348's, OM&S, 1149's, DR's, DLTS/WAWF, BOM's, and ERP. Develop weekly, bi-weekly, and quarterly schedules and reports regarding workflow, through put, capability and capacities for WR and NAVSUP workload. Schedule and lead bi-weekly production meetings with technicians, task lead and management team. Provide detailed reports (work completed, remaining workload, technician that is supporting, work completion date and or planned work completion date) to management and task lead. Manage Fleet Support Tracker Incorporate Risk Management mythologies to proactively manage projects and present reports to task lead, management team and customers Work collectively with task lead, management and financial analyst to track and report earned value for multiple projects within the branch. Develop, review, and edit cost quotes for current and future workload utilizing data from Supply Workload Management System (SWMS) and BOM's. Schedule and present quotes to management Other duties as assigned Qualifications High school diploma required. An Associate's degree is desired or a minimum of at least five (5+) years of experience however additional experience may be substituted for formal education for highly qualified candidates. An understanding an application of logistics principles, concepts, practices and standards. Knowledge of industry practices an application to government practices. Access to Web Visual Logistics Information Processing System (WEBVLIPS), NAVICP Supply Support Programs (NSSP), Logistics Management Systems (LMS21) SharePoint, Integrated Product Data Management (IPDM), ERP, Navy One Touch, IHS Haystack Gold, Web Federal Logistics Information System (WEBFLIS), DoD Fedmall, Shop Workload Management System (SWMS) and WXP shared site. Good organizational skills,proficient in Microsoft products,Good communication skills Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint Ability to communicate effectively with all levels of employees and outside contacts Strong interpersonal skills and good judgment with the ability to work alone or as part of a team Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
Senior Application Developer - ERP Systems
Center for Elders' Independence Oakland, California
Senior Engineer - ERP Application Support (Finance & HR) The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful, high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life, and the ability for individuals to live in their communities. The Position : We are seeking a Senior Engineer - ERP Application Support to provide day-to-day operational support, configuration, and issue resolution for ERP systems supporting Finance and HR functions. This role focuses on system stability, user support, and reliable execution of approved changes to ensure ERP applications effectively support business operations. The Senior Engineer works closely with Finance stakeholders, vendors, and the Principal Application Developer (Enterprise Systems) to implement changes, resolve issues, and maintain reliable ERP system operations. The salary range for the Senior Engineer at Center For Elders Independence is $ 93,850 - $ 140 ,744 per year . Wages/salary are based on the market for the Senior Engineer , as well as experience, skills, abilities and work history Key Responsibilities : Work closely with Finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues. Provide timely support and solutions that align with established application designs and business requirements. Provide hands-on support for ERP applications, including configuration changes, user access management, workflow adjustments, and routine system maintenance. Execute approved enhancements and fixes under the guidance of senior technical leadership. Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors. Validate data accuracy and completeness for inbound and outbound integrations, escalating issues to platform or senior engineering teams as appropriate. Monitor ERP application health and performance. Troubleshoot and resolve application issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems. Ensure ERP applications are operated in compliance with security policies, healthcare regulations, and internal controls. Support audits and compliance reviews by providing documentation and system evidence as required. Maintain technical and operational documentation for ERP configurations, workflows, and support procedures. Provide user support, training assistance, and guidance to Finance and HR staff. Assist with knowledge transfer and onboarding for new application support staff. Education & Experience : Associate's degree in Computer Science , Information Technology, Finance, or a related field. 5+ years of experience in ERP application support, configuration, or enterprise application operations. Proven experience supporting financial or HR systems in a regulated environment. Experience working with vendors and third-party service providers. Technical Skills Strong hands-on experience supporting ERP systems for Finance and HR. Working knowledge of SQL for data validation and troubleshooting. Familiarity with application integrations and data flows across enterprise systems. Basic scripting skills (e.g., Python or JavaScript) for automation or issue resolution. Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective. Strong analytical and problem-solving skills. Clear communication skills for working with business users and technical teams. Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a capitation healthcare plan in which CEI is paid a set amount for each participant enrolled.
05/01/2026
Full time
Senior Engineer - ERP Application Support (Finance & HR) The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful, high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life, and the ability for individuals to live in their communities. The Position : We are seeking a Senior Engineer - ERP Application Support to provide day-to-day operational support, configuration, and issue resolution for ERP systems supporting Finance and HR functions. This role focuses on system stability, user support, and reliable execution of approved changes to ensure ERP applications effectively support business operations. The Senior Engineer works closely with Finance stakeholders, vendors, and the Principal Application Developer (Enterprise Systems) to implement changes, resolve issues, and maintain reliable ERP system operations. The salary range for the Senior Engineer at Center For Elders Independence is $ 93,850 - $ 140 ,744 per year . Wages/salary are based on the market for the Senior Engineer , as well as experience, skills, abilities and work history Key Responsibilities : Work closely with Finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues. Provide timely support and solutions that align with established application designs and business requirements. Provide hands-on support for ERP applications, including configuration changes, user access management, workflow adjustments, and routine system maintenance. Execute approved enhancements and fixes under the guidance of senior technical leadership. Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors. Validate data accuracy and completeness for inbound and outbound integrations, escalating issues to platform or senior engineering teams as appropriate. Monitor ERP application health and performance. Troubleshoot and resolve application issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems. Ensure ERP applications are operated in compliance with security policies, healthcare regulations, and internal controls. Support audits and compliance reviews by providing documentation and system evidence as required. Maintain technical and operational documentation for ERP configurations, workflows, and support procedures. Provide user support, training assistance, and guidance to Finance and HR staff. Assist with knowledge transfer and onboarding for new application support staff. Education & Experience : Associate's degree in Computer Science , Information Technology, Finance, or a related field. 5+ years of experience in ERP application support, configuration, or enterprise application operations. Proven experience supporting financial or HR systems in a regulated environment. Experience working with vendors and third-party service providers. Technical Skills Strong hands-on experience supporting ERP systems for Finance and HR. Working knowledge of SQL for data validation and troubleshooting. Familiarity with application integrations and data flows across enterprise systems. Basic scripting skills (e.g., Python or JavaScript) for automation or issue resolution. Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective. Strong analytical and problem-solving skills. Clear communication skills for working with business users and technical teams. Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a capitation healthcare plan in which CEI is paid a set amount for each participant enrolled.

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