17 jobs found

We are seeking a skilled and dedicated PC Technician to join our IT support team. The ideal candidate will be responsible for providing technical support, troubleshooting software and hardware issues, and ensuring the smooth operation of our IT infrastructure. This role requires strong analytical skills, excellent communication abilities, and a solid understanding of various operating systems and networking concepts. Responsibilities Provide technical support to end-users for hardware and software issues across various platforms including Windows, macOS, and Linux. Troubleshoot and resolve software-related problems, ensuring minimal disruption to user productivity. Manage computer hardware installations, configurations, and upgrades as needed. Assist in the administration of IT infrastructure including Active Directory, DNS, TCP/IP, and VPN configurations. Support desktop environments by resolving issues related to Microsoft Office applications and other software tools. Maintain network administration tasks including firewall management, LAN setup, and monitoring network performance using tools like Meraki. Utilize help desk software such as BMC Remedy, ServiceNow, or Jira for ticket management and issue tracking. Conduct analysis of system performance and provide recommendations for improvements. Collaborate with team members to ensure effective communication regarding ongoing projects and support requests. Stay updated with the latest technology trends to enhance service delivery. Qualifications Proven experience in technical support or IT support roles with a focus on desktop support. Strong knowledge of computer management principles including hardware troubleshooting and software installation. Familiarity with computer networking concepts such as TCP, DNS, GPO, SCCM, and network administration practices. Proficiency in using Microsoft Windows Server environments along with experience in managing mobile devices. Excellent customer service skills with the ability to communicate effectively with non-technical users. Strong analytical skills to diagnose issues quickly and efficiently. Experience with IT service management tools (e.g., BMC Remedy, ServiceNow) is a plus. Ability to work independently as well as part of a collaborative team environment. Join our team as a PC Technician where you will play a crucial role in maintaining our technology systems while providing exceptional service to our users!

Job Overview We are looking for a reliable and technically proficient PC Technician to become part of our IT support team. In this role, you will handle technical concerns, diagnose and fix hardware and software issues, and help maintain the overall performance of our IT systems. The ideal candidate is detail-oriented, communicates clearly, and has a strong foundation in operating systems and networking. Key Responsibilities Deliver technical assistance to users experiencing hardware or software issues across platforms such as Windows, macOS, and Linux Identify, troubleshoot, and resolve system and application problems to minimize downtime Install, configure, and upgrade computer hardware and related components as required Support and help maintain IT systems including Active Directory, DNS, VPN, and TCP/IP configurations Provide desktop support, including resolving issues with Microsoft Office and other business applications Perform basic network administration tasks such as firewall configuration, LAN setup, and monitoring network health using tools like Meraki Manage service requests and incidents through ticketing systems like ServiceNow, Jira, or BMC Remedy Monitor system performance and suggest improvements to enhance efficiency Work closely with team members to ensure clear communication on tasks and ongoing support activities Keep up to date with emerging technologies and best practices in IT support Qualifications Demonstrated experience in IT support, particularly in desktop or end-user support roles Solid understanding of hardware diagnostics, system setup, and software installation Working knowledge of networking fundamentals including TCP/IP, DNS, GPO, SCCM, and general network operations Experience with Windows Server environments and mobile device management is preferred Strong communication skills with the ability to assist both technical and non-technical users Excellent problem-solving abilities and attention to detail Familiarity with IT service management platforms (e.g., ServiceNow, BMC Remedy) is an advantage Ability to work independently while also contributing effectively within a team Join us as a PC Technician and play a key role in supporting and improving our IT environment while delivering high-quality service to our users.

Job Summary IT Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments. This role may involve a mix of field service support, helpdesk assistance, and technology rollout support depending on project needs. The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments. Key Responsibilities Provide technical support for hardware and software systems including installation, configuration, and troubleshooting. Support technology rollout and implementation projects across multiple locations. Diagnose and resolve issues related to POS systems, printers, scanners, PCs, thin clients, networking equipment, and peripherals . Provide first-level troubleshooting support to technicians, vendors, or end users. Install, repair, upgrade, and maintain computer hardware and related technology equipment . Document issues and updates using ticketing or tracking systems . Communicate effectively with internal teams, field technicians, and customers. Maintain adherence to client processes, procedures, and service level agreements (SLAs) . Assist with inventory management, reporting, and administrative tasks as required. Required Qualifications High School Diploma or GED required Minimum 1+ year of IT support, helpdesk, field service, or hardware support experience Basic knowledge of computer hardware, operating systems, and peripheral devices Strong troubleshooting and problem-solving skills Good communication and customer service skills Ability to work independently and manage multiple tasks Experience using Microsoft Outlook, Word, and Excel Preferred Qualifications Experience supporting POS systems, printers, scanners, or retail technology Experience with hardware installation or technology rollouts Knowledge of desktop support, networking, or endpoint management tools Experience supporting field technicians or remote users Work Environment Roles may involve onsite support, field service visits, or office-based technical support Some projects may require travel between locations Flexible scheduling may be required depending on project timelines Additional Requirements Ability to work in a fast-paced technical support environment Strong organizational and time management skills Willingness to support multiple technology projects simultaneously

Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments. This role may involve a mix of field service support, helpdesk assistance, and technology rollout support depending on project needs. The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments. Key Responsibilities Provide technical support for hardware and software systems including installation, configuration, and troubleshooting. Support technology rollout and implementation projects across multiple locations. Diagnose and resolve issues related to POS systems, printers, scanners, PCs, thin clients, networking equipment, and peripherals . Provide first-level troubleshooting support to technicians, vendors, or end users. Install, repair, upgrade, and maintain computer hardware and related technology equipment . Document issues and updates using ticketing or tracking systems . Communicate effectively with internal teams, field technicians, and customers. Maintain adherence to client processes, procedures, and service level agreements (SLAs) . Assist with inventory management, reporting, and administrative tasks as required. Required Qualifications High School Diploma or GED required Minimum 1+ year of IT support, helpdesk, field service, or hardware support experience Basic knowledge of computer hardware, operating systems, and peripheral devices Strong troubleshooting and problem-solving skills Good communication and customer service skills Ability to work independently and manage multiple tasks Experience using Microsoft Outlook, Word, and Excel Preferred Qualifications Experience supporting POS systems, printers, scanners, or retail technology Experience with hardware installation or technology rollouts Knowledge of desktop support, networking, or endpoint management tools Experience supporting field technicians or remote users Work Environment Roles may involve onsite support, field service visits, or office-based technical support Some projects may require travel between locations Flexible scheduling may be required depending on project timelines Additional Requirements Ability to work in a fast-paced technical support environment Strong organizational and time management skills Willingness to support multiple technology projects simultaneously

Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments. This role may involve a mix of field service support, helpdesk assistance, and technology rollout support depending on project needs. The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments . Key Responsibilities Provide technical support for hardware and software systems including installation, configuration, and troubleshooting. Support technology rollout and implementation projects across multiple locations. Diagnose and resolve issues related to POS systems, printers, scanners, PCs, thin clients, networking equipment, and peripherals . Provide first-level troubleshooting support to technicians, vendors, or end users. Install, repair, upgrade, and maintain computer hardware and related technology equipment . Document issues and updates using ticketing or tracking systems . Communicate effectively with internal teams, field technicians, and customers. Maintain adherence to client processes, procedures, and service level agreements (SLAs) . Assist with inventory management, reporting, and administrative tasks as required. Required Qualifications High School Diploma or GED required Minimum 1+ year of IT support, helpdesk, field service, or hardware support experience Basic knowledge of computer hardware, operating systems, and peripheral devices Strong troubleshooting and problem-solving skills Good communication and customer service skills Ability to work independently and manage multiple tasks Experience using Microsoft Outlook, Word, and Excel Preferred Qualifications Experience supporting POS systems, printers, scanners, or retail technology Experience with hardware installation or technology rollouts Knowledge of desktop support, networking, or endpoint management tools Experience supporting field technicians or remote users Work Environment Roles may involve onsite support, field service visits, or office-based technical support Some projects may require travel between locations Flexible scheduling may be required depending on project timelines Additional Requirements Ability to work in a fast-paced technical support environment Strong organizational and time management skills Willingness to support multiple technology projects simultaneously

Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments. This role may involve a mix of field service support, helpdesk assistance, and technology rollout support depending on project needs. The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments. Key Responsibilities Provide technical support for hardware and software systems including installation, configuration, and troubleshooting. Support technology rollout and implementation projects across multiple locations. Diagnose and resolve issues related to POS systems, printers, scanners, PCs, thin clients, networking equipment, and peripherals . Provide first-level troubleshooting support to technicians, vendors, or end users. Install, repair, upgrade, and maintain computer hardware and related technology equipment . Document issues and updates using ticketing or tracking systems . Communicate effectively with internal teams, field technicians, and customers. Maintain adherence to client processes, procedures, and service level agreements (SLAs) . Assist with inventory management, reporting, and administrative tasks as required. Required Qualifications High School Diploma or GED required Minimum 1+ year of IT support, helpdesk, field service, or hardware support experience Basic knowledge of computer hardware, operating systems, and peripheral devices Strong troubleshooting and problem-solving skills Good communication and customer service skills Ability to work independently and manage multiple tasks Experience using Microsoft Outlook, Word, and Excel Preferred Qualifications Experience supporting POS systems, printers, scanners, or retail technology Experience with hardware installation or technology rollouts Knowledge of desktop support, networking, or endpoint management tools Experience supporting field technicians or remote users Work Environment Roles may involve onsite support, field service visits, or office-based technical support Some projects may require travel between locations Flexible scheduling may be required depending on project timelines Additional Requirements Ability to work in a fast-paced technical support environment Strong organizational and time management skills Willingness to support multiple technology projects simultaneously

Field Engineer 3 Oklahoma City, OK 9 Months Job Description: Key Responsibilities: As a client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the client Call Management system using Company provide phone. Key Qualifications: clientMust have his/her OWN RELIABLE CAR and CAR INSURANCEclient 1+ Years of hands-on experience with laptop and desktop break-fix Computer-building background experience preferred General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance may be required Police or criminal background verification clearance may be required Screening Requirements: Must be able to complete required product training. client . Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected! General Questions: MUST BE INCLUDED WITH RESUME SUBMISSION Full Legal Name (name that appears in drivers license) Are you eligible to work in the US? What is your zip code of residence? Do you have a working printer at home? Extensive driving is a requirement of this position. Are you willing and able to drive 2 to 3 hours to deliver services to one of your customers? This position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call. Is this something you will have an issue with? Have you ever worked for client? If yes, please provide the dates and reason for leaving. If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services? (Uber, Lyft or public transportation are not acceptable as a backup plan.) Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm). Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.) Do you have a reliable computer and a high-speed internet connection at home that you can use for work? The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Are you willing and able to comply with this dress code? Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Do you agree to complete the dell certifications before you start working? Job Profile Summary: Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Key Responsibilities: Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity. Performs advanced-level maintenance on all products, including low-complexity installation activities. Provides technical feedback on equipment, systems and processes to improve overall service delivery. Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. Identifies and resolves systemic issues within the team. Proactively supports the needs of other team members, providing technical assistance and expertise. Contributes to improved client services metrics reporting and documentation. Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally, 2-4 years experience in area of responsibility.

Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 5-7 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support

SUMMARY Under limited supervision designs, develops and maintains test procedures, tester hardware and software for electronic circuit board production. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES Recruitment and Retention: Recruit and interview Process Technicians. Communicate criteria to recruiters for Process Technician position candidates. Coach technicians in the interviewing/hiring process. Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development: Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum in area of responsibility. Coach and mentor Process Technicians to deliver excellence to every internal and external customer. Performance Management: Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Solicit ongoing feedback from Assistant Test Engineering Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of large teams and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. Communication: Provide communication forum for the exchange of ideas and information with the department. Organize verbal and written ideas clearly and use an appropriate business style. Ask questions; encourage input from team members. Assess communication style of individual team members and adapt own communication style accordingly. TECHNICAL MANAGEMENT RESPONSIBILITIES Review circuit board designs for testability requirements. Support manufacturing with failure analysis, tester debugging, reduction of intermittent failures and downtime of test equipment. Prepare recommendations for testing and documentation of procedures to be used from the product design phase through to initial production. Generate reports and analysis of test data, prepares documentation and recommendations. Review test equipment designs, data and RMA issues with customers regularly. Design, and direct engineering and technical personnel in fabrication of testing and test control apparatus and equipment. Direct and coordinate engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment, and control devices required to test, record, and reduce test data. Determine conditions under which tests are to be conducted and sequences and phases of test operations. Direct and exercise control over operational, functional, and performance phases of tests. Perform moderately complex assignments of the engineering test function for standard and/or custom devices. Analyze and interpret test data and prepares technical reports for use by test engineering and management personnel. Develop or use computer software and hardware to conduct tests on machinery and equipment. Perform semi-routine technique development and maintenance, subject to established Jabil standards, including ISO and QS development standards. Provide training in new procedures to production testing staff. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelors of Science in Electronics or Electrical Engineering from four-year college or university; and three to five years experience LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC's and test equipment weighing up to 50 lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual's primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in this environment ranges from low to moderate.

As a member of the Global Controls Team, you will collaborate with highly motivated operators, engineers and technicians in the data center industry to maintain and optimize critical infrastructure systems. You will be responsible for troubleshooting and maintaining the Building Management System (BMS) and Electrical Power Monitoring System (EPMS) while developing new processes and standards that drive innovation in the controls space. AWS data centers utilize sophisticated industrial control systems to automatically operate mechanical equipment, maintaining optimal temperature and pressure conditions throughout the facilities. These systems integrate and monitor multiple critical components, including generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic and static transfer switches, air-cooled and water-cooled chillers, pumps, cooling towers, heat exchangers, Computer Room Air Handlers (CRAHs), and air economizers. Within this industrial control system infrastructure, the BMS serves as the primary control platform for all mechanical systems within the data center, while the EPMS functions as the primary monitoring platform for all electrical systems. This position offers the opportunity to work with cutting-edge technology in mission-critical environments while contributing to the reliability and efficiency of AWS's global infrastructure. 75% Expected Travel until expected region launch Q4 2027. After region launch in STL Expected Travel at 50%. Key job responsibilities Primarily work in and support multiple data centers by deploying, servicing, and upgrading BMS and EPMS systems. Mentor and train Facilities team members on the operation and control of BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations. Manage small to medium-sized projects and programs. Perform point-to-point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with BMS and EPMS in data centers. Execute provisioning processes for servers, controllers, industrial PCs, and network configurations, including communication testing between third-party devices and controllers or servers. Install, replace, configure, and calibrate sensors. Read and interpret electrical schematics and control panel drawings with a basic understanding of closed-loop controls, field sensor scaling, and functions typically performed by industrial controllers. Supervise low-voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Provide commissioning and systems-level testing support. Create red-lined drawings and documentation of systems. Follow change management processes to generate work requests and methods of procedures. Participate in factory witness tests at vendor or panel builder facilities. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Perform service activities including monitoring and reviewing ticketing systems, conducting root cause analysis, and prioritizing tasks. Actively manage service agreements including vendor labor scheduling, quality assurance, and financial invoice review. Participate in material handling tasks such as lifting, carrying, or moving up to 50 lbs of equipment, and utilize OSHA-standard safety equipment including limited weight-bearing work platforms, ladders, step stools, and personal protective equipment (PPE) such as safety harnesses. Perform other tasks as assigned by manager. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Associate's degree or above - Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries. - Year_3 years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems. - Ability to work non-standard hours and differing work rotations/shifts and overtime as required. PREFERRED QUALIFICATIONS - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Experiencing using common industrial communication protocols (MQTT, BACnet, and/or MODBUS). - 5+ years of experience in controls/automation, or construction/technical environment or related field. - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Experience data centers or mission critical environment - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. - Prior AWS/Amazon experience - 4+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MO, New Florence - 86 800.00 USD annually

Immediate need for a talented Desktop Support Technician . This is a 06 months contract to hire opportunity and is Rutland, VT, USA(Onsite) . Please review the job description below and contact me ASAP if you are interested. Job ID: 26-08813 Pay Range: $20 - $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Be able to account for work using visual task board, Service-now Ticket System, and during regular team stand up meetings. Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware. Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware. Assure that all tickets requiring follow up work and/or calls receive appropriate attention. Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment. Perform backup, recovery, and security procedures both planned or during emergency. Follow established procedures to detect, diagnose, and accurately report outage of critical site applications. Assist with diagnoses of network hardware and performance problems. Perform approved installation, configuration, and maintenance of physical network. Perform network system administration task both planned and during emergency. Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site. Back up and burn end user data. Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users' technical issues across the program. Assist Site Leader in the execution of established processes and escalations. Key Requirements and Technology Experience: Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes. Ability to handle multiple projects. Experience working in enterprise environment. What will be the shift? M-F, 8 hr shift with 60 min lunch Candidates should have 3 - 5 years' experience supporting PC Hardware and software. Basic network troubleshooting plus comfortability to act as smart hands for infrastructure issues required. Ideally, they would have experience support an engineering and/or manufacturing enterprise environment Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here .

About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, with a strong focus on technical excellence, networking, and building long-lasting client relationships. We are actively seeking an Help Desk Technician II (Level 2) who is passionate about technology, experienced in Microsoft 365, Azure AD, Intune, networking, and cloud-first environments, and thrives in a collaborative, fast-paced MSP setting Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Helpdesk Support: Provide IT Support Specialist II support and respond to client issues, ensuring efficient resolution for Windows, macOS, and mobile devices (iOS/Android) Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Office 365 Administration: Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive Networking Management & Troubleshooting: Configure and troubleshoot network protocols like DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi. Endpoint Management: Utilize Microsoft Intune for device management, policy enforcement, and Windows Autopilot for device provisioning. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Email Security: Configure SPF, DKIM, DMARC, and other email security settings for safe and reliable email delivery across the client's domain. Hardware & Software Support: Troubleshoot and resolve PCs, laptops, printers, and other peripheral devices; provide support for software installations, patch management, and driver updates. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools Project Assistance: Participate in various IT projects, including on-site hardware installations, network setups, software migrations, and cloud services deployment After-Hours Support: Occasionally participate in on-call support to resolve urgent issues. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactively Identify Issues: Take the initiative to spot and fix potential problems before they escala Benefits Competitive pay with performance-based growth Paid time off and company holidays Health, dental, and vision insurance options 401(k) retirement plan with company match On-site gym for employee wellness Modern, collaborative office environment Ongoing training and professional development Opportunity to work with cutting-edge technology Team events and employee appreciation initiatives Strong company culture focused on innovation and teamwork MSP Experience: A familiarity with the variety and size of clientele that comes along with working within an MSP. Office 365 Proficiency: Advanced skills in Office 365 Administration, with a deep understanding of Exchange Online, Teams, and SharePoint. Networking Skills: Experience in network configurations, routing, switching, firewall settings, TCP/IP, and remote access/VPNs. Email Security: Configuration and management of email security protocols, including SPF, DKIM, and DMARC Azure Knowledge: Basic understanding of Azure AD, Virtual Machines, and resource management Networking: Intermediate or higher-level networking knowledge, including DNS, DHCP, VPNs, and firewall configurations Desktop Support: Troubleshooting Windows and macOS environments, software deployments, and user profile management Technical Proficiency: Knowledgeable in Microsoft Intune, Windows Autopilot, Azure AD, and Active Directory (GPOs, user management). Troubleshooting Expertise: Proven ability to resolve hardware/software issues, diagnose network problems, and implement IT security solutions. Certifications (Preferred): CompTIA A+, Network+, Security+, CCNA, or Microsoft Certified credentials (e.g., MS-100, MS-101). Soft Skills: Strong customer service, communication, and problem-solving skills with a friendly demeanor. Desire to Learn & Grow: A proactive attitude with the willingness to learn new technologies and improve existing processes.

Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Summary An established federal contractor is seeking an Information Technology Specialist to join a team of skilled professionals supporting Department of Defense (DoD) operations. In this role, you will work under the guidance of senior technicians to perform IT maintenance, troubleshoot and repair computer systems and peripheral equipment, and manage service requests through a ticketing system. You will install and configure PCs, servers, uninterruptible power supplies (UPS), printers, scanners, telephony equipment, and audiovisual systems, including video teleconferencing operations. The role also includes ensuring connectivity, security compliance, and adherence to manufacturer specifications. Responsibilities include monitoring, securing, and patching network devices, maintaining hardware and software accountability, and coordinating equipment setup, moves, and disposal in accordance with security regulations. The position may require limited travel. Additional duties include troubleshooting access card issues, assisting in user training, and supporting general IT operations as needed. Key Responsibilities The Information Technology Specialist will: Support PCs, hardware, wireless networking, and softwareinstallation, testing, configuration, and operations Maintain workstations, network access, and system documentation Perform Video Teleconference (VTC) system administration, scheduling, and configuration Provide network and client support, including account creation, modification, and deletion Deliver multi-tier Help Desk support, troubleshooting hardware and software issues Perform hardware/software system upgrades, modifications, and configurations Configure and support desktops and laptops Analyze and troubleshoot system anomalies Prepare systems for operational use and support testing activities Manage IT workflows and service tickets efficiently Required Skills & Experience Active Top Secret clearance with SCI eligibility (TS/SCI) Minimum 9 months of experience working in a SAP or SCI environment within the past five years 3+ years of relevant DoD IT experience Experience supporting an IT Help Desk and providing direct customer support Strong communication and interpersonal skills, with the ability to work effectively in a dynamic environment Education & Certifications Required: Bachelors degree in Arts or Science (or equivalent work experience) CompTIA Network+ or equivalent certification (DoDM 8140.03 Tech Support Specialist Level I) Preferred: Security+ or equivalent certification (DoDM 8140.03 compliance) must obtain within six months of hire Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) plan Paid Time Off (PTO) Paid Parental Leave Tuition reimbursement Paid federal holidays

We are seeking a Multimedia Technician who will provide support for classroom technology, audio/visual equipment, applications, products or services, and assists faculty, staff, and students experiencing procedural or operating difficulty by investigating equipment and software problems, resolving issues directly. This role requires a motivated team player who is organized and focused on providing an excellent customer service experience for clients. Attention to detail, customer service focus and positive work ethic a must. Must be able to work flexible hours, including some evenings, weekends, and overtime. Specific Duties & Responsibilities Classroom Technology & Multimedia Support Provides audio/visual and collaborative technologies support to clients, responding to telephone calls, emails, and personnel requests for technical support. Records, prioritizes, and tracks all assigned help calls and documents work efforts in a ticketing system. Ensures timely attention to requests to meet service SLAs in keeping with departmental processes. Diagnoses problems through discussions with clients. Simulates or recreates technical issues to resolve operating difficulties. Identifies, research, documents, and resolves incidents. Performs troubleshooting of podium A/V devices, room control systems, microphones, projectors, audio recording units, and other related equipment in classroom and special event environments. Assesses damage to or loss of equipment, keeping the supervisor informed of same. Performs A/V equipment set-ups and strikes in a timely and efficient manner, ensuring that equipment is correctly configured and operating properly for the event. Supports live and pre-recorded productions for special event webcasts in a variety of locations throughout the school. Assists clients in the best use of A/V technology to deliver presentations. Provides basic instruction/training for students, faculty, and staff on the use of A/V equipment and resources. Updates internal support documentation and contributes to the development of client help documentation. Participates in the installation, maintenance, and storage of equipment. Updates and maintains equipment inventory. Coordinates with the Multimedia Specialist to arrange hardware warranty repairs. Reports to supervisor to arrange the timely ordering of necessary A/V consumable supplies. Provides feedback on the replacement of equipment and upgrades, where applicable. Performs testing and quality assurance on presentation computer systems, A/V systems, and virtual conferencing software. Actively keeps abreast of A/V technologies and practices in use outside of the School of Public Health. Applies professional business and technical support concepts to provide support, consultation, and training for clients based on established departmental guidelines. Prioritizes and manages multiple tasks and deadlines with supervision. Properly escalates issues to other teams and works to resolve more complex problems with supervisory guidance. Client Computer Support Diagnoses, analyzes, and documents Level 1 computer hardware and standard software issues (email, web browsers, etc.) Installs computer monitors and peripheral devices (keyboards, mice, webcams, etc.) Installs software and assists with license tracking. Troubleshoots basic user account issues, including password and access issues. Identifies, documents, and reports network connectivity issues. Project Support Implements hardware and software deployment plans as directed by management. Supports classroom and lecture hall computing technologies as directed by management. Conducts hands-on inventory or system reconfiguration projects as directed by management. In addition to the duties described above Under the supervision of the IT Manager Classroom Tech, this position is responsible for providing technical and operational support for the field of multimedia (presentation, recording, distribution, digital media, and video conferencing) on the Homewood Campus. Being mentored by the Sr Systems Administrator, this position will be responsible for installation and/or set up, support, maintenance and operation of all classroom instructional technology equipment in the general pool rooms. For more information about the department please go to: Minimum Qualifications Bachelor's Degree Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Must be available to work flexible hours, including some evenings, weekends, and overtime. Preferred Qualifications Experience working in an educational environment. Advanced knowledge of audiovisual and instructional equipment, and streaming media. Knowledge of Crestron (NVX), Microsoft Office, Panopto Lecture capture, Zoom Video Conferencing, PC, MAC. Classified Title: Multimedia Technician Role/Level/Range: ATO 37.5/02/OF Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday / 8:30 a.m. to 5 p.m. FLSA Status: Non-Exempt Location: Homewood Campus Department name: KSAS IT Classroom Multimedia Personnel area: School of Arts & Sciences Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM) . click apply for full job details

Job Posting:JR101369 Desktop Support Technician (Open)Department:Help Desk, PMPosition Type:RegularOpen Date:10-24-2025Close Date:$60,000-$65,000Job Description:The primary focus of this position is to support computing devices, including break/fix service, operating system support, application installation, application configurations, end-user settings, and desktop administrative duties. Responsibilities: Deliver responsive technical assistance via phone, remote tools, ticketing system, and in-person support Provide second-level support for desktops, laptops, printers, and peripheral devices Diagnose and resolve hardware and software issues, including operating systems, standard applications, and connectivity problems Install, configure, and troubleshoot software applications and system updates Stage and deploy newly purchased PCs and printers, including system setup, software installation, user data migration, and user orientation Assist with imaging and deployment of devices across campus Perform preventive and scheduled maintenance on instructional and administrative computers to mitigate virus threats and ensure optimal performance Support classroom and lab technology setups, including AV equipment and instructional software Conduct software refreshes in computer labs prior to each semester and verify required applications are installed and functioning Maintain accurate records of support activities, configurations, and asset inventory using the ticketing system Record, track, and escalate support cases as needed to ensure timely resolution Provide guidance and training to users on basic IT procedures, security best practices, and software usage Collaborate with other IT staff to escalate and resolve complex technical issues Ensure compliance with institutional IT policies, procedures, and security standards Perform other duties as assigned to support the evolving needs of the IT department Minimum Qualifications: Associate's degree in Information Technology, Computer Science, or related field 1-3 years of experience in a desktop support or technical help desk role Proficiency in Windows and macOS environments Familiarity with remote support tools, ticketing systems, and Active Directory Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills Certifications such as CompTIA A+, Network+, or ITIL Experience in an academic or enterprise IT environment Knowledge of Windows and macOS computing platforms Knowledge of Windows 11, M365, Office Suite, Adobe Creative Cloud, Teams, Zoom Imaging, troubleshooting desktop support issues Strong communication skills Strong customer service skills Effective problem-solving skills Effective written and verbal skills Must also be able to work concurrently on multiple projects, adjust to occasional changes in priorities, and respond quickly and effectively in emergencies Must be able to instruct, direct, guide, and share information with both technical and non-technical personnel. Preferred Qualifications: Not Currently Available Conditions of Employment: Candidates selected for employment may be subject to medical inquiries and/or medical examination to determine ability to perform the job. Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts. Visas and labor certification will not be sponsored for this position. Application only accepted from citizens or permanent residents. Note: Position excluded from Union Representation and Collective Bargaining Additional Job Information: Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement account Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.