Job Description
About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: Electronics Installer Location - Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are intended to reflect all duties performed within the job. Other duties may be assigned. Install Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment) Recommend Appropriate Equipment and Hardware That Meets Customer Requirements Some Regional and/or Overnight Travel and On-Call Hours May Be Required Perform administrative and office clerical duties as assigned: answering phones, greeting customers, assisting the manager with coordinating travel/training, returns, credits, etc. Communicate with new and existing customers on project information. Work with other departments that assist in fulfilling orders or providing customer service. Handling inbound sales leads to convert into sales. Coordinate daily work order tracking to make sure work orders exist for every job and ensure hours are being charged to the work orders correctly; Assist with closing out work orders Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained. Build and maintain customer relationships both internally as well as externally. Enter new customer data and other sales data for current customers into computer database. Create Basic Programming Codeplugs (less than 12 channels) Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones) Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters) Required (Minimum Necessary) Qualifications • Basic Electronics Background (12V and/or Low-Voltage System) • Removal of vehicle interior panels and electrical 12vdc to include relays and ignition sense • Full knowledge of how a relay works • RF/Telecommunications/Networking Experience a Plus • Must Have Valid Driver's License • Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process • IP Networking Experience a Plus Knowledge, Skills, Abilities, and Other Characteristics • Microsoft 365 • Attention to Detail • Proactive in cost saving techniques • Ability to build successful relationships and close business. • Must be passionate about learning wireless products and features and applying that knowledge to provide excellent service. Preferred • A RF Certification • Understanding of RF theories, wireless protocols, and circuit design Problem-solving skills for troubleshooting RF systems Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Ability to lift at least 60 lbs. or more and 10 lbs. overhead. • Use of a two-way radio for communication. • Ability to read and interpret construction plans and diagrams • Specific physical exertion, such as lifting, standing, bending, or reaching, is required. • Ability to climb and maintain balance on ladders and elevated walkways and work at heights of at least 30 feet but may extend to 150 feet such as top of grain leg • Good interaction skills. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Warehouse style surroundings with cement and tile floors. • Solution-driven • Collaborative • Periodic customer interaction Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.