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Job Description IT Systems Support Specialist II PGT Innovations (Part of MITER Brands) Venice, FL - Onsite ️ Local candidates only. Relocation is not supported for this role, including self funded relocation. Manufacturing industry experience is required. Compensation & Schedule Pay Range: $71, - $88, (depending on experience) Shift: Monday-Friday, 1:00 PM - 10:00 PM About MITER Brands MITER Brands-home to industry leading names such as Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations-is one of the nation's largest manufacturers of high quality vinyl windows and patio doors. With manufacturing facilities across the , we support builders, contractors, and homeowners through innovation, reliability, and operational excellence. Role Overview The IT Systems Support Specialist II provides front line and Tier 2 technical support in an active manufacturing environment. This role is critical to ensuring uptime, performance, and reliability of end user devices, enterprise applications, and production critical systems. You'll partner closely with operations and support teams to keep manufacturing technology running smoothly. This is a fully onsite role in Venice, FL and requires prior experience supporting IT systems within a manufacturing or production setting. Key Responsibilities Provide Tier 2 end user support via phone, email, and in person Install, configure, and maintain: Desktops, laptops, printers, scanners, mobile devices, and peripherals Troubleshoot and resolve hardware, software, and connectivity issues Support and maintain PCs tied to manufacturing equipment, including backup and disaster recovery support Manage user accounts in Microsoft Entra ID, Microsoft Office 365, and other enterprise systems Document incidents and resolutions in the IT ticketing system Support onboarding/offboarding (device setup, access provisioning) Maintain IT asset inventory and manage equipment lifecycle Escalate issues per ITIL incident management guidelines Contribute to IT projects, system upgrades, and process improvements Ensure compliance with IT policies, data security, and privacy standards Required Qualifications Education & Experience Associate's degree in Information Technology, Computer Science, or related field (Bachelor's preferred) Minimum 5 years of customer facing IT support experience Required: Prior IT support experience in a manufacturing or industrial environment Location Requirement (Important) Must be local to the Venice, FL area Relocation is not supported for this role, including self funded relocation Technical Skills Strong proficiency with Windows operating systems, Microsoft Entra ID, and Office 365 Experience supporting iOS and Android devices (smart scanners, tablets, phones); SOTI MDM a plus Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience with remote support tools and ticketing systems N able and ServiceNow experience a plus Certifications (Preferred) CompTIA A+ CompTIA Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation Work Environment Combination of office and manufacturing floor environments Willingness to work outside standard hours, including on call and occasional weekends Occasional travel between company locations may be required ️ Physical Requirements Ability to lift up to 50 lbs Ability to walk, stand, or sit for extended periods Ready to Make an Impact? If you're an experienced IT professional who thrives in a manufacturing environment, values stability, and enjoys being the go to technical partner for operations-we'd love to hear from you. Apply today to join MITER Brands and support the technology behind our high performance manufacturing operations. What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at Title: Cybersecurity Specialist Duration: 6 Months with a strong possibility of extension or full-time Location: St. Paul, MN or Abbott Park (North Chicago) Travel: Very limited, possibly 1 2 times during the 6 month period, likely none. Work Schedule: 8 hours/day, 5 days/week Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Role Overview The role has a strong focus on medical devices, IoT/sensor-based products, mobile applications, and backend systems, including building security standards, guidance, dashboards, and validating the effectiveness of cybersecurity controls. Description: As a Senior Cyber Specialist Digital Enablement, you will play an important role in ensuring that Client product technologies leveraged by healthcare providers and consumers are secure-by-design. These technologies range from regulated medical devices to e-commerce and customer loyalty solutions. You will evaluate the cybersecurity posture of new and existing product technologies, identify risks, recommend mitigation strategies, and ensure timely remediation and closure. You will bring deep expertise in security risks, controls, mitigations, and global cybersecurity standards to Client product teams. This role is expert-driven and guidance-focused, requiring strong technical depth, excellent communication skills, and a proven ability to navigate a large, global environment. You will partner closely with internal product owners, developers, engineers, security architects, and external collaborators to evaluate solutions, strengthen governance, and guide secure product development. Your work will directly contribute to the delivery of scalable, compliant, and secure product technologies, cloud services, and connected applications. The role focuses on consultative responsibilities rather than hands on development or cybersecurity operations. Primary Responsibilities Develop and maintain security guidance documentation, including standards and frameworks Conduct full-stack architecture reviews of products and platforms, including consumer identity platforms Perform cybersecurity threat modeling and prepare outputs for review by internal and external stakeholders Establish, document, and monitor compliance with risk based and regulatory-informed cybersecurity requirements for individual products Collaborate with product designers and developers to ensure security considerations are integrated early into product design discussions Validate the security of product software supply chains and product deployment pipelines Develop risk mitigation strategies and recommend appropriate security controls Assess and prioritize product security risks through detailed evaluation of vulnerability assessments and penetration testing results Evaluate the effectiveness of product cybersecurity controls Identify and effectively communicate cyber risk trends Ensure risk management plans are clearly documented, actionable, and accurately reflect the organization's risk tolerance Track and ensure product compliance with defined vulnerability remediation SLAs. Participate in governance forums, architecture reviews, and technical discussions as a representative of Product Cybersecurity Required: At least 5 years of experience but typically 7 plus years of experience is required. Possess expertise in valuing and implementing industry standards such as the ISO 27001/2, SOC 2, HITRUST and FedRAMP Information Security standard and the ISO 22301 Business Continuity Standard. Experience with implementation and operational use of GRC toolsets (Governance Risk and Compliance). Possess CISSP certification (or similar) and be knowledge of national and international regulatory compliances and frameworks such as ISO, SOX, BASEL II, EU DPD, HIPAA, and PCI DSS. Ability to influence policy/standards for emerging tech (AI, quantum, cloud). About You 7 years of experience in cybersecurity or technology architecture, assessment, or consulting with a focus on the development of secure digital product technologies Experience conducting risk assessments, control assessments, and governance reporting Ability to clearly articulate cybersecurity risks and recommended mitigations to product development teams Strong understanding of modern technology stacks, including cloud native architectures and API-driven services Understanding of core concepts related to identity and access management, secure software development, network security, and cryptography Familiar with device to device, service to service, and consumer identity and access management practices Familiarity with modern phishing-resistant authentication technologies, including WebAuthn and Passkeys Understanding of cybersecurity risks associated with emerging technologies, including quantum computing and artificial intelligence Knowledge of global medical device regulatory frameworks Excellent analytical, problem-solving, and communication skills Working knowledge of security frameworks and standards (e.g., NIST, ISO/IEC 27001, PCI DSS) Strong collaboration and influencing skills, with the ability to work effectively across technical and business teams Exceptional written and verbal communication skills, with the ability to tailor complex information for diverse audiences Strong analytical and problem solving skills, with the ability to work independently and manage multiple priorities Bachelor's degree in Cybersecurity, Computer Science, Information Systems, Information Assurance, Software Engineering, or a related field but not mandatory if experience is strong Preferred Qualifications Strong preference for candidates with cybersecurity experience across e commerce, mobile apps, IoT, or medical devices. Preferred certifications include CISSP, HCISPP, CISM, CCSP, SABSA Foundation, CISA, or similar industry-recognized certifications Background in application security, product security, and secure development practices. Experience supporting mobile applications, sensors, and backend operational systems. Ability to draft, influence, and operationalize cybersecurity policies and standards. Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools. Top 3 required skills: Cybersecurity consulting w/ development teams (software/hardware). Ability to influence policy/standards for emerging tech (AI, quantum, cloud). Ability to evaluate the effectiveness of cybersecurity controls. Top 3 preferred skills: Medical device or IoT cybersecurity; development background; broader product security experience. Certifications: Not required; experience is prioritized over certs. Industry experience: Medical device preferred; e commerce, IoT, cloud, and mobile app security also acceptable. Systems used daily: Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools. Personality traits: Curious, detail oriented, collaborative, strong communication, relationship builder. Interview Process: One Teams Video interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. SOX, ISO, HIPAA, HITRUST, SOC 2, ISO 27001/2, BASEL II, EU DPD

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments. Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide. Systems Plus is the company for you! Experience the difference and let's talk about your future at Systems Plus today. Position Title IT Service Desk Specialist - Level II Position Type Full Time, Onsite Position Location Fort Meade, MD Job Duties: Serve as the primary point of contact for customer engagement, delivering real-time responses to inquiries through multiple channels including telephone support, in-person assistance, and live chat services. Monitor and triage tickets (incidents, cases, and requests) that have been assigned to the site (e.g., routed from the DHA GSC or initiated by local users). Answer questions, analyze problems and provide technical assistance. Direct calls that do not belong to the site back to Tier 1 (i.e., GSC, base/post/installation local support). Monitor and track the IT Service Desk queue and complete work orders within the applicable MTF knowledge base article processes. Provide hardware support including but not limited to on-site touch-labor, troubleshooting, integration, configuration, and installation of authorized hardware, software, and peripherals. Assist with all required equipment staging, burn-in, installation, testing and documentation. This shall include setup of systems, and integration testing and/or troubleshooting for all Government equipment or devices approved for use in network/systems areas supported at DHA site locations. Support end user service requests for computer software installation as needed. Service requests may be via the DHA ticketing system or via walk-in customer support. Maintain workstation/laptop operational baselines and cybersecurity compliance through established processes and procedures that include situational or periodic risk reviews to meet current Enterprise standards. Provide desk-side and remote user assistance to resolve software and hardware problems that cannot be resolved remotely by the DHA GSC or other DHA Enterprise Support Teams. The main categories of desk-side support are LAN, WAN, wireless LAN, software, hardware, network, administrative, and special projects as approved by the Government and as directed by other DHA enterprise support elements. Support local assets, new technology acquisition, and life cycle management for desktops, laptops, tablets, printers, VTC, mobile devices, and other IT hardware through DHA Life-Cycle-Management (LCM). Supports inventory management, and Defense Reutilization Marketing Office (DRMO) disposal IAW established guidance of site. Deploy end-user system images to new workstations/laptops per DHA approved imaging practices. Support system administrator functions. Other duties as assigned. Required Years of Experience (min) Four (4)+ years of experience demonstrating the required proficiency. Required Degree Bachelor's degree and/or equivalency Required Certification IAT I and CE: Associate About Systems Plus Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors. From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more. Through our diverse portfolio of clients and capabilities we power vision and insight-discover what's possible with a Small Business that thinks BIG! Interested? Click Apply Now!

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments. Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide. Systems Plus is the company for you! Experience the difference and let's talk about your future at Systems Plus today. Position Title Information Assurance/Security Specialist - Level II Position Type Full Time Position Location Charleston, SC (onsite) Daily Responsibilities Serve as an Information System Security Officer (ISSO) for designated systems, ensuring compliance with DoD cybersecurity policies and RMF requirements. Prepare and deliver monthly security vulnerability tracking reports detailing system vulnerabilities, remediation progress, and vulnerability mitigation status. Track vulnerability remediation efforts including IAVM patch implementation and configuration compliance activities across supported systems. Lead security incident investigations and cybersecurity compliance activities including vulnerability scanning, STIG compliance documentation, and security assessments for site systems, and coordinate efforts with security teams and system administrators to address vulnerabilities and risks. Develop and maintain system security plans, security controls, and associated documentation supporting system authorization and accreditation activities. Provide security briefings, risk assessments, and mitigation recommendations to stakeholders and leadership. Required Experience Minimum 4 years of progressive experience Required Degree Bachelor's degree and/or equivalency. Required Certification IAT III, IAM III and CE: Associate Level Required Clearance Ability to obtain and maintain a Tier 3 security clearance About Systems Plus Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors. From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more. Through our diverse portfolio of clients and capabilities we power vision and insight - discover what's possible with a Small Business that thinks BIG! Interested? Click Apply Now!

Job Summary Job Description Technical architect in a specific domain with intermediate competency in it, specifically, Power Platform and Azure. Will work closely with Portfolio architects to ensure that all architecture requirements are met during the design process. This role involves creating and maintaining architectural repositories and decisions, as well as producing domain-specific architectural blueprints, frameworks, technology standards, and patterns. The specialist will identify technical risks related to domain-specific architectures and high-risk design objects. MAJOR RESPONSIBILITIES Works with Portfolio architects to ensure all architecture requirements are met during the design process. Creates and maintain architectural repositories and decisions. Produces domain-specific architectural blueprints, frameworks, tech standards and patterns. Identifies technical risks related to domain-specific architectures and high-risk design objects. Evaluates apps that need redesign or remediation or classification as rationalization targets. Research trends specific to the technology domain and evaluates their applicability to the business. Understand how decisions impact the specific domain's architecture and ensure alignment with enterprise strategies. MINIMUM JOB REQUIREMENTS Education Typically, Bachelor's in Computer Science, Software Engineering or related field. Work Experience 6+ years of experience with multiple IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development. Knowledge / Skills / Abilities Deep understanding of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages, Dataverse). Strong grasp of low-code/no-code platforms and their role in enterprise digital transformation. Knowledge of integration patterns (APIs, connectors, middleware, event-driven architecture, RPA). Awareness of application lifecycle management (ALM), DevOps for low-code, CI/CD pipelines, and environment strategies. Familiarity with cloud platforms (Azure preferred), data governance, and security frameworks. Knowledge of governance and compliance in low-code development (data residency, licensing, security). Proven ability to apply the Microsoft Cloud Adoption Framework (CAF) to architect, govern, and scale Microsoft Power Platform and Azure solutions, including environment strategy, security, governance, and operational readiness. Strong working knowledge of TOGAF for defining domain architecture standards, managing architectural repositories and decisions, and ensuring alignment with enterprise and portfolio architecture. Ability to design scalable low-code solutions aligned with enterprise architecture. Strong solution architecture skills (data modeling, workflow design, integration with legacy and modern systems). Hands-on experience in building Power Apps, automation flows, and data pipelines. Proficiency in designing governance models for citizen development and IT-managed low-code development. Problem-solving and analytical thinking to balance speed vs. enterprise-grade design. Ability to translate business needs into low-code architectural patterns and reusable components. Ability to guide and mentor development teams (both citizen developers and professional developers). Ability to define standards, reference architectures, and reusable templates for Power Platform. Ability to establish governance frameworks and enforce compliance/security in low-code adoption. Ability to influence at the enterprise level, shaping the organization's low-code adoption roadmap. Ability to balance innovation and governance, ensuring agility without compromising enterprise controls. Experience in designing and integrating low-code platforms with AI services (Azure OpenAI, Microsoft Copilot, Power Automate AI Builder) to enhance automation and decision-making. Capability to design and deploy AI-powered agents for process automation, knowledge management, and intelligent user interaction. PREFERRED JOB REQUIREMENTS Knowledge / Skills / Abilities Experience in working with multi-site global teams Experience architecting secure applications for Healthcare and are familiar with PHI, PII, and HIPAA compliance requirements Ability to estimate the financial impact of technology alternatives. Ability to remain unbiased toward any specific technology or vendor choice, and is more interested in results than personal preferences Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams. Ability to understand the long-term ("big picture") and short-term perspectives of situations and how they relate to achieving targeted business outcomes. Ability to quickly comprehend the functions and capabilities of existing, new and emerging technologies that enable and drive new business designs and models. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $134,000.00 - $201,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Id: 799504 IT Field Services Support Location: On-site, 1200 E Washington St, Mount Pleasant, IA 52641 Client: IA DOM Duration: 03 Months Job Description: The Iowa Department of Corrections (MPCF) is seeking an experienced, service focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. On-site presence is mandatory. This is not a remote or hybrid position. On site presence is mandatory. Work location 1200 E Washington St, Mount Pleasant, IA 52641 Candidates must reside within a reasonable daily driving distance of Mount Pleasant, Iowa. Do not submit candidates with backgrounds primarily in development, cybersecurity, systems analysis, or network engineering; this is a hands-on operational IT role. The Iowa Department of Corrections (MPCF) is seeking an experienced, service focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. This role supports a user community of more than 1,500 individuals, including over 280 staff and approximately 1,200 incarcerated individuals. The contractor will serve as the primary on site technical resource for hardware, software, security systems, network operations, and user support across multiple secured environments. 4 weeks of CERT training in Des Moines required. Key Responsibilities: Technical Systems Support Provide installation, imaging, configuration, and maintenance for PCs, servers, switches, security systems, cameras, wireless systems, VoIP/phone systems, kiosks, OffNet systems, email, II TV systems, and related technologies. Troubleshoot and resolve technical issues involving PCs, switches, wireless equipment, PDAs, and safety/security devices. Perform hardware replacements, cabling, fiber optic work, wireless deployment, switch maintenance, and fiber management. Support door controls, security cameras, recording systems, and safety equipment technologies. Maintain accurate device and inventory records. Collaborate with the ITS4 on system operations, maintenance, and complex issue resolution. Operations and Help Desk Serve as the primary technical contact for MPCF users regarding hardware and software issues. Provide high quality customer service to staff, incarcerated individuals, and critical stakeholders. Create, monitor, and complete work orders; perform root cause analysis and implement solutions. Set up new user computer accounts and ensure appropriate access levels based on work location and security requirements. Apply strong communication skills and Core Correctional Practices (CCP) in all user interactions. Assist in operational issue resolution while ensuring compliance with DoIT, DOC, and MPCF policies. Project Planning and Implementation Partner with the Associate Warden of Administration and ITS4 to gather requirements, plan, test, and implement technology projects. Support projects involving servers, databases, switches, applications, new technologies, hardware configurations, and systems upgrades. Apply technical competencies and industry best practices to optimize operational efficiency and productivity. General Expectations Graduation from a four-year college or university Demonstrate working knowledge of computers, networking, wireless, fiber optics, security hardware, recording systems, safety systems, phone systems, and related communication technologies. Collaborate effectively with facility leadership, co workers, end users, and external partners. Ensure adherence to all security regulations, life safety guidelines, and compliance standards. Conduct data analysis to understand operational needs and implement practical solutions. Participate in training to remain current with emerging technologies. Move, install, and configure computer hardware as required.

Summary Job Summary The Certified Medical Coder accurately codes, sequences and abstracts outpatient medical records according to ICD-10-CM and CPT coding guidelines to achieve accurate and timely reimbursement and populate statistical databases. Queries physicians for clarification on documentation. Performs duties within approved practices, exercising independent judgment within pre-determined guidelines. Minimum Job Requirements Work Experience One year of outpatient coding experience required; may consider internship experience. License/Registration/Certification Certified Professional Coder (CPC); Certified Coding Specialist- Physician based (CCS-P); or Certified Billing & Coding Certification (CBCS) required. Education and Training High school diploma or equivalent required. Associate of Applied Sciences in Medical Billing and Coding degree preferred. Skills Knowledge of Health Information Systems practices, procedures, and guidelines. Ability to analyze and solve problems. Ability to seek out new methods and processes to improve services. Ability to utilize verbal and written communication skills effectively. Knowledge of the CPT coding system and familiarity with the ICD-10-CM and HCPCS Level II coding systems.

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Hema at Title: Software Test Development Engineer II (Remote) Duration: 12 Months (with possible extension) Location: San Diego, CA (Remote) Most work is remote, however, regular visits to the office are required to visit the lab, setup test environments, etc. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Overview: Have in-depth knowledge and expertise in at-least one programming language with proved experience. Hands-on experience with Java or C# or any other object-oriented programming language is required. Experience with automated test development. Familiarity with a wide variety of automated testing frameworks. Ability to perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine the breakdown source. Document software defects using a bug tracking system and report defects to software developers. Execute existing test cases and develop/modify test interfaces for new or modified firmware features to validate next-generation CGM transmitters. Create test plans, test reports, traceability matrices, and other required documentation for test projects in an FDA-regulated quality environment. Understand and apply principles of low-power systems design and implementation. Design, implement, and test new products, as well as improve existing products. Identify and implement engineering and quality process improvements. Work with analog and digital hardware interfaces and software operating systems. Job Description: Development of test interfaces for new/modified firmware features to validate our next generation CGM transmitters Work under FDA regulated quality environment to create test plan, test report and traceability matrix and other required documentations for test project. Pro-actively identify and mitigate risks and resolve road blockers Understand low power systems design and implementation principles. Design implement and test new products and be able to improve existing products. Identify and implement engineering and quality process improvements. Contribute to driving client's improved gross margin with design improvements. Other duties as assigned Required Skills: Object oriented Programming - 2-5 yrs Embedded firmware/software understanding Wireless protocols understanding and Product Testing Bachelor's Degree Object-oriented programming in at least one language Preferred: Java and C# programming Embedded device experience Bluethooth low energy protocol About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Object Oriented Programming, object-oriented programming, Wireless protocols, Embedded firmware

Job Title: Analyst, Product Surveillance II Location: Burlington, MA (onsite) Contract Duration: Contract until 01/08/2027 Work Hours: 8:00 - 5:00 PURPOSE OF THE ROLE Analyst, Product Surveillance II - (Sr Quality Specialist) Main Purpose of the Role: Conduct quality-related activities to deliver consistent, high-quality documents, services, products and processes. Ensure compliance with worldwide regulatory expectations/requirements. Top Skills/Experience Experience with complaint handling, medical writing and cross functional communication Regulatory knowledge and compliance expertise Data analysis skills with ability to use tools such as excel and Power BI Main Responsibilities Responsible for carrying out tasks related to core job responsibilities with little management oversight. May lead goals with cross-functional or broader scope. Provide solutions to a wide range of difficult problems. Solutions are compliant, innovative, thorough, practical and consistent with organizational objectives. Responsible for demonstration of core competencies and may be measured against some selected leadership competencies in conjunction with growth and development plan. Identify and elevate areas for continuous improvement. May perform other duties as assigned. May provide oversight to one or more QA professionals and/or contractors. Scope limited to one specific QA function but has general knowledge of other related disciplines. Interacts with employees, manager, and cross-functional peers. May represent team on cross-functional project teams with other functional leaders. Implements tactical activities related to assignment. Able to contribute functional skills and expertise broadly. Directly influences project direction and scope. May lead projects within function. Decisions may have short- and long-term impact. Education Education Level Major/Field of Study or Equivalent Bachelor's Degree ( 5+ years) In life sciences or engineering. or An equivalent combination of education and work experience Experience Details Minimum 4 years In Quality or related field. Preferred Healthcare industry and experience in quality function. Utilize understanding of how their function supports the business and of technical/business competencies to drive continuous improvement results. Demonstrates proven track record utilizing core & technical competencies Developing product strategy with product management partners Shipped utilizing product control system Maintain software product management and agile product owner best practices Conduct product review with customer during product or process verification Solve business issues with software Effecting product development and launch Advise management on product development issues arising from product problems identified through technical support call with customers Develop new products or enhance existing product(s) or product Participate in pre-production testing and post-production support Reporting customer acceptance of product Consulting the customer product planning and analysis teams Analyze results of new product Help create detailed business requirements and technical system requirements Report for product file database analysis Performing routine inprocess testing to ensure product quality Conduct product review with customer during product or process verification Segregate and control non-conforming items Turn business needs into technical specifications that the software development team Perform product demonstrations to senior management Rotate and store all product

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for performing the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisor and employee of schedule Oversees departmental coordination with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Facilitates security briefings for individuals/groups as required Provides work direction to lower level department clerical/administrative personnel Performs other related tasks as directed REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree or equivalent military or technical school and five years specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be very knowledgeable with the rules and regulations of the National Industrial Security Program Operation Manual (NISPOM) pertaining to all aspects of security. In addition, a Security Specialist III must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license SALARY The expected salary range for this position is $67,000 to $84,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JCIS11; A2NTTR

Hourly Rate: $23.58 Position Summary The IRM Support Specialist Level I contributes to the optimization of inventory across all segments, maximizes revenue for the company and implements inventory allocation strategies in support of the Market Execution team. The role maintains the accuracy of Owner and rental reservations, resort occupancies and overall inventory availability across multiple, proprietary systems. It prepares critical reports used for strategic decision making. It evaluates inventory requested by wholesale and business customers and completes necessary reservations. It works directly with Resort Operations in the timely and effective resolution of owner and guest issues. Success in this position is accomplished through an understanding of overall business operations, department policies and procedures. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. CORE WORK ACTIVITIES Inventory & Revenue Management Support Acquire and maintain level of knowledge and expertise, for all Inventory & Revenue Management systems and processes related to support team functions Analyze historical and future data to identify gaps and obstacles that will negatively affect our business goals. Prepare and execute reports associated with inventory forecasts to Revenue Managers that provide a detailed summary of inventory, including arrival and departure data, to support Resort Operations staffing levels Execute, analyze, and deliver critical reports to Revenue Managers in a timely manner including, but not limited to Pace, Weekly Forecasts, Cap Audits, and additional reporting as needed Ensure all guaranteed reservations placed on special handling queues within the property management system are validated including, the daily processing of balancing inventory between the different inventory management software systems. Maintain the daily balance of inventory availability across different inventory management software systems including, but not limited to MARSHA, PMS, Opera, by analyzing and cross-referencing the data contained in these systems Execute resolution in all applicable systems so that inventory is optimized for Revenue Managers to monetize for the organization Initiate communications with over 82 Resort Operations to ensure that inventory and reservation related data remain in balance within all inventory management software systems Capture nightly maintenance actuals from all 82 Resort Operations to ensure accurate reporting within all inventory management software systems which impact organizational strategic decisions Align with corporate directives and processes outlined, utilize tools and/or resources optimally, and implement restriction strategies effectively. Adapt to regional nuances in support of all 82 resorts across 3 brands to efficiently produce standardized reporting data Own and manage all activities associated with booking wholesale and/or group lists including allocation of inventory into applicable mini hotels, entering guest lists and providing the front office with any applicable information to ensure a seamless check-in and check-out process. Own and manage all Centralized Commissions for 82 Resort Operations. Communicate with Group and Rental Sales to ensure accuracy between various stakeholders Utilize multiple inventory related applications including, but not limited to IROAM, High Performance Pricing, OSCAR, MARSHA, FSPMS, Opera and CTAC to successfully perform inventory optimization Knowledge share with peers to positivity impact overall departmental results, including conducting training, job shadowing and sharing best practices. Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of customers and co-workers. Follow company and department policies and procedures. Proactively research and investigate issues related to the management of inventory. Take action to rectify. Involve leadership when necessary. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors. Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion. Ensure regular ongoing communication within all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance, and produce desired business results. Compose routine correspondence and reports, such as e-mail, spreadsheets, etc. Effectively communicate Inventory & Revenue Management philosophies as they pertain to recommended strategies to property staff and other department stakeholders. Working with Others Treat all employees and customers with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments, promoting an environment of teamwork. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy and confidentiality. Represent IRM cross-functionally with Resort Operations teams and other business partners as necessary. Participate in community service events sponsored by Marriott Vacations Worldwide to build teamwork and enhance community relationships such as Children's Miracle Network (CMN). Documentation/Reporting Use computer systems and software packages to input, access, modify, store, or output information. Enter and retrieve data from computer systems using a keyboard, mouse or trackball. Utilize and create documents in excel, word, outlook and other Microsoft applications Perform tasks using the applicable Inventory & Revenue Management software. Office Equipment Transmit information or documents using mail, scanner, or facsimile machine. Operate standard office equipment other than computers such as telephone, scanner, fax, photocopier, calculator, and electronic peripherals. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed. Enter and locate work-related information using computers and/or other methods. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Comply with quality assurance expectations and standards. Specific Candidate Profile Education / Experience: High school diploma / G.E.D. equivalent required. 2-year college degree preferred. Minimum of 1-year related work experience required. Work Hours: Available to work a flexible schedule including evenings, weekends, and holidays. Skills/Attributes Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Stress Tolerance Adaptability/Flexibility Interpersonal Skills Teamwork Leadership Customer Service Orientation Diversity Relations Communications Telephone Etiquette Skills English Language Proficiency Communication Writing Listening Applied Reading Organization Detail Orientation Multi-Tasking Time Management Planning and organizing Analytical Skills Computer Skills Learning General Administration Typing Filing Computer Software Moderate proficiency with Microsoft Office applications Revenue Management systems preferred Salary Range: $30 - $31 per hour. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Salary Range: $70,310 - $80,000 Essential Job Functions: Planning and managing the deployment of the new VECTR SharePoint (SP) site. Architecting the VECTR SP site to protect PII Architecting the VECTR SP site to provide flexibility Architecting the VECTR SP site to provide for growth Architecting the VECTR SP site for collecting meaningful metrics Assist in developing SP site management procedures. Providing Data Management (DM) to the VECTR IPT team. Setting up Azure DevOps as the data management tracking tool. Transferring documents and data to the Azure DevOps environment. Configuring project-level settings, security groups, and policies as an Azure DevOps Administrator. Execute configuration and data management functions for the VECTR's configuration and data items: receipt, control, compliance, tracking, distribution, and interfacing with Subject Matter Experts (SMEs). Document repository with permissions access control, archiving, and searchable with metadata on Azure DevOps and SharePoint at various classification levels. Status monitoring, by direction: track submittals and timelines for submission / review / acceptance; attend change control board. Using Azure DevOps and other tools to help plan, schedule, collect. Maintains Document Data and tracks requirements. Identify and manage technical data throughout the lifecycle of a Software Configuration Set (SCS). Manage Azure DevOps and coordinate Development Change Review Board for disposition of anomalies and document changes Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. High school diploma plus 8 years of related experience. Associate degree plus 2 years of related experience, or Bachelor's degree. Must possess or have the ability to obtain and maintain a secret clearance for duration of employment. Must communicate effectively in person and in writing. Detail-oriented with strong organizational skills. Effectively communicate (oral and written) with tact and professionalism. Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment. Experience with Azure DevOps Knowledge Microsoft Office Suite. Desired Skills: Familiarization with Agile. Understanding of CI/CD Pipeline

Company Profile JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible to perform the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisors and employees of schedule Coordinates with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Assists in facilitating security briefings for individuals/groups as required Provide work direction to lower level department clerical/administrative personnel Performs other related tasks as directed Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. Requirements Education, Technical, and Work Experience Associate's degree or equivalent military or technical training with one year specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be familiar in the rules and regulations of the National Industrial Security Program Operating Manual (NISPOM) pertaining to all aspects of security. Must have working knowledge of site-specific procedures and security requirements. The position requires a high degree of accuracy pertaining to all aspects of personnel security. In addition, a Security Specialist must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JCIS11; A3UTTR

Title :Senior Salesforce Developer Location : Iselin NJ, Charlotte NC, Frisco TX Shift : Hybrid Minimum 3 days per week in office Job Description : We are seeking a highly skilled Senior Salesforce Developer with expertise in AI and agentic technologies to join our dynamic team. The ideal candidate will possess extensive experience in Salesforce development, customization, and integration, along with advanced capabilities in implementing AI-powered solutions and autonomous agent frameworks within the Salesforce ecosystem. Key Responsibilities: Design, develop, and implement Salesforce applications using Apex, Visualforce, Lightning Components, and other Salesforce technologies. Customize Salesforce applications to enhance functionality and improve user experience. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Integrate Salesforce with third-party applications and services using REST/SOAP APIs. Perform code reviews and ensure adherence to coding standards and best practices. Troubleshoot and resolve technical issues related to Salesforce applications. Maintain and optimize existing Salesforce configurations and workflows. Implement and integrate AI-powered features within Salesforce, including Einstein AI, Einstein GPT, predictive analytics, and machine learning models. Leverage agentic frameworks to create self-directed systems capable of reasoning, planning, and executing complex business processes. Implement prompt engineering strategies and retrieval-augmented generation (RAG) techniques to enhance AI capabilities. Provide mentorship and guidance to junior developers and team members. Document technical designs, processes, and workflows for future reference. Assessing the technical viability of emerging products and technologies. Working with developers and infrastructure specialists to test and evaluate new technologies. Participating in the development of business cases and obtaining approvals for capital expenditures. Monitoring and analyzing new technology product performance and resolving issues regarding potential improvements or modifications to complex situations, as needed. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in Salesforce development, including Apex, Visualforce, and Lightning. Salesforce Developer certification (e.g., Salesforce Certified Platform Developer I/II) is highly preferred. Strong understanding of Salesforce architecture, data modeling, and security. Experience with Salesforce integration tools and techniques (e.g., MuleSoft, ETL tools). Proficient in database technologies (e.g., SQL, SOQL) and data management best practices. Excellent problem-solving skills and attention to detail. Strong communication skills and the ability to work collaboratively in a team environment. Preferred Skills: Familiarity with Financial Services Cloud (FSC) a plus Experience with Salesforce DevOps tools and methodologies. Knowledge of Agile/Scrum methodologies. Familiarity with front-end technologies (HTML, CSS, JavaScript) and frameworks (e.g., React, Angular). Experience with Salesforce Einstein Analytics/Tableau CRM. Proficiency in Python or other programming languages commonly used in AI development. Understanding of multi-agent systems and agent orchestration platforms. Experience with prompt engineering and fine-tuning LLMs for enterprise applications.

Summary Job Description: The Certified Coder/Abstractor accurately codes, sequences and abstracts outpatient medical records according to ICD-10-CM and CPT coding guidelines to achieve accurate and timely reimbursement and populate statistical databases. Queries physicians for clarification on documentation. Performs duties within approved practices, exercising independent judgment within pre-determined guidelines. Required Skills: Knowledge of Health Information Systems practices, procedures, and guidelines. Ability to analyze and solve problems. Ability to seek out new methods and processes to improve services. Ability to utilize verbal and written communication skills effectively. Knowledge of the CPT coding system and familiarity with the ICD-10-CM and HCPCS Level II coding systems Required Experience: Work Experience: One year of outpatient coding experience required; may consider internships experience. License/Registration/Certification: Certified Professional Coder (CPC) or Certified Coding Specialist- Physician based (CCS-P) required Education and Training: High School diploma or equivalent required.

Salary Range: $70,304 - $90,300 This position is a hybrid role between an IT Support Analyst and a Junior Systems Administrator for the F/A-18 & EA-18G Integrated Product Team (IPT). The role is primarily responsible for Tier I/II troubleshooting and front-line triage, while providing significant opportunities to support more technical System Administrator tasks and functions as the candidate progresses. Essential Job Functions: Serve as a member of the team responsible for triaging and prioritizing all service calls, walk-ins, emails, and help desk tickets. Provide technical support to all end users, customers, and guests within the IPT. Perform standard account maintenance tasks including creating user accounts through Active Directory (AD), resetting passwords, and performing account unlocks. Assist with the routing of account-related paperwork to the proper personnel. Execute foundational system administrator tasks such as managing file share accounts, adjusting account permissions, and implementing assigned Change Requests (CRs). Support the deployment of IT assets and provide desktop/application troubleshooting to ensure mission-critical hardware remains operational. Support, implement, and comply with cybersecurity requirements and controls. Identify and manage relevant IT/Cybersecurity infrastructure components and documentation. Provide technical support for all VTC systems used throughout the IPT and assist with technical implementation for organizational projects and services. Coordinate activities with IT Management, stakeholders, and other technical teams. Work cross-functionally to achieve the IPT's mission and maintain operational uptime. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. High school diploma plus 10 years of experience or an Associates degree with four years experience. Must be able to be granted a security clearance and maintain one for the duration of employment. Teachable, positive attitude, highly motivated, and team oriented. Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment. Effectively communicate (oral and written) with tact and professionalism. Detail-oriented with strong organizational skills. Must be able to work onsite - This position is not remote work eligible. Windows Operating System and Security+ or other certifications required to comply with DoD 8140. Must be willing and able to work after hours/weekend support for patching and maintenance as needed. Possess professionalism, courtesy, high moral character, and integrity. Desired Skills: Expertise with Atlassian products such as Jira, Service Desk, and Wiki.

CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are seeking a remote Help Desk Specialist to support our client out of Honolulu HI. The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship. The role will serve as the initial point of contact and will gather and analyze information about the user's issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Provides technical support of hardware, systems, sub-systems and/or applications. Assists with navigating around application menus, may be required to remote into customer's computer. Troubleshoot network connectivity issues, working with remote employees on a corporate network. This is an on site position that REQUIRES an active SECRET clearance. The, and a current Comptia certification. Budget for this position in $40,000-50,000 per year based off the SCA wage for each area. Required Skills Proficient with troubleshooting all Windows Operating systems. Ability to troubleshoot and resolve email issues, specifically MS Outlook. Ability to communicate clearly and effectively, both verbally and in writing. Telephone and listening skills. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues. High School Diploma or equivalent Must perform well as part of a team under direct supervision. Excellent written and verbal communications required Experience Must have one of the following: Network+, A+ or Security+ Certification Must have an active DoD Secret clearance or higher. Previous computer technical support. Understanding of Active Directory to unlock and reset passwords. Proficient knowledge and understanding of Service Desk software and hardware technologies.