DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at Title: Cybersecurity Specialist Duration: 6 Months with a strong possibility of extension or full-time Location: St. Paul, MN or Abbott Park (North Chicago) Travel: Very limited, possibly 1 2 times during the 6 month period, likely none. Work Schedule: 8 hours/day, 5 days/week Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Role Overview The role has a strong focus on medical devices, IoT/sensor-based products, mobile applications, and backend systems, including building security standards, guidance, dashboards, and validating the effectiveness of cybersecurity controls. Description: As a Senior Cyber Specialist Digital Enablement, you will play an important role in ensuring that Client product technologies leveraged by healthcare providers and consumers are secure-by-design. These technologies range from regulated medical devices to e-commerce and customer loyalty solutions. You will evaluate the cybersecurity posture of new and existing product technologies, identify risks, recommend mitigation strategies, and ensure timely remediation and closure. You will bring deep expertise in security risks, controls, mitigations, and global cybersecurity standards to Client product teams. This role is expert-driven and guidance-focused, requiring strong technical depth, excellent communication skills, and a proven ability to navigate a large, global environment. You will partner closely with internal product owners, developers, engineers, security architects, and external collaborators to evaluate solutions, strengthen governance, and guide secure product development. Your work will directly contribute to the delivery of scalable, compliant, and secure product technologies, cloud services, and connected applications. The role focuses on consultative responsibilities rather than hands on development or cybersecurity operations. Primary Responsibilities Develop and maintain security guidance documentation, including standards and frameworks Conduct full-stack architecture reviews of products and platforms, including consumer identity platforms Perform cybersecurity threat modeling and prepare outputs for review by internal and external stakeholders Establish, document, and monitor compliance with risk based and regulatory-informed cybersecurity requirements for individual products Collaborate with product designers and developers to ensure security considerations are integrated early into product design discussions Validate the security of product software supply chains and product deployment pipelines Develop risk mitigation strategies and recommend appropriate security controls Assess and prioritize product security risks through detailed evaluation of vulnerability assessments and penetration testing results Evaluate the effectiveness of product cybersecurity controls Identify and effectively communicate cyber risk trends Ensure risk management plans are clearly documented, actionable, and accurately reflect the organization's risk tolerance Track and ensure product compliance with defined vulnerability remediation SLAs. Participate in governance forums, architecture reviews, and technical discussions as a representative of Product Cybersecurity Required: At least 5 years of experience but typically 7 plus years of experience is required. Possess expertise in valuing and implementing industry standards such as the ISO 27001/2, SOC 2, HITRUST and FedRAMP Information Security standard and the ISO 22301 Business Continuity Standard. Experience with implementation and operational use of GRC toolsets (Governance Risk and Compliance). Possess CISSP certification (or similar) and be knowledge of national and international regulatory compliances and frameworks such as ISO, SOX, BASEL II, EU DPD, HIPAA, and PCI DSS. Ability to influence policy/standards for emerging tech (AI, quantum, cloud). About You 7 years of experience in cybersecurity or technology architecture, assessment, or consulting with a focus on the development of secure digital product technologies Experience conducting risk assessments, control assessments, and governance reporting Ability to clearly articulate cybersecurity risks and recommended mitigations to product development teams Strong understanding of modern technology stacks, including cloud native architectures and API-driven services Understanding of core concepts related to identity and access management, secure software development, network security, and cryptography Familiar with device to device, service to service, and consumer identity and access management practices Familiarity with modern phishing-resistant authentication technologies, including WebAuthn and Passkeys Understanding of cybersecurity risks associated with emerging technologies, including quantum computing and artificial intelligence Knowledge of global medical device regulatory frameworks Excellent analytical, problem-solving, and communication skills Working knowledge of security frameworks and standards (e.g., NIST, ISO/IEC 27001, PCI DSS) Strong collaboration and influencing skills, with the ability to work effectively across technical and business teams Exceptional written and verbal communication skills, with the ability to tailor complex information for diverse audiences Strong analytical and problem solving skills, with the ability to work independently and manage multiple priorities Bachelor's degree in Cybersecurity, Computer Science, Information Systems, Information Assurance, Software Engineering, or a related field but not mandatory if experience is strong Preferred Qualifications Strong preference for candidates with cybersecurity experience across e commerce, mobile apps, IoT, or medical devices. Preferred certifications include CISSP, HCISPP, CISM, CCSP, SABSA Foundation, CISA, or similar industry-recognized certifications Background in application security, product security, and secure development practices. Experience supporting mobile applications, sensors, and backend operational systems. Ability to draft, influence, and operationalize cybersecurity policies and standards. Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools. Top 3 required skills: Cybersecurity consulting w/ development teams (software/hardware). Ability to influence policy/standards for emerging tech (AI, quantum, cloud). Ability to evaluate the effectiveness of cybersecurity controls. Top 3 preferred skills: Medical device or IoT cybersecurity; development background; broader product security experience. Certifications: Not required; experience is prioritized over certs. Industry experience: Medical device preferred; e commerce, IoT, cloud, and mobile app security also acceptable. Systems used daily: Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools. Personality traits: Curious, detail oriented, collaborative, strong communication, relationship builder. Interview Process: One Teams Video interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. SOX, ISO, HIPAA, HITRUST, SOC 2, ISO 27001/2, BASEL II, EU DPD
04/15/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at Title: Cybersecurity Specialist Duration: 6 Months with a strong possibility of extension or full-time Location: St. Paul, MN or Abbott Park (North Chicago) Travel: Very limited, possibly 1 2 times during the 6 month period, likely none. Work Schedule: 8 hours/day, 5 days/week Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Role Overview The role has a strong focus on medical devices, IoT/sensor-based products, mobile applications, and backend systems, including building security standards, guidance, dashboards, and validating the effectiveness of cybersecurity controls. Description: As a Senior Cyber Specialist Digital Enablement, you will play an important role in ensuring that Client product technologies leveraged by healthcare providers and consumers are secure-by-design. These technologies range from regulated medical devices to e-commerce and customer loyalty solutions. You will evaluate the cybersecurity posture of new and existing product technologies, identify risks, recommend mitigation strategies, and ensure timely remediation and closure. You will bring deep expertise in security risks, controls, mitigations, and global cybersecurity standards to Client product teams. This role is expert-driven and guidance-focused, requiring strong technical depth, excellent communication skills, and a proven ability to navigate a large, global environment. You will partner closely with internal product owners, developers, engineers, security architects, and external collaborators to evaluate solutions, strengthen governance, and guide secure product development. Your work will directly contribute to the delivery of scalable, compliant, and secure product technologies, cloud services, and connected applications. The role focuses on consultative responsibilities rather than hands on development or cybersecurity operations. Primary Responsibilities Develop and maintain security guidance documentation, including standards and frameworks Conduct full-stack architecture reviews of products and platforms, including consumer identity platforms Perform cybersecurity threat modeling and prepare outputs for review by internal and external stakeholders Establish, document, and monitor compliance with risk based and regulatory-informed cybersecurity requirements for individual products Collaborate with product designers and developers to ensure security considerations are integrated early into product design discussions Validate the security of product software supply chains and product deployment pipelines Develop risk mitigation strategies and recommend appropriate security controls Assess and prioritize product security risks through detailed evaluation of vulnerability assessments and penetration testing results Evaluate the effectiveness of product cybersecurity controls Identify and effectively communicate cyber risk trends Ensure risk management plans are clearly documented, actionable, and accurately reflect the organization's risk tolerance Track and ensure product compliance with defined vulnerability remediation SLAs. Participate in governance forums, architecture reviews, and technical discussions as a representative of Product Cybersecurity Required: At least 5 years of experience but typically 7 plus years of experience is required. Possess expertise in valuing and implementing industry standards such as the ISO 27001/2, SOC 2, HITRUST and FedRAMP Information Security standard and the ISO 22301 Business Continuity Standard. Experience with implementation and operational use of GRC toolsets (Governance Risk and Compliance). Possess CISSP certification (or similar) and be knowledge of national and international regulatory compliances and frameworks such as ISO, SOX, BASEL II, EU DPD, HIPAA, and PCI DSS. Ability to influence policy/standards for emerging tech (AI, quantum, cloud). About You 7 years of experience in cybersecurity or technology architecture, assessment, or consulting with a focus on the development of secure digital product technologies Experience conducting risk assessments, control assessments, and governance reporting Ability to clearly articulate cybersecurity risks and recommended mitigations to product development teams Strong understanding of modern technology stacks, including cloud native architectures and API-driven services Understanding of core concepts related to identity and access management, secure software development, network security, and cryptography Familiar with device to device, service to service, and consumer identity and access management practices Familiarity with modern phishing-resistant authentication technologies, including WebAuthn and Passkeys Understanding of cybersecurity risks associated with emerging technologies, including quantum computing and artificial intelligence Knowledge of global medical device regulatory frameworks Excellent analytical, problem-solving, and communication skills Working knowledge of security frameworks and standards (e.g., NIST, ISO/IEC 27001, PCI DSS) Strong collaboration and influencing skills, with the ability to work effectively across technical and business teams Exceptional written and verbal communication skills, with the ability to tailor complex information for diverse audiences Strong analytical and problem solving skills, with the ability to work independently and manage multiple priorities Bachelor's degree in Cybersecurity, Computer Science, Information Systems, Information Assurance, Software Engineering, or a related field but not mandatory if experience is strong Preferred Qualifications Strong preference for candidates with cybersecurity experience across e commerce, mobile apps, IoT, or medical devices. Preferred certifications include CISSP, HCISPP, CISM, CCSP, SABSA Foundation, CISA, or similar industry-recognized certifications Background in application security, product security, and secure development practices. Experience supporting mobile applications, sensors, and backend operational systems. Ability to draft, influence, and operationalize cybersecurity policies and standards. Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools. Top 3 required skills: Cybersecurity consulting w/ development teams (software/hardware). Ability to influence policy/standards for emerging tech (AI, quantum, cloud). Ability to evaluate the effectiveness of cybersecurity controls. Top 3 preferred skills: Medical device or IoT cybersecurity; development background; broader product security experience. Certifications: Not required; experience is prioritized over certs. Industry experience: Medical device preferred; e commerce, IoT, cloud, and mobile app security also acceptable. Systems used daily: Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools. Personality traits: Curious, detail oriented, collaborative, strong communication, relationship builder. Interview Process: One Teams Video interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. SOX, ISO, HIPAA, HITRUST, SOC 2, ISO 27001/2, BASEL II, EU DPD
Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments. Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide. Systems Plus is the company for you! Experience the difference and let's talk about your future at Systems Plus today. Position Title IT Service Desk Specialist - Level II Position Type Full Time, Onsite Position Location Fort Meade, MD Job Duties: Serve as the primary point of contact for customer engagement, delivering real-time responses to inquiries through multiple channels including telephone support, in-person assistance, and live chat services. Monitor and triage tickets (incidents, cases, and requests) that have been assigned to the site (e.g., routed from the DHA GSC or initiated by local users). Answer questions, analyze problems and provide technical assistance. Direct calls that do not belong to the site back to Tier 1 (i.e., GSC, base/post/installation local support). Monitor and track the IT Service Desk queue and complete work orders within the applicable MTF knowledge base article processes. Provide hardware support including but not limited to on-site touch-labor, troubleshooting, integration, configuration, and installation of authorized hardware, software, and peripherals. Assist with all required equipment staging, burn-in, installation, testing and documentation. This shall include setup of systems, and integration testing and/or troubleshooting for all Government equipment or devices approved for use in network/systems areas supported at DHA site locations. Support end user service requests for computer software installation as needed. Service requests may be via the DHA ticketing system or via walk-in customer support. Maintain workstation/laptop operational baselines and cybersecurity compliance through established processes and procedures that include situational or periodic risk reviews to meet current Enterprise standards. Provide desk-side and remote user assistance to resolve software and hardware problems that cannot be resolved remotely by the DHA GSC or other DHA Enterprise Support Teams. The main categories of desk-side support are LAN, WAN, wireless LAN, software, hardware, network, administrative, and special projects as approved by the Government and as directed by other DHA enterprise support elements. Support local assets, new technology acquisition, and life cycle management for desktops, laptops, tablets, printers, VTC, mobile devices, and other IT hardware through DHA Life-Cycle-Management (LCM). Supports inventory management, and Defense Reutilization Marketing Office (DRMO) disposal IAW established guidance of site. Deploy end-user system images to new workstations/laptops per DHA approved imaging practices. Support system administrator functions. Other duties as assigned. Required Years of Experience (min) Four (4)+ years of experience demonstrating the required proficiency. Required Degree Bachelor's degree and/or equivalency Required Certification IAT I and CE: Associate About Systems Plus Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors. From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more. Through our diverse portfolio of clients and capabilities we power vision and insight-discover what's possible with a Small Business that thinks BIG! Interested? Click Apply Now!
04/15/2026
Full time
Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments. Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide. Systems Plus is the company for you! Experience the difference and let's talk about your future at Systems Plus today. Position Title IT Service Desk Specialist - Level II Position Type Full Time, Onsite Position Location Fort Meade, MD Job Duties: Serve as the primary point of contact for customer engagement, delivering real-time responses to inquiries through multiple channels including telephone support, in-person assistance, and live chat services. Monitor and triage tickets (incidents, cases, and requests) that have been assigned to the site (e.g., routed from the DHA GSC or initiated by local users). Answer questions, analyze problems and provide technical assistance. Direct calls that do not belong to the site back to Tier 1 (i.e., GSC, base/post/installation local support). Monitor and track the IT Service Desk queue and complete work orders within the applicable MTF knowledge base article processes. Provide hardware support including but not limited to on-site touch-labor, troubleshooting, integration, configuration, and installation of authorized hardware, software, and peripherals. Assist with all required equipment staging, burn-in, installation, testing and documentation. This shall include setup of systems, and integration testing and/or troubleshooting for all Government equipment or devices approved for use in network/systems areas supported at DHA site locations. Support end user service requests for computer software installation as needed. Service requests may be via the DHA ticketing system or via walk-in customer support. Maintain workstation/laptop operational baselines and cybersecurity compliance through established processes and procedures that include situational or periodic risk reviews to meet current Enterprise standards. Provide desk-side and remote user assistance to resolve software and hardware problems that cannot be resolved remotely by the DHA GSC or other DHA Enterprise Support Teams. The main categories of desk-side support are LAN, WAN, wireless LAN, software, hardware, network, administrative, and special projects as approved by the Government and as directed by other DHA enterprise support elements. Support local assets, new technology acquisition, and life cycle management for desktops, laptops, tablets, printers, VTC, mobile devices, and other IT hardware through DHA Life-Cycle-Management (LCM). Supports inventory management, and Defense Reutilization Marketing Office (DRMO) disposal IAW established guidance of site. Deploy end-user system images to new workstations/laptops per DHA approved imaging practices. Support system administrator functions. Other duties as assigned. Required Years of Experience (min) Four (4)+ years of experience demonstrating the required proficiency. Required Degree Bachelor's degree and/or equivalency Required Certification IAT I and CE: Associate About Systems Plus Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors. From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more. Through our diverse portfolio of clients and capabilities we power vision and insight-discover what's possible with a Small Business that thinks BIG! Interested? Click Apply Now!
Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments. Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide. Systems Plus is the company for you! Experience the difference and let's talk about your future at Systems Plus today. Position Title Information Assurance/Security Specialist - Level II Position Type Full Time Position Location Charleston, SC (onsite) Daily Responsibilities Serve as an Information System Security Officer (ISSO) for designated systems, ensuring compliance with DoD cybersecurity policies and RMF requirements. Prepare and deliver monthly security vulnerability tracking reports detailing system vulnerabilities, remediation progress, and vulnerability mitigation status. Track vulnerability remediation efforts including IAVM patch implementation and configuration compliance activities across supported systems. Lead security incident investigations and cybersecurity compliance activities including vulnerability scanning, STIG compliance documentation, and security assessments for site systems, and coordinate efforts with security teams and system administrators to address vulnerabilities and risks. Develop and maintain system security plans, security controls, and associated documentation supporting system authorization and accreditation activities. Provide security briefings, risk assessments, and mitigation recommendations to stakeholders and leadership. Required Experience Minimum 4 years of progressive experience Required Degree Bachelor's degree and/or equivalency. Required Certification IAT III, IAM III and CE: Associate Level Required Clearance Ability to obtain and maintain a Tier 3 security clearance About Systems Plus Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors. From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more. Through our diverse portfolio of clients and capabilities we power vision and insight - discover what's possible with a Small Business that thinks BIG! Interested? Click Apply Now!
04/15/2026
Full time
Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments. Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide. Systems Plus is the company for you! Experience the difference and let's talk about your future at Systems Plus today. Position Title Information Assurance/Security Specialist - Level II Position Type Full Time Position Location Charleston, SC (onsite) Daily Responsibilities Serve as an Information System Security Officer (ISSO) for designated systems, ensuring compliance with DoD cybersecurity policies and RMF requirements. Prepare and deliver monthly security vulnerability tracking reports detailing system vulnerabilities, remediation progress, and vulnerability mitigation status. Track vulnerability remediation efforts including IAVM patch implementation and configuration compliance activities across supported systems. Lead security incident investigations and cybersecurity compliance activities including vulnerability scanning, STIG compliance documentation, and security assessments for site systems, and coordinate efforts with security teams and system administrators to address vulnerabilities and risks. Develop and maintain system security plans, security controls, and associated documentation supporting system authorization and accreditation activities. Provide security briefings, risk assessments, and mitigation recommendations to stakeholders and leadership. Required Experience Minimum 4 years of progressive experience Required Degree Bachelor's degree and/or equivalency. Required Certification IAT III, IAM III and CE: Associate Level Required Clearance Ability to obtain and maintain a Tier 3 security clearance About Systems Plus Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors. From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more. Through our diverse portfolio of clients and capabilities we power vision and insight - discover what's possible with a Small Business that thinks BIG! Interested? Click Apply Now!
Job Id: 799504 IT Field Services Support Location: On-site, 1200 E Washington St, Mount Pleasant, IA 52641 Client: IA DOM Duration: 03 Months Job Description: The Iowa Department of Corrections (MPCF) is seeking an experienced, service focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. On-site presence is mandatory. This is not a remote or hybrid position. On site presence is mandatory. Work location 1200 E Washington St, Mount Pleasant, IA 52641 Candidates must reside within a reasonable daily driving distance of Mount Pleasant, Iowa. Do not submit candidates with backgrounds primarily in development, cybersecurity, systems analysis, or network engineering; this is a hands-on operational IT role. The Iowa Department of Corrections (MPCF) is seeking an experienced, service focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. This role supports a user community of more than 1,500 individuals, including over 280 staff and approximately 1,200 incarcerated individuals. The contractor will serve as the primary on site technical resource for hardware, software, security systems, network operations, and user support across multiple secured environments. 4 weeks of CERT training in Des Moines required. Key Responsibilities: Technical Systems Support Provide installation, imaging, configuration, and maintenance for PCs, servers, switches, security systems, cameras, wireless systems, VoIP/phone systems, kiosks, OffNet systems, email, II TV systems, and related technologies. Troubleshoot and resolve technical issues involving PCs, switches, wireless equipment, PDAs, and safety/security devices. Perform hardware replacements, cabling, fiber optic work, wireless deployment, switch maintenance, and fiber management. Support door controls, security cameras, recording systems, and safety equipment technologies. Maintain accurate device and inventory records. Collaborate with the ITS4 on system operations, maintenance, and complex issue resolution. Operations and Help Desk Serve as the primary technical contact for MPCF users regarding hardware and software issues. Provide high quality customer service to staff, incarcerated individuals, and critical stakeholders. Create, monitor, and complete work orders; perform root cause analysis and implement solutions. Set up new user computer accounts and ensure appropriate access levels based on work location and security requirements. Apply strong communication skills and Core Correctional Practices (CCP) in all user interactions. Assist in operational issue resolution while ensuring compliance with DoIT, DOC, and MPCF policies. Project Planning and Implementation Partner with the Associate Warden of Administration and ITS4 to gather requirements, plan, test, and implement technology projects. Support projects involving servers, databases, switches, applications, new technologies, hardware configurations, and systems upgrades. Apply technical competencies and industry best practices to optimize operational efficiency and productivity. General Expectations Graduation from a four-year college or university Demonstrate working knowledge of computers, networking, wireless, fiber optics, security hardware, recording systems, safety systems, phone systems, and related communication technologies. Collaborate effectively with facility leadership, co workers, end users, and external partners. Ensure adherence to all security regulations, life safety guidelines, and compliance standards. Conduct data analysis to understand operational needs and implement practical solutions. Participate in training to remain current with emerging technologies. Move, install, and configure computer hardware as required.
04/14/2026
Full time
Job Id: 799504 IT Field Services Support Location: On-site, 1200 E Washington St, Mount Pleasant, IA 52641 Client: IA DOM Duration: 03 Months Job Description: The Iowa Department of Corrections (MPCF) is seeking an experienced, service focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. On-site presence is mandatory. This is not a remote or hybrid position. On site presence is mandatory. Work location 1200 E Washington St, Mount Pleasant, IA 52641 Candidates must reside within a reasonable daily driving distance of Mount Pleasant, Iowa. Do not submit candidates with backgrounds primarily in development, cybersecurity, systems analysis, or network engineering; this is a hands-on operational IT role. The Iowa Department of Corrections (MPCF) is seeking an experienced, service focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. This role supports a user community of more than 1,500 individuals, including over 280 staff and approximately 1,200 incarcerated individuals. The contractor will serve as the primary on site technical resource for hardware, software, security systems, network operations, and user support across multiple secured environments. 4 weeks of CERT training in Des Moines required. Key Responsibilities: Technical Systems Support Provide installation, imaging, configuration, and maintenance for PCs, servers, switches, security systems, cameras, wireless systems, VoIP/phone systems, kiosks, OffNet systems, email, II TV systems, and related technologies. Troubleshoot and resolve technical issues involving PCs, switches, wireless equipment, PDAs, and safety/security devices. Perform hardware replacements, cabling, fiber optic work, wireless deployment, switch maintenance, and fiber management. Support door controls, security cameras, recording systems, and safety equipment technologies. Maintain accurate device and inventory records. Collaborate with the ITS4 on system operations, maintenance, and complex issue resolution. Operations and Help Desk Serve as the primary technical contact for MPCF users regarding hardware and software issues. Provide high quality customer service to staff, incarcerated individuals, and critical stakeholders. Create, monitor, and complete work orders; perform root cause analysis and implement solutions. Set up new user computer accounts and ensure appropriate access levels based on work location and security requirements. Apply strong communication skills and Core Correctional Practices (CCP) in all user interactions. Assist in operational issue resolution while ensuring compliance with DoIT, DOC, and MPCF policies. Project Planning and Implementation Partner with the Associate Warden of Administration and ITS4 to gather requirements, plan, test, and implement technology projects. Support projects involving servers, databases, switches, applications, new technologies, hardware configurations, and systems upgrades. Apply technical competencies and industry best practices to optimize operational efficiency and productivity. General Expectations Graduation from a four-year college or university Demonstrate working knowledge of computers, networking, wireless, fiber optics, security hardware, recording systems, safety systems, phone systems, and related communication technologies. Collaborate effectively with facility leadership, co workers, end users, and external partners. Ensure adherence to all security regulations, life safety guidelines, and compliance standards. Conduct data analysis to understand operational needs and implement practical solutions. Participate in training to remain current with emerging technologies. Move, install, and configure computer hardware as required.
Job Title: Analyst, Product Surveillance II Location: Burlington, MA (onsite) Contract Duration: Contract until 01/08/2027 Work Hours: 8:00 - 5:00 PURPOSE OF THE ROLE Analyst, Product Surveillance II - (Sr Quality Specialist) Main Purpose of the Role: Conduct quality-related activities to deliver consistent, high-quality documents, services, products and processes. Ensure compliance with worldwide regulatory expectations/requirements. Top Skills/Experience Experience with complaint handling, medical writing and cross functional communication Regulatory knowledge and compliance expertise Data analysis skills with ability to use tools such as excel and Power BI Main Responsibilities Responsible for carrying out tasks related to core job responsibilities with little management oversight. May lead goals with cross-functional or broader scope. Provide solutions to a wide range of difficult problems. Solutions are compliant, innovative, thorough, practical and consistent with organizational objectives. Responsible for demonstration of core competencies and may be measured against some selected leadership competencies in conjunction with growth and development plan. Identify and elevate areas for continuous improvement. May perform other duties as assigned. May provide oversight to one or more QA professionals and/or contractors. Scope limited to one specific QA function but has general knowledge of other related disciplines. Interacts with employees, manager, and cross-functional peers. May represent team on cross-functional project teams with other functional leaders. Implements tactical activities related to assignment. Able to contribute functional skills and expertise broadly. Directly influences project direction and scope. May lead projects within function. Decisions may have short- and long-term impact. Education Education Level Major/Field of Study or Equivalent Bachelor's Degree ( 5+ years) In life sciences or engineering. or An equivalent combination of education and work experience Experience Details Minimum 4 years In Quality or related field. Preferred Healthcare industry and experience in quality function. Utilize understanding of how their function supports the business and of technical/business competencies to drive continuous improvement results. Demonstrates proven track record utilizing core & technical competencies Developing product strategy with product management partners Shipped utilizing product control system Maintain software product management and agile product owner best practices Conduct product review with customer during product or process verification Solve business issues with software Effecting product development and launch Advise management on product development issues arising from product problems identified through technical support call with customers Develop new products or enhance existing product(s) or product Participate in pre-production testing and post-production support Reporting customer acceptance of product Consulting the customer product planning and analysis teams Analyze results of new product Help create detailed business requirements and technical system requirements Report for product file database analysis Performing routine inprocess testing to ensure product quality Conduct product review with customer during product or process verification Segregate and control non-conforming items Turn business needs into technical specifications that the software development team Perform product demonstrations to senior management Rotate and store all product
04/14/2026
Full time
Job Title: Analyst, Product Surveillance II Location: Burlington, MA (onsite) Contract Duration: Contract until 01/08/2027 Work Hours: 8:00 - 5:00 PURPOSE OF THE ROLE Analyst, Product Surveillance II - (Sr Quality Specialist) Main Purpose of the Role: Conduct quality-related activities to deliver consistent, high-quality documents, services, products and processes. Ensure compliance with worldwide regulatory expectations/requirements. Top Skills/Experience Experience with complaint handling, medical writing and cross functional communication Regulatory knowledge and compliance expertise Data analysis skills with ability to use tools such as excel and Power BI Main Responsibilities Responsible for carrying out tasks related to core job responsibilities with little management oversight. May lead goals with cross-functional or broader scope. Provide solutions to a wide range of difficult problems. Solutions are compliant, innovative, thorough, practical and consistent with organizational objectives. Responsible for demonstration of core competencies and may be measured against some selected leadership competencies in conjunction with growth and development plan. Identify and elevate areas for continuous improvement. May perform other duties as assigned. May provide oversight to one or more QA professionals and/or contractors. Scope limited to one specific QA function but has general knowledge of other related disciplines. Interacts with employees, manager, and cross-functional peers. May represent team on cross-functional project teams with other functional leaders. Implements tactical activities related to assignment. Able to contribute functional skills and expertise broadly. Directly influences project direction and scope. May lead projects within function. Decisions may have short- and long-term impact. Education Education Level Major/Field of Study or Equivalent Bachelor's Degree ( 5+ years) In life sciences or engineering. or An equivalent combination of education and work experience Experience Details Minimum 4 years In Quality or related field. Preferred Healthcare industry and experience in quality function. Utilize understanding of how their function supports the business and of technical/business competencies to drive continuous improvement results. Demonstrates proven track record utilizing core & technical competencies Developing product strategy with product management partners Shipped utilizing product control system Maintain software product management and agile product owner best practices Conduct product review with customer during product or process verification Solve business issues with software Effecting product development and launch Advise management on product development issues arising from product problems identified through technical support call with customers Develop new products or enhance existing product(s) or product Participate in pre-production testing and post-production support Reporting customer acceptance of product Consulting the customer product planning and analysis teams Analyze results of new product Help create detailed business requirements and technical system requirements Report for product file database analysis Performing routine inprocess testing to ensure product quality Conduct product review with customer during product or process verification Segregate and control non-conforming items Turn business needs into technical specifications that the software development team Perform product demonstrations to senior management Rotate and store all product
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for performing the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisor and employee of schedule Oversees departmental coordination with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Facilitates security briefings for individuals/groups as required Provides work direction to lower level department clerical/administrative personnel Performs other related tasks as directed REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree or equivalent military or technical school and five years specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be very knowledgeable with the rules and regulations of the National Industrial Security Program Operation Manual (NISPOM) pertaining to all aspects of security. In addition, a Security Specialist III must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license SALARY The expected salary range for this position is $67,000 to $84,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JCIS11; A2NTTR
04/14/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for performing the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisor and employee of schedule Oversees departmental coordination with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Facilitates security briefings for individuals/groups as required Provides work direction to lower level department clerical/administrative personnel Performs other related tasks as directed REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree or equivalent military or technical school and five years specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be very knowledgeable with the rules and regulations of the National Industrial Security Program Operation Manual (NISPOM) pertaining to all aspects of security. In addition, a Security Specialist III must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license SALARY The expected salary range for this position is $67,000 to $84,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JCIS11; A2NTTR
Hourly Rate: $23.58 Position Summary The IRM Support Specialist Level I contributes to the optimization of inventory across all segments, maximizes revenue for the company and implements inventory allocation strategies in support of the Market Execution team. The role maintains the accuracy of Owner and rental reservations, resort occupancies and overall inventory availability across multiple, proprietary systems. It prepares critical reports used for strategic decision making. It evaluates inventory requested by wholesale and business customers and completes necessary reservations. It works directly with Resort Operations in the timely and effective resolution of owner and guest issues. Success in this position is accomplished through an understanding of overall business operations, department policies and procedures. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. CORE WORK ACTIVITIES Inventory & Revenue Management Support Acquire and maintain level of knowledge and expertise, for all Inventory & Revenue Management systems and processes related to support team functions Analyze historical and future data to identify gaps and obstacles that will negatively affect our business goals. Prepare and execute reports associated with inventory forecasts to Revenue Managers that provide a detailed summary of inventory, including arrival and departure data, to support Resort Operations staffing levels Execute, analyze, and deliver critical reports to Revenue Managers in a timely manner including, but not limited to Pace, Weekly Forecasts, Cap Audits, and additional reporting as needed Ensure all guaranteed reservations placed on special handling queues within the property management system are validated including, the daily processing of balancing inventory between the different inventory management software systems. Maintain the daily balance of inventory availability across different inventory management software systems including, but not limited to MARSHA, PMS, Opera, by analyzing and cross-referencing the data contained in these systems Execute resolution in all applicable systems so that inventory is optimized for Revenue Managers to monetize for the organization Initiate communications with over 82 Resort Operations to ensure that inventory and reservation related data remain in balance within all inventory management software systems Capture nightly maintenance actuals from all 82 Resort Operations to ensure accurate reporting within all inventory management software systems which impact organizational strategic decisions Align with corporate directives and processes outlined, utilize tools and/or resources optimally, and implement restriction strategies effectively. Adapt to regional nuances in support of all 82 resorts across 3 brands to efficiently produce standardized reporting data Own and manage all activities associated with booking wholesale and/or group lists including allocation of inventory into applicable mini hotels, entering guest lists and providing the front office with any applicable information to ensure a seamless check-in and check-out process. Own and manage all Centralized Commissions for 82 Resort Operations. Communicate with Group and Rental Sales to ensure accuracy between various stakeholders Utilize multiple inventory related applications including, but not limited to IROAM, High Performance Pricing, OSCAR, MARSHA, FSPMS, Opera and CTAC to successfully perform inventory optimization Knowledge share with peers to positivity impact overall departmental results, including conducting training, job shadowing and sharing best practices. Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of customers and co-workers. Follow company and department policies and procedures. Proactively research and investigate issues related to the management of inventory. Take action to rectify. Involve leadership when necessary. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors. Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion. Ensure regular ongoing communication within all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance, and produce desired business results. Compose routine correspondence and reports, such as e-mail, spreadsheets, etc. Effectively communicate Inventory & Revenue Management philosophies as they pertain to recommended strategies to property staff and other department stakeholders. Working with Others Treat all employees and customers with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments, promoting an environment of teamwork. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy and confidentiality. Represent IRM cross-functionally with Resort Operations teams and other business partners as necessary. Participate in community service events sponsored by Marriott Vacations Worldwide to build teamwork and enhance community relationships such as Children's Miracle Network (CMN). Documentation/Reporting Use computer systems and software packages to input, access, modify, store, or output information. Enter and retrieve data from computer systems using a keyboard, mouse or trackball. Utilize and create documents in excel, word, outlook and other Microsoft applications Perform tasks using the applicable Inventory & Revenue Management software. Office Equipment Transmit information or documents using mail, scanner, or facsimile machine. Operate standard office equipment other than computers such as telephone, scanner, fax, photocopier, calculator, and electronic peripherals. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed. Enter and locate work-related information using computers and/or other methods. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Comply with quality assurance expectations and standards. Specific Candidate Profile Education / Experience: High school diploma / G.E.D. equivalent required. 2-year college degree preferred. Minimum of 1-year related work experience required. Work Hours: Available to work a flexible schedule including evenings, weekends, and holidays. Skills/Attributes Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Stress Tolerance Adaptability/Flexibility Interpersonal Skills Teamwork Leadership Customer Service Orientation Diversity Relations Communications Telephone Etiquette Skills English Language Proficiency Communication Writing Listening Applied Reading Organization Detail Orientation Multi-Tasking Time Management Planning and organizing Analytical Skills Computer Skills Learning General Administration Typing Filing Computer Software Moderate proficiency with Microsoft Office applications Revenue Management systems preferred Salary Range: $30 - $31 per hour. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
04/14/2026
Full time
Hourly Rate: $23.58 Position Summary The IRM Support Specialist Level I contributes to the optimization of inventory across all segments, maximizes revenue for the company and implements inventory allocation strategies in support of the Market Execution team. The role maintains the accuracy of Owner and rental reservations, resort occupancies and overall inventory availability across multiple, proprietary systems. It prepares critical reports used for strategic decision making. It evaluates inventory requested by wholesale and business customers and completes necessary reservations. It works directly with Resort Operations in the timely and effective resolution of owner and guest issues. Success in this position is accomplished through an understanding of overall business operations, department policies and procedures. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. CORE WORK ACTIVITIES Inventory & Revenue Management Support Acquire and maintain level of knowledge and expertise, for all Inventory & Revenue Management systems and processes related to support team functions Analyze historical and future data to identify gaps and obstacles that will negatively affect our business goals. Prepare and execute reports associated with inventory forecasts to Revenue Managers that provide a detailed summary of inventory, including arrival and departure data, to support Resort Operations staffing levels Execute, analyze, and deliver critical reports to Revenue Managers in a timely manner including, but not limited to Pace, Weekly Forecasts, Cap Audits, and additional reporting as needed Ensure all guaranteed reservations placed on special handling queues within the property management system are validated including, the daily processing of balancing inventory between the different inventory management software systems. Maintain the daily balance of inventory availability across different inventory management software systems including, but not limited to MARSHA, PMS, Opera, by analyzing and cross-referencing the data contained in these systems Execute resolution in all applicable systems so that inventory is optimized for Revenue Managers to monetize for the organization Initiate communications with over 82 Resort Operations to ensure that inventory and reservation related data remain in balance within all inventory management software systems Capture nightly maintenance actuals from all 82 Resort Operations to ensure accurate reporting within all inventory management software systems which impact organizational strategic decisions Align with corporate directives and processes outlined, utilize tools and/or resources optimally, and implement restriction strategies effectively. Adapt to regional nuances in support of all 82 resorts across 3 brands to efficiently produce standardized reporting data Own and manage all activities associated with booking wholesale and/or group lists including allocation of inventory into applicable mini hotels, entering guest lists and providing the front office with any applicable information to ensure a seamless check-in and check-out process. Own and manage all Centralized Commissions for 82 Resort Operations. Communicate with Group and Rental Sales to ensure accuracy between various stakeholders Utilize multiple inventory related applications including, but not limited to IROAM, High Performance Pricing, OSCAR, MARSHA, FSPMS, Opera and CTAC to successfully perform inventory optimization Knowledge share with peers to positivity impact overall departmental results, including conducting training, job shadowing and sharing best practices. Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of customers and co-workers. Follow company and department policies and procedures. Proactively research and investigate issues related to the management of inventory. Take action to rectify. Involve leadership when necessary. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors. Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion. Ensure regular ongoing communication within all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance, and produce desired business results. Compose routine correspondence and reports, such as e-mail, spreadsheets, etc. Effectively communicate Inventory & Revenue Management philosophies as they pertain to recommended strategies to property staff and other department stakeholders. Working with Others Treat all employees and customers with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments, promoting an environment of teamwork. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy and confidentiality. Represent IRM cross-functionally with Resort Operations teams and other business partners as necessary. Participate in community service events sponsored by Marriott Vacations Worldwide to build teamwork and enhance community relationships such as Children's Miracle Network (CMN). Documentation/Reporting Use computer systems and software packages to input, access, modify, store, or output information. Enter and retrieve data from computer systems using a keyboard, mouse or trackball. Utilize and create documents in excel, word, outlook and other Microsoft applications Perform tasks using the applicable Inventory & Revenue Management software. Office Equipment Transmit information or documents using mail, scanner, or facsimile machine. Operate standard office equipment other than computers such as telephone, scanner, fax, photocopier, calculator, and electronic peripherals. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed. Enter and locate work-related information using computers and/or other methods. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Comply with quality assurance expectations and standards. Specific Candidate Profile Education / Experience: High school diploma / G.E.D. equivalent required. 2-year college degree preferred. Minimum of 1-year related work experience required. Work Hours: Available to work a flexible schedule including evenings, weekends, and holidays. Skills/Attributes Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Stress Tolerance Adaptability/Flexibility Interpersonal Skills Teamwork Leadership Customer Service Orientation Diversity Relations Communications Telephone Etiquette Skills English Language Proficiency Communication Writing Listening Applied Reading Organization Detail Orientation Multi-Tasking Time Management Planning and organizing Analytical Skills Computer Skills Learning General Administration Typing Filing Computer Software Moderate proficiency with Microsoft Office applications Revenue Management systems preferred Salary Range: $30 - $31 per hour. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Company Profile JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible to perform the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisors and employees of schedule Coordinates with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Assists in facilitating security briefings for individuals/groups as required Provide work direction to lower level department clerical/administrative personnel Performs other related tasks as directed Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. Requirements Education, Technical, and Work Experience Associate's degree or equivalent military or technical training with one year specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be familiar in the rules and regulations of the National Industrial Security Program Operating Manual (NISPOM) pertaining to all aspects of security. Must have working knowledge of site-specific procedures and security requirements. The position requires a high degree of accuracy pertaining to all aspects of personnel security. In addition, a Security Specialist must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JCIS11; A3UTTR
04/14/2026
Full time
Company Profile JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible to perform the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisors and employees of schedule Coordinates with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Assists in facilitating security briefings for individuals/groups as required Provide work direction to lower level department clerical/administrative personnel Performs other related tasks as directed Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. Requirements Education, Technical, and Work Experience Associate's degree or equivalent military or technical training with one year specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be familiar in the rules and regulations of the National Industrial Security Program Operating Manual (NISPOM) pertaining to all aspects of security. Must have working knowledge of site-specific procedures and security requirements. The position requires a high degree of accuracy pertaining to all aspects of personnel security. In addition, a Security Specialist must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JCIS11; A3UTTR
Salary Range: $70,304 - $90,300 This position is a hybrid role between an IT Support Analyst and a Junior Systems Administrator for the F/A-18 & EA-18G Integrated Product Team (IPT). The role is primarily responsible for Tier I/II troubleshooting and front-line triage, while providing significant opportunities to support more technical System Administrator tasks and functions as the candidate progresses. Essential Job Functions: Serve as a member of the team responsible for triaging and prioritizing all service calls, walk-ins, emails, and help desk tickets. Provide technical support to all end users, customers, and guests within the IPT. Perform standard account maintenance tasks including creating user accounts through Active Directory (AD), resetting passwords, and performing account unlocks. Assist with the routing of account-related paperwork to the proper personnel. Execute foundational system administrator tasks such as managing file share accounts, adjusting account permissions, and implementing assigned Change Requests (CRs). Support the deployment of IT assets and provide desktop/application troubleshooting to ensure mission-critical hardware remains operational. Support, implement, and comply with cybersecurity requirements and controls. Identify and manage relevant IT/Cybersecurity infrastructure components and documentation. Provide technical support for all VTC systems used throughout the IPT and assist with technical implementation for organizational projects and services. Coordinate activities with IT Management, stakeholders, and other technical teams. Work cross-functionally to achieve the IPT's mission and maintain operational uptime. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. High school diploma plus 10 years of experience or an Associates degree with four years experience. Must be able to be granted a security clearance and maintain one for the duration of employment. Teachable, positive attitude, highly motivated, and team oriented. Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment. Effectively communicate (oral and written) with tact and professionalism. Detail-oriented with strong organizational skills. Must be able to work onsite - This position is not remote work eligible. Windows Operating System and Security+ or other certifications required to comply with DoD 8140. Must be willing and able to work after hours/weekend support for patching and maintenance as needed. Possess professionalism, courtesy, high moral character, and integrity. Desired Skills: Expertise with Atlassian products such as Jira, Service Desk, and Wiki.
04/14/2026
Full time
Salary Range: $70,304 - $90,300 This position is a hybrid role between an IT Support Analyst and a Junior Systems Administrator for the F/A-18 & EA-18G Integrated Product Team (IPT). The role is primarily responsible for Tier I/II troubleshooting and front-line triage, while providing significant opportunities to support more technical System Administrator tasks and functions as the candidate progresses. Essential Job Functions: Serve as a member of the team responsible for triaging and prioritizing all service calls, walk-ins, emails, and help desk tickets. Provide technical support to all end users, customers, and guests within the IPT. Perform standard account maintenance tasks including creating user accounts through Active Directory (AD), resetting passwords, and performing account unlocks. Assist with the routing of account-related paperwork to the proper personnel. Execute foundational system administrator tasks such as managing file share accounts, adjusting account permissions, and implementing assigned Change Requests (CRs). Support the deployment of IT assets and provide desktop/application troubleshooting to ensure mission-critical hardware remains operational. Support, implement, and comply with cybersecurity requirements and controls. Identify and manage relevant IT/Cybersecurity infrastructure components and documentation. Provide technical support for all VTC systems used throughout the IPT and assist with technical implementation for organizational projects and services. Coordinate activities with IT Management, stakeholders, and other technical teams. Work cross-functionally to achieve the IPT's mission and maintain operational uptime. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. High school diploma plus 10 years of experience or an Associates degree with four years experience. Must be able to be granted a security clearance and maintain one for the duration of employment. Teachable, positive attitude, highly motivated, and team oriented. Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment. Effectively communicate (oral and written) with tact and professionalism. Detail-oriented with strong organizational skills. Must be able to work onsite - This position is not remote work eligible. Windows Operating System and Security+ or other certifications required to comply with DoD 8140. Must be willing and able to work after hours/weekend support for patching and maintenance as needed. Possess professionalism, courtesy, high moral character, and integrity. Desired Skills: Expertise with Atlassian products such as Jira, Service Desk, and Wiki.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title : Specialist, Test/Integration Engineer Job Code : 32819 Job Location: Greenville, TX Schedule: 9/80 Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Job Requirements: Essential Functions: Subsystem pre-operational checks in accordance with applicable engineering documentation Configures/prepares LRUs and subsystem components for single and multi-thread interface and operation Accomplishment of subsystem and system level Ground Test Plans Insertion loss testing of RF harness assemblies per released engineering and Technical Specifications System and subsystem troubleshooting to component level Identifies subsystem LRU failures and takes appropriate troubleshooting actions to repair, replace, and retest when necessary Identifies hardware, software, and firmware anomalies and recommends repair/corrective actions via several enterprise software applications Supports EMI/Tempest testing of various airborne subsystems Supports software and hardware development integration activities Aircraft pre-flight activities to ensure system and subsystem flight readiness Uses several types of test equipment to perform various subsystem and system level troubleshooting and test functions: Local Area Network (LAN) Test Devices Network Analyzer Time Domain Reflectometer (TDR) Digital Multimeter Oscilloscope Frequency Counter Function Generator/AWGs Signal Generator Spectrum Analyzer Power/Watt Meter Fiber Optic Test Devices Employs several COTS and organic software applications to complete test activities May be required to perform in-flight duty as observer on several airborne platforms May be responsible for the preparation and/or review of engineering documents Advises and assists in effecting design changes to improve operational capability, equipment efficiency, and reduce cost of operation Frequent technical interface with various functional organizations, as well as local and offsite customers Qualifications: Requires practical knowledge of job area. Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree or equivalent with 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Experience maintaining SIGINT/COMINT mission/communications systems aboard U.S. military airborne and/or ground based platform. Must be familiar with the use of industry standard test equipment and COTS hardware. Candidate must be computer literate to include the use of Windows based programs and COTS software applications. Candidate must currently hold or have the unrestricted ability to obtain a U.S. DOD Secret Security clearance. Ability to obtain and maintain a U.S. DOD Top Secret Security clearance with SCI is required. Candidates shall possess thorough analytical and troubleshooting skills and be able to communicate well via verbal or written means. Position will require flexibility with regard to assigned work schedules/shifts and will require maintenance of qualification for FAA Class III flight physical/duties in support of organizational objectives. Preferred Additional Skills: Strong applicable test environment experience. Experience with RC135 platforms Strong work ethic; maintaining a sense of urgency to ensure obligations are met. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
04/13/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title : Specialist, Test/Integration Engineer Job Code : 32819 Job Location: Greenville, TX Schedule: 9/80 Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Job Requirements: Essential Functions: Subsystem pre-operational checks in accordance with applicable engineering documentation Configures/prepares LRUs and subsystem components for single and multi-thread interface and operation Accomplishment of subsystem and system level Ground Test Plans Insertion loss testing of RF harness assemblies per released engineering and Technical Specifications System and subsystem troubleshooting to component level Identifies subsystem LRU failures and takes appropriate troubleshooting actions to repair, replace, and retest when necessary Identifies hardware, software, and firmware anomalies and recommends repair/corrective actions via several enterprise software applications Supports EMI/Tempest testing of various airborne subsystems Supports software and hardware development integration activities Aircraft pre-flight activities to ensure system and subsystem flight readiness Uses several types of test equipment to perform various subsystem and system level troubleshooting and test functions: Local Area Network (LAN) Test Devices Network Analyzer Time Domain Reflectometer (TDR) Digital Multimeter Oscilloscope Frequency Counter Function Generator/AWGs Signal Generator Spectrum Analyzer Power/Watt Meter Fiber Optic Test Devices Employs several COTS and organic software applications to complete test activities May be required to perform in-flight duty as observer on several airborne platforms May be responsible for the preparation and/or review of engineering documents Advises and assists in effecting design changes to improve operational capability, equipment efficiency, and reduce cost of operation Frequent technical interface with various functional organizations, as well as local and offsite customers Qualifications: Requires practical knowledge of job area. Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree or equivalent with 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Experience maintaining SIGINT/COMINT mission/communications systems aboard U.S. military airborne and/or ground based platform. Must be familiar with the use of industry standard test equipment and COTS hardware. Candidate must be computer literate to include the use of Windows based programs and COTS software applications. Candidate must currently hold or have the unrestricted ability to obtain a U.S. DOD Secret Security clearance. Ability to obtain and maintain a U.S. DOD Top Secret Security clearance with SCI is required. Candidates shall possess thorough analytical and troubleshooting skills and be able to communicate well via verbal or written means. Position will require flexibility with regard to assigned work schedules/shifts and will require maintenance of qualification for FAA Class III flight physical/duties in support of organizational objectives. Preferred Additional Skills: Strong applicable test environment experience. Experience with RC135 platforms Strong work ethic; maintaining a sense of urgency to ensure obligations are met. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title : Specialist, Test/Integration Engineer Job Code : 32819 Job Location: Greenville, TX Schedule: 9/80 Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Job Requirements: Essential Functions: Subsystem pre-operational checks in accordance with applicable engineering documentation Configures/prepares LRUs and subsystem components for single and multi-thread interface and operation Accomplishment of subsystem and system level Ground Test Plans Insertion loss testing of RF harness assemblies per released engineering and Technical Specifications System and subsystem troubleshooting to component level Identifies subsystem LRU failures and takes appropriate troubleshooting actions to repair, replace, and retest when necessary Identifies hardware, software, and firmware anomalies and recommends repair/corrective actions via several enterprise software applications Supports EMI/Tempest testing of various airborne subsystems Supports software and hardware development integration activities Aircraft pre-flight activities to ensure system and subsystem flight readiness Uses several types of test equipment to perform various subsystem and system level troubleshooting and test functions: Local Area Network (LAN) Test Devices Network Analyzer Time Domain Reflectometer (TDR) Digital Multimeter Oscilloscope Frequency Counter Function Generator/AWGs Signal Generator Spectrum Analyzer Power/Watt Meter Fiber Optic Test Devices Employs several COTS and organic software applications to complete test activities May be required to perform in-flight duty as observer on several airborne platforms May be responsible for the preparation and/or review of engineering documents Advises and assists in effecting design changes to improve operational capability, equipment efficiency, and reduce cost of operation Frequent technical interface with various functional organizations, as well as local and offsite customers Qualifications: Requires practical knowledge of job area. Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree or equivalent with 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Experience maintaining SIGINT/COMINT mission/communications systems aboard U.S. military airborne and/or ground based platform. Must be familiar with the use of industry standard test equipment and COTS hardware. Candidate must be computer literate to include the use of Windows based programs and COTS software applications. Candidate must currently hold or have the unrestricted ability to obtain a U.S. DOD Secret Security clearance. Ability to obtain and maintain a U.S. DOD Top Secret Security clearance with SCI is required. Candidates shall possess thorough analytical and troubleshooting skills and be able to communicate well via verbal or written means. Position will require flexibility with regard to assigned work schedules/shifts and will require maintenance of qualification for FAA Class III flight physical/duties in support of organizational objectives. Preferred Additional Skills: Strong applicable test environment experience. Experience with RC135 platforms Strong work ethic; maintaining a sense of urgency to ensure obligations are met. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
04/13/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title : Specialist, Test/Integration Engineer Job Code : 32819 Job Location: Greenville, TX Schedule: 9/80 Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Job Requirements: Essential Functions: Subsystem pre-operational checks in accordance with applicable engineering documentation Configures/prepares LRUs and subsystem components for single and multi-thread interface and operation Accomplishment of subsystem and system level Ground Test Plans Insertion loss testing of RF harness assemblies per released engineering and Technical Specifications System and subsystem troubleshooting to component level Identifies subsystem LRU failures and takes appropriate troubleshooting actions to repair, replace, and retest when necessary Identifies hardware, software, and firmware anomalies and recommends repair/corrective actions via several enterprise software applications Supports EMI/Tempest testing of various airborne subsystems Supports software and hardware development integration activities Aircraft pre-flight activities to ensure system and subsystem flight readiness Uses several types of test equipment to perform various subsystem and system level troubleshooting and test functions: Local Area Network (LAN) Test Devices Network Analyzer Time Domain Reflectometer (TDR) Digital Multimeter Oscilloscope Frequency Counter Function Generator/AWGs Signal Generator Spectrum Analyzer Power/Watt Meter Fiber Optic Test Devices Employs several COTS and organic software applications to complete test activities May be required to perform in-flight duty as observer on several airborne platforms May be responsible for the preparation and/or review of engineering documents Advises and assists in effecting design changes to improve operational capability, equipment efficiency, and reduce cost of operation Frequent technical interface with various functional organizations, as well as local and offsite customers Qualifications: Requires practical knowledge of job area. Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree or equivalent with 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Experience maintaining SIGINT/COMINT mission/communications systems aboard U.S. military airborne and/or ground based platform. Must be familiar with the use of industry standard test equipment and COTS hardware. Candidate must be computer literate to include the use of Windows based programs and COTS software applications. Candidate must currently hold or have the unrestricted ability to obtain a U.S. DOD Secret Security clearance. Ability to obtain and maintain a U.S. DOD Top Secret Security clearance with SCI is required. Candidates shall possess thorough analytical and troubleshooting skills and be able to communicate well via verbal or written means. Position will require flexibility with regard to assigned work schedules/shifts and will require maintenance of qualification for FAA Class III flight physical/duties in support of organizational objectives. Preferred Additional Skills: Strong applicable test environment experience. Experience with RC135 platforms Strong work ethic; maintaining a sense of urgency to ensure obligations are met. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Test/Integration Engineer Job Code: 32819 Job Location: Greenville, TX Schedule: 9/80 Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Job Requirements: Essential Functions: Subsystem pre-operational checks in accordance with applicable engineering documentation Configures/prepares LRUs and subsystem components for single and multi-thread interface and operation Accomplishment of subsystem and system level Ground Test Plans Insertion loss testing of RF harness assemblies per released engineering and Technical Specifications System and subsystem troubleshooting to component level Identifies subsystem LRU failures and takes appropriate troubleshooting actions to repair, replace, and retest when necessary Identifies hardware, software, and firmware anomalies and recommends repair/corrective actions via several enterprise software applications Supports EMI/Tempest testing of various airborne subsystems Supports software and hardware development integration activities Aircraft pre-flight activities to ensure system and subsystem flight readiness Uses several types of test equipment to perform various subsystem and system level troubleshooting and test functions: Local Area Network (LAN) Test Devices Network Analyzer Time Domain Reflectometer (TDR) Digital Multimeter Oscilloscope Frequency Counter Function Generator/AWGs Signal Generator Spectrum Analyzer Power/Watt Meter Fiber Optic Test Devices Employs several COTS and organic software applications to complete test activities May be required to perform in-flight duty as observer on several airborne platforms May be responsible for the preparation and/or review of engineering documents Advises and assists in effecting design changes to improve operational capability, equipment efficiency, and reduce cost of operation Frequent technical interface with various functional organizations, as well as local and offsite customers Qualifications: Requires practical knowledge of job area. Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree or equivalent with 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Experience maintaining SIGINT/COMINT mission/communications systems aboard U.S. military airborne and/or ground based platform. Must be familiar with the use of industry standard test equipment and COTS hardware. Candidate must be computer literate to include the use of Windows based programs and COTS software applications. Candidate must currently hold or have the unrestricted ability to obtain a U.S. DOD Secret Security clearance. Ability to obtain and maintain a U.S. DOD Top Secret Security clearance with SCI is required. Candidates shall possess thorough analytical and troubleshooting skills and be able to communicate well via verbal or written means. Position will require flexibility with regard to assigned work schedules/shifts and will require maintenance of qualification for FAA Class III flight physical/duties in support of organizational objectives. Preferred Additional Skills: Strong applicable test environment experience. Experience with RC135 platforms Strong work ethic; maintaining a sense of urgency to ensure obligations are met. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
04/13/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Test/Integration Engineer Job Code: 32819 Job Location: Greenville, TX Schedule: 9/80 Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Job Requirements: Essential Functions: Subsystem pre-operational checks in accordance with applicable engineering documentation Configures/prepares LRUs and subsystem components for single and multi-thread interface and operation Accomplishment of subsystem and system level Ground Test Plans Insertion loss testing of RF harness assemblies per released engineering and Technical Specifications System and subsystem troubleshooting to component level Identifies subsystem LRU failures and takes appropriate troubleshooting actions to repair, replace, and retest when necessary Identifies hardware, software, and firmware anomalies and recommends repair/corrective actions via several enterprise software applications Supports EMI/Tempest testing of various airborne subsystems Supports software and hardware development integration activities Aircraft pre-flight activities to ensure system and subsystem flight readiness Uses several types of test equipment to perform various subsystem and system level troubleshooting and test functions: Local Area Network (LAN) Test Devices Network Analyzer Time Domain Reflectometer (TDR) Digital Multimeter Oscilloscope Frequency Counter Function Generator/AWGs Signal Generator Spectrum Analyzer Power/Watt Meter Fiber Optic Test Devices Employs several COTS and organic software applications to complete test activities May be required to perform in-flight duty as observer on several airborne platforms May be responsible for the preparation and/or review of engineering documents Advises and assists in effecting design changes to improve operational capability, equipment efficiency, and reduce cost of operation Frequent technical interface with various functional organizations, as well as local and offsite customers Qualifications: Requires practical knowledge of job area. Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree or equivalent with 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Must be able to obtain a FAA Class III flight physical Must hold an Active DOD Secret Security Clearance with the ability to obtain TS/SCI Experience maintaining SIGINT/COMINT mission/communications systems aboard U.S. military airborne and/or ground based platform. Must be familiar with the use of industry standard test equipment and COTS hardware. Candidate must be computer literate to include the use of Windows based programs and COTS software applications. Candidate must currently hold or have the unrestricted ability to obtain a U.S. DOD Secret Security clearance. Ability to obtain and maintain a U.S. DOD Top Secret Security clearance with SCI is required. Candidates shall possess thorough analytical and troubleshooting skills and be able to communicate well via verbal or written means. Position will require flexibility with regard to assigned work schedules/shifts and will require maintenance of qualification for FAA Class III flight physical/duties in support of organizational objectives. Preferred Additional Skills: Strong applicable test environment experience. Experience with RC135 platforms Strong work ethic; maintaining a sense of urgency to ensure obligations are met. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are seeking a remote Help Desk Specialist to support our client out of Honolulu HI. The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship. The role will serve as the initial point of contact and will gather and analyze information about the user's issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Provides technical support of hardware, systems, sub-systems and/or applications. Assists with navigating around application menus, may be required to remote into customer's computer. Troubleshoot network connectivity issues, working with remote employees on a corporate network. This is an on site position that REQUIRES an active SECRET clearance. The, and a current Comptia certification. Budget for this position in $40,000-50,000 per year based off the SCA wage for each area. Required Skills Proficient with troubleshooting all Windows Operating systems. Ability to troubleshoot and resolve email issues, specifically MS Outlook. Ability to communicate clearly and effectively, both verbally and in writing. Telephone and listening skills. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues. High School Diploma or equivalent Must perform well as part of a team under direct supervision. Excellent written and verbal communications required Experience Must have one of the following: Network+, A+ or Security+ Certification Must have an active DoD Secret clearance or higher. Previous computer technical support. Understanding of Active Directory to unlock and reset passwords. Proficient knowledge and understanding of Service Desk software and hardware technologies.
04/09/2026
Full time
CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are seeking a remote Help Desk Specialist to support our client out of Honolulu HI. The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship. The role will serve as the initial point of contact and will gather and analyze information about the user's issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Provides technical support of hardware, systems, sub-systems and/or applications. Assists with navigating around application menus, may be required to remote into customer's computer. Troubleshoot network connectivity issues, working with remote employees on a corporate network. This is an on site position that REQUIRES an active SECRET clearance. The, and a current Comptia certification. Budget for this position in $40,000-50,000 per year based off the SCA wage for each area. Required Skills Proficient with troubleshooting all Windows Operating systems. Ability to troubleshoot and resolve email issues, specifically MS Outlook. Ability to communicate clearly and effectively, both verbally and in writing. Telephone and listening skills. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues. High School Diploma or equivalent Must perform well as part of a team under direct supervision. Excellent written and verbal communications required Experience Must have one of the following: Network+, A+ or Security+ Certification Must have an active DoD Secret clearance or higher. Previous computer technical support. Understanding of Active Directory to unlock and reset passwords. Proficient knowledge and understanding of Service Desk software and hardware technologies.
Bering Straits Native Corporation
Washington, Washington DC
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the U.S. Small Business Administration (SBA) as an 8(a) contractor . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: IT Specialist II Location - Washington, DC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: 99K - 103K Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Systems Support Specialist: Serve as a systems support specialist in the East Asian and Pacific Affairs (EAP) bureau, providing IT support with a high degree of organization, resourcefulness, tact, and customer service/interpersonal skills. General IT and Administrative Support: Provide general IT and administrative support for a team of six Systems staff supporting EAP's 270 domestic users. Help Desk Support: Offer help desk support for out-of-scope, non-consolidated IT services. Mobile Device Support: Provide support, troubleshooting, and inventory control for mobile devices (phones, tablets, laptops). Desk Side User Support: Offer ad hoc user support for Windows workstations, laptops, tablets, and smartphones. Hardware Installation and Maintenance: Install/move computer hardware, monitors, printers, multi-function devices, adjustable VARIDESK desk converters/risers, and tidy the wiring. User Training: Provide basic user training in Microsoft Windows, Office 365, DOS applications, systems, etc. Reload and configure software on laptops. Digital Video Conferencing and Secure Phone Technologies: Assist with digital video conferencing (DVC) and secure phone technologies. Liaison with DT Bureau Staff: Liaise with the Bureau of Diplomatic Technology (DT) staff for consolidated IT services. Coordination of DT Services: Coordinate DT services to EAP domestic offices and DT personnel at 47 overseas posts. Technology Trends: Stay current on technology trends to support EAP's mission. Technology Advancement Suggestions: Suggest areas for technology advancement and recommend equipment purchases/upgrades. Backup SharePoint Administrator: Serve as a backup SharePoint Administrator. Event Setup and Cleanup: Assist with prepping conference rooms before and after official events during the workday. Assist with setting up and cleaning up official office events. IT equipment inventory: Assist with IT assets annual inventory and spot checks. Required (Minimum Necessary) Qualifications Education Requirements: Requires an associate degree in computer science or a related field. Level of Experience Requirements: N/A Knowledge, Skills, Abilities, and Other Characteristics Must have a Top-Secret/SCI clearance - (1) position Must have a Secret clearance - (1) position Preferred N/A Supervisory Responsibilities This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 30 lbs. equipment. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Onsite Schedule and Flexibility: Domestic office hours are 8:15 a.m. to 5:00 p.m., Monday through Friday, with a non-reimbursable 45-minute lunch. However, an alternative work schedule, including but not limited to Telework and Alternate Work Schedule, mutually agreed upon by the COR or GTM and the resource may be implemented. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Other Pertinent Work Details: This task order may require overtime (OT) when work requirements extend beyond 40 hours per week. This task order may require travel. All travel shall be in accordance with the Federal Travel Regulation. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/01/2026
Full time
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the U.S. Small Business Administration (SBA) as an 8(a) contractor . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: IT Specialist II Location - Washington, DC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: 99K - 103K Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Systems Support Specialist: Serve as a systems support specialist in the East Asian and Pacific Affairs (EAP) bureau, providing IT support with a high degree of organization, resourcefulness, tact, and customer service/interpersonal skills. General IT and Administrative Support: Provide general IT and administrative support for a team of six Systems staff supporting EAP's 270 domestic users. Help Desk Support: Offer help desk support for out-of-scope, non-consolidated IT services. Mobile Device Support: Provide support, troubleshooting, and inventory control for mobile devices (phones, tablets, laptops). Desk Side User Support: Offer ad hoc user support for Windows workstations, laptops, tablets, and smartphones. Hardware Installation and Maintenance: Install/move computer hardware, monitors, printers, multi-function devices, adjustable VARIDESK desk converters/risers, and tidy the wiring. User Training: Provide basic user training in Microsoft Windows, Office 365, DOS applications, systems, etc. Reload and configure software on laptops. Digital Video Conferencing and Secure Phone Technologies: Assist with digital video conferencing (DVC) and secure phone technologies. Liaison with DT Bureau Staff: Liaise with the Bureau of Diplomatic Technology (DT) staff for consolidated IT services. Coordination of DT Services: Coordinate DT services to EAP domestic offices and DT personnel at 47 overseas posts. Technology Trends: Stay current on technology trends to support EAP's mission. Technology Advancement Suggestions: Suggest areas for technology advancement and recommend equipment purchases/upgrades. Backup SharePoint Administrator: Serve as a backup SharePoint Administrator. Event Setup and Cleanup: Assist with prepping conference rooms before and after official events during the workday. Assist with setting up and cleaning up official office events. IT equipment inventory: Assist with IT assets annual inventory and spot checks. Required (Minimum Necessary) Qualifications Education Requirements: Requires an associate degree in computer science or a related field. Level of Experience Requirements: N/A Knowledge, Skills, Abilities, and Other Characteristics Must have a Top-Secret/SCI clearance - (1) position Must have a Secret clearance - (1) position Preferred N/A Supervisory Responsibilities This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 30 lbs. equipment. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Onsite Schedule and Flexibility: Domestic office hours are 8:15 a.m. to 5:00 p.m., Monday through Friday, with a non-reimbursable 45-minute lunch. However, an alternative work schedule, including but not limited to Telework and Alternate Work Schedule, mutually agreed upon by the COR or GTM and the resource may be implemented. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Other Pertinent Work Details: This task order may require overtime (OT) when work requirements extend beyond 40 hours per week. This task order may require travel. All travel shall be in accordance with the Federal Travel Regulation. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
JT4 China Lake is seeking an Information Systems Security Specialist. This role is responsible for assessing, developing and implementing programs and controls set in place to help increase cybersecurity within our company. The Information Systems Security Specialist will be detail-oriented, have great problem-solving and analytical skills, and a passion for cybersecurity. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active DoD secret clearance This position is located at China Lake and is not eligible for telework Job Summary Essential Functions/Duties This position is the on-site technical specialist for monitoring information systems and maintaining the environment of operation to include developing and updating System Security Plans, managing and controlling changes to the systems, conducting audits, providing incident response, perpetration for vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Employee will be responsible to perform the following functions/duties: Provides incident handling in conjunction with the Facility Security Office (FSO) and Information Security Officer / Information Systems Security Manager (ISSO/ISSM) Assists in writing and maintaining computer security processes to meet Air Force requirements of Risk Management Framework Monitors computer system use and audits logs Makes recommendations for future hardware / software implementations and related process improvements This position requires skills in leadership, team building and customer service Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Provides security training and awareness briefings Other duties as assigned. Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training/certification. Possess two-three years of experience in computer system security and/or related areas of expertise. Must be compliant to DoD 8570.01-M levels and possess or working toward Security+ certification with a CISSP desired. Should have experience with JSIG, NIST 800 and NISPOM, Chapter 8. In addition, an Information Systems Security Specialist I must possess the following qualifications: Must possess and apply a broad knowledge of principles, practices and procedures in computer security and information systems and working experience with Microsoft Office, Access, and Visio Must possess experience supporting various system configurations such as Stand Alone, Local Area Networks, and Wide Area Networks Must possess excellent skills in verbal and written communications, planning, and organizing, and be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments; government vehicle is used on an as-needed basis Must possess ability to work in a field environment at remote locations with occasional overnight assignments Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment.
04/01/2026
Full time
JT4 China Lake is seeking an Information Systems Security Specialist. This role is responsible for assessing, developing and implementing programs and controls set in place to help increase cybersecurity within our company. The Information Systems Security Specialist will be detail-oriented, have great problem-solving and analytical skills, and a passion for cybersecurity. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active DoD secret clearance This position is located at China Lake and is not eligible for telework Job Summary Essential Functions/Duties This position is the on-site technical specialist for monitoring information systems and maintaining the environment of operation to include developing and updating System Security Plans, managing and controlling changes to the systems, conducting audits, providing incident response, perpetration for vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Employee will be responsible to perform the following functions/duties: Provides incident handling in conjunction with the Facility Security Office (FSO) and Information Security Officer / Information Systems Security Manager (ISSO/ISSM) Assists in writing and maintaining computer security processes to meet Air Force requirements of Risk Management Framework Monitors computer system use and audits logs Makes recommendations for future hardware / software implementations and related process improvements This position requires skills in leadership, team building and customer service Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Provides security training and awareness briefings Other duties as assigned. Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training/certification. Possess two-three years of experience in computer system security and/or related areas of expertise. Must be compliant to DoD 8570.01-M levels and possess or working toward Security+ certification with a CISSP desired. Should have experience with JSIG, NIST 800 and NISPOM, Chapter 8. In addition, an Information Systems Security Specialist I must possess the following qualifications: Must possess and apply a broad knowledge of principles, practices and procedures in computer security and information systems and working experience with Microsoft Office, Access, and Visio Must possess experience supporting various system configurations such as Stand Alone, Local Area Networks, and Wide Area Networks Must possess excellent skills in verbal and written communications, planning, and organizing, and be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments; government vehicle is used on an as-needed basis Must possess ability to work in a field environment at remote locations with occasional overnight assignments Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment.
JT4 Point Mugu is seeking an Information Systems Security Specialist. This role is responsible for assessing, developing and implementing programs and controls set in place to help increase cybersecurity within our company. The Information Systems Security Specialist will be detail-oriented, have great problem-solving and analytical skills, and a passion for cybersecurity. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active DoD secret clearance This position is located at China Lake and is not eligible for telework Job Summary Essential Functions/Duties This position is the on-site technical specialist for monitoring information systems and maintaining the environment of operation to include developing and updating System Security Plans, managing and controlling changes to the systems, conducting audits, providing incident response, perpetration for vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Employee will be responsible to perform the following functions/duties: Provides incident handling in conjunction with the Facility Security Office (FSO) and Information Security Officer / Information Systems Security Manager (ISSO/ISSM) Assists in writing and maintaining computer security processes to meet Air Force requirements of Risk Management Framework Monitors computer system use and audits logs Makes recommendations for future hardware / software implementations and related process improvements This position requires skills in team building and customer service Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Provides security training and awareness briefings Other duties as assigned. Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training/certification. Possess two to three years of experience in computer system security and/or related areas of expertise. Must be compliant to DoD 8570.01-M levels and possess or working toward Security+ certification with a CISSP desired. Should have experience with JSIG, NIST 800 and NISPOM, Chapter 8. In addition, an Information Systems Security Specialist must possess the following qualifications: Must possess and apply a broad knowledge of principles, practices and procedures in computer security and information systems and working experience with Microsoft Office, Access, and Visio Must possess experience supporting various system configurations such as Stand Alone, Local Area Networks, and Wide Area Networks Must possess excellent skills in verbal and written communications, planning, and organizing Ability to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments. Government vehicle is used on an as-needed basis Ability to work in a field environment at remote locations with occasional overnight assignments Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license. Salary The expected salary range for this position is $83,907.20 to $98,907.20 annually. The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50% up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JCIS11; A4CLR
04/01/2026
Full time
JT4 Point Mugu is seeking an Information Systems Security Specialist. This role is responsible for assessing, developing and implementing programs and controls set in place to help increase cybersecurity within our company. The Information Systems Security Specialist will be detail-oriented, have great problem-solving and analytical skills, and a passion for cybersecurity. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active DoD secret clearance This position is located at China Lake and is not eligible for telework Job Summary Essential Functions/Duties This position is the on-site technical specialist for monitoring information systems and maintaining the environment of operation to include developing and updating System Security Plans, managing and controlling changes to the systems, conducting audits, providing incident response, perpetration for vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Employee will be responsible to perform the following functions/duties: Provides incident handling in conjunction with the Facility Security Office (FSO) and Information Security Officer / Information Systems Security Manager (ISSO/ISSM) Assists in writing and maintaining computer security processes to meet Air Force requirements of Risk Management Framework Monitors computer system use and audits logs Makes recommendations for future hardware / software implementations and related process improvements This position requires skills in team building and customer service Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Provides security training and awareness briefings Other duties as assigned. Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training/certification. Possess two to three years of experience in computer system security and/or related areas of expertise. Must be compliant to DoD 8570.01-M levels and possess or working toward Security+ certification with a CISSP desired. Should have experience with JSIG, NIST 800 and NISPOM, Chapter 8. In addition, an Information Systems Security Specialist must possess the following qualifications: Must possess and apply a broad knowledge of principles, practices and procedures in computer security and information systems and working experience with Microsoft Office, Access, and Visio Must possess experience supporting various system configurations such as Stand Alone, Local Area Networks, and Wide Area Networks Must possess excellent skills in verbal and written communications, planning, and organizing Ability to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments. Government vehicle is used on an as-needed basis Ability to work in a field environment at remote locations with occasional overnight assignments Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license. Salary The expected salary range for this position is $83,907.20 to $98,907.20 annually. The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50% up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JCIS11; A4CLR
About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, with a strong focus on technical excellence, networking, and building long-lasting client relationships. We are actively seeking an Help Desk Technician II (Level 2) who is passionate about technology, experienced in Microsoft 365, Azure AD, Intune, networking, and cloud-first environments, and thrives in a collaborative, fast-paced MSP setting Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Helpdesk Support: Provide IT Support Specialist II support and respond to client issues, ensuring efficient resolution for Windows, macOS, and mobile devices (iOS/Android) Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Office 365 Administration: Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive Networking Management & Troubleshooting: Configure and troubleshoot network protocols like DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi. Endpoint Management: Utilize Microsoft Intune for device management, policy enforcement, and Windows Autopilot for device provisioning. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Email Security: Configure SPF, DKIM, DMARC, and other email security settings for safe and reliable email delivery across the client's domain. Hardware & Software Support: Troubleshoot and resolve PCs, laptops, printers, and other peripheral devices; provide support for software installations, patch management, and driver updates. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools Project Assistance: Participate in various IT projects, including on-site hardware installations, network setups, software migrations, and cloud services deployment After-Hours Support: Occasionally participate in on-call support to resolve urgent issues. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactively Identify Issues: Take the initiative to spot and fix potential problems before they escala Benefits Competitive pay with performance-based growth Paid time off and company holidays Health, dental, and vision insurance options 401(k) retirement plan with company match On-site gym for employee wellness Modern, collaborative office environment Ongoing training and professional development Opportunity to work with cutting-edge technology Team events and employee appreciation initiatives Strong company culture focused on innovation and teamwork MSP Experience: A familiarity with the variety and size of clientele that comes along with working within an MSP. Office 365 Proficiency: Advanced skills in Office 365 Administration, with a deep understanding of Exchange Online, Teams, and SharePoint. Networking Skills: Experience in network configurations, routing, switching, firewall settings, TCP/IP, and remote access/VPNs. Email Security: Configuration and management of email security protocols, including SPF, DKIM, and DMARC Azure Knowledge: Basic understanding of Azure AD, Virtual Machines, and resource management Networking: Intermediate or higher-level networking knowledge, including DNS, DHCP, VPNs, and firewall configurations Desktop Support: Troubleshooting Windows and macOS environments, software deployments, and user profile management Technical Proficiency: Knowledgeable in Microsoft Intune, Windows Autopilot, Azure AD, and Active Directory (GPOs, user management). Troubleshooting Expertise: Proven ability to resolve hardware/software issues, diagnose network problems, and implement IT security solutions. Certifications (Preferred): CompTIA A+, Network+, Security+, CCNA, or Microsoft Certified credentials (e.g., MS-100, MS-101). Soft Skills: Strong customer service, communication, and problem-solving skills with a friendly demeanor. Desire to Learn & Grow: A proactive attitude with the willingness to learn new technologies and improve existing processes.
04/01/2026
Full time
About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, with a strong focus on technical excellence, networking, and building long-lasting client relationships. We are actively seeking an Help Desk Technician II (Level 2) who is passionate about technology, experienced in Microsoft 365, Azure AD, Intune, networking, and cloud-first environments, and thrives in a collaborative, fast-paced MSP setting Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Helpdesk Support: Provide IT Support Specialist II support and respond to client issues, ensuring efficient resolution for Windows, macOS, and mobile devices (iOS/Android) Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Office 365 Administration: Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive Networking Management & Troubleshooting: Configure and troubleshoot network protocols like DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi. Endpoint Management: Utilize Microsoft Intune for device management, policy enforcement, and Windows Autopilot for device provisioning. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Email Security: Configure SPF, DKIM, DMARC, and other email security settings for safe and reliable email delivery across the client's domain. Hardware & Software Support: Troubleshoot and resolve PCs, laptops, printers, and other peripheral devices; provide support for software installations, patch management, and driver updates. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools Project Assistance: Participate in various IT projects, including on-site hardware installations, network setups, software migrations, and cloud services deployment After-Hours Support: Occasionally participate in on-call support to resolve urgent issues. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactively Identify Issues: Take the initiative to spot and fix potential problems before they escala Benefits Competitive pay with performance-based growth Paid time off and company holidays Health, dental, and vision insurance options 401(k) retirement plan with company match On-site gym for employee wellness Modern, collaborative office environment Ongoing training and professional development Opportunity to work with cutting-edge technology Team events and employee appreciation initiatives Strong company culture focused on innovation and teamwork MSP Experience: A familiarity with the variety and size of clientele that comes along with working within an MSP. Office 365 Proficiency: Advanced skills in Office 365 Administration, with a deep understanding of Exchange Online, Teams, and SharePoint. Networking Skills: Experience in network configurations, routing, switching, firewall settings, TCP/IP, and remote access/VPNs. Email Security: Configuration and management of email security protocols, including SPF, DKIM, and DMARC Azure Knowledge: Basic understanding of Azure AD, Virtual Machines, and resource management Networking: Intermediate or higher-level networking knowledge, including DNS, DHCP, VPNs, and firewall configurations Desktop Support: Troubleshooting Windows and macOS environments, software deployments, and user profile management Technical Proficiency: Knowledgeable in Microsoft Intune, Windows Autopilot, Azure AD, and Active Directory (GPOs, user management). Troubleshooting Expertise: Proven ability to resolve hardware/software issues, diagnose network problems, and implement IT security solutions. Certifications (Preferred): CompTIA A+, Network+, Security+, CCNA, or Microsoft Certified credentials (e.g., MS-100, MS-101). Soft Skills: Strong customer service, communication, and problem-solving skills with a friendly demeanor. Desire to Learn & Grow: A proactive attitude with the willingness to learn new technologies and improve existing processes.
Senior Help Desk Support Specialist Location: San Francisco, CA (On Site) Pay Range: $30-$41.70/hourly (W2) Contract Our client is looking for someone who has a can-do attitude and great customer service skills. The can-do attitude will come in handy when some grunt work is involved, such as taking a monitor to someone upstairs or receiving and unpacking/building equipment when it arrives. Our client is growing, so you may need to jump in and help out with various things with a positive attitude. Must be resourceful to find solutions. You will be working on tasks such as configuring Laptops, handling equipment when it arrives. Requirements: Google Suite Slack or Enterprise experience OKTA OnePassword JAMPT/JAMF Jira Mac Troubleshooting/experience Applicants should apply via The Mice Groups Inc. website () or through this careers site posting. We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates. Privacy Policy One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you've requested. The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website. The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to
04/01/2026
Full time
Senior Help Desk Support Specialist Location: San Francisco, CA (On Site) Pay Range: $30-$41.70/hourly (W2) Contract Our client is looking for someone who has a can-do attitude and great customer service skills. The can-do attitude will come in handy when some grunt work is involved, such as taking a monitor to someone upstairs or receiving and unpacking/building equipment when it arrives. Our client is growing, so you may need to jump in and help out with various things with a positive attitude. Must be resourceful to find solutions. You will be working on tasks such as configuring Laptops, handling equipment when it arrives. Requirements: Google Suite Slack or Enterprise experience OKTA OnePassword JAMPT/JAMF Jira Mac Troubleshooting/experience Applicants should apply via The Mice Groups Inc. website () or through this careers site posting. We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates. Privacy Policy One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you've requested. The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website. The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to
State Center Community College District
Reedley, California
Health Information Technology Instructor (Full-Time, Tenure-Track) Fresno City College State Center Community College District Closing Date: 3/3/2026 at 11:59 PM Campus Location: Fresno City College Start Date: 08/05/2026 Essential Functions: At Fresno City College we value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. We prioritize applicants who demonstrate they understand the benefits a diverse student population brings to a community college. The successful candidate will be an equity-minded leader committed to student success achieved through collaboration with faculty, classified staff, administration, students, and community partners who are also dedicated to closing equity gaps. An equity-minded individual is a person who: Understands the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices; Reframes inequities as a problem of practice and views the elimination of inequities as an individual and collective responsibility; Encourages positive race-consciousness and embraces human difference; Supports institutional practices that both develop and sustain culturally responsive teaching and learning environments; and Strategically builds support for and participation in equity-related initiatives across both our internal and external communities. Fresno City College seeks leaders who value placing the student at the center of everything we do, mentorship, and working in a collegial, collaborative environment. Leaders should be open and willing to participate in culturally relevant professional development that will help them prepare for the population of students who attend Fresno City College. The ideal candidate will share Fresno City College's commitment to educating its racially and socioeconomically diverse student population. For the academic year, we enrolled over 45,000 students in which 68% identify as Latinx, 11% as Asian/Pacific Islander, 4% as Black/African American, 14% as White, 1% as American Indian/Alaska Native, and 2% as multiracial. Fresno City College is a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community. The successful candidate will join a department dedicated to the use of a curriculum responsive to the students it serves. Providing instruction in Health Information Technology on the Fresno City College campus and/or at off-site community campus locations, the instructor will be responsible for: Teaching courses in health information management as assigned, including medical coding and supporting theory courses, such as medical terminology, pathophysiology, health record data content, structure and standards; Teaching online, hybrid, or face-to-face classes; Supporting, mentoring and advising students, including scheduling sufficient weekly office hours on campus; Evaluating student learning to demonstrate the AHIMA Entry-Level Competencies for Health Information Management (HIM) at the Associate Degree Level; Assisting in implementation and assessment of curriculum, program accreditation standards, and program goals; Participating in program review and student learning outcome development and assessment to improve student learning; Supporting, mentoring and advising students in a multi-cultural setting with sensitivity to and awareness of the educational challenges faced by racially minoritized students; Attending faculty meetings and participating in campus committees; Coordinating advisory committee meetings and establishing relationships with the professional community; Maintaining continuous professional membership in the American Health Information Management Association (AHIMA) and the California Health Information Association (CHIA); Establishing and maintaining practicum settings and arranging student placement for professional practice experience; Collaborating with high schools offering dual enrollment HIT courses; Serving on and attending department, college, and district committees as needed; Participating in program review, student learning outcome development, and assessment to improve student learning; Teaching assignments in a variety of instructional settings and times, including evening and/or weekends, on-line or off-campus, and large group instruction classes as needed, may include off-campus instruction at local high schools for dual enrollment; Otherwise fulfilling all of the duties and responsibilities of instructors as required by Administrative Regulation 7122; and Other duties as assigned. Minimum Qualifications: All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practice within the classroom; and Bachelor's degree and two (2) years of full-time equivalent professional experience; or Associate degree and six (6) years of full-time equivalent professional experience; or A valid California Community College Credential; or The equivalent education and/or experience (requires an equivalency). (Note: If the degrees posted on your transcript(s) do not match exactly as stated above, you must petition for equivalency.) Desirable Qualifications: Experience and skill incorporating elements of diversity, equity, and inclusion into all areas of responsibility; Recent experience working with African American, Asian/Pacific Islander, Latinx, Native American, and other racially minoritized students in the classroom and an understanding of how historical patterns of exclusion of these groups in higher education shape patterns of participation and outcomes; Willingness to examine and remediate one's instructional, relational, and classroom practices to more effectively engage and support racially minoritized students; Related work and professional experience; Experience working with students of various cultural, gender, age, socioeconomic, and ethnic backgrounds, students with disabilities; Demonstrated ability to work with computers, and other technologies, which are utilized in providing high-quality instruction and support to students; Demonstrated ability to communicate effectively with students and staff; Master's degree or candidate in progress in related field; Certification as Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Professional Coder - Hospital (CPC-H), or Certified Coding Specialist (CCS) preferred; Certificate for online teaching; At least one year teaching experience in an accredited health information technology program; Current knowledge of Evidence Based Decision Making; Current knowledge of Emerging Workforce Models; Certification as required by CAHIIM through professional preparation and experience, scholarship and/or teaching competencies and practice experience. Experience directing and managing program operations, including professional development of faculty, short term and long-term planning, budgeting, and generating reports and data requests, including the Annual Program Assessment Report (APAR) for CAHIIM; Experience working with various instructional technologies; Knowledge of the community college and its mission and goals. Conditions of Employment: 178 duty days per year. Salary and Benefits: Starting annual salary is $71,054 - $106,970 based on education and experience. Duty days will be prorated based upon start of assignment. An annual doctoral stipend of $2,419 is available. In addition, the District offers an attractive fringe benefit package including medical, dental, and vision coverage for the employee and dependents, and life insurance. Employees are also members of the California State Teacher's Retirement System (CalSTRS). Selection Procedure: Applications will be screened by Human Resources for completeness and to determine which applicants meet the minimum qualifications as stated in the job announcement. From the applicants who meet the minimum qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement, a selection advisory committee will review the candidates who are best qualified based on the minimum and desirable qualifications and then determine who will be invited to interview. INTERVIEWS TENTATIVELY SCHEDULED AS FOLLOWS: FIRST LEVEL INTERVIEWS THE WEEK OF TBD FINAL INTERVIEWS THE WEEK OF TBD The selection committee will rate responses to the interview questions, teaching demonstration, and writing prompt (if applicable). Based on this rating, a small number of applicants will be selected as the "recommended candidates". These candidates will be forwarded to theVice Presidentand College President for final interviews click apply for full job details
01/16/2026
Full time
Health Information Technology Instructor (Full-Time, Tenure-Track) Fresno City College State Center Community College District Closing Date: 3/3/2026 at 11:59 PM Campus Location: Fresno City College Start Date: 08/05/2026 Essential Functions: At Fresno City College we value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. We prioritize applicants who demonstrate they understand the benefits a diverse student population brings to a community college. The successful candidate will be an equity-minded leader committed to student success achieved through collaboration with faculty, classified staff, administration, students, and community partners who are also dedicated to closing equity gaps. An equity-minded individual is a person who: Understands the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices; Reframes inequities as a problem of practice and views the elimination of inequities as an individual and collective responsibility; Encourages positive race-consciousness and embraces human difference; Supports institutional practices that both develop and sustain culturally responsive teaching and learning environments; and Strategically builds support for and participation in equity-related initiatives across both our internal and external communities. Fresno City College seeks leaders who value placing the student at the center of everything we do, mentorship, and working in a collegial, collaborative environment. Leaders should be open and willing to participate in culturally relevant professional development that will help them prepare for the population of students who attend Fresno City College. The ideal candidate will share Fresno City College's commitment to educating its racially and socioeconomically diverse student population. For the academic year, we enrolled over 45,000 students in which 68% identify as Latinx, 11% as Asian/Pacific Islander, 4% as Black/African American, 14% as White, 1% as American Indian/Alaska Native, and 2% as multiracial. Fresno City College is a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community. The successful candidate will join a department dedicated to the use of a curriculum responsive to the students it serves. Providing instruction in Health Information Technology on the Fresno City College campus and/or at off-site community campus locations, the instructor will be responsible for: Teaching courses in health information management as assigned, including medical coding and supporting theory courses, such as medical terminology, pathophysiology, health record data content, structure and standards; Teaching online, hybrid, or face-to-face classes; Supporting, mentoring and advising students, including scheduling sufficient weekly office hours on campus; Evaluating student learning to demonstrate the AHIMA Entry-Level Competencies for Health Information Management (HIM) at the Associate Degree Level; Assisting in implementation and assessment of curriculum, program accreditation standards, and program goals; Participating in program review and student learning outcome development and assessment to improve student learning; Supporting, mentoring and advising students in a multi-cultural setting with sensitivity to and awareness of the educational challenges faced by racially minoritized students; Attending faculty meetings and participating in campus committees; Coordinating advisory committee meetings and establishing relationships with the professional community; Maintaining continuous professional membership in the American Health Information Management Association (AHIMA) and the California Health Information Association (CHIA); Establishing and maintaining practicum settings and arranging student placement for professional practice experience; Collaborating with high schools offering dual enrollment HIT courses; Serving on and attending department, college, and district committees as needed; Participating in program review, student learning outcome development, and assessment to improve student learning; Teaching assignments in a variety of instructional settings and times, including evening and/or weekends, on-line or off-campus, and large group instruction classes as needed, may include off-campus instruction at local high schools for dual enrollment; Otherwise fulfilling all of the duties and responsibilities of instructors as required by Administrative Regulation 7122; and Other duties as assigned. Minimum Qualifications: All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practice within the classroom; and Bachelor's degree and two (2) years of full-time equivalent professional experience; or Associate degree and six (6) years of full-time equivalent professional experience; or A valid California Community College Credential; or The equivalent education and/or experience (requires an equivalency). (Note: If the degrees posted on your transcript(s) do not match exactly as stated above, you must petition for equivalency.) Desirable Qualifications: Experience and skill incorporating elements of diversity, equity, and inclusion into all areas of responsibility; Recent experience working with African American, Asian/Pacific Islander, Latinx, Native American, and other racially minoritized students in the classroom and an understanding of how historical patterns of exclusion of these groups in higher education shape patterns of participation and outcomes; Willingness to examine and remediate one's instructional, relational, and classroom practices to more effectively engage and support racially minoritized students; Related work and professional experience; Experience working with students of various cultural, gender, age, socioeconomic, and ethnic backgrounds, students with disabilities; Demonstrated ability to work with computers, and other technologies, which are utilized in providing high-quality instruction and support to students; Demonstrated ability to communicate effectively with students and staff; Master's degree or candidate in progress in related field; Certification as Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Professional Coder - Hospital (CPC-H), or Certified Coding Specialist (CCS) preferred; Certificate for online teaching; At least one year teaching experience in an accredited health information technology program; Current knowledge of Evidence Based Decision Making; Current knowledge of Emerging Workforce Models; Certification as required by CAHIIM through professional preparation and experience, scholarship and/or teaching competencies and practice experience. Experience directing and managing program operations, including professional development of faculty, short term and long-term planning, budgeting, and generating reports and data requests, including the Annual Program Assessment Report (APAR) for CAHIIM; Experience working with various instructional technologies; Knowledge of the community college and its mission and goals. Conditions of Employment: 178 duty days per year. Salary and Benefits: Starting annual salary is $71,054 - $106,970 based on education and experience. Duty days will be prorated based upon start of assignment. An annual doctoral stipend of $2,419 is available. In addition, the District offers an attractive fringe benefit package including medical, dental, and vision coverage for the employee and dependents, and life insurance. Employees are also members of the California State Teacher's Retirement System (CalSTRS). Selection Procedure: Applications will be screened by Human Resources for completeness and to determine which applicants meet the minimum qualifications as stated in the job announcement. From the applicants who meet the minimum qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement, a selection advisory committee will review the candidates who are best qualified based on the minimum and desirable qualifications and then determine who will be invited to interview. INTERVIEWS TENTATIVELY SCHEDULED AS FOLLOWS: FIRST LEVEL INTERVIEWS THE WEEK OF TBD FINAL INTERVIEWS THE WEEK OF TBD The selection committee will rate responses to the interview questions, teaching demonstration, and writing prompt (if applicable). Based on this rating, a small number of applicants will be selected as the "recommended candidates". These candidates will be forwarded to theVice Presidentand College President for final interviews click apply for full job details
SUMMARY The Adult Literacy Services Management Information Specialist (MIS) serves as the guide for adult education data collection and reporting in the Program of Adult Literacy Services (PALS). The MIS is responsible for entering or monitoring the entry of data into the Literacy, Adult, and Community Education System database (LACES). The MIS is also responsible for analyzing the data for program improvement and serves as a resource for all program staff. The MIS needs to be familiar with LABOR requirements and support compliance with data quality mandates. Please note, this is a grant-funded, part-time position for 29 hours per week. ORGANIZATIONAL RELATIONSHIPS • The Adult Literacy Services Management Information Specialist reports directly to and is responsible to the Director of Developmental Education & Adult Literacy Services. • The position provides no supervision. • The Adult Literacy Services Management Information Specialist coordinates most closely with the Intake Assessment & Transition Specialist (IATS), Orientation Specialist (OS), Adult Literacy Services and ELL Transition Specialist (ELLTS), Instructional Specialist (IS), faculty, and the Office Associates I and II of the Program of Adult Literacy Services (PALS). ESSENTIAL DUTIES Local Program Duties: • Work as a team member with the Program Director, IATS, IS, ELLTS, and AOA II to meet program goals and performance measures • Manage implementation of state-mandated procedures as related to data collection and reporting • Lead program data analysis for continuous improvement • Enter or monitor the entry of program data into LACES • Ensure data is accessible, in a timely manner, to staff and other stakeholders • Promote strategies to retain learners • Develop data analysis reports utilizing various graphic/visual display modalities • Train program staff and instructors on data entry procedures • Work with the IATS to develop procedures for collecting, documenting, and reporting data • Assist with the development and implementation of the program's Data Quality Plan State Program Duties: • Attend state MIS and professional development meetings • Informed of current research and best practices in adult education • Participate in technical assistance • Communicate and train local program staff on data collection and analysis • Train and mentor MIS in other local programs upon request Other duties as assigned based upon program demographics, enrollment trends, and the needs of special student populations. EDUCATION AND EXPERIENCE • At least one year of related work experience with database management and reporting, preferably in adult education programs • Associate degree preferred or the willingness to obtain a degree if hired; bachelor's degree preferred • Knowledge of adult education programming is helpful • Knowledge of and experience with Literacy, Adult, and Community Education System (LACES) policies, procedures, data elements and local program forms are helpful, though not required • Bi-lingual ability is helpful, though not required SKILLS AND ABILITIES Excellent proficiency in computer applications such as Word, Excel, and database software is absolutely required. Ability to work independently and accurately under pressure, and make decisions in accordance with established policies and procedures. Strong analytical skills and knowledge of assessment and connection with student learning outcomes based on research in adult learning and development; ability to maintain confidentiality; ability to develop and implement effective processes and programs. Excellent interpersonal and verbal skills with students, faculty, and administration; ability to establish and maintain good working relationships with instructional staff, students, and others of diverse backgrounds. WORKING ENVIRONMENT Normal office environment. Some evening and weekend duties may be required occasionally.
01/15/2026
Full time
SUMMARY The Adult Literacy Services Management Information Specialist (MIS) serves as the guide for adult education data collection and reporting in the Program of Adult Literacy Services (PALS). The MIS is responsible for entering or monitoring the entry of data into the Literacy, Adult, and Community Education System database (LACES). The MIS is also responsible for analyzing the data for program improvement and serves as a resource for all program staff. The MIS needs to be familiar with LABOR requirements and support compliance with data quality mandates. Please note, this is a grant-funded, part-time position for 29 hours per week. ORGANIZATIONAL RELATIONSHIPS • The Adult Literacy Services Management Information Specialist reports directly to and is responsible to the Director of Developmental Education & Adult Literacy Services. • The position provides no supervision. • The Adult Literacy Services Management Information Specialist coordinates most closely with the Intake Assessment & Transition Specialist (IATS), Orientation Specialist (OS), Adult Literacy Services and ELL Transition Specialist (ELLTS), Instructional Specialist (IS), faculty, and the Office Associates I and II of the Program of Adult Literacy Services (PALS). ESSENTIAL DUTIES Local Program Duties: • Work as a team member with the Program Director, IATS, IS, ELLTS, and AOA II to meet program goals and performance measures • Manage implementation of state-mandated procedures as related to data collection and reporting • Lead program data analysis for continuous improvement • Enter or monitor the entry of program data into LACES • Ensure data is accessible, in a timely manner, to staff and other stakeholders • Promote strategies to retain learners • Develop data analysis reports utilizing various graphic/visual display modalities • Train program staff and instructors on data entry procedures • Work with the IATS to develop procedures for collecting, documenting, and reporting data • Assist with the development and implementation of the program's Data Quality Plan State Program Duties: • Attend state MIS and professional development meetings • Informed of current research and best practices in adult education • Participate in technical assistance • Communicate and train local program staff on data collection and analysis • Train and mentor MIS in other local programs upon request Other duties as assigned based upon program demographics, enrollment trends, and the needs of special student populations. EDUCATION AND EXPERIENCE • At least one year of related work experience with database management and reporting, preferably in adult education programs • Associate degree preferred or the willingness to obtain a degree if hired; bachelor's degree preferred • Knowledge of adult education programming is helpful • Knowledge of and experience with Literacy, Adult, and Community Education System (LACES) policies, procedures, data elements and local program forms are helpful, though not required • Bi-lingual ability is helpful, though not required SKILLS AND ABILITIES Excellent proficiency in computer applications such as Word, Excel, and database software is absolutely required. Ability to work independently and accurately under pressure, and make decisions in accordance with established policies and procedures. Strong analytical skills and knowledge of assessment and connection with student learning outcomes based on research in adult learning and development; ability to maintain confidentiality; ability to develop and implement effective processes and programs. Excellent interpersonal and verbal skills with students, faculty, and administration; ability to establish and maintain good working relationships with instructional staff, students, and others of diverse backgrounds. WORKING ENVIRONMENT Normal office environment. Some evening and weekend duties may be required occasionally.