This position is based in Greensboro, NC. It is a hybrid/flexible position and will require time in an office. The ideal candidate will have at least 8 years of experience using Microsoft Excel, including 5 years creating pivot tables from scratch, at least 2 years of financial experience in the IT industry, and the ability to work Pacific Standard Time (PST) hours. The IT Business Operations Consultant provides financial, operational, and strategic support for large technology programs and portfolios, partnering with program leadership, product teams, IT Finance, and business stakeholders to develop budgets, forecasts, resource plans, cost models, and financial analyses. Responsibilities include financial reporting and reconciliation, LOE estimates and funding requests, variance analysis, headcount and vendor financial management, executive reporting, business case development, and long-range planning. Advanced Excel skills, including pivot tables and MS Query, along with experience using SharePoint, financial management systems, and AI tools such as Copilot in a financial setting are required. Job Summary: This individual contributor position, under the guidance of more senior team members, analyzes information relevant to forecasting KPs future technical and operational information needs and executes business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies. This role provides support to management by providing information regarding business systems, data and process initiatives, and technology issues. This position also supports the implementation of technology or business process integration plans, and supports systems and business process activities. Essential Responsibilities: Researches and summarizes information relevant to forecasting businesss future technical and operational information needs. Supports and assists in providing recommendations to senior team members regarding the development and definition of the business/technology strategy based on stakeholder input. Supports business and/or technology plans to ensure capability for strategic alignment. Supports the processes of information systems needs in project areas, as assigned. Supports the implementation of technology or business process integration plans. Provides support to senior team members by providing information regarding business systems, data, process initiatives, and vendors. Executes systems and business process activities under the guidance of more senior team members. Provides support to cross-functional management by providing information regarding business and technology issues. Supports inter- and intra-departmental systems integration activities. Provides consultation and guidance to ensure technology or process owners have access to the required information and training for effective system or process operations. Supports the development, preparation, and utilization of reports to track operational performance across business functions, areas, or vendors. Tracks, maintains, and reports performance metrics (for example, data quality, customer metrics, financials). Supports senior team members in reviewing performance metrics and outcomes. Performs data analysis under the guidance of more senior team members to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements. Assists with research on topics related to technology and business initiatives. Supports the development, implementation, and the maintenance of data quality improvement and training programs. Identifies problems in technology and business solutions to support root cause analysis. Builds an understanding of trends and changes in healthcare technology and information systems. Supports technologies, data, and metrics in alignment with the organizations vision, goals and objectives. Supports initiatives in alignment with other National initiatives. Prepares source documents related to IT processes, tools, and best practices. Supports consultation with departments, IT managers, and vendors as it relates to security, compliance, infrastructure, network, and established application controls. Supports maintenance of business continuity and resiliency-procedures and infrastructure procedures. Participates under the guidance of more senior team members in cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications. Updates and maintains a knowledge repository of current technology and business processes for designated department or business area. Minimum Qualifications: Bachelors degree in Business Administration, CIS, Mathematics, or related field OR two (2) years experience in business operations, IT consulting, business analysis, or a related field. Additional Requirements:
09/01/2026
Full time
This position is based in Greensboro, NC. It is a hybrid/flexible position and will require time in an office. The ideal candidate will have at least 8 years of experience using Microsoft Excel, including 5 years creating pivot tables from scratch, at least 2 years of financial experience in the IT industry, and the ability to work Pacific Standard Time (PST) hours. The IT Business Operations Consultant provides financial, operational, and strategic support for large technology programs and portfolios, partnering with program leadership, product teams, IT Finance, and business stakeholders to develop budgets, forecasts, resource plans, cost models, and financial analyses. Responsibilities include financial reporting and reconciliation, LOE estimates and funding requests, variance analysis, headcount and vendor financial management, executive reporting, business case development, and long-range planning. Advanced Excel skills, including pivot tables and MS Query, along with experience using SharePoint, financial management systems, and AI tools such as Copilot in a financial setting are required. Job Summary: This individual contributor position, under the guidance of more senior team members, analyzes information relevant to forecasting KPs future technical and operational information needs and executes business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies. This role provides support to management by providing information regarding business systems, data and process initiatives, and technology issues. This position also supports the implementation of technology or business process integration plans, and supports systems and business process activities. Essential Responsibilities: Researches and summarizes information relevant to forecasting businesss future technical and operational information needs. Supports and assists in providing recommendations to senior team members regarding the development and definition of the business/technology strategy based on stakeholder input. Supports business and/or technology plans to ensure capability for strategic alignment. Supports the processes of information systems needs in project areas, as assigned. Supports the implementation of technology or business process integration plans. Provides support to senior team members by providing information regarding business systems, data, process initiatives, and vendors. Executes systems and business process activities under the guidance of more senior team members. Provides support to cross-functional management by providing information regarding business and technology issues. Supports inter- and intra-departmental systems integration activities. Provides consultation and guidance to ensure technology or process owners have access to the required information and training for effective system or process operations. Supports the development, preparation, and utilization of reports to track operational performance across business functions, areas, or vendors. Tracks, maintains, and reports performance metrics (for example, data quality, customer metrics, financials). Supports senior team members in reviewing performance metrics and outcomes. Performs data analysis under the guidance of more senior team members to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements. Assists with research on topics related to technology and business initiatives. Supports the development, implementation, and the maintenance of data quality improvement and training programs. Identifies problems in technology and business solutions to support root cause analysis. Builds an understanding of trends and changes in healthcare technology and information systems. Supports technologies, data, and metrics in alignment with the organizations vision, goals and objectives. Supports initiatives in alignment with other National initiatives. Prepares source documents related to IT processes, tools, and best practices. Supports consultation with departments, IT managers, and vendors as it relates to security, compliance, infrastructure, network, and established application controls. Supports maintenance of business continuity and resiliency-procedures and infrastructure procedures. Participates under the guidance of more senior team members in cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications. Updates and maintains a knowledge repository of current technology and business processes for designated department or business area. Minimum Qualifications: Bachelors degree in Business Administration, CIS, Mathematics, or related field OR two (2) years experience in business operations, IT consulting, business analysis, or a related field. Additional Requirements:
Please note, this position is designated as flexible (aka hybrid), which means the selected candidate will be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The Systems Administrator IV, Laboratory Systems (SoftGenomics), within Care Delivery Applications Services, Laboratory and Integration Services, serves as the senior technical individual contributor responsible for the architecture, implementation, integration, optimization, and long-term success of enterprise laboratory applications supporting molecular diagnostics, cytogenetics, biochemistry, and precision medicine. The position provides technical leadership across laboratory information systems, enterprise interfaces, workflow integration, and application lifecycle management while partnering with laboratory leadership, clinicians, vendors, and enterprise IT teams to deliver secure, scalable, and highly available technology solutions that improve clinical operations, laboratory efficiency, regulatory compliance, and patient care. The role supports strategic laboratory initiatives and enterprise growth through standardized, integrated laboratory technology solutions including SoftGenomics and SCC laboratory systems, Epic Genomics integration, HL7 interface design and validation, application lifecycle management, and enterprise system administration along with focus on cytogenetics and molecular diagnostics, translating laboratory requirements into system solutions, partnering with clinical stakeholders, and applying CAP, CLIA, and laboratory regulatory standards. Job Summary: In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience in application support. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
09/01/2026
Full time
Please note, this position is designated as flexible (aka hybrid), which means the selected candidate will be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The Systems Administrator IV, Laboratory Systems (SoftGenomics), within Care Delivery Applications Services, Laboratory and Integration Services, serves as the senior technical individual contributor responsible for the architecture, implementation, integration, optimization, and long-term success of enterprise laboratory applications supporting molecular diagnostics, cytogenetics, biochemistry, and precision medicine. The position provides technical leadership across laboratory information systems, enterprise interfaces, workflow integration, and application lifecycle management while partnering with laboratory leadership, clinicians, vendors, and enterprise IT teams to deliver secure, scalable, and highly available technology solutions that improve clinical operations, laboratory efficiency, regulatory compliance, and patient care. The role supports strategic laboratory initiatives and enterprise growth through standardized, integrated laboratory technology solutions including SoftGenomics and SCC laboratory systems, Epic Genomics integration, HL7 interface design and validation, application lifecycle management, and enterprise system administration along with focus on cytogenetics and molecular diagnostics, translating laboratory requirements into system solutions, partnering with clinical stakeholders, and applying CAP, CLIA, and laboratory regulatory standards. Job Summary: In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience in application support. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role Miebach Consulting is seeking a Manager - Process & IT to lead the delivery of supply chain technology transformation projects while supporting the continued growth of our North American Process & IT practice. This role combines project leadership, client engagement, business development, and people leadership to help clients implement technology solutions that improve operational performance across their supply chains. The successful candidate will serve as a trusted advisor to clients, leading software selection and implementation projects involving Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and other supply chain technologies. This individual will collaborate with cross-functional teams, system integrators, and technology vendors to deliver successful client outcomes while mentoring junior consultants and contributing to the growth of Miebach's Process & IT practice. Key Responsibilities Project Leadership & Client Delivery Lead end-to-end delivery of supply chain IT transformation projects from discovery and assessment through implementation, go-live, and stabilization. Manage WMS, TMS, and other supply chain software selection, evaluation, and implementation engagements. Assess client business processes and IT landscapes to develop technology strategies, implementation roadmaps, and solution recommendations. Facilitate workshops, requirements gathering sessions, and solution design activities with client stakeholders. Serve as the primary point of contact for project stakeholders, providing executive-level communication, status reporting, and governance throughout project execution. Coordinate activities across client teams, software vendors, system integrators, and automation providers to ensure successful project delivery. Manage project scope, schedules, risks, budgets, and deliverables while maintaining Miebach's project management standards and delivery methodology. Ensure solutions align with client business objectives, technical requirements, and industry best practices. Client Relationship Management Develop and maintain trusted relationships with client stakeholders at all organizational levels. Provide strategic guidance throughout project execution and support clients in achieving their long-term supply chain technology objectives. Identify opportunities to expand client engagements and support long-term account growth. Business Development & Practice Growth Support business development efforts through proposal development, solution design, client presentations, and strategic pursuits. Contribute to the continued growth of Miebach's Process & IT consulting practice by developing methodologies, best practices, and service offerings. Collaborate with colleagues across Miebach's Supply Chain Strategy, Network Design, Automation, and Implementation practices to deliver integrated client solutions. People Leadership Mentor, coach, and develop consultants through project leadership, technical guidance, and regular performance feedback. Foster a collaborative, high-performing team environment focused on continuous learning and delivery excellence. Support recruiting, onboarding, and professional development initiatives within the Process & IT practice. Qualifications Bachelor's degree in Supply Chain Management, Information Systems, Industrial Engineering, Computer Science, or a related field. 8-10 years of experience delivering supply chain technology consulting or implementation projects. Experience with WMS, TMS, ERP, or other enterprise supply chain software platforms. Demonstrated success managing multiple client projects and cross-functional teams. Strong understanding of supply chain operations, business process design, and systems implementation methodologies. Excellent communication, facilitation, and stakeholder management skills. Ability to build trusted client relationships and effectively engage with executive leadership. Willingness to travel as required to support client engagements. Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PI5cfc9f58a5-
09/01/2026
Full time
About Miebach Miebach Consulting is one of the world's leading supply chain-focused consulting and engineering firms. For over 50 years, we have helped clients design, optimize, and implement end-to-end supply chain solutions across industries including consumer goods, food, pharma, retail, and high-tech. Our global expertise spans Supply Chain Transformation, Engineering & Operational Excellence, and Digitalization. We are proud to be recognized among SupplyChainBrain's Top 100 Supply Chain Partners, with many of Gartner's Top 25 Supply Chains relying on Miebach to support their strategic initiatives. About the role Miebach Consulting is seeking a Manager - Process & IT to lead the delivery of supply chain technology transformation projects while supporting the continued growth of our North American Process & IT practice. This role combines project leadership, client engagement, business development, and people leadership to help clients implement technology solutions that improve operational performance across their supply chains. The successful candidate will serve as a trusted advisor to clients, leading software selection and implementation projects involving Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and other supply chain technologies. This individual will collaborate with cross-functional teams, system integrators, and technology vendors to deliver successful client outcomes while mentoring junior consultants and contributing to the growth of Miebach's Process & IT practice. Key Responsibilities Project Leadership & Client Delivery Lead end-to-end delivery of supply chain IT transformation projects from discovery and assessment through implementation, go-live, and stabilization. Manage WMS, TMS, and other supply chain software selection, evaluation, and implementation engagements. Assess client business processes and IT landscapes to develop technology strategies, implementation roadmaps, and solution recommendations. Facilitate workshops, requirements gathering sessions, and solution design activities with client stakeholders. Serve as the primary point of contact for project stakeholders, providing executive-level communication, status reporting, and governance throughout project execution. Coordinate activities across client teams, software vendors, system integrators, and automation providers to ensure successful project delivery. Manage project scope, schedules, risks, budgets, and deliverables while maintaining Miebach's project management standards and delivery methodology. Ensure solutions align with client business objectives, technical requirements, and industry best practices. Client Relationship Management Develop and maintain trusted relationships with client stakeholders at all organizational levels. Provide strategic guidance throughout project execution and support clients in achieving their long-term supply chain technology objectives. Identify opportunities to expand client engagements and support long-term account growth. Business Development & Practice Growth Support business development efforts through proposal development, solution design, client presentations, and strategic pursuits. Contribute to the continued growth of Miebach's Process & IT consulting practice by developing methodologies, best practices, and service offerings. Collaborate with colleagues across Miebach's Supply Chain Strategy, Network Design, Automation, and Implementation practices to deliver integrated client solutions. People Leadership Mentor, coach, and develop consultants through project leadership, technical guidance, and regular performance feedback. Foster a collaborative, high-performing team environment focused on continuous learning and delivery excellence. Support recruiting, onboarding, and professional development initiatives within the Process & IT practice. Qualifications Bachelor's degree in Supply Chain Management, Information Systems, Industrial Engineering, Computer Science, or a related field. 8-10 years of experience delivering supply chain technology consulting or implementation projects. Experience with WMS, TMS, ERP, or other enterprise supply chain software platforms. Demonstrated success managing multiple client projects and cross-functional teams. Strong understanding of supply chain operations, business process design, and systems implementation methodologies. Excellent communication, facilitation, and stakeholder management skills. Ability to build trusted client relationships and effectively engage with executive leadership. Willingness to travel as required to support client engagements. Why Join Miebach? Flexible work hours & hybrid/remote options Competitive compensation + performance-based bonuses Comprehensive health benefits (medical, dental, vision) Career development programs & international training Flexible PTO, generous parental leave, and paid holidays 401(k) contributions & financial wellness programs PI5cfc9f58a5-