Join SRO Marketing , where we treat marketing like a great conversation-clear, engaging, and with excellent reception. We need a Sales Support Trainee in Burlingame to amplify our wireless campaign. The Entry Level Telecom Sales Advisor will grow our community network and ensure everyone gets a plan that connects them without the drama.
As an Entry Level Telecom Sales Advisor , you bring the sunshine to tech talks. In Burlingame, the Entry Level Telecom Sales Advisor guides local customers through wireless plans that grow with their lives; whether it's a teen's first phone, a remote worker's hotspot, or a grandparent's big-button device-all while keeping costs lower than their morning coffee.
Key Responsibilities of the Entry Level Telecom Sales Advisor
- Provide responsive support by addressing customer inquiries about affordable mobile services, prepaid data plans, and reliable wireless devices.
- Assist customers with enrollment processes for government supported connectivity programs, clarifying benefits and features of mobile technology solutions.
- Troubleshoot connectivity barriers by guiding customers through device activation, SIM setup, and account initialization to ensure seamless service.
- Recommend tailored communication packages by matching customer needs with the right balance of talk, text, and data options.
- Process account updates, service enrollments, and plan modifications with precision, maintaining CRM accuracy and compliance with program standards.
- Collaborate with the Sales Support Trainees to analyze customer feedback, refine outreach strategies, and strengthen community presence in assigned territories.