Software Engineer III- Software Engineer, Business Process and Operations Management Platforms

hackajob is collaborating with Comcast to connect them with exceptional tech professionals for this role.

• Job Description Summary Business Information Technology (BIT) is a specialized group within Comcast Technology focused on serving business customers ranging from small businesses to large enterprises and federal government clients. BIT is seeking a Software Engineer III to design, develop, and enhance our internally built, multi-tenant Business Process and Operations Management Platform. This platform enables agents to efficiently manage fulfillment orders, collaborate across teams, and ensure seamless communication and tracking throughout the request lifecycle.
  
  In this role, you will lead the end-to-end development process from intake and design to implementation and testing partnering with offshore engineers and serving as the primary development point of contact for the platform. You will work closely with product stakeholders, architecture teams, and QA to deliver high-quality, scalable solutions.

• This Engineer can be based with the team in either Mt Laurel, NJ; Reston, VA; or Philadelphia, PA.
  

  This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future
  

  Core Responsibilities:

  • Own development for our internally developed multi-tenant biz ops platform; potentially transition to adjacent platforms within the team per business needs

  • Participate in intake and architecture discussions to translate requirements into scalable designs, leveraging BPM concepts and platform patterns.

  • Design and develop modern web applications and microservices using Angular (UI), Java/Spring Boot (services), and database technologies.

  • Coordinate with offshore teams to drive delivery: clarify requirements, break down work, review code/designs, and ensure quality at each stage.

  • Integrate with internal/external systems via web services/microservices, ETLs, and data pipelines; work with the Kotja database where applicable.

  • Leverage BPM tooling (e.g., Flowable, Oracle BPM, or equivalent) to model and implement business processes within the platform.

  • Author and facilitate test design: build unit/integration tests, define test cases, and collaborate with QA to validate functionality against specs.

  • Serve as the primary dev contact for Bedrock (production support team exists; you ll triage and drive fixes/changes on the development side).

  • Document technical decisions: designs, APIs, data models, process flows, test results, and operational runbooks.

  • Apply AI-assisted development practices (team uses Copilot) to accelerate coding, testing, and documentation while maintaining high code quality.

  • Mentor junior engineers and contribute to engineering best practices, code reviews, and continuous improvement efforts.

  • Monitor and evaluate competing products/approaches, proposing improvements to the platform s design, reliability, and developer experience.

  • Work typical business hours with occasional coordination across time zones for offshore collaboration.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Other duties and responsibilities as assigned.

  Qualifications:

  • 5 7+ years of professional software engineering experience with modern web and service development.

  • Proficiency in programming languages: Java, C++, Python.

  • Hands on experience using Front-end technologies: Angular/React/Vue, JavaScript, HTML, CSS, jQuery.

  • Integration frameworks: Spring Framework, Spring Integration, Apache Camel

  • Solid database fundamentals: MSSQL, MySQL, Oracle, and NoSQL databases like MongoDB.

  • Unit testing frameworks: JUnit, TestNG.

  • Demonstrated experience with Service-oriented architecture (SOA), RESTful APIs, and microservices

  • Messaging platforms: RabbitMQ, Kafka.

  • CI/CD tools: GoCD, Jenkins, Concourse.

  • Understanding of Business process management concepts and tools: JBPM, Activiti, Flowable.

  • Experience coordinating with offshore teams (requirements clarity, delivery oversight, code/design reviews).

  • Strong testing mindset: unit/integration testing, test case design, and collaboration with QA.

  • Excellent communication skills; comfortable being the primary dev contact for a platform/team.

  
  Preferred:

  • Cloud platforms: Pivotal Cloud Foundry, AWS, Azure.

  • Secure coding practices, Full-stack development experience.

  • Data analysis and reporting using R, Python.

  • Familiarity with AI/ML concepts and use of Copilot or similar AI tools in development workflows.

  • Experience in telecom or cable industry