Sr. Software Quality Assurance Analyst (61925)

About us

Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.

One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.

How we reward you

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%

Healthcare plans to support your needs

Virtual doctor visits

Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program

15% Associate Discount

Dave Ramsey's SmartDollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

Company paid YMCA Family Membership

What You'll do

The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact.

• Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles
• Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation
• Analyze defects for trends and opportunities to improve test cycles
• Identify areas of opportunity for automation within the process
• Drive execution of automated scripts at all levels of the QA process
• Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects
• Participate in deployment and post-production validation
• Collaborate with internal and external teams to clarify requirements and acceptance criteria
• Lead continuous improvement of testing processes, methodologies, and technologies
• Mentor junior members of the QA team, providing training and guidance
• Coordinate with external development and testing teams
• Partner with end users for execution of User Acceptance Testing
• Management of the Rural King application QA/Dev environments inclusive of code version and data
• Provide end user guidance and support for application software
• Create functional documents such as training instructions for end users
• Provide functional & technical assistance to internal customers
• Assist with training end users on software systems
• Provide technical assistance when applications are being designed, developed and tested
• Participate in all phases of SDLC
• Analyze and review enhancements for compatibility and insure they adhere to operating guidelines
• Prepare and present status reports to internal customers
• Collaborate with internal teams to create test cases, identify, document & resolve issues
• Provide on-call support as directed by the manager
• May be required to cross train and perform other duties
• Use general office equipment.
• Frequently operate keyboard to enter in information
• Sit/stand/walk for long periods of time.
• Verbally communicate effectively with others (in-person and via electronic devices).

Supervisory Responsibilities

None

Essential Qualities for Success

• Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience
• 3 years' experience with ERP, WMS, MDM
• Experience with Oracle XStore a plus
• Excellent communication (Written & Verbal) and interpersonal skills
• Problem solving
• Attention to detail
• Proactive attitude
• Willingness to learn
• Ability to participate in our online applicant and new hire onboarding process remotely
• Ability to complete computer-based training

Physical Requirements

• Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.

We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit