Job Description
Job Title: SAP VIM Consultant (OpenText)
Experience Level: Senior (5+ years)
Location: Local candidates preferred
Engagement Type: Contract / W2 / C2C (as applicable)
Job Summary
We are seeking a Senior SAP VIM Consultant with strong hands-on experience in SAP VIM configuration and implementation. The role involves production support, enhancements, and continuous improvement of invoice processing solutions within an AMS support model.
The ideal candidate has deep expertise in SAP VIM, OpenText integration, incident and change management, and can work effectively with onshore and offshore teams while meeting SLA commitments.
Required Experience & Qualifications
Minimum 5+ years of recent hands-on experience in SAP VIM implementation and support
Strong expertise in SAP VIM configuration and customization
Experience supporting production issues and enhancements
Familiarity with AMS delivery models and ServiceNow ticketing
Strong communication skills and ability to work with global teams
Local candidates preferred
Key Responsibilities
Incident & Problem Management
Monitor, analyze, and resolve SAP VIM incidents and problems within defined SLAs
Troubleshoot complex issues related to invoice processing, workflows, and OpenText integration
Change & Enhancement Management
Gather business requirements and design SAP VIM enhancements
Implement change requests related to invoice automation, validation rules, and business workflows
System Configuration & Customization
Configure SAP VIM components including DP document types, business rules, workflows, and exception handling
Perform enhancements using ABAP, BAPIs, and OpenText customizations as required
Integration & Interface Support
Support integrations between SAP VIM, OpenText, and SAP ECC / S/4HANA modules (MM, FI, AP)
Handle EDI/XML-based invoice processing and third-party vendor integrations
Performance Optimization & Monitoring
Analyze system performance and optimize invoice processing efficiency
Identify and resolve workflow and document processing bottlenecks
Stakeholder Collaboration & Communication
Work closely with business users, functional consultants, and offshore teams
Provide user training, knowledge transfer, and technical documentation
Governance & Compliance
Ensure compliance with security policies, SOX controls, and audit requirements
Support system upgrades, patching, and OpenText/VIM version updates
Testing & Validation
Perform unit testing, SIT, and support UAT activities
Validate invoice automation scenarios including duplicate checks and approval workflows
Operational Support
Work on Incidents, Service Requests, and Problem tickets raised via ServiceNow
Resolve tickets within SLAs and respond promptly to stakeholder queries
Coordinate closely with offshore teams to ensure smooth delivery and continuity
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.