Job ID: 788378
Position: Lead Business Analyst
Department: VDOT
Location: 1401 E Broad St Richmond, VA 23219
Duration: 6 Months
The Lead Business Analyst is a strategic and people-focused role responsible for elevating the quality, consistency, and impact of the Business Analyst team. This position blends mentorship, analytical leadership, and cross-functional collaboration to ensure high-quality requirements, streamlined processes, and effective communication between business and technical stakeholders.
You will guide a talented team of 8-10 Business Analysts, shape BA standards and best practices, and help deliver enterprise-wide solutions that support organizational goals and improve operational efficiency.
Key Responsibilities
1. Business Analysis Standards and Requirements
- Establish, promote, and maintain consistent BA practices, templates, and documentation standards.
- Ensure high-quality business requirement artifacts (BRDs, RTMs, user stories, acceptance criteria, process flows, data requirements).
- Oversee requirement validation to ensure both business and technical needs are fully addressed.
- Review and provide constructive feedback on BA deliverables to reduce rework and strengthen solution quality.
- Ensure timely and complete delivery of BA artifacts to support project timelines and milestones.
- Promote testing approaches that address functional, non-functional, and data requirements.
2. Collaboration, Facilitation and Stakeholder Alignment
- Foster strong collaboration across business units, IT teams, vendors, and stakeholders.
- Act as a liaison between business and technical teams to ensure clarity, alignment, and shared understanding of business needs.
- Facilitate workshops, requirement sessions, and cross-team discussions to drive decision-making.
- Support change management efforts through consistent and proactive stakeholder communication.
- Work with product owners, project managers, and leadership to prioritize requirements, mitigate risks, and maintain project momentum.
3. Communication and Presentation
- Demonstrate exceptional written and verbal communication skills.
- Translate complex business needs into clear, concise, and actionable requirements and documentation.
- Tailor communication for executives, technical teams, and end users to ensure shared understanding.
- Present findings, recommendations, and project updates to senior leadership with clarity and confidence.
- Produce high-quality documentation that is accurate, structured, and easy to understand.
4. Team Leadership, Coaching and Continuous Improvement
- Mentor, guide, and support Business Analysts, promoting skill development, confidence, and analytical excellence.
- Identify improvement opportunities through process analysis, team feedback, and project outcomes.
- Recommend and help implement improvements to BA practices to increase efficiency and consistency.
- Ensure alignment with leadership and team members before introducing new methodologies or practice changes.
- Remove roadblocks, provide direction, and proactively address risks that impact BA effectiveness.
- Lead by example, demonstrating accountability, professionalism, transparency, and a commitment to quality.
Qualifications
Required
- Bachelor's degree in business, Information Technology, or a related field
- 7 years of experience as a Business Analyst, including 3 years mentoring or leading analysts
- Outstanding written and verbal communication skills
- Strong understanding of requirement elicitation, documentation, and process modeling
- Proven experience with Agile methodologies (Scrum and/or Kanban)
- Excellent facilitation and stakeholder engagement skills
- Experience working with enterprise-level applications or multi-module systems
- Proficiency with BA and ALM tools such as Jira, Azure DevOps, or similar
Preferred
- Experience guiding BA practice standards or supporting BA Centers of Excellence
- Experience with data governance, data integration, or data quality initiatives
- Familiarity with testing methodologies and ALM or automated testing tools
- Strong analytical and problem-solving skills, including the ability to use data to drive insights
Skills and Competencies
- Leadership and mentoring abilities
- Exceptional communication and presentation skills
- Strong analytical and process improvement mindset
- Excellent stakeholder engagement and facilitation capabilities
- High attention to detail and commitment to quality
- Ability to manage multiple priorities and support projects concurrently
- Proficiency with Microsoft Office Suite and process modeling tools