42 jobs found

About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: FISCAM SME - Kettering, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary: 135,000 - 160,000 Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. ESSENTIAL DUTIES & RESPONSIBILITIES QUALIFICATIONS: EXPERIENCE, EDUCATION AND CERTIFICATION • Applying subject expertise in evaluating business operations and processes. • Identifying areas where technical solutions would improve business performance. • Consulting across business operations, providing mentorship, and contributing specialized knowledge. • Recommending technical solutions and determining software development requirements. • Providing subject expertise and guidance to IT developers during the software development life cycle. • Overseeing the development, testing, and implementation of technical solutions. • Determining whether technical solutions meet defined requirements. • Verifying technical reference information, including user guides, training manuals, and system requirements. • Ensuring accurate representation of expertise prior to the distribution of technical solutions to end-users. • Documenting processes and disseminating information to all relevant stakeholders. Required (Minimum Necessary) Qualifications Required (Minimum Necessary) Qualifications • 15+ years of experience in FIAR/FISCAM practices, policy, and analysis • Bachelor's degree or seven years equivalent experience. Must possess or be able to pass a National Agency Check with Inquiries background investigation; requires US citizenship. Knowledge, Skills, Abilities, and Other Characteristics • Experience with MRO IT system(s) and or technology(ies) to the specific MRO software, hardware, network and Cybersecurity design. • Knowledge and experience advising about laws, regulations and policies that impact the MRO program. • Strong understanding of business analysis techniques and processes. • Proven experience in engineering and software architecture design. • Proven work experience as a DevOps Engineer or FIAR/FISCAM analyst. • Sound knowledge of various operating systems and databases. • Ability to identify, analyze, and translate complex information; make appropriate judgements and evaluate options. Supervisory Responsibilities No supervisory responsibilities DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, organizing and maintaining office supplies/equipment or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Employees must always maintain a constant state of mental alertness. Work Environment Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Position: Service Desk Analyst (Ref: 18275) Location: Harrisburg, PA USA, 17110 Salary: $19.70/hr. Duration: 1 Years 2 Months 15 Days - Contract Openings: 2 Deadline: 04/20/2026 Description: Local Candidates Only Telework We are seeking a Service Desk Analyst who will provide IT phone and email support. Key Responsibilities: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Ensure quality standards and SLAs are followed. Serves as a contact for level 1 support for users having problems using computer software, hardware, and operating systems, and escalates as necessary. Coordinates with co-workers to research problems and find solutions. Coordinates with user to participate in diagnostic procedures or by listening to and following instructions. Track every call or email in the IT ticketing system, currently ServiceNow. Monitor call center software for incoming calls and answer promptly. Suggest update to the user-training manuals, KBs, and procedures. 1 to 3 years of help desk experience Experience at a similar service desk environment Experience with ServiceNow or similar ticketing system Required / Desired Skills Tier 1 Help Desk Experience Required - 3 Years Able to work in a team environment. Required - 3 Years Experience with ServiceNow or similar ticketing system. Required - 3 Years

About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: Software Engineer Journeyman Location: Dayton, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: 95,000 - 132,000 Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Comfortable working with a distributed remote team and collaborating primarily online. Conduct code reviews and suggest necessary improvements in existing processes and applications. Report on status of systems and projects on a regular and timely basis. Resolve difficult design and build issues and troubleshoot bugs, working closely with the test team and requirements managers to ensure successful implementations. Reviews processes and procedures for software quality and data accuracy. Develop, maintain, and support a complex code base for our DoD customer efforts. Design, implement, and maintain software solutions leveraging MIP optimization models, AI, and ML techniques Develop and optimize mathematical models for scheduling, routing, allocation, forecasting, or decision-making problems Build and deploy ML models (supervised, unsupervised, and/or reinforcement learning) for real-world applications Integrate optimization and ML models into production systems and APIs Collaborate with product managers, analysts, domain experts, and other developers to translate requirements into technical solutions Improve model performance, scalability, and robustness through experimentation and tuning Write clean, well-documented, and testable code following best engineering practices Monitor, evaluate, and maintain models in production environments Stay current with emerging tools, frameworks, and research in optimization, AI, and ML Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's or Master's degree in computer science, Engineering, Operations Research, Mathematics, or a related field Strong proficiency in Python, Java, or C++ Level of Experience Requirements: 4-7 years Software Development / Engineering experience. Must have or be able to obtain CompTIA Security+ certification within the first 60 days of employment Must have or be able to obtain a National Agency Check with Inquiries and/or National Security Clearance; requires US Citizenship Knowledge, Skills, Abilities, and Other Characteristics Experience with Software Development Life Cycle (SDLC) Hands-on experience with Mixed Integer Programming (MIP) and optimization solvers (e.g., Gurobi, CPLEX, OR-Tools) Familiar with secure coding standards and processes, including OWASP, code scans, and other processes. Solid understanding of machine learning algorithms and model evaluation techniques Experience in developing and maintaining applications built on Java, Oracle, and/or other related platforms. Experience in container-based computing technologies, including Docker or Kubernetes, and the management of containers in various environments. Experience deploying ML and optimization models in cloud environments (AWS, Azure, GCP) Experience in writing and maintaining complex SQL queries, data structures, and other database-related functions. Preferred • N/A Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

BI Analyst Location: Elkhart, IN (Hybrid) Salary: $80,000 - $100,000, depending on experience About the Role We're partnering with a growing organization in Elkhart, IN to hire a BI Analyst who will help transform operational, transactional, and EDI data into actionable business insights. This role blends analytics, reporting, and data integration, supporting teams by delivering reliable dashboards while ensuring data flows accurately from source systems into reporting environments. The BI Analyst will work closely with business, IT, and external partners to manage manage ETL processes and develop Power BI solutions that enable data-driven decision-making across the organization. What We're Looking For Must-Have Skills 3-5+ years of experience in a BI Analyst, Data Analyst, or similar role Strong hands-on experience with Power BI Desktop and Power BI Service Working knowledge of DAX and Power Query (M) Proven experience supporting or developing ETL/ELT processes Ability to analyze, validate, and reconcile data from multiple source systems Strong analytical skills with excellent attention to detail Ability to translate business needs into clear reporting and analytics solutions Strong communication skills with both technical and non-technical stakeholders Bachelor's degree in a related field or equivalent experience Nice-to-Have Experience with SQL Server and writing T-SQL queries Exposure to Azure data services (Azure SQL, Data Factory, Synapse) Familiarity with EDI mapping tools or integration platforms Experience supporting data quality, reconciliation, and exception handling Experience working with Oracle Fusion applications (ERP, SCM, or Financials) Background in manufacturing, logistics, supply chain, or distribution environments Power BI or Microsoft data-related certifications Key Responsibilities Business Intelligence & Reporting Design, build, and maintain Power BI dashboards and reports Translate complex operational, ERP, and EDI data into actionable insights Ensure reporting accuracy, consistency, and usability ETL & Data Preparation Develop and maintain ETL/ELT pipelines that feed BI datasets Perform data validation, reconciliation, and quality checks Optimize data refresh performance and reliability Collaboration & Support Work with business stakeholders to gather requirements and prioritize analytics needs Provide documentation and user support for reporting solutions Serve as a trusted analytics partner for operational and leadership teams Continuous Improvement Identify opportunities to automate reporting and data integration processes Contribute to BI standards, governance, and best practices Stay current on Power BI and analytics industry trends Click here to apply online

Eisenhower Health is seeking an experienced Senior Application Analyst A Beaker Certification Is Required. Job Objective: Supports the core functions of EMC clinical applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned clinical systems under the guidance of the Information Systems Management team. This position will have a thorough understanding of assigned applications, ancillary systems, and health system operations. This position will address issues and design decisions of moderate to high complexity and deliver clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. This position also manages software upgrades and maintenance as well as serves as Project Manager for major Information Systems projects. Coordinates application support with other information technology teams including System Admininistrators, DBA, Networking, Reporting, and the Help Desk. Implement changes using documented procedures that are compliant with department's policies and procedures. Provide solutions to work orders, trouble tickets and projects for assigned departments Qualifications: Education: Required: Relevant degree or experience in lieu of degree Preferred: Bachelor's Degree Licensure/Certification: Certification(s) required for those positions supporting an Epic application Experience: Required: Two (2) years of Application/Epic Analyst experience Eisenhower is proud to offer: A generous benefits package and matched retirement plan Health and wellness programs Flexible PTO Tuition Reimbursement Relocation Assistance

Cloud Security Architect Futrend Technology is seeking an Cloud Security Architect to join our security compliance team. In this role, you will work closely with the customer's Information Systems Security Officer (ISSO) and play a critical part in safeguarding its IT infrastructure. The role focuses on implementing security controls, ensuring compliance with federal cybersecurity framework and support secure cloud adoption across multiple platforms. The analyst works closely with end point owners, infrastructure and network security teams, and with enterprise security teams to meet HHS mandates. You will be part of a broader IT program that provides end-to-end support-including help desk, systems, network, incident response and security services-ensuring the availability, integrity, and confidentiality of mission-critical systems. This position is based in Bethesda, MD and requires onsite presence 3 to 5 days/week. Responsibilities Implement security controls, and ensure compliant cloud environments on AWS, GCP, or Azure adhering to FISMA, NIH policy, and federal security requirements Recommend, design and support Cloud security services and control implementation including Identity Access, Privileged access, Vulnerability management, Configuration compliance, encryption, and centralized security log management Monitor cloud environments for security events, anomalies, and configuration drift using SIEM (e.g., Splunk), conduct vulnerabilities assessments, track remediation and maintain dashboards with measurable metrics to report overall security posture Integrate and optimize enterprise security solutions such as Splunk, Tenable and other data sources to enhance continuous monitoring, event correlation, and compliance visibility across hybrid environment Investigate and respond to security incidents and alerts, perform root-cause analysis and proper remediation actions and reporting per NIH's established incident response plan Conduct threat modeling and security assessments of cloud deployments to identify and mitigate vulnerabilities, develop security requirements and provide guidance for applications migrating from on-prem implementations to the cloud environment Enhance and automate security and compliance checks using a combination of available tools and scripting; evaluate emerging platforms (like AI-based capabilities) to improve coverage, visibility, and operational efficiency Provide security guidance, best practices, and compliance support to developers, operations teams, system owners and other stakeholders, promoting security awareness Required Qualifications Proven experience securing cloud environments (AWS, GCP or AZURE), preferably within FISMA compliance frameworks Strong working knowledge of AWS, GCP or Azure cloud security, including logging, tagging strategies, ephemeral resource tracking, and cross-platform operations In-depth knowledge and demonstrated experience of applying federal compliance frameworks including FISMA, NIST 800-53, FedRAMP, RMF, Federal policy and supporting system authorization processes (ATO, POA&M) and policies to information systems Bachelor's degree in computer science, Cybersecurity, Information Technology, or a related field (or equivalent practical experience in Cloud security) 5+ years of experience in information security, with at least 3 years focused on cloud security Strong written and verbal communication skills, with the ability to produce clear security documentation and effectively communicate technical concepts to technical and non-technical stakeholders Preferred Qualifications Hands-on work experience with automation, security event correlation, asset inventory tracking and SEIM management (preferably in SPLUNK), utilizing scripting or programming such as PowerShell, Bash, Python or equivalent and use of APIs Experience working in regulated federal environments with complex governance and compliance requirements; collaborating and guiding multi-disciplinary teams managing servers, workstations, network appliances, security appliances Certifications: CISSP (or ability to obtain within 6 months) Desired Qualifications AWS/GCP/Azure Certified - Specialty certifications Advanced Linux and Windows administration experience Experience with container security (like Docker & Kubernetes) Compensation details: 00 PIbc6e3decf5-

Role: ServiceDesk/Desktop Support Engineer Location: Wilsonville, OR South San Francisco, CA (Onsite) Duration: 12+ Months extendable JD and Qualifications below: Service Desk Troubleshoot Mac and Windows hardware, operating systems and software, and mobile devices Ensure that all issues and requests are documented accurately in the IT ticketing system Monitor and triage incoming tickets in the IT Helpdesk Ticket Queue Provide timely response to all issues, update internal customers on status, solicit additional information, if needed, and troubleshoot issues or fulfill requests Monitor inbound support channels, (ticket queues, Slack support channels, etc) and provide timely IT customer support Research technical solutions in department-specific applications Follow up with end users, provide feedback, and see issues and requests through to resolution Support multiple Twist locations and must be versed in providing remote support Participate in a rotation to provide after-hours/weekend on-call coverage Adhere to service-level agreement Assist with Major Incidents as required, including sending employee communications Participate in projects Assist with the procurement and lifecycle management of physical assets and software licenses Document procedures and develop end-user instructions Responsible for the overall management and administration of all client assets including desktops, laptops, printers and mobile devices. Site Support (For In-Office Staff) Support of Conference Rooms and collaboration technology (video conferencing, audio conferencing, electronic whiteboards Support for laboratory, Shipping and other on-premise hardware Support for network hardware and local printers Must be able to lift and carry 25 lbs Software and Application Support Google Suite MS Office Other workstation applications Collaboration Tools Identity and Access Management Provision, modify and revoke account access and licenses as required Seek and document approvals as necessary Assist with gathering evidence for auditors in support of compliance efforts Conduct internal checks to ensure compliance with standards and process On/Off-Boarding Process new hire requests, image and deploy laptops to new hires, and conduct the IT Onboarding presentation. Process off-boarding requests including revoking access, asset recovery, and machin e reimaging in a timely manner and in accordance with our compliance and service levels Qualifications 5-9 years of hands on IT Helpdesk & Desktop experience required Be able to communicate effectively in both verbal and written communications Must be confident in your technical abilities and be able to communicate effectively with a non-technical end user community High energy and ability to work independently in a very fast growth environment Comfortable wearing Personal Protective Equipment when required to support systems located in labs Extensive knowledge and hands-on experience with Microsoft and Apple operating systems, desktop/laptop deployment and imaging solutions, G-Suite and MS Office Ability to effectively and efficiently troubleshoot hardware and software issues Solid understanding of networking, and its use in a typical corporate environment (e.g. TCP/IP, DNS, DHCP, VPN) Excellent customer service skills Experience supporting mobile devices in a corporate setting Previous experience with a mid-sized (2000) person international company Self-sufficient, self-managed, self-motivated, must be effective working independently Ability to work within a team of technicians and support analysts Familiarity with IT Service Management and ITIL concepts and processes Must have good people skills, working directly with end users both in person and on the phone and zoom HDI Support Center Analyst or Desktop Support Technician certifications a plus ITIL Foundations Certificate a plus

Precision Resources, a division of the Trimarc Group Inc., is currently searching for an experienced Desktop Support Analyst for an ONSITE contract position with one of our clients in Dothan, AL. Position Summary The qualified individual will be responsible for upgrading Windows 10 to Windows 11 across the organization. This position involves assessing current systems, performing upgrades, troubleshooting any issues, and ensuring a smooth transition for all users. When available, additional assistance is needed to provide daily technical support to all users' endpoint systems - desktops, laptops, phones, smart phones, tablets, printers - software and hardware. This is a customer-facing position so this person will need to have excellent customer service skills, professionalism and a positive attitude. Responsibilities and Qualifications Proven hands-on experience with Windows 10 to Windows 11 upgrades and migrations. 3+ years' enterprise level experience in a Helpdesk/Desktop Support Windows environment, including the ability to diagnose and resolve technical hardware and software issues. Ability to work with existing staff with the installation, configuration and ongoing support of desktop computers, peripheral equipment and software. Experience in general IT domains such as network, server, storage, MS Active Directory, etc. Knowledge of Microsoft Office Suite and related software. Experience providing technical assistance in person, via phone, electronically. Proven experience with IT ticketing system (ServiceNow, Ivanti, Kaseya) to document, prioritize, and track requests. Prepare and maintain reports on IT inventory. Ability to work ONSITE Mon-Fri 8:00-5:00 with potential overtime. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Must be a US Citizen or have a valid US Green Card Candidates requiring sponsorship will not be considered. To apply directly: To view all of the opportunities with Precision Resources, please visit: Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.

Job ID: 800093 Position: DOAS Helpdesk System Analyst Client: DOAS Location: 200 Piedmont Ave SE, Suite 1804 West Tower, Atlanta, GA 30334 Duration: 12 Months(Possibility of extension) On Site Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dynamic environment. You will work with a variety of tools and systems, including Active Directory, Microsoft Teams IP phone systems, and Exchange Admin, while having opportunities to expand your expertise in OKTA, Crowdstrike, AWS, and SharePoint. Your responsibilities will include both in-person support at our office and remote support for users working from home. Job Responsibilities: Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP. Assist users with password resets, PST file management, and Exchange Admin tasks. Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams). Use ticket tracking systems to document, prioritize, and track user issues effectively. Troubleshoot advanced issues using tools like PowerShell for scripting and problem resolution. Support security and authentication tools such as OKTA and Crowdstrike. Maintain knowledge of AWS and SharePoint systems to assist users as needed. Deliver exceptional customer service to end-users via phone, email, and face-to-face interactions. Collaborate with IT teams to ensure smooth operation of company-wide systems. Preferred Qualifications: 3 years of experience in a technical support or help desk role. Strong understanding of Windows 11, Active Directory, and Microsoft O365. Experience troubleshooting network connectivity, VPNs, and IP phone systems. Familiarity with security tools (OKTA, Crowdstrike) and cloud environments (AWS). Proficiency with ticket tracking systems and remote support tools. Certifications such as CompTIA A , Microsoft Certified: Modern Desktop Administrator Associate, or similar are highly desirable. Excellent communication and interpersonal skills to interact with users of varying technical expertise. Strong organizational skills and attention to detail in documenting issues and resolutions. Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work.

Career Gap? Outdated Tech stack? No Interviews? Let's Get you Hired with a Process Many job seekers assume their skills have expired simply because they've been out of the workforce or recently laid off. But the truth is, your foundation is still valuable - it just needs sharpening. Despite layoffs and market shifts, the tech industry still needs skilled developers. The challenge is proving you're ready to contribute. Rejections can be discouraging, but they don't reflect your true potential - they reflect your preparation. Re entering the tech industry can feel overwhelming, especially after a layoff or career gap. But you don't have to do it alone. SynergisticIT gives you a fast, structured path back into the field. If you've been unemployed for 3-6+ months-or longer-you've probably seen how quickly the market can change. A career gap or an outdated tech stack can reduce callbacks, even when you have talent. Recruiters may assume your skills are outdated or your confidence is lower. But gaps don't define ability. They simply require a strategy: refresh your stack, rebuild proof of work, and re-enter with structure. Since 2010 , SynergisticIT has helped candidates return to the workforce and land full-time jobs at major employers-companies like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Citi, JPMC, Walmart Labs, Deloitte , and more-often with offers between $90,000 and $154,000 depending on role and expertise. Why gaps hurt-and how to neutralize them Employers worry about currency: are your tools current? Can you still perform? The solution is demonstrating recent, relevant work: projects, certifications, and interview readiness. JOPP helps you rebuild that proof and confidence systematically. Current role demand (expressed with variety) SynergisticIT commonly supports hiring pipelines for roles such as junior software programmer , Java full stack engineer , Python/Java developer , DevOps/cloud engineer , plus data-track roles like data analyst , BI analyst , data engineer , data scientist , and ML/AI engineer . The focus areas remain: Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / ML/AI . Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates SynergisticIT What Recruiters Look for in Junior Developers SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs - SynergisticIT Why programs don't fix gaps Many candidates with gaps try "one more course," but that rarely changes outcomes. Ideal candidates for gap-to-offer support Professionals returning after layoffs or personal reasons Candidates with limited recent experience but strong potential Recent grads who never launched properly International candidates on F1/OPT with timeline pressure SynergisticIT provides guidance around STEM extension and process support for H-1B/Green Card filing once employed (as applicable through employers). Want to see credibility and event participation? If you want to explore here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us: A gap isn't the end of your career. It's a chapter-and you can write the next one strategically. Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume. Resolve hardware, software and network problems Provide hardware / software technical support Providing software and hardware support to end users Provide technical hardware, software and network support to end users Assist in troubleshooting software application issues Provide technical support for both hardware and software issues users Perform software and hardware demos Maintaining inventory of hardware/software in the computer Troubleshoot all support issues for the company (hardware/software/network) Develop applications software and systems Inquire regarding computer software or hardware operations to resolve problems Supporting maintenance of system software and hardware components Determine computer problems and to coordinate hardware and/or software solutions Configure and upgrade computer hardware / software Plan software releases in accordance with other software applications Provide system level support to all personnel for all company computer software Provide user orientation on hardware, software and network operations Perform first-line troubleshooting on various hardware and software Provide user PC hardware/software phone support Provide computer support services both for hardware and software through company help desk system

Immediate need for a talented Business Analyst . This is a 03+months contract opportunity with long-term potential and is located in Philadelphia, PA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-11463 Pay Range: $38/hr - $42/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Develop policy enforcement requirements based on medical and claim payment policy criteria. Types of enforcement include but are not limited to claim system, prior authorization, desk level procedures, and post-payment review. Collaborate with internal business colleagues within the department to gain an understanding of policy criteria, and medical coding rules, to assess systems capabilities. Collaborate with other departments and external vendors to ensure the accurate implementation of policies according to business requirements. Identify policies that require manual review of policy criteria when systematic enforcement is not an option or not recommended. Provide timely documented feedback on issues identified at the system level and execute escalation procedures, including corrective action plans, as applicable. Provide quality assurance through development and review of claims data utilization reports to ensure assigned policies are enforced according to business requirements. Provide review and resolution of claims incidents resulting from policy set-up issues. Follow-through until all impacted claims are identified and adjusted and provide proper reporting. Perform root cause analysis to determine source of policy set-up issues. Perform User Acceptance Testing in collaboration with external vendor. Provides input to regulatory and other oversight teams regarding adherence to compliance requirements (e.g. CMS, BlueCard processing rules, Product Rules, denial messaging, member/provider liability). Interact with all levels of associates and management within the Company and with outside contractors, consultants and other organizations. Performs additional related duties as assigned. Key Requirements and Technology Experience: Bachelor's degree in relevant discipline or equivalent work experience. Current coding certification (CCS, CPC, RHIA, RHIT) desirable but not required Minimum of five years related Claims, Operations or Business Requirement Development experience. Must be able to work independently, prioritize workload, meet deadlines, and to assess the criticality of issues. Effective time management, shown through the ability to prioritize deliverables and communicate realistic timeframes for resolution. Strong problem-solving skills, with a key attention to detail. Solid written and verbal communication skills. Proven competency with various business tools, such as Microsoft Excel, Word, PowerPoint, SharePoint, and Teams. Working knowledge of the organization, business processes, and claims end to end process. Our client is a leading Health Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here .

About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: Functional Analyst - ELMS SME Location - Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Analyze, decompose, and define functional requirements based on AF and DoD Supply Chain and Logistics business processes. Responsible for providing Product Owner(s) and product team members with analysis, surveys, and data gathering. Responsible for providing Product Owner(s) and product team members with corporate knowledge of processes and responsibilities of a USAF Equipment Specialist and Item Manager. Responsible for collaborating with other SMEs for data gathering, requirements review and prioritization, business process, and User Acceptance Testing. Responsible for attending and participating in daily team meetings, execute assigned workload, and work within project management tools i.e. JIRA, Confluence, etc. Consults/prepare briefings as required. Required (Minimum Necessary) Qualifications Education Requirements: Must have a bachelor's degree or 5-10 years' equivalent experience • Level of Experience Requirements: Ten (10) years of USAF Supply Chain and Logistics knowledge. Hold or have the ability to acquire a government security clearance; requires U.S. citizenship. Must have a bachelor's degree or 5-10 years equivalent experience Knowledge, Skills, Abilities, and Other Characteristics Knowledge of applicable DoD logistics IT systems. Knowledge of applicable USAF logistics business processes. Knowledge of applicable DoD and USAF supply policies. Knowledge of requirements management processes and help desk support Ability to identify, analyze, and translate complex information; make appropriate judgements and evaluate options Strong collaboration skills. Ability to develop, prioritize and accomplish goals. Preferred Familiarity with the Air Force environment Familiarity with the Enterprise Logistics Management System and associated modules Supervisory Responsibilities • This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting & telework environment with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position Test Analyst Journeyman Location - Beavercreek, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $100,000-125,000 Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Plan, execute and manage complex integration-level system tests with multiple dependencies. Develop and execute test plans for AI/ML features, including model inference, data processing workflows, and integration with application logic Provide continuous risk assessment and timely escalation of software quality concerns, be an advocate for process improvements, as well as an individual contributor. Work closely with product owners and developers to meet QA commitments and align delivery priorities with business objectives. Validate training data quality, data transformations, and feature engineering steps to ensure model integrity Participate in, building, and maintaining data-driven test automation tools and frameworks using clean coding practices and functional programming methodologies. Perform debugging and root cause analysis of product issues or defects. Establish tight collaboration and feedback loops between various teams to improve the release process and maximize resource utilization in a fast-paced environment. Analyze user stories and use cases/requirements for validity and feasibility. Collaborate closely with other team members and departments. Execute all levels of testing (System, Integration and Regression). Design and develop automation scripts when needed. Detect and track software defects and inconsistencies. Apply quality engineering principles throughout the Agile product lifestyles. Provide support and documentation. Collaborate with SMEs for data gathering, business process details, and testing. Required (Minimum Necessary) Qualifications 8+ years of software testing experience. Must be a US Citizen. Knowledge, Skills, Abilities, and Other Characteristics Comprehensive knowledge of testing tools. Knowledge of Agile frameworks. Excellent communication skills. Understanding of regression testing. Ability to think critically and analytically. Ability to solve problems quickly and effectively. Ability to identify, analyze, and translate complex information; make appropriate judgements and evaluate options. Preferred Familiarity with AI and Machine Learning Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required. Position is a remote role. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Title: IT Help Desk Pay Rate: $20.00/hr Location: Louisville, KY - candidates must be local for onsite training before transitioning to a fully remote schedule Schedule: 8-hour shifts starting between 8:00AM - 10:00AM or 4:00PM - 6:00PM EST, 4-weekdays & 1-weekend day per week Training Schedule: Mon - Fri, 8:30AM - 5:00PM EST for the first 4 weeks Note: This is a W2 contract position - C2C, 1099, & 3 rd party candidates WILL NOT be considered This position is responsible for providing first level support and troubleshooting for the Restaurant Service Desk. Our support includes, but is not limited to, in restaurant hardware and software, reporting, HR technologies, customer payment systems, networking, and operational (how-to) issues that resturant teams face on a daily basis. Position Duties: Analyze and resolve hardware, software and operational issues within our service level agreements Maintain a basic understanding of resturant operational procedures Log all incidents into an Incident Management System with clear, concise language Work in an efficient/fast-paced environment to meet or exceed team and individual service targets Achieve an on target or above rating on quality, service, and productivity metrics Follow proper escalation paths, when necessary, to resolve issues Provide stellar customer service to our customers, treating every call with respect and positive energy Collaborate with other Service Desk Analysts to troubleshoot and resolve complex issues Participate in all individual and group training initiatives Position Qualifications: A minimum of 1 year of IT Help Desk/Call Center/Customer Service experience, with a basic understanding of computer concepts (PC fundamentals, Operating Systems) and technical ticketing/case management tools Good organizational, oral/written communication, and problem solving skills, including the ability to type 40 words per minute Bilingual Spanish fluency preferred Basic understanding of restaurant operations preferred A minimum of a High School Diploma or GED required; Associate's or Bachelor's Degree in Information Technology and/or relevant industry certifications, such as CompTIA A+, Net+, or CCNA preferred .

IT Support Analyst Career Opportunity The IT Support Analyst is responsible for providing technical support to end users, ensuring reliable access to systems, applications, and services. This role focuses on incident resolution, service request fulfillment, and delivering a high-quality user experience while adhering to established service levels and operational procedures. IT Support Analyst Key Responsibilities Provide first-line technical support for hardware, software, and system-related issues Respond to and resolve service requests and incidents through the ticketing system in accordance with SLAs Diagnoses and troubleshoot issues related to desktops, laptops, mobile devices, and enterprise applications Manage user accounts, access permissions, and password resets in alignment with security policies Install, configure, and maintain end-user hardware and software Escalate complex or unresolved issues to appropriate technical teams Document incidents, resolutions, and standard operating procedures Support onboarding and offboarding activities, including equipment setup and access provisioning Contribute to continuous improvement of support processes and user experience IT Support Analyst Required Qualifications 1 to 2 years of experience in IT support, service desk, or helpdesk environments Knowledge of Windows and/or macOS operating systems Familiarity with Microsoft 365 and common enterprise applications Experience with ticketing systems (e.g., ServiceNow, Jira, or similar) Strong troubleshooting and problem-solving skills IT Support Analyst Preferred Qualifications Experience with endpoint management tools (e.g., SCCM, Intune) Basic scripting knowledge (PowerShell or similar) ITIL Foundation certification Familiarity with remote support tools and practices IT Support Analyst Core Competencies Customer service and communication skills Attention to detail and documentation discipline Time management and prioritization Analytical thinking and problem-solving Team collaboration

Job Title: Remote Technical Writer Job Category: Technical Writing (Life Sciences / Medical Devices) Industry: Pharma, Medical Devices Job Location: Remote Zip Code: NA Duration: 6 months Contract to FTE permanent. Top 3/5 Skills: Technical Writing (Life Sciences / Medical Devices), Knowledge of IVD / Medical Devices, Understanding of industry regulations & compliance (governance requirements), Documentation skills. Min & Max Pay Rate: $42.00 /hr. - $50.00/hr. Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999. Mindlance is here to help you to find the perfect fit with just the right company. Currently, we are seeking an Operational Analyst for an exciting career growth opportunity. Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition. Let Mindlance advocate for you - apply today! "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans." Job Title: Remote Technical Writer Schedule: Full-time, regular business hours Duration: 6 monthsContract to FTE permanent. Summary: The main function of a Technical Writer is to write technical materials, such as equipment materials, appendices, or operating and maintenance instructions. A typical technical writer is responsible for organizing, editing and maintaining technical records and files. Job summary & Essential Duties Performs the creation, revision, and approval of documentation and ensuring consistency across assigned area(s). Translates specialized product needs, customer needs, operational policies and processes, and product use into feasible documentation requirements and recommendations. Works on projects and deliverables where ingenuity and basic business understanding is required. Contributes to the project strategy to meet target goals and milestones. Applies knowledge to a variety of assignments reflecting proficiency in a broad range of industry topics. works with others toward proper balance of effort vs. timeliness and documentation process improvements and innovations vs. practical business constraints. Demonstrates systems knowledge/skills, and basic business understanding. Coordinates work primarily across project team(s), related groups, or within the department. Communicates proactively and effectively at all levels. Provides status reports and updates to keep management and stakeholders informed. Identifies potential issues and communicates appropriately to management and stakeholders. May be asked to troubleshoot complex problems and engages others in problem-solving strategies to identify practical and effective solutions to complex issues. Other duties as assigned Qualifications Bachelor's Degree required Minimum 3-5 years of experience as a technical writer (Life sciences) Specific experience in IVD/Medical devices required Experience in medical device industry, regulations and governance requirements (required) Knowledge of MadCap Flare highly desired Advanced knowledge of Desktop Publishing tools such as Microsoft Office Suite and Adobe FrameMaker (Required) Solid documentation and communication skills. Good grammar and punctuation skills Nice to haves: Experience working for a med dev company. Wrote tech. documentation for a medical device or IVD product Clear understanding between med devices/IVD

PURPOSE OF THIS POSITION The Help Desk Analyst is responsible for evaluating, installing, configuring, testing, and repairing user PC equipment and software problems. This position will also provide first and second level PC support for the hospital and its related clinics. This position will also document all calls including a description of the problem, a resolution tier, priority, any other pertinent details and escalate to the proper group for resolution. JOB DUTIES/RESPONSIBILITIES Duty 1: Maintain and update documentation and knowledge base articles for job duties and responsibilities Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc. Duty 3: Prepare for and participate in meetings with supervisors and other to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc. Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Including but not limited to participating in technology forums and industry user-groups Duty 5: Utilizes change management process for all system changes Duty 6: Communicate to management on status of problems and recommend improvements to systems Duty 7: Document, maintain, upgrade or replace hardware and software systems Duty 8: Maintain assets in asset management applications. REQUIRED QUALIFICATIONS Associate's degree in computer science, technical/vocational training or equivalent work experience 1+ years of customer support in a technical field 1 to 3 years of technical support experience Scripting experience utilizing any of these scripting languages - PowerShell, VB Script, Winbatch, Batch The ability to work independently as well as in a team environment Ability to be on call Well-developed communication, organization, and customer relations skills Strong technical skills A positive attitude and a professional appearance Ability to create and maintain operating system images Knowledge of software and operating system deployments utilizing automation, helpful Positive service-oriented interpersonal and communication skills required. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS A+ Certification preferred Microsoft Certified Desktop Support Technician Certification preferred PHYSICAL DEMANDS Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. This position is required to lift up to 50 lbs.

About Arcticom, LLC Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position Journeyman Software Engineer - Beavercreek, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary: 85,000 - 130,000 Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are intended to reflect all duties performed within the job. Other duties may be assigned. Analyze existing code base and software repositories for deficiencies and errors. Comfortable working with a distributed remote team and collaborating primarily online. Conduct code reviews and suggest necessary improvements in existing processes and applications. Work with architects, analysts and other developers in software design and documentation sessions. Report on status of systems and projects on a regular and timely basis. Resolve difficult design and build issues and troubleshoot bugs, working closely with the test team and requirements managers to ensure successful implementations. Play an active role in joint solutions design and be an advocate for long term quality in the processes. Reviews processes and procedures for software quality and data accuracy. Develop, maintain, and support a complex code base for our DoD customer efforts. Required (Minimum Necessary) Qualifications 4-7 years Software Development / Engineering experience. Bachelor's degree. Must have or be able to obtain CompTIA Security+ certification within the first 60 days of employment Must have or be able to obtain a National Agency Check with Inquiries and/or National Security Clearance; requires US Citizenship Knowledge, Skills, Abilities, and Other Characteristics Experience with Software Development Life Cycle (SDLC) Familiar with secure coding standards and processes, including OWASP, code scans, and other processes. Experience in developing and maintaining applications built on Java, Oracle, and/or other related platforms. Experience in container-based computing technologies, including Docker or Kubernetes, and the management of containers in various environments. Demonstrated strong written and verbal communication and decision-making skills. Strong analytic, problem solving, negotiation, issue resolution and facilitation skills. Experience in writing and maintaining complex SQL queries, data structures, and other database-related functions. Preferred Mixed Integer Programming (MIP) is a plus and will be considered favorably. Supervisory Responsibilities No supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

PURPOSE OF THIS POSITION The Revenue Cycle Systems Analyst is responsible for reviewing, analyzing, and evaluating Revenue Cycle system/data and departmental user needs to continually improve processes. Provides application support, implementation, testing, reporting, and troubleshooting. JOB DUTIES/RESPONSIBILITIES Duty 1: Provides primary technical support and monitoring of systems by interfacing with end users to resolve problems, determine best methods of solving issues, and troubleshoot problems Duty 2: Maintains and updates documentation and knowledge base articles for job duties and responsibilities Duty 3: Prepares for and participates in Revenue Cycle operational departmental staff meetings and in-service sessions. Able to provide project and issue status updates, describe upcoming requirements, and evaluation of areas of improvement. Duty 4: Works closely with vendors, other analysts, and super users, managing and organizing review of changes, determining functionality requirements, and testing related to the implementation of software upgrades and enhancements. Duty 5: Utilizes established change management processes when making system changes. In response to help desk tickets, manages the list of tickets and provides timely updates related to progress and completion. Duty 6: Interfaces with end users and business owners as a liaison for Revenue Cycle as it relates to technology and software solutions to help identify, troubleshoot, resolves issues, and helps to identify best practices. Duty 7: IT project management representative for small projects, including creation of documentation, time management, adherence to deadlines, and overcoming project barriers. Duty 8: Resource for small projects and project tasks as assigned Duty 9: Maintains current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Including but not limited to participating in technology forums and industry user-groups. Duty 10: Responsible for problem ticket and service request turnaround time while meeting departmental metrics Duty 11: Monitors application performance, roadmaps, updates and patching of systems. REQUIRED QUALIFICATIONS Associates degree or equivalent relative work experience 1 to 3 years' experience in the field or related area Flexible work schedule to accommodate implementation and support schedule Proven work ethic, team and customer service orientated Knowledge of financial and/or administrative applications, and Microsoft Office Working knowledge of financial and/or administrative documentation and workflow Ability to coordinate and manage effective meetings and agendas Positive service-oriented interpersonal and communication skills A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Bachelor's degree in related field Experience in the healthcare industry. PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, lifting, bending, squatting, climbing, kneeling, and twisting. The associate will be required to sit for five hours a day. The individual must be able to lift ten to twenty pounds and reach work above the shoulders. This position requires corrected vision and hearing in the normal range. The individual must have excellent eye-hand coordination and verbal communication skills to perform daily tasks.

Salary Range: $70,304 - $90,300 This position is a hybrid role between an IT Support Analyst and a Junior Systems Administrator for the F/A-18 & EA-18G Integrated Product Team (IPT). The role is primarily responsible for Tier I/II troubleshooting and front-line triage, while providing significant opportunities to support more technical System Administrator tasks and functions as the candidate progresses. Essential Job Functions: Serve as a member of the team responsible for triaging and prioritizing all service calls, walk-ins, emails, and help desk tickets. Provide technical support to all end users, customers, and guests within the IPT. Perform standard account maintenance tasks including creating user accounts through Active Directory (AD), resetting passwords, and performing account unlocks. Assist with the routing of account-related paperwork to the proper personnel. Execute foundational system administrator tasks such as managing file share accounts, adjusting account permissions, and implementing assigned Change Requests (CRs). Support the deployment of IT assets and provide desktop/application troubleshooting to ensure mission-critical hardware remains operational. Support, implement, and comply with cybersecurity requirements and controls. Identify and manage relevant IT/Cybersecurity infrastructure components and documentation. Provide technical support for all VTC systems used throughout the IPT and assist with technical implementation for organizational projects and services. Coordinate activities with IT Management, stakeholders, and other technical teams. Work cross-functionally to achieve the IPT's mission and maintain operational uptime. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. High school diploma plus 10 years of experience or an Associates degree with four years experience. Must be able to be granted a security clearance and maintain one for the duration of employment. Teachable, positive attitude, highly motivated, and team oriented. Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment. Effectively communicate (oral and written) with tact and professionalism. Detail-oriented with strong organizational skills. Must be able to work onsite - This position is not remote work eligible. Windows Operating System and Security+ or other certifications required to comply with DoD 8140. Must be willing and able to work after hours/weekend support for patching and maintenance as needed. Possess professionalism, courtesy, high moral character, and integrity. Desired Skills: Expertise with Atlassian products such as Jira, Service Desk, and Wiki.