Client is a rapidly growing fragrance subscription service. Their continued growth has led them to seek an experienced Business Analyst to optimize their operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive continuous improvement and effective use of technology to elevate our operational efficiency.
Responsibilities:
Collaborate with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.
Provide software analysis and requirements for operational implementations (EDI, Shipping methods, WMS systems, Automation).
Coordinate data transfer / API troubleshooting and liaise between vendors and internal Product Team members.
Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications.
Support integration projects with external vendors and actively contribute to requirements development.
Conduct detailed business intelligence and data analysis, identifying critical issues to prevent financial losses.
Contribute to operational technical system requirements such as Quickbase and CMMS.
Troubleshoot and analyze software issues related to fulfillment and other operational technologies.
Strong analytical and technical troubleshooting skills.
Collaborative, solution-focused mindset with project management capabilities.
Proactive, organized, and detail-oriented, with excellent communication skills.
Passion for continuous learning and adapting quickly to evolving challenges.
Willingness and ability to be onsite or maintain frequent visits for smooth operations and team collaboration.
Requirements:
4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.
4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.
Experience performing rigorous software testing and validation in Agile environments.
Ability to read, interpret, and communicate API functionality effectively.
Excellent documentation and communication skills for cross-team collaboration.
What Youll Love About Our Client:
Competitive base compensation and bonus program
Referral bonus
Paid Time Off and Wellness Time Off
Paid Parental Leave
401k with company match through Fidelity
Medical, Dental, and Vision Benefits
Company-provided Life Insurance, Short-term & Long-term Disability
Flexible Spending Accounts, Dependent Care FSA
Annual Education Stipend
Complimentary in-house Membership and discounts on owned brands
Monthly virtual team-building / educational activities
A fun, creative, and energetic work environment
Compensation:
Base salary: $100,000 - $120,000