Job Description
Job Responsibilities Development on Messagepoint platform: Utilize Messagepoint's tools and APIs to build/enahance complex communication templates, workflows, and data integrations to deliver personalized customer communications. Experience in Message Point Touchpoint Administration, Production Manager ( API Tokens, Manage / promote Applications and versions) and Connected architecture. Troubleshoot and resolve issues related to Messagepoint templates and workflows Content Management: Design and implement content structures within Messagepoint, managing dynamic content blocks, variables, and data mapping to ensure accurate and relevant communication delivery. Workflow Automation: Create automated workflows within the Messagepoint platform to streamline communication processes, including triggers, decision points, and approvals based on customer data and business rules. Data Integration: Integrate Messagepoint solutions with other enterprise systems (CRM, ERP, etc to pull relevant customer information and dynamically populate communication content. Experience with integrating Messagepoint into enterprise-level systems via APIs and web services Channel Management: Configure and manage communication channels like email, SMS, print, and web-based communications within the Messagepoint platform. Testing and Quality Assurance: Thoroughly test developed solutions to ensure functionality, data accuracy, and compliance with regulations. Deployment and Maintenance: Deploy new communication designs and updates to production environments and provide ongoing maintenance and support. Optimize template performance for large-scale deployments Mandatory Skills Minimum 12+ years of work development experience and atleast with3- 4 years of messagepoint platform experience Required Education Bachelors degree in computer science, Electrical Engineering, or related field. Required Experience Proficient in Messagepoint platform: Deep understanding of Messagepoint features, APIs, and architecture. Programming Skills: Familiarity with scripting languages (e.g., JavaScript) may be required depending on specific Message point customization needs. Data Management: Knowledge of data structures, data manipulation, and data mapping to integrate customer data with communications.