Appian Corporation

Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations . click apply for full job details

Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice

Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Are you an elite relationship builder and technical strategist who can serve as a trusted advisor to C-level executives? Empower leading organizations to transform their operations through enterprise orchestration. Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-value business impact. Our Customer Success Management team acts as the primary catalyst for client growth, working in tight alignment with internal and external partners. We build deep, long-term relationships with leading global enterprises to ensure they maximize the value of our AI-Powered Process Automation platform. As a Customer Success Manager, you will serve as a premier strategic advisor to elite organizations. This role is vital right now because companies are rapidly scaling complex automated ecosystems. You will use your business acumen and technical aptitude to help clients unlock the full power of our advanced capabilities - including unified Data Fabric , robotic automation, and generative AI. By proactively mitigating delivery, adoption, and technical risks, you will enable clients to achieve flawless Enterprise-Grade Orchestration . This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams. What You'll Do Govern Account Strategy: Uncover and shape each customer's business goals, translating them into prioritized, actionable roadmap plans and driving executive execution. Drive Platform Adoption: Lead customer adoption initiatives by empowering clients to become entirely self-sufficient in building, managing, and scaling Appian applications. Mitigate Portfolio Risk: Monitor overall account health, proactively addressing business, program, implementation, and technical risks to remove barriers to long-term growth. Formulate Value Cases: Identify expansion opportunities across your portfolio and articulate clear, data-backed business value cases for additional software investment. Advise Executive Leadership: Communicate confidently across technical engineering teams, business stakeholders, and C-level executives to align technology with corporate strategy. Architect Process Improvement: Recommend sophisticated process improvements and technology solutions, including Artificial Intelligence, to drive immense organizational efficiency. Required Qualifications Education: Minimum of a Bachelor's degree from an accredited institution, ideally in a technical or analytical field. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of combined experience in technology, enterprise account strategy, or technical consulting. Strategic Advisory: Proven ability to act as a trusted advisor, guide technical teams, and drive measurable business value for enterprise customers. Ecosystem Mastery: Demonstrable understanding of large-scale enterprise platforms, system integration, and how complex software architectures solve business problems. Agile Governance: Strong operational organization, project management skills, and experience with Agile software development practices. Travel: Willingness to travel an average of 20% annually to engage in-person with strategic customers. US Citizenship: Candidates being considered for a Public Sector roles must be a U.S. Citizen Preferred Qualifications 5+ years of dedicated experience within customer success management, program management, account management, or executive advisory services. Direct hands-on experience implementing, configuring, deploying, or testing enterprise technology solutions ( SaaS / PaaS ). Strong foundational understanding of advanced data architecture or enterprise architecture frameworks. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $125,000-$225,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice

Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments . click apply for full job details

Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details

Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process . click apply for full job details