SoftServe

Overview SoftServe is a global digital solutions company, empowering talented individuals to change the world. Founded in 1993 and headquartered in Austin, Texas, we collaborate on over 2,000+ projects globally with clients across the USA, Europe, and LATAM. Our mission is to reveal, transform, accelerate, and optimize the way enterprises and software companies do business, creating bold solutions with impact. Our team is responsible for product inception, defining new products, and running proof-of-concept initiatives aimed at market success. The scope also includes leading a complex, multi-disciplinary product engineering process that demonstrates exceptional value for the company and its customers. Responsibilities Own the mobile perspective in cross-platform planning and ensure mobile realities are understood before roadmap commitments are made Partner with the existing Group Product Manager to scale mobile functionality and increase mobile delivery velocity Conduct a structured audit of current web-mobile coupling across the roadmap, identifying dependency types and quantifying coordination overhead Design and implement tracking mechanisms that give both web and mobile teams clear visibility into dependencies early in the planning process Build practical planning frameworks that reflect the asymmetry between mobile and web delivery cadences Anticipate risks before they become delivery issues by identifying where the web roadmap creates unplanned dependencies on mobile Present findings, insights, and recommendations to senior leadership to support informed resourcing and sequencing decisions Act as a trusted product partner who brings sound judgment, clarity, and structure to cross-platform delivery Qualifications Experienced mobile-first product manager with native app experience Skilled in hands-on ownership of native iOS and Android products through multiple full release cycles Familiar with the full operational weight of native delivery: app store review, release hardening, platform fragmentation, phased rollouts, hotfix constraints, and feature flag strategies Knowledgeable about OS version migrations and how platform changes affect backward compatibility and mobile timelines Technically fluent across the mobile stack Proficient in reading and interpreting Figma designs, spotting when a design is web-first and inappropriate for mobile, and providing first-line feedback before items reach development Comfortable reading API requirements and detecting when an API built for web will fail on mobile, advocating to backend teams accordingly Adept in iOS and Android UX pattern differences and flagging deviations from platform standards Fluent with Jira (tickets, workflows, backlog management) and Figma (inspection and navigation) Seasoned in working with features requiring simultaneous web and mobile delivery, with direct experience navigating coordination, sequencing, and dependency management Competent in translating business needs into structured functional requirements that account for differences between iOS and Android Capable of breaking features into engineering-ready tasks and acting as the first gate before requirements reach developers Communicative and autonomous operator Aligned on mobile expectations and communicating platform constraints clearly Independent in operating with high autonomy, driving progress and closing gaps before the full picture is defined Detail-oriented and understanding that one mistake in requirements impacts multiple platforms, and takes ownership of catching issues early Benefits / Together We Will Maximize customer and business value delivered through products Learn and apply best practices by collaborating with experienced experts and leaders across organizations Use access to expert communities, paid certifications, and professional events Care for your wellness with a health insurance package Be a part of something bigger than a single project in the professional community Access local-grown, yet global IT minds and exclusive networking opportunities with expert groups and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let's put your talents and experience in motion with SoftServe.

WE ARE SoftServe is a global digital solutions company, headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and love their work. Our global Center of Excellence team has over 100+ of the most diverse, talented, and engaged Solution Consultants, Business Analysts, and Product Managers with 12+ locations worldwide. We are a cross functional, highly impactful, and high visibility team whose mission is to drive digital transformation strategy and implementations. We advise our Fortune 500 customers at the cutting edge of technology while staying highly relevant to the specifics of their industry. IF YOU ARE A seasoned Business Analyst with 5+ years of IT experience, confident working with business stakeholders and technical teams Unrivalled in eliciting, documenting, and validating business and functional requirements Confident in conducting stakeholder interviews, discovery sessions, and facilitation workshops Adept at producing BRDs, FRDs, user stories, integration requirements, and process documentation Professional in translating business needs into clear, actionable functional specifications Understanding API based integrations, integration flows, and system to system communication Capable of supporting integration or migration initiatives, including data mapping, flow analysis, and solution design discussions A practitioner of Agile delivery approaches in Scrum/Kanban Communicating in English for cross functional collaboration A stakeholder manager who participates in cross functional solution design and integration flow decision making Knowledgeable of Salesforce, MuleSoft, or Workato (as a strong plus) AND YOU WANT TO Capture the vision of the business area and the client's specifics Understand the client's business objectives and translate them to the development team Define the as is and to be states of integration processes and workflows Develop a business case to evaluate the feasibility of potential solutions or investments Standardize the collection of business and solution requirements Apply best practices for effective facilitation, requirements elicitation, documenting, prototyping, and modeling Establish and follow the requirements lifecycle process Conduct stakeholder analysis and plan a communication strategy, considering the results and project specifics Manage solution scope efficiently TOGETHER WE WILL Drive the success of a high visibility integration migration initiative Support strategic growth opportunities by introducing best in class BA and integration practices Collaborate with a global team of experienced analysts, architects, and engineers Deliver meaningful impact to one of our key partners through a structured and scalable transformation SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let's put your talents and experience in motion with SoftServe.

A global digital solutions company seeks an experienced Business Analyst in Chile to drive integration migration initiatives. In this role, you will manage stakeholder requirements, document business needs, and collaborate with technical teams. The ideal candidate will have over 5 years of IT experience and a strong grasp of Agile approaches. This position offers the opportunity to contribute to transformative projects in a dynamic environment and make a meaningful impact on clients.

A global digital solutions company is looking for a Big Data Engineer in Chile. You will work with a dynamic team to implement and QA Google Analytics 4 tracking, build automated dashboards using Looker Studio or Tableau, and analyze traffic and engagement metrics. Ideal candidates should possess skills in SQL and Python, and have a strong background in data storytelling. You'll be part of an innovative environment that values professional growth and wellness benefits.

WE ARE SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates are currently working on 2,000+ projects with clients across North America, EMEA, and LATAM. We are about people who create bold things, who make a difference, who have fun, and who love their work. The Big Data & Analytics Center of Excellence is the data consulting and data engineering branch at SoftServe. Starting as a group of three enthusiasts back in 2013, hundreds of Data Engineers and Architects nowadays build Data & Analytics end-to-end solutions from strategy through technical design and PoC to full-scale implementation. We have customers in Healthcare, Finance, Manufacturing, Retail, and Energy domains. We hold top-level partnership statuses with all the major cloud providers and collaborate with many technology partners like AWS, GCP, Microsoft, Databricks, Snowflake, Confluent, and others. IF YOU ARE Analytical Big Data Engineer with a mindset and skills Proficient in SQL and well-versed in Python Experienced with Google Analytics 4 (GA4): events, parameters, explorations, custom dimensions/metrics, conversions Fully comfortable with implementing and QA tracking for internal sites, newsletters, and campaign landing pages (e.g., tagging and event schemas) Confident in data modelling and data engineering on Google Cloud Platform (GCP), with a major focus on preparation of data for further consumption Demonstrating strong data storytelling capabilities and excellent communication and stakeholder management skills Focusing not just on building dashboards but on interpreting trends, identifying insights, and communicating the "why" behind the data that would support decision-making Skilled in tools such as Looker Studio, Tableau, Looker with focus on advanced capabilities: data modeling, calculated fields, filters/controls, visuals Familiar with UTM/metadata standards, tagging plans, and QA of analytics implementations Knowledgeable in survey analytics (e.g., pulse, eNPS), blending behavioral, and attitudinal data Equipped with 3-5+ years of experience in digital/marketing/product analytics or similar, with exposure to employee communications platforms (e.g., intranet/CMS, email services, messaging) Knowledgeable in Google BigQuery and dbt or Dataform for data transformation Adaptable in working with other data-oriented solutions like Databricks, Snowflake or other major cloud providers is a plus AND YOU WANT TO Be part of a dynamic data-focused engineering team Work with a modern Google Cloud technology stack Define and maintain the measurement framework for Employee Communications (KPIs, north-star metrics, leading indicators) Implement and QA GA4 tracking for internal sites, newsletters, and campaign landing pages (e.g., tagging and event schemas) Build automated dashboards and self-serve reports in Looker Studio or Tableau for stakeholders at multiple levels (channel owners, campaign managers, executives) Analyze traffic, engagement, and content performance; segment by audience, geography, org, device, and channel to identify drivers of awareness and action Run experiments/A-B tests on content, timing, and channel mix; quantify impact and recommend optimizations Develop attribution approaches for internal campaigns (e.g., exposure-to-action paths, assisted engagement) Ensure data quality, governance, and documentation (event taxonomies, UTM/metadata standards, definitions) Collaborate on campaign implementation through targeted list polls and data segmentation to improve message relevance and lift engagement rates Support ad-hoc deep dives for leadership questions and quarterly/annual business reviews Learn continuously, share knowledge, and explore new cloud technologies Work in an environment that values technical ownership, code quality, and clean design TOGETHER WE WILL Care for your and your family's wellness with a health insurance package Offer wide career opportunities, challenging projects, modern technologies, and a clear career path through SoftServe's People Excellence program Provide access to 11,300+ learning solutions via SoftServe University and Udemy Business Support professional growth through certifications from leading providers such as Google and AWS Recognize top contributors and creative minds through the annual SoftServe Awards Enable recognition through the Customer Hero Program by creating exceptional customer experiences Support scaling expertise through participation in the Mentoring Program Contribute to the success of clients ranging from startups and ISVs to Enterprise and Fortune 500 companies SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let's put your talents and experience in motion with SoftServe.

A global digital solutions company in Mexico is seeking an AI Developer with expertise in .NET and AI model optimization. The ideal candidate has hands-on experience with Large Language Models (LLMs) and Vision Language Models (VLMs), and is capable of developing innovative AI solutions throughout the Software Development Lifecycle. This role offers opportunities for collaboration and professional growth within a dynamic team, along with a health insurance package and engagement in diverse applications.

WE ARE SoftServe is a global digital solutions company headquartered in Austin, Texas. Founded in 1993 in Ukraine, we currently collaborate on over 2,000 projects with clients across the USA, Europe, and the APAC region. At SoftServe, we are driven by people who create bold innovations, make a real impact, enjoy their work, and thrive in a dynamic environment. Our R&D team applies deep learning and computer vision expertise to cross-disciplinary research from human-computer interaction and bioinformatics to computational finance. We run multiple technology and academic partnerships and expose our research at global events and conferences. IF YOU ARE Experienced in .NET Proficient in building and optimizing AI models Knowledgeable in Large Language Models (LLMs) and Vision Language Models (VLMs), with hands on experience in their applications Skilled and hands on with LLMs and prompting techniques, including Chain of Thought and Tree of Thought reasoning, to enhance model performance Accustomed to the software development lifecycle (SDLC) and programming best practices, ensuring efficient and scalable solutions Successful in developing applications with web interfaces or user interactive components, with a solid grasp of architecture and functionality Familiar with tools like LangChain, LangGraph, and various agentic frameworks for AI development Comfortable working with modern software development company operations, including workflows, collaboration, and deployment strategies A strong professional, capable of working independently, making decisions, and collaborating in a team oriented environment A critical thinker and problem solver, skilled in analyzing complex AI challenges and devising effective solutions Capable of daily communication in English at an upper intermediate level (written and spoken) AND YOU WANT TO Develop innovative agentic AI solutions across diverse applications throughout the SDLC Proactively propose and implement emerging technologies, studying and adapting to market needs and industry trends Define and execute the technological vision in new research areas by prototyping and developing advanced technological demos Coordinate and deliver presentations at external events, including conferences, meetups, and specialized gatherings Advise external and internal clients on technologies, solutions, and trends to foster innovation and strategic decision making Align research fields with business needs, ensuring technological advancements address key industry demands Apply proven innovation consulting methodologies to design cutting edge technological solutions for customer challenges Support business development efforts through marketing, presentations, and presales activities to drive growth and engagement TOGETHER WE WILL Empower you to scale your expertise with others by joining the R&D team Excel business of our clients from startups and ISVs to Enterprise and Fortune 500 companies Care for your wellness with a health insurance package Be a part of something bigger than a single project in the professional community Access local grown, yet global IT minds and exclusive networking opportunities with expert groups and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let's put your talents and experience in motion with SoftServe.

WE ARE SoftServe is a global digital solutions company headquartered in Austin, Texas, founded in 1993 in Ukraine. Thousands of associates worldwide work on 2,000+ projects for clients across the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and genuinely love what they do. At SoftServe, you'll collaborate with talented professionals, work on meaningful projects, and continuously grow your skills in a supportive and innovative environment. Our customer is a construction related company delivering web and mobile products, currently focused on web test automation to ensure quality, reliability, and scalability across their digital platforms. IF YOU ARE Bringing 3+ years of strong experience in test automation and creating test scripts from scratch Skilled in automated UI testing and API / integration level testing Experienced in automating REST APIs and UI based applications Knowledgeable in web based technologies and versioned APIs Familiar with CI/CD environments and the full SDLC Comfortable working within Agile delivery models and SAFe practices Proficient with Playwright and Postman for REST API testing Experienced in using JavaScript or TypeScript Certified with ISTQB / ISEB (preferred) Knowledgeable in DevOps principles, including Docker, Kubernetes, and Azure Strong in debugging, defect identification, and defect logging Experienced in leveraging AI tools for test automation Fluent in English at upper intermediate level to maintain daily communication with English speaking client teams AND YOU WANT TO Work across multiple environments as part of a collaborative, cross functional team Translate business and technical requirements into clear, testable scenarios Deliver automated testing solutions that enable fast and reliable software delivery Define and execute test activities independently or collaboratively Produce test evidence and quality artefacts aligned with standards Create, review, and maintain automated test cases following established processes Collaborate closely with teams on planning, design, and testing standards Share knowledge, mentor junior team members, and support continuous improvement Stay current with industry trends and best practices in testing and automation TOGETHER WE WILL Work on challenging projects in a dynamic Agile environment Build strong relationships within a professional and friendly team Grow your expertise in modern testing approaches and DevOps practicesAccess continuous learning and development opportunities Contribute to delivering high quality solutions that create real value for customers and stakeholders Take care of your well being with a health insurance package SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let's put your talents and experience in motion with SoftServe.

A global digital solutions company located in Chile is seeking a Test Automation Engineer. The ideal candidate should have 3+ years of experience in test automation, especially in automated UI and API testing. This role involves working within Agile teams, delivering automated testing solutions, and mentoring junior members. If you're proficient with Playwright, Postman, and have knowledge of Docker and Kubernetes, apply today to join a collaborative environment focused on quality and efficiency.