Zuma
San Francisco, California
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a $200B market. Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers. Zuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC's former COO, Qasar Younis. Job Description As a Principal Product Designer, you will be the steward of product excellence and user experience across our entire platform. This is not just a design leadership role, it's a chance to fundamentally reimagine how people work and interact with intelligent systems in one of the largest yet most antiquated industries: property management. Zuma is pioneering a new model of work through agentic AI. Software agents that autonomously complete tasks, communicate with residents, and provide actionable insights to human operators. Our product is unlike anything in the market: it doesn't just support workflows; it executes them while working with the existing human teams. And this means our design challenges are novel, multidimensional, and deeply human. You'll be the primary architect of how Zuma feels, how our AI interacts with users, how insights are surfaced, how tasks are completed across channels, and how trust is built between human and machine. Your work will directly shape not only the interfaces users see but also the mental models they build, the workflows they adopt, and the outcomes they achieve. Responsibilities Collaborate at the highest levels of the company as a member of the executive team, you'll work side-by-side with the founders to define product strategy and business direction. Design for multiple personas across a layered ecosystem: from corporate operators and regional managers to on-site leasing teams and the renters themselves. Each of these users has distinct needs, contexts, and interaction styles and your designs will need to respect and unify them. Drive user-centric thinking across the company, bringing a high-craft, systems-oriented approach to how we understand problems, experiment with solutions, and continuously raise the bar for simplicity, elegance, and usefulness. Define new interaction patterns for a world where users collaborate with AI, not just click through forms. You'll invent UI for things like intelligent agents, task orchestration, and real-time performance feedback, all grounded in trust, transparency, and efficiency. Bring coherence to the Zuma experience, ensuring that whether a user is viewing a KPI dashboard, replying to a resident, configuring an AI workflow, or triaging alerts, they're operating within a beautifully unified system. Scale the design function from its early roots into a high-performing team, building the standards, rituals, and mentorship that shape a durable culture of product craftsmanship. Requirements 10+ years of experience designing and leading products with exceptional UX at early-stage or high-growth companies Track record of executive partnership you've sat at the table with product, engineering, and business leaders to shape bold product bets Deep experience designing complex platforms or tools, ideally for operations-heavy domains (e.g., enterprise SaaS, ops systems, AI interfaces) A belief in the power of agentic AI, and you're excited to pioneer new design paradigms for intelligent, autonomous systems First-principles thinker with a high bar for craft, your design work reflects creativity, clarity, and restraint Obsessed with human psychology, you study what makes people tick, what motivates them, what builds trust, and how to turn tools into emotionally resonant experiences. You understand that good design doesn't just work, it feels right You build with love and care and you see each pixel, interaction, and microcopy as an opportunity to express empathy and respect for the user You have high emotional intelligence, you know how to read the needs behind the ask, how to bring people along, and how to balance intuition with evidence Strong product instincts and systems thinking, you connect user needs with platform logic and business outcomes Comfortable navigating ambiguity, legacy workflows, and rapid iteration in a fast-moving startup environment What We Offer Great health insurance, dental, and vision Gym and workspace stipends Computer and workspace enhancements Unlimited PTO Company off-sites with the team
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a $200B market. Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers. Zuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC's former COO, Qasar Younis. Job Description As a Principal Product Designer, you will be the steward of product excellence and user experience across our entire platform. This is not just a design leadership role, it's a chance to fundamentally reimagine how people work and interact with intelligent systems in one of the largest yet most antiquated industries: property management. Zuma is pioneering a new model of work through agentic AI. Software agents that autonomously complete tasks, communicate with residents, and provide actionable insights to human operators. Our product is unlike anything in the market: it doesn't just support workflows; it executes them while working with the existing human teams. And this means our design challenges are novel, multidimensional, and deeply human. You'll be the primary architect of how Zuma feels, how our AI interacts with users, how insights are surfaced, how tasks are completed across channels, and how trust is built between human and machine. Your work will directly shape not only the interfaces users see but also the mental models they build, the workflows they adopt, and the outcomes they achieve. Responsibilities Collaborate at the highest levels of the company as a member of the executive team, you'll work side-by-side with the founders to define product strategy and business direction. Design for multiple personas across a layered ecosystem: from corporate operators and regional managers to on-site leasing teams and the renters themselves. Each of these users has distinct needs, contexts, and interaction styles and your designs will need to respect and unify them. Drive user-centric thinking across the company, bringing a high-craft, systems-oriented approach to how we understand problems, experiment with solutions, and continuously raise the bar for simplicity, elegance, and usefulness. Define new interaction patterns for a world where users collaborate with AI, not just click through forms. You'll invent UI for things like intelligent agents, task orchestration, and real-time performance feedback, all grounded in trust, transparency, and efficiency. Bring coherence to the Zuma experience, ensuring that whether a user is viewing a KPI dashboard, replying to a resident, configuring an AI workflow, or triaging alerts, they're operating within a beautifully unified system. Scale the design function from its early roots into a high-performing team, building the standards, rituals, and mentorship that shape a durable culture of product craftsmanship. Requirements 10+ years of experience designing and leading products with exceptional UX at early-stage or high-growth companies Track record of executive partnership you've sat at the table with product, engineering, and business leaders to shape bold product bets Deep experience designing complex platforms or tools, ideally for operations-heavy domains (e.g., enterprise SaaS, ops systems, AI interfaces) A belief in the power of agentic AI, and you're excited to pioneer new design paradigms for intelligent, autonomous systems First-principles thinker with a high bar for craft, your design work reflects creativity, clarity, and restraint Obsessed with human psychology, you study what makes people tick, what motivates them, what builds trust, and how to turn tools into emotionally resonant experiences. You understand that good design doesn't just work, it feels right You build with love and care and you see each pixel, interaction, and microcopy as an opportunity to express empathy and respect for the user You have high emotional intelligence, you know how to read the needs behind the ask, how to bring people along, and how to balance intuition with evidence Strong product instincts and systems thinking, you connect user needs with platform logic and business outcomes Comfortable navigating ambiguity, legacy workflows, and rapid iteration in a fast-moving startup environment What We Offer Great health insurance, dental, and vision Gym and workspace stipends Computer and workspace enhancements Unlimited PTO Company off-sites with the team
Zuma
San Francisco, California
Join to apply for the Staff Engineer (Backend, DevOps, Infrastructure) role at Zuma . Get AI-powered advice on this job and more exclusive features. About Zuma Zuma is pioneering the future of agentic AI with a focus on transforming the rental market experience for consumers and property managers. Our innovative platform is designed to boost operational efficiency and support capabilities across the US and Canada, in a $200B market. After raising over $17M in funding, including support from investors like Andreessen Horowitz (a16z), Y Combinator, and others, Zuma is scaling rapidly. We seek passionate, innovative individuals eager to leverage technology to redefine customer interactions. Role Overview As a Staff Engineer, you will: Help define how humans collaborate with intelligent systems in property management. Shape the technical foundation of a platform supporting autonomous AI-driven workflows. Lead critical system rewrites, architect scalable foundations, and set engineering standards. Work at the intersection of LLM technology and business applications, creating sophisticated AI systems. This role offers a unique opportunity to influence the architecture of our next-generation platform, focusing on building robust, scalable, and AI-powered systems. Why Join Us Work directly with cutting-edge LLM technology in real-world applications. Impact thousands of apartment communities and millions of renters. Enjoy autonomy in designing innovative solutions. Significant equity and growth opportunities in a venture-backed company. Challenges Demanding role with extended hours and deep commitment. Wear multiple hats as a founding team member. Engage directly with customers and occasionally travel. Responsibilities Lead system rewrites for scalability and resilience. Optimize data storage and build deployment pipelines. Manage cloud infrastructure with IaC tools. Establish engineering best practices and monitor system performance. Ideal Candidate Bachelor's or Master's in CS or related field. 5+ years building scalable, reliable software. Expertise in Node.js, cloud infrastructure, and databases. Experience with CI/CD, DevOps, and AI infrastructure is a plus. Principles & Benefits We prioritize customer outcomes, simplicity, quality, data-driven decisions, and transparency. Benefits include health insurance, stipends, unlimited PTO, team off-sites, and a chance to shape our engineering culture. Additional Details Employment type: Contract. Seniority level: Not Applicable. Job function: Engineering and IT. This job posting appears to still be active.
Join to apply for the Staff Engineer (Backend, DevOps, Infrastructure) role at Zuma . Get AI-powered advice on this job and more exclusive features. About Zuma Zuma is pioneering the future of agentic AI with a focus on transforming the rental market experience for consumers and property managers. Our innovative platform is designed to boost operational efficiency and support capabilities across the US and Canada, in a $200B market. After raising over $17M in funding, including support from investors like Andreessen Horowitz (a16z), Y Combinator, and others, Zuma is scaling rapidly. We seek passionate, innovative individuals eager to leverage technology to redefine customer interactions. Role Overview As a Staff Engineer, you will: Help define how humans collaborate with intelligent systems in property management. Shape the technical foundation of a platform supporting autonomous AI-driven workflows. Lead critical system rewrites, architect scalable foundations, and set engineering standards. Work at the intersection of LLM technology and business applications, creating sophisticated AI systems. This role offers a unique opportunity to influence the architecture of our next-generation platform, focusing on building robust, scalable, and AI-powered systems. Why Join Us Work directly with cutting-edge LLM technology in real-world applications. Impact thousands of apartment communities and millions of renters. Enjoy autonomy in designing innovative solutions. Significant equity and growth opportunities in a venture-backed company. Challenges Demanding role with extended hours and deep commitment. Wear multiple hats as a founding team member. Engage directly with customers and occasionally travel. Responsibilities Lead system rewrites for scalability and resilience. Optimize data storage and build deployment pipelines. Manage cloud infrastructure with IaC tools. Establish engineering best practices and monitor system performance. Ideal Candidate Bachelor's or Master's in CS or related field. 5+ years building scalable, reliable software. Expertise in Node.js, cloud infrastructure, and databases. Experience with CI/CD, DevOps, and AI infrastructure is a plus. Principles & Benefits We prioritize customer outcomes, simplicity, quality, data-driven decisions, and transparency. Benefits include health insurance, stipends, unlimited PTO, team off-sites, and a chance to shape our engineering culture. Additional Details Employment type: Contract. Seniority level: Not Applicable. Job function: Engineering and IT. This job posting appears to still be active.