hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Are you passionate about building innovative platforms that transform customer experiences and drive business growth? JPMorgan Chase is seeking a visionary leader to spearhead the development of our new Card Product as a Service platform within the Co Brand Product team. This is a unique opportunity to shape the future of card products, enabling our partners to seamlessly test, integrate, and launch new capabilities through cutting-edge APIs and digital solutions. As the Platform Lead within Co-brand product space, you will be responsible for the end-to-end success of this strategic initiative, from roadmap development to execution. You will collaborate with cross-functional teams, prioritize feature releases, and ensure our partners have access to the most impactful capabilities to elevate their customer channels. Job Responsibilities Develop and own a robust, forward-looking roadmap for the Card Product as a Service platform, aligning with business objectives and partner needs. Establish frameworks to evaluate, prioritize, and sequence new capabilities based on partner feedback, market trends, and business impact. Oversee the delivery of scalable APIs and integration solutions, ensuring ease of adoption and superior customer experiences for our partners. Build strong relationships with external partners, understanding their requirements and championing their success through tailored platform solutions. Work closely with Product, Technology, Operations, and Compliance teams to deliver high-quality, secure, and compliant platform features. Define and track key performance indicators to measure platform adoption, partner satisfaction, and business outcomes. Stay ahead of industry trends, fostering a culture of innovation and continuous improvement within the team. Serve as a change agent, championing innovation and continuous improvement across partnerships and platforms Required qualifications, capabilities and skills: Strong understanding of API design, integration patterns, and digital platform architecture. Ability to develop and communicate a compelling platform strategy, balancing short-term wins with long-term growth. Demonstrated success in delivering complex products or platforms on time and within scope. Exceptional communication and relationship-building skills with both internal teams and external partners. Data-driven approach to decision-making, with experience in prioritizing features and capabilities for maximum impact. Inspirational leader who can motivate teams, drive alignment, and champion change across the organization. Preferred qualifications, capabilities and skills: Proven experience in product management, preferably in payments, card products, or API-driven platforms. ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
01/22/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Are you passionate about building innovative platforms that transform customer experiences and drive business growth? JPMorgan Chase is seeking a visionary leader to spearhead the development of our new Card Product as a Service platform within the Co Brand Product team. This is a unique opportunity to shape the future of card products, enabling our partners to seamlessly test, integrate, and launch new capabilities through cutting-edge APIs and digital solutions. As the Platform Lead within Co-brand product space, you will be responsible for the end-to-end success of this strategic initiative, from roadmap development to execution. You will collaborate with cross-functional teams, prioritize feature releases, and ensure our partners have access to the most impactful capabilities to elevate their customer channels. Job Responsibilities Develop and own a robust, forward-looking roadmap for the Card Product as a Service platform, aligning with business objectives and partner needs. Establish frameworks to evaluate, prioritize, and sequence new capabilities based on partner feedback, market trends, and business impact. Oversee the delivery of scalable APIs and integration solutions, ensuring ease of adoption and superior customer experiences for our partners. Build strong relationships with external partners, understanding their requirements and championing their success through tailored platform solutions. Work closely with Product, Technology, Operations, and Compliance teams to deliver high-quality, secure, and compliant platform features. Define and track key performance indicators to measure platform adoption, partner satisfaction, and business outcomes. Stay ahead of industry trends, fostering a culture of innovation and continuous improvement within the team. Serve as a change agent, championing innovation and continuous improvement across partnerships and platforms Required qualifications, capabilities and skills: Strong understanding of API design, integration patterns, and digital platform architecture. Ability to develop and communicate a compelling platform strategy, balancing short-term wins with long-term growth. Demonstrated success in delivering complex products or platforms on time and within scope. Exceptional communication and relationship-building skills with both internal teams and external partners. Data-driven approach to decision-making, with experience in prioritizing features and capabilities for maximum impact. Inspirational leader who can motivate teams, drive alignment, and champion change across the organization. Preferred qualifications, capabilities and skills: Proven experience in product management, preferably in payments, card products, or API-driven platforms. ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager for Merchant Services Servicing and Operations, you will support the development and execution of the product strategy and roadmap for our Servicing and Operations tools. A key aspect of your role will be assisting in stakeholder interactions to understand their needs, gather feedback, and help represent our tools effectively. You will work closely with cross-functional teams to contribute to solutions that meet the evolving needs of our clients and service teams that support. Your role will be important in ensuring our servicing solutions are intuitive, insightful, and impactful. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Support stakeholder engagement efforts to gather and prioritize product requirements, ensuring our solutions align with their needs and expectations. Collaborate with internal teams regarding servicing tool related inquiries and feedback. Contribute to defining and managing the product roadmap, ensuring alignment with company goals and customer needs. Assist in conducting analysis and market research to identify opportunities for automation. Monitor product performance and user feedback to support continuous improvement and innovation. Help develop and deliver product training and documentation to ensure successful adoption and utilization of servicing and operations tools. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Demonstrated ability to support the launch and management of software products. Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with clients. Ability to thrive in a fast-paced, dynamic environment. Excellent stakeholder management and communication skills - you translate complexity into clarity Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Basic understanding of merchant services preferred. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
01/22/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager for Merchant Services Servicing and Operations, you will support the development and execution of the product strategy and roadmap for our Servicing and Operations tools. A key aspect of your role will be assisting in stakeholder interactions to understand their needs, gather feedback, and help represent our tools effectively. You will work closely with cross-functional teams to contribute to solutions that meet the evolving needs of our clients and service teams that support. Your role will be important in ensuring our servicing solutions are intuitive, insightful, and impactful. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Support stakeholder engagement efforts to gather and prioritize product requirements, ensuring our solutions align with their needs and expectations. Collaborate with internal teams regarding servicing tool related inquiries and feedback. Contribute to defining and managing the product roadmap, ensuring alignment with company goals and customer needs. Assist in conducting analysis and market research to identify opportunities for automation. Monitor product performance and user feedback to support continuous improvement and innovation. Help develop and deliver product training and documentation to ensure successful adoption and utilization of servicing and operations tools. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Demonstrated ability to support the launch and management of software products. Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with clients. Ability to thrive in a fast-paced, dynamic environment. Excellent stakeholder management and communication skills - you translate complexity into clarity Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Basic understanding of merchant services preferred. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Job Summary Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about challenging the status quo and striving to be best in class. As an AI Enablement Associate within Risk Management and Compliance, you will help oversee governance and adoption of artificial intelligence tools across Risk Management & Compliance (RM&C). In this role, you will support the operational rollout of AI training and resources for employees and deliver insights on business impact. You will work closely with business, technology, and data teams to facilitate AI solutions that deliver measurable value and align with organizational goals. Job Responsibilities Track benefits, monitor AI initiative impact, and report progress with accuracy and attention to detail. Maintain digital resources, training materials, and best practices related to AI tools. Analyze user metrics and feedback to identify opportunities for improvement and enhance enablement activities. Contribute to high-quality presentations and reports on AI strategy for executive stakeholders, addressing both routine and ad hoc needs. Support governance and oversight of the RM&C AI portfolio to align initiatives with business goals. Design workshops, training sessions, and knowledge-sharing forums to promote AI adoption and innovation. Partner with data science, technology, and business teams to identify, scope, and advance AI initiatives. Required Qualifications, Capabilities, and Skills Bachelor's degree in Business, Information Systems, Data Science or a related field. Minimum 1 year working experience in analytics and AI. Skilled in generative AI tools and applications within business environments. Proficiency in data analysis and reporting using Excel, Tableau, or similar tools. Strong organizational skills and attention to detail; able to manage multiple priorities and deadlines. Excellent communication skills to convey technical concepts to non-technical audiences. Experience in program/project management or business operations with cross-functional teams. Preferred Qualifications, Capabilities, and Skills Experience in financial services or risk management and compliance. Strong understanding of AI/ML algorithms and/or prior experience in AI/ML technology delivery is a plus. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
01/22/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Job Summary Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about challenging the status quo and striving to be best in class. As an AI Enablement Associate within Risk Management and Compliance, you will help oversee governance and adoption of artificial intelligence tools across Risk Management & Compliance (RM&C). In this role, you will support the operational rollout of AI training and resources for employees and deliver insights on business impact. You will work closely with business, technology, and data teams to facilitate AI solutions that deliver measurable value and align with organizational goals. Job Responsibilities Track benefits, monitor AI initiative impact, and report progress with accuracy and attention to detail. Maintain digital resources, training materials, and best practices related to AI tools. Analyze user metrics and feedback to identify opportunities for improvement and enhance enablement activities. Contribute to high-quality presentations and reports on AI strategy for executive stakeholders, addressing both routine and ad hoc needs. Support governance and oversight of the RM&C AI portfolio to align initiatives with business goals. Design workshops, training sessions, and knowledge-sharing forums to promote AI adoption and innovation. Partner with data science, technology, and business teams to identify, scope, and advance AI initiatives. Required Qualifications, Capabilities, and Skills Bachelor's degree in Business, Information Systems, Data Science or a related field. Minimum 1 year working experience in analytics and AI. Skilled in generative AI tools and applications within business environments. Proficiency in data analysis and reporting using Excel, Tableau, or similar tools. Strong organizational skills and attention to detail; able to manage multiple priorities and deadlines. Excellent communication skills to convey technical concepts to non-technical audiences. Experience in program/project management or business operations with cross-functional teams. Preferred Qualifications, Capabilities, and Skills Experience in financial services or risk management and compliance. Strong understanding of AI/ML algorithms and/or prior experience in AI/ML technology delivery is a plus. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION The Proprietary Wallets organization is a motivated, forward thinking team comprised of high talent Product Managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. We are seeking a strategic and results-driven Go to Market (GTM) Manager to support the planning and execution of product launches and market entry strategies. The GTM Manager will collaborate with cross-functional teams-including Product, Marketing, Technology, Data & Analytics, Design, Finance, and Operations-to ensure successful product positioning, messaging, and adoption in target markets. Overview Vice President, Go-to-Market (GTM) Manager is responsible for developing, executing, and optimizing Proprietary Wallets GTM strategies across product, technology, marketing, brand and third party vendors. This role will lead cross-functional teams to ensure successful product launches, market entry, and revenue growth that aligns with business objectives. Key Responsibilities GTM Strategy Development: Design and implement comprehensive go-to-market strategies for new wallets product, including market segmentation, positioning, pricing, and channel strategy Cross-Functional Leadership: Lead and coordinate cross-functional teams (Product, Marketing, Technology, Data & Analytics, Design, Finance, and Operations) to ensure alignment and execution of GTM plans Market Analysis & Insights: Partner with market research and insights teams on competitive analysis and customer insights to inform GTM decisions and identify growth opportunities Product Launch Management: Oversee end-to-end product launch processes, including planning, execution, and post-launch performance tracking, partnering side-by-side with core product managers Performance Measurement: Define and monitor key performance indicators (KPIs) for GTM initiatives, providing regular reporting to executive leadership Customer Feedback: Gather and analyze customer feedback to inform future GTM strategies and product improvements Stakeholder Engagement: Serve as a strategic partner to senior leadership, providing recommendations and updates on GTM initiatives and market trends Process Optimization: Continuously improve GTM processes, tools, and frameworks to drive efficiency and scalability Qualifications: Bachelor's degree in Business, Marketing, or related field 10+ years of experience in go-to-market strategy, product management, marketing, strategy, or related roles Proven track record of successful product launches and market entries Strong analytical, project management, and communication skills Strong analytical, strategic thinking, and problem-solving skills Excellent leadership, communication, and stakeholder management abilities Experience working in cross-functional teams and influencing at all levels of the organization Deep understanding of market dynamics, customer needs, and competitive landscapes Experience in marketing, branding and customer insights Experience in Financial Services or Tech sector is a plus ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
01/22/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION The Proprietary Wallets organization is a motivated, forward thinking team comprised of high talent Product Managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. We are seeking a strategic and results-driven Go to Market (GTM) Manager to support the planning and execution of product launches and market entry strategies. The GTM Manager will collaborate with cross-functional teams-including Product, Marketing, Technology, Data & Analytics, Design, Finance, and Operations-to ensure successful product positioning, messaging, and adoption in target markets. Overview Vice President, Go-to-Market (GTM) Manager is responsible for developing, executing, and optimizing Proprietary Wallets GTM strategies across product, technology, marketing, brand and third party vendors. This role will lead cross-functional teams to ensure successful product launches, market entry, and revenue growth that aligns with business objectives. Key Responsibilities GTM Strategy Development: Design and implement comprehensive go-to-market strategies for new wallets product, including market segmentation, positioning, pricing, and channel strategy Cross-Functional Leadership: Lead and coordinate cross-functional teams (Product, Marketing, Technology, Data & Analytics, Design, Finance, and Operations) to ensure alignment and execution of GTM plans Market Analysis & Insights: Partner with market research and insights teams on competitive analysis and customer insights to inform GTM decisions and identify growth opportunities Product Launch Management: Oversee end-to-end product launch processes, including planning, execution, and post-launch performance tracking, partnering side-by-side with core product managers Performance Measurement: Define and monitor key performance indicators (KPIs) for GTM initiatives, providing regular reporting to executive leadership Customer Feedback: Gather and analyze customer feedback to inform future GTM strategies and product improvements Stakeholder Engagement: Serve as a strategic partner to senior leadership, providing recommendations and updates on GTM initiatives and market trends Process Optimization: Continuously improve GTM processes, tools, and frameworks to drive efficiency and scalability Qualifications: Bachelor's degree in Business, Marketing, or related field 10+ years of experience in go-to-market strategy, product management, marketing, strategy, or related roles Proven track record of successful product launches and market entries Strong analytical, project management, and communication skills Strong analytical, strategic thinking, and problem-solving skills Excellent leadership, communication, and stakeholder management abilities Experience working in cross-functional teams and influencing at all levels of the organization Deep understanding of market dynamics, customer needs, and competitive landscapes Experience in marketing, branding and customer insights Experience in Financial Services or Tech sector is a plus ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking in the Data Technology organization, you are an integral part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. Your role involves promoting significant business impact through your capabilities and contributions, utilizing deep technical expertise and problem-solving methodologies to address a diverse array of challenges across multiple technologies and applications. As the Senior Lead Solutions Engineer, you will actively promote the adoption of AI/ML & GenAI platforms and Data Products, ensuring standardized governance around AI and Data Lifecycle. You will collaborate with product, architecture, and platform teams to develop solutions for business use cases that support platform adoption. Job Responsibilities Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Create solution prioritized use cases by evaluating approved architecture standards, platform capabilities and governance frameworks to scale the onboarding on the GenAI, ML and Data platforms. Develop blueprints or templates for efficient and automated customers onboarding to the platform for a quicker path to production. Participate in continuous prototyping of new technology to inform data technology teams on potential new tools to be integrated as part of the existing platforms. Partner with platform engineering and architecture to help evaluate the platform capabilities keeping performance, ease of use, integration, resilience and maintainability in mind. Manage a team of Data and ML Solutions Engineer to ensure the highest quality of code, processes, demos and solutions by participating in hands on design discussions, peer reviews and troubleshooting. Required qualifications, capabilities and skills Formal training or certification on software engineering concepts and 5+ years applied experience Extensive experience in AI/ML solution design, and large-scale data transformation programs within complex, highly regulated environments. Demonstrated success building both batch and real-time ML pipelines-including model training, serving, and monitoring-and automating workflows with orchestration tools (Airflow, Step Functions). Strong understanding of Data Lake, relational and NoSQL databases, Data Governance frameworks, AI Ethics, Model Governance, Data Privacy. Hands on experience in developing, debugging, and maintaining code in large-scale environments using modern programming languages (e.g., PySpark, Python) Exceptional communication and stakeholder-management skills, to serve as a subject matter expert for various advanced data and ML solutions. Preferred qualifications, capabilities and skills Master's degree (or equivalent experience) in Computer Science, Data Science, Engineering, or a related discipline. Knowledge of AI Ethics, Model Governance, MLOps, LLMOps process and best practices ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
01/22/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking in the Data Technology organization, you are an integral part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. Your role involves promoting significant business impact through your capabilities and contributions, utilizing deep technical expertise and problem-solving methodologies to address a diverse array of challenges across multiple technologies and applications. As the Senior Lead Solutions Engineer, you will actively promote the adoption of AI/ML & GenAI platforms and Data Products, ensuring standardized governance around AI and Data Lifecycle. You will collaborate with product, architecture, and platform teams to develop solutions for business use cases that support platform adoption. Job Responsibilities Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Create solution prioritized use cases by evaluating approved architecture standards, platform capabilities and governance frameworks to scale the onboarding on the GenAI, ML and Data platforms. Develop blueprints or templates for efficient and automated customers onboarding to the platform for a quicker path to production. Participate in continuous prototyping of new technology to inform data technology teams on potential new tools to be integrated as part of the existing platforms. Partner with platform engineering and architecture to help evaluate the platform capabilities keeping performance, ease of use, integration, resilience and maintainability in mind. Manage a team of Data and ML Solutions Engineer to ensure the highest quality of code, processes, demos and solutions by participating in hands on design discussions, peer reviews and troubleshooting. Required qualifications, capabilities and skills Formal training or certification on software engineering concepts and 5+ years applied experience Extensive experience in AI/ML solution design, and large-scale data transformation programs within complex, highly regulated environments. Demonstrated success building both batch and real-time ML pipelines-including model training, serving, and monitoring-and automating workflows with orchestration tools (Airflow, Step Functions). Strong understanding of Data Lake, relational and NoSQL databases, Data Governance frameworks, AI Ethics, Model Governance, Data Privacy. Hands on experience in developing, debugging, and maintaining code in large-scale environments using modern programming languages (e.g., PySpark, Python) Exceptional communication and stakeholder-management skills, to serve as a subject matter expert for various advanced data and ML solutions. Preferred qualifications, capabilities and skills Master's degree (or equivalent experience) in Computer Science, Data Science, Engineering, or a related discipline. Knowledge of AI Ethics, Model Governance, MLOps, LLMOps process and best practices ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.As a Product Delivery Manager in newly created Regulatory Transformation team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Serve as the central coordination point across all pillars-the operational backbone and execution enabler Enables successful execution of the Hybrid address mandate by supporting delivery teams with structure, organization, and operational discipline Owns the creation and maintenance of polished, executive-level materials, including steering the committee decks, leadership updates and read-ahead Maintains high quality confluence pages and centralized repositories to ensure a single source of truth Establishes and continuously improves PMO standard, templates, digital footprints across the regulatory transformation portfolio Supports leadership in shaping and operationalizing the Newly created Regulatory Transformation Operating Model Leverages AI and automation tools to accelerate deck creation, meeting summarizes, reporting, and content maintenance Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Ability to produce executive ready presentations and written materials strong experience working across technology, product, ops, COS organization, and other key stakeholders Exceptional organizational skills and attentions to detail Influence without authority Creative problem solving and continuous improvement mindset Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Preferred qualifications, capabilities, and skills Comfort operating in high visibility, senior stakeholder environments Proficient knowledge of the product development life cycle, design, and data analytics ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
01/22/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.As a Product Delivery Manager in newly created Regulatory Transformation team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Serve as the central coordination point across all pillars-the operational backbone and execution enabler Enables successful execution of the Hybrid address mandate by supporting delivery teams with structure, organization, and operational discipline Owns the creation and maintenance of polished, executive-level materials, including steering the committee decks, leadership updates and read-ahead Maintains high quality confluence pages and centralized repositories to ensure a single source of truth Establishes and continuously improves PMO standard, templates, digital footprints across the regulatory transformation portfolio Supports leadership in shaping and operationalizing the Newly created Regulatory Transformation Operating Model Leverages AI and automation tools to accelerate deck creation, meeting summarizes, reporting, and content maintenance Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Ability to produce executive ready presentations and written materials strong experience working across technology, product, ops, COS organization, and other key stakeholders Exceptional organizational skills and attentions to detail Influence without authority Creative problem solving and continuous improvement mindset Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Preferred qualifications, capabilities, and skills Comfort operating in high visibility, senior stakeholder environments Proficient knowledge of the product development life cycle, design, and data analytics ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Overview: J.P. Morgan Workplace Solutions (JPMWS) is seeking dynamic Client Relationship Managers to join our team. With a diverse client base of over 2000 corporate clients, ranging from early-stage start-ups to established multinational corporations, JPMWS manages nearly $370 billion in assets for 1.8 million corporate employee participants. Our team has over 600 experienced professionals in 17 locations worldwide. Role Summary: As a Client Relationship Manager (CRM) at Workplace Solutions, you will be a trusted partner to our clients, demonstrating tenacity, focus, and exceptional organizational skills. You will be at the forefront of client and partner relationships, responsible for managing user and decision-maker interactions, achieving revenue and growth targets, while ensuring client satisfaction. The ideal candidate will exhibit ambition, resilience, a keen interest in understanding clients' business needs, and a strong technical orientation to customize solutions for diverse scenarios. Key Responsibilities: Develop and maintain robust relationships with assigned clients Engage with decision-makers to deepen client relationships and build client loyalty Work with internal stakeholders and external partners to advocate for clients and provide creative solutions Partner with Bankers on participant engagement initiatives and ensure they are kept abreast of overall relationship status Be responsible for creating and maintaining key client data in Dynamics Be responsible for client contract management, including renewals, amendments, price updates and product extensions, etc. Advocate for client and ensure that client escalations are resolved Ensure client satisfaction through strategic planning, proactive communication, issue resolution, and performance measurement achievements Achieve assigned targets for client retention and referenceability Stay informed about industry trends to provide best practices and industry insights to clients and the organization Build a network of equity compensation influencers and experts in equity compensation Lead client presentations to review metrics and strategic planning in person as required by business goals Collaborate with Sales, Implementations, Operations, and Service Desk teams to optimize client and employee support Actively grow existing accounts to identify new value creation opportunities Required Qualifications, Skills, and Capabilities: Bachelor's degree in Business or equivalent experience Experience in equity compensation. Proven experience in Relationship Management with global companies Proactive nature with a commitment to serving as a trusted advisor to customers Strong analytical and problem-solving skills as well as consultative and negotiation skills Ability to collaborate across the organization and externally to drive change Ability to lead, prioritize and execute on multiple concurrent initiatives Strong ability to present compelling stories and ideas and relay strategy Exceptional personal, listening, written, and verbal communication skills Demonstrated success in building and nurturing multi-level client relationships Ability to lead, motivate, and develop creative solutions to complex problems while managing multiple initiatives Strong understanding of customer requirements and ability to identify up-sell and cross-sell opportunities Willing to travel up to 10 percent of working time Preferred Qualifications, Skills, and Capabilities: Experience with Cloud-Based software Project management experience with excellent organizational skills Success-oriented mindset with a focus on customer satisfaction Superior critical thinking, decision-making, and problem-solving skills Join J.P. Morgan Workplace Solutions and be part of a team that values innovation, client satisfaction, and professional growth. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
01/21/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Overview: J.P. Morgan Workplace Solutions (JPMWS) is seeking dynamic Client Relationship Managers to join our team. With a diverse client base of over 2000 corporate clients, ranging from early-stage start-ups to established multinational corporations, JPMWS manages nearly $370 billion in assets for 1.8 million corporate employee participants. Our team has over 600 experienced professionals in 17 locations worldwide. Role Summary: As a Client Relationship Manager (CRM) at Workplace Solutions, you will be a trusted partner to our clients, demonstrating tenacity, focus, and exceptional organizational skills. You will be at the forefront of client and partner relationships, responsible for managing user and decision-maker interactions, achieving revenue and growth targets, while ensuring client satisfaction. The ideal candidate will exhibit ambition, resilience, a keen interest in understanding clients' business needs, and a strong technical orientation to customize solutions for diverse scenarios. Key Responsibilities: Develop and maintain robust relationships with assigned clients Engage with decision-makers to deepen client relationships and build client loyalty Work with internal stakeholders and external partners to advocate for clients and provide creative solutions Partner with Bankers on participant engagement initiatives and ensure they are kept abreast of overall relationship status Be responsible for creating and maintaining key client data in Dynamics Be responsible for client contract management, including renewals, amendments, price updates and product extensions, etc. Advocate for client and ensure that client escalations are resolved Ensure client satisfaction through strategic planning, proactive communication, issue resolution, and performance measurement achievements Achieve assigned targets for client retention and referenceability Stay informed about industry trends to provide best practices and industry insights to clients and the organization Build a network of equity compensation influencers and experts in equity compensation Lead client presentations to review metrics and strategic planning in person as required by business goals Collaborate with Sales, Implementations, Operations, and Service Desk teams to optimize client and employee support Actively grow existing accounts to identify new value creation opportunities Required Qualifications, Skills, and Capabilities: Bachelor's degree in Business or equivalent experience Experience in equity compensation. Proven experience in Relationship Management with global companies Proactive nature with a commitment to serving as a trusted advisor to customers Strong analytical and problem-solving skills as well as consultative and negotiation skills Ability to collaborate across the organization and externally to drive change Ability to lead, prioritize and execute on multiple concurrent initiatives Strong ability to present compelling stories and ideas and relay strategy Exceptional personal, listening, written, and verbal communication skills Demonstrated success in building and nurturing multi-level client relationships Ability to lead, motivate, and develop creative solutions to complex problems while managing multiple initiatives Strong understanding of customer requirements and ability to identify up-sell and cross-sell opportunities Willing to travel up to 10 percent of working time Preferred Qualifications, Skills, and Capabilities: Experience with Cloud-Based software Project management experience with excellent organizational skills Success-oriented mindset with a focus on customer satisfaction Superior critical thinking, decision-making, and problem-solving skills Join J.P. Morgan Workplace Solutions and be part of a team that values innovation, client satisfaction, and professional growth. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country. As a Client Success Senior Associate within the Commercial & Investment Bank you will support Sr. team Members and serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury Management Officers, Client Service, Implementations, and Know Your Client (KYC) teams to deliver an enhanced client experience to the firm's valued relationships and newly acquired clients being implemented. The Client Success Senior Associate plays an important role in the execution of the firm's retention, growth, and client experience strategies, including accountability to deliver on broader organizational service and revenue expansion. The Client Success Senior Associate will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an engaged resource that can ensure a high degree of client satisfaction. Job Responsibilities Contribute to strategic client reviews and long-term planning and partner with Banking and Sales on growth opportunities Manage/resolve client escalations and issues Help the coordination and project management of product implementations and service related needs Assist in relationship review documents, visualizations from data sets Maintain ongoing relationship management routines Manage project meetings for large client implementations and create and manage planning for projects such as migrations, year-end pricing changes, etc. Work with Risk partners for certain elements of risk management including fraud prevention. Help coordinate and facilitate RFPs responses and participate in RFPs where applicable Coordinate with the banking team to participate in sales pitches for prospect clients to show the value add of the service model Possess knowledge of treasury and cash management products to be able to address and coordinate the resolution of set-up, invoice and billing issues Coordinate with the Banker and operational partners, such as Client Data Management Team, & KYC, to assist with the onboarding of new to bank clients and to assist with periodic client renewals Required qualifications, skills and capabilities Bachelor's degree and/or 3+ years of equivalent prior work experience in Business Operations / Client Services / Sales Support Comprehensive knowledge of Treasury Products and Services Proven client interaction skills to calibrate & manage client expectations Proven proficiency in managing client problem resolution and delivering solutions; ability to mobilize internal resources to move quickly to resolve issues Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc. Working knowledge of Microsoft Office suite of products such as Project, Power-point and Excel Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions Preferred qualifications, skills and capabilities MBA PMP or other Project Management Certifications Ability to provide quantifiable management reporting Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Some travel required (20%) to visit clients and internal partners. Please note this role is not eligible for employer immigration sponsorship. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
01/21/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country. As a Client Success Senior Associate within the Commercial & Investment Bank you will support Sr. team Members and serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury Management Officers, Client Service, Implementations, and Know Your Client (KYC) teams to deliver an enhanced client experience to the firm's valued relationships and newly acquired clients being implemented. The Client Success Senior Associate plays an important role in the execution of the firm's retention, growth, and client experience strategies, including accountability to deliver on broader organizational service and revenue expansion. The Client Success Senior Associate will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an engaged resource that can ensure a high degree of client satisfaction. Job Responsibilities Contribute to strategic client reviews and long-term planning and partner with Banking and Sales on growth opportunities Manage/resolve client escalations and issues Help the coordination and project management of product implementations and service related needs Assist in relationship review documents, visualizations from data sets Maintain ongoing relationship management routines Manage project meetings for large client implementations and create and manage planning for projects such as migrations, year-end pricing changes, etc. Work with Risk partners for certain elements of risk management including fraud prevention. Help coordinate and facilitate RFPs responses and participate in RFPs where applicable Coordinate with the banking team to participate in sales pitches for prospect clients to show the value add of the service model Possess knowledge of treasury and cash management products to be able to address and coordinate the resolution of set-up, invoice and billing issues Coordinate with the Banker and operational partners, such as Client Data Management Team, & KYC, to assist with the onboarding of new to bank clients and to assist with periodic client renewals Required qualifications, skills and capabilities Bachelor's degree and/or 3+ years of equivalent prior work experience in Business Operations / Client Services / Sales Support Comprehensive knowledge of Treasury Products and Services Proven client interaction skills to calibrate & manage client expectations Proven proficiency in managing client problem resolution and delivering solutions; ability to mobilize internal resources to move quickly to resolve issues Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc. Working knowledge of Microsoft Office suite of products such as Project, Power-point and Excel Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions Preferred qualifications, skills and capabilities MBA PMP or other Project Management Certifications Ability to provide quantifiable management reporting Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Some travel required (20%) to visit clients and internal partners. Please note this role is not eligible for employer immigration sponsorship. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country. As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury Management Officers, Client Service, Implementations, and Know Your Client (KYC) teams to deliver an enhanced client experience to the firm's valued relationships and newly acquired clients being implemented. The Client Success Officer plays an important role in the execution of the firm's retention, growth, and client experience strategies, including accountability to deliver on broader organizational service and revenue expansion. The Client Success Officer will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an engaged resource that can ensure a high degree of client satisfaction. Job Responsibilities Contribute to strategic client reviews and long-term planning and partner with Banking and Sales on growth opportunities Manage/resolve client escalations and issues Help the coordination and project management of product implementations and service related needs Assist in relationship review documents, visualizations from data sets Maintain ongoing relationship management routines Manage project meetings for large client implementations and create and manage planning for projects such as migrations, year-end pricing changes, etc. Work with Risk partners for certain elements of risk management including fraud prevention. Help coordinate and facilitate RFPs responses and participate in RFPs where applicable Coordinate with the banking team to participate in sales pitches for prospect clients to show the value add of the service model Address and coordinate the set-up, invoice and billing for treasury and cash management products Coordinate with the Banker and operational partners, such as Client Data Management Team, & KYC, to assist with the onboarding of new to bank clients and to assist with periodic client renewals Required qualifications, skills and capabilities Bachelor's degree and/or 5+ years of equivalent prior work experience in Business Operations / Client Services / Sales Support Comprehensive knowledge of Treasury Products and Services Proven client interaction skills to calibrate & manage client expectations Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change Proven proficiency in managing client problem resolution and delivering solutions; ability to mobilize internal resources to move quickly to resolve issues Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc. Working knowledge of Microsoft Office suite of products such as Project, Power-point and Excel Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions Preferred Qualifications: MBA PMP or other Project Management Certifications Ability to provide quantifiable management reporting Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth. Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more Help the community through expansive volunteer opportunities Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Some travel required (20%) to visit clients and internal partners. Please note this role is not eligible for employer immigration sponsorship. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
01/21/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country. As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury Management Officers, Client Service, Implementations, and Know Your Client (KYC) teams to deliver an enhanced client experience to the firm's valued relationships and newly acquired clients being implemented. The Client Success Officer plays an important role in the execution of the firm's retention, growth, and client experience strategies, including accountability to deliver on broader organizational service and revenue expansion. The Client Success Officer will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an engaged resource that can ensure a high degree of client satisfaction. Job Responsibilities Contribute to strategic client reviews and long-term planning and partner with Banking and Sales on growth opportunities Manage/resolve client escalations and issues Help the coordination and project management of product implementations and service related needs Assist in relationship review documents, visualizations from data sets Maintain ongoing relationship management routines Manage project meetings for large client implementations and create and manage planning for projects such as migrations, year-end pricing changes, etc. Work with Risk partners for certain elements of risk management including fraud prevention. Help coordinate and facilitate RFPs responses and participate in RFPs where applicable Coordinate with the banking team to participate in sales pitches for prospect clients to show the value add of the service model Address and coordinate the set-up, invoice and billing for treasury and cash management products Coordinate with the Banker and operational partners, such as Client Data Management Team, & KYC, to assist with the onboarding of new to bank clients and to assist with periodic client renewals Required qualifications, skills and capabilities Bachelor's degree and/or 5+ years of equivalent prior work experience in Business Operations / Client Services / Sales Support Comprehensive knowledge of Treasury Products and Services Proven client interaction skills to calibrate & manage client expectations Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change Proven proficiency in managing client problem resolution and delivering solutions; ability to mobilize internal resources to move quickly to resolve issues Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc. Working knowledge of Microsoft Office suite of products such as Project, Power-point and Excel Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions Preferred Qualifications: MBA PMP or other Project Management Certifications Ability to provide quantifiable management reporting Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth. Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more Help the community through expansive volunteer opportunities Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Some travel required (20%) to visit clients and internal partners. Please note this role is not eligible for employer immigration sponsorship. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country. As a Client Success Senior Associate within the Commercial & Investment Bank you will support Senior team Members and serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury Management Officers, Client Service, Implementations, and Know Your Client (KYC) teams to deliver an enhanced client experience to the firm's valued relationships and newly acquired clients being implemented. The Client Success Senior Associate plays an important role in the execution of the firm's retention, growth, and client experience strategies, including accountability to deliver on broader organizational service and revenue expansion. The Client Success Senior Associate will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an engaged resource that can ensure a high degree of client satisfaction. Job Responsibilities Contribute to strategic client reviews and long-term planning and partner with Banking and Sales on growth opportunities Manage/resolve client escalations and issues Help the coordination and project management of product implementations and service related needs Assist in relationship review documents, visualizations from data sets Maintain ongoing relationship management routines Manage project meetings for large client implementations and create and manage planning for projects such as migrations, year-end pricing changes, etc. Work with Risk partners for certain elements of risk management including fraud prevention. Help coordinate and facilitate RFPs responses and participate in RFPs where applicable Coordinate with the banking team to participate in sales pitches for prospect clients to show the value add of the service model Possess knowledge of treasury and cash management products to be able to address and coordinate the resolution of set-up, invoice and billing issues Coordinate with the Banker and operational partners, such as Client Data Management Team, & KYC, to assist with the onboarding of new to bank clients and to assist with periodic client renewals Required qualifications, skills and capabilities Bachelor's degree and/or 3+ years of equivalent prior work experience in Business Operations / Client Services / Sales Support Comprehensive knowledge of Treasury Products and Services Proven client interaction skills to calibrate & manage client expectations Proven proficiency in managing client problem resolution and delivering solutions; ability to mobilize internal resources to move quickly to resolve issues Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc. Working knowledge of Microsoft Office suite of products such as Project, Power-point and Excel Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions Preferred qualifications, skills and capabilities MBA PMP or other Project Management Certifications Ability to provide quantifiable management reporting Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Some travel required (20%) to visit clients and internal partners. Please note this role is not eligible for employer immigration sponsorship. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
01/21/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country. As a Client Success Senior Associate within the Commercial & Investment Bank you will support Senior team Members and serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury Management Officers, Client Service, Implementations, and Know Your Client (KYC) teams to deliver an enhanced client experience to the firm's valued relationships and newly acquired clients being implemented. The Client Success Senior Associate plays an important role in the execution of the firm's retention, growth, and client experience strategies, including accountability to deliver on broader organizational service and revenue expansion. The Client Success Senior Associate will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an engaged resource that can ensure a high degree of client satisfaction. Job Responsibilities Contribute to strategic client reviews and long-term planning and partner with Banking and Sales on growth opportunities Manage/resolve client escalations and issues Help the coordination and project management of product implementations and service related needs Assist in relationship review documents, visualizations from data sets Maintain ongoing relationship management routines Manage project meetings for large client implementations and create and manage planning for projects such as migrations, year-end pricing changes, etc. Work with Risk partners for certain elements of risk management including fraud prevention. Help coordinate and facilitate RFPs responses and participate in RFPs where applicable Coordinate with the banking team to participate in sales pitches for prospect clients to show the value add of the service model Possess knowledge of treasury and cash management products to be able to address and coordinate the resolution of set-up, invoice and billing issues Coordinate with the Banker and operational partners, such as Client Data Management Team, & KYC, to assist with the onboarding of new to bank clients and to assist with periodic client renewals Required qualifications, skills and capabilities Bachelor's degree and/or 3+ years of equivalent prior work experience in Business Operations / Client Services / Sales Support Comprehensive knowledge of Treasury Products and Services Proven client interaction skills to calibrate & manage client expectations Proven proficiency in managing client problem resolution and delivering solutions; ability to mobilize internal resources to move quickly to resolve issues Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc. Working knowledge of Microsoft Office suite of products such as Project, Power-point and Excel Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions Preferred qualifications, skills and capabilities MBA PMP or other Project Management Certifications Ability to provide quantifiable management reporting Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Some travel required (20%) to visit clients and internal partners. Please note this role is not eligible for employer immigration sponsorship. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team. As a Treasury Sales Associate in Commercial Banking, you will play an integral part in contributing to new sales targets, managing business relationships, and achieving portfolio growth objectives. You will participate in the three-year development plan designed for a progression of job functions to develop skills over time for a successful career within the firm and ability to pursue more senior roles within the Treasury Solutions such as a Treasury Management Officer position. Job responsibilities Collaborate with the Treasury Management Officer (TMO) on client proposals to identify appropriate Treasury solutions, perform cost and benefit analysis, competitive pricing and run profitability models Assist with client call preparation by creating relationship review materials, pitch books, account plans, and conducting customer research Develop an understanding of clients' Treasury cash management structure and objectives Coordinate with product partners to develop comprehensive Treasury solutions Develop and understand competitors' products and positioning within the client & market Work with the TMO's throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately Collaborate with internal partners to ensure successful implementation, product ramp-up and accurate pricing and billing Required qualifications, capabilities, and skills Bachelor's Degree Three+ years' relevant banking and treasury experience Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment Superior verbal and written communication skills with the ability to mobilize internal networks and resources Ability to understand Treasury Solutions products, pricing philosophy, and billing process and procedures Proficiency in Microsoft Office (PowerPoint, Excel and Word) Ambition to develop into an individual sales contributor Preferred qualifications, capabilities, and skills Interest in working with experienced Treasury partners to recognize a client's cash flow needs and apply appropriate banking solutions Sales, portfolio management or relationship management experience Qualitative and quantitative skills FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
01/21/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team. As a Treasury Sales Associate in Commercial Banking, you will play an integral part in contributing to new sales targets, managing business relationships, and achieving portfolio growth objectives. You will participate in the three-year development plan designed for a progression of job functions to develop skills over time for a successful career within the firm and ability to pursue more senior roles within the Treasury Solutions such as a Treasury Management Officer position. Job responsibilities Collaborate with the Treasury Management Officer (TMO) on client proposals to identify appropriate Treasury solutions, perform cost and benefit analysis, competitive pricing and run profitability models Assist with client call preparation by creating relationship review materials, pitch books, account plans, and conducting customer research Develop an understanding of clients' Treasury cash management structure and objectives Coordinate with product partners to develop comprehensive Treasury solutions Develop and understand competitors' products and positioning within the client & market Work with the TMO's throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately Collaborate with internal partners to ensure successful implementation, product ramp-up and accurate pricing and billing Required qualifications, capabilities, and skills Bachelor's Degree Three+ years' relevant banking and treasury experience Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment Superior verbal and written communication skills with the ability to mobilize internal networks and resources Ability to understand Treasury Solutions products, pricing philosophy, and billing process and procedures Proficiency in Microsoft Office (PowerPoint, Excel and Word) Ambition to develop into an individual sales contributor Preferred qualifications, capabilities, and skills Interest in working with experienced Treasury partners to recognize a client's cash flow needs and apply appropriate banking solutions Sales, portfolio management or relationship management experience Qualitative and quantitative skills FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country. As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury Management Officers, Client Service, Implementations, and Know Your Client (KYC) teams to deliver an enhanced client experience to the firm's valued relationships and newly acquired clients being implemented. The Client Success Officer plays an important role in the execution of the firm's retention, growth, and client experience strategies, including accountability to deliver on broader organizational service and revenue expansion. The Client Success Officer will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an engaged resource that can ensure a high degree of client satisfaction. Job Responsibilities Contribute to strategic client reviews and long-term planning and partner with Banking and Sales on growth opportunities Manage/resolve client escalations and issues Help the coordination and project management of product implementations and service related needs Assist in relationship review documents, visualizations from data sets Maintain ongoing relationship management routines Manage project meetings for large client implementations and create and manage planning for projects such as migrations, year-end pricing changes, etc. Work with Risk partners for certain elements of risk management including fraud prevention. Help coordinate and facilitate RFPs responses and participate in RFPs where applicable Coordinate with the banking team to participate in sales pitches for prospect clients to show the value add of the service model Address and coordinate the set-up, invoice and billing for treasury and cash management products Coordinate with the Banker and operational partners, such as Client Data Management Team, & KYC, to assist with the onboarding of new to bank clients and to assist with periodic client renewals Required qualifications, skills and capabilities Bachelor's degree and/or 5+ years of equivalent prior work experience in Business Operations / Client Services / Sales Support Comprehensive knowledge of Treasury Products and Services Proven client interaction skills to calibrate & manage client expectations Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change Proven proficiency in managing client problem resolution and delivering solutions; ability to mobilize internal resources to move quickly to resolve issues Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc. Working knowledge of Microsoft Office suite of products such as Project, Power-point and Excel Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions Preferred Qualifications: MBA PMP or other Project Management Certifications Ability to provide quantifiable management reporting Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth. Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more Help the community through expansive volunteer opportunities Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Some travel required (20%) to visit clients and internal partners. Please note this role is not eligible for employer immigration sponsorship. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
01/21/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country. As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury Management Officers, Client Service, Implementations, and Know Your Client (KYC) teams to deliver an enhanced client experience to the firm's valued relationships and newly acquired clients being implemented. The Client Success Officer plays an important role in the execution of the firm's retention, growth, and client experience strategies, including accountability to deliver on broader organizational service and revenue expansion. The Client Success Officer will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an engaged resource that can ensure a high degree of client satisfaction. Job Responsibilities Contribute to strategic client reviews and long-term planning and partner with Banking and Sales on growth opportunities Manage/resolve client escalations and issues Help the coordination and project management of product implementations and service related needs Assist in relationship review documents, visualizations from data sets Maintain ongoing relationship management routines Manage project meetings for large client implementations and create and manage planning for projects such as migrations, year-end pricing changes, etc. Work with Risk partners for certain elements of risk management including fraud prevention. Help coordinate and facilitate RFPs responses and participate in RFPs where applicable Coordinate with the banking team to participate in sales pitches for prospect clients to show the value add of the service model Address and coordinate the set-up, invoice and billing for treasury and cash management products Coordinate with the Banker and operational partners, such as Client Data Management Team, & KYC, to assist with the onboarding of new to bank clients and to assist with periodic client renewals Required qualifications, skills and capabilities Bachelor's degree and/or 5+ years of equivalent prior work experience in Business Operations / Client Services / Sales Support Comprehensive knowledge of Treasury Products and Services Proven client interaction skills to calibrate & manage client expectations Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change Proven proficiency in managing client problem resolution and delivering solutions; ability to mobilize internal resources to move quickly to resolve issues Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc. Working knowledge of Microsoft Office suite of products such as Project, Power-point and Excel Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions Preferred Qualifications: MBA PMP or other Project Management Certifications Ability to provide quantifiable management reporting Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth. Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more Help the community through expansive volunteer opportunities Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Some travel required (20%) to visit clients and internal partners. Please note this role is not eligible for employer immigration sponsorship. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Unlock your potential and dive deep into market analytics and product launch strategy and execution . Harness your expertise to build pivotal relationships, identify areas of improvement, increase efficiencies, and lead our products to their launch. As a Go-to-Market Strategy Manager within the Core Payments Product Management team, you will play a pivotal role in devising and implementing product launch strategies and execution plans. Your contributions will facilitate the introduction and adoption of key payment offerings such as ACH, Disbursements, and Wire payments. You will be instrumental in segmenting clients and prospects to match client requirements with the pricing and positioning of our products. Additionally, you will be responsible for creating product marketing materials, constructing Sales enablement plans, and developing and conducting trainings to expand product offerings and achieve revenue goals. Job responsibilities Develop a strong understanding of our products and value-added services to effectively tailor internal and client-facing product marketing collateral to specific client segments and use cases Build and maintain working relationships with stakeholders across distinct functions including Product, Sales, Commercialization and Legal Collaborate with Product Managers and cross-functional teams to develop and implement strategies for new product launches and expansions Perform market research and conduct analysis to evaluate market trends, competitor pricing strategies, and client behavior to recommend product improvements Partner with Product Managers to develop internal and client-facing product marketing collateral Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise working in Product Management, Product Marketing, Consulting, or Go-to-Market execution Developing knowledge of product management and client segmentation, data analysis and market research Experience in developing and executing product targeting strategies Consulting, strategy or go-to-market / commercialization experience Strong storytelling and analytical skills with ability to translate product vision into go-to-market plans and execute on them Sales enablement experience with bringing new product capabilities to market Proficiency in Microsoft Word, Excel, and PowerPoint Preferred qualifications, capabilities, and skills Effective communication skills to present ideas, plans, and strategies to a diverse audience Market research skills to identify opportunities, trends, and customer preferences Strong interpersonal skills to build and maintain relationships with stakeholders and partners ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
01/21/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Unlock your potential and dive deep into market analytics and product launch strategy and execution . Harness your expertise to build pivotal relationships, identify areas of improvement, increase efficiencies, and lead our products to their launch. As a Go-to-Market Strategy Manager within the Core Payments Product Management team, you will play a pivotal role in devising and implementing product launch strategies and execution plans. Your contributions will facilitate the introduction and adoption of key payment offerings such as ACH, Disbursements, and Wire payments. You will be instrumental in segmenting clients and prospects to match client requirements with the pricing and positioning of our products. Additionally, you will be responsible for creating product marketing materials, constructing Sales enablement plans, and developing and conducting trainings to expand product offerings and achieve revenue goals. Job responsibilities Develop a strong understanding of our products and value-added services to effectively tailor internal and client-facing product marketing collateral to specific client segments and use cases Build and maintain working relationships with stakeholders across distinct functions including Product, Sales, Commercialization and Legal Collaborate with Product Managers and cross-functional teams to develop and implement strategies for new product launches and expansions Perform market research and conduct analysis to evaluate market trends, competitor pricing strategies, and client behavior to recommend product improvements Partner with Product Managers to develop internal and client-facing product marketing collateral Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise working in Product Management, Product Marketing, Consulting, or Go-to-Market execution Developing knowledge of product management and client segmentation, data analysis and market research Experience in developing and executing product targeting strategies Consulting, strategy or go-to-market / commercialization experience Strong storytelling and analytical skills with ability to translate product vision into go-to-market plans and execute on them Sales enablement experience with bringing new product capabilities to market Proficiency in Microsoft Word, Excel, and PowerPoint Preferred qualifications, capabilities, and skills Effective communication skills to present ideas, plans, and strategies to a diverse audience Market research skills to identify opportunities, trends, and customer preferences Strong interpersonal skills to build and maintain relationships with stakeholders and partners ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION The J.P. Morgan Wealth Management Service Center Team: Our investment professionals work in a team based, call center environment assisting clients and prospects with investment account service requests and inquiries over the telephone and serve as experts on our online brokerage platform. We focus on delivering quality interactions, serving a variety of unique types of accounts and client segments including Self-Directed Investing, Chase Private Client, and the JP Morgan Private Bank. As a Client Service Leader within the J.P. Morgan Wealth Management Client Service Center team, you will play a pivotal role in our mission to deliver an exceptional client experience and guide team members in making wise investment decisions. Your responsibilities will include direct management of a team of Registered Representatives, where you will provide outstanding leadership and effective supervision. You will be part of a fun, engaging, empowered, and inclusive team environment where we value each other and every client we serve. Your leadership and supervision skills will be utilized in managing a team of Investment Professionals who focus on delivering quality interactions and serving a variety of unique account types and client segments, including Self-Directed Investing, Chase Private Client, and the JP Morgan Private Bank. Job responsibilities Create an outstanding employee experience and a winning culture, resulting in a place where people are excited to come to work every day Manage day-to-day employee activities, including coaching, timekeeping, performance management, recognition, and conducting disciplinary action when needed Develop employees through effective coaching and career development conversations Recruit and onboard new team members Schedule strategically and manage the floor tactically to meet service levels Speak with clients and handle escalations Conduct call observations to review the quality of service provided Resolve problems, conduct research, and address complaints Supervise licensed staff effectively, ensuring adherence to registration and compliance tasks Foster and develop partnerships across the enterprise Maintain an effective risk and controls environment by exercising sound judgment to protect our firm and clients Required qualifications, capabilities, and skills 3 + years of financial services or brokerage experience Strong business and investment acumen, and knowledge of investment products, Individual Retirement Accounts (IRAs), managed (wrap) accounts, and employee benefit programs required FINRA Series 7, 63 (or equivalent) required, and ability to hold registration in all 50 states and territories Experience with networking, partnering, and influencing leaders in various parts of the organization in order to move the business forward Effectively manage multiple priorities in a fast-paced environment; adaptive to change Ability to balance producing strong results with proper risk management, strong compliance record in previous position(s) Excellent communication skills, highly professional and experienced in creating and presenting information Hours of operation are Monday to Friday 8am - 9pm EST and Saturday 9am - 5pm EST Preferred qualifications, capabilities, and skills FINRA Series 9/10 (or equivalent), required or must obtain within 90 days of employment 1 or more years of leading people in the brokerage industry preferred Proven experience in a leadership capacity, ability to motivate and develop at an individual and team level Ability to embrace change and effectively guide employees through shifts in business needs or priorities ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
01/20/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION The J.P. Morgan Wealth Management Service Center Team: Our investment professionals work in a team based, call center environment assisting clients and prospects with investment account service requests and inquiries over the telephone and serve as experts on our online brokerage platform. We focus on delivering quality interactions, serving a variety of unique types of accounts and client segments including Self-Directed Investing, Chase Private Client, and the JP Morgan Private Bank. As a Client Service Leader within the J.P. Morgan Wealth Management Client Service Center team, you will play a pivotal role in our mission to deliver an exceptional client experience and guide team members in making wise investment decisions. Your responsibilities will include direct management of a team of Registered Representatives, where you will provide outstanding leadership and effective supervision. You will be part of a fun, engaging, empowered, and inclusive team environment where we value each other and every client we serve. Your leadership and supervision skills will be utilized in managing a team of Investment Professionals who focus on delivering quality interactions and serving a variety of unique account types and client segments, including Self-Directed Investing, Chase Private Client, and the JP Morgan Private Bank. Job responsibilities Create an outstanding employee experience and a winning culture, resulting in a place where people are excited to come to work every day Manage day-to-day employee activities, including coaching, timekeeping, performance management, recognition, and conducting disciplinary action when needed Develop employees through effective coaching and career development conversations Recruit and onboard new team members Schedule strategically and manage the floor tactically to meet service levels Speak with clients and handle escalations Conduct call observations to review the quality of service provided Resolve problems, conduct research, and address complaints Supervise licensed staff effectively, ensuring adherence to registration and compliance tasks Foster and develop partnerships across the enterprise Maintain an effective risk and controls environment by exercising sound judgment to protect our firm and clients Required qualifications, capabilities, and skills 3 + years of financial services or brokerage experience Strong business and investment acumen, and knowledge of investment products, Individual Retirement Accounts (IRAs), managed (wrap) accounts, and employee benefit programs required FINRA Series 7, 63 (or equivalent) required, and ability to hold registration in all 50 states and territories Experience with networking, partnering, and influencing leaders in various parts of the organization in order to move the business forward Effectively manage multiple priorities in a fast-paced environment; adaptive to change Ability to balance producing strong results with proper risk management, strong compliance record in previous position(s) Excellent communication skills, highly professional and experienced in creating and presenting information Hours of operation are Monday to Friday 8am - 9pm EST and Saturday 9am - 5pm EST Preferred qualifications, capabilities, and skills FINRA Series 9/10 (or equivalent), required or must obtain within 90 days of employment 1 or more years of leading people in the brokerage industry preferred Proven experience in a leadership capacity, ability to motivate and develop at an individual and team level Ability to embrace change and effectively guide employees through shifts in business needs or priorities ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION If you are passionate about supporting initiatives and executing processes that enhance efficiency and the client experience, then a role as a Business Solutions Banker is for you. As a Business Solutions Banker in Business Banking, you will be helping to improve the lives of our clients and the well-being of their businesses by offering financial solutions, education and advice. You will manage a portfolio of business or Not-for-Profit clients, and build relationships through providing financial education and innovative solutions with a focus on client experience. Job responsibilities Deliver an outstanding experience to Chase Business Banking clients by proactively providing comprehensive business banking solutions tailored to the financial needs and circumstances of the businesses Plan and conduct regularly-scheduled, agenda-based meetings with each client to understand their needs and goals; identify their banking needs, analyze current product usage, and pinpoint growth opportunities through Zoom and phone engagement; engage with clients through screen share tools to educate, guide, and assist the client with Chase online systems Use knowledge of banking, industry trends and internal tools to identify, recommend, and promote solutions that best serve the client while still working within risk parameters that protect the bank and ensure profitability of the portfolio Manage a portfolio of 225-275 high value business banking or Not-for-Profit clients by cultivating relationships to ensure a seamless client experience throughout Chase Understand the client's short-term and long-term capital needs to identify and manage credit opportunities up to $250,000 Understand the client's cash flow cycle to identify Cash Management, Card, and Payment Solutions to help streamline and optimize processing efficiency for the client.; understand and recommend ways to keep clients' funds and accounts protected Own client experience from end-to-end, engaging appropriate service teams to resolve issues; own the survey results for all assigned clients; and know when to escalate issues that require additional assistance or resolution Required qualifications, capabilities, and skills Minimum 3 years' experience in a Business Banking Relationship Management or portfolio management role, or related business experience Maintain strong Zoom/phone-based and written communication skills with individuals at all levels internally and externally Ability to proactively build relationships with clients and internal partners, and influence others in a fast-paced environment to achieve desired outcomes Ability to take initiative and develop rapport to build and maintain client relationships virtually; to identify opportunities and issues by asking targeted questions to assess current client needs and goals; and to assess and recommend viable and appropriate solutions for the client General knowledge of core business products and services including deposit, lending, and cash management Proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint Bachelor's degree in Finance or related field, or equivalent work experience Preferred qualifications, capabilities and skills Bachelor's degree in Finance or related field, or equivalent work experience ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.
01/19/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION If you are passionate about supporting initiatives and executing processes that enhance efficiency and the client experience, then a role as a Business Solutions Banker is for you. As a Business Solutions Banker in Business Banking, you will be helping to improve the lives of our clients and the well-being of their businesses by offering financial solutions, education and advice. You will manage a portfolio of business or Not-for-Profit clients, and build relationships through providing financial education and innovative solutions with a focus on client experience. Job responsibilities Deliver an outstanding experience to Chase Business Banking clients by proactively providing comprehensive business banking solutions tailored to the financial needs and circumstances of the businesses Plan and conduct regularly-scheduled, agenda-based meetings with each client to understand their needs and goals; identify their banking needs, analyze current product usage, and pinpoint growth opportunities through Zoom and phone engagement; engage with clients through screen share tools to educate, guide, and assist the client with Chase online systems Use knowledge of banking, industry trends and internal tools to identify, recommend, and promote solutions that best serve the client while still working within risk parameters that protect the bank and ensure profitability of the portfolio Manage a portfolio of 225-275 high value business banking or Not-for-Profit clients by cultivating relationships to ensure a seamless client experience throughout Chase Understand the client's short-term and long-term capital needs to identify and manage credit opportunities up to $250,000 Understand the client's cash flow cycle to identify Cash Management, Card, and Payment Solutions to help streamline and optimize processing efficiency for the client.; understand and recommend ways to keep clients' funds and accounts protected Own client experience from end-to-end, engaging appropriate service teams to resolve issues; own the survey results for all assigned clients; and know when to escalate issues that require additional assistance or resolution Required qualifications, capabilities, and skills Minimum 3 years' experience in a Business Banking Relationship Management or portfolio management role, or related business experience Maintain strong Zoom/phone-based and written communication skills with individuals at all levels internally and externally Ability to proactively build relationships with clients and internal partners, and influence others in a fast-paced environment to achieve desired outcomes Ability to take initiative and develop rapport to build and maintain client relationships virtually; to identify opportunities and issues by asking targeted questions to assess current client needs and goals; and to assess and recommend viable and appropriate solutions for the client General knowledge of core business products and services including deposit, lending, and cash management Proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint Bachelor's degree in Finance or related field, or equivalent work experience Preferred qualifications, capabilities and skills Bachelor's degree in Finance or related field, or equivalent work experience ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Join us to shape the future of Banking Payments through strategic leadership and innovative product management. Make a direct impact by driving new initiatives and building strong partnerships in a dynamic, collaborative environment. As a Senior Associate of Portfolio Management & Execution in Banking Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for assisting with prioritization, planning, and delivery of valuable capabilities with efficiency, speed, and quality. You will foster strong relationships with internal and external stakeholders as the main point of contact for your partners, and manage the Banking Payments area product portfolio, including new feature launches and technology refreshes. Job responsibilities Assist Product leads to develop and maintain a comprehensive strategy and roadmap for area product that incorporates our enterprise objectives and industry trends. Serve as the end-to-end program management lead for strategic initiatives impacting your portfolio. Build the framework and track the health of the overall roadmap for the products you support. Support Release management and delivery Serve as a POC for JIRA and agility Provide regular updates to internal and external stakeholders and escalate issues timely and effectively. Foster strong relationships with stakeholders, including partner teams, dependent product teams, technology, and operations, ensuring mutual goals are met. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in program management or a relevant domain area. Strong Agile project management skills with the ability to manage multiple initiatives simultaneously. Knowledge of Agile frameworks and tools like JIRA Excellent communication and interpersonal skills, with the ability to build and maintain strong partner relationships. Advanced knowledge of the product development life cycle. Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Preferred qualifications, capabilities, and skills Demonstrate prior experience working in a highly matrixed, complex organization. Knowledge of the financial services industry and regulatory environment. Experience in managing partner/client engagements and expectations. ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
01/19/2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. JOB DESCRIPTION Join us to shape the future of Banking Payments through strategic leadership and innovative product management. Make a direct impact by driving new initiatives and building strong partnerships in a dynamic, collaborative environment. As a Senior Associate of Portfolio Management & Execution in Banking Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for assisting with prioritization, planning, and delivery of valuable capabilities with efficiency, speed, and quality. You will foster strong relationships with internal and external stakeholders as the main point of contact for your partners, and manage the Banking Payments area product portfolio, including new feature launches and technology refreshes. Job responsibilities Assist Product leads to develop and maintain a comprehensive strategy and roadmap for area product that incorporates our enterprise objectives and industry trends. Serve as the end-to-end program management lead for strategic initiatives impacting your portfolio. Build the framework and track the health of the overall roadmap for the products you support. Support Release management and delivery Serve as a POC for JIRA and agility Provide regular updates to internal and external stakeholders and escalate issues timely and effectively. Foster strong relationships with stakeholders, including partner teams, dependent product teams, technology, and operations, ensuring mutual goals are met. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in program management or a relevant domain area. Strong Agile project management skills with the ability to manage multiple initiatives simultaneously. Knowledge of Agile frameworks and tools like JIRA Excellent communication and interpersonal skills, with the ability to build and maintain strong partner relationships. Advanced knowledge of the product development life cycle. Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Preferred qualifications, capabilities, and skills Demonstrate prior experience working in a highly matrixed, complex organization. Knowledge of the financial services industry and regulatory environment. Experience in managing partner/client engagements and expectations. ABOUT US Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.