Senior Penetration Tester job at JPMorgan Chase & Co Brooklyn, NY. Job Description This role is also open to Wilmington DE Columbus OH Plano, TX Washington, DC. Join our dedicated team in a role where your expertise in risk assessments and cybersecurity exercises propels forward our mission of safeguarding our operations and enhancing resiliency. This position offers the unique opportunity to shape our security posture and contribute to our continuous improvement in an environment that values innovation and teamwork. As an Assessments & Exercises Senior Associate in the Cybersecurity & Technology Controls team, you will help enhance the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Collaborate with the team to design and execute risk-driven tests and simulations. Evaluate preventative controls, incident response processes, and detection. Your ability to make informed decisions and foster continuous improvement will allow you to contribute to the achievement of the team's operational goals and the mitigation of cyber and resiliency risks. As part of the penetration test team, your primary responsibility will be performing hands on penetration testing of some of the firms most critical web and mobile applications. You will work with application developers to not only understand root cause and mitigate vulnerabilities, but also to identify where vulnerabilities can be identified earlier in the Software Development Life Cycle (SDLC). As a successful candidate within our team, you are expected to demonstrate an eagerness to learn, the promote to excel, excellent technical knowledge of security concepts, and proven expertise in penetration testing. Job responsibilities Collaborate with other Assessments & Exercises team members to conduct testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies to ensure alignment with industry standards and regulatory requirements Partner with subject matter experts to evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation Develop comprehensive assessment reports, including detailed findings, risk assessments, and remediation recommendations, and effectively communicate these insights to relevant stakeholders as you contribute to decisions that yield continuous improvement Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy Required qualifications, capabilities, and skills 3+ years of experience in cybersecurity or resiliency, with a focus on offensive security testing, assessments, or simulation exercises Experience conducting manual penetration tests against a wide variety of applications and technologies including web, API, and mobile (Android & iOS) applications Expertise in common cybersecurity threats and technology resiliency risks pertaining to the US financial services sector Proficiency in at least two security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework, offensive testing tools, or resiliency testing equivalents) Demonstrated collaboration, communication (written and verbal), and executive reporting skills, with the ability to work effectively with cross-functional teams and convey complex cybersecurity concepts and recommendations to diverse stakeholders Preferred qualifications, capabilities, and skills Proficiency in security concepts for both Windows and Unix-like Operating Systems Additional experience in testing thick clients, internal and external facing infrastructures, and cloud platforms (AWS/Azure/GCP) Experience in source code review and/or building software with multiple programming languages (i.e. Python, Java, Rust, etc.) Experience in reverse engineering thick clients and mobile applications Certifications like OSWE, CREST (CRT, CCT), OSCP, OSCE, GXPN, GWAPT, GPEN, GMOB, BSCP About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
04/02/2026
Full time
Senior Penetration Tester job at JPMorgan Chase & Co Brooklyn, NY. Job Description This role is also open to Wilmington DE Columbus OH Plano, TX Washington, DC. Join our dedicated team in a role where your expertise in risk assessments and cybersecurity exercises propels forward our mission of safeguarding our operations and enhancing resiliency. This position offers the unique opportunity to shape our security posture and contribute to our continuous improvement in an environment that values innovation and teamwork. As an Assessments & Exercises Senior Associate in the Cybersecurity & Technology Controls team, you will help enhance the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Collaborate with the team to design and execute risk-driven tests and simulations. Evaluate preventative controls, incident response processes, and detection. Your ability to make informed decisions and foster continuous improvement will allow you to contribute to the achievement of the team's operational goals and the mitigation of cyber and resiliency risks. As part of the penetration test team, your primary responsibility will be performing hands on penetration testing of some of the firms most critical web and mobile applications. You will work with application developers to not only understand root cause and mitigate vulnerabilities, but also to identify where vulnerabilities can be identified earlier in the Software Development Life Cycle (SDLC). As a successful candidate within our team, you are expected to demonstrate an eagerness to learn, the promote to excel, excellent technical knowledge of security concepts, and proven expertise in penetration testing. Job responsibilities Collaborate with other Assessments & Exercises team members to conduct testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies to ensure alignment with industry standards and regulatory requirements Partner with subject matter experts to evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation Develop comprehensive assessment reports, including detailed findings, risk assessments, and remediation recommendations, and effectively communicate these insights to relevant stakeholders as you contribute to decisions that yield continuous improvement Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy Required qualifications, capabilities, and skills 3+ years of experience in cybersecurity or resiliency, with a focus on offensive security testing, assessments, or simulation exercises Experience conducting manual penetration tests against a wide variety of applications and technologies including web, API, and mobile (Android & iOS) applications Expertise in common cybersecurity threats and technology resiliency risks pertaining to the US financial services sector Proficiency in at least two security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework, offensive testing tools, or resiliency testing equivalents) Demonstrated collaboration, communication (written and verbal), and executive reporting skills, with the ability to work effectively with cross-functional teams and convey complex cybersecurity concepts and recommendations to diverse stakeholders Preferred qualifications, capabilities, and skills Proficiency in security concepts for both Windows and Unix-like Operating Systems Additional experience in testing thick clients, internal and external facing infrastructures, and cloud platforms (AWS/Azure/GCP) Experience in source code review and/or building software with multiple programming languages (i.e. Python, Java, Rust, etc.) Experience in reverse engineering thick clients and mobile applications Certifications like OSWE, CREST (CRT, CCT), OSCP, OSCE, GXPN, GWAPT, GPEN, GMOB, BSCP About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
A prominent financial institution is seeking a Senior Penetration Tester to join their Cybersecurity & Technology Controls team. This role involves performing hands-on penetration testing of critical web and mobile applications, conducting risk assessments, and collaborating with other teams to enhance security posture. Ideal candidates should have at least 3 years of experience in cybersecurity, especially in offensive security testing. This position offers a competitive compensation package with various benefits emphasizing employee wellness and diversity.
04/02/2026
Full time
A prominent financial institution is seeking a Senior Penetration Tester to join their Cybersecurity & Technology Controls team. This role involves performing hands-on penetration testing of critical web and mobile applications, conducting risk assessments, and collaborating with other teams to enhance security posture. Ideal candidates should have at least 3 years of experience in cybersecurity, especially in offensive security testing. This position offers a competitive compensation package with various benefits emphasizing employee wellness and diversity.
A leading financial institution in Washington, DC, is seeking a Senior Penetration Tester to drive the security of critical banking applications. The successful candidate will plan, execute, and report on penetration tests, collaborating with development and security teams. Ideal applicants will have at least 5 years of experience in offensive security, strong technical skills in penetration testing, and a commitment to continuous learning. The role offers competitive compensation and benefits within a collaborative work environment.
04/02/2026
Full time
A leading financial institution in Washington, DC, is seeking a Senior Penetration Tester to drive the security of critical banking applications. The successful candidate will plan, execute, and report on penetration tests, collaborating with development and security teams. Ideal applicants will have at least 5 years of experience in offensive security, strong technical skills in penetration testing, and a commitment to continuous learning. The role offers competitive compensation and benefits within a collaborative work environment.
Senior Penetration Tester job at JPMorgan Chase & Co Washington DC. Job Description Drive the security of critical banking applications and platforms through hands-on offensive testing. As an Assessments & Exercises Vice President in the Cybersecurity and Technology Controls organization, you will play a key role in safeguarding the firm's most vital assets. Your primary responsibility will be to plan, execute, and report on penetration tests targeting high-impact applications, platforms, and services. Leveraging industry-standard methodologies and advanced techniques, you will proactively identify vulnerabilities, collaborate with application owners to understand root causes, and guide effective remediation to strengthen the firm's security posture. We are seeking candidates with a passion for offensive security, deep technical expertise in penetration testing, and a commitment to continuous learning and excellence. Job responsibilities Plan, scope, and execute penetration testing engagements across a variety of environments, including web applications, APIs, cloud platforms, infrastructure, thick-client, and/or mobile applications. Collect and validate pre-requisites for each engagement, ensuring all necessary access, documentation, and approvals are in place. Perform manual and automated testing to identify vulnerabilities, misconfigurations, and security weaknesses, leveraging industry-standard tools and custom scripts. Document and communicate findings through comprehensive reports that include technical details, risk assessments, and actionable remediation recommendations. Conduct peer reviews of penetration test reports to ensure accuracy, consistency, and quality of deliverables. Collaborate with development, infrastructure, and security teams to clarify findings, support remediation efforts, and provide subject matter expertise on offensive security. Stay current with emerging threats, vulnerabilities, and attack techniques by leveraging threat intelligence, security research, and participation in relevant industry groups. Contribute to the continuous improvement of penetration testing methodologies, tools, and frameworks to enhance effectiveness and alignment with firm strategy and regulatory requirements. Required qualifications, capabilities, and skills 5+ years of hands-on penetration testing experience in offensive security, with a proven track record of scoping, executing, and reporting on complex engagements. Expertise in manual penetration testing of web, API, cloud (AWS/Azure/GCP), infrastructure, thick-client, and/or mobile applications (android/iOS), including the use of industry-standard tools (e.g., Burp Suite, Nmap, Metasploit, etc.). Strong understanding of security assessment methodologies such as OWASP Top Ten, NIST Cybersecurity Framework, and other relevant standards. Ability to identify and articulate systemic security issues related to threats, vulnerabilities, and risks, and provide clear, actionable recommendations for remediation. Exceptional organizational and communication skills, including the ability to write detailed technical reports and present findings to both technical and non-technical stakeholders. Experience conducting peer reviews of penetration test reports and mentoring junior testers. Continuous learner who keeps up with the latest offensive security trends, tools, and techniques. Preferred qualifications, capabilities, and skills Knowledge of cybersecurity practices, operational risk management, and incident response methodologies within the US financial services sector, including relevant regulations, threats, and risks. Proficiency in penetration testing and security concepts for both Windows and Unix-like operating systems. Experience conducting security-focused source code reviews (e.g., Python, Java, Rust). Experience in reverse engineering thick-client and mobile applications to identify vulnerabilities. Relevant certifications such as OSWE, CREST (CRT, CCT), OSCP, OSCE, GXPN, GWAPT, GPEN, GMOB, or BSCP. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
04/02/2026
Full time
Senior Penetration Tester job at JPMorgan Chase & Co Washington DC. Job Description Drive the security of critical banking applications and platforms through hands-on offensive testing. As an Assessments & Exercises Vice President in the Cybersecurity and Technology Controls organization, you will play a key role in safeguarding the firm's most vital assets. Your primary responsibility will be to plan, execute, and report on penetration tests targeting high-impact applications, platforms, and services. Leveraging industry-standard methodologies and advanced techniques, you will proactively identify vulnerabilities, collaborate with application owners to understand root causes, and guide effective remediation to strengthen the firm's security posture. We are seeking candidates with a passion for offensive security, deep technical expertise in penetration testing, and a commitment to continuous learning and excellence. Job responsibilities Plan, scope, and execute penetration testing engagements across a variety of environments, including web applications, APIs, cloud platforms, infrastructure, thick-client, and/or mobile applications. Collect and validate pre-requisites for each engagement, ensuring all necessary access, documentation, and approvals are in place. Perform manual and automated testing to identify vulnerabilities, misconfigurations, and security weaknesses, leveraging industry-standard tools and custom scripts. Document and communicate findings through comprehensive reports that include technical details, risk assessments, and actionable remediation recommendations. Conduct peer reviews of penetration test reports to ensure accuracy, consistency, and quality of deliverables. Collaborate with development, infrastructure, and security teams to clarify findings, support remediation efforts, and provide subject matter expertise on offensive security. Stay current with emerging threats, vulnerabilities, and attack techniques by leveraging threat intelligence, security research, and participation in relevant industry groups. Contribute to the continuous improvement of penetration testing methodologies, tools, and frameworks to enhance effectiveness and alignment with firm strategy and regulatory requirements. Required qualifications, capabilities, and skills 5+ years of hands-on penetration testing experience in offensive security, with a proven track record of scoping, executing, and reporting on complex engagements. Expertise in manual penetration testing of web, API, cloud (AWS/Azure/GCP), infrastructure, thick-client, and/or mobile applications (android/iOS), including the use of industry-standard tools (e.g., Burp Suite, Nmap, Metasploit, etc.). Strong understanding of security assessment methodologies such as OWASP Top Ten, NIST Cybersecurity Framework, and other relevant standards. Ability to identify and articulate systemic security issues related to threats, vulnerabilities, and risks, and provide clear, actionable recommendations for remediation. Exceptional organizational and communication skills, including the ability to write detailed technical reports and present findings to both technical and non-technical stakeholders. Experience conducting peer reviews of penetration test reports and mentoring junior testers. Continuous learner who keeps up with the latest offensive security trends, tools, and techniques. Preferred qualifications, capabilities, and skills Knowledge of cybersecurity practices, operational risk management, and incident response methodologies within the US financial services sector, including relevant regulations, threats, and risks. Proficiency in penetration testing and security concepts for both Windows and Unix-like operating systems. Experience conducting security-focused source code reviews (e.g., Python, Java, Rust). Experience in reverse engineering thick-client and mobile applications to identify vulnerabilities. Relevant certifications such as OSWE, CREST (CRT, CCT), OSCP, OSCE, GXPN, GWAPT, GPEN, GMOB, or BSCP. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Internal Strategy and Process Consulting Lead Chicago, IL, United States and 1 more Job Identification Job Category Process Improvement Business Unit Consumer & Community Banking Locations 10 S Dearborn St, Chicago, IL, 60603, US 3415 Vision Dr, Columbus, OH, 43219, US Job Schedule Full time Job Shift Day Base Pay/Salary Chicago,IL $104,500.00-$195,000.00 Job Description Performance Consulting isa dedicated internal consulting group that is highly visible and a critical component of our transformation. The teampartners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for furtherscaled execution.We are the driving force behind transformative business strategies that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Process Improvement Manager at JPMorgan Chase, you will be at the forefront of our business transformation journey, playing a crucial role in reshaping organizational strategy and operating models. Your expertise in business and digital transformation, robotic process automation (RPA), and artificial intelligence tools will be instrumental in driving innovative solutions that redefine how we operate. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will analyze data, craft compelling narratives to communicate complex ideas, and lead diverse teams to achieve common goals. Your ability to innovate, adapt to change, and manage tasks effectively will be essential in driving service-delivery improvement and achieving our departmental objectives, ultimately propelling the firm toward a state of operational excellence. Job responsibilities Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations. Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding. Collaborate with LOBs and IT teams to evaluate existing technology ecosystems to identify/optimize platforms and tools that align with business objectives and drive digital transformation. Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals. Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement. Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions Lead one or more client projects, including managing multiple associates across several workstreams and developing team members both formally and informally, including serving as a mentor. Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions. Manage ambiguity of requests by structuring and scoping complex problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical solutions Required qualifications, capabilities, and skills 5+ years of experience in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction. Bachelor's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact. Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement (see preferred technology below). Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems (see preferred technology below). Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department. Self-motivated and executes deliverables with speed and precision A dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge. Ability to travel up to 10% Preferred qualifications, capabilities, and skills 3+ years management consulting experience Master's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. Familiarity with relevant technology/systems, such as Tableau, Alteryx, Power BI, Salesforce, SAP, Oracle, Python or R, SQL, and JIRA/JIRA Align Demonstrated ability to drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness. Experience utilizing systems thinking to analyze complex processes and identify areas for optimization and integration. Ability to foster cross-functional collaboration to identify and implement process improvement opportunities across departments. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
04/02/2026
Full time
Internal Strategy and Process Consulting Lead Chicago, IL, United States and 1 more Job Identification Job Category Process Improvement Business Unit Consumer & Community Banking Locations 10 S Dearborn St, Chicago, IL, 60603, US 3415 Vision Dr, Columbus, OH, 43219, US Job Schedule Full time Job Shift Day Base Pay/Salary Chicago,IL $104,500.00-$195,000.00 Job Description Performance Consulting isa dedicated internal consulting group that is highly visible and a critical component of our transformation. The teampartners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for furtherscaled execution.We are the driving force behind transformative business strategies that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Process Improvement Manager at JPMorgan Chase, you will be at the forefront of our business transformation journey, playing a crucial role in reshaping organizational strategy and operating models. Your expertise in business and digital transformation, robotic process automation (RPA), and artificial intelligence tools will be instrumental in driving innovative solutions that redefine how we operate. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will analyze data, craft compelling narratives to communicate complex ideas, and lead diverse teams to achieve common goals. Your ability to innovate, adapt to change, and manage tasks effectively will be essential in driving service-delivery improvement and achieving our departmental objectives, ultimately propelling the firm toward a state of operational excellence. Job responsibilities Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations. Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding. Collaborate with LOBs and IT teams to evaluate existing technology ecosystems to identify/optimize platforms and tools that align with business objectives and drive digital transformation. Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals. Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement. Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions Lead one or more client projects, including managing multiple associates across several workstreams and developing team members both formally and informally, including serving as a mentor. Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions. Manage ambiguity of requests by structuring and scoping complex problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical solutions Required qualifications, capabilities, and skills 5+ years of experience in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction. Bachelor's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact. Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement (see preferred technology below). Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems (see preferred technology below). Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department. Self-motivated and executes deliverables with speed and precision A dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge. Ability to travel up to 10% Preferred qualifications, capabilities, and skills 3+ years management consulting experience Master's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. Familiarity with relevant technology/systems, such as Tableau, Alteryx, Power BI, Salesforce, SAP, Oracle, Python or R, SQL, and JIRA/JIRA Align Demonstrated ability to drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness. Experience utilizing systems thinking to analyze complex processes and identify areas for optimization and integration. Ability to foster cross-functional collaboration to identify and implement process improvement opportunities across departments. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
A top financial institution in New York is seeking an experienced Product Manager to drive product innovation in Merchant Services. You will lead the end-to-end product life cycle, develop strategies, and ensure top-tier client experiences. Ideal candidates have over 5 years in product management, particularly in payments, with strong analytical and stakeholder management skills. This role offers a competitive salary and the chance to impact customer satisfaction significantly.
04/02/2026
Full time
A top financial institution in New York is seeking an experienced Product Manager to drive product innovation in Merchant Services. You will lead the end-to-end product life cycle, develop strategies, and ensure top-tier client experiences. Ideal candidates have over 5 years in product management, particularly in payments, with strong analytical and stakeholder management skills. This role offers a competitive salary and the chance to impact customer satisfaction significantly.