NTT DATA

Support client data centers and IT closets in Buffalo through hardware installations, network cabling, break/fix troubleshooting, inventory management, tape operations, and work-order quality checks. This on-site role includes weekday coverage and participation in an after-hours on-call rotation. Responsibilities Manage the work-order queue, assign technicians, and schedule shift activities. Complete move, add, and change requests, including hardware installations and network cabling. Troubleshoot hardware and connectivity issues and replace failed components. Manage inventory check-in and check-out and maintain accurate records in DC Portal. Perform tape operations, device reboots, amber-light tours, escorts, and after-hours support. Conduct work-order quality checks and maintain a safe, orderly work area. Required Skills Data center operations Data center tape operations Smart hands support Device reboots Hardware installation Network cabling Hardware troubleshooting Connectivity troubleshooting Inventory management systems Work-order quality assurance

Job Description Job Description NTT Data's client is currently seeking a Data Center Technician to join their team in Amarillo, Texas. Job Description: Lead MAC operations and ensure compliance with cabling and racking standards. Run copper and fiber cabling, including labeling and documenting connections. Independently perform racking, stacking, and structured cabling for new deployments. Troubleshoot network connectivity and hardware issues, including fiber diagnostics. Coordinate with vendors and internal teams to support infrastructure upgrades. Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides second line remote and onsite technical support to clients. Provides second line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communication skills, both verbal and written. Ability to plan activities and projects well in advance and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc. Required experience: 3+ years of experience in building, deploying and supporting data center networking infrastructure. Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies. About NTT DATA: NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is hourly range $30.00hr to $35.00/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Job Description Job Description Company Overview: Req ID: 395148 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Consultant - Network to join our team in Remote, Texas (US-TX), United States (US). Job Description: • Network Engineer JD • Knowledge of LAN • Knowledge of WAN - MPLS, SDWan, P2P • Security and Hardering (ACL. Prefix-list) • Routing Engineering PBR, rotuing protocols, BGP and OSPF • Troubleshooting skins • VPNs • Troubleshooting skills and tools as Wireshark • Wirelles Controllers and Client • Basic Load Balancing skills Networking Strategic Advisor Job Grade description: Conducts feasibility studies on strategic and tactical plans, design of digital/analog networks and evaluation of network services / technology for current and future network development. Performs complex technical analysis of software, hardware and network systems, systems integration for front-end processors, multiplexes, LAN/WAN communications, network nodes, switches and various transmission system. Serves as leading contributor within one or more major projects and is recognized internally as the highest level technical subject matter expert. Skills: Expert knowledge of network performance, network administration and troubleshooting techniques. Mastery knowledge of network related hardware and software (including routers, switches, TCP/IP, Ethernet, VPNs, Firewalls, etc.). Mastery understanding of security issues and implications to network solutions. Typical Years of Experience Typically requires 15+ years relevant experience. Minimum Education and Certifications Physical Requirements / Working Conditions: Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations. • Client travel including overnight domestic or international trips may be required. About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $90.12 to $100.60 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description Job Description L2 Data Center Technician - 26-00944 Onsite in Colorado City, TX Temp W2 Only with NTTD / No C2C NTT Data's client is currently seeking a L2 Data Centre Technician to join their team in Colorado City, Texas. We will consider anyone interested in relocating to Colorado City, TX Job Description: Lead MAC operations and ensure compliance with cabling and racking standards. Run copper and fiber cabling, including labeling and documenting connections. Independently perform racking, stacking, and structured cabling for new deployments. Troubleshoot network connectivity and hardware issues, including fiber diagnostics. Coordinate with vendors and internal teams to support infrastructure upgrades. Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides second line remote and onsite technical support to clients. Provides second line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written. Ability to plan activities and projects well in advance and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc. Required experience: 3+ years of experience in building, deploying and supporting data center networking infrastructure. Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies. About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $35/hour. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Job Description Job Description This person must be an experienced help lead and facilitate hospital working sessions associated with: ServiceNow design and configuration workshops. Assignment group design and operational alignment. Greenfield Service Catalog development and workshops. Out-of-the-box ServiceNow process design and implementation. Consultative guidance to client SMEs on decisions, requirements, and recommended practices. Coordination with client stakeholders to keep design decisions and implementation activities moving toward go-live. The primary need would be a hands-on, consultative resource who can facilitate these sessions and guide our teams through the ServiceNow onboarding and design process, rather than simply provide project coordination. About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($x - x/hourly ) . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Design and maintain semantic models, ontologies, and knowledge graphs for US lending products and enterprise data. Map lending concepts to Snowflake data assets and catalogs, apply RDF, OWL, SPARQL, and AWS technologies, and partner with business, data, governance, and AI/ML teams to support data discovery, governance, and AI-ready solutions. Responsibilities Design, develop, and maintain ontologies and semantic models for lending products, processes, and data assets. Model lending concepts and the lifecycle across origination, underwriting, servicing, credit risk, and collections. Map ontology concepts to physical data models, Snowflake assets, and enterprise data catalogs. Develop knowledge graphs and semantic layers for data discovery, lineage, integration, and AI use cases. Establish ontology governance, naming conventions, metadata standards, and reusable modeling practices. Collaborate with business, data, governance, and AI/ML teams to support data quality and enterprise data initiatives. Required Skills Ontology engineering Semantic data modeling Knowledge graph development RDFOWLSPARQLSnowflake Amazon Neptune AWS Sage Maker Lending data modeling

NTT DATA is seeking an ITIL Service Manager to lead end-to-end IT service management for global clients in a dynamic, innovation-driven environment. In this role, you will own key ITIL processes-including incident, problem, change, and request management-ensuring service stability, SLA achievement, and high client satisfaction. You will collaborate with cross-functional and international teams, optimize ITSM toolsets, manage service performance reporting, and drive continual service improvement initiatives that support large-scale digital transformation programs. This position offers significant visibility, growth, and the chance to shape best-in-class service operations. Responsibilities Oversee ITIL-based service management processes across incident, problem, change, and request management Ensure SLAs, OLAs, and KPIs are defined, monitored, and continuously improved Lead root cause analysis and drive problem resolution for recurring service issues Coordinate with global delivery, infrastructure, and application teams to stabilize services Own the service catalog and configuration management data quality for assigned services Implement and optimize ITSM tools and workflows to support digital transformation initiatives Prepare and present service performance reports to stakeholders and clients Drive continual service improvement initiatives aligned to business outcomes Ensure compliance with security, risk, and audit requirements within service operations Coach and mentor teams on ITIL best practices and standard operating procedures Required Skills ITIL framework and processes (incident, problem, change, request, CMDB) IT Service Management (ITSM) tools such as Service Now or BMC Remedy Service Level Management and KPI reporting Root cause analysis and problem management techniques Change and release management coordination IT operations and infrastructure fundamentals Process design and continual service improvement (CSI) Stakeholder management and communication Data analysis and dashboard/report creation Governance, risk, and compliance in IT services