Mastercard

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Bizops Engineer-1 Overview: Who Is Mastercard:Mastercard is committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. The company focuses on making transactions safe, simple, smart, and accessible. Through secure data, global networks, strong partnerships, and a passion for innovation, Mastercard helps individuals, financial institutions, governments, and businesses reach their full potential. A core part of Mastercard's identity is its Decency Quotient (DQ) -a cultural foundation that guides how employees work, collaborate, and lead. Mastercard fosters a culture of inclusion that respects individual strengths, perspectives, and experiences. The company believes that diversity drives better decisions, fuels innovation, and leads to stronger business outcomes. Technology at Mastercard shapes the future of the digital economy. The organization builds revolutionary systems that make global commerce more connected, inclusive, sustainable, and secure. Mastercard technologists work on a truly global network, creating critical systems and products that enable people everywhere to access essential goods and services. The culture is inclusive, diverse, and collaborative-celebrating strengths, valuing experience, and offering flexibility to build a career across disciplines and continents. Employees work alongside experts and leaders at all levels, improving existing systems and inventing what comes next. About the Role: Business Operations (Biz Ops) - SRE / Operational Readiness Architect The Business Operations (Biz Ops) team serves as the production readiness steward for Mastercard products. As a Business Operations Site Reliability Engineer (SRE) / Operational Readiness Architect , the mission is to ensure platform stability, health, and resilience. Key Responsibilities - Foster developer ownership and empower teams to build resilient, fault tolerant, scalable products. - Support developers during the build phase with operational design, automation, capacity planning, and monitoring .- Establish and enforce operational standards while promoting an agile, learning focused culture. - Lead triage and root cause analysis with a focus on business impact and blameless post mortems. - Engage early in the development lifecycle to proactively manage production and change activities. - Drive risk management, compliance, and mitigation across environments. - Align product and customer priorities with operational needs through continuous feedback. - Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless post-mortems. -Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover -Work with a global team spread across tech hubs in multiple geographies and time zones -Share knowledge and mentor junior resources Team Specific Skills /Operational Readiness Architect - Serve as the primary contact for application health, performance, and capacity. - Support services before launch through system design consulting, capacity planning, and launch reviews. - Partner with development and product teams to define monitoring and alerting strategies. - Build frameworks that enable zero downtime deployments. ITSM Practices - Analyze ITSM activities and provide feedback to development teams on operational gaps and resiliency concerns. Role Qualifications - BS in Computer Science or related technical field, or equivalent practical experience. - Curiosity and appetite for automation, new technologies, and scalable architectures. - Strong problem solving skills, communication abilities, ownership, and drive. - Interest in large scale distributed systems design, analysis, and troubleshooting. - Ability to work in diverse, matrix based, geographically distributed teams. - Balance between long term system health and short term fixes. - Ability to collaborate cross functionally with clear understanding of expected system behavior and monitoring needs. -Experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. - Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. -Ability to work in shifts and weekends when in needed & based on team members rotations & schedule. Preferred Qualifications - Experience with algorithms, data structures, scripting, pipeline management, and software design. - Experience working across development, operations, and product teams. - Prior SRE experience. - Expertise in RDBMS such as PostgreSQL and Oracle. - Proficiency in SQL, PL/SQL, and PostgreSQL features. - Strong understanding of database architecture, performance tuning, and query optimization. - Experience with monitoring tools (e.g., Splunk, Dynatrace). - Experience in production support and ITIL processes. - Experience with CI/CD tools: Git/Bitbucket, Jenkins, Maven, Artifactory, Groovy, Chef. - Understanding of: - Client server relationships - Network concepts (Layer 1-3) - Stack trace analysis (TCP dumps, heap/CPU/memory/thread dumps) - Load balancers and application firewalls - Operating system navigation - Logging and monitoring standards - High availability and business continuity - Caching concepts - Configuration management Great to Have - Awareness of security implementations, certificate lifecycle management, mutual TLS, SSL handshake, SSH keys, and encryption methods (symmetric/asymmetric). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard. What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams. Role qualifications: Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Target Salary Range: 122,000 - 165,000 - 207,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Biz Ops Manager Who is Mastercard?At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.Technology at MastercardWhat we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture.We are seeking a highly motivated and experienced Sr./Lead/Principal Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor.We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments.Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Experienced in Operations readiness of the application, site reliability engineering, Automations and ITSM practices. Hands experience on creating various dashboards for the team and for the senior leadership. All About You The ideal candidate will have experience in many of these areas:• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.• Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth.• Experience with algorithms, data structures, scripting, pipeline management, and software design• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.• Interest in designing, analyzing, and troubleshooting large-scale distributed systems.• Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team.• Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system.• Comfortable collaborating with cross-functional teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal BizOps Engineer We are seeking a Lead Data Engineer to join Mastercard Architecture & Analytics. You will help shape our innovation roadmap by exploring new technologies and building scalable, data driven prototypes and products. The ideal candidate is hands on, curious, adaptable, and motivated to experiment and learn. What You'll Do Drive Data Architecture: Own the data architecture and modeling strategy for AI projects. Define how data is stored, organized, and accessed. Select technologies, design schemas/formats, and ensure systems support scalable AI and analytics workloads. Build Scalable Data Pipelines: Lead development of robust ETL/ELT workflows and data models. Build pipelines that move large datasets with high reliability and low latency to support training and inference for AI and generative AI systems. Ensure Data Quality & Governance: Oversee data governance and compliance with internal standards and regulations. Implement data anonymization, quality checks, lineage, and controls for handling sensitive information. Provide Technical Leadership: Offer hands on leadership across data engineering projects. Conduct code reviews, enforce best practices, and promote clean, well tested code. Introduce improvements in development processes and tooling. Cross Functional Collaboration: Work closely with engineers, scientists, and product stakeholders. Scope work, manage data deliverables in agile sprints, and ensure timely delivery of data components aligned with project milestones.What You'll Bring Extensive Data Engineering Experience: 8-12+ years in data engineering or backend engineering, including senior/lead roles. Experience designing end to end data systems, solving scale/performance challenges, integrating diverse sources, and operating pipelines in production. Big Data & Cloud Expertise: Strong skills in Python and/or Java/Scala. Deep experience with Spark, Hadoop, Hive/Impala, and Airflow. Hands on work with AWS, Azure, or GCP using cloud native processing and storage services (e.g., S3, Glue, EMR, Data Factory). Ability to design scalable, cost efficient workloads for experimental and variable R&D environments. AI/ML Data Lifecycle Knowledge: Understanding of data needs for machine learning-dataset preparation, feature/label management, and supporting real time or batch training pipelines. Experience with feature stores or streaming data is useful. Leadership & Mentorship: Ability to translate ambiguous goals into clear plans, guide engineers, and lead technical execution. Problem Solving Mindset: Approach issues systematically, using analysis and data to select scalable, maintainable solutions.Required Skills Education & Background: Bachelor's degree in Computer Science, Engineering, or related field. 8-12+ years of proven experience architecting and operating production grade data systems, especially those supporting analytics or ML workloads. Pipeline Development: Expert in ETL/ELT design and implementation, working with diverse data sources, transformations, and targets. Strong experience scheduling and orchestrating pipelines using Airflow or similar tools. Programming & Databases: Advanced Python and/or Scala/Java skills and strong software engineering fundamentals (version control, CI, code reviews). Excellent SQL abilities, including performance tuning on large datasets. Big Data Technologies: Hands on Spark experience (RDDs/DataFrames, optimization). Familiar with Hadoop components (HDFS, YARN), Hive/Impala, and streaming systems like Kafka or Kinesis. Cloud Infrastructure: Experience deploying data systems on AWS/Azure/GCP. Familiar with cloud data lakes, warehouses (Redshift, BigQuery, Snowflake), and cloud based processing engines (EMR, Dataproc, Glue, Synapse). Comfortable with Linux and shell scripting. Data Governance & Security: Knowledge of data privacy regulations, PII handling, access controls, encryption/masking, and data quality validation. Experience with metadata management or data cataloging tools is a plus. Collaboration & Agile Delivery: Strong communication skills and experience working with cross functional teams. Ability to document designs clearly and deliver iteratively using agile practices.Preferred Skills Advanced Cloud & Data Platform Expertise: Experience with AWS data engineering services, Databricks, and Lakehouse/Delta Lake architectures (including bronze/silver/gold layers). Modern Data Stack: Familiarity with dbt, Great Expectations, containerization (Docker/Kubernetes), and monitoring tools like Grafana or cloud native monitoring. DevOps & CI/CD for Data: Experience implementing CI/CD pipelines for data workflows and using IaC tools like Terraform or CloudFormation. Knowledge of data versioning (e.g., Delta Lake time travel) and supporting continuous delivery for ML systems. Continuous Learning: Motivation to explore emerging technologies, especially in AI and generative AI data workflows. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $152,000 - $258,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Job Description: The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Check out this short video we have created about who we are and what we do! Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Automation tools - XLR, Jenkins, Chef, PCF application, etc. Monitoring tools - Splunk, Dynatrace, etc, AI Tools - MS Copilot developer suit, RPA etc. Scripting knowledge - Jenkin pipeline, groove script, Python, shell Network concept ( F5, load balancer, firewalls, etc.) Certificate Mgmt. / renewal automation Vulnerability and Security Event management application knowledge will be an add on (app like- Phantom, Carbon black, Tenable, Checkmarx, Tripwire etc.) Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications Interest in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Exposure to algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Passion to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Ability to learn how to work across development, operations, and product teams to prioritize needs and to build relationships is a must. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead BizOps Engineer We are seeking a Lead Data Engineer to join Mastercard Architecture & Analytics team. You will help shape our innovation roadmap by exploring new technologies and building scalable, data driven prototypes and products. The ideal candidate is hands on, curious, adaptable, and motivated to experiment and learn.What You'll Do Drive Data Architecture: Own the data architecture and modeling strategy for AI projects. Define how data is stored, organized, and accessed. Select technologies, design schemas/formats, and ensure systems support scalable AI and analytics workloads. Build Scalable Data Pipelines: Lead development of robust ETL/ELT workflows and data models. Build pipelines that move large datasets with high reliability and low latency to support training and inference for AI and generative AI systems. Ensure Data Quality & Governance: Oversee data governance and compliance with internal standards and regulations. Implement data anonymization, quality checks, lineage, and controls for handling sensitive information. Provide Technical Leadership: Offer hands on leadership across data engineering projects. Conduct code reviews, enforce best practices, and promote clean, well tested code. Introduce improvements in development processes and tooling. Cross Functional Collaboration: Work closely with engineers, scientists, and product stakeholders. Scope work, manage data deliverables in agile sprints, and ensure timely delivery of data components aligned with project milestones.What You'll Bring Extensive Data Engineering Experience: 8-12+ years in data engineering or backend engineering, including senior/lead roles. Experience designing end to end data systems, solving scale/performance challenges, integrating diverse sources, and operating pipelines in production. Big Data & Cloud Expertise: Strong skills in Python and/or Java/Scala. Deep experience with Spark, Hadoop, Hive/Impala, and Airflow. Hands on work with AWS, Azure, or GCP using cloud native processing and storage services (e.g., S3, Glue, EMR, Data Factory). Ability to design scalable, cost efficient workloads for experimental and variable R&D environments. AI/ML Data Lifecycle Knowledge: Understanding of data needs for machine learning-dataset preparation, feature/label management, and supporting real time or batch training pipelines. Experience with feature stores or streaming data is useful. Leadership & Mentorship: Ability to translate ambiguous goals into clear plans, guide engineers, and lead technical execution. Problem Solving Mindset: Approach issues systematically, using analysis and data to select scalable, maintainable solutions.Required Skills Education & Background: Bachelor's degree in Computer Science, Engineering, or related field. 8-12+ years of proven experience architecting and operating production grade data systems, especially those supporting analytics or ML workloads. Pipeline Development: Expert in ETL/ELT design and implementation, working with diverse data sources, transformations, and targets. Strong experience scheduling and orchestrating pipelines using Airflow or similar tools. Programming & Databases: Advanced Python and/or Scala/Java skills and strong software engineering fundamentals (version control, CI, code reviews). Excellent SQL abilities, including performance tuning on large datasets. Big Data Technologies: Hands on Spark experience (RDDs/DataFrames, optimization). Familiar with Hadoop components (HDFS, YARN), Hive/Impala, and streaming systems like Kafka or Kinesis. Cloud Infrastructure: Experience deploying data systems on AWS/Azure/GCP. Familiar with cloud data lakes, warehouses (Redshift, BigQuery, Snowflake), and cloud based processing engines (EMR, Dataproc, Glue, Synapse). Comfortable with Linux and shell scripting. Data Governance & Security: Knowledge of data privacy regulations, PII handling, access controls, encryption/masking, and data quality validation. Experience with metadata management or data cataloging tools is a plus. Collaboration & Agile Delivery: Strong communication skills and experience working with cross functional teams. Ability to document designs clearly and deliver iteratively using agile practices.Preferred Skills Advanced Cloud & Data Platform Expertise: Experience with AWS data engineering services, Databricks, and Lakehouse/Delta Lake architectures (including bronze/silver/gold layers). Modern Data Stack: Familiarity with dbt, Great Expectations, containerization (Docker/Kubernetes), and monitoring tools like Grafana or cloud native monitoring. DevOps & CI/CD for Data: Experience implementing CI/CD pipelines for data workflows and using IaC tools like Terraform or CloudFormation. Knowledge of data versioning (e.g., Delta Lake time travel) and supporting continuous delivery for ML systems. Continuous Learning: Motivation to explore emerging technologies, especially in AI and generative AI data workflows. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Site Reliability Engineering Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Director, Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) Director to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Team Specific Skills: It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all of these aspects of the role: • Operational Readiness Architect: o Serve as the primary contact responsible for the overall application health, performance, and capacity o Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. o Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. • Site Reliability Engineering: o Performs operability and resilience design and implements and maintains highly reliable and scalable infrastructure. o Perform root cause analysis of incidents and collaborate with development teams to resolve issues. o Stay up to date with the latest technologies and trends in SRE and cloud computing. o Participate in on-call rotations and be available to respond to critical incidents. o Complete end-to-end run ownership of the product. o Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. o Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. • DevOps/Automation: o Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement. o Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. o Performs operational and resilience Design and implements solutions for capacity planning and performance optimization. o Increase automation and tooling to reduce toil and manual intervention • ITSM Practices: o Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role qualifications: The ideal candidate will have experience in many of these areas: • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Ability to read, write, and understand code in one of the programming languages such as Java, Spring Framework, Python, Go. • Strong understanding of DevOps principles, practices along with configuration management. • Experience in operational and resilience designing, building, and operating large-scale, distributed systems. • A passion for observability, automation and continuous improvement. • Familiarity with cloud platforms like AWS, Azure, or GCP (a plus). • Experience in observability tools such as Splunk, Dynatrace, Prometheus, Datadog, Grafana, and Monitoring as a Code. • Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, analytical, coupled with strong communication skills and a sense of ownership and drive. • Interest in designing, analyzing, and troubleshooting large-scale distributed systems. • Strong leadership and mentoring skills. • Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. • Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. • Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability . click apply for full job details

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, BizOps Job Description Summary BizOps team is looking for a Vice President who will lead a team of Site Reliability Engineers and Support Technicians. This team is responsible for all business operations functions that include: day to day platform availability, Tier 1, 2 & 3 support, defect resolutions, CI/CD pipelines, customer integrations, platform automation, safety and soundness activities, monitoring/alerting maturity and RUN WELL standards. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? The role of business operations is to be the production readiness steward for platforms that support program business functions. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Maintain site Reliability overall Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $200,000 - $330,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Overview: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation, while managing service levels for some of Mastercard's most critical security services." Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Bizops Engineer-2 Overview: Who Is Mastercard:Mastercard is committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. The company focuses on making transactions safe, simple, smart, and accessible. Through secure data, global networks, strong partnerships, and a passion for innovation, Mastercard helps individuals, financial institutions, governments, and businesses reach their full potential. A core part of Mastercard's identity is its Decency Quotient (DQ) -a cultural foundation that guides how employees work, collaborate, and lead. Mastercard fosters a culture of inclusion that respects individual strengths, perspectives, and experiences. The company believes that diversity drives better decisions, fuels innovation, and leads to stronger business outcomes. Technology at Mastercard shapes the future of the digital economy. The organization builds revolutionary systems that make global commerce more connected, inclusive, sustainable, and secure. Mastercard technologists work on a truly global network, creating critical systems and products that enable people everywhere to access essential goods and services. The culture is inclusive, diverse, and collaborative-celebrating strengths, valuing experience, and offering flexibility to build a career across disciplines and continents. Employees work alongside experts and leaders at all levels, improving existing systems and inventing what comes next. About the Role: Business Operations (Biz Ops) - SRE / Operational Readiness Architect The Business Operations (Biz Ops) team serves as the production readiness steward for Mastercard products. As a Business Operations Site Reliability Engineer (SRE) / Operational Readiness Architect , the mission is to ensure platform stability, health, and resilience. Key Responsibilities - Foster developer ownership and empower teams to build resilient, fault tolerant, scalable products. - Support developers during the build phase with operational design, automation, capacity planning, and monitoring .- Establish and enforce operational standards while promoting an agile, learning focused culture. - Lead triage and root cause analysis with a focus on business impact and blameless post mortems. - Engage early in the development lifecycle to proactively manage production and change activities. - Drive risk management, compliance, and mitigation across environments. - Align product and customer priorities with operational needs through continuous feedback. - Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless post-mortems. -Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover -Work with a global team spread across tech hubs in multiple geographies and time zones -Share knowledge and mentor junior resources Team Specific Skills /Operational Readiness Architect - Serve as the primary contact for application health, performance, and capacity. - Support services before launch through system design consulting, capacity planning, and launch reviews. - Partner with development and product teams to define monitoring and alerting strategies. - Build frameworks that enable zero downtime deployments. ITSM Practices - Analyze ITSM activities and provide feedback to development teams on operational gaps and resiliency concerns. Role Qualifications - BS in Computer Science or related technical field, or equivalent practical experience. - Curiosity and appetite for automation, new technologies, and scalable architectures. - Strong problem solving skills, communication abilities, ownership, and drive. - Interest in large scale distributed systems design, analysis, and troubleshooting. - Ability to work in diverse, matrix based, geographically distributed teams. - Balance between long term system health and short term fixes. - Ability to collaborate cross functionally with clear understanding of expected system behavior and monitoring needs. -Experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. - Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. -Ability to work in shifts and weekends when in needed & based on team members rotations & schedule. Preferred Qualifications - Experience with algorithms, data structures, scripting, pipeline management, and software design. - Experience working across development, operations, and product teams. - Prior SRE experience. - Expertise in RDBMS such as PostgreSQL and Oracle. - Proficiency in SQL, PL/SQL, and PostgreSQL features. - Strong understanding of database architecture, performance tuning, and query optimization. - Experience with monitoring tools (e.g., Splunk, Dynatrace). - Experience in production support and ITIL processes. - Experience with CI/CD tools: Git/Bitbucket, Jenkins, Maven, Artifactory, Groovy, Chef. - Understanding of: - Client server relationships - Network concepts (Layer 1-3) - Stack trace analysis (TCP dumps, heap/CPU/memory/thread dumps) - Load balancers and application firewalls - Operating system navigation - Logging and monitoring standards - High availability and business continuity - Caching concepts - Configuration management Great to Have - Awareness of security implementations, certificate lifecycle management, mutual TLS, SSL handshake, SSH keys, and encryption methods (symmetric/asymmetric). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior BizOps Engineer Job Description: The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Check out this short video we have created about who we are and what we do! Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities For all team members: Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Automation tools - XLR, Jenkins, Chef, PCF application, etc. Monitoring tools - Splunk, Dynatrace, etc, AI Tools - MS Copilot developer suit, RPA etc. Scripting knowledge - Jenkin pipeline, groove script, Python, shell Network concept ( F5, load balancer, firewalls, etc.) Certificate Mgmt. / renewal automation Vulnerability and Security Event management application knowledge will be an add on (app like- Phantom, Carbon black, Tenable, Checkmarx, Tripwire etc.) Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications Interest in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Exposure to algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Passion to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Ability to learn how to work across development, operations, and product teams to prioritize needs and to build relationships is a must. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Bizops Engineer-1 Overview: Who Is Mastercard:Mastercard is committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. The company focuses on making transactions safe, simple, smart, and accessible. Through secure data, global networks, strong partnerships, and a passion for innovation, Mastercard helps individuals, financial institutions, governments, and businesses reach their full potential. A core part of Mastercard's identity is its Decency Quotient (DQ) -a cultural foundation that guides how employees work, collaborate, and lead. Mastercard fosters a culture of inclusion that respects individual strengths, perspectives, and experiences. The company believes that diversity drives better decisions, fuels innovation, and leads to stronger business outcomes. Technology at Mastercard shapes the future of the digital economy. The organization builds revolutionary systems that make global commerce more connected, inclusive, sustainable, and secure. Mastercard technologists work on a truly global network, creating critical systems and products that enable people everywhere to access essential goods and services. The culture is inclusive, diverse, and collaborative-celebrating strengths, valuing experience, and offering flexibility to build a career across disciplines and continents. Employees work alongside experts and leaders at all levels, improving existing systems and inventing what comes next. About the Role: Business Operations (Biz Ops) - SRE / Operational Readiness Architect The Business Operations (Biz Ops) team serves as the production readiness steward for Mastercard products. As a Business Operations Site Reliability Engineer (SRE) / Operational Readiness Architect , the mission is to ensure platform stability, health, and resilience. Key Responsibilities - Foster developer ownership and empower teams to build resilient, fault tolerant, scalable products. - Support developers during the build phase with operational design, automation, capacity planning, and monitoring .- Establish and enforce operational standards while promoting an agile, learning focused culture. - Lead triage and root cause analysis with a focus on business impact and blameless post mortems. - Engage early in the development lifecycle to proactively manage production and change activities. - Drive risk management, compliance, and mitigation across environments. - Align product and customer priorities with operational needs through continuous feedback. - Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless post-mortems. -Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover -Work with a global team spread across tech hubs in multiple geographies and time zones -Share knowledge and mentor junior resources Team Specific Skills /Operational Readiness Architect - Serve as the primary contact for application health, performance, and capacity. - Support services before launch through system design consulting, capacity planning, and launch reviews. - Partner with development and product teams to define monitoring and alerting strategies. - Build frameworks that enable zero downtime deployments. ITSM Practices - Analyze ITSM activities and provide feedback to development teams on operational gaps and resiliency concerns. Role Qualifications - BS in Computer Science or related technical field, or equivalent practical experience. - Curiosity and appetite for automation, new technologies, and scalable architectures. - Strong problem solving skills, communication abilities, ownership, and drive. - Interest in large scale distributed systems design, analysis, and troubleshooting. - Ability to work in diverse, matrix based, geographically distributed teams. - Balance between long term system health and short term fixes. - Ability to collaborate cross functionally with clear understanding of expected system behavior and monitoring needs. -Experience in industry standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. - Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. -Ability to work in shifts and weekends when in needed & based on team members rotations & schedule. Preferred Qualifications - Experience with algorithms, data structures, scripting, pipeline management, and software design. - Experience working across development, operations, and product teams. - Prior SRE experience. - Expertise in RDBMS such as PostgreSQL and Oracle. - Proficiency in SQL, PL/SQL, and PostgreSQL features. - Strong understanding of database architecture, performance tuning, and query optimization. - Experience with monitoring tools (e.g., Splunk, Dynatrace). - Experience in production support and ITIL processes. - Experience with CI/CD tools: Git/Bitbucket, Jenkins, Maven, Artifactory, Groovy, Chef. - Understanding of: - Client server relationships - Network concepts (Layer 1-3) - Stack trace analysis (TCP dumps, heap/CPU/memory/thread dumps) - Load balancers and application firewalls - Operating system navigation - Logging and monitoring standards - High availability and business continuity - Caching concepts - Configuration management Great to Have - Awareness of security implementations, certificate lifecycle management, mutual TLS, SSL handshake, SSH keys, and encryption methods (symmetric/asymmetric). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $96,000 - $163,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard. What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. Role: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All about you-Team Specific Skills: Biz Ops engineers engage in various roles:- Operational Readiness Architect: Ensure application health, performance, and capacity; support pre-launch activities.- Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- ITSM Practices: Analyze platform activities and provide feedback to development teams. Role qualifications: Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.- Experience with distributed systems and automation.- Problem-solving, communication, and leadership abilities.- Passion for observability and continuous improvement.- Willingness to learn and collaborate across teams. Target Salary Range: 122,000 - 165,000 - 207,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary BizOps Engineer II Job Description: Overview The Financial Solutions BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. - Are you a born problem solver who loves to figure out how something works? - Are you a CI/CD geek who loves all things automation? - Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Role The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. All About You For all team members: • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources For team members supporting the Dev Ops pipeline: • Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process. • Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline. • Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. • Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to help debug and optimize code and automate routine tasks. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. • We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. • For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $76,000 - $127,000 USD