Johnson Controls

Johnson Controls is seeking a Technical Support Engineer 4 to provide advanced support for building automation and manufacturing control systems. In this role, you will diagnose and resolve complex hardware, software, and network issues, both remotely and on-site, ensuring safe, reliable system performance. You will collaborate with engineering and field teams, support upgrades and commissioning, and create clear documentation of incidents and solutions. Operating in an innovative, safety-focused, and customer-centric culture, you will mentor junior staff, contribute to continuous improvement, and help drive smart, sustainable building solutions worldwide. Responsibilities Provide advanced technical support for building automation and manufacturing control systems Diagnose and resolve complex hardware, software, and network issues remotely and on-site Collaborate with engineering and field teams to troubleshoot system integrations Document incidents, root causes, and solutions in ticketing and knowledge base tools Support system upgrades, patching, and configuration changes following safety standards Assist in commissioning and testing of control systems for new and existing facilities Guide junior engineers and technicians on best practices and troubleshooting methods Engage with customers to clarify requirements and ensure timely resolution of escalations Monitor system performance and recommend improvements to reliability and security Participate in on-call rotation and adhere to Johnson Controls' safety and quality processes Required Skills Building automation systems support Industrial control systems (PLCs, SCADA) Network troubleshooting (TCP/IP, VLANs, VPN) Windows and server administration Scripting or basic programming for automation (e.g., Python, Power Shell) Reading electrical and control schematics Ticketing and IT service management tools (e.g., Service Now, Jira) Cybersecurity best practices for operational technology Root cause analysis and problem solving Technical documentation and customer communication

Provide remote programming and technical support to field technicians working with customer alarm panels, communicators and video equipment. Research and troubleshoot system issues, update account and programming data, register communicators, verify accurate configurations, and place accounts in service for monitoring. This role is on-site. Responsibilities Answer inbound calls from field technicians requesting programming assistance. Program customer alarm panels, communicators and video equipment using manufacturer software and remote tools. Enter and update customer account information according to technician requests and scopes of work. Register communicators and verify communication between customer locations, receivers and Mastermind. Research and resolve technical issues, communicating findings to the appropriate parties. Verify programming and account data against paperwork, confirm completion and place accounts into monitoring service. Required Skills Alarm panel programming Communicator programming and registration DMP panel software Radionics panel software Focus panel software Safe Watch panel software Vista panel software DSC panel software Microsoft Windows Microsoft Office

Design fire alarm systems for complex projects, ensuring code compliance, system compatibility, and alignment with project specifications. Lead design reviews, coordinate technical submissions and drawings, verify calculations, develop bills of materials, and support project teams. This remote role requires at least five years of fire and security systems design experience and NICET Level III certification or Level II with a path to Level III. Responsibilities Plan design workload and help direct less experienced design team members. Review initial designs and develop value-engineered, code-compliant solutions. Coordinate CAD technicians in preparing technical submissions, drawings, and schematics. Complete calculations to verify compliance with applicable codes and standards. Attend project design and customer or site coordination meetings as needed. Develop bills of materials, review submissions for compatibility and specifications, and support project managers. Required Skills Fire alarm system design Fire and security systems NFPA 72 NICET fire alarm systems CAD drafting Architectural and electrical diagram interpretation Fire alarm calculations Building systems integration Equipment application and compatibility Microsoft Office and Adobe

Support construction sales teams with HVAC equipment and building systems selections, estimating, proposals, and project execution. Develop engineering submittals and customer documentation, coordinate with sales and project stakeholders, and manage assigned projects to meet scope, schedule, profitability, and customer expectations. Responsibilities Validate system configurations and select HVAC equipment or controls for design and bidding. Provide technical support, equipment selections, and estimating assistance during design and proposal phases. Develop detailed project cost estimates, scopes of work, proposals, and quote letters. Review specifications and project documents; perform takeoffs and issue RFQs and RFIs. Prepare engineering submittals communicating design, configuration, operating, and installation requirements. Execute assigned equipment orders and manage project profitability, scope, timelines, and customer satisfaction. Required Skills HVAC equipment selection Building automation and controls selection System configuration validation Project estimating Cost estimation Scope of work development Construction document and specification review Project takeoffs Proposal and quote preparation Engineering submittal preparation

Johnson Controls seeks an HVAC Building Controls Application Engineer to design, program, and commission smart building automation solutions for commercial and industrial customers. In this role, you will develop HVAC control applications, sequences, and graphics; configure and test building management systems; and troubleshoot field issues to optimize comfort, safety, and energy efficiency. You will collaborate with project teams in an innovative, safety-focused, and technology-driven environment, contributing to sustainable, intelligent buildings and benefiting from strong professional development and global career opportunities. Responsibilities Design and engineer HVAC building control applications based on project specifications Program, configure, and test building automation and control systems Commission and troubleshoot HVAC controls to ensure optimal performance and reliability Collaborate with project managers, technicians, and customers to define control strategies Develop control sequences, graphics, and documentation for building management systems Support integration of controls with other building systems and IT networks Ensure compliance with safety, quality, and industry standards Provide technical support, training, and handover to customers and service teams Required Skills HVAC controls design Building automation systems (BAS/BMS) DDC programming Control sequences of operation System commissioning and startup HVAC systems and equipment knowledge BACnet/Modbus/Lon Works or similar protocols Control system troubleshooting Technical documentation and drawings Energy efficiency and optimization

Johnson Controls seeks a NextGen Hardware Engineer for fire suppression products in our manufacturing division. You will design and validate innovative hardware for smart, sustainable building safety systems, ensuring compliance with fire protection codes and global standards. Collaborate with cross-functional teams to prototype, test, and optimize designs for manufacturability, reliability, and cost. In our innovative, safety-focused culture, you'll grow your skills, influence next-generation life-safety solutions, and help advance smart building technology worldwide. Responsibilities Design and develop next-generation fire suppression hardware for commercial and industrial building systems Translate performance, safety, and regulatory requirements into detailed hardware specifications and designs Collaborate with cross-functional teams including software, systems, and manufacturing engineering Perform prototyping, testing, and validation to ensure reliability and compliance with industry standards Support design for manufacturability and work with suppliers on component selection and cost optimization Analyze field performance data and implement design improvements to enhance safety and efficiency Create and maintain technical documentation, drawings, and BOMs within PLM/ERP tools Participate in safety, quality, and continuous improvement initiatives across the product lifecycle Provide engineering support during installation, commissioning, and troubleshooting of fire suppression products Stay current with fire protection codes, standards, and emerging technologies to inform product roadmap Required Skills Fire suppression systems design Electromechanical hardware design CAD (e.g., Solid Works, Creo) Circuit design and PCB layout Design for manufacturability (DFM) Hardware testing and validation Knowledge of NFPA and fire protection codes Reliability and safety engineering PLM/ERP and BOM management Root cause analysis and troubleshooting

Provide electrical engineering support for the application, design, and sale of HVAC chiller systems. Develop compliant electrical designs, perform system calculations, resolve technical issues, and collaborate with sales, engineering, manufacturing, suppliers, and field teams. Responsibilities Provide pre-sale electrical engineering support to sales teams and customers. Develop and review power distribution layouts, one-line diagrams, control schematics, and equipment interfaces. Apply electrical codes and regulations to ensure compliant designs. Perform wire sizing, ampacity, protection, short-circuit, and component-sizing calculations. Support motor control applications, including VFDs, soft starters, and across-the-line starters. Troubleshoot electrical field issues and develop technical documentation, tools, standards, and training. Required Skills Electrical system design Power distribution One-line diagrams Control schematics NEC code compliance UL standards Wire sizing and ampacity calculations Overcurrent protection and short-circuit analysis Motor control systems Power quality, grounding, and harmonics

Johnson Controls seeks a Principal Electrical Applications Engineer to support the application, design, and sale of electrical systems for HVAC chiller applications. You will translate customer requirements into safe, compliant designs, provide technical support to sales and engineering teams, and help resolve field and commissioning issues. The position is onsite in New Freedom, PA, or San Antonio, TX, with travel up to 20%. Responsibilities Provide pre-sale electrical engineering support to sales teams and customers. Develop and review power distribution layouts, one-line diagrams, control schematics, and equipment interfaces for HVAC chillers. Apply NEC, UL, and other applicable regulatory codes to ensure electrical compliance. Perform wire sizing, ampacity, overcurrent protection, short-circuit, and component-sizing calculations. Support motor control applications involving VFDs, soft starters, and across-the-line starters. Troubleshoot field electrical and commissioning issues, maintain technical documentation, and provide training to internal teams and field personnel. Required Skills Electrical system design Power distribution One-line diagrams Control schematics NEC code compliance UL standards Wire sizing and ampacity calculations Overcurrent protection and short-circuit analysis Motor control systems Power quality and harmonics

Johnson Controls seeks a Controls Systems Engineer to design, program, and commission BAS/DDC/BMS solutions for manufacturing and commercial facilities. You will develop control sequences, integrate field devices and networks, and optimize HVAC and building systems for safety, comfort, and efficiency. Collaborate with project managers, technicians, and customers to deliver reliable, sustainable smart-building solutions. Responsibilities include submittals, point lists, testing, troubleshooting, and performance tuning while adhering to safety, quality, and cybersecurity standards in a fast-paced, innovation-driven environment. Responsibilities Design and configure BAS/DDC/BMS control strategies and sequences of operation for manufacturing and commercial buildings. Program, integrate, and test field controllers, sensors, actuators, and networked devices using standard communication protocols. Commission and start up control systems, including point-to-point checks, functional testing, and system tuning for performance and reliability. Diagnose and resolve control system, network, and device issues, providing technical support to field technicians and customers. Prepare control submittals, drawings review, point lists, and as-built documentation in accordance with project and safety standards. Collaborate with project managers, engineers, and customers to define requirements, scope work, and ensure on-time project delivery. Implement energy-efficient control strategies to support sustainability goals and optimize building performance. Ensure compliance with company, industry, and cybersecurity standards for control systems and networks. Required Skills Building automation systems (BAS) design DDC programming and configuration BMS/UMCS/FRCS integration HVAC controls and sequences of operation PLC and industrial control systems Control system commissioning and start-up Networked control protocols (BACnet, Modbus, Lon Works) Control system troubleshooting and diagnostics Control system documentation and CAD/controls schematics review Energy optimization and system tuning

Johnson Controls seeks a Controls Systems Engineer to design, program, and commission BAS/DDC/BMS solutions for manufacturing and commercial facilities. You will develop control sequences, integrate field devices and networks, and optimize HVAC and building systems for safety, comfort, and efficiency. Collaborate with project managers, technicians, and customers to deliver reliable, sustainable smart-building solutions. Responsibilities include submittals, point lists, testing, troubleshooting, and performance tuning while adhering to safety, quality, and cybersecurity standards in a fast-paced, innovation-driven environment. Responsibilities Design and configure BAS/DDC/BMS control strategies and sequences of operation for manufacturing and commercial buildings. Program, integrate, and test field controllers, sensors, actuators, and networked devices using standard communication protocols. Commission and start up control systems, including point-to-point checks, functional testing, and system tuning for performance and reliability. Diagnose and resolve control system, network, and device issues, providing technical support to field technicians and customers. Prepare control submittals, drawings review, point lists, and as-built documentation in accordance with project and safety standards. Collaborate with project managers, engineers, and customers to define requirements, scope work, and ensure on-time project delivery. Implement energy-efficient control strategies to support sustainability goals and optimize building performance. Ensure compliance with company, industry, and cybersecurity standards for control systems and networks. Required Skills Building automation systems (BAS) design DDC programming and configuration BMS/UMCS/FRCS integration HVAC controls and sequences of operation PLC and industrial control systems Control system commissioning and start-up Networked control protocols (BACnet, Modbus, Lon Works) Control system troubleshooting and diagnostics Control system documentation and CAD/controls schematics review Energy optimization and system tuning