Atomus
San Francisco, California
This range is provided by Atomus. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $80,000.00/yr - $105,000.00/yr About the Company Atomus' mission is to provide world class cybersecurity for the world's most critical organizations. We build security compliance software delivered as managed services sold directly, with relevant professional services and support. Examples of our commercial customers include hypersonic aircraft companies, satellite and space mission systems companies, AI and software companies, among many other companies serving primarily the aerospace and defense industry. At Atomus we are hardworking, we move fast, and we put our customers first. About the Role As a Cybersecurity Engineer will work closely with customers to help them implement and fully leverage Atomus' cybersecurity products, maintain compliance with NIST 800-171 and CMMC cybersecurity standards, and solve technical challenges. Our customers depend on Atomus to manage and secure their Windows, MacOS, Ubuntu, iOS, Android devices, and Firewalls while ensuring compliance. We aim to provide the best possible support when they have questions. Our team's main goal is to simplify our customers' lives, for compliance and security. You will serve as the voice of the customer by sharing their feedback and insights with our product team and reporting any issues to our software engineers. We take pride in delivering amazing experiences for our customers. Responsibilities Manage and guide new customers through the onboarding process, ensuring proper setup, configuration, and alignment with their security programs and establishing baseline compliance requirements of NIST 800-171 and CMMC while performing technical tasks/project management required for onboardings. Serve as the first point of contact for technical inquiries, providing debugging, troubleshooting, and solutions for technical IT/security issues related to the Atomus platform. Work closely with internal teams (sales, product, engineering) along with partners/vendors for customer requirements to communicate customer feedback and advocate for customer needs in product development and rolling out 3rd party products. Assist customers in managing and maintaining NIST 800-171 and CMMC compliance requirements, ensuring IT documentation is updated and maintained. Required Skills Experience in a customer-facing technical role, IT administrator, solutions engineer, Technical Customer Success, or TAM role preferably in cybersecurity or compliance. Strong experience with cybersecurity frameworks and technologies (e.g., NIST, CMMC, firewalls, routers, encryption tools). Intermediate networking knowledge of WAN and LAN connectivity, routers, firewalls, switches, security, etc. Experience with Microsoft Intune, Active Directory, Windows, MacOS and ABM, as well as mobile platforms like Android and iOS. Advanced understanding of Microsoft products (Exchange, SharePoint, Windows, Windows Server, Active Directory, etc.). Familiarity with command-line tools (e.g., PowerShell, Terminal) for troubleshooting and deployment. Strong troubleshooting skills, particularly related to network security, software issues, and IT environments. Excellent verbal and written communication skills; ability to explain complex topics to both technical and non-technical audiences. Applicants must have strong emotional intelligence to intuit and match customer sentiment for effective communication. Preferred Skills Prior experience with NIST 800-171, CMMC, or other compliance standards. Ability to manage multiple customer accounts and onboarding projects simultaneously. Familiarity with CRM platforms (HubSpot), and compliance documentation tools while managing SLAs which include customer satisfaction, initial response, and issue resolution times. Seniority level Entry level Employment type Full-time Job function Information Technology, Customer Service, and Engineering Computer and Network Security, Information Services, and Defense and Space Manufacturing Referrals increase your chances of interviewing at Atomus by 2x
This range is provided by Atomus. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $80,000.00/yr - $105,000.00/yr About the Company Atomus' mission is to provide world class cybersecurity for the world's most critical organizations. We build security compliance software delivered as managed services sold directly, with relevant professional services and support. Examples of our commercial customers include hypersonic aircraft companies, satellite and space mission systems companies, AI and software companies, among many other companies serving primarily the aerospace and defense industry. At Atomus we are hardworking, we move fast, and we put our customers first. About the Role As a Cybersecurity Engineer will work closely with customers to help them implement and fully leverage Atomus' cybersecurity products, maintain compliance with NIST 800-171 and CMMC cybersecurity standards, and solve technical challenges. Our customers depend on Atomus to manage and secure their Windows, MacOS, Ubuntu, iOS, Android devices, and Firewalls while ensuring compliance. We aim to provide the best possible support when they have questions. Our team's main goal is to simplify our customers' lives, for compliance and security. You will serve as the voice of the customer by sharing their feedback and insights with our product team and reporting any issues to our software engineers. We take pride in delivering amazing experiences for our customers. Responsibilities Manage and guide new customers through the onboarding process, ensuring proper setup, configuration, and alignment with their security programs and establishing baseline compliance requirements of NIST 800-171 and CMMC while performing technical tasks/project management required for onboardings. Serve as the first point of contact for technical inquiries, providing debugging, troubleshooting, and solutions for technical IT/security issues related to the Atomus platform. Work closely with internal teams (sales, product, engineering) along with partners/vendors for customer requirements to communicate customer feedback and advocate for customer needs in product development and rolling out 3rd party products. Assist customers in managing and maintaining NIST 800-171 and CMMC compliance requirements, ensuring IT documentation is updated and maintained. Required Skills Experience in a customer-facing technical role, IT administrator, solutions engineer, Technical Customer Success, or TAM role preferably in cybersecurity or compliance. Strong experience with cybersecurity frameworks and technologies (e.g., NIST, CMMC, firewalls, routers, encryption tools). Intermediate networking knowledge of WAN and LAN connectivity, routers, firewalls, switches, security, etc. Experience with Microsoft Intune, Active Directory, Windows, MacOS and ABM, as well as mobile platforms like Android and iOS. Advanced understanding of Microsoft products (Exchange, SharePoint, Windows, Windows Server, Active Directory, etc.). Familiarity with command-line tools (e.g., PowerShell, Terminal) for troubleshooting and deployment. Strong troubleshooting skills, particularly related to network security, software issues, and IT environments. Excellent verbal and written communication skills; ability to explain complex topics to both technical and non-technical audiences. Applicants must have strong emotional intelligence to intuit and match customer sentiment for effective communication. Preferred Skills Prior experience with NIST 800-171, CMMC, or other compliance standards. Ability to manage multiple customer accounts and onboarding projects simultaneously. Familiarity with CRM platforms (HubSpot), and compliance documentation tools while managing SLAs which include customer satisfaction, initial response, and issue resolution times. Seniority level Entry level Employment type Full-time Job function Information Technology, Customer Service, and Engineering Computer and Network Security, Information Services, and Defense and Space Manufacturing Referrals increase your chances of interviewing at Atomus by 2x
Atomus
San Francisco, California
Get AI-powered advice on this job and more exclusive features. This is a full-time on-site role in San Francisco for a Founding UX Frontend Engineer at Atomus. Primary Duties As a UX Frontend Engineer at Atomus, you will be responsible for crafting the customer experience from the ground up. You will lead the design and development of intuitive, highly responsive user interfaces for our core products, with the mission to replace manual, high-touch support interactions with seamless, self-serve workflows. You'll collaborate closely with the Co-Founder and Customer Success teams to deliver a platform that simplifies compliance and security for our customers. You'll be laying the foundation for our frontend systems and processes, owning the full lifecycle of user experience and interface development to ensure customer satisfaction and trust. As our business evolves, customers are getting bigger. These bigger customers interact with the platform a lot more, hence requiring a lot more of a cohesive experience and a completion experience with the deep expertise that we have built in this compliance industry, bringing the expertise right into the platform. Designing and developing customer-facing frontend applications using modern web technologies (NextJS, TypeScript, Tailwind) Creating scalable, and highly usable UX for complex compliance and cybersecurity workflows Leading the UX strategy and design systems to ensure consistency and quality Working with engineers to bring the complex workflows, dashboards, data to life Building frameworks and tools that allow our customers to self-serve, reducing the need for direct support Translating customer pain points and feedback into intuitive design and product improvements Our stack includes NextJS, TypeScript, Postgres, Azure, Go, and Electron. While frontend experience is key, we value engineers who can adapt quickly and focus on delivering value. We prioritize rapid, continuous shipping with a strong feedback loop from customers. About You You have 2+ years of experience building and designing frontend experiences for SaaS or compliance/security platforms Strong proficiency with modern frontend technologies such as NextJS, TypeScript, and component libraries like Tailwind A customer-obsessed mindset and ability to deeply understand user needs and translate them into elegant UX Experience building highly responsive web applications and collaborating with backend teams Strong product sense and a willingness to own UX end-to-end, from discovery to delivery You might be a good addition if you Have experience designing complex, self-service workflows that replace manual, high-touch support Have experience building dashboards for stakeholders like Co-Founders, Owners, CEO, COO Are excited by the opportunity to define and lead the frontend and UX strategy at an early-stage company Have previously worked on customer-facing tools in the security, compliance, or infrastructure domains Care deeply about aesthetics, usability, and performance in equal measure Enjoy ambiguity and are motivated to solve problems holistically, from user interviews to shipped features About Atomus Atomus' mission is to provide world class cybersecurity for the world's most critical organizations. We build security compliance software delivered as managed services sold directly, with relevant professional services and support. Examples of our commercial customers include hypersonic aircraft companies, satellite and space mission systems companies, AI and software companies, among many other companies serving primarily the aerospace and defense industry. At Atomus we are hardworking, we move fast, and we put our customers first. This role is fully in person, working with the rest of our team in our downtown San Francisco office.
Get AI-powered advice on this job and more exclusive features. This is a full-time on-site role in San Francisco for a Founding UX Frontend Engineer at Atomus. Primary Duties As a UX Frontend Engineer at Atomus, you will be responsible for crafting the customer experience from the ground up. You will lead the design and development of intuitive, highly responsive user interfaces for our core products, with the mission to replace manual, high-touch support interactions with seamless, self-serve workflows. You'll collaborate closely with the Co-Founder and Customer Success teams to deliver a platform that simplifies compliance and security for our customers. You'll be laying the foundation for our frontend systems and processes, owning the full lifecycle of user experience and interface development to ensure customer satisfaction and trust. As our business evolves, customers are getting bigger. These bigger customers interact with the platform a lot more, hence requiring a lot more of a cohesive experience and a completion experience with the deep expertise that we have built in this compliance industry, bringing the expertise right into the platform. Designing and developing customer-facing frontend applications using modern web technologies (NextJS, TypeScript, Tailwind) Creating scalable, and highly usable UX for complex compliance and cybersecurity workflows Leading the UX strategy and design systems to ensure consistency and quality Working with engineers to bring the complex workflows, dashboards, data to life Building frameworks and tools that allow our customers to self-serve, reducing the need for direct support Translating customer pain points and feedback into intuitive design and product improvements Our stack includes NextJS, TypeScript, Postgres, Azure, Go, and Electron. While frontend experience is key, we value engineers who can adapt quickly and focus on delivering value. We prioritize rapid, continuous shipping with a strong feedback loop from customers. About You You have 2+ years of experience building and designing frontend experiences for SaaS or compliance/security platforms Strong proficiency with modern frontend technologies such as NextJS, TypeScript, and component libraries like Tailwind A customer-obsessed mindset and ability to deeply understand user needs and translate them into elegant UX Experience building highly responsive web applications and collaborating with backend teams Strong product sense and a willingness to own UX end-to-end, from discovery to delivery You might be a good addition if you Have experience designing complex, self-service workflows that replace manual, high-touch support Have experience building dashboards for stakeholders like Co-Founders, Owners, CEO, COO Are excited by the opportunity to define and lead the frontend and UX strategy at an early-stage company Have previously worked on customer-facing tools in the security, compliance, or infrastructure domains Care deeply about aesthetics, usability, and performance in equal measure Enjoy ambiguity and are motivated to solve problems holistically, from user interviews to shipped features About Atomus Atomus' mission is to provide world class cybersecurity for the world's most critical organizations. We build security compliance software delivered as managed services sold directly, with relevant professional services and support. Examples of our commercial customers include hypersonic aircraft companies, satellite and space mission systems companies, AI and software companies, among many other companies serving primarily the aerospace and defense industry. At Atomus we are hardworking, we move fast, and we put our customers first. This role is fully in person, working with the rest of our team in our downtown San Francisco office.