NATIONAL TRUST

Summary Working within the Geographical Information Systems (GIS) Product Team you will be responsible for helping to develop new tools and automated processes using GIS to support the National Trust in delivering its strategic objectives. With support from the GIS developers, you will use VertiGIS Studio, ArcGIS Online, Python and FME to design and implement candidate GIS applications for users across a wide variety of business areas. This is a fixed term contract until the end of Feb 2026. What it's like to work here We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members, and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us. Your contractual location will be our head office in Swindon and you will be expected to be in the office a minimum of 2 days a week, however there will be an opportunity to explore and agree remote working arrangements which strike the right balance for you and the Trust. What you'll be doing You'll work with many potential users across the National Trust to identify opportunities where GIS technology can improve processes to deliver the strategy. Once identified you will work with the GIS Developers to define the requirements and develop proof-of-concept applications. This will be using ArcGIS online and VertGIS products and using custom Python and FME scripts to automate the data process . There will also be opportunity to work with colleagues to identify and develop solutions using exciting advances in geospatial technology such as AI and digital twin. This is a great opportunity to learn the software development life cycle and implement GIS technology using the latest Software as a Service technologies. Who we're looking for We recommend you view the full role profile document attached. You don't need to have all the knowledge, skills and experience listed; this just provides a full picture of what is possible in this role. We'd love you to have: •Proven experience of developing workflow applications using vertiGIS Studio •Experience of ArcGIS Online to create and manage users, feature layers and web maps •Experience of software development processes from requirement capture, proof-of-concept design, through to preproduction / production deployment processes •Experience of user engagement the definition of functional requirements •Development of simple automation scripts, preferably in Python or FME. •Demonstrable ability to work as a part of a team to develop GIS solutions The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.

Summary We have a fantastic opportunity for two Test Engineers to join the IT team. We're looking for one person with Salesforce and Provar experience, to test and support the Trust's Membership and Donation Services system, and one person with Selenium experience to test and support our public-facing websites, among them nationaltrust.org.uk, our Shop and our Holidays sites. Our Membership and Donation Services system is based on the market-leading Salesforce platform (Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud and Marketing Intelligence) and includes several other third-party or Salesforce integrated applications, while our public-facing sites are built upon the Bloomreach platform primarily, using a REACT codebase and integrations with other in-house applications. These systems and sites support engagement with our Members and Supporters which is core to what we do as an organisation. This is an opportunity to step into a Test Engineer role to build and execute comprehensive, reliable test suites for maintenance of the platform and delivery of new features. Please note that no visa sponsorship can be provided. What it's like to work here IT is a busy department and technology plays a key part in enabling the Trust to deliver on its strategic objectives. We want to stay ahead of the curve so that we can continue to meet the needs of our staff, properties, members and visitors. Working collaboratively with people across all areas of the organisation, we focus on delivering the Trust's priority information services at pace. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing In this role, you'll be working within a team, involved in testing and quality engineering for projects, ongoing enhancements, maintenance and bug fixes, ensuring that these meet the needs of our organisation. The role is varied, with stimulating challenges and lots of opportunity to learn and grow as well as use your previous experience of testing Salesforce or responsive, public-facing platforms. As a strong team player, you'll form close relationships with colleagues, stakeholders and third-party team members. You'll adopt the 'shift testing left' principle and work collaboratively with the Delivery Team and Product Owner to help assess quality criteria throughout the delivery process. You will define and execute tests, both manual and automated, against acceptance criteria and report on the results. You will ensure that both the functional and non-functional attributes of any epic, feature or user story have been validated, along with the end-to-end user journey. You will uphold automated testing best practice, creating re-usable automated tests that are easy to maintain and usable by other testers. You'll also take an active role in the wider Test community, joining the Testing Community of Practice. As part of this, you will bring your industry knowledge to help shape, improve and promote our testing approaches at the Trust by actively collaborating with colleagues. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position we're looking for someone who has: •Either: experience of Salesforce multi cloud in a large complex organisation and an understanding of best practices in Salesforce development, deployment processes, along with exposure to data management. •Or: experience of Agile front and backend web development and testing processes, including content management systems, APIs, CI/CD deployment and verification processes and source control. •Ability to design, deliver, review and maintain appropriate test automation solutions across different technologies, using a selection of tools. Please highlight experience you have using Provar, Selenium and other test automation tools. •An understanding of and proven experience of testing against Accessibility guidelines •Knowledge of data protection and privacy (GDPR) •Able to communicate complex issues to a wide range of business users and colleagues both within and outside of IT •Self-motivated, organised, close attention to detail, with the curiosity to identify issues and problem-solve Please note that no visa sponsorship can be provided.The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.

Summary Internal Applicants only please We are seeking an Enterprise Architect to play a pivotal role in shaping our technology landscape. The role is broad in nature, helping to drive our technology roadmap, and ensuring alignment with National Trust strategy and objectives. This role requires someone that has a passion for technology, clarity of vision and excellent communication and stakeholder skills. You must have experience in the creation and implementation of enterprise architecture, setting standards for patterns and design principles; participating in programmes delivering significant change; architecting complex environments through multiple transition states. This is a key role within the IT Department and part of our Extended Leadership Team. The salary is Circa £75,000 (comprised of base salary plus market supplement) What it's like to work here As Enterprise Architect you will be heavily involved in technology strategy development and longer term roadmapping. You will support pre-project ideation and concept, and conceptual design stages of many projects with a technology component. You will work closely with the CTO and IT Senior Leadership Team, solution architects, and business stakeholders from across the organisation. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing Lead the Enterprise Architecture function, bringing together National Trust staff, contractors and partners. Develop and maintain enterprise architecture blueprints, ensuring consistency across different business units and in support of the overarching technology design process. Collaborate with domain partners to map out technology views and with solution architects on high level designs. Provide thought leadership on enterprise architecture best practices. Evaluate new technologies, tools, and frameworks to enhance our systems. Identify opportunities for process improvement and optimization. Act as a subject matter expert on enterprise architecture within the organization. Foster a culture of excellence by defining and refining methods, standards, governance and assurance. Support assessments of products and designs to ensure suitable technical capability and alignment with our technical roadmap and strategy. Identify and record technical debt and drive for its resolution. Participate in strategic boards and design authorities. Who we're looking for To be successful in this role you will need to have: Enterprise Architecture Framework qualification such as TOGAF or proven equivalent experience Significant knowledge of Enterprise Architecture within a cross-functional team or as an Enterprise Architect on a large-scale change programme Experience of implementing a TOGAF or equivalent Enterprise Architecture model and supporting processes Experience in creation, management and implementation of roadmaps and frameworks for IT Architecture. Deep systems experience across multiple domains and comprehensive understanding of the data and integration needs. A friendly, engaging manner that helps to form good relationships with internal stakeholders at all levels of the organisation, 3rd party suppliers and the National Trust IT team Ability to adapt communication style to a specific stakeholder group, simplifying language and concepts where needed and diving into deeper technical discussions as appropriate Experience of software and hardware procurement, supplier relationship management and of working in teams of in-house and 3rd party partners The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.

Summary We are looking to recruit a Project Manager experienced in delivering IT projects. You will be part of a Project Delivery team made up various Project Management roles, working within a large IT department with an extensive project portfolio. As a professional Project Manager, you will be expected to work at pace to deliver business benefits through a variety of projects from infrastructure and application upgrades to new implementations in support of the wider business initiatives. Working with a wide range of technologies and people, both within IT and across the organisation, to deliver in support of the Trusts strategy. What it's like to work here We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing As a project manager at the National Trust, you'll lead and oversee projects of varying sizes and complexities, adhering to the National Trust Project Management Framework. Your role involves managing project teams, identifying stakeholders, and ensuring effective communication. You'll also be responsible for resource allocation, budget forecasting, risk management, and producing high-quality reports. Understanding the strategic role of projects in delivering the National Trust's mission, you'll collaborate with the wider Project Management Team, contributing to a vibrant community of practice. You'll need you to be creative, resourceful, have great initiative and be able to work with all kinds of people and organisations. You'll also need to broker time from people within the National Trust who are already busy to help you deliver the projects, so an ability to navigate large organisations and build great working relationships will be crucial. Who we're looking for You can view the full role profile for this role in the document attached, this is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: Demonstrate experience of successfully delivering complex end to end project/programme management, including defining resources, leading procurement securing project teams and matrix management across multiple projects/programmes A Professional with technical knowledge and skills in project management demonstrated by a recognised project (AMP PMQ/Prince) or programme management (MSP) qualification Evidence of ongoing CPD in your career to date A proven record of being a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions with senior leaders Experience of managing complex and challenging situations with competing interests and a diverse range of people The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.

We are looking to recruit a Project Manager experienced in delivering IT projects. You will be part of a Project Delivery team made up various Project Management roles, working within a large IT department with an extensive project portfolio. As a professional Project Manager, you will be expected to work at pace to deliver business benefits through a variety of projects from infrastructure and application upgrades to new implementations in support of the wider business initiatives. Working with a wide range of technologies and people, both within IT and across the organisation, to deliver in support of the Trusts strategy. What it's like to work here We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing As a project manager at the National Trust, you'll lead and oversee projects of varying sizes and complexities, adhering to the National Trust Project Management Framework. Your role involves managing project teams, identifying stakeholders, and ensuring effective communication. You'll also be responsible for resource allocation, budget forecasting, risk management, and producing high-quality reports. Understanding the strategic role of projects in delivering the National Trust's mission, you'll collaborate with the wider Project Management Team, contributing to a vibrant community of practice. You'll need you to be creative, resourceful, have great initiative and be able to work with all kinds of people and organisations. You'll also need to broker time from people within the National Trust who are already busy to help you deliver the projects, so an ability to navigate large organisations and build great working relationships will be crucial. Who we're looking for You can view the full role profile for this role in the document attached on our website, this is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: Demonstrate experience of successfully delivering complex end to end project/programme management, including defining resources, leading procurement securing project teams and matrix management across multiple projects/programmes A Professional with technical knowledge and skills in project management demonstrated by a recognised project (AMP PMQ/Prince) or programme management (MSP) qualification Evidence of ongoing CPD in your career to date A proven record of being a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions with senior leaders Experience of managing complex and challenging situations with competing interests and a diverse range of people The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice

Summary At the National Trust our vision is to be recognised as a leading fundraising charity in the UK so that people, now and in the future, benefit from nature and heritage. This includes welcoming new donors at all levels, and from diverse audience groups, inspiring their support for people and places. To assist in these aims and to assist in the decision-making process we are looking for a Fundraising Data Analyst to join us on a 6-month fixed term contract. You'll play a pivotal part in building the structure of the team in the immediate future, and beyond. Internally this role is known as Data Analyst. What it's like to work here We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for everyone, for ever and we really mean that. Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meet with stakeholders, attend team meetings and to carry out work as required. What you'll be doing You'll join the Fundraising Operations team and be responsible for providing analysis, support and co-ordination to the Fundraising team's planning and performance management processes. Working with key teams, including Supporter Data and Business Insights, you will help identify and undertake the analysis that adds the most organisational value. You'll help establish KPIs and produce analyses and reports to track and measure these over time, including producing comparative data as required. You will work with relevant stakeholders to ensure these are incorporated into relevant team and directorate level reporting. You'll help provide regular, concise and meaningful analysis and reporting to demonstrate our performance against our KPIs and targets as well as evidencing the key drivers for fundraising income growth. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. We'd love to hear from you if you have: A background and/or experience in a similar data analysis role Good understanding of the role that data, planning and performance management play in the decision-making processes of a large organisation Ability to identify the need to undertake analyses to inform performance improvement and growth strategies Excellent technical skills, including the use of Microsoft Office applications and the design and delivery of meaningful reports and performance dashboards, with great attention to detail Good presentation and communication skills, with the ability to interpret, and help others interpret, complex data Great people skills, developing and maintaining strong relationships with numerous stakeholders across all relevant teams The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Flexible working whenever possible Free parking at most locations Free entry to our properties for you, a guest and your children (under 18) Substantial pension scheme of up to 10% basic salary Click here to find out more about the benefits we offer to support you.

Summary We're looking for a Network Engineer to help us take a proactive, hands-on approach to network operations, working with the immediate team along with the wider operations teams, information security and service managers. You'll enjoy problem solving and continually learning and sharing your knowledge. You'll recognise that the world of networks is a forever changing landscape and we as a team need to continually grow and adapt to keep up with change. This is an opportunity for you to enhance the National Trust's approach to networking and be part of an exciting project that is being built from the ground up. Internally this role is known as IT Engineer. What it's like to work here You will be joining a team of 3 keen, relaxed, IT professionals who really want to drive forward the network projects and needs of the Trust. We are lucky to have some cutting-edge tools at our disposal from vendors like Cisco, Fortinet, and Meraki. We are punching above our weight when comparing the tools available to us in Networks compared with other organisations in our field. The IT teams are very keen to assist employees to gain certifications or experience in areas they are interested in as this has a huge benefit to the organisation, as the knowledge of employees improves so does the organisation. Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. What you'll be doing Working with a high-performing team of dedicated network operations personnel, you'll be an integral part of the team providing support for the infrastructure as well as project rollout. The role in not limited to networking only but will also have exposure to wider infrastructure support. You'll be developing strong relationships across the organisation as well as externally, with strategic support partners and 3rd party vendors, who provide the tooling in use at the National Trust. These engagements ensure not only the day to day running of the network but also provide the basis for a "bigger picture" alignment with the remaining IT departments and the general push towards more SaaS, PaaS and IaaS solutions. As our Network Engineer you'll work along with the other relevant teams to achieve project delivery as well as part of BAU pieces. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position were looking for someone who has: A keen interest in networking, with a focus on routing and switching (Cisco) Exposure to Meraki Wi-Fi technologies as well as Meraki SD-WAN. Experience supporting and troubleshooting Fortinet products (focus on FortiGate Firewall, FortiClient, FortiManager and FortiAnalyser). Work with a wide variety of tools from various vendors e.g., Cisco, Fortinet and Microsoft Holds or is working towards the following vendor certifications: CCNA R&S, Fortinet NSE3/4, Engineering Cisco Meraki Solutions (ECMS 500-220) or equivalent experience Proven track record in a NoC support role with daily troubleshooting as well as project deployment experience. Focus will be on the support skills but looking to improve scoping, managing, and deploying projects on production networks A proactive nature, offering up suggestions or improvements to the team Ability to take the lead on assigned tasks, meeting engagements, team updates etc. Good understanding of Microsoft server products, mainly Active Directory, DHCP and DNS and how these integrate with the network Understanding of cloud technologies (AWS and Azure) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Flexible working whenever possible Free parking at most locations Free entry to our properties for you, a guest and your children (under 18) Substantial pension scheme of up to 10% basic salary Click here to find out more about the benefits we offer to support you.