Visa

A leading payment technology company in California is seeking a Middleware Reliability Engineer to lead automation and observability initiatives. The ideal candidate has over 10 years of experience with proven skills in software development, middleware technologies, and infrastructure automation. This hybrid role offers a flexible schedule and opportunities for professional growth within a diverse team environment.

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Transform global payment systems through automation and innovation About The Role Join Visa's Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. You'll lead hands-on software engineering efforts for our automation and observability initiatives, ensuring the seamless processing of billions of transactions across the world's largest payment network. What You'll Do Drive Resiliency and Availability: Partner with Platform Engineering and Product teams to enhance middleware reliability across Visa's network, implementing operational best practices and integrating quality measures throughout the product development lifecycle. Champion Automation: Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure. Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments. CI/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and git to accelerate software delivery and improve code quality. Observability Enhancement: Integrate middleware products with Prometheus, Grafana, ELK, and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues. Drive Innovation: Lead our evolution toward cloud-native solutions and modern DevOps and Observability practices. AI Integration: Develop integrations with AI/ML frameworks, chatbots, and agents to enhance automation and operational intelligence. Lead Technical Growth: Mentor team members on software development and promote DevOps best practices across the organization. Why You'll Love It Meaningful Impact: Your automation will help process billions of transactions globally Technical Growth: Work with cutting-edge technologies and shape architectural decisions Professional Development: Regular learning opportunities and conference attendance Work-Life Integration: Flexible hybrid schedule (2-3 days in office) Inclusive Environment: Join a team that values diverse perspectives and collaborative problem-solving Security Focus Experience with HashiCorp Vault and secret management Understanding of security best practices and PCI and SOC compliance requirements Experience implementing and troubleshooting mutual TLS authentication protocols for secure service-to-service communication in distributed systems is required. Understanding of security best practices and PCI and SOC compliance requirements Knowledge of identity and access management principles What Makes You Thrive You're passionate about automation and infrastructure as code You enjoy mentoring and knowledge sharing You approach problems systematically and thoughtfully You value collaboration and clear communication You're eager to learn and adapt to new technologies Team Culture You'll join a collaborative environment that: Embraces diverse perspectives and innovative solutions Promotes knowledge sharing and continuous learning Values work-life balance and sustainable practices Encourages experimentation and creative problem-solving Supports career growth and professional development Impact & Growth In this role, you'll: Set the Middleware Reliability Engineering vision and strategy at Visa Mentor and grow technical talent Drive adoption of modern DevOps practices Influence architectural decisions Build systems that process billions in transactions Pioneer AI/ML integration in operational tooling This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications 10+ years of relevant work experience with a Bachelor's Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience. Preferred Qualifications 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD Technical Foundation 10+ years of proven experience in Software Development or DevOps roles, with a strong focus on middleware technologies and infrastructure automation. Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python, Go, Java, or similar. Solid understanding of Linux/Unix systems, networking protocols, certificate management, secret management, system design, cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker) Proficiency with monitoring tools (Prometheus, Grafana, Datadog, etc.), logging systems (ELK stack, Splunk), and tracing tools (Jaeger, Zipkin). Hands-on experience with CI/CD pipelines and Jenkins. Proficiency in infrastructure-as-code tools such as Terraform and Ansible. Hands-on experience with CI/CD pipelines and Jenkins. Familiarity with AI/ML frameworks and chatbot/agent integrations for operational automation Middleware Expertise Understanding of middleware technologies (Message Queues, Service Bus, API Gateways, Caching servers) Experience with application servers (Tomcat, nginx, JBoss, WebSphere) Proficiency in troubleshooting and performance optimization of distributed systems at multiple layers. Education Bachelor's or Master's degree in Computer Science or related field, or equivalent experience We value hands-on experience and continuous learning over specific degrees Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 178,400.00 to 258,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

A leading global payments technology company in California is seeking a Software Engineer to develop and innovate payment solutions that impact millions worldwide. This role involves collaborating with multi-functional teams to design and build high-quality software products. The ideal candidate should have a relevant degree, strong coding skills in languages like Java and C++, and experience in agile methodologies.

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Team Summary Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients. The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. In VCA, Managed Services team plays a key role to enhance partnership with one of the largest clients for Visa's Japan business and focuses on developing, implementing, and improving clients' business by collaborating with them closely. What a Senior Consulting Manager, Visa Consulting and Analytics does at Visa We are currently looking for a Senior Manager to drive IT consulting engagements for our clients in Japan, enabling portfolio growth and improved profitability across their payment businesses. The Senior Manager will drive technology related client engagements and act as the main focal point, coordinating between the client team, other internal stakeholders, and outsourcing partners (as applicable). The Senior Manager will be responsible for managing various technology related initiatives between Visa and a client including product implementation and system updates based on Visa's enhancements, etc. The full range of responsibilities is detailed below. On a project-by-project basis Project management for various technology related initiatives between Visa and one of the largest clients, such as tracking status, action items, issues and risks for technology related strategy projects, Visa product implementation, etc. Proofread materials showing Visa's enhancements produced by different teams at Visa, figure out specific requirements and determine impact on the client, and support the client to implement necessary system updates. Develop materials for holistic product discussions with the client to identify most important issues and opportunities, brainstorm and propose potential solutions and determine priorities and timeline for implementation. Support leaders prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, drawing input from the client, local client relationship managers, and functional teams. Support leaders oversee project setup including contracting documentation, stakeholder engagement, workplans, interview guides, client data requirements, and vendor statements of work (as applicable). Develop a fact base by undertaking client interviews and analyzing client documentation or processes. Collaborate with product team, the hub team, broader global team, or other functional teams to obtain specific subject matter expertise as needed. Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications What you will need: Basic Qualifications 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) 2 years of work experience with a PhD Preferred Qualifications Having already accumulated a variety of experience, you will be curious about the payments industry and keen to work alongside an experienced team to quickly gain a deeper understanding. You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance. Fluent Japanese and at least business level English proficiency. years of work experience in professional areas. Experience in the payments, banking, platformers, mobile consumer applications, technology services, and/or IT consulting industry. Technical knowledge of payment technologies related to authorization, clearing & settlement, gateways / PSP's, risk management, tokenization, EMV 3DS, etc. Experience in planning, managing and delivering on complex cross-functional projects from conceptualization to launch including implementation. Experience as a Business Analyst, Technical Architect and Strategist (either of them is expected). Excellent communication skill with Japanese and non-Japanese speaking people, in verbal and non-verbal situations. Excellent presentation skills, including strong oral and written capabilities. Flexible and proactive trouble shooting capabilities with the ability to manage diverse groups organized within different organizational reporting lines. Strategic thinker who can balance big picture strategy and detailed, flawless execution. Strong team orientation with an open-minded, collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization. Self motivated, results oriented individual with the ability to progress multiple priorities concurrently. Flexible mindset to revise plans and scopes while managing internal and external expectations. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Overview Visa Research conducts both applied and fundamental research, aiming to push the boundaries of payment-related technologies on a global scale. We partner with Visa's technology and product teams, global business units, academic institutions, and government agencies to explore and develop transformative technologies that will shape the future of payments and impact billions of people worldwide. As a Principal Research Scientist in Quantum Information and Computation, you will play a pivotal role in defining and advancing Visa's long-term research agenda in this field. You will lead high-impact research initiatives, mentor and develop both junior and senior scientists, and serve as a thought leader influencing Visa's strategic direction. Your work will focus on pioneering quantum algorithms and computational models applicable to finance and payments - including areas such as portfolio optimization, risk analysis, and derivative pricing. This role offers the opportunity to guide cutting-edge research from conception to implementation, foster collaborations across internal and external stakeholders, and represent Visa as a leader in the global quantum research community. The ideal candidate will be an established authority in the field, with a distinguished record of research contributions, demonstrated leadership in complex projects, and a passion for developing talent. Responsibilities Lead the formulation and execution of an ambitious, forward-looking research agenda in quantum information and computation, with emphasis on applications to finance and payments. Design, analyze, and prototype novel quantum algorithms and computational models to advance the state-of-the-art. Mentor and coach both junior and senior scientists, fostering technical excellence, innovation, and professional growth. Drive multi-institution collaborations with academia, industry, and government research bodies. Publish influential research in top-tier conferences and journals, and present work at leading scientific forums. Engage with business and product leaders to translate research outcomes into strategic opportunities, influencing product and technology roadmaps. Stay at the forefront of breakthroughs in quantum computing and related disciplines, assessing their potential impact on Visa's business. Cultivate strong relationships with the global quantum research community to foster collaboration and knowledge exchange. Oversee project lifecycles, ensuring rigor, impact, and alignment with Visa's long-term vision. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD. Preferred Qualifications: 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience PhD in Computer Science, Computer Engineering, Mathematics, Engineering, Physics, or a related field. 7+ years of postdoctoral research experience in quantum computing or related domains. Internationally recognized research track record, evidenced by high-impact publications, patents, and contributions to the research community. Proven leadership in guiding large-scale, multi-institution research programs. Deep expertise in designing quantum computing solutions for financial or related applications. Proficiency in quantum programming environments such as Qiskit, Cirq, or equivalent platforms. Hands-on experience deploying and validating algorithms on quantum hardware. Demonstrated excellence in mentoring scientists at varying career stages. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $242,000.00 to $316,250.00 per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Team Summary: Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients. The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. VCA Managed Services members play a key role in enhancing the partnership with one of Visa Japan's largest clients by supporting strategic planning and implementation of their most strategic initiatives. What the Senior Manager at Visa Managed Services Acquiring team does at Visa We are currently looking for a senior manager to lead consulting engagements for our clients in Japan, supporting strategy and new business development in acquiring and merchant business. The senior manager will lead engagements and act as the main focal point, coordinating between the client team, junior team members, other internal local, global stakeholders, and outsourcing partners (as applicable). The senior manager will be responsible for managing various initiatives between Visa and the client. The senior manager will be responsible for scoping, proposing, contracting, and delivering projects, and managing team members' performance and delivery quality. This position will report into VCA ACQ team director and interact with a cross-functional teams in a Global environment. Key stakeholders include Account Relationship Managers, Sales, Product Managers, Product Development, Marketing, and Customer Service, Client Project Lead. The ideal candidate is a motivated self-starter with leadership and management qualities that can work independently in a fast paced, ambiguous environment with limited supervision. He or she must be a fast learner who can quickly absorb the nuances of complex, varied payment offerings. This role is heavily client focused and will require a consulting approach and strong client engagement skills in order to manage key Acquirers with industry best practices. The full range of responsibilities is detailed below Responsibilities Drive initiative development to support the client's acquiring business growth using strategic consulting methodologies (setting key questions and hypotheses with deep quantitative analyses, and synthesizing recommendations) and aligning with internal stakeholders. Example areas of support include New business development / business strategy Merchant acquisition strategy/ acquirer pricing strategy New product / business / customer journey design System PMO (From business requirements definition to implementation support) for cross-regional teams operating in both English and Japanese Go to market strategy design Drive high quality the delivery fully leveraging both strategic consulting and IT consulting PMO skills while managing team members and various subject matter experts, including data scientists, product specialists, client services representatives both in Japan and in overseas offices. Manage the client relationships with both GMs and key frontline members to deepen the partnership. Coach team members, contributing to their growth and career development while ensuring quality of project deliverables Develop a fact base of the client processes, assets, and organization to determine future opportunities for collaboration and partnership. Create, develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creation Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practices Oversee and manage administrative tasks and project setup including contracting documentation, internal reporting, and completion of compliance procedures. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications We are looking for individuals with strong project management experience along with deep consulting and payment expertise to provide best-in-class experience for both internal and external partners to deliver full potential results and push the limits of cashless Japan together. Basic Qualifications Deep experience and a track record of high performance in strategy and IT consulting, or project management(+ 8 years ) Strong organizational skills and ability to navigate through ambiguity by adequately assessing tradeoff/impact analysis. Able to adapt quickly to changing priorities, assignments, and roles. Self-motivated, able to work independently while coordinating activities with cross-divisional teams. Team player, able to communicate with technical and business experts at all levels of the organization. Solid analytical, quantitative and problem-solving skills. Ability to think and communicate strategically. Excellent verbal and written communication and presentation skills in both Japanese and English Qualifications - Preferred Experience in a professional services / consulting role is highly desirable. Strong customer service skills are required Experience in payments, the banking industry, or technology. Deep understanding of the acquiring business is a big plus Extensive understanding of project management techniques, methodologies and best practices. Experience in Agile environment is preferred. Excellent Microsoft Project and presentation skills. Travel is required. Approximately 10%. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.