Estrada Consulting Incorporated

Job Description Job Description Estrada Consulting, Inc. is seeking a Senior Infrastructure, Network & IT Operations Assessment Lead to support a comprehensive municipal information technology assessment and strategic planning engagement. Location: Hybrid - Nantucket, MA Project Duration: Approximately 120 days, anticipated January-May 2027 Work Arrangement: Remote work with required onsite assessment visits to Nantucket Island. Position Overview: The selected consultant will evaluate enterprise IT infrastructure, network architecture, cloud services, service operations, and technology resilience across a complex municipal environment. The consultant will document current conditions, identify operational risks and improvement opportunities, and develop actionable recommendations supporting a multi-year IT strategic roadmap. Key Responsibilities: Assess physical and virtual servers, storage, virtualization, network infrastructure, cloud services, endpoints, and related technologies. Evaluate network performance, internet connectivity, bandwidth, redundancy, scalability, and seasonal capacity demands. Review infrastructure lifecycle management, cloud readiness, disaster recovery capabilities, backup systems, and technical recovery dependencies. Assess IT service operations, including service desk performance, configuration management, change management, and vendor support arrangements. Conduct stakeholder interviews, technical walkthroughs, and infrastructure documentation reviews. Develop infrastructure inventories, architecture diagrams, technical findings, and supporting evidence. Identify infrastructure risks, modernization opportunities, technology dependencies, and recommended improvements. Prepare prioritized recommendations with estimated implementation effort, costs, and resource requirements. Collaborate with cybersecurity and applications specialists to identify cross-functional risks and dependencies. Contribute to executive assessment reports, stakeholder presentations, and a three-to-five-year IT strategic roadmap. Required Qualifications: Demonstrated experience conducting enterprise IT infrastructure, network, and service operations assessments. Strong knowledge of servers, storage, virtualization, networking, cloud infrastructure, backup technologies, and disaster recovery. Experience evaluating infrastructure architecture, technology lifecycle, capacity planning, and operational resilience. Ability to conduct technical interviews, analyze documentation, and translate findings into practical recommendations. Strong technical documentation, diagramming, analytical, and report-writing skills. Experience developing assessment findings, implementation priorities, and technology modernization recommendations. Ability to work independently and collaboratively within a multidisciplinary assessment team. Availability for required onsite work in Nantucket, Massachusetts. Preferred Qualifications: Previous IT assessment or consulting experience with municipalities, counties, or other public-sector organizations. Familiarity with ITIL, COBIT, ISO, or comparable IT governance and service management frameworks. Relevant Microsoft, Cisco, cloud infrastructure, ITIL, or comparable professional certifications. Experience supporting technology environments with multiple departments, critical services, and seasonal operational demands. Work Location and Travel Requirements: This position is primarily remote with mandatory onsite assessment work on Nantucket Island. Candidates must be available for two separate onsite periods of approximately two weeks each, anticipated during project Weeks 3-4 and Weeks 9-11. Exact schedules will be coordinated with the project team. Candidates are not required to reside on Nantucket.