Talent Software Services, Inc.

Job Description Job Description Test Lead Location: Indianapolis, IN Work Mode: Onsite Experience Required: 8-10 years Minimum Experience: 6+ years in Software Testing / QA Lead Experience: 2+ years in a Lead or Senior QA role Primary Skill: Automation Testing Business Vertical: CL-LSHC Child: IS-LSHC-3.2 Parent: IS-LSHC-3-Life Sciences NA-Parent Requisition ID: Role Summary Define and drive the testing strategy for one or more product teams. Lead and mentor a team of QA/Test Engineers. Own the overall quality of software releases . Partner with: Product teams Development teams Operations Business analysts DevOps teams Ensure software: Meets requirements Is delivered on schedule Is reliable in production Meets defined quality standards Combine hands-on technical expertise with: People leadership Strategic planning Quality management Test Strategy & Planning Define: Test strategy Test plans Test estimates Testing schedules Testing scope Entry and exit criteria Testing deliverables Establish quality metrics aligned with project goals and release schedules. Assess testing risks and prioritize efforts across: Functional testing Regression testing Integration testing System testing Performance testing Security testing User Acceptance Testing (UAT) Estimate testing effort. Contribute to: Sprint planning Release planning Quality planning Identify risks early and develop appropriate mitigation strategies. Team Leadership Lead, mentor, and coach QA/Test Engineers. Assign work and manage team workload. Coordinate daily activities across onsite and offshore testing teams . Monitor team progress and remove delivery impediments. Conduct performance reviews. Support career development. Participate in hiring activities. Mentor team members and promote best practices. Foster a culture of: Quality ownership Accountability Continuous improvement Quality-first delivery Test Execution & Automation Oversee design and execution of manual and automated test cases . Lead: Functional testing Integration testing System testing Regression testing UAT Release validation Drive the test automation strategy . Evaluate and select automation frameworks. Integrate automated testing into CI/CD pipelines . Review test coverage. Identify automation opportunities. Improve: Regression coverage Test execution efficiency Test suite reliability Quality controls Continuously improve the testing process and automation framework. Test Documentation & Quality Management Review: Test scenarios Test cases Test data Requirements traceability Execution evidence Defect documentation Ensure testing documentation is complete and accurate. Maintain requirements traceability throughout the testing lifecycle. Ensure testing deliverables meet quality standards. Defect Management Manage the complete defect lifecycle . Facilitate defect triage meetings. Prioritize critical defects. Drive root-cause analysis discussions. Track defect resolution and ensure timely closure. Communicate critical defects, risks, and blockers to stakeholders. Support production incident analysis and defect prevention. Collaboration & Stakeholder Management Work closely with: Product Owners Developers DevOps Business Analysts Infrastructure Teams Data Teams Security Teams Release Management Business Users Client Stakeholders Clarify requirements and acceptance criteria. Assess requirements for testability. Identify quality and delivery risks early. Communicate: Testing status Risks Issues Blockers Release readiness Coordinate with vendors and offshore teams where applicable. Provide accurate status updates to project managers and senior leadership. Reporting & Metrics Publish accurate: Test status dashboards Quality metrics Risk logs Issue logs Release readiness recommendations Track quality and testing KPIs. Drive improvements in: Escaped defects Production incidents Automation coverage Regression cycle time Release quality Compliance & Production Support Ensure adherence to: Client processes Quality standards Documentation requirements Audit controls Regulatory requirements Compliance expectations Support: Production deployments Post-release validation Production incident analysis Continuous improvement initiatives Required Qualifications Bachelor's degree in: Computer Science Engineering Information Systems Related field Equivalent professional experience may be considered. 6+ years of Software Testing / QA experience. 2+ years in a Test Lead or Senior QA role. Strong knowledge of: SDLC STLC Agile Scrum methodologies Experience with test management and defect tracking tools such as: Jira Strong written and verbal communication skills. Ability to influence technical and business stakeholders. Preferred Qualifications ISTQB Advanced Level - Test Manager certification or equivalent. Experience testing cloud-based applications , including: AWS Azure GCP Experience testing microservices architectures . Experience with test automation and CI/CD integration. Key Competencies Leadership and mentoring Test strategy and planning Automation testing Analytical thinking Risk-based testing Attention to detail Quality mindset Organization and prioritization Problem-solving Adaptability Stakeholder management Communication Team collaboration Defect management Continuous improvement Success Measures Reduction in escaped defects . Reduction in production incidents . Increased automation coverage. Faster regression testing cycles. On-time, high-quality software releases. Improved test efficiency and reliability. Strong team engagement. Team member growth and retention. Key Technologies / Keywords Test Lead QA Lead Software Testing Quality Assurance Automation Testing Test Automation Manual Testing Functional Testing Integration Testing System Testing Regression Testing UAT Release Validation Test Strategy Test Planning Defect Management Jira SDLC STLC Agile Scrum CI/CD Microservices AWS Azure GCP ISTQB Risk-Based Testing Test Metrics Quality Metrics

Job Description Job Description Analyst, Workstation Support Duties: Responsible for configuring, installing, and maintaining desktop software and hardware. Provides technical support and guidance to users. •55% Monitors/updates dispatch system and works incoming tickets as assigned. Provides troubleshooting, technical support and development of end-user guidelines. Configures, installs, monitors, and maintains IT users' workstation software and hardware. Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by IS purchasing. Ensures proper configuration and adherence to security configurations and settings. •10% Tests, troubleshoots, maintains, modifies, validates and documents application packages. •10% Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues. •20% May perform administrative tasks such as reporting, ordering replacement parts, and tracking status/inventory of items. •5% Keeps apprised of new technologies related to workstation support procedures. Skills: Required Skills and Abilities: Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software. Able to provide on-the-spot training to users. Understands operating systems imaging concepts. Able to make recommendations on selection of hardware and software products to address business requirements. Required Software and Other Tools: Familiarity with computer and workstation equipment. Preferred Skills and Abilities: Able to assist in the support and maintenance of the overall infrastructure. Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Routine transporting of items up to 30 lbs. Transporting items up to 70lbs on occasion. Education: Required Education: Associate Degree in Computer Science, Information Technology, or other job related field. or 2 years of job related work experience. Required Work Experience: 2 years of technical operations support experience. Required Licenses and Certificates: A Certification

Job Description Job Description Position: Automation Engineer - QA Test Automation As an Automation Engineer on the QA team, the candidate will be responsible for designing, building, and maintaining reliable automated test suites for complex enterprise financial aid applications across desktop and web platforms. This role blends hands-on automation scripting with strong quality-engineering judgment translating business requirements and acceptance criteria into complete, repeatable, and maintainable automated coverage while ensuring high-quality delivery within established release timelines. The engineer will also update and extend existing automation scripts each release cycle, produce clear test documentation and result reports, and help triage and report defects. Strong collaboration with QA colleagues, developers, business analysts, and cross-functional technology teams is essential. The ideal candidate is a hands-on automation engineer with strong scripting craft and a genuine passion for quality, paired with solid experience automating enterprise applications that rely on SQL Server, structured data files, and integrations with external systems. They are comfortable working independently in established enterprise environments, supporting the move from legacy desktop to web, and delivering well-structured, dependable, production-ready automation with minimal ramp-up. Key Responsibilities " Design, develop, execute, and maintain automated regression and functional test suites for desktop and web applications " Update and extend automation scripts each release cycle to reflect new features, changed behavior, and evolving requirements " Build data-driven tests that cover multiple data-creation and import paths and multiple academic/award years " Create and manage test data using SQL Server queries and XML or other structured data files " Run tests across browsers and devices, and analyze failures to separate product defects from script or environment issues " Participate in sprint planning and estimation, and provide effort and story-point input for automation work " Review user stories and acceptance criteria, and flag gaps, ambiguities, or missing scenarios before test development " Report results, defects, and quality risks clearly to the QA Manager, developers, and stakeholders " Contribute to automation standards, reusable libraries, and documentation that improve team efficiency Required Skills & Experience " 4 6 years of professional experience in software test automation or QA engineering, with hands-on ownership of automation frameworks " Strong proficiency in Python, C# and XML scripting for test automation, with clean, maintainable, reusable code " Hands-on experience building and maintaining UI test automation using Playwright (or comparable tools such as Selenium) for web applications " Experience automating Windows desktop applications using tools such as pywinauto, WinAppDriver, FlaUI, or similar " Experience logging, tracking, and reporting defects and test results using a defect or test management tool (e.g., Jira) " Experience with cross-browser and cross-device test execution platforms (e.g., BrowserStack) and diagnosing environment-specific failures " Solid working knowledge of Microsoft SQL Server, including writing T-SQL queries to set up, validate, and clean up test data " Experience with XML and structured data files, including generating and validating files for import/export and integration testing " Experience testing and automating RESTful APIs, and validating integrations between internal and external systems " Strong understanding of the software development lifecycle (SDLC), QA methodologies, and test design techniques (regression, functional, integration, data-driven) " Ability to analyze requirements and acceptance criteria, identify gaps, and translate them into complete, well-structured automated test coverage " Skill in debugging flaky or failing tests, performing root-cause analysis, and clearly reporting defects to development teams " Working knowledge of web accessibility (WCAG 2.1/2.2 AA) and an ability to include accessibility checks in automated test suites " Mentor QA engineers on automation best practices Preferred Skills " Experience designing data-driven automation that covers multiple record-creation paths (e.g., manual entry, file import, API) and multiple academic/award years " Experience with Excel-based test artifacts (e.g., openpyxl) for test data generation and reporting " Exposure to CI/CD pipelines, automated test execution in build and release processes, and source control systems such as Git " Familiarity with Agile/Scrum methodologies and experience working within sprint-based release cycles " Experience supporting the migration or modernization of legacy desktop applications to web, including re-baselining automation suites " Experience with performance, load, or security testing tools " Familiarity with automated accessibility tools and assistive technology testing " Strong written and verbal communication skills, with the ability to explain test results and quality risks to technical and non-technical stakeholders " Provide guidance to QA engineers in automated testing best practices. Education " Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience