Cordialsa USA Inc

Job Description Job Description Description: The E-Commerce Logistics & Fulfillment Analyst supports the execution and optimization of warehouse and fulfillment operations across multiple e-commerce platforms. This role ensures accurate order processing, inventory integrity, and effective coordination between warehouse operations, logistics, and cross-functional teams. RESPONSIBILITIES: Execute and monitor daily e-commerce fulfillment activities, including order processing, shipping documentation, invoicing, and system updates across platforms such as Amazon and internal ERP systems. Coordinate with warehouse, logistics, and cross-functional teams to ensure timely and accurate order fulfillment. Maintain inventory accuracy through transaction monitoring, cycle counts, and adherence to established rotation practices (e.g., FEFO). Support warehouse operations through employee schedule coordination, data entry, and activity tracking; identify and escalate discrepancies to management. Analyze operational performance and generate reports related to order fulfillment, inventory status, and productivity metrics. Identify and implement process improvements to enhance efficiency, reduce costs, and optimize packaging and operational workflows. Manage vendor relationships and support the procurement and control of operational supplies. Oversee returns processing and product disposition, including donations and expired inventory, in accordance with company policies. Participate in cross-functional meetings and contribute to action plans that address operational challenges and drive continuous improvement. QUALIFICATIONS AND SKILLS: Bachelor's degree in Business Administration, Logistics, Industrial Engineering, or a related field. 1-3 years of experience in logistics, warehouse operations, or e-commerce fulfillment environments. Working knowledge of inventory management and order fulfillment processes. Experience with ERP systems (SAP preferred) and strong proficiency in Microsoft Excel. Demonstrated ability to analyze data and support operational decision-making. Strong organizational, communication, and problem-solving skills. Ability to operate effectively in a fast-paced warehouse environment. SCHEDULE: Monday to Friday 8:00 a.m. - 5:00 p.m. BENEFITS: 401(k) with company match Health, dental, and vision insurance Life insurance Paid time off Birthday off Requirements: Bilingual proficiency in English and Spanish is required. Authorized to work in the U.S. without current or future sponsorship. Administrative position based on-site in a warehouse environment with regular interaction with operational teams.