Proxurve Solutions

Job Description Job Description Senior Engineer We are seeking an experienced Senior Engineer to join our technical team. The ideal candidate has broad experience supporting small and mid-sized business environments, taking ownership of complex technical issues, leading Microsoft 365 migrations and other client projects, addressing security and infrastructure concerns, and working directly with clients to help align their technology with business needs and industry best practices. Responsibilities Serve as a senior technical escalation resource for issues involving Microsoft 365, Windows Server, Active Directory, networking, security, and other client infrastructure. Diagnose and resolve complex technical issues, identify root causes, and implement solutions designed to prevent recurring problems. Plan, coordinate, and execute Microsoft 365 migrations, including Exchange Online, SharePoint, OneDrive, Teams, identity, and related services. Manage and troubleshoot Microsoft 365 environments, including Exchange Online, Entra ID, Microsoft 365 administration, authentication, and related services. Administer and troubleshoot Windows Server and Active Directory environments, including Group Policy, DNS, DHCP, file services, permissions, and identity-related issues. Review and remediate security findings identified through security assessments, audits, vulnerability management platforms, and internal security standards. Apply security best practices across Microsoft 365, Windows, identity, endpoint, and network environments. Perform Client Business Review (CBR) and vCIO-related activities, including reviewing client technology environments, identifying risks and areas for improvement, and helping clients plan for technology needs over the next 12-18 months. Work with clients and internal teams to prioritize and complete remediation items identified during Client Business Reviews and security assessments. Lead or participate in client projects, migrations, infrastructure upgrades, and technology deployments. Communicate technical issues, risks, and recommendations clearly to both technical and non-technical audiences. Create and maintain accurate technical documentation for client environments, projects, and implemented solutions. Provide technical guidance and mentorship to other members of the engineering and support teams. Work with vendors and technology partners when necessary to troubleshoot issues and implement solutions. Maintain ownership of assigned issues and projects through successful resolution or completion. As part of a small and collaborative MSP team, Senior Engineers may occasionally assist with general client support or onsite needs. While all members of the technical team are expected to help where needed, the primary focus of this position is senior-level escalation, project execution, security and infrastructure remediation, and client technology strategy. Job Requirements Strong hands-on experience administering Microsoft 365 environments. Demonstrated experience planning and executing Microsoft 365 migrations or similarly complex Microsoft cloud projects. Strong Windows Server and Active Directory administration and troubleshooting skills. Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, VPNs, and firewalls. Working knowledge of modern IT security practices, including identity security, multi-factor authentication, least privilege, endpoint security, vulnerability remediation, and secure configuration practices. Experience evaluating technical or security findings and implementing appropriate remediation. Ability to troubleshoot complex issues that may involve multiple systems or technologies rather than a single endpoint or application. Ability to independently manage technical projects and client-facing responsibilities from planning through completion. Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical stakeholders. Strong client-service mindset with demonstrated ownership and accountability. Ability to work independently while contributing positively to a collaborative technical team. Additional Desirable Experience The following experience is beneficial but is not required for every candidate: Microsoft Intune and endpoint management Microsoft Entra ID, Conditional Access, and identity security Entra Connect / hybrid Active Directory environments Exchange Server and hybrid Exchange environments SharePoint Online and OneDrive administration Microsoft Azure infrastructure Hyper-V or VMware virtualization Firewall administration and site-to-site/client VPN technologies Security assessment, vulnerability management, or compliance-related remediation PowerShell scripting Backup and disaster recovery technologies Linux or macOS administration Experience working within a Managed Service Provider (MSP) Experience with PSA, RMM, and IT documentation platforms Previous vCIO, technology consulting, or Client Business Review experience Team leadership or mentorship experience Company Description Proxurve Solutions Inc. is a locally owned, central Indiana consulting firm serving clients in the areas of Cybersecurity, Information Technology, and AI. Our focus on Cybersecurity, and the transition of clients from server-based computing to cloud-based applications has driven our growth. Significant staff and client tenure allow us to provide a unique "owner-based perspective" to assist business leadership as they deploy technical tools to achieve their organinzational goals. Our strong culture of collaboration, teamwork, shared financial benefit, and a "results matter" approach have driven our 20% annual growth rate over the past 4 years. We have fun, recognize staff, and celebrate a job well done through The Proxurve Way as we provide an exceptional client experience. Company Description Proxurve Solutions Inc. is a locally owned, central Indiana consulting firm serving clients in the areas of Cybersecurity, Information Technology, and AI. Our focus on Cybersecurity, and the transition of clients from server-based computing to cloud-based applications has driven our growth. Significant staff and client tenure allow us to provide a unique "owner-based perspective" to assist business leadership as they deploy technical tools to achieve their organinzational goals. Our strong culture of collaboration, teamwork, shared financial benefit, and a "results matter" approach have driven our 20% annual growth rate over the past 4 years. We have fun, recognize staff, and celebrate a job well done through The Proxurve Way as we provide an exceptional client experience.