I3 INFOTEK INC

Job Description Job Summary Conduct analyses of Taxpayer Services eServices programs, policies, and processes to eliminate non-value-added steps, improve operational efficiency, build QA test plans, conduct system testing, and provide internal technical support. Core Responsibilities Plan and conduct operational and system analyses, surveys, and comprehensive reports. Build QA test plans, execute system testing, and analyze system performance. Provide technical assistance and helpdesk support to troubleshoot customer and system issues. Apply Lean principles and continuous improvement methodologies (Arizona Management System / AMS). Required Experience & Technical Skills Experience: Minimum 1 to 2 years of management analysis experience. Technical Skills: XML (Altova XMLSpy) SQL (MS SQL Server Management Studio) Azure DevOps Quality Assurance testing & technology systems analysis Analytical Skills: Strong ability to collect/synthesize data, troubleshoot problems, and develop actionable solutions. Preferred & Knowledge Qualifications Preferred: Experience in Tax Administration or public sector environments. Knowledge of public administration, automated information systems, and regulatory compliance. Proficient in MS Office, Google Suite, and Windows environments.

Job Description Job Description: Location: Hybrid (On-site training 3-4 weeks; 4 days/week remote) The Procurement Analyst ensure that products and services are procured in the best interest of the state. This position is responsible for obtaining information technology (IT) related goods and services required by the agency. This position is responsible for the evaluation of IT vendors and contracts including the Requests for Quotes (RFQ), Request for Proposals (RFP) and Requests for Information (RFI). This role is project based and is required to work on projects requiring; research, negotiation skills, and evaluation of services and be able to make a recommendation based on their research. They would provide recommendation of supplier selections based on research. They support the business areas in evaluations of goods or services and are able to provide support in negotiations. Under general supervision, this position is responsible at an agency-wide level for the financial and procurement functions related to IT products and services. This includes Software, Software as a Service (SaaS), Hardware (Desktop, Data Center), Cloud Infrastructure, Telecommunications, IT implementation, Advisory and Managed Services, and new and emerging technologies. We are seeking a senior IT Procurement Analyst specializing in Software & SaaS Management to oversee our growing software portfolio. In this role, you will lead end-to-end software acquisitions, contract renewals, license optimization, and software vendor negotiations. You will collaborate closely with IT, Legal, Finance, and InfoSec to ensure cost-efficiency, compliance, and seamless SaaS operations. This position applies broad theoretical job knowledge obtained through advanced education, knowledge of IT products and services, statewide procurement rules and regulation, and financial principals to procure new and existing IT products and services. Works independently with general supervision. The position will be assigned procurements that are difficult but not typically complex in nature. May influence others within the job area through explanation of facts, policies and practices.