Ozaukee County
Port Washington, Wisconsin
Job Description Job Description Full- Time/ Non- Exempt Position Starting Wage: $24.64-$28.07 Onsite Job Summary The GIS Technician supports Ozaukee County's Geographic Information Systems (GIS) and Land Information Program through parcel mapping, Next Generation 911 (NG911) data maintenance, quality control, and mapping services for County departments, municipalities, and the public. Working under the direction of the GIS Manager / Land Information Officer, this position uses ArcGIS Pro efficiently to maintain accurate geospatial data and complete daily GIS production work. The position assists with technical data preparation and validation; the GIS Manager / Land Information Officer establishes priorities, standards, and program requirements. Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned. 40% Parcel Maintenance and Data Quality Use ArcGIS Pro to maintain parcel geometry and attributes, including parcel splits, combinations, and boundary updates based on recorded documents and approved County procedures. Perform quality assurance and quality control (QA/QC), including topology and attribute checks; identify gaps, overlaps, and inconsistencies and document corrections. Interpret deeds, legal descriptions, plats, and other land records for parcel updates. Coordinate discrepancies with land records staff and refer ambiguous descriptions or boundary issues to the GIS Manager. Maintain other foundational GIS layers; convert and validate incoming data, document sources and edits, and use ArcGIS Parcel Fabric where implemented. 15% Mapping and Application Support Create maps, reports, and GIS products using ArcGIS Pro for County departments, municipalities, and external stakeholders. Perform spatial queries, geoprocessing, and routine analysis to support departmental requests. Prepare accurate data extracts and map layouts for internal use and public distribution under established procedures. Generate clear visualizations and data outputs to support decision-making. Provide limited support for existing ArcGIS Online maps, applications, and public data under the GIS Manager's direction. Training in County web GIS workflows will be provided. 20% NG911 and Core Dataset Support Maintain NG911 address points, road centerlines, address ranges, road names, and emergency service boundaries using established County procedures and applicable state data standards. Coordinate address and road updates with municipalities and emergency services staff; assist in reconciling GIS data with Master Street Address Guide (MSAG) and Automatic Location Identification (ALI) records where applicable. Run validation checks, correct assigned errors, and assist with edge matching roads and boundaries with neighboring jurisdictions. Document unresolved issues for the GIS Manager. Prepare and validate NG911 datasets for state submission under the GIS Manager's oversight and coordinate timely updates to support emergency response operations. 15% Customer & Department Support Respond to GIS data and mapping requests from County departments, municipalities, and the public. Provide technical assistance and guidance to GIS users. Coordinate with internal and external partners to obtain and share data. Support departments with GIS-related applications and data usage. 10% Administrative & Program Support Assist the GIS Manager with Land Information Program activities and reporting. Support data preparation and submission for state and regional requirements. Maintain documentation, records, and data inventories. Participate in meetings, training, and professional development activities. Supervision Exercised This position does not supervise staff but may assist in training interns or providing guidance to GIS users. Minimum Education Qualifications Education and/or Experience Requirements: Associate's degree or technical diploma in GIS, Geography, or a closely related field, or an equivalent combination of education, training, and practical GIS experience. At least two years of practical GIS experience involving geospatial data editing, quality control, and map production. Relevant internships or substantial applied GIS project experience may be considered toward this requirement. Demonstrated proficiency using ArcGIS Pro efficiently for routine editing, attribute maintenance, queries, geoprocessing, and map production is required. Preferred Qualifications: Bachelor's degree in GIS, or a closely related field with substantial GIS coursework, preferred. Experience with parcel mapping and land records or NG911 addressing data is preferred; experience in both areas is desirable. GIS-related certification is preferred but not required. Licenses and Other Requirements: Valid Wisconsin Driver's License. Minimum Knowledge, Skills, and Abilities Qualifications In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential. Working knowledge of GIS principles, mapping, and geospatial data management. Proficiency with ArcGIS Pro editing tools, geodatabases, attribute tables, spatial queries, geoprocessing, and map layouts. Prior ArcGIS Online or web application development experience is not required. Working knowledge of coordinate systems, data formats, data conversion, topology, and QA/QC processes. Ability to interpret parcel maps, legal descriptions, and recorded land documents and apply established procedures for parcel and addressing data maintenance. Strong attention to detail and accuracy. Ability to manage multiple tasks and meet deadlines. Strong communication and customer service skills. Ability to work independently and as part of a team. In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Physical Requirements Prolonged periods of sitting and working at a computer. Frequent use of keyboard and mouse. Occasional lifting of materials up to 25 pounds. Work Environment Full-time, onsite position in a primarily indoor office environment. Occasional travel for meetings, training, or coordination with municipalities and agencies. Interaction with County staff, external partners, and the public. EOE / ADA Statement Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status. Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws. Powered by JazzHR AsDIPjUbYN
Job Description Job Description Full- Time/ Non- Exempt Position Starting Wage: $24.64-$28.07 Onsite Job Summary The GIS Technician supports Ozaukee County's Geographic Information Systems (GIS) and Land Information Program through parcel mapping, Next Generation 911 (NG911) data maintenance, quality control, and mapping services for County departments, municipalities, and the public. Working under the direction of the GIS Manager / Land Information Officer, this position uses ArcGIS Pro efficiently to maintain accurate geospatial data and complete daily GIS production work. The position assists with technical data preparation and validation; the GIS Manager / Land Information Officer establishes priorities, standards, and program requirements. Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned. 40% Parcel Maintenance and Data Quality Use ArcGIS Pro to maintain parcel geometry and attributes, including parcel splits, combinations, and boundary updates based on recorded documents and approved County procedures. Perform quality assurance and quality control (QA/QC), including topology and attribute checks; identify gaps, overlaps, and inconsistencies and document corrections. Interpret deeds, legal descriptions, plats, and other land records for parcel updates. Coordinate discrepancies with land records staff and refer ambiguous descriptions or boundary issues to the GIS Manager. Maintain other foundational GIS layers; convert and validate incoming data, document sources and edits, and use ArcGIS Parcel Fabric where implemented. 15% Mapping and Application Support Create maps, reports, and GIS products using ArcGIS Pro for County departments, municipalities, and external stakeholders. Perform spatial queries, geoprocessing, and routine analysis to support departmental requests. Prepare accurate data extracts and map layouts for internal use and public distribution under established procedures. Generate clear visualizations and data outputs to support decision-making. Provide limited support for existing ArcGIS Online maps, applications, and public data under the GIS Manager's direction. Training in County web GIS workflows will be provided. 20% NG911 and Core Dataset Support Maintain NG911 address points, road centerlines, address ranges, road names, and emergency service boundaries using established County procedures and applicable state data standards. Coordinate address and road updates with municipalities and emergency services staff; assist in reconciling GIS data with Master Street Address Guide (MSAG) and Automatic Location Identification (ALI) records where applicable. Run validation checks, correct assigned errors, and assist with edge matching roads and boundaries with neighboring jurisdictions. Document unresolved issues for the GIS Manager. Prepare and validate NG911 datasets for state submission under the GIS Manager's oversight and coordinate timely updates to support emergency response operations. 15% Customer & Department Support Respond to GIS data and mapping requests from County departments, municipalities, and the public. Provide technical assistance and guidance to GIS users. Coordinate with internal and external partners to obtain and share data. Support departments with GIS-related applications and data usage. 10% Administrative & Program Support Assist the GIS Manager with Land Information Program activities and reporting. Support data preparation and submission for state and regional requirements. Maintain documentation, records, and data inventories. Participate in meetings, training, and professional development activities. Supervision Exercised This position does not supervise staff but may assist in training interns or providing guidance to GIS users. Minimum Education Qualifications Education and/or Experience Requirements: Associate's degree or technical diploma in GIS, Geography, or a closely related field, or an equivalent combination of education, training, and practical GIS experience. At least two years of practical GIS experience involving geospatial data editing, quality control, and map production. Relevant internships or substantial applied GIS project experience may be considered toward this requirement. Demonstrated proficiency using ArcGIS Pro efficiently for routine editing, attribute maintenance, queries, geoprocessing, and map production is required. Preferred Qualifications: Bachelor's degree in GIS, or a closely related field with substantial GIS coursework, preferred. Experience with parcel mapping and land records or NG911 addressing data is preferred; experience in both areas is desirable. GIS-related certification is preferred but not required. Licenses and Other Requirements: Valid Wisconsin Driver's License. Minimum Knowledge, Skills, and Abilities Qualifications In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential. Working knowledge of GIS principles, mapping, and geospatial data management. Proficiency with ArcGIS Pro editing tools, geodatabases, attribute tables, spatial queries, geoprocessing, and map layouts. Prior ArcGIS Online or web application development experience is not required. Working knowledge of coordinate systems, data formats, data conversion, topology, and QA/QC processes. Ability to interpret parcel maps, legal descriptions, and recorded land documents and apply established procedures for parcel and addressing data maintenance. Strong attention to detail and accuracy. Ability to manage multiple tasks and meet deadlines. Strong communication and customer service skills. Ability to work independently and as part of a team. In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Physical Requirements Prolonged periods of sitting and working at a computer. Frequent use of keyboard and mouse. Occasional lifting of materials up to 25 pounds. Work Environment Full-time, onsite position in a primarily indoor office environment. Occasional travel for meetings, training, or coordination with municipalities and agencies. Interaction with County staff, external partners, and the public. EOE / ADA Statement Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status. Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws. Powered by JazzHR AsDIPjUbYN
Ozaukee County
Port Washington, Wisconsin
Job Description Job Description Exempt Position Pay Range: $35.56-45.44 Summary This position is responsible for guiding the overall management of the Department's planning and geographic information system (GIS) functions, including comprehensive, park and open space, farmland preservation planning, environmental and natural resource analysis and reviews, county-owned lands zoning, land division reviews, and strategic planning initiatives. The role supports participating local units of government with the development, revision, and implementation of local comprehensive plans and zoning ordinances. The position coordinates and implements the Department's GIS mapping, data management, and spatial analysis across all Divisions and programs. It provides technical support for planning, environmental, and parks and trail projects, and contributes to education and outreach efforts, including website and social media content development. The position also assists with grant development, writing, and reporting to support Department initiatives Planning: 35% Supports all aspects of the Department's planning responsibilities, including development, revision, amendment, and implementation of the Multi-Jurisdictional Comprehensive Plan, Park and Open Space Plan, Farmland Preservation Plan, and other countywide and partner planning initiatives (e.g. Housing Plan, Park Master Planning, Bicycle and Pedestrian Planning, Brownfields, Coastal Hazards, Emergency Management, Land Information Modernization Plan). Assists with the preparation of ecological, tourism and recreation planning documents and the development, application and use of GIS decision-support tools. Provides comprehensive planning and zoning assistance to participating local units of government as requested. Assists in the administration of the Ozaukee County-Owned Lands Zoning Ordinance, Floodplain and Shoreland Protection Zoning Ordinances, including GIS mapping and data management. Contributes to the development of reports, grants, and related initiatives supporting Department programs. Review land divisions and prepare staff reports including GIS mapping. Conducts planning, GIS, land use, and environmental reviews and reports for land divisions and zoning actions. Provides staff support, data, and reporting (technical, budget and narrative) for various County committees and boards. Geographic Information Systems: 30% Manages the data collection, development, integration, and maintenance of the Department's GIS, GPS, and environmental, land use and recreation databases and layers, particularly as relates to the Land Information Modernization Plan. Coordinates with multiple County departments to ensure effective data sharing, technical support, and system integration. Maintains and updates planned land use maps and other GIS-based planning resources. Provides GIS and mapping support for grant applications, project reporting, and permit submissions across federal, state, local, and private partners. Assists with the management of the Department's website, social media, and online GIS data layers. Coordinates with the Land Information Office on development and management of shared data and data layers. Innovation for cartography and mapping of complex data and analysis. Assist and train other Department staff on GIS and analysis tools. Technical and Committee Support: 20% Provide general technical Planning and GIS support to all Department Divisions and professional staff. Prepare minutes, materials and reports (technical, budget and narrative) for various Boards and Committees including the County Board, Natural Resources Committee, Comprehensive Planning Board, Ozaukee Interurban Trail Advisory Council and other ad-hoc committees, boards and councils (Wisconsin Shipwreck Coast National Marine Sanctuary Advisory Council). Develop, track and report on benchmarks, measures, milestones, outcomes and metrics for the County Board, County Committees, the Department, and for multiple grants and projects. Develop and manage Department databases in coordination with staff, program and design spreadsheets, compile, analyze and report on statistical data, and create mailing lists particularly for land division and zoning items. Assists with GIS and GPS mapping/databases, data collection and analysis for water quality, fish, avian and wildlife monitoring, invasive species management, park and trail projects and other related efforts. Design and implement user and public opinion surveys. Provide planning and assistance for brownfield, coastal hazard and bluff stability initiatives and projects. Assists in training and supervision of Planning and Parks Department interns, limited term staff and volunteers. Education, Outreach, Marketing and Economic Development: 10% Support the Department's public education and outreach efforts including the development of maps, brochures, presentations, and educational signage and displays. Assists in the development and maintenance of Department and partner (e.g. Ozaukee County Tourism) websites, social media, e-newsletters, and outreach materials. Promotes public awareness, community engagement, and economic vitality through digital content, events, and collaborative initiatives. Represent the Department at community and education and outreach events and conduct outreach to residents, local governments and partner organizations. Develop and provide accurate information on Department programs, services and facilities, FAQ sheets and other summaries. Retrieve and maintain resources available to the public including electronic and hard copy documents and educational resources. Supports the NOAA Wisconsin Shipwreck Coast National Marine Sanctuary and other tourism and cultural heritage initiatives through planning, mapping, outreach, and interagency coordination. Contributes to marketing and communication efforts that highlight Ozaukee County's parks, trails, waterways, natural resources, and cultural attractions. Other Duties: 5% Perform other duties in support of the Department's mission as assigned Supervision Reports directly to the Director of Planning and Parks. Assigned to the Planning and Parks Department under the Planning Division. The incumbent follows regulations set forth by the County Board, Natural Resources Committee and Planning and Parks Department. Assists with supervision of temporary, limited term staff and interns. Education: Bachelor's degree from an accredited college or university in planning, geographic information systems (GIS), engineering, geography, environmental science, applied ecology, landscape architecture or a closely related field and proven experience in these fields. Master's Degree or additional certifications (i.e. GIS, AutoCAD) preferred. Experience: Two to five years of progressively responsible work experience in planning, GIS, geography, engineering, environmental science, applied ecology, landscape architecture or a closely related field. Valid Driver's License required. AICP Certification is desirable. Knowledge, Skills, and Abilities: Customer Service Excellence: Deliver exceptional customer/public experiences, addressing inquiries and resolving complaints with professionalism and courtesy. Interpersonal Communication: Communicate effectively, both verbally and in writing, with customers, staff, government agencies, non-profits, community groups, committees, and County Board Supervisors. Conflict Resolution: Handle customer and team disputes with empathy, diplomacy, and fairness. Adaptability: Manage flexible hours and prioritize tasks in a dynamic, customer/public-facing environment with tight timelines and deadlines. Emotional Intelligence: Build rapport, understand customer and team needs, and maintain a professional demeanor. Technical Proficiency: Demonstrate excellent computer skills, including familiarity with email, internet, fax, and systems such as GIS, website development, PayPal, graphical software (e.g. Canva, Adobe) and Mailchimp (or other email distribution / newsletters). Attention to Detail: Ensure accuracy in operations, reporting, and system management. Relationship Building: Establish and maintain effective working relationships with diverse groups, including the public, interest groups, and non-profit organizations. Data Analysis and Problem-Solving: Analyze complex data, evaluate systems, make implementation recommendations, and solve problems efficiently in a collaborative team environment. Analyze data to provide summaries for Director to be used in Committee and County Board reporting. Project and Time Management: Manage projects, research data, prioritize tasks, and work independently with minimal supervision. Other Knowledge, Skills and Abilities: Comprehensive knowledge of planning, environmental/natural resource science, and land use policies and practices (Wisconsin). Comprehensive knowledge of GIS (e.g. ESRI), GPS, spatial databases, and digital mapping programs. Comprehensive knowledge of a wide variety of land information systems, planning, land division, and zoning laws and regulations. Knowledge of parks, trails, recreation, landscape architecture, and park management principles. Knowledge of PLSS, surveying and surveying principles, experience with GPS fieldwork is desirable. . click apply for full job details
Job Description Job Description Exempt Position Pay Range: $35.56-45.44 Summary This position is responsible for guiding the overall management of the Department's planning and geographic information system (GIS) functions, including comprehensive, park and open space, farmland preservation planning, environmental and natural resource analysis and reviews, county-owned lands zoning, land division reviews, and strategic planning initiatives. The role supports participating local units of government with the development, revision, and implementation of local comprehensive plans and zoning ordinances. The position coordinates and implements the Department's GIS mapping, data management, and spatial analysis across all Divisions and programs. It provides technical support for planning, environmental, and parks and trail projects, and contributes to education and outreach efforts, including website and social media content development. The position also assists with grant development, writing, and reporting to support Department initiatives Planning: 35% Supports all aspects of the Department's planning responsibilities, including development, revision, amendment, and implementation of the Multi-Jurisdictional Comprehensive Plan, Park and Open Space Plan, Farmland Preservation Plan, and other countywide and partner planning initiatives (e.g. Housing Plan, Park Master Planning, Bicycle and Pedestrian Planning, Brownfields, Coastal Hazards, Emergency Management, Land Information Modernization Plan). Assists with the preparation of ecological, tourism and recreation planning documents and the development, application and use of GIS decision-support tools. Provides comprehensive planning and zoning assistance to participating local units of government as requested. Assists in the administration of the Ozaukee County-Owned Lands Zoning Ordinance, Floodplain and Shoreland Protection Zoning Ordinances, including GIS mapping and data management. Contributes to the development of reports, grants, and related initiatives supporting Department programs. Review land divisions and prepare staff reports including GIS mapping. Conducts planning, GIS, land use, and environmental reviews and reports for land divisions and zoning actions. Provides staff support, data, and reporting (technical, budget and narrative) for various County committees and boards. Geographic Information Systems: 30% Manages the data collection, development, integration, and maintenance of the Department's GIS, GPS, and environmental, land use and recreation databases and layers, particularly as relates to the Land Information Modernization Plan. Coordinates with multiple County departments to ensure effective data sharing, technical support, and system integration. Maintains and updates planned land use maps and other GIS-based planning resources. Provides GIS and mapping support for grant applications, project reporting, and permit submissions across federal, state, local, and private partners. Assists with the management of the Department's website, social media, and online GIS data layers. Coordinates with the Land Information Office on development and management of shared data and data layers. Innovation for cartography and mapping of complex data and analysis. Assist and train other Department staff on GIS and analysis tools. Technical and Committee Support: 20% Provide general technical Planning and GIS support to all Department Divisions and professional staff. Prepare minutes, materials and reports (technical, budget and narrative) for various Boards and Committees including the County Board, Natural Resources Committee, Comprehensive Planning Board, Ozaukee Interurban Trail Advisory Council and other ad-hoc committees, boards and councils (Wisconsin Shipwreck Coast National Marine Sanctuary Advisory Council). Develop, track and report on benchmarks, measures, milestones, outcomes and metrics for the County Board, County Committees, the Department, and for multiple grants and projects. Develop and manage Department databases in coordination with staff, program and design spreadsheets, compile, analyze and report on statistical data, and create mailing lists particularly for land division and zoning items. Assists with GIS and GPS mapping/databases, data collection and analysis for water quality, fish, avian and wildlife monitoring, invasive species management, park and trail projects and other related efforts. Design and implement user and public opinion surveys. Provide planning and assistance for brownfield, coastal hazard and bluff stability initiatives and projects. Assists in training and supervision of Planning and Parks Department interns, limited term staff and volunteers. Education, Outreach, Marketing and Economic Development: 10% Support the Department's public education and outreach efforts including the development of maps, brochures, presentations, and educational signage and displays. Assists in the development and maintenance of Department and partner (e.g. Ozaukee County Tourism) websites, social media, e-newsletters, and outreach materials. Promotes public awareness, community engagement, and economic vitality through digital content, events, and collaborative initiatives. Represent the Department at community and education and outreach events and conduct outreach to residents, local governments and partner organizations. Develop and provide accurate information on Department programs, services and facilities, FAQ sheets and other summaries. Retrieve and maintain resources available to the public including electronic and hard copy documents and educational resources. Supports the NOAA Wisconsin Shipwreck Coast National Marine Sanctuary and other tourism and cultural heritage initiatives through planning, mapping, outreach, and interagency coordination. Contributes to marketing and communication efforts that highlight Ozaukee County's parks, trails, waterways, natural resources, and cultural attractions. Other Duties: 5% Perform other duties in support of the Department's mission as assigned Supervision Reports directly to the Director of Planning and Parks. Assigned to the Planning and Parks Department under the Planning Division. The incumbent follows regulations set forth by the County Board, Natural Resources Committee and Planning and Parks Department. Assists with supervision of temporary, limited term staff and interns. Education: Bachelor's degree from an accredited college or university in planning, geographic information systems (GIS), engineering, geography, environmental science, applied ecology, landscape architecture or a closely related field and proven experience in these fields. Master's Degree or additional certifications (i.e. GIS, AutoCAD) preferred. Experience: Two to five years of progressively responsible work experience in planning, GIS, geography, engineering, environmental science, applied ecology, landscape architecture or a closely related field. Valid Driver's License required. AICP Certification is desirable. Knowledge, Skills, and Abilities: Customer Service Excellence: Deliver exceptional customer/public experiences, addressing inquiries and resolving complaints with professionalism and courtesy. Interpersonal Communication: Communicate effectively, both verbally and in writing, with customers, staff, government agencies, non-profits, community groups, committees, and County Board Supervisors. Conflict Resolution: Handle customer and team disputes with empathy, diplomacy, and fairness. Adaptability: Manage flexible hours and prioritize tasks in a dynamic, customer/public-facing environment with tight timelines and deadlines. Emotional Intelligence: Build rapport, understand customer and team needs, and maintain a professional demeanor. Technical Proficiency: Demonstrate excellent computer skills, including familiarity with email, internet, fax, and systems such as GIS, website development, PayPal, graphical software (e.g. Canva, Adobe) and Mailchimp (or other email distribution / newsletters). Attention to Detail: Ensure accuracy in operations, reporting, and system management. Relationship Building: Establish and maintain effective working relationships with diverse groups, including the public, interest groups, and non-profit organizations. Data Analysis and Problem-Solving: Analyze complex data, evaluate systems, make implementation recommendations, and solve problems efficiently in a collaborative team environment. Analyze data to provide summaries for Director to be used in Committee and County Board reporting. Project and Time Management: Manage projects, research data, prioritize tasks, and work independently with minimal supervision. Other Knowledge, Skills and Abilities: Comprehensive knowledge of planning, environmental/natural resource science, and land use policies and practices (Wisconsin). Comprehensive knowledge of GIS (e.g. ESRI), GPS, spatial databases, and digital mapping programs. Comprehensive knowledge of a wide variety of land information systems, planning, land division, and zoning laws and regulations. Knowledge of parks, trails, recreation, landscape architecture, and park management principles. Knowledge of PLSS, surveying and surveying principles, experience with GPS fieldwork is desirable. . click apply for full job details