Puffer-Sweiven

Job Description Job Description Company Description: For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions - with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas. Specialties: As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include: Pressure Management Isolation Valves & Actuation Control Valves & Regulators Process Control & Safety Systems Oil & Gas Automation- fiscal custody metering, controls, and SCADA Reliability Solutions & Services Specialty Pumps & Rotating Equipment Instrumentation Maintenance & Repair Services Duties and Responsibilities Machinery Monitoring & Protection Systems Install, configure, commission, and troubleshoot machinery protection and condition monitoring systems. Configure vibration, process, and asset health monitoring devices and associated infrastructure. Verify sensor installation, signal quality, alarm functionality, and communication integrity. Perform startup, testing, and commissioning activities for online monitoring solutions. Support system upgrades, migrations, and modernization projects. Assist with field acceptance testing and customer turnover activities. Software & System Configuration Install, configure, and maintain machinery health, asset monitoring, and condition monitoring software platforms. Configure assets, measurement points, alarms, databases, users, reporting tools, and system architecture. Perform software updates, patching, backups, and licensing activities. Troubleshoot software, database, and communication-related issues. Provide customer training and technical support. Industrial Networking & Communications Configure and troubleshoot Ethernet-based industrial networks. Assign and manage IP addresses, subnetting, gateways, and network connectivity. Configure and validate industrial communication protocols including Modbus TCP, Modbus RTU, OPC, and similar technologies. Assist customers with cybersecurity requirements, firewall configuration, and network access requests. Integrate monitoring systems with PLCs, DCSs, SCADA systems, historians, and enterprise asset management platforms. Coordinate with plant operations, engineering, automation, and IT personnel to establish secure and reliable communications. Technical Support Provide onsite and remote troubleshooting support. Diagnose hardware, software, communication, and instrumentation issues. Generate detailed service reports and technical documentation. Support emergency callouts and critical customer issues when required. Establish and maintain strong customer relationships through technical expertise and professional service. QUALIFICATIONS: Education/Experience: Associate's Degree in Instrumentation, Electronics, Electrical Technology, Industrial Automation, Computer Networking, Engineering Technology, or equivalent work experience. Minimum 3 years of experience supporting industrial instrumentation, automation, controls, machinery monitoring, reliability systems, or related technologies. Strong technical understanding of industrial instrumentation, automation systems, machinery monitoring, or reliability technologies. Experience installing and commissioning industrial electronic equipment in operating facilities. Experience with Windows-based software installation, configuration, and troubleshooting. Working knowledge of industrial networking principles including TCP/IP communications. Experience configuring IP addresses, switches, gateways, and network connectivity. Experience coordinating with customer IT departments regarding server access, cybersecurity requirements, and firewall exceptions. Ability to interpret electrical drawings, wiring schematics, network diagrams, and technical documentation. Strong troubleshooting and problem-solving skills. Must pass DOT and customer required drug testing. Must meet company requirements for driving privileges. Excellent verbal and written communication skills Preferred proficiency with: Experience with machinery protection and condition monitoring systems. Experience with vibration monitoring, rotating equipment reliability, and asset health technologies. Experience commissioning wireless industrial instrumentation and WirelessHART networks. Experience integrating industrial monitoring systems using Modbus, OPC, MQTT, or similar communication protocols. Experience supporting industrial software applications and databases. Familiarity with machine protection standards such as API 670. Experience supporting reliability programs in refining, petrochemical, chemical, power generation, LNG, pipeline, or manufacturing environments. Knowledge of industrial cybersecurity concepts and network segmentation practices. Basic understanding of vibration analysis and machinery diagnostics.