Job Description Job Description Location: Las Vegas, NV About Switch At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: Network Infrastructure Supervisor This role leads the day-to-day execution of network infrastructure operations within a Switch data center. You supervise technicians on shift, ensure work is completed safely and correctly, and act as the first point of escalation for operational issues. Your focus is consistency, service quality, and keeping the team aligned to established processes in a 24/7 environment. What You'll Do Supervise daily work for Network Infrastructure Technicians and ensure tasks are completed according to procedure. Serve as the first escalation point for urgent network infrastructure issues during assigned shifts. Ensure consistent use of policies, procedures, and safety standards. Perform quality checks on completed work and address gaps in execution or documentation. Support shift scheduling and coverage planning to meet operational demand. Track and document basic performance metrics and provide updates to management. Interpret and respond to mission-critical alerts, escalating issues when required. Ensure tools, test equipment, and materials are available, maintained, and inventoried. Provide hands-on coaching and on-the-job training for technicians. Support interviewing, onboarding, and ramp-up of new team members. Maintain cleanliness and organization of network spaces, including meet-me rooms and IDFs. Travel locally or domestically when required to support business needs. What We're Looking For You are comfortable directing day-to-day work and making routine operational decisions. You communicate clearly, especially during incidents or escalations. You hold people accountable to standards while remaining fair and consistent. You stay calm under pressure and focus on resolution rather than blame. You support your team by removing obstacles and reinforcing good habits. What You'll Bring Required 2+ years of experience in a supervisory or team lead role. Background in network infrastructure, data center operations, or IT support. Working knowledge of structured cabling standards, power, cooling, and fault tolerance. Ability to troubleshoot hardware and layer 1 connectivity issues. Experience supervising technical staff in a shift-based environment. Ability to work nights, weekends, or rotating shifts as needed. Clear written and verbal communication skills. Experience using ticketing and monitoring systems. Preferred CompTIA A+, Network+, or Security+ certification. Experience with terminal access tools such as PuTTY or SSH. Familiarity with monitoring tools such as Syslog, Nagios, or similar platforms. Cisco or other role-relevant certifications. Working Conditions and Requirements On-site work in secure data center environments. Ability to work in non-office temperature conditions. Ability to safely lift and move equipment using proper tools and procedures. Willingness to follow and enforce all safety practices and training requirements. Join Us & Make a Difference. This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let's Build the Future Together.
09/05/2026
Full time
Job Description Job Description Location: Las Vegas, NV About Switch At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: Network Infrastructure Supervisor This role leads the day-to-day execution of network infrastructure operations within a Switch data center. You supervise technicians on shift, ensure work is completed safely and correctly, and act as the first point of escalation for operational issues. Your focus is consistency, service quality, and keeping the team aligned to established processes in a 24/7 environment. What You'll Do Supervise daily work for Network Infrastructure Technicians and ensure tasks are completed according to procedure. Serve as the first escalation point for urgent network infrastructure issues during assigned shifts. Ensure consistent use of policies, procedures, and safety standards. Perform quality checks on completed work and address gaps in execution or documentation. Support shift scheduling and coverage planning to meet operational demand. Track and document basic performance metrics and provide updates to management. Interpret and respond to mission-critical alerts, escalating issues when required. Ensure tools, test equipment, and materials are available, maintained, and inventoried. Provide hands-on coaching and on-the-job training for technicians. Support interviewing, onboarding, and ramp-up of new team members. Maintain cleanliness and organization of network spaces, including meet-me rooms and IDFs. Travel locally or domestically when required to support business needs. What We're Looking For You are comfortable directing day-to-day work and making routine operational decisions. You communicate clearly, especially during incidents or escalations. You hold people accountable to standards while remaining fair and consistent. You stay calm under pressure and focus on resolution rather than blame. You support your team by removing obstacles and reinforcing good habits. What You'll Bring Required 2+ years of experience in a supervisory or team lead role. Background in network infrastructure, data center operations, or IT support. Working knowledge of structured cabling standards, power, cooling, and fault tolerance. Ability to troubleshoot hardware and layer 1 connectivity issues. Experience supervising technical staff in a shift-based environment. Ability to work nights, weekends, or rotating shifts as needed. Clear written and verbal communication skills. Experience using ticketing and monitoring systems. Preferred CompTIA A+, Network+, or Security+ certification. Experience with terminal access tools such as PuTTY or SSH. Familiarity with monitoring tools such as Syslog, Nagios, or similar platforms. Cisco or other role-relevant certifications. Working Conditions and Requirements On-site work in secure data center environments. Ability to work in non-office temperature conditions. Ability to safely lift and move equipment using proper tools and procedures. Willingness to follow and enforce all safety practices and training requirements. Join Us & Make a Difference. This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let's Build the Future Together.
Job Description Job Description Location: Houston, TX About Switch At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: Network Infrastructure Technician I This role supports the daily operation and reliability of Switch data center network infrastructure. You handle hands-on installation, testing, and troubleshooting of structured cabling and related hardware, following defined procedures and safety standards. Your work helps keep customer and internal network environments stable, documented, and ready for use. What You'll Do Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management. Build and modify cable support systems such as ladder rack, tray, J-hooks, and related hardware. Install and replace field-replaceable units such as drives, memory, optics, and power components. Perform basic hardware setup and access using terminal tools. Test cabling using standard tools and document results. Create and maintain design layout records for completed work. Respond to routine alerts and issues, follow escalation procedures when needed, and document all actions in ticketing systems. Escort vendors and support on-site customer activities as required. What We're Looking For You follow procedures closely and understand why consistency matters in a mission-critical environment. You communicate clearly and directly with teammates, customers, and vendors. You manage your tasks, document your work, and close the loop without being reminded. You ask for guidance when needed and escalate issues using sound judgment. You contribute to a dependable team culture by showing up prepared and accountable. What You'll Bring Required 1-2 years of experience in telecom, data center operations, or IT support. Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber. Basic understanding of ANSI and TIA/EIA cabling standards. Ability to troubleshoot layer 1 connectivity and basic hardware issues. Experience using ticketing systems to track and document work. Comfort working scheduled shifts in a 24/7 operating environment. Preferred CompTIA A+, Network+, or Security+ certification. Experience with terminal access tools such as PuTTY, SSH, or similar. Familiarity with data center hardware such as switches, routers, PDUs, and related equipment. Working Conditions and Requirements On-site work in secure data center environments. Ability to safely lift up to 70 pounds and use lifting devices for heavier equipment. Comfort working on ladders, at heights, and in confined spaces. Ability to work in areas with higher or lower temperatures than a typical office. Willingness to complete required safety training, including OSHA 10 and site-specific certifications. Why Switch? A Culture of Karma - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment. Industry Leading Designs - Work with the most advanced data center technology on the planet and be a part of emerging technology development. Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive. Career Stability & Growth - In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company. Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference. This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let's Build the Future Together.
09/05/2026
Full time
Job Description Job Description Location: Houston, TX About Switch At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: Network Infrastructure Technician I This role supports the daily operation and reliability of Switch data center network infrastructure. You handle hands-on installation, testing, and troubleshooting of structured cabling and related hardware, following defined procedures and safety standards. Your work helps keep customer and internal network environments stable, documented, and ready for use. What You'll Do Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management. Build and modify cable support systems such as ladder rack, tray, J-hooks, and related hardware. Install and replace field-replaceable units such as drives, memory, optics, and power components. Perform basic hardware setup and access using terminal tools. Test cabling using standard tools and document results. Create and maintain design layout records for completed work. Respond to routine alerts and issues, follow escalation procedures when needed, and document all actions in ticketing systems. Escort vendors and support on-site customer activities as required. What We're Looking For You follow procedures closely and understand why consistency matters in a mission-critical environment. You communicate clearly and directly with teammates, customers, and vendors. You manage your tasks, document your work, and close the loop without being reminded. You ask for guidance when needed and escalate issues using sound judgment. You contribute to a dependable team culture by showing up prepared and accountable. What You'll Bring Required 1-2 years of experience in telecom, data center operations, or IT support. Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber. Basic understanding of ANSI and TIA/EIA cabling standards. Ability to troubleshoot layer 1 connectivity and basic hardware issues. Experience using ticketing systems to track and document work. Comfort working scheduled shifts in a 24/7 operating environment. Preferred CompTIA A+, Network+, or Security+ certification. Experience with terminal access tools such as PuTTY, SSH, or similar. Familiarity with data center hardware such as switches, routers, PDUs, and related equipment. Working Conditions and Requirements On-site work in secure data center environments. Ability to safely lift up to 70 pounds and use lifting devices for heavier equipment. Comfort working on ladders, at heights, and in confined spaces. Ability to work in areas with higher or lower temperatures than a typical office. Willingness to complete required safety training, including OSHA 10 and site-specific certifications. Why Switch? A Culture of Karma - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment. Industry Leading Designs - Work with the most advanced data center technology on the planet and be a part of emerging technology development. Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive. Career Stability & Growth - In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company. Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference. This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let's Build the Future Together.
Job Description Job Description Location: Las Vegas, NV About Switch At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: Network Infrastructure Technician I This role supports the daily operation and reliability of Switch data center network infrastructure. You handle hands-on installation, testing, and troubleshooting of structured cabling and related hardware, following defined procedures and safety standards. Your work helps keep customer and internal network environments stable, documented, and ready for use. What You'll Do Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management. Build and modify cable support systems such as ladder rack, tray, J-hooks, and related hardware. Install and replace field-replaceable units such as drives, memory, optics, and power components. Perform basic hardware setup and access using terminal tools. Test cabling using standard tools and document results. Create and maintain design layout records for completed work. Respond to routine alerts and issues, follow escalation procedures when needed, and document all actions in ticketing systems. Escort vendors and support on-site customer activities as required. What We're Looking For You follow procedures closely and understand why consistency matters in a mission-critical environment. You communicate clearly and directly with teammates, customers, and vendors. You manage your tasks, document your work, and close the loop without being reminded. You ask for guidance when needed and escalate issues using sound judgment. You contribute to a dependable team culture by showing up prepared and accountable. What You'll Bring Required 1-2 years of experience in telecom, data center operations, or IT support. Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber. Basic understanding of ANSI and TIA/EIA cabling standards. Ability to troubleshoot layer 1 connectivity and basic hardware issues. Experience using ticketing systems to track and document work. Comfort working scheduled shifts in a 24/7 operating environment. Preferred CompTIA A+, Network+, or Security+ certification. Experience with terminal access tools such as PuTTY, SSH, or similar. Familiarity with data center hardware such as switches, routers, PDUs, and related equipment. Working Conditions and Requirements On-site work in secure data center environments. Ability to safely lift up to 70 pounds and use lifting devices for heavier equipment. Comfort working on ladders, at heights, and in confined spaces. Ability to work in areas with higher or lower temperatures than a typical office. Willingness to complete required safety training, including OSHA 10 and site-specific certifications. Why Switch? A Culture of Karma - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment. Industry Leading Designs - Work with the most advanced data center technology on the planet and be a part of emerging technology development. Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive. Career Stability & Growth - In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company. Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference. This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let's Build the Future Together.
09/05/2026
Full time
Job Description Job Description Location: Las Vegas, NV About Switch At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: Network Infrastructure Technician I This role supports the daily operation and reliability of Switch data center network infrastructure. You handle hands-on installation, testing, and troubleshooting of structured cabling and related hardware, following defined procedures and safety standards. Your work helps keep customer and internal network environments stable, documented, and ready for use. What You'll Do Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management. Build and modify cable support systems such as ladder rack, tray, J-hooks, and related hardware. Install and replace field-replaceable units such as drives, memory, optics, and power components. Perform basic hardware setup and access using terminal tools. Test cabling using standard tools and document results. Create and maintain design layout records for completed work. Respond to routine alerts and issues, follow escalation procedures when needed, and document all actions in ticketing systems. Escort vendors and support on-site customer activities as required. What We're Looking For You follow procedures closely and understand why consistency matters in a mission-critical environment. You communicate clearly and directly with teammates, customers, and vendors. You manage your tasks, document your work, and close the loop without being reminded. You ask for guidance when needed and escalate issues using sound judgment. You contribute to a dependable team culture by showing up prepared and accountable. What You'll Bring Required 1-2 years of experience in telecom, data center operations, or IT support. Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber. Basic understanding of ANSI and TIA/EIA cabling standards. Ability to troubleshoot layer 1 connectivity and basic hardware issues. Experience using ticketing systems to track and document work. Comfort working scheduled shifts in a 24/7 operating environment. Preferred CompTIA A+, Network+, or Security+ certification. Experience with terminal access tools such as PuTTY, SSH, or similar. Familiarity with data center hardware such as switches, routers, PDUs, and related equipment. Working Conditions and Requirements On-site work in secure data center environments. Ability to safely lift up to 70 pounds and use lifting devices for heavier equipment. Comfort working on ladders, at heights, and in confined spaces. Ability to work in areas with higher or lower temperatures than a typical office. Willingness to complete required safety training, including OSHA 10 and site-specific certifications. Why Switch? A Culture of Karma - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment. Industry Leading Designs - Work with the most advanced data center technology on the planet and be a part of emerging technology development. Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive. Career Stability & Growth - In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company. Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference. This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let's Build the Future Together.
Job Description Job Description Location: Las Vegas, NV About Switch At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: Regional Water Systems Engineer As a Regional Water Systems Engineer at Switch, you will serve as the regional technical authority for water quality and water system availability. You will execute Switch's water management strategy across data centers from construction and commissioning through live operations. You will identify system risks, guide corrective actions, and improve water quality, efficiency, and equipment reliability. You will also turn lessons learned in the field into practical improvements for standards, projects, and operating practices. What You'll Do Provide technical guidance for new data center construction, start-up, commissioning, submittal and RFI reviews, and QA/QC activities. Guide site teams on water system design intent, water quality KPIs, operating risks, and corrective actions. Oversee third-party water treatment vendors and hold them accountable for performance, testing, reporting, and service quality. Monitor water chemistry performance across regional sites and escalate significant deviations when needed. Analyze water quality data and system trends to identify risks to reliability, efficiency, and equipment life. Diagnose and help resolve corrosion, scaling, biological growth, contamination, air entrainment, leaks, and other water system issues. Support incident investigations and root cause analysis involving water chemistry or system degradation. Interpret vendor reports and help site teams identify and complete appropriate corrective actions. Apply Switch water chemistry standards and reporting requirements consistently across regional sites. Improve water use efficiency, chemical treatment, and overall system reliability. Provide technical guidance and education that strengthens water system knowledge across site teams. Share lessons learned with engineering teams to support specification, design, and operating improvements. What We're Looking For You make sound technical decisions using system data, field conditions, and established standards. You communicate technical risks and recommendations clearly, including the details others need to make decisions. You follow through on issues and corrective actions, especially when reliability or client operations could be affected. You work effectively with operations, engineering, construction, commissioning, and external service providers. You identify problems early and bring practical solutions, not just observations. You work carefully in mission-critical environments where reliability, safety, and following established procedures matter. What You'll Bring Relevant experience with cooling water, hydronic systems, and water treatment in mission-critical or similarly complex environments. Experience interpreting water analysis reports, system trends, and performance data. Experience diagnosing and mitigating corrosion, scaling, biological growth, or related cooling water issues. Experience managing or providing technical oversight of third-party vendors and service providers. Ability to read and interpret P&IDs, schematics, sequences of operations, submittals, and MEP drawing packages. Ability to analyze technical problems, prioritize risks, and implement practical solutions. Clear written and verbal communication skills for technical and operational audiences. Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint. Bachelor's degree in chemistry, chemical engineering, mechanical engineering, or a related field, or equivalent directly related industry experience. Ability to travel up to 30%. Ability to meet the physical requirements of field-based data center work, with reasonable accommodations as applicable. Ability to wear required personal protective equipment when working in applicable field or operational environments. This position may require additional background checks and drug screenings before and during employment to support customer-specific deployments. If your experience is closely related but does not match every qualification listed, we encourage you to apply. Why Switch? A Culture of Karma - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment. Industry Leading Designs - Work with the most advanced data center technology on the planet and be a part of emerging technology development. Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive. Career Stability & Growth - In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company. Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let's Build the Future Together.
09/05/2026
Full time
Job Description Job Description Location: Las Vegas, NV About Switch At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: Regional Water Systems Engineer As a Regional Water Systems Engineer at Switch, you will serve as the regional technical authority for water quality and water system availability. You will execute Switch's water management strategy across data centers from construction and commissioning through live operations. You will identify system risks, guide corrective actions, and improve water quality, efficiency, and equipment reliability. You will also turn lessons learned in the field into practical improvements for standards, projects, and operating practices. What You'll Do Provide technical guidance for new data center construction, start-up, commissioning, submittal and RFI reviews, and QA/QC activities. Guide site teams on water system design intent, water quality KPIs, operating risks, and corrective actions. Oversee third-party water treatment vendors and hold them accountable for performance, testing, reporting, and service quality. Monitor water chemistry performance across regional sites and escalate significant deviations when needed. Analyze water quality data and system trends to identify risks to reliability, efficiency, and equipment life. Diagnose and help resolve corrosion, scaling, biological growth, contamination, air entrainment, leaks, and other water system issues. Support incident investigations and root cause analysis involving water chemistry or system degradation. Interpret vendor reports and help site teams identify and complete appropriate corrective actions. Apply Switch water chemistry standards and reporting requirements consistently across regional sites. Improve water use efficiency, chemical treatment, and overall system reliability. Provide technical guidance and education that strengthens water system knowledge across site teams. Share lessons learned with engineering teams to support specification, design, and operating improvements. What We're Looking For You make sound technical decisions using system data, field conditions, and established standards. You communicate technical risks and recommendations clearly, including the details others need to make decisions. You follow through on issues and corrective actions, especially when reliability or client operations could be affected. You work effectively with operations, engineering, construction, commissioning, and external service providers. You identify problems early and bring practical solutions, not just observations. You work carefully in mission-critical environments where reliability, safety, and following established procedures matter. What You'll Bring Relevant experience with cooling water, hydronic systems, and water treatment in mission-critical or similarly complex environments. Experience interpreting water analysis reports, system trends, and performance data. Experience diagnosing and mitigating corrosion, scaling, biological growth, or related cooling water issues. Experience managing or providing technical oversight of third-party vendors and service providers. Ability to read and interpret P&IDs, schematics, sequences of operations, submittals, and MEP drawing packages. Ability to analyze technical problems, prioritize risks, and implement practical solutions. Clear written and verbal communication skills for technical and operational audiences. Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint. Bachelor's degree in chemistry, chemical engineering, mechanical engineering, or a related field, or equivalent directly related industry experience. Ability to travel up to 30%. Ability to meet the physical requirements of field-based data center work, with reasonable accommodations as applicable. Ability to wear required personal protective equipment when working in applicable field or operational environments. This position may require additional background checks and drug screenings before and during employment to support customer-specific deployments. If your experience is closely related but does not match every qualification listed, we encourage you to apply. Why Switch? A Culture of Karma - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment. Industry Leading Designs - Work with the most advanced data center technology on the planet and be a part of emerging technology development. Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive. Career Stability & Growth - In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company. Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let's Build the Future Together.
Job Description Job Description Location: Austin, TX Onsite About Switch At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: This role supports the daily operation and reliability of Switch data center network infrastructure. You handle hands-on installation, testing, and troubleshooting of structured cabling and related hardware, following defined procedures and safety standards. Your work helps keep customer and internal network environments stable, documented, and ready for use. What You'll Do Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management. Build and modify cable support systems such as ladder rack, tray, J-hooks, and related hardware. Install and replace field-replaceable units such as drives, memory, optics, and power components. Perform basic hardware setup and access using terminal tools. Test cabling using standard tools and document results. Create and maintain design layout records for completed work. Respond to routine alerts and issues, follow escalation procedures when needed, and document all actions in ticketing systems. Escort vendors and support on-site customer activities as required. What We're Looking For You follow procedures closely and understand why consistency matters in a mission-critical environment. You communicate clearly and directly with teammates, customers, and vendors. You manage your tasks, document your work, and close the loop without being reminded. You ask for guidance when needed and escalate issues using sound judgment. You contribute to a dependable team culture by showing up prepared and accountable. What You'll Bring Required 1-2 years of experience in telecom, data center operations, or IT support. Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber. Basic understanding of ANSI and TIA/EIA cabling standards. Ability to troubleshoot layer 1 connectivity and basic hardware issues. Experience using ticketing systems to track and document work. Comfort working scheduled shifts in a 24/7 operating environment. Preferred CompTIA A+, Network+, or Security+ certification. Experience with terminal access tools such as PuTTY, SSH, or similar. Familiarity with data center hardware such as switches, routers, PDUs, and related equipment. Working Conditions and Requirements On-site work in secure data center environments. Ability to safely lift up to 70 pounds and use lifting devices for heavier equipment. Comfort working on ladders, at heights, and in confined spaces. Ability to work in areas with higher or lower temperatures than a typical office. Willingness to complete required safety training, including OSHA 10 and site-specific certifications. Why Switch? A Culture of Karma - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment. Industry Leading Designs - Work with the most advanced data center technology on the planet and be a part of emerging technology development. Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive. Career Stability & Growth - In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company. Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference. This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let's Build the Future Together.
09/05/2026
Full time
Job Description Job Description Location: Austin, TX Onsite About Switch At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: This role supports the daily operation and reliability of Switch data center network infrastructure. You handle hands-on installation, testing, and troubleshooting of structured cabling and related hardware, following defined procedures and safety standards. Your work helps keep customer and internal network environments stable, documented, and ready for use. What You'll Do Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management. Build and modify cable support systems such as ladder rack, tray, J-hooks, and related hardware. Install and replace field-replaceable units such as drives, memory, optics, and power components. Perform basic hardware setup and access using terminal tools. Test cabling using standard tools and document results. Create and maintain design layout records for completed work. Respond to routine alerts and issues, follow escalation procedures when needed, and document all actions in ticketing systems. Escort vendors and support on-site customer activities as required. What We're Looking For You follow procedures closely and understand why consistency matters in a mission-critical environment. You communicate clearly and directly with teammates, customers, and vendors. You manage your tasks, document your work, and close the loop without being reminded. You ask for guidance when needed and escalate issues using sound judgment. You contribute to a dependable team culture by showing up prepared and accountable. What You'll Bring Required 1-2 years of experience in telecom, data center operations, or IT support. Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber. Basic understanding of ANSI and TIA/EIA cabling standards. Ability to troubleshoot layer 1 connectivity and basic hardware issues. Experience using ticketing systems to track and document work. Comfort working scheduled shifts in a 24/7 operating environment. Preferred CompTIA A+, Network+, or Security+ certification. Experience with terminal access tools such as PuTTY, SSH, or similar. Familiarity with data center hardware such as switches, routers, PDUs, and related equipment. Working Conditions and Requirements On-site work in secure data center environments. Ability to safely lift up to 70 pounds and use lifting devices for heavier equipment. Comfort working on ladders, at heights, and in confined spaces. Ability to work in areas with higher or lower temperatures than a typical office. Willingness to complete required safety training, including OSHA 10 and site-specific certifications. Why Switch? A Culture of Karma - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment. Industry Leading Designs - Work with the most advanced data center technology on the planet and be a part of emerging technology development. Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive. Career Stability & Growth - In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company. Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference. This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let's Build the Future Together.