Sittercity

Sittercity is seeking a part-time IT Support Specialist to help power our online childcare marketplace. In this role, you'll provide technical support for internal teams, troubleshoot software and system issues, and ensure tools run smoothly for our caregivers and families. You'll assist with user account management, basic data and reporting tasks, and documentation of processes. Collaborating with engineers and product teams, you'll escalate complex issues, contribute feedback to improve our platform, and help maintain a secure, reliable, and user-friendly experience for all Sittercity users. Responsibilities Provide day-to-day technical support for internal users and teams Troubleshoot software, system, and access issues to resolution or escalation Manage user accounts, permissions, and basic configurations Document recurring issues, solutions, and support procedures Collaborate with engineering and product teams on escalated technical problems Support data integrity, basic reporting, and system monitoring tasks Assist with rollout and testing of new tools and features Help maintain security and compliance best practices in daily operations Required Skills Technical troubleshooting Saa S application support Ticketing systems (e.g., Zendesk, Jira) User account and permission management Basic SQL or data querying System and application monitoring Documentation and knowledge base creation Endpoint and browser configuration Security best practices awareness Collaboration with engineering/product teams

Sittercity is seeking a Full-Time technology professional to help enhance our trusted childcare marketplace. In this role, you'll collaborate with cross-functional teams to design, build, and improve web-based tools that connect families with reliable caregivers. You'll translate user needs into secure, scalable features, troubleshoot and resolve technical issues, and maintain high code quality. You'll use data and customer feedback to iterate quickly, supporting our mission to provide safe, accessible care solutions for parents and caregivers in a fast-paced, agile environment. Responsibilities Design, develop, and maintain web-based features for Sittercity's marketplace Collaborate with product, design, and operations teams to translate requirements into technical solutions Ensure application performance, reliability, and security for families and caregivers Troubleshoot and resolve production issues in a timely manner Write clean, testable, and maintainable code following best practices Use analytics and user feedback to iterate on and improve existing features Participate in code reviews and contribute to engineering standards Support deployment, monitoring, and documentation of new releases Required Skills Web application development Java Script or Type Script Modern web frameworks (e.g., React, Vue, Angular) RESTful API design and integration Relational and/or No SQL databases Version control with Git Unit and integration testing Application security best practices Performance monitoring and optimization Agile/Scrum methodologies

Sittercity, a leading online childcare marketplace, is seeking part-time help to support our technology-driven platform. In this role, you'll assist with data entry, basic website and app content updates, user account reviews, and quality checks to help families and caregivers connect safely and efficiently. Working closely with our product and support teams, you'll follow clear workflows, document issues, and escalate technical problems as needed. This is an ideal opportunity for someone detail-oriented and tech-comfortable who wants flexible hours, mission-driven work, and exposure to the IT side of a high-impact, family-focused company. Responsibilities Assist with data entry and data quality tasks across the Sittercity platform Support basic website and app content updates following established guidelines Review user accounts and profiles for completeness and accuracy Perform simple quality checks and report technical or content issues Follow documented workflows and escalate complex problems to senior team members Collaborate with product and support teams to improve user experience Maintain accurate records of completed tasks and issues identified Adhere to privacy, safety, and security standards when handling user information Required Skills Data entry Basic HTML or CMS usage Spreadsheet tools (Excel, Google Sheets) Issue tracking or ticketing systems Quality assurance basics User account management Documentation and reporting Attention to detail Time management Basic troubleshooting

Sittercity is seeking a Software Engineer to help build and scale our online marketplace that connects families with trusted sitters and nannies. In this role, you'll design and deliver secure, reliable features that power search, matching, messaging, and payments for caregivers and parents. Working in a collaborative, mission-driven environment, you'll partner with product, design, and data teams to translate real caregiving challenges into intuitive digital experiences. You'll write clean, tested code, improve performance, and contribute to a culture focused on safety, innovation, and supporting families every day. Responsibilities Design, develop, and maintain scalable web and mobile features for Sittercity's childcare marketplace Collaborate with product, design, and data teams to translate family and caregiver needs into technical solutions Integrate third-party APIs and internal services to support search, matching, messaging, and payments Implement secure, well-tested code with attention to privacy, trust, and platform reliability Monitor performance, troubleshoot production issues, and optimize for speed and usability Participate in code reviews, sprint planning, and agile ceremonies in a collaborative environment Contribute to architectural decisions and technical documentation for new and existing systems Use analytics and user feedback to iterate on features that improve caregiver and family experiences Required Skills JavaScript or Type Script React or similar front-end framework Node.js, Ruby, Python, or similar backend language RESTful or Graph QL API development SQL and relational databases Cloud platforms such as AWS, GCP, or Azure Automated testing and CI/CD pipelines Version control with Git Application security and privacy best practices Agile/Scrum software development

Sittercity, a leading online marketplace for trusted childcare, is seeking a software engineer to help power our sitter-family matching platform. In this role, you'll build secure, scalable web and mobile features that make it easier for parents to find safe, reliable care. You'll collaborate with product, design, and data teams in an agile environment, focusing on usability, performance, and safety. Join a collaborative, mission-driven culture where your work directly supports families, caregivers, and the future of tech-enabled childcare. Responsibilities Design, develop, and maintain Sittercity's web and mobile platforms that connect families with sitters and nannies Implement secure, scalable code to protect user data and support safe caregiver-family matching Collaborate with product, design, and data teams to build features that improve search, screening, and booking workflows Integrate third-party APIs and internal services to streamline payments, messaging, and background check processes Monitor performance, troubleshoot production issues, and optimize the platform for reliability and speed Contribute to code reviews, technical documentation, and engineering best practices in an agile environment Required Skills JavaScript or Type Script React or similar front-end framework Node.js, Ruby, or similar backend language RESTful and/or Graph QL API development Relational and No SQL databases Cloud platforms (AWS, GCP, or Azure) Application and data security best practices Automated testing and CI/CD pipelines Agile/Scrum development methodologies Version control with Git

Sittercity is seeking a Weekend IT Specialist to support our online caregiving marketplace. In this role, you'll monitor platforms, troubleshoot user and system issues, and ensure reliable performance during peak weekend hours. You'll collaborate with product, customer support, and engineering teams to resolve incidents, escalate bugs, and document fixes. Responsibilities include basic system administration, ticket management, and quality checks on new releases. This position is ideal for a detail-oriented technologist passionate about safe, seamless digital experiences for families and caregivers in a mission-driven, agile environment. Responsibilities Monitor Sittercity's platforms and systems during weekend hours to ensure uptime and performance Troubleshoot and resolve basic application, account, and access issues for internal and external users Escalate complex technical incidents to engineering or infrastructure teams with clear documentation Manage and prioritize support tickets, ensuring timely follow-up and resolution Run quality checks and basic tests on new features or deployments released before or during weekends Document recurring issues, workarounds, and fixes to improve internal knowledge bases Collaborate with product, customer support, and engineering teams to improve user experience Track and report incident trends to help inform reliability and product improvements Required Skills Application support Basic system administration Incident management Ticketing tools (e.g., Zendesk, Jira) SQL or log analysis basics Monitoring and alerting tools Technical documentation Software testing and QACustomer support tools Cloud platforms (e.g., AWS)

Sittercity is hiring a full-time Software Engineer to help build and enhance our online marketplace connecting families with trusted caregivers. In this role, you'll design, develop, and maintain scalable web applications, APIs, and integrations that power safe, reliable childcare matching. You'll collaborate with product, design, and data teams to ship user-centered features, improve platform performance, and strengthen trust and safety tools. Ideal candidates bring solid software development experience, clean coding practices, and a passion for mission-driven work that supports families and caregivers nationwide. Responsibilities Design, develop, and maintain web applications and services Build and optimize RESTful APIs and integrations Collaborate with product, design, and data teams on features Ensure code quality through testing, reviews, and documentation Improve performance, security, and reliability of the platform Contribute to trust and safety tools for families and caregivers Participate in agile ceremonies and iterative delivery Troubleshoot and resolve production issues Required Skills JavaScript or Type Script React or similar front-end framework Node.js, Ruby, or similar backend language RESTful API design SQL and relational databases Git and version control workflows Automated testing (unit/integration) Cloud services (e.g., AWS, GCP, or Azure) CI/CD pipelines Application performance optimization

Sittercity is seeking an Information Technology Specialist in St. Paul, MN to support and enhance our online caregiver marketplace. In this role, you'll manage core systems, troubleshoot technical issues, and ensure reliable, secure platform performance for families and caregivers. You'll collaborate with cross-functional teams to implement software tools, monitor system health, and support integrations and data accuracy. Ideal candidates are detail-oriented problem-solvers with strong communication skills who enjoy working in a mission-driven, customer-focused tech environment that values safety, trust, and innovation. Responsibilities Manage and support core IT systems and applications for Sittercity's platform Troubleshoot and resolve technical issues impacting internal users and the marketplace Monitor system performance, reliability, and security across environments Support software tool implementation, integrations, and upgrades Maintain accurate data flows between systems and platforms Collaborate with product, engineering, and operations teams on technology needs Document IT processes, configurations, and support procedures Assist with user access management and basic security best practices Required Skills Systems administration Technical troubleshooting Network fundamentals Cloud platforms (e.g., Azure, AWS) SQL and database basics System monitoring tools Security best practices Saa S administration Documentation and ticketing tools Integration and API basics