MacStadium
Atlanta, Georgia
Job Description Job Description Meet MacStadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies, big enterprises, and small teams rely on MacStadium's innovative solutions every day. We have a passionate team of hard working, hard playing professionals with a big, shared vision. Come join us as we grow again! What we need: As a data center technician, you will be providing a variety of services to build and maintain MacStadium's patented technology and infrastructure. This position will work closely with our engineering team by performing hardware, network, or system installation, configuration, and troubleshooting new or existing infrastructure. The data center analyst is also responsible to deploy servers, upgrade software, and conduct audits (such as inventory) on a daily basis. After the completion of new hire training (8 am - 4 pm ET Monday through Friday), the shift for this position is 2pm - 10pm ET Monday through Friday. What you will be doing: Assist with physical build and install infrastructure at the data center Complete general network and system configurations Troubleshoot and repairs servers with hardware or network connectivity issues Provide a remote hands function to physically troubleshoot customer reported hardware malfunction Help manage the daily performance of the data center operations Run data cables and maintain cable/wire management according to company standards Ensure heating and cooling systems are operational and meet temperature conditions for servers Maintain inventory counts of company assets such as racks, shelves, and servers Records and updates documentation of work operations, incident reports, and outages Participates in Root Cause Analysis as required Manage and triage service tickets through ticketing system Perform other tasks as assigned What Skills and Experience you need to have: 1-3 years' technical experience IT certifications such as CCNA, Comp TIA, Server + etc. are a plus Understanding of data center operations - routers, switches, infrastructure, network Ability to perform physical tasks around the data center Physical demands and requirements: The position operates in a data center environment and physical requirements include but are not limited to: Must be able to safely use a ladder Must be able to lift up to 50 pounds at a time Require the use of hands to finger Frequent sitting, standing, walking, bending, stooping, crouching, crawling, and climbing Must be able to distinguish different colors Require use of tools such as screwdrivers Competencies Strong problem-solving skills Technical Capacity Communication Proficiency. Team player Results and action oriented Time Management What you will get: Day one benefits. Coverage starts on day one. We offer competitive medical insurance, health and dependent care spending accounts, health savings account, disability insurance, and company paid and voluntary life insurance. Balanced life. We offer employees generous paid time-off policies, parental leave, holiday schedule, and a flexible work environment; MacStadium understands life also happens outside of work. Did we mention free company swag? Solid future. Beyond competitive salary and 401(k) matching, MacStadium offers continuing education, professional development, and wellness reimbursements. _ MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire. All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she/they will provide MacStadium services. MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. MacStadium may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. No recruiting agencies please. Powered by JazzHR 454BBS2ywV
Job Description Job Description Meet MacStadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies, big enterprises, and small teams rely on MacStadium's innovative solutions every day. We have a passionate team of hard working, hard playing professionals with a big, shared vision. Come join us as we grow again! What we need: As a data center technician, you will be providing a variety of services to build and maintain MacStadium's patented technology and infrastructure. This position will work closely with our engineering team by performing hardware, network, or system installation, configuration, and troubleshooting new or existing infrastructure. The data center analyst is also responsible to deploy servers, upgrade software, and conduct audits (such as inventory) on a daily basis. After the completion of new hire training (8 am - 4 pm ET Monday through Friday), the shift for this position is 2pm - 10pm ET Monday through Friday. What you will be doing: Assist with physical build and install infrastructure at the data center Complete general network and system configurations Troubleshoot and repairs servers with hardware or network connectivity issues Provide a remote hands function to physically troubleshoot customer reported hardware malfunction Help manage the daily performance of the data center operations Run data cables and maintain cable/wire management according to company standards Ensure heating and cooling systems are operational and meet temperature conditions for servers Maintain inventory counts of company assets such as racks, shelves, and servers Records and updates documentation of work operations, incident reports, and outages Participates in Root Cause Analysis as required Manage and triage service tickets through ticketing system Perform other tasks as assigned What Skills and Experience you need to have: 1-3 years' technical experience IT certifications such as CCNA, Comp TIA, Server + etc. are a plus Understanding of data center operations - routers, switches, infrastructure, network Ability to perform physical tasks around the data center Physical demands and requirements: The position operates in a data center environment and physical requirements include but are not limited to: Must be able to safely use a ladder Must be able to lift up to 50 pounds at a time Require the use of hands to finger Frequent sitting, standing, walking, bending, stooping, crouching, crawling, and climbing Must be able to distinguish different colors Require use of tools such as screwdrivers Competencies Strong problem-solving skills Technical Capacity Communication Proficiency. Team player Results and action oriented Time Management What you will get: Day one benefits. Coverage starts on day one. We offer competitive medical insurance, health and dependent care spending accounts, health savings account, disability insurance, and company paid and voluntary life insurance. Balanced life. We offer employees generous paid time-off policies, parental leave, holiday schedule, and a flexible work environment; MacStadium understands life also happens outside of work. Did we mention free company swag? Solid future. Beyond competitive salary and 401(k) matching, MacStadium offers continuing education, professional development, and wellness reimbursements. _ MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire. All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she/they will provide MacStadium services. MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. MacStadium may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. No recruiting agencies please. Powered by JazzHR 454BBS2ywV
MacStadium
Las Vegas, Nevada
Job Description Job Description Overview MacStadium is the leading managed Mac cloud solution in the world and is headquartered in Atlanta, GA. We offer the only enterprise-class cloud solution for Apple Mac computers, providing critical infrastructure for iOS and macOS developers at leading tech companies, big enterprises, and more. MacStadium is part of an ecosystem where apps and programs are built that are changing the way people live. It's likely that numerous apps on your iPhone were built or tested in MacStadium's data centers. We are seeking a Data Center Technician to join our Las Vegas team to provide a variety of services to build and maintain MacStadium's patented technology and infrastructure. This position works closely with engineering teams performing hardware and system builds, as well as configuring and troubleshooting new or existing infrastructure. This is a position with the hours of 9 am to 3 pm PT, Monday through Friday. This position requires flexibility to help provide additional coverage on as needed basis. What you will be doing: Assist with the build and install of compute, storage and network infrastructure at the data center. You will be responsible for all aspects of maintaining and operating a world class data center Complete general system and network configurations s for MacOS, Windows, VMware and MacStadium proprietary software Troubleshoot and repair infrastructure issues - hands on diagnostic and repair work including racks, switches and cabling Coordinate with Engineers and Project Managers to complete large new infrastructure build projects Ensure heating and cooling systems are operational and satisfy environmental requirements Maintain inventory counts of all company assets Work directly with customers to provide excellent service while ensuring the expected performance of their infrastructure Record and update documentation of work operations, incident reports, and outages; assist Service Desk Analysts during incidents and by providing backup coverage as needed Participate in Root Cause Analysis of infrastructure failures as required Maintain a positive work environment, encourage healthy organizational morale, and promote safety at all times What skills and experience you need to have: Minimum of 1 year of experience; technical experience within the Information Technology field strongly preferred. Experience with multiple types of hardware (experience with Mac hardware a huge plus) Experience with the basics of center infrastructure build and cabling Existing IT infrastructure certifications are a plus, as is a willingness to obtain relevant certifications within the first year of employment Previous experience with an incident ticketing and tracking system such as Jira is a plus Strong oral and written communication skills; results-oriented team player Ability to work and succeed within a global team environment A strong desire to continuously learn new technologies Physical demands and requirements: The position operates in a data center environment and physical requirements include but are not limited to: Able to safely use a ladder (ascend and descend heights up to approximately 10ft/3m) Able to lift up to 50 lbs/23 kg Full use of hands to fingers and use of hand tools Frequent sitting, standing, walking, bending, stooping, crouching, crawling, and climbing Able to distinguish different colors What you will get: The opportunity to work with an early stage company that has proven to be the leader in Mac cloud solutions with people that are excited to come to work every day. The opportunity to work with an innovative and creative team at our state of the art Data Center. Competitive pay & great benefits. MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire. All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she will provide MacStadium services. MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military. No agencies please. _ MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire. All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she/they will provide MacStadium services. MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. MacStadium may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. No recruiting agencies please. Powered by JazzHR UXX1s8TPFJ
Job Description Job Description Overview MacStadium is the leading managed Mac cloud solution in the world and is headquartered in Atlanta, GA. We offer the only enterprise-class cloud solution for Apple Mac computers, providing critical infrastructure for iOS and macOS developers at leading tech companies, big enterprises, and more. MacStadium is part of an ecosystem where apps and programs are built that are changing the way people live. It's likely that numerous apps on your iPhone were built or tested in MacStadium's data centers. We are seeking a Data Center Technician to join our Las Vegas team to provide a variety of services to build and maintain MacStadium's patented technology and infrastructure. This position works closely with engineering teams performing hardware and system builds, as well as configuring and troubleshooting new or existing infrastructure. This is a position with the hours of 9 am to 3 pm PT, Monday through Friday. This position requires flexibility to help provide additional coverage on as needed basis. What you will be doing: Assist with the build and install of compute, storage and network infrastructure at the data center. You will be responsible for all aspects of maintaining and operating a world class data center Complete general system and network configurations s for MacOS, Windows, VMware and MacStadium proprietary software Troubleshoot and repair infrastructure issues - hands on diagnostic and repair work including racks, switches and cabling Coordinate with Engineers and Project Managers to complete large new infrastructure build projects Ensure heating and cooling systems are operational and satisfy environmental requirements Maintain inventory counts of all company assets Work directly with customers to provide excellent service while ensuring the expected performance of their infrastructure Record and update documentation of work operations, incident reports, and outages; assist Service Desk Analysts during incidents and by providing backup coverage as needed Participate in Root Cause Analysis of infrastructure failures as required Maintain a positive work environment, encourage healthy organizational morale, and promote safety at all times What skills and experience you need to have: Minimum of 1 year of experience; technical experience within the Information Technology field strongly preferred. Experience with multiple types of hardware (experience with Mac hardware a huge plus) Experience with the basics of center infrastructure build and cabling Existing IT infrastructure certifications are a plus, as is a willingness to obtain relevant certifications within the first year of employment Previous experience with an incident ticketing and tracking system such as Jira is a plus Strong oral and written communication skills; results-oriented team player Ability to work and succeed within a global team environment A strong desire to continuously learn new technologies Physical demands and requirements: The position operates in a data center environment and physical requirements include but are not limited to: Able to safely use a ladder (ascend and descend heights up to approximately 10ft/3m) Able to lift up to 50 lbs/23 kg Full use of hands to fingers and use of hand tools Frequent sitting, standing, walking, bending, stooping, crouching, crawling, and climbing Able to distinguish different colors What you will get: The opportunity to work with an early stage company that has proven to be the leader in Mac cloud solutions with people that are excited to come to work every day. The opportunity to work with an innovative and creative team at our state of the art Data Center. Competitive pay & great benefits. MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire. All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she will provide MacStadium services. MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military. No agencies please. _ MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire. All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she/they will provide MacStadium services. MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. MacStadium may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. No recruiting agencies please. Powered by JazzHR UXX1s8TPFJ