Medline
Northfield, Illinois
Job Summary Under minimal supervision, responsible for Quality process design, integration, implementation, and maintenance, with a focus on global complaint management, investigations, device vigilance, regulatory reporting processes, systems, and standards. Manage the integrity and standardization of complaint and investigation processes, regulatory reporting frameworks, coding standards, and associated data and systems for Medline products, including but not limited to medical devices, pharmaceuticals, biologics, cosmetics, medical foods, and dietary supplements. Support Quality Systems related activities; analyze problems related to quality/regulatory information; and provide process, systems, and technical support in solving these problems. Support governance and maintenance of global complaint and vigilance procedures, work instructions, reportability frameworks, coding standards, IT system requirements, workflows, fields, codes, lists of values, and business rules. Support design, development, implementation, and testing of quality solutions and business acquisition integration as required to meet customer/regulatory requirements, and work with internal and external inputs to develop these solutions. Support global process harmonization, IT system changes, integrations, regulatory-driven updates, inspection readiness, and continuous improvement of complaint management and vigilance processes. The position functions as part of the Global Process, Systems & Center of Excellence team, supporting consistent and compliant complaint and vigilance processes, systems, data standards, and practices across the organization. Job Description MAJOR RESPONSIBILITIES: Administer, maintain, and support governance of global complaint management and regulatory reporting processes and associated quality systems, including procedures, work instructions, regulatory reporting frameworks, vigilance assessment, coding standards, and process requirements. Collect, analyze, and report quality data to track performance and compliance. Develop and implement improvements to processes and procedures, including complaint handling, investigations, device vigilance, regulatory reporting, coding, and associated process and system controls. Identify and advise on opportunities to improve processes and systems that support the success of global process harmonization, compliance, and effective complaint and vigilance operations. Track performance and compliance of key quality metrics/indicators, including operational and management review metrics supporting complaint management, investigations, vigilance, regulatory reporting, coding, process effectiveness, and system/data quality. Reviews and determine the application of various system compliance regulations. Ensure compliance to global regulatory requirements with internal procedures. Identify risk and compliance opportunities. Support development, implementation, testing, and maintenance of complaint/AE IT system, including user requirements, system fields, workflows, codes, lists of values, integrations, and business rules. Collaborate with cross-functional teams across Quality, Regulatory Affairs, Medical/Clinical, Product Divisions, Operations, IT, and other applicable business functions, to deploy and integrate quality processes and systems . Consult and provide guidance to business partners. Support hosting regulatory audits and inspections, including inspection-readiness support and CAPA. Provide project guidance, training, and coaching. Support implementation and integration of global processes, change management, and ongoing governance, including new or revised regulatory requirements, acquisitions, IT complaint/AE system implementation, system enhancements, integrations, and event-driven process changes. Serve as a Center of Excellence resource for post-market processes, systems, standards, best practices, process standardization, global harmonization, training support, and continuous improvement. MINIMUM JOB REQUIREMENTS: Education A bachelor's degree in a scientific, engineering, healthcare, or related technical discipline, or equivalent job-related knowledge. Certification / Licensure None. Work Experience At least 4 years of experience with medical device or pharmaceutical Quality, complaint management, post-market surveillance/device vigilance, regulatory reporting, investigations, Pharmacovigilance, Quality Systems, or related regulated processes. Knowledge / Skills / Abilities Knowledge of Food and Drug Administration (FDA), Quality System Regulations (QSR) and International Organization for Standardization (ISO) requirements, including requirements applicable to post-market surveillance. Working knowledge of quality system process development, controlled documentation, process governance, and implementation within a regulated environment. Ability to develop and maintain procedures, work instructions, process flows, business rules, requirements, coding standards, and other controlled process documentation. Proficiency in Microsoft Suite, MS Visio, MS Project, Minitab. Position requires travel up to 10% of the time. PREFERRED JOB REQUIREMENTS Education None. Certification / Licensure None. Work Experience Experience with Medical Device and Pharma, multiple product types, and regulatory jurisdictions. Experience with quality systems development and implementation. Experience with complaint/AE system implementation, configuration, validation/testing, integration, and change management. Experience supporting acquisition integration, global process harmonization, or implementation of standardized Quality processes across multiple business units or geographic regions. Experience with SAP. Experience with ETQ Reliance. Knowledge / Skills / Abilities Knowledge of post-market surveillance global complaint management, medical device vigilance, regulatory reporting, complaint coding/data standards, process governance, and Quality Management System principles preferred Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Summary Under minimal supervision, responsible for Quality process design, integration, implementation, and maintenance, with a focus on global complaint management, investigations, device vigilance, regulatory reporting processes, systems, and standards. Manage the integrity and standardization of complaint and investigation processes, regulatory reporting frameworks, coding standards, and associated data and systems for Medline products, including but not limited to medical devices, pharmaceuticals, biologics, cosmetics, medical foods, and dietary supplements. Support Quality Systems related activities; analyze problems related to quality/regulatory information; and provide process, systems, and technical support in solving these problems. Support governance and maintenance of global complaint and vigilance procedures, work instructions, reportability frameworks, coding standards, IT system requirements, workflows, fields, codes, lists of values, and business rules. Support design, development, implementation, and testing of quality solutions and business acquisition integration as required to meet customer/regulatory requirements, and work with internal and external inputs to develop these solutions. Support global process harmonization, IT system changes, integrations, regulatory-driven updates, inspection readiness, and continuous improvement of complaint management and vigilance processes. The position functions as part of the Global Process, Systems & Center of Excellence team, supporting consistent and compliant complaint and vigilance processes, systems, data standards, and practices across the organization. Job Description MAJOR RESPONSIBILITIES: Administer, maintain, and support governance of global complaint management and regulatory reporting processes and associated quality systems, including procedures, work instructions, regulatory reporting frameworks, vigilance assessment, coding standards, and process requirements. Collect, analyze, and report quality data to track performance and compliance. Develop and implement improvements to processes and procedures, including complaint handling, investigations, device vigilance, regulatory reporting, coding, and associated process and system controls. Identify and advise on opportunities to improve processes and systems that support the success of global process harmonization, compliance, and effective complaint and vigilance operations. Track performance and compliance of key quality metrics/indicators, including operational and management review metrics supporting complaint management, investigations, vigilance, regulatory reporting, coding, process effectiveness, and system/data quality. Reviews and determine the application of various system compliance regulations. Ensure compliance to global regulatory requirements with internal procedures. Identify risk and compliance opportunities. Support development, implementation, testing, and maintenance of complaint/AE IT system, including user requirements, system fields, workflows, codes, lists of values, integrations, and business rules. Collaborate with cross-functional teams across Quality, Regulatory Affairs, Medical/Clinical, Product Divisions, Operations, IT, and other applicable business functions, to deploy and integrate quality processes and systems . Consult and provide guidance to business partners. Support hosting regulatory audits and inspections, including inspection-readiness support and CAPA. Provide project guidance, training, and coaching. Support implementation and integration of global processes, change management, and ongoing governance, including new or revised regulatory requirements, acquisitions, IT complaint/AE system implementation, system enhancements, integrations, and event-driven process changes. Serve as a Center of Excellence resource for post-market processes, systems, standards, best practices, process standardization, global harmonization, training support, and continuous improvement. MINIMUM JOB REQUIREMENTS: Education A bachelor's degree in a scientific, engineering, healthcare, or related technical discipline, or equivalent job-related knowledge. Certification / Licensure None. Work Experience At least 4 years of experience with medical device or pharmaceutical Quality, complaint management, post-market surveillance/device vigilance, regulatory reporting, investigations, Pharmacovigilance, Quality Systems, or related regulated processes. Knowledge / Skills / Abilities Knowledge of Food and Drug Administration (FDA), Quality System Regulations (QSR) and International Organization for Standardization (ISO) requirements, including requirements applicable to post-market surveillance. Working knowledge of quality system process development, controlled documentation, process governance, and implementation within a regulated environment. Ability to develop and maintain procedures, work instructions, process flows, business rules, requirements, coding standards, and other controlled process documentation. Proficiency in Microsoft Suite, MS Visio, MS Project, Minitab. Position requires travel up to 10% of the time. PREFERRED JOB REQUIREMENTS Education None. Certification / Licensure None. Work Experience Experience with Medical Device and Pharma, multiple product types, and regulatory jurisdictions. Experience with quality systems development and implementation. Experience with complaint/AE system implementation, configuration, validation/testing, integration, and change management. Experience supporting acquisition integration, global process harmonization, or implementation of standardized Quality processes across multiple business units or geographic regions. Experience with SAP. Experience with ETQ Reliance. Knowledge / Skills / Abilities Knowledge of post-market surveillance global complaint management, medical device vigilance, regulatory reporting, complaint coding/data standards, process governance, and Quality Management System principles preferred Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Medline
Mundelein, Illinois
Job Summary The Supervisor Product Complaints role is responsible for overseeing staff and managing the product complaint investigation process, including ensuring proper workload distribution and performance management. They provide guidance to complaint personnel on day-to-day work to ensure investigation consistency and compliance. Job Description MAJOR RESPONSIBILITIES: Oversee investigation quality, ensuring adherence to Medline's standards and regulatory requirements Participate in initiatives that continuously improve the complaint handling process to enhance quality, efficiency, and productivity Generate reports and analyze complaint data based on business needs Engage with internal and external customers by addressing inquiries, clarifying processes, and providing guidance on procedures Support internal and external audits related to complaint management and compliance Management Responsibilities: Oversee daily team operations, providing hands-on support when necessary Allocate resources, manage schedules, and ensure compliance goals are met Recruit, train, and develop individual contributors to support business objectives and drive long-term success Drive results through clear expectations, continuous performance evaluation, and job appraisal while fostering engagement via structured goal setting, feedback, and reviews MINIMUM JOB REQUIREMENTS: Education: High School Diploma or equivalent. Certification / Licensure: None Work Experience: 2+ years of experience in the medical device or pharma industry, experience with product complaints, non-conformances, CAPAs, or similar activities involving root cause analysis and problem solving. Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. Experience with Microsoft Office Suite (Word, Excel, PowerPoint). Experience with SAP. Knowledge / Skills / Abilities: Position may require up to 10% travel. PREFERRED JOB REQUIREMENTS: Education: Bachelor's Degree. Certification / Licensure: None Work Experience: 1+ years of people management experience, leading a compliant and engaged team in a regulated setting Intermediate experience with Microsoft Office Suite (Word, Excel, PowerPoint) Experience with SAP or similar complaint investigation software Knowledge / Skills / Abilities: None Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $73,000.00 - $110,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Summary The Supervisor Product Complaints role is responsible for overseeing staff and managing the product complaint investigation process, including ensuring proper workload distribution and performance management. They provide guidance to complaint personnel on day-to-day work to ensure investigation consistency and compliance. Job Description MAJOR RESPONSIBILITIES: Oversee investigation quality, ensuring adherence to Medline's standards and regulatory requirements Participate in initiatives that continuously improve the complaint handling process to enhance quality, efficiency, and productivity Generate reports and analyze complaint data based on business needs Engage with internal and external customers by addressing inquiries, clarifying processes, and providing guidance on procedures Support internal and external audits related to complaint management and compliance Management Responsibilities: Oversee daily team operations, providing hands-on support when necessary Allocate resources, manage schedules, and ensure compliance goals are met Recruit, train, and develop individual contributors to support business objectives and drive long-term success Drive results through clear expectations, continuous performance evaluation, and job appraisal while fostering engagement via structured goal setting, feedback, and reviews MINIMUM JOB REQUIREMENTS: Education: High School Diploma or equivalent. Certification / Licensure: None Work Experience: 2+ years of experience in the medical device or pharma industry, experience with product complaints, non-conformances, CAPAs, or similar activities involving root cause analysis and problem solving. Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. Experience with Microsoft Office Suite (Word, Excel, PowerPoint). Experience with SAP. Knowledge / Skills / Abilities: Position may require up to 10% travel. PREFERRED JOB REQUIREMENTS: Education: Bachelor's Degree. Certification / Licensure: None Work Experience: 1+ years of people management experience, leading a compliant and engaged team in a regulated setting Intermediate experience with Microsoft Office Suite (Word, Excel, PowerPoint) Experience with SAP or similar complaint investigation software Knowledge / Skills / Abilities: None Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $73,000.00 - $110,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Medline
Mundelein, Illinois
Job Summary The Regulatory Reporting Specialist is responsible for both product complaint remediation and processing new complaints for reportability. The role reviews historical and newly received complaints to determine MDR reportability in alignment with current procedures and regulatory requirements. It ensures that all MDR submissions are completed in full compliance with FDA reporting requirements, 21 CFR 803, and Quality System regulations. Job Description Responsibilities Review new and historical product complaints to verify data completeness and ensure reportability decisions align with current regulatory standards, internal procedures, and decision trees. Evaluate new and historical complaint files to determine MDR reportability under 21 CFR 803, applying current criteria, definitions, and decision logic to reach a regulatory reporting decision. Work cross functionally with Quality, Regulatory Affairs, R&D, Operations, and other internal partners to gather missing complaint or product information required for accurate reportability assessments. Prepare and submit MDRs through the FDA's electronic submission portal (eMDR) for newly identified reportable events. Collaborate with international regulatory contacts, when necessary, to determine and support global reporting obligations. Education & Work Experience Bachelor's degree in a relevant field AND 1+ year of experience in complaint handling, MDR evaluation, post market surveillance, regulatory affairs, or other relevant experience within a regulated industry. Knowledge / Skills / Abilities Basic understanding of FDA Medical Device Reporting (21 CFR 803) and complaint handling requirements (21 CFR 820.198). Ability to interpret medical descriptions, product information, and complaint narratives to determine event severity and regulatory obligations. Strong analytical and critical thinking skills with the ability to apply updated decision logic consistently. Effective cross functional communication and collaboration skills. Ability to manage multiple priorities and meet strict remediation timelines. Proficiency with Microsoft Office (Word, Excel, PowerPoint). Preferred job requirements 2+ years of experience supporting complaint remediation, MDR reporting, or similar activities within a regulated medical device, pharmaceutical, or healthcare environment. Experience working in environments requiring large scale retrospective reviews or high volume documentation processing. Familiarity with complaint management systems such as SAP, TrackWise, or similar platforms. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $67,000.00 - $101,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Summary The Regulatory Reporting Specialist is responsible for both product complaint remediation and processing new complaints for reportability. The role reviews historical and newly received complaints to determine MDR reportability in alignment with current procedures and regulatory requirements. It ensures that all MDR submissions are completed in full compliance with FDA reporting requirements, 21 CFR 803, and Quality System regulations. Job Description Responsibilities Review new and historical product complaints to verify data completeness and ensure reportability decisions align with current regulatory standards, internal procedures, and decision trees. Evaluate new and historical complaint files to determine MDR reportability under 21 CFR 803, applying current criteria, definitions, and decision logic to reach a regulatory reporting decision. Work cross functionally with Quality, Regulatory Affairs, R&D, Operations, and other internal partners to gather missing complaint or product information required for accurate reportability assessments. Prepare and submit MDRs through the FDA's electronic submission portal (eMDR) for newly identified reportable events. Collaborate with international regulatory contacts, when necessary, to determine and support global reporting obligations. Education & Work Experience Bachelor's degree in a relevant field AND 1+ year of experience in complaint handling, MDR evaluation, post market surveillance, regulatory affairs, or other relevant experience within a regulated industry. Knowledge / Skills / Abilities Basic understanding of FDA Medical Device Reporting (21 CFR 803) and complaint handling requirements (21 CFR 820.198). Ability to interpret medical descriptions, product information, and complaint narratives to determine event severity and regulatory obligations. Strong analytical and critical thinking skills with the ability to apply updated decision logic consistently. Effective cross functional communication and collaboration skills. Ability to manage multiple priorities and meet strict remediation timelines. Proficiency with Microsoft Office (Word, Excel, PowerPoint). Preferred job requirements 2+ years of experience supporting complaint remediation, MDR reporting, or similar activities within a regulated medical device, pharmaceutical, or healthcare environment. Experience working in environments requiring large scale retrospective reviews or high volume documentation processing. Familiarity with complaint management systems such as SAP, TrackWise, or similar platforms. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $67,000.00 - $101,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Medline
Northfield, Illinois
Job Summary Medline has an immediate opening for a Manager of Business Operations supporting our Textiles & Environmental Services divisions! This position will be based out of our Northfield, IL headquarters and will work on a hybrid model. The Manager of Business Operations is responsible for leading and managing a team of operations analysts and a team of operations specialists to deliver data-driven insights that support the organization's strategic objectives. Business operations to include: inventory management, division analytics, forecast/demand planning, allocation management, and process improvement. This role involves working closely with leadership to inform decision-making, optimize business performance, and drive operational strategies and continuous process improvement. The Manager of Business Operations plays a crucial role in guiding the business operations analytics team and the operations specialist team to success while fostering a culture of excellence and ensuring the delivery of high-quality analytical support to various departments. Job Description Job Responsibilities: Build and lead a team, creating and maintaining a motivated workforce, both domestic and overseas. Provide leadership and guidance to BOA's and Managers, foster a culture of innovation, collaboration, and continuous improvement. Act as a trusted advisor to business leaders, offering strategic guidance and recommending innovative solutions to address their challenges and opportunities. Responsible for developing and executing business operational strategy aligning with business goals and priorities. Implement best practices for process improvement and operational expense optimization. Ensure new processes are in alignment with standardization focus of the organization. Collaborate with senior leadership among cross functional teams to ensure optimal visibility to business performance is in alignment with cross department needs. Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. Minimum Job Requirements: Education Bachelor's degree in Business, Supply Chain Management, Operations Management, or related field. Work Experience At least 5 years of related experience or combination of experience and education. Experience directly managing people including hiring, developing, motivating, and directing people as they work. Knowledge / Skills / Abilities Experience identifying operational issues and recommending and implementing strategies to resolve problems. Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. Experience controlling and coordinating concurrent projects, competing priorities and critical deadlines. Experience and skills in influencing, leading and directing individuals in multiple functional areas. Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font). Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). Preferred Job Qualifications: Work Experience Experience with SAP, SQL, and Tableau. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $101,000.00 - $152,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Summary Medline has an immediate opening for a Manager of Business Operations supporting our Textiles & Environmental Services divisions! This position will be based out of our Northfield, IL headquarters and will work on a hybrid model. The Manager of Business Operations is responsible for leading and managing a team of operations analysts and a team of operations specialists to deliver data-driven insights that support the organization's strategic objectives. Business operations to include: inventory management, division analytics, forecast/demand planning, allocation management, and process improvement. This role involves working closely with leadership to inform decision-making, optimize business performance, and drive operational strategies and continuous process improvement. The Manager of Business Operations plays a crucial role in guiding the business operations analytics team and the operations specialist team to success while fostering a culture of excellence and ensuring the delivery of high-quality analytical support to various departments. Job Description Job Responsibilities: Build and lead a team, creating and maintaining a motivated workforce, both domestic and overseas. Provide leadership and guidance to BOA's and Managers, foster a culture of innovation, collaboration, and continuous improvement. Act as a trusted advisor to business leaders, offering strategic guidance and recommending innovative solutions to address their challenges and opportunities. Responsible for developing and executing business operational strategy aligning with business goals and priorities. Implement best practices for process improvement and operational expense optimization. Ensure new processes are in alignment with standardization focus of the organization. Collaborate with senior leadership among cross functional teams to ensure optimal visibility to business performance is in alignment with cross department needs. Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. Minimum Job Requirements: Education Bachelor's degree in Business, Supply Chain Management, Operations Management, or related field. Work Experience At least 5 years of related experience or combination of experience and education. Experience directly managing people including hiring, developing, motivating, and directing people as they work. Knowledge / Skills / Abilities Experience identifying operational issues and recommending and implementing strategies to resolve problems. Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. Experience controlling and coordinating concurrent projects, competing priorities and critical deadlines. Experience and skills in influencing, leading and directing individuals in multiple functional areas. Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font). Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). Preferred Job Qualifications: Work Experience Experience with SAP, SQL, and Tableau. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $101,000.00 - $152,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Medline
Mundelein, Illinois
Job Summary Primarily responsible for the design, development, configuration, and maintenance of RF handheld application packages, scripts, and hardware for Medline's branch site needs Help ensure maximum availability, reliability, and performance of related systems Job Description MAJOR RESPONSIBILITIES: Responsible for executing RF handheld projects from concept to realization involving individuals from multiple departments and disciplines. Work independently on basic and moderate level RF projects including basic design and troubleshooting. Design, develop, and support compelling, high quality Android applications on Zebra RF handheld devices. Provide RF handheld device and OS support to help resolve end-user device issues Administer RF handheld devices in Mobile Device Management (MDM) platform. Support end users by resolving trouble tickets logged in the call tracking system by Help Desk personnel. Assist in technical design, implementation, testing, and delivery of branch related RF handheld items. Provide technical phone and on-site RF handheld support to an end-user community. MINIMUM JOB REQUIREMENTS: Education: Bachelor's degree IT related field. Certification / Licensure: None required. Work Experience: At least 1 year of RF troubleshooting and configuration experience. Knowledge / Skills / Abilities: A general understanding of configuring and maintaining an MDM platform. Demonstrate an adequate level of proficiency in configuring and troubleshooting Zebra rugged handheld devices which include, but are not limited to the Android TC51, TC56, and TC57 A general understanding of Bluetooth technologies. A general understanding of rugged handheld terminal emulation software A general understanding of voice picking and voice directed applications. A general understanding of warehouse management systems and workflows. Up to 10% overnight travel may be required. PREFERRED JOB REQUIREMENTS: Education: None Certification / Licensure: None Work Experience: None Knowledge / Skills / Abilities: None Click here to learn more about a career in IT at Medline! Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $73,000.00 - $110,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Summary Primarily responsible for the design, development, configuration, and maintenance of RF handheld application packages, scripts, and hardware for Medline's branch site needs Help ensure maximum availability, reliability, and performance of related systems Job Description MAJOR RESPONSIBILITIES: Responsible for executing RF handheld projects from concept to realization involving individuals from multiple departments and disciplines. Work independently on basic and moderate level RF projects including basic design and troubleshooting. Design, develop, and support compelling, high quality Android applications on Zebra RF handheld devices. Provide RF handheld device and OS support to help resolve end-user device issues Administer RF handheld devices in Mobile Device Management (MDM) platform. Support end users by resolving trouble tickets logged in the call tracking system by Help Desk personnel. Assist in technical design, implementation, testing, and delivery of branch related RF handheld items. Provide technical phone and on-site RF handheld support to an end-user community. MINIMUM JOB REQUIREMENTS: Education: Bachelor's degree IT related field. Certification / Licensure: None required. Work Experience: At least 1 year of RF troubleshooting and configuration experience. Knowledge / Skills / Abilities: A general understanding of configuring and maintaining an MDM platform. Demonstrate an adequate level of proficiency in configuring and troubleshooting Zebra rugged handheld devices which include, but are not limited to the Android TC51, TC56, and TC57 A general understanding of Bluetooth technologies. A general understanding of rugged handheld terminal emulation software A general understanding of voice picking and voice directed applications. A general understanding of warehouse management systems and workflows. Up to 10% overnight travel may be required. PREFERRED JOB REQUIREMENTS: Education: None Certification / Licensure: None Work Experience: None Knowledge / Skills / Abilities: None Click here to learn more about a career in IT at Medline! Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $73,000.00 - $110,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.